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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
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1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 26

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N
Nitin Saxena
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Wrong card mapped on my name

Address:East Delhi, Delhi

Even after informing HSBC that I am receiving calls from HSBC recovey depatrment for outstanding on a card that is not even owned by me, instead of getting it sorted out how can HSBC provide my details to CIBIL as defaulters.

I have applied for car loan through Axis Bank, and this came to me as a shocking news that I am a defaulter of HSBC for a particular card that is not even owned by me.

After calling HSBC,...
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V
Vivekanand Ramkrishna Metkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late payment charges

Address:Thane, Maharashtra

Dear Sir/Madam,

I dropped the cheque in the skypack dropbox inThane on 27th March 2010, well in time, towards the payment of the monthly credit card statement due on 1st April 2010.I also provided the cheque details to the phone banking officers.
HSBC started calling me on my mobile phone when they did not receive the cheque upto 3rd April 2010 and clarified that the cheque could have been misplaced. On 3rd April 2010,...
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V
VASHALI CHAVAN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HOME LOAN

Address:Mumbai City, Maharashtra

LETTER WRITTEN TO BRANCH MANAGER - SBI.

Further to your confirmation on ECS, please note that my ECS is yet not in place. I have submitted the ECS form to Mr Barje in the First week of March. Despite several reminders to yourself and Nitin Barje, I fail to understand why ECS has not been updated yet.

Despite your SMS confirmation last week that my ECS is updated, sorry to state that
my EMI for April...
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P
Parul Makhija
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No ethics - Unnecessary penalty

Address:Faridabad, Haryana

I have a credit card of HSBC for which I ma facing a lot of problems. Firstly the statements didn't come appropriately then there executives call for the payment. As I stay in Faridabad there is no ATM or drop box there which was also confimed by there staff, and my workplace is in Udyog Vihar Gurgaon, from here the bank or the atm /drop box is really far which is also communicated to HSBC staff many times. They have taken time from...
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S
Sanjay P Sagar
from Mumbai, Maharashtra
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Holiday Package from Premium circle

Address:Gujarat

Respected Sir / Madam,

My self Sanjay Sagar and a card holder of HSBC and Card No. is [protected].

I had paid for Premium Circle skim and now I want to register a Holiday Tour for that. I already mailed the details and request to [protected]@plat5.com two times but I am not getting any reply for that.

So, please give me the reply for that as soon as possibel.

My contact...
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P
Parikshit Das
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False Credit card charges

Address:North 24 Parganas, West Bengal

I have been holding HSBC Credit Card for last almost 5 years. I had never paid annual fee tilldate since I am a powervantage plus customer. All of a sudden the bank had charged me an amount of Rs 2206 as Annual payment fee on 17th March 2010. On top of it, it has charged another Rs 400 as late payment charge surprisingly on 9th April 2010, before even I get the proper solution/justification to the problem....
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S
Somnath Banerjee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Payment

Address:South Delhi, Delhi

Dear Sir,

HSBC issued me one CC. - [protected]

On 30th November 2009, I received a message from HSBC bank (Credit Card division). I need to clear a Total payment 2769 Rs ,then I ask bank, about the details and how this amount come and I told them let me know where I spend this amount. I called to the phone banking officer not less than 30 times (every time they lesson the problem for 20 minutes discussed...
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C
coolnk.78
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Charges & Harrasement by Collection Team

Address:Delhi

I was using credit card of HSBC for last 3 years. It was given to me FREE OF COST for lifetime. Last month they have charged Annual Fees. I have talked to Customer Care & asked to cancel my credit card. They assured me that the Charges will be reversed. Also she has given me reference no. But, she added that I will not get any e-mail or sms for confirmation.

I got a call on 07-04-10 from bank to clear my credit card dues....
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A
Arthi. R
from Bengaluru, Karnataka
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Unnecessarily charged for Expired credit card

Address:Bangalore, Karnataka

Respected Sir,

I was holding a HSBC credit card (4476-XXXX-XXXX-0318) 3 years back which got expired on March 2009. I haven’t used that credit card for the past 2 years.

But suddenly i started receiving Credit Card statements through post to my residential address and to my email ID after the credit card had expired.
I have been charged some annual processing fee and membership fee of Rs.5281 and my...
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P
PRADEEP DESAI
from Melur, Tamil Nadu
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can bank issued ECS before DUE DATE

Address:Ahmedabad, Gujarat

I AVAIL PERSONAL LOAN FROM HSBC BANK . BANK HAD GIVEN REPAYMENT SHEDULE SHEET AS PER DT - 15TH OF EACH MONTH BUT THEY ARE NOT FOLLOWING THE DATE AND THEY SEND ECS FOR CLEARING BEFORE 15TH LIKE 10, 11,12...
SO IN THIS MATTER CAN THEY SEND ECS BEFORE DUE DATE FOR CLEARING AS PER RBI GUIDE LINE

WAITING FOR YOUR EARLYEST REPLY

THANK YOUR...
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A
a.c.kalia
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON COMPLIANCE OF INSTRUCTIONS

Address:Jalandhar, Punjab

Sir,
HSBC is cheating with the help of some other entities. In this case they have charged Rs,6500/-on a/c of membership for Premium Circle whith convenince of PLAT5 CONSULTANCY PVT.LTD.F-138,First Floor,Rajouri Garden,MainMarket New Delhi 110027. But when I recieved the detail Isent an e-mail in september 2009 for cancellation of membership as terms and condition does not suit me. Instad of cacllation HSBC sid for cancellation please...
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N
Nafees Ahmad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong CIBIL Report

Address:New Delhi, Delhi

To
Branch Manager,
HSBC Bank,
New Delhi,

Subject : Issue of “No Objection Certificate” against personal loan.

Dear Sir / Madam,

This is informed to you that I was having a personal loan account in your bank from September, 2004 to August, 2007. Account detail is as under :

Account Name : NAFEES AHMAD
Account No. : [protected]

I...
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A
Amarnath M. Harihar
from Maham, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Despite of Settlement ECS was presented

Address:Bangalore, Karnataka

I made my settlement as per the HSBC Bank Settlement letter for Rs. 15,900/- in two installment (Rs. 10,000/- & Rs. 5,900/-) on 27 December 2010. Despite of this the ECS for Rs. 2,022/- was cleared from my State Bank of Mysore Savings Account. So in this regard the Collection Agent is obliging and he is trying to help me out of the genuine problem. But the bank refused and told that the settlement has been null & void and so there...
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T
Tehendra Pratap Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name in defaulter list | HSBC Card - 4384 5999 1573 1391

Address:West Delhi, Delhi

Hi,

I was holding a credit card ([protected]) which was an add-on card. I used that card hardly twice/thrice in early days of 2006 when card made. After one/two months I found that I did not got statement of my card. Then, I called HSBC for my statements after that I got to know that expenditure done by my card will be merged with the primary card holder. After knowing this I stopped using this card and paid my expenditure...
+1 photos
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A
Alok Bhargava
from Pune, Maharashtra
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wrong closure

1. My 2 credit cards have been closed by the bank.

2. When applied for cards, I was told that both cards are free for life time.

3. Reason for closure: payment due(annual membership fee).

4. Although the customer care executive assured me that the fee will be waved off but he didn't so....
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H
HARDEVSINH PRATAPSINH DODIA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank seeking Payments on Credit card not seeked

Address:Junagadh, Gujarat

To,
Indian Consumer Compliant Forum.

Dear Sir/Madam,

Subject:- HSBC seeking payments for credit card not issued by me.

Inspite of my repetitive mail about the credit card number which i have never applied for , the bank is seeking payments along with penalties and interst which is not at all acceptable from my end.

Credit Card No- [protected]

I have mailed...
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R
rnpmsuoi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Bill/

Address:Gujarat

HSBC Complaints - Credit card and fake bill amount

From Ramanath Pandey

I was getting bill of HSBC credit card, card No.[protected], Account no.[protected]. I have never applied for this card but they send the card and started billing without without any use. Card bill reflects the repayment protection premium . When I contacted to HSBC office customer care center then they replied that you...
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D
Darshan Patel
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Revisal

Address:Vadodara, Gujarat

Dear Sir/Madam


I am holding a credit card of HSBC Bank Card No:- [protected].

I have given my caomplain in writing to Baroda office since first week of Dec 08, but till date i have not got any reply.

I am not reciving the statment of my card since last 6 months.

I had not taken any policy through Card and i was charged for the same.

To avoid...
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G
gopinath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan

Address:Chennai, Tamil Nadu

I was being charged 33.3% p.a for my personal loan , in order to save
some money i decided to settle my loan and done it so , now i was
panic about my financial records ,because i am very much worried that these bank peoples would have given my name in cibil and i want to know that am i eligible to take any further loans in any other banks.

Regards,

Gopinath...
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A
Arun Jain
from Ahmedabad, Gujarat
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Harrasment and Voilence

Address:Maharashtra

I have written mail to HSBC that i have cancelled their crdit card last 2 year back and i am written to email to [protected]@hsbcbank.co.in & [protected]@hsbc.co.in stating the same, I have been getting harresment and vungulr calls at my residence numbers in the night from a PCO in Delh also from a some Delhi Number[protected]

They have used very vulgur language to my mother and my wife, my mother is a senior citizen and having major...
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