[Resolved]  HP Compaq Laptop — Free gift offer

Non receipt of free gift offer

I purchased a laptop compaq presario v6409 during oct-2007 and i was entitled for a free gift offer. As reqd. I sent a dd for rs.600/- with all the reqd. Documents such as bill, original cardboard piece containing sl. No. Etc. After obtaining a number from hp redempiton which was noted on the bill and sent it to hp redemption cell, delhi, on[protected]. As per conditions - the item will be delivered after 8 weeks. I waited for 8 weeks.

But the party m/s hp redemption cell c/o solutions integrated mktg. Serv. Pvt. Ltd., a-2, okhla industrial area, phase-i, new delhi 110020 (Phone[protected] returned the only above dd (No.[protected], dt 17/10/2007, issued from indian overseas bank – chartola malanjkhand mp), but this party has not returned the other original document, which were sent by me. As per the party, they could not processed it due to the reason “ worng name – i. E. Solutions integrated marketing services pvt. Ltd.

For the free gift offer, the party was unable to process the claim due to the reason that wrong name was mentioned as "solution integrated markreing servicer p. Ltd.", which is not correct. The name on the dd was hp redempiton cell, delhi, only.Instead of sending the gift after 8 weeks, dd was returned to me with the noting wrong name, that too after say 9 weeks. If there was an error, the same should have been intimatged to me immediately rather waiting for more than 8 weeks and not sending the gift as per the conditons. Kindly advise on the issue at the earliest.

The details of my purchased compaq presario notebook are as follow:
Notebook pc model : compaq presario v6409tu
Product : china
Serial no. : (S) cnf7252x45
Product : (1p) gn3972a
Option : (30b) acj
Intelr coretm 2 duo processor t5300 (1.73)
15.4”wxga high-defination bright view widescreen display
120gb (5400rpm) hard drive, 512mb ddr2

So, i request you kindly look at the matter & take necessary action to provide my above free gift as per terms & conditions. I also request you to please suggest me for further necessary action at the earliest.

Thanking you

Ganesh lal sindhupe
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Aug 13, 2020
Complaint marked as Resolved 
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Sir,
This is NIKITA VERMA, I HAD PURCHASED A COMPAQUE LAPTOP MODEL NUMBER COMPAQUE PRESARIO CQ42, FROM MEERUT CITY. AT THE PURCHASE TIME THERE WAS AN OFFER BY THE COMPANEY. PLS SEND ME THE PROPER DETAIL ABOUT THE OFFER AND PLEASE SEND ME GIFT OFFER PACKAGE, TAKE SERIOUSLY. THANKING FOR ANTICIPATION.
PURCHASING DATE=[protected]

NIKITA VERMA,
MOBILE NO. :-->[protected]
EMAIL;--> verma.[protected]@gmail.com


address
18, KAGZI BAZAR, KUNCHA NEEL,
MEERUT CITY [U.P] 250002 (INDIA)
Sir,
This is NIKITA VERMA, I HAD PURCHASED A COMPAQ LAPTOP MODEL NUMBER COMPAQ PRESARIO CQ42, FROM MEERUT CITY. AT THE PURCHASE TIME THERE WAS AN OFFER BY THE COMPANY. PLS SEND ME THE PROPER DETAIL ABOUT THE OFFER AND PLEASE SEND ME GIFT OFFER PACKAGE, TAKE SERIOUSLY. THANKING FOR ANTICIPATION.
PURCHASING DATE=[protected]

NIKITA VERMA,
MOBILE NO. :-->[protected]
EMAIL;--> verma.[protected]@gmail.com


address
18, KAGZI BAZAR, KUNCHA NEEL,
MEERUT CITY [U.P] 250002 (INDIA)

HP OfficeJet Pro 8500 All In One Printer — printer is granted period one year (28.08.2010 to 2011) but not replace by company

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I have a complain 01.08.211 toll free number, provide me complain case ID [protected].
Company engineer Sh. Alock V. Verma ([protected]) check the printer and i tell your printer printhead is out of granty period 26.06.2011, so i ask my printer in buy 28.08.2011 and i submit bill & challan. But Engineer say company is not accept grantee, so i am not replace your printer.
Hi i am Mahendra,

I have purchased Compaq presario A901TU. For that no driver CD at all. I just want to install WINDOWS SERVER 2003 Operating system for that i want drivers. So give me the solution for that

HP Laptop G42 - 355TU — HP Service Centre not responding to your complaint

Sir, since one week my laptop not working properly, so i contact to hp service centre. They said that payment of Rs 1400 by credit card for recovery disk should be done. I am agree to pay this payment, but since 5 to 6 days customer service not giving reply and not order the recovery disk till today.
My laptop contain very imp documents and projects but hp service centre delay the order of recovery disk
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Thanking You

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HP being an big brand should scrutiny it delears regularly if they cheat customers. After all it is the image of HP will is being questionable.

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HP Pavilion G4 — WRONG COMMITMENT

Dear All,

My self Prashant Kumar. This is the mail regarding getting worst experience after buying product from your Nehru place store. Yesterday I went to Nehru place store where I meet ur sales Executive Sumit. Who give me all the information about HP laptop. When I come out from your store I am happy bcoz your sales executive give wrong commit which I never be tolerate or felling so badly why I am buy laptop from your store. Sumit give me information that in kit I get the headphone. I clearly tell its headphone for hands free, he told me that it’s a headphone but which I check its not headphone its hand free. At the time there is no people who talk to me regarding this and personally I call to sumit he lying. This type of wrong commitment is done by your executive with customer. I decide that I will again visit to your store but now I unhappy and don’t want to visit again. I give 40000 rupees but still not getting good experience.
Another gift rebook sunglass also defective.

This is your issue but I am also suffered. If you able to resolve my issue to pls confirm or I will go for other option. This type issue will also affect Ur image. Kindly Confirm if you give me correct product as per your sales executive commit or not.

Invoice details -
Invocie no. - 111/113228
Customer No. - CU90413
Invoice Date- 14/10/11



Regards
Prashant kumar
[protected]
E mail id - mrprashantkumar.[protected]@gmail.com

HP Laptop Bag, Hard Disc, Charger — lost at security check in area

Dear sir,On 1st Nov i was travelling from muscat to Bhubaneswar via Mumbai.In security check in area i lost my HP laptop bag,charger,hard disc 320GB & some CD in it.I got a information from trident office the same was found by them & to contact Jet airways to carry it up to Bhubaneswar.My residence at Sambalpur having GSM NO:[protected] . Pls do a needful to recover my lost thing.
With Regards.
RMPradhan
Dear sir

myself Mohd.Ashif i have purchase hp 520 leptop i have face some problem in it like battery back up problem, heating back side and DVD writer not working problem.

please do the needful action as soon as possible.

Thanking you

Mohd.Ashif
+91-[protected]
[protected]@gmail.com
We had bought hp deskjet 9808 2 yrs back. There is some problem in cartradge return [as told by our local engineer] after getting contact with hp authorised service centre at Jabalpur they straighten denied to repair the above said printer due to, firstly it is out of warranty and secondly non availability of parts. This practice is going for last 6 months time ,even though after trying in local market printer is not able to be repaired because of non-availibilty of spare parts.
Now kindly suggest what to do.

Regards
Jaidev
[protected]

HP Deskjet 9808 — Parts not available

Sir,
Unfortunatly we had bought hp deskjet 9808,which is out of warranty. While facing problem of carriage return,authorised service centre [Radington at Jabalpur] straight way denied to repair, saying related parts
are not available. In local market also facing problem regarding availibily of spare parts.
Connecting to hp call centre they are also making us fool by wondering us here & there while providing us
new telephone number all the time for getting connect to next section and getting rid of their duties.

IF THIS IS THE SITUATION .......................
SHOULD RELATED PRODUCT IS TO BE THROWN AWAY AFTER SPENDING PLENTY OF MONEY
OR
IN FUTURE WE SHOULD STOP BUYING ANY HP PRODUCT AND SUGGEST OTHER'S ALSO

Regards
Jaidev
[protected]

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respected sir,
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product no AV334AV
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Since , the one year later ,.
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I purchase my laptop 1 Year Ago , the company scheme of Mouse , Head Phone , HP flash drive and many more but this delivered not yet .
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mob-[protected], [protected]

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