Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Dear all,

banks like hsbc, barclays etc seem to truly milking and harassing indian customers. Here is some startling data from Annual Report of 2208-09 of RBI Ombundsman.
Ombundsman handles complaints of consumers against banks in India.

here is data:-
26% of all complaints against banks were credit card related.

In case of Public Sector banks 17.8% of all complaints were credit...

I am holding a HSBC Personal loan since 3 years A/c :[protected] . I made payments regularly for 36 months . later i lost the job and was unable to make the payments . And i discussed with the bank stating that I applied for PF and once the amount is disbursed i will repay the dues . Out of 1.89Lakhs in the availed amount ,. I paid almost 1.5L ( including interests) . Inspite of this . I got a call from [protected] disguising himself as...

My daughter was a student hwen she delayed payment on her HSBC credit card.
After innumerable meetings we were given a letter which said she should pay 22500 RS ( though the CIBIL amount mentioned earlier was 15000 rs) by 17 Nov 07 .We paid the amount by cheque that was passed and to date they have not removed her name from the list.
They have also not given us a letter in spite of reminders because a Mr Syed who was in charge...

Hi Sir,

I am a Credit card account holder of HSBC Bank and also have a Savings/FD account relationship with them for the last 10 years(approx).

Around 5 years back, I had received an additional credit card from the bank without any demand from my side.

Around that time only, I had placed a request to cancel the card to which no action was taken by the Bank. By mistake, I had used this additional...

Sir i am holding HSBC visa card under name of jayant rajvanshi. Last year i have taken card protection plan for one year. But this year without my consents they have renewed and imposed CPP charges in my card statement.
(For your intormation my credit around Rs. 250 was lying with them).I sent mail to them regarding my disapproavl about the CPP and after my regular follow up i received one call from CPP that 50% amout has been reveresd...

Dear Sir,

I am Vikrant Joglekar and have a very similar experience with HSBC credit card.HSBC has issued me a gold card with xxxx xxxx xxxx 1640 in 2006 promising about a life time free card which I do have used for less than a year, I used to pay the bills well in time till I was using the card. Being an IT professional I moved of the country for some time and stopped using the card.
In Dec 2007 when I was back in India...

Hi ,



This is Kumara Swami and my card number is [protected]. Actually i have used only 2000rs long back in this card and it became 2500rs sometime back. At that time one of your bank representative called me and aggreed to settle the card for 2000rs and paid the same at that time itself to one of your collection agent but till now i didnt received any settlement letter for this same.

br...

Hi,

I am having HSBC Gold credit card. since last 4-5 days, I am getting calls from some collection agency of HSBC from Gurgaon location from the no.[protected] regarding my outstanding payment. Every time, I am giving them information about payment that payment would make before 26th-June-10 to all different guy on phone. even after that they just keep calling me atleast 10 times everyday. Once I have given the information...

my card was approved last may 25, 2010.. they say that i have to wait 10 banking days before I received my card..i called the hotline many times and they say that the courier cannot locate my billing address...im just wondering why?because my sister also have a card and she's using same billing address and she's receiving her statement..

I want to request a redelivery ASAP!!

tnx.....

To,
The Manager
HSBC Bank,


Ref :- Against your Settlement Letter No. RS/CPD/WOFF/NDH/NCM/IMS/44092009/87

Dear Sir,
My Self Vishal Khanna previously having Your Credit Card Account No. [protected] on behalf of dues I received a settlement letter reference number above mention Dated 04th Sep 2009 on your letter head in which you mentioned that my account would be settled by the...

For last three days I am getting threatening calls from HSBC by saying that "someone given your reference while applied for Credit Card "
The name which they are taking is right.. I know that person earlier as we both were old colleague and its been a long time when we both are not in touch and in different company"

I have never get any call for confirming that someone giving my reference.. I don't...

I used to own HSBC credit Card # [protected]. Due to some personal reasons I was not able to make payment. Than I got a call from Neeta Singh (working with HSBC), she informed that the bank is ready to settle the amount @ Rs 11,400, in case I make minimum payment of Rs 1,000 right away and rest Rs 10,400 in the next month. I aggreed and made the payments as asked, and got a letter from on Bank's Letter Head that the credit cards...

Any one who wants to settle the account regarding credit cards must get the settlement letter first - become shameless to the abuses, bad languages of these recovery agent, call police if they threaten - as per rbi rules they cannot use unparliamentary language.

Tell them point blank you would not pay if you get the settlement letter first. Get the settlement letter and pay by cheque then get the noc and write the cheque no...

Sir,

This is for your information that my old E-Mail address is discontinued so for future communication my new E-Mail address is as follows
[protected]@gmail.com
I request you to send my latest credit card statement and procedure to view the statement with link.

Thanks,
Prakash R Pradhan.
Mobile No. ( [protected] )
Credit Card No. [protected]....

I had registered for this HSBC premium circle program based on the promises made on the call early 2010. However when it come sto realization of vouchers offered there has been a pathetic response by Heritage holidays, who i understand is responsible for flight/ hotel booking.

Firstly they never tell you the segments & the hotels in the program when they make the offer an dthen you are left to somehow realize the offer...

Hi Team.

I have closed my HSBC credit card by making the payment and then i called their call center
and they accepted to close my card.
afer the card closure.

There was no communication between me and hsbc.
Suddenly after 2 years i get a statement from them asking me to pay 10,000 rs
as they say its the late payment and finance charges that has been accumulated in my card .
i...

My father holding the primary card of HSBC Bank and I Jitendra Goklani holding the supplementary card (add on card). My father is died on 27/5/08. Their is an outstanding balance on the primary card at the time of death of my father.

The bank has transfered the outstanding amount against my name in CIBIL and show me as defaulter in CIBIL records.

As per rules of the credit Card " PRIMARY CARD HOLDER IS...

I have been communicating with HSBC since 1 month and every 5th day they mail for another 5 working days to resolve my issue.
Below is my entire data alongwith communication made with HSBC on Mail :
HSBC hav issued 2cards in my name one which i have been using since 2006 & 1 which I hv never used and hv been receiving the statments.
Nw when i went for the Home loan I came to know that they hv givin my name in CIBIL.br...

Listen all,

its a well known fact that due to sub prime crisis in USA and Europe in 2008 till date the two major credit card companies Visa and Master card are facing huge losses. The governments in US and Europe has come up with various regulations to protect their citizens with various schemes which hits these companies.

now since they cannot fight with the governments there they have connived with the banks...

Dear Sir,

Ref:- HSBC Credit card: [protected]

I am holding HSBC credit card which is a life-time free card. Recently my car load application has been rejected due to fact that my CIBIL report is showing defaulter of HSBC credit card payments.

When I took the card in year 2006, HSBC person had told me that it is a lifetime free card. I never used even single rupee using the card. Now I see...