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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
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1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 20

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W
wini21019
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Penalty without use of card

Address:Maharashtra

I am a student studying in USA. Before coming here I used to work in India and had a HSBC credit card. A month before coming to US I cleared all my dues with HSBC and also called them regarding cancelling the card. The card never got cancelled it seems. But they are now calling at my parent's place and asking for a balance payment of Rs.8000 (unexplained amount). I am a responsible citizen and have done my duty of clearing all the balance...
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vikas@mumbai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the HSBC

Address:Maharashtra

Facts of Case
I am having salary/saving bank account with HSBC, M.G. Road, Fort Branch, Mumbai.
I have requested the bank for Personal Loan from bank, but my request was declined due non availability of Personal Loan scheme in their (HSBC's) product portfolio.I have approached other nationalised banks as well but was refused because my salary is being credited to HSBC's account. Hence i couldn't the Personal Loan...
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mitali patil s
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Crank calls

Address:Uttar Pradesh

I am continuously getting calls from Pooja Yadav from the no.[protected] stating that I have to pay my outstanding amount for the credit card.I have never used HSBC credit card neither do I have one.When I asked her my details mentioned in her system , only my name was correct and other information like date of birth, work place etc was not correct.When I told her this, she asked me to give my actual details.I kept telling her it is some...
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ankurjain0911
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:Delhi

Hi,

This is in reference to my credit card no. [protected] with HSBC.

My account is in collections right now for not making payments. The reason for which is that I have requested hsbc’s every department time and again to remove all the contact numbers from my account which I do not authorize HSBC to use.

I have also received a verbal confirmation from hsbc call operators and their managers...
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M
mvignesh
from Chennai, Tamil Nadu
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PHONE CALL HARRASMENT

Address:Chennai, Tamil Nadu

I am receiving calls form HSBC twice a day for credit card sales, i have told in the first call itself i am not interested and more over i will not be eligible for bank policy, despite that i am getting calls to provide the details. Its mental pressure. I request to take a compliant regarding this, i have noted down the phone number also.

Regards,
Vignesh
[protected]@gmail.com...
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K
ketanmg
from Mumbai, Maharashtra
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Harrassment by recovery agents

Address:Mumbai Suburban, Maharashtra

I was given HSBC credit card with Life time free of annual charges. They started charging me annual fee from the second year , I called up their customer care and asked them to cancel the card as I would not want to continue with the card with annual fees. The annual fee was reversed in the year 08-09 and same thing repeated for the year 09-10. This year also when I called up to cancel the card, they took my request and informed me that they...
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R
rastogi1977
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remove name from CIBIL not yet

Address:Delhi

Sub:- Updated CIBIL RECORDS



Ref No. ****0429 (KMM8771767I123L0KM)



Credit Card No. [protected]


I would like to inform you that I am Nitin Rastogi . Unfortunately , I was a credit card holder of you Bank. At the time of issuing this credit card, it was convey to me that...
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H
hsbby
from Mumbai, Maharashtra
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Harassing Calls

Address:Mumbai Suburban, Maharashtra

I am repeatedly getting harassing calls from[protected] The address is HSBC Malad, Umang Tower, 2nd Floor, Behind inorbit mall, SV Rd, Malad Mumbai

First of all they did not send me my credit card bill on time. and now they keep calling me asking me to pay when i dont even have the bill in hand

i called up customer care at 6680001 and found my due was rs 3600, i paid it immediately and still they keep calling...
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M
mohitmehta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Credit Card

Address:Patiala, Punjab

Dear Sir / Madam,

HSBC people are disturbing by sending mails stating that i was provided a credit card by them in 2004, i made a purchase in Dec. 2007 & never paid the bill. Now the amount has grown to 70,000 something & they can settle the same to appx. 15000 rs. Getting this surprise mail, i asked them to show some proof of purchase or asked them to advise for some document that i gave them along with the application...
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A
ashishmichael
from Bengaluru, Karnataka
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Account closed without information

Address:Bangalore, Karnataka

In past month i tried to make swipe with my platinum credit card no.[protected] but they were dishonored.Which was very embarrassing. There was no formal notice from bank(HSBC's) side if they had put my card on hold. I tried their customer care several times but the call always ends before their executive is there on line. This has repeated for about 4-5 times.
After i launched a complained through email they informed...
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A
aristocrat_25
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:Ahmedabad, Gujarat

I used to have a Credit Card of HSBC Bank. There was outstanding of Approx 1.30Lac in that Credit Card. I cleared all the Outstanding in 2 to 3 months. Total Amount was left as approx 18Thousand. I called up Bank Customer Care & told them that I want to clear all the dues & let me know the Total Amount. It was Rs. 17,XXX. I gave the Cheque & closed the Account. Now, I have been getting call from Customer Care / Collection Dept...
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Akash Jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overlimit fees

Address:Mumbai City, Maharashtra

I have a credit card (visa card) from HSBC. I have specified the credit limit as 30,000. By mistake once it crossed the limit (Rs 32500). They have levied a charge of Rs 550 for that overlimit amount

From the customer point of view

1) They should never allow overlimit.They have in the past declined a transaction as limit was not sufficient

2) Even if they allow, there is a huge fine (Rs 550 each...
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mdr1170
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT

AFTER COMPLAINT HSBC GOONS GONE INTO HIBERNATION FOR SOME TIME.DISCONNECTED TELEPHONE NO[protected].IF RBI WANT TO TAKE ACTION ON THESE AGENCIES THEY EASILY FOUND THEIR ADDRESS BY THESE LAND LINE TELEPHONE NO.IT IS IN USE TILL 5.30PM 03/11/2010. THEY MAYBE WORKING FOR OTHER BANKS ALSO.

HSBC BANK GOONS NO[protected]....
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mdr1170
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTSOURCING OF PAYMENT COLLECTION WORK INTO RECOVERY GOONS WORK ON INSTRUCTION OF BANK EMPLOYEES.

HSBC BANK OUT SOURCE COLLECTION WORK TO SOME OTHER SMALL AGENCIES ACTUALLY THEY ARE NOT COLLECTION AGENT AS SHOWN BY BANK TO RBI(india).THEY ARE WORKING ACTUALLY AS A RECOVERY AGENTS.THEY ARE SECURITY HAZARD.LANGUAGES THEY USED IS ABUSIVE WITH LADIES,CHILDREN AFTER ACTION TAKEN BY RBI/COURT THEY GO IN HIBERNATION ON INSTRUCTION FROM BANKS FROM 6MONTHS TO 12MONTHS AFTER THAT THEY SUDDENLY APPEARS AND START WORKING THREATENING PEOPLE WITH NEW...
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C
Christy_98
from Delhi, Delhi
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Personal Loan EMI to be refunded

Address:Bangalore, Karnataka

Dear sir,
Ref : accoount ref ; [protected] (KKM8452994/123L0KM)

I have taken a personal load on 11/11/2006 for the period of 5 years. my account number is[protected] and the document number 750407 and I have pre - closed my account of 8/3/2008. I have faced a following problems with HSBC bank, Bangalore India.
1. I have applied for the pre-closure of my account, but I haven't got any letter for the pre-closure...
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A
ajay7576
from Noida, Uttar Pradesh
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WHY MY NAME STILL IN CIBIL

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear concern,

my self AJAY KUMAR PANDEY,,D.O.B. 12/08/1985 AND my PAN. No. is APKPP9373E ,recently i have apployed a car lone in HDFC BANK. but they are decline my file,because of my name in cibil.
sir i have done full and final settlement amount in month of august but still my name in CIBIL .i dont no why, i request you please remove my name name in CIBIL ASAP,if you want any payment document what i was receive from...
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cspbns
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC-CREDIT CARD -FRAUD

Address:Chandigarh, Chandigarh

Myself Chilkunda Suryanarayan Panisha bearing HSBC Credit card No [protected] issued in 2006 to the best of my Knowledge i had not used this card since purchase ,Now from the last month I recd call from HSBC -Legal dept statingthat pending balance of Rs-1.89 Lacs then I asked to submit the statement failed to show the same,perhaps after 4 years first time calling me and no SMS /Statements etc etc and harrassing me daily Pl guide me...
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Anmolkumar
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRUE OR FACK

Address:Gujarat

Dear
Sir /Madem

Sub:-Help for followin detail it is true &False.
I am Sending This attechment form India, Gujarat ,Vadodra Dear Sir I recive mail form
unknown Person from Uk HSBC bank it true or false i dont know so please give me
right information beacouse i am very comfusion so please help dear Sir /Madem.
Please give me replay dear sir
br...
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venkatapathy77
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGH INTEREST RATE AND NOT RESCHEDULE MY LOAN

Address:Rangareddy, Andhra Pradesh

Dear sir

HSBC PRAGATHI FINANCE they provided loan Rs. 40,000/- for my loan a/c[protected] for 36 months EMI is 2243 interest is graeter the prinple amount is it correct for RBI rules Total amount is 80748 and also 3 checks given to at the time loan for ECS pupose signed all the documents they Issued for Health Insurence policey without inform me is it compalsary for insurence at the time of loan . They activated ECS...
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Jess.nazareth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC: Ms. AS Sudha - VP Customer Service – Fearful/ Veils/ Coward & Uncourageous!

Address:Chennai, Tamil Nadu

Dear Sir,

In continuation to my earlier complaint which is tagged under -https://www.consumercomplaints.in/complaints/hsbc-personal-loan-chennai-chennai-... I would like to inform you that the above mentioned official of HSBC played a brutal act of hiding herself and she started avoiding my escalation by informing her peer team members to convey that she is not in her desk or she is meeting and so on. I was p-a-t-i-e-n-t and believed...
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