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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC]
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 15

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S
sandyh0007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hrrashment by recovery agents

Address:Pune, Maharashtra

I have HSBC Creadit card. I was used card to purchase laptop woth 21000,
Due to jobless I am not able to pay the amount.After 2 years on 10 Sep.2001 I ahve recieved call from Mr. santhosh who introduce himself as a exicutive from JM finance & asking me to Pay 74000 Rs. as outstanding amount.
He asked to pay 32000 on or before 19 Sep.2011.On 19 Sep.2011 Ihave recieved call form him & he had threated me. His teammate Mr....
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Address:Karnataka

Following are the details:
1. There was a charge of towards issuance of renewed cards which were not delivered
2.I paid the amount due sans the charge for renewal card & called up HSBC Customer Care to close the cards
3. A confirmation of closure of my card was given & a reference no.[protected] was provided towards no due & closure. Bank refused to give in writing about the above
4. I keep receiving...
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M
Mehul Upadhyay
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settled the card dispute but still in cibil

Address:Ahmedabad, Gujarat

I have Credit card of HSBC BankAccount No [protected]. I have setteld the account & paid Cash after Bank's settelment letter no FFSCPDWOFFAHDPRE APPROVEDDEV[protected]. I paid RS. 15000/- and I got the bill of '0' amount. But my name is still in cibil as defaulter...
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P
pareshgrao
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Charges - Annual Fees

Address:Vadodara, Gujarat

Dear Sir,
My card no is [protected] When the card was issued to me the bank told me it was free of cost.

But after one year they charged me some annual fee i called to the customer care of HSBC BANK and ask then to cancel or reverse all the charges that bank has imposed on my card. Bank did reversal of the all the extra charges at that time I told if it is not free you can cancel my card with immediate effect...
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J
jigar.gala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal Debit

Address:Mumbai City, Maharashtra

HSBC Merchant Services has charged our firm Rs 3500 as an Annual Charge on May 2011, retropectively for the period June 2010 to May 2011 without prior information or consent. Upon enquiring about the charge, we were sent a back dated letter about the annual data maintance charge to which we have not consented. On protesting about the wrongful charge, the relationship manager told(verbally) us that the charge would be reversed at the end...
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A
ajay7847
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settelment of Account.

Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,
I have an HSBC Bank credit card,(credit card number-[protected]),from last few years, i maintained my transactions and payments reguler in last few years but from last few months from when i lost my job i am paying the minimum amount regularly, but now i am anable to pay the intrest and all the charges from the company, thatswhy i asked them for the settelment option, i want to pay this...
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S
Singh Ashok Kumar
from New Delhi, Delhi
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NAME NOT REMOVE FROM CIBIL

Address:Gautam Buddha Nagar, Uttar Pradesh

AS PER SATTELMENT I HAVE PAY THE AMOUNT BUT TILL DATE BANK WILL NOT REMOVE THE NAME FROM CIBIL ....
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P
pawanbhole007
from Pune, Maharashtra
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annual fee charged

Address:Pune, Maharashtra

Hi,
I have HSBC Gold Credit card. When i took credit card 3 years back agent told me that this card don't have any annual fee. But this year i was charged 2000.
When i asked customer care they said annual fee discount was only for 3 years.
Even there was not any notification from bank about discount period over....
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T
tushar31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTRA CHARGES

Address:Mumbai Suburban, Maharashtra

We had taken the Personal Loan of Amount Rs 9.5Lakh from HSBC on 28th July 2006 for the Tenor period of 48Month having the Account No :[protected] .
Thus as per the tenor period our EMI Amount was Rs 22,600 /- per month which we have paid from 1st Sep 2006 to 1st Aug 2011 , their is not a single cheque which has been dishonoured during the tenor period of 48month , now daily the HSBC people are calling on residence phone number...
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M
Milind deshpande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged interest

Address:Maharashtra

I was a HSBC Gold credit card holder Card No. : [protected] & used card almost for 4 Years without any default for a payment.I had taken a Balance transfer, That was also paid back with in time. during that time I used Credit card, I understand later during balnce Transfer till closure card is not to be used. No. of times I have spoken to call centre they accepted my request looking at my track record. But adamantly they continued...
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S
sajumenon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FORGERY

Address:Chennai, Tamil Nadu

Dear Sir,

I have been using HSBC credit card for the last 7 years.

Recently I have made my payment on 22.07.2011 on their drop box at pallavaram

cheque dated 25.07.2011.

My credit card due date is 30.07.2011.

They have taken my cheque from the drop box, without seeing the cheque date they have put the cheque on 22.07.2011 itself into their A/c.

Since...
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A
AJAY GOYAL007
from Mumbai, Maharashtra
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Fraud by HSBC on Internet

Address:Haryana

sir,
on internet i open a international account in Hsbc bank ,i made a payment according to instruction,but now they a not giving any information and closed my account ,site is www.hsbcclick.com,Person name-Danny, Is it a fraud with me by HSBC.Pls check the site fraud or not...
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A
ajaykshivaprasad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Regarding the HSBC credit card (4384 5999 9552 9988) outstanding

Address:Bangalore, Karnataka

Hi Sir/Madam,



This is regarding the dispute which I have with HSBC credit card ([protected]) outstanding (16320.04 Rs),



Issue is a third party vendor (HSBC PREMIUM CIRCLE)had called me regarding the offer of trip package (2Night-3Days anywhere in India) + watch worth (3000 Rs) which there are providing for HSBC credit card holders where they would detect the amount directly...
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M
mmbhora52
from Mumbai, Maharashtra
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harresment hsbc bank after settlemnt

Address:Mumbai City, Maharashtra

CAN SOME BODY HELP ME WHER TO COMPLAIN ABOUT HSBC BANK AFTER GIVEN SETTELEMNT LETTER IN 2008 NO THEY ARE HARRSING ME SAYING THT THE LETTER WICH BANK HAD GIVEN IS NULLFIED / NOT VAILD
I WAS USING CREDIT CARD OF HSBC [protected] DUE TO HEAVY LOST IN SHARE MARKET I HAD NO OPTION RATHER THAN SETTLING MY CREDIT CARD ACCOUNT I HAD SETTLED WITH THE RECOVERY AGENCY FOR 7000 AND I GOT HSBC SETTLEMENT LETTER REF / NO FFS/NAKH/NWO/0066...
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A
amitbalyan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC - Credit Card - Cibil

Address:Uttar Pradesh

I was a customer of HSBC India - I had a complaint but HSBC India did not do much about it. I got a HSBC credit card and i was getting all my statements as e-statements- In November 2007, the security device (the password generator) stopped working since then I was not able to login and check any statements regarding my payments. I informed HSBC about this situation and they assured that they will send the duplicate statement in 5-7 dates....
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P
pcsharda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of CBI

Address:Ahmedabad, Gujarat

I refer to the credit card number [protected] which was availed by my father Dr. Purshotam C Goklani and subsequently cancelled as the account became deceased, I did not intend to use it any further then.
In this regard it is to state that I have generated a CIBIL report for myself, which reflects an outstanding towards the credit card [protected] (supplementary card) and the status of the facility as exhibited in...
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S
sandeepozarde
from Mumbai, Maharashtra
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Banking Practice & Trust

Address:Mumbai Suburban, Maharashtra

I am going through intense frustration the way HSBC is handling my Home Loan account, this is since 2007 till date. They just don’t bother to get back on queries like interest and principal paid, each time I have to go through multiple people to get things done. Even HSBC Bandra Manager didn’t help when I submitted complaint letter.

Even my mails to RBI Banking Ombudsman never reverted.

The issues I am...
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I
ishak.arock
from Mumbai, Maharashtra
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Winning Amount

Address:Chennai, Tamil Nadu

I am Arock,

I have received a message to my mobile as " You have won 7,50,000 from HSBC bank . Send your Name, Email id, Address& telephone. For Claims you must send it to this email : [protected]@live.com ; No: [protected]" and the message is sent from [protected].

Kindly Check whether it is a real or fraud message.
Regards,
Arock...
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T
thammisetti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested for NOC on credit cards

Address:Hyderabad, Andhra Pradesh

Recently I had cleared the complete outstanding amount on my HSBC credit card (Nill balance) and raised the request for closer of credit cared and they gave me the reference number[protected]. They told me call after 1 week for NOC of the CC.

When I called to HSBC call center today for NOC they are saying that the card was blocked so they can not provide the NOC to me. Another thing is I had closed add-on card to this primary...
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M
mdsham313
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual Fees

HSBC / Credit Card wing promised of no annual charges applies for my credit cards when issued. But HSBC keep charging me AED 400.00 annually on each card. When I complained of the same, they told it was a system error. I really wonder that how a system error occurs only when they imply extra charges to its customers, that too annually. Why the system is not giving errors while the interest is computed and when statements are being sent. This...
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