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[Resolved]  HSBC Plat5 — Premium Circle program

Hi all,

I took the HSBC Credit Card about an year ago. I have no problems as such with the card but I have started receiving calls for their premium circle program & once in a week I do receive the call for this offer, which is being provided in association with a firm called PLAT5.

The offer is quite lucrative but I am skeptical whether I should opt for it or not. In this program as shared by the tele caller, we will get vacation for 2 night & 3 days in the selected properties, 5 % Cash back maximum up to Rs 500, a domestic return ticket voucher which would cover base fare, polo club wrist watch & few international offers which can be redeemed while travelling abroad...

Altogether the package is really nice what's stopping me back is why bank is providing so many benefits in one program itself???
Complaint marked as Resolved Aug 13, 2020
Complaint comments  44 CommentsShareTweet



I have also taken HSBC Card 2 years back. I have never suffered any problem related to my card payment or otherwise as well. I usually get call from their department for different offers. Last month I have also received the call for the same offer & i have given positive consent for the same. I really enjoyed this offer given by HSBC in association with Plat5.
I have been associated with HSBC bank for almost 10 years now and used to get a lot of offers from the bank time to time.. Its annoying at times to receive so many calls from them specially during noon.. But if they are offering something which is worth the money spent for then we must go for it..

I used to miss those calls or usually ask for a call back, thinking that they are a mere waste of time.. But since i have got the offer of premium circle from them i have started taking calls to listen atleast once what is being offered by the bank this time.. May be i can benefit and save money like i did using premium circle offer.

In this they offered me a holiday package and i decided to go to Manali with my family.. The resort was executive and surrounded with lush green vallies. The children enjoyed to their fullest and who wouldn't be happy to see their children having fun..

Apart from this I also got 5% cash back on my credit card and a fight voucher. There was also a complimentary gift a polo club watch worth Rs 4000.. The offer was a big time money saver and i really thank HSBC PLAT5, the service provider for such a wonderful experience.
I am also using HSBC Card from last 3-4 years. I usually get calls from bank regarding different offers every day. Last month I got a call for some holiday package. The telecaller informed me about the benefits they are providing at such a beatable price. It was difficult to taken decision but finally i decided to buy the offer . Thanks to HSBC who always come up with different offers in the market & help their privilege customers to save their money.
Hi, The Premium Circle Program offered by HSBC is actually unique.. See even if, the bank is providing so many benefits to its customers, am sure it must be benefiting from this offer but in return the what bank is getting is trust of its customers upon its services & above all happy customers... which means a lot for any banking institution to survive in present scenario...

And if we look carefully for this offer in particular, bank has tied up with some PLAT5 to provide the services, so that part is being taken care by them.. hence making a win win situation for everyone, be it bank, PLAT5 or their customers.. Cheers to the great minds behind this offer..
Hi All,

Really surprising to see such offers provided by banks these days. Every bank is coming up unique offers in market. But i would say what actually matters is customer preferences & requirements. I really like exploring places. So when they offered me this program i gave positive consent & I really enjoyed this offer.
I am too CC holder for long & has been receiving such benefits from bank.. The bank has always been nice to its customers in providing such beneficial schemes.. The bank has been very careful in choosing the product which would be given to its customers. This product is too heavy money saver & PLAT 5 has been great in providing the services.
I am using HSBC Credit credit from long time. Have not suffered any problem related to payment or otherwise as well.
Hello people... Its paras again.. Finally i have got resolution to my complain.. Thanks to all of you & others who have posted about the above said program..
Using HSBC Credit card from last 2-3 years. Have taken some offers as well offered by HSBC. Some are Ok & some are awesome.
I want to share my experience with all of HSBC credit card holder as my trip to tirupati was awesome .Actually I received a call from Plat5 in association of HSBC and they offered a vacation plan for a couple and two kids for 3 days and 2 nights with a complementary joining gift a branded watch.I must say that I have got much more than whatever I spent for this program.
I have received calls about this program sevral times.. Even i was skeptical whether to opt for it or not.. Looking at the statements above & after going through web thoroughly i think it wil be wise & i must opt for this. Thanks people..
The offer HSBC is offering to their privilege customers are really unique. They are providing offer at a very affordable price. 3 days & 2 night stay, one complimentary watch as a joining gift & 5% cash back.
I received a call from my bank HSBC around 8 months ago to avail few benefits on my credit card. Usually I listen to the offers at least once so that I can upgrade myself with whats new around .They offered me a program in association with a firm called PLAT5 Consultancy Pvt Ltd. In which they gave me a holiday package, flight voucher, 5% cash back, 3 international vouchers & a branded polo watch.. The entire package was being offered for Rs 6055 inclusive of service taxes. I really enjoyed my trip. Looking forward for more offers.
Hey Paras... Its great to read that bank is concerned about its customers & your complaint got resolved.. Must appreciate your efforts that you have made a point to come back here & writing about the soultion provided to you through bank.. Else its all complaints I can read here but no resolution, though we cannot expect anything else over consumer forum...!!!
I Beleive many customers are enrolling in this privilege circle offer & are satisfied too with their services.
HSBC in association with PLAT5 is offering holiday package to their privilege customers. From last 4 years i am using HSBC Credit card but have never suffered any problem. But this time when they offered me their privilege circle program. I could not get my booking against redemption of those vouchers.Then i called up on their Helpline number & told them my voucher number & the executive was very polite & helpful. He confirmed my voucher number & informed will call you back. He called me & informed that my booking is confirmed & they have sent my confirmation on my email ID & if still their is any problem then let us know. I really enjoyed my trip. Thanks to HSBC.
PLAT5 consultancy.. I heard about this firm through HSBC bank when they offered me Premium circle program in association with Plat5.. In this program they offered me a holiday package, flight voucher, 5% cash back & a branded polo watch.. The entire package was being offered for arnd 6K inclusive of service taxes.. The offer was attractive so I thought I must go for it & surprise my family with the package, as I have a kid who loves to go for vacation but I was refusing him due to one or the other reason.. No doubt he is a badly pampered child :) Finally I said yes to the offer & received the WP after 5 weeks during which I planned my trip & completed the pending task so that I can enjoy my holiday & relax.. We went to Mussorie, the Avalon resorts and must say the experience was amazing. The hotel is surrounded with lush green valley & the rooms were exotic. All together I would like to thank Plat5, heritage holidays & above all HSBC for having tied up with them & offering this program to its esteemed customers & make us feel special.
The bank is providing so many benefits in one program so that a complete package can be provided to its customers & in future also if they require anything they can directly call up their respective banks & ask for such additional benefits on their cards.

Now a days companies like PLAT5 are aggressively working in this direction so that they can serve the customers on behalf of banks.
Few months back I received a call from HSBC Bank. They told me about some family package in we will get 2 night & 3 days, 5 % Cash back, a domestic return ticket voucher, polo club wrist watch & few international offers which can be redeemed while travelling abroad. I refused to accept the offer due to some financial problem. My friend has also received the same call & he enrolled into the program by paying Rs 6055. He really enjoyed his trip to Mathern. I was just looking at his pics on facebook yesterday. Really amazing trip.
Hi all,

I took Premium Circle Program from HSBC in association with PLAT5 around 7 months ago. Ater buying this offer I realized that there are too many people complaining about it. But it was too late by then & my so called free look period, as they say it was over so I was not left with any other option except utilizing it.

I am glad that it was post the cancellation period I contacted them & hence didn't get the cancellation. I filled up the holiday voucher sent it to Heritage holidays to get my bookings. I got myself booked in Park Inn Hotel, Manali & it was one of th my best holidays with my family. The property was above my expectations & best thing the stay was completely covered by PLAT5, which helped me save a lot of money. Also, got 5% cash back on my HSBC credit card.

Thanks for providing such a wonderful trip.

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