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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

View more phone numbers

Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 25

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S
swarup16
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Credit card -- Balance amount

Address:Bangalore, Karnataka

Hello,
This is with respect to credit card no [protected].
Had stopped transaction with this card long back in 2007 (probably) with zero balance.
However from 2009 onwards am receiving statements from HSBC with payment due reminders.
Approached this bank for more details at least 3 times last year (1 mail transaction , 2 phone calls) . Every time they re routed me to different numbers like 41186550...
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gauravinc
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction

Address:Ghaziabad, Uttar Pradesh

Hi,

I am HSBC credit card holder and On 24 Nov 2009 I got the message that someone use my card and do the transaction of Rs 20000 and at that time card is im my pocket. I immeditaely went to Sec 18 Noida branch of HSBC and Block my card as well as arise the dispute.

Some days After A senior office of HSBC(Sudha - Vice president) called me and said this was the fraud transaction and you are not libale to pay...
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V
vivekhandelwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOAN SETTLEMENT

Address:West Delhi, Delhi

THE LOAN SETTLED BY THE HSBC BANK FOR RS. 36,500/= .
I HAVE DEPOSITED THE AMOUNT OF Rs.4960/= (15/2/10) AND Rs.31,540/= (15/3/10) as directed by the Bank Executive Mr. Parvinder Singh Rana on phone.
As the Total amount is being settled in totaling to Rs. 36,500/= and its final.

But the bank people are not treating the amount of Rs.4960/= under the settlement amount and also the amount of Rs. 31,540/= is being...
+4 photos
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G
gurubhat
from Mumbai, Maharashtra
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Unilateral change of housing loan terms

Address:Mumbai Suburban, Maharashtra

Sir,

I took a Housing loan of Rs. 7,825,000 from HSBC (Smart Loan) in June-2005 with a loan term of 180 months. As per the loan agreemeent, HSBC was to deduct a predetermined EMI (Equated Monthly Installments) each month and approtion a part of which towards the reducing the Principle Amount and balance towards the interest charges for the loan amount.

However, just after a year or so, HSBC unilaterally changed...
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A
a.c.kalia
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DOING FRAUD JOINTLY BY COLLECTING MONEY BUT NOT GIVING SERVICES

Address:Jalandhar, Punjab

Sir,
HSBC credit card people contacts their customer again & again and offer 3/4 nights stay in 5 star hotels alongwith manyother benefits. They said they have formed a preimum circle of customers who havw long good tracks. after that they debited Rs.6500/- with the option that you will get the complete terms and conditions with 15 days and if terms doen not suit you can get the amount refunded. But they send the vouhers after...
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Shantanu Mohanty
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After the Payment also my name is showing in CIBIL as defaulter.

Address:Ahmedabad, Gujarat

Dear sir,

I had settled my HSBC credit card dues ( Credit Card No.[protected] ) amounting to Rs. 9230/-on dated 30.03.2010.The settlement letter & the bank payment receipt is attached for your reference.

But till date it has not been updated in CIBIL data & my name is still showing in the CIBIL credit report with the said amont dues.

Request you to see that my name should be removed...
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R
Ranjith-Tornado
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Cibil report

Address:Chennai, Tamil Nadu

Hi, I have applied for a personal loan in Axis bank,
Suddenly My loan process is delayed due to cibil report that mentioned that there is a overdue of Rs.225 on my previous HSBC loan,

It is completely wrong,
I have paid my all EMI without any cheque bounce or delay payment,
There is no overdue of Rs.225.
I have already checked my last 2 years bank statement,
There is no Over Due, I have all...
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B
brij79
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name reported to Credit Information Bureau of India Ltd. (CIBL) without going through the details of fruad happned to my Credit Card

Address:Maharashtra

My HSBC Card Number :[protected], my name is Brijesh Rawal.

The Case :

My name has been forwarded to Credit Information Bureau of India Limited without any prior intimation and going into the details of fruad happned with my card; though HSBC has not responded on the pending issue from last September 2009 (approx 7 months) and i had requested for waving off interest and late payment on my card for only the fruad...
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J
jayin85
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Service

Address:Mumbai Suburban, Maharashtra

1. Service is very poor, It takes 15 min to withdraw money thru cheque in queue of 5 ppl.They give few sweets for waiting. They donot increase in staff as customer care.
2. Automatically upgrades to power advantage without consent from customer & not maintaining min amount (1 lakh in saving a/c with 3.5% int pa) HSBC charges Rs 1000/-.
Reversal of wrongly slapped charges may take min 3months - 1 year according their own...
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Y
yesare77
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not go for Balance transfer

Address:Bangalore, Karnataka

Recently I used balance transfer facility in HSBC (37,000.00), when I approached for balance transfer they said 0% balance transfer is available with a processing fee (1,200), I paid the fee and opted for it. In my next billing I got financial charges. When I enquired I got a reply back that if I choose balance transfer then my spending will be applicable for an interest until I pay the balance transfer amount. Last month my spending was...
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abhij_2003
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving a Fake mail from HSBC and NIGERIA BANK

Address:Mumbai City, Maharashtra

Dear All

This attached below mail I finding daily from 1 or 2 emails but this time its with big bank name as HSBC so please check this email for as concen and its might be national security issue also like tererist attact so please reply I am waiting .

My Email Id is = [protected]@yahoo.co.in

BELOW IS FAKE MAIL WHICH I RECEIVED.

br...
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S
skpuhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reward Point

Address:South Delhi, Delhi

Dear Sir
I have placed order for the product code 3085, 3091, 3070 against reference No.[protected] dated[protected] on my HSBC Credit Card. No.[protected], against redemption of credit crad reward points, But still thay are not sending the same and saying the reward redemption cataloge has been changed with effect from[protected], as I had placed the order on dated[protected], hance the HSBC should send the product as...
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pradnya jagtap
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank has not given home loan

Address:Mumbai City, Maharashtra

i am a salariedperson in govt institute 50000per month.i had applied for loan with my husband 37000per month.we wanted loan of 3000000.i have given all documents .bank has disapproved loan.they are not giving reason for it...
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RAHUL BANSAL
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG DUE IN CREDIT CARD

Address:West Delhi, Delhi

THE HSBC BANK IS WRONGLY SHOWING A DUE OF Rs.. 6910/ AS PER THE LATEST STATEMENT 30/4/2010. INSPITE OF MY CLARIFICATIONS, THEY ARE SENDING ME THE STAEMENTS REPEATEDLY. THERE AGENTS ARE TELEPHONICALLY INSISTING FOR THE PAYMENTS WHICH WAS NOT PAYABLE. I HAD NOT PURCHASED ANYTHING FROM THE CREDIT CARD. ( CARD NO. [protected]). THE CARD WAS ISSUED TO ME LONG BACK & I HAD SURRENDERED THE DAME AFTER DESTROYING THE SAME.THE BANK DON...
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RAMAKRISHNAN
from Bengaluru, Karnataka
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ANNUAL FEE CHARGED ON FREE FOR LIFE CREDIT CARD

HSBC CREDIT CARD – FRAUD AND CHEATING

I was holding a silver credit card of HSBC bank for many years. This card was issued to me stating that it is ‘FREE FOR LIFE’ and there are no joining fee or Annual fee or any other hidden fee at any point of time.

True to that, I was not charged any fees for the past many years UNTIL on 13th April 2010, they charged Rs. 700/- plus service charges towards annual fee...
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shoaib khan 786
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

member fee

Address:Central Delhi, Delhi

sir
i am card holder hsbc bank
card de taim mujh se kaha gaya tha life time free hai
ab us card par salana fees laga rahe hain
main baat ki to koi sunwai nahi ho rahi hai
mai kya kron sujhaoo de

thakyou
shoaib khan
[protected]...
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Dheeraj Chhabra
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid charges

Address:Gurgaon, Haryana

I have been a HSBC credit card customer since long time and made every payment in time. I dropped the cheque in their JMD branch ATM box 4 days before the due date but HSBC claimed that they received the cheque late hence they have put late payment and finance charges on me which is invalid. I have called so many times to HSBC customer care to clear these unnecessary charges but they are not agree and every month they are putting charges...
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Shinde Rajesh asaram
from Pune, Maharashtra
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Remove my name from defaulter list

Address:Maharashtra

my name is appering in defaulters list
please help me to remove my name rom defaulter list as i am not getting home loan from any bank.

regards,
Rajesh shinde
[protected]...
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vivek vaid
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cibil reporting

Address:Gurgaon, Haryana

Sir,

I was using 3 credit cards( 2 from citibank and 1 of HSBC). Both my citi cards were paid in end 2008 and begining 2009 post bill delivery related disputes were settled. Till date, my cibil shows these cards as "written off "instaed of "closed". One of HSBC was fully paid in Aug 2009. Still its showing up as written off. Due to this my credit scores have come down drastically in last 1 yr.
br...
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Vijaykumar Chaudhari
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with the Product Benefits to the Customer

Address:Mumbai City, Maharashtra

I had taken a SAMRT HOME LOAN from HSBC, ANDHERI(East) Branch, in Feb-2005 based on the good service and understanding by the Branch Manager Mr. Rahul Verma and Loan Office Ms. Laxmi.
All was well till, normal loan processing was done. Mr. Rahul and Ms. Laxmi helped me very well.

Later the Loan was handled by the Homeloans department and there were no clarifications/ help available.
The Benefits which were projected,...
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