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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

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Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 14

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S
shrinivasvyas
from Chennai, Tamil Nadu
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fake promises of reward point

Address:Bangalore, Karnataka

Card expired without any intimation on that approx 8500 reward point were also expired, new card not issued against the same,card expired but still sending monthly statement with available credit limit & redeemable credit point detail but when i called to claim the reward point its been told me to that I cannot claim my point as gift or gift voucher.

on my first call the representative confirmed me i can claim point by...
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K
kalpana Jeevraj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last EMI Waiver off

Address:Andhra Pradesh

Dear Consumer Court,
This is to post a complaint against HSBC Personal Loan department. I took a loan from them 4 years ago and fulfilled
required conditions to avail last EMI waiver according to the agreement letter i have from them , to which they are denying now giving me baseless excuses like the required option was not ticked in application form at first place and so on.Who would not tick this option if available and...
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R
ramanpandey
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING OF RECEIVED MAIL

Address:Maharashtra

Dear
sir/mam
Please confirm me is this mail is true or not


CONTACT THE RESERVE BANK OF INDIA FOR YOUR WINNING PRIZE IMMEDIATELY‏

Hide Details
FROM:
online hsbc bank uk
TO:
[protected]@yahoo.in
Message flagged Tuesday, 31 January 2012 12:33 PM





THE LOTTERY DEPARTMENT O[censored]K LONDON PROMOTION 2011
London...
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K
Kased
from Bengaluru, Karnataka
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Extra charges

Address:New Delhi, Delhi

I purchased around Rs 12500 from HSBC credit card , and every month i used to pay more than minimum amount before due date , in April or May 2010 i decided to pay rest of amount so i called up HSBC customer care from mob no [protected] and they told me outstanding amount is around Rs 6600 then i went to HSBC bank with said money but they told me u have to pay around Rs 9600 they told me extra Rs 3000 added that is this yearly charges which...
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C
chandni0505
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Delay in PF processing

Address:Mumbai City, Maharashtra

I had submitted my PF form in the month of Dec 2010 and have yet not received any update as they claim that there is some problem in the system.
Its more than a year that the system is not working.

My Pf account no is (Chandni Nair) MH/46688/2668.

Would anyone be able to tell me what needs to be done for this....
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K
kingshine
from Ernakulam, Kerala
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Wanted to Close the account

Address:Thiruvananthapuram, Kerala

Dear Sir/Madam

I am writing on behalf of my uncle (Mohan Chandran) with a credit card no [protected]. He had closed this acc in the year 2006 and paid all his dues. He had cut the card and sent to HSBC Trivandrum. Thinking that every thing is fine. After 2 yrs he started receiving statements again from HSBC. He had contacted the main branch in Trivandrum. They had advised that he needs to contact Cochin branch. When approached...
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U
usantoshk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque bounce

Address:Hyderabad, Andhra Pradesh

Hi,
I have ECS from HDFC loan and it will be debited from my HSBC acount every 4th of month. But unfortunately i found cheque was bounsed back and i got a call from HDFC loan agent. when i equired with HSBC bank team, they said available balance is less so we have refused the cheque.

As per bank, amount available was 7969/- and cheque was 6529/-. But where as my available balance was 6372 and rest amount is hold due...
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K
khari6579
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking to Pay AMOUNT Without Issued Credit Card HSBC

Address:Tamil Nadu

Hi Every One,
Last saturday (17-Dec-2011) i received one call[protected]. One lady asked me my DAD phone no for need to speak for CC related. I told her my DAD is former, he dont know about the CC. She said no probs, i will speak with him. So i gave my DAD number. After 10 min she called me again and told me that your father said you only bought one CC for him. I am shocked. Because i not even applied any HSBC card. And also my...
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V
Vinayak D. Lotlikar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card Application No 881030205282533

Address:Maharashtra

Dear Sir,

I had applied a Duplicate PAN Card under Application No [protected] on 01-Nov-2011 have provided all the necessary document as below along with copy of my earlier PAN CARD which is lost the payment is already throw Online Facility till date have not received the same every time the reason mentioned is as below. List of documents submitted till date. (1.Ration Card 2.Mom's Pan Card 3. Fathers Death Certificationbr...
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E
emmessor
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ANNUAL FEES

Address:Rangareddy, Andhra Pradesh

To, 13/12/2001
The Manager,
Credit Card Services-HSBC,
No.96, Dr.Radhakrishnan Salai,
Mylapore,
Chennai-600004.

Sub:Primary Card Membership Annual Fees...Reg.
...
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P
prakash1976engg
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund remittance

Address:Maharashtra

----- Forwarded Message ----
From: Hsbc Bank <[protected]@yahoo.in>
To: [protected]@yahoo.co.in
Sent: Tue, 26 July, 2011 1:28:59 PM
Subject: WELCOME TO HSBC BANK OF INDIA

एचएसबीसी बैंक की भारत में आपका स्वागत है है
WELCOME TO HSBC BANK OF INDIA
ATTENTION:MR. PRAKASH DASHARATH SOMKUWAR
br...
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K
KALPANA KHANDKE
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRACK RECORD NOT BEEN SENT

Address:Karnataka

My HSBC personal loan a/c number[protected]..I needed a track record for my home loan disbursement.I've been requesting for over 20days now.

never recieved one. Every time i complaint..i get response that they have sent a fresh copy with new shipment number and will reach withing 5 working days..
When i contact BLUEDART , they say its wrong bill number

this is been happening for over 25 days now..The...
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K
krishna st
from Arcot, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Original documents of my Property even after Repaid Loan

Address:Karnataka

Respected Sir,
Sir,
Sub: Non return of original documents on clearance of loan in respect of loan a/c[protected].HSBC Bank ,Bangalore ,M.G.Road
This is regarding the non receipt of the original documents on repayment of the loan amount in full in respect of my housing loan a/c NO.[protected]. I repaid the amount in full on 01.11.11 vide RTG transfer from my a/c which was credited to...
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S
shahab.rizwan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasement for payment after 06years

Address:Hyderabad, Andhra Pradesh

Dear,

This is to put on records that my card nos: [protected] was discontinued in the year 2005, and after 6years the bank has harrased me and assigned this cards case to Mr. Krishnamurthy who states himself to be a lawyer Tel @ [protected]. on 28Nov11 i was told that an amount of 1,25,000 needs to be paid to the bank by cash immediately else there are arrest warrants which would be applicable. i was made to rush to...
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G
Govindaiah.MG
from Udupi, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clearance subject

Address:Bangalore, Karnataka

Respectd Sir

I had availed personal loan from HSBC Rs.38800/- on august 2008 vide HSBC Loan No.[protected]

and i had paid all the amount 31 installments x Rs.1992=Rs.61,752 and as per the loan agreement i will have to another 5 installments of Rs.9,960
i had asked HSBC people to hand over all posted cheques which i have submited during the time loan availed i am ready to clear the loan across the...
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S
singhkundan80
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Unnecessary annual fee/hidden charges

Address:North Delhi, Delhi

When the card was issued (HSBC Bank) to me the bank told me it was free of cost. But after one-two year they charged me some annual fee/hidden charges I called to the customer care of HSBC BANK and ask them to send me complete statement my card around starting. Then those people ruddily behave me. But every month they started to send me the charges with late fees. Currently the amount is some around 20000 and they issue me a letter saying...
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D
D.V RADHA KRISHNA
from Hyderabad, Telangana
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ZEROING OF MY CARD

Address:Rangareddy, Andhra Pradesh

My name is D.V . RADHA KRISHNA . I WAS A CREDIT CARD HOLDER OF HSBC BANK. I PAID THE TOTAL AMOUNT LONG BACK AND I AM NOT HAVING ANY HSBC CARD WITH ME. IN JULY 2011 I GOT A STATEMENT THAT I OM ON O.96 CR. BUT AGAIN IN SEPTEMBER I GOT STATEMENT SAYING TO PAY Rs 3308 / . I AM ATTACHING THE SCANNED COPIES OF BOTH STATEMENTS. KINDLY ISSUE ME NOC AND I REQUEST FOR ZEROING MY ACCOUNT. I DONT WANT TO KEEP ANY RELATION WITH HSBC BANK BECAUSE THE...
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R
Raja Gopal K S
from Neyyattinkara, Kerala
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DEFICIENCY IN SERVICE

Address:Thiruvananthapuram, Kerala

Card No.[protected] in my name was valid up to 10/11 only.
This card was sent to my address as I came to know of it subsequently and was returned undelivered.
The matter was taken up with HSBC card division Chennai (?) I believe, and was informed that the card has been send to Trivandrum branch of the office for the second time on 24.10.2011.
However upon verifying the same I was informed that no such card was...
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Z
zigzag1983
from Coimbatore, Tamil Nadu
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Closed my credit card

Address:Coimbatore, Tamil Nadu

Sir,

My credit card number [protected]
Expired on 09/09
my outstanding in 13th May total payment -14060.85
all my payment due is completed 12th and 23th may for the payment 5500 and 4700.13th june-1000
13th july paid 4280.
Total i have paid Rs.15480 /-
Now last 24th oct again sent a payment due 1367.03
i did not offer to revise my card, and also i did not received any...
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S
sooriya1
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISPUTE NOT SORTED OUT CLEARLY

Address:Bangalore, Karnataka

HI ALL,


I have taken 2 credit cards from HSBC in that i stopped using 1 card which had outstanding of 400 INR( cc # 4476xxxxxxxx2361 over 1year time this amount became 11798.00, HSBC back debited my s/b a/c # 071-630xxx-006 on 29th may 2009 with out my knowledge, there was no instructions was given to bank debit my account i noticed this 1 later I stopped making payment for other CC 4476xxxxxxxx8044 which was used...
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