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HSBC Bank — Credit Card


I had made several complaint that I haven't recevided any card from the bank. Every time they confirmed that they come with outcome. The outcome they came withis everytime a new person calls in and say I have to pay the amount. Everytime they say that I had made payment earlier via cheque. When I demanded for cheque number they are not able to provide it, over all every other person say different amount paid by me.They are giving harssing call to me. I am not able to understand whom should I contact to get this resolved.

Complaint Status

[Mar 27, 2014] customer support has been notified about the posted complaint.
Complaint comments  45 Comments     Updated: Share0Tweet0


HI good evening my name prashantha kumar so my manager is given for hsbc open chq so can you give me hsbc addresss for near mysore road and bannerughatta road please iam waiting for your phone call please call this mobile no --[protected]

HSBC Bank — Credit cards and accounts cancellation problems


My name is pratik solanki, i am working in newspaper co.

Hello, why i am receving unnecessary call from side from the collection department, I told them there is no such payment I have make it from my HSBC card. I told them three days regular calling asking about the payment & dues. what is this your multinational bank asking for dues which i have not spent.

pleas help me sir

pratik solanki
Dear Sir/mam

I have applied credit card 4 month before and i haven't got my card all the verification has been done.

Please at least tell the status.
My Ref no is.[protected]
I have been applied creditcard in this bank...
it has been sanctioned before a month but there was no response ..


Dear Sir/Madam,

I was holding a hsbc credit card from past 4 years. I havent used it even once. Now after so long time even after 3 years of cancellation i have got an outstanding bill of 33000 rs.

On demanding about break up of this amount, the executive refused to give me the break up and even his employment id & i am mentally harassed daily by phone calls for clearance of due payment.

Kindly do the needful regarding this.

Pawan kumar.

Credit Card No. [protected]
I am Bhagat Singh Malik holding your card with last digit 2395, since long time.
Today suddenly we received an phone call from mumbai to confirm if we have done any transaction of Rs. 20488 and Rs. 4085 today (ie) 2nd dec 2008. We said that the card is lying with us and we have not done any transaction of this amount. We have also asked them to block our card, as we will not be responsible for any transaction which is not done by us. Please take this matter very seriously before its too late. We would also like to have confirmation from you both by phone and E-mail.

Thnaks & Regards
Bhagat Singh malik

This is to bring u in kind notice that i surender singh shekhawat 63/7 pratap nagar sanganer jaipur i had request your credit card division to issue a credit card each and every details was given by me was rigth but your org has issue me credit card and they send that by courier (blue dart) at the time when the person from blue dart came to deliver the card i was not present at home and he went back without deliver of the card .. i call the blue dart office a told them about they told me that i have to give them .the doc no so that they can give me the card .i call the bank the bank person told me that sir we send your card back to our head office we soon recive it back and will call u..after 4 days i called and asked them about the card the bank person told that u can come a collect your card from the bank .the next day morning i went to the bank and collected my card with giving my ID proff .after that i started using the card .i used the worth rupee 10000/- and then one day agian the courier person came to my home with the courier from your bank .which the same card with all the same details ..which was informed your CC officer that day itself .i went to your bank with the same complaint ..but they not my complaint i told them this was informad to u today while coming to u i have tryed to use this card but is showing decline .he told that sir we cant do anything now u have to make the paymet either he would send bank to your home and that they will trouble u a lot for the payment pending ...
the day i was aslo angry and tought that i will not make the payment for this but still i have paid some of the small amount the only thing i want from your end is to do some thing that i should not get any burden to pay this amount ..i need some settlement from your side

ou can contact me on :-[protected]
[protected], surender.[protected], [protected][protected]

HSBC Bank — Cheating and making fraud

Dear Team,
I am using the Credit card facility rom HSBC bank with the respective cards ([protected] and[protected] bank is not providing me my statement details and asking me the unnecessary payments . I have at least asked fro 1000 times for the statement .Once the bank made a word to provide me the statement so i made a payment of 25, 000 to both the cards but still the situation is same . They are saying to make the payment again or else they is put my name to defaulters list.

kindly help me in this regard.

Deep Chandra Sharma
Yes this is the case with the HSBC bank .
they Should Be charged with this issue .
Dear sir/madam,
I mohamed hanif residing in colombo, srilanka. using the hsbc master credit card for last 10 yrs. I requested the bank for an enhance in my credit limit, they did agree with it and told me that they will issue me an gold card and enhance my credit limit. A week later they issued me a gold card but did not enhance my credit limit, i spoke to 3 of your representatives saying that your'l do what your'l promise, later then i got call form 1 of the representatives asking for my account statements. i did give them all what they requested. later then they tol me that they have enhanced my credit limit by just a few thousands. i have always been very puntual in paying on time.I am very much disappointed with the service provided to me. i request your'l to please look into this matter, and expect a prompt reply from your'l.
thanking you,
yours truyl,
m. hanif.

HSBC Bank — Customer no is not updated, wrong person is contacted for credit card due.

I am using a my mobile no for the past 3 yrs. I get calls from HSBC for credit card due payment. I dont have any account in HSBC bank. They are asking for a lady named Vimala Rosi (Probably she would have used my no before i got this no) . What should be done to stop this? I get frequent calls and messages from HSBC. These banks doesnt update there contact infos of there customer :-( this is really irritating...
all my 5cash emi has been converted in to one single loan a/c by bank. it is supurised to note that emi includes interest for 12 months. i was making the payment of all emi without delay for a single day. without my knowledge they convertered my gold credit card to platinum card without my permission. now they are asking me to make single payment of total outstandind without deduction of interest which they have charged for 12 months .
please help me out from their bad attitude.

bhagwani devi thard
Dear Sir,

i am using HSBC Gold Credit Card. I had availed 6 loans on card and was making regular and on time payments through EMIs which included interest.

now HSBC has converted my Gold Credit Card to Platinum Credit Card without my permission and knowledge. they even transferred my outstanding dues to my new credit card and are asking for full payment of dues within a month on which interest for an year @ 24% is included. in this way they are charging interest on interest and cheating me and robbing me of my hard earned money. please look into the matter and punish them severely.

i solicit your kind co-operation and shall be grateful for an early action in the matter.

thanking you,


Bhagwani Devi Thard

South Port Police Station
I have been issued HSBC credit card free of cost 4-5 years bank. I am a central government officer with Accounts and Audit department of railwlays.sir bank either not charged annual fee every year or reverersed annual fee in subsequent month.This year bank denied to reverse it. I requested to cancel my card for non reversal of annual fee of Rs.1050/ approx( April-'09 Billing date 7th of every month). I made payment by due date(29th of every month) less annual fee so charged in April-'09.But in between (i e. billing date and payment due date i had purchased grocery of 3080/- so I has to pay that amount and close my card but bank charged delay finance charge and service charge thereon in next bill to the tune of Rs.480/- without my fault.
Bill of April ( 9-3-09 to 7-4-09 ) Rs.5443(includes annual fee 1050 +108 Tax )

purchase 14 april Rs.3080

Received bill on 16th April Requested bank to reverse the annual fee on 22 April (Before payment date of 29th april)

But bank denied to reverse hence I made payment Rs. 4285 cheque debited from my account on[protected]

On 7th of may I contacted bank to cancel my card but they preseurised to make dealy payment charges Rs. 406/- (Without any delay)
Which I paid (rs.3080/- + 406)on 7th may due to threat/harrassment by HSBC bank customer care

My contention is that there was no delay in the month of 29th april (Payment debited on 29-4-09) then how hsbc can charge delay payment or finance charges and service tax.
what legal remedy available.
All copies will be given alongwith cheques details and billing copy
i have credit card of HSBC bank
i have a problem so plz help me

plz.. call me i[censored] can...

my no.[protected]
i applied for cancellation of my card, cut in 4 part.after requesting even free of cost i dont want your credit card as scence i have taken there was not a single transaction has been takeing palce
inspite that your company has sent me a primary cadr with charges & dues
for that same i have never apply. even when i applied for cancellation due amount is 0
Dear Sir/Madam
This complaint regarding my Credit card, Here I would like to share that in way back i.e. March 2007, I holding the credit cards of HSBC Banks, but due to burden of heavy charges I made request to bank to discontinue the Credit card facility, hence Bank Suggested me to close the Accounts by making of Payment in single installment .
HSBC Bank asked me to pay Rs 45, 000 after waiving of other charges and encashment of Earn & Bonus Points from the outstanding of Rs 54, 000 in single Installment, I agrees to their terms and made payment as per their requirement . Here I would like to clarifies that I follows only the bank instructions
But till date i have not received the Zero due statement that commited by Bank at the time of settelement & as per settlement letter but instead that Bank formwarded my name to CIBIL showing the outstanding, due to that i suffer problem to get the HOUSING LOAN

Please look into matter & Suggest me what i will do

MY Card No.:- [protected]
MOB :[protected]
Hi Sir,

I was using 2 credit card of hsbc, one primary and another add on. I was very active on both the cards, and made payments on time. At some point if time, I could not make payment and defaulted on both the cards. Later, I asked for settlement and paid seperate payment for the settlement of both the cards. Later when I went to open salary account with the bank, I was told that since one of card is still unsettled, I cant open any account with them, though i made payment for both the cards, they took BOTH the payment for the same card, hence one card left out as unsettled.

Kindly guide me, I will be really grateful to you.


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