Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Credit Cards/Loans not related to me shown in my Credit Information Report of CIBIL

1. Credit Card No. - [protected]
2. Consumer Loan Account No.[protected]
3. Personal Loan Account No.[protected]

All the above Credit Cards/Loans of one Mr.Gopalakrishnan Mahdevan Pillai are wrongly included in my Credit Information Report of CIBIL inspite of the necessary proof of my address/PAN...

Dear Sir,

I had an HSBC Gold credit card (Card no. [protected]) which got expired in 02/09.

During the time of expiry I was having 0 outstanding balance in the card.

After that I never got any statement via email or post.

Now on 02-Feb this month I got a call from customer care asking me to pay Rs 8000+ on that card. And he was not able to clearly say on what basis I'm...

I was holding a credit card of HSBC No. [protected],which was surrendered due to poor service & financial charges despite the fact payments were made in time.Full & final payment was made on dated 30 May’10 wide letter no.FFS/CPD/NWOFF/NDH/MC/SERCO/26052010/35,letter was given to me with an assurance that it is full & final sattlement.I was also assured by the concerned person that I will receive letter of clearance within...

This is regarding my HSBC Gold Credit Card bearing no. [protected].

I am being harrassed by the billing section of the bank continuously from last one year. Once there was a delay in payment of my bill by few days and the bank had charged me interest on it. Since this was one off kind of delay case I requested the bank to reverse the interest as I had been paying my bills on or before due dates regularly in general....

I am a classic card holder of HSBC right now it is blocked.

I had received call HSBC representative regarding balance transfer facility at 0% interest for 3 months, wihtout any additional / hidden charges. He didn't informed me that HSBC will apply finance charges if I use credit card in this period i.e. 3 months

I have availed balace transfer facility in Jun'2008 for 3 months and also used credit...

Kindly Help out. Below is the problem faced by us using the HSBC credit card .My Husband is in dubai and they are harassing by telling my husband that his visa will be cancelled and they will call the cop. The fact being that we had asked for the detailed statement and they did not respond till date , but they are coming up with figure 1.5 lakh to be paid by us but actually we have to pay Rs 825. How to come out of this kindly advice
Trailing...

-credit card payment related issue
-I asked to cancel my renewal but HSBC did not.
-HSBC keep sending me bills at name of Anual fee / regular tariff.


My card no is 43845XXXXXXXX057. Before its renewal date I got a call HSBC's executive and he asked me to renew. I clearly said “I don’t need please cancel my cards renewal” after a month I got my credit card bill with charges of around INR1700+....

Dear Sir/Madam,

I am Praphulla Jamnerkar. My HSBC Credit Card No is [protected].
I have some issues in my credit Card, I have cleared all legal payments of Rs. 80/- against HSBC Credit Card in 3rd Nov. 2008. Then also Bank forcefully block my card in 2008 without communicate with me.
Now the problem is Bank send me HSBC Credit Card statement on 12 June 2010 with late fee charges, I received call from...

I'd a HSBC credit card [protected].

I'd some dispute with bank, and atter that I stopped payment. Few days back, a collection officer Reetu was following to me. She not left any kind of harrassment trick and after uncountable harrsement as well as threating calls from Reetu (Mob # [protected]), she promised to me that bank will issue me Full and Final Letter, If i pay Rs 10000 in one shot. She made me assured...

Hi,

This is Naresh from Bangalore.

This is for your kind consideration, I have never taken a HSBC Credit card nor any kind of account in HSBC, but past from 2 weeks i get a call stating that i have a credit card pending due to HSBC and they are telling that they will file a compliant against me, the information what they give to me is that is all false as they tell the Address is of chennai where i have never...

Dear Sir,

I need the settlement letter for my credit card. I made the final settlement amt in check in HSBC ATM. Kindly do the needful.

My Name : VS.Senthil kumar
Card No :[protected]

Rgds,

Senthil kumar V.S...

I use HSBC savings account. I am provided with a security device to operate my account through online. The security code generated from that device is mandatory if you want to do transaction or send any request or complaint to the HSBC. If I have not accessed my online account for more than 10 days, the code generated from the security device becomes invalid. So I have to login using my secondary password. But I could not do any transactions....

Hi,

I had a call 3 months back from HSBC for 24000 rs due to be paid over a credit card on my name .

They started calling me weekly and started harassing me on phone, i asked and mailed them to show the transactions and due amount.

To my surprice they gave me bills of the credit card that i had already settled in 2006.

My last transaction was of 1056 rs in Jan- feb 2006 .
br...

Hi,

This morning I recieved 20 calls within 15 min from +[protected] & 30405000 and no one would speak finally on one of the calls someone came online saying that he is from HSBC bank and the computer system is having a problem and hence the number of calls. Then when I stopped responding to the calls which continued, I got a call from a person Identifying himself as Sanjay Miryala from Umag towers, Malad HSBC Bank and...

Dear Consumer Complaints Forum, This is a second complaint i am putting against HSBC. As mentioned earlier, I was being charged on Credit Statements amounts and was being forced to honor payments, where I was not even given a card. When i complained here, HSBC executive acknowledged their fault and rectified. Here again, for last one month, despite registering for Physical Statements on Credit Card, I have not been given the Physical copy....

Hi All,

I had one credit card from HSBC([protected]). i have closed the card and paid the balance amount and got the NO DUE LETTER and Zero Balance Statement on April'10. I got my CIBIL[protected]. As per my CIBIL report the above card status showing WRITTEN OFF. i send the scan copy of NO Due letter and Zero balance Statement. CIBIL Contacted HSBC, but HSBC didn't update by record as closed.
br...

Dear SIr,

I am having HSBC bank Home Loan as there are few Bank branches i have opted for internet banking. I raised preclosure of home loan on 22nd of Nov 2010. I relieved call that it will be done (as there was a top-up loan which i had prepaid using internet banking facility) but even after 2 week i didnt received neither foreclosure letter or my account was made zero even though balance was available.
When i again...

I am Shailendra Jain, I used to have a HSBC credit card in Mumbai in Year 2004. I remember I did all the settlements before closing that card, but still some outstanding balance is being shown in my CIBIL report.

I have provided all the possible details (including Name on card, Date of Birth, Account Number, Opened date, Last Payment date, Closed date, Status etc.) which could facilitate them in searching my records in their...

DEAR SIR / MADAM

IF THIS EMAIL IS NOT RELATED TO YOU PLEASE INFORM ME ON MY EMAIL ADDRESS
THE CORRECT WAY TO APPROACH YOU REGARDING CIBIL REPORT.

I WOULD LIKE TO INFORM YOU THAT I HAVE SETTLED MY CREDIT CARD PAYMENT
WITH HSBC BANK AND GOT ZEROISED BALANCE STATEMENT FROM THE BANK.

YOU ARE REQUESTED TO REMOVE MY NAME FROM OUTSTANDING CIBIL REPORT.
AND SEND ME THE COPY OF THE...

Hi, i was an employee of HSBC, and from the time i have left HSBC that is around 5 months, since then i have observed that the company is leving different unnecessary charges, not providing me adequate information for charging the same , no alerts. It was a ridiculous experience. First, there has been an auto debit facility activated from my account without my notification, and then they transfer money from savings account to the credit card,...