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Hongkong & Shanghai Banking Corporation [HSBC] Customer Care
Hongkong and Shanghai Banking Corporation Ltd.
Customer satisfaction rating: 1%
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874
COMPLAINTS

Hongkong & Shanghai Banking Corporation [HSBC] Customer Care

Hongkong and Shanghai Banking Corporation Ltd.

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Address
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6
down
1


Fax:
Fax:
+91 22 226 58309  
+91 22 2262 3890  

Additional info
Banking Related Queries

Ahmedabad: +91 98 9827 2424
Bangalore: +91 98 2558 9595
Chandigarh: +91 98 7692 2424
Chennai: +91 98 2526 9595, +91 98 9437 2424
Coimbatore: +91 98 9437 2424
Gurgaon: +91 99 1079 2424
Guwahati: +91 711 2020
Hyderabad: +91 2335 8686, +91 98 4901 2424
Indore: +91 98 9327 2424
Jaipur: +91 99 2803 2424
Jodhpur: +91 99 2803 2424
Kochi: +91 98 9547 2424
Kolkata: +91 2243 8585
Lucknow: +91 99 3514 2424
Ludhiana: +91 98 7692 2424
Mumbai: +91 4042 2424, +91 99 6004 2424
Mysore: +91 99 8092 2424
Nagpur: +91 99 6004 2424
Nasik:+91 99 6004 2424
New Delhi: +91 2373 8989, +91 99 107 92424
Noida:+91 99 1079 2424
Patna:+91 99 3136 2424
Pune: +91 6602 8585, +91 99 6004 2424
Raipur: +91 98 9327 2424
Surat: +91 98 9827 2424
Trivandrum: +91 98 9547 2424
Vadodara: +91 98 9827 2424
Visakhapatnam: +91 98 4901 2424

Credit Card Related Queries

Ahmedabad: +91 98 9837 7373
Bangalore: +91 2558 9696
Chandigarh: +91 98 7692 7373
Chennai: +91 4341 9696, +91 98 9447 7373
Coimbatore: +91 98 9447 7373
Gurgaon: +91 99 1079 7373
Guwahati: +91 711 2020
Hyderabad: +91 2335 8787, +91 98 4967 7373
Indore: +91 98 9327 7373
Jaipur: +91 99 2803 7373
Jodhpur: +91 99 2803 7373
Kochi:+91 98 9547 7373
Kolkata: +91 2243 8686
Lucknow: +91 99 3509 7373
Ludhiana: +91 98 7692 7373
Mumbai: +91 6680 0001, +91 98 6010 7373
Mysore: +9199 8092 7373
Nagpur: +91 98 6010 7373
Nasik: +91 98 6010 7373
New Delhi: +91 2373 9696, +91 99 1079 7373
Noida:+91 99 1079 7373
Patna:+91 99 3139 7373
Pune: +91 6602 8686, +91 98 6010 7373
Raipur: +91 98 9327 7373
Surat: +91 98 9837 7373
Trivandrum: +91 98 9547 7373
Vadodara: +91 98 9837 7373
Visakhapatnam: +91 98 4967 7373

HSBC Premier Customers

Ahmedabad: +91 98 9837 7315
Bangalore: +91 4118 6515
Chandigarh: +91 98 7693 7315
Chennai: +91 4200 8715
Coimbatore: +91 98 9447 7315
Gurgaon: +9199 1079 7315
Hyderabad: +91 6667 4715
Indore: +91 98 9317 7315
Jaipur: +91 99 2803 7315
Jodhpur: +91 99 2803 7315
Kochi: +91 98 9547 7315
Kolkata: +91 2213 9915
Lucknow: +91 99 3679 7315
Ludhiana: +91 98 7693 7315
Mumbai: +91 6666 8815
Mysore: +91 99 8092 7315
Nagpur: +91 98 9094 7315
New Delhi: +91 4149 0715
Noida: +91 99 1079 7315
Patna:+91 99 3139 7315
Pune:+91 2600 1115
Raipur: +91 98 9317 7315
Trivandrum: +91 98 9547 7315
Vadodara: +91 98 9837 7315
Visakhapatnam: +91 98 4967 7315

Business Banking / SME Trade Customers
Ahmedabad: +91 98 9837 7318, +91 98 9837 7374
Bangalore: +91 4118 6590, +91 4118 6574, +91 99 8092 7374
Chandigarh: +91 98 7693 7318, +91 5008 174
Chennai: +91 4200 8790, +91 4200 8774, +91 98 9447 7374
Coimbatore: +91 98 9447 7318, +91 98 9447 7374
Gurgaon: +91 99 1079 7318
Guwahati: 1800 103 2667 (Toll Free)
Hyderabad: +91 6667 4790, +91 6667 4774, +91 98 4967 7374
Indore: +91 98 9347 7318, +91 98 9347 7374
Jaipur: +91 99 2803 7318
Jodhpur: +91 99 2803 7318
Kochi: +91 98 9547 7318, +91 98 9547 7374
Kolkata: +91 2213 9980, +91 2213 9974
Lucknow: +91 99 3509 7318
Ludhiana: +91 98 7693 7318
Mumbai: +91 6666 8890, +91 6666 8874
Mysore: +91 99 8092 7318, +91 99 8092 7374
Nagpur: +91 98 9004 7318
Nasik: +91 98 9004 7318
New Delhi: +91 4149 0790, +91 4149 0774
Noida: +91 99 1079 7318
Patna: +91 99 3139 7318
Pune: +91 2600 1190, +91 2600 1174
Raipur: +91 98 9347 7318, +91 98 9347 7374
Surat: +91 98 9837 7318
Thiruvananthapuram: +91 98 9547 7318, +91 98 9547 7374
Vadodara: +91 98 9837 7318, +91 98 9837 7374
Visakhapatnam: +91 98 4967 7318

View More Information...

Customer satisfaction rating
1%
Complaints
874
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hongkong & Shanghai Banking Corporation [HSBC] related photos (86)

Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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 deepcom
Hi, I am depositing cheques in time in the drop box defined by HSBC. They also say drop cheque before 4 working days, how ever i am depositing cheque before 5-7 days, still cheques are shouls as late payment (may be they drop bix collection contract is not up to the mark and they need to improve on that.). I have followed woth HSBC call center agents, also writing to "[protected]@hsbc.co.in" mail ID to log my complaints. My complaint was registered with HSBC "Reference Number[protected]" and e-mail subject line was ***4924 (KMM6046279I123L0KM).

I am not getting to any resolution and they are not ready to remove financial charges applied in November month. Now they have statrted to apply financial charges every month. I have requested them to Cancel the card and stop adding financial charges, but they are saying "Financial charges would be applied every month and you as customer have to pay". Today i spoke to "JUDE" in HSBC and he says you have to pay, no other options.

I need help to resolve this matter.

Deepak Kumar
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     Vipra Jain
    Dear Consumer Court,
    This is to post a complaint against HSBC Personal Loan department. I took a loan from them 4 years ago and fulfilled required conditions to avail last EMI waiver to which they are denying now giving me baselss excuses like the required option was not ticked in application form at first place and so on.Who would not tick this option if available and why?If their DSA did not tick the option then DSA should punish DSA not me.
    I request you to assist me getting me the refund of last EMI as they have debited the same from my bank account through ECS already. I need this money urgently so please help me.
    Yours truly,
    Vipra Jain
    [protected]
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      HSBC Credit Card — HSBC credit card not delivered but after two years they calim to pay minimum due

       raj
      his should be a lesson for every one who is trying to get a HSBC credit card.

      I applied for a HSBC credit card...
      Complaint category Credit Cards

      HSBC Credit Cards — Wrong billing & late payment charges on wrong bills

       rkpraveenkumar
      I have been using the HSBC credit card since 2005.....HSBC has offered me the credit card with no annual fees....
      Complaint comments  Comments  (19)Complaint category Credit Cards

       Vikram M
      This is with reference to calls made to me for credit card collection by HSBC Credit card recovery team.

      Mr.Bikesh Singh (Delhi HSBC recovery) called me and asked me to pay Rs.7000 towards my credit card dues.

      When I asked for a break-up of the amount, he refused saying he himself didn’t have the details.
      He became rude to me and started shouting at me abusing me to pay the money.

      This kind of rude behavior with customers is unacceptable, especially when the customer is ready to pay the amount provided he gets the details.
      I seriously condemn this behavior and request you to take action against such miscreants.
      https://www.consumercomplaints.in/hongkong-shanghai-banking-corporation-hsbc-b10...



      It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.

      Cancelled TATA-AIG Policy No-OOHC[protected].

      Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.

      But unfortunately you have charged the total policy amount + the cancelled amount as follows:

      In statement (12 Sept to 11 Oct 09)

      1 October[protected] Rs 317.25

      In statement (12 Oct to 11 Nov 09)

      [protected]-- Rs 3489.75

      Actual Expenses made by me:

      17 Oct 09 Kopal Comp[protected]Rs 1000/-
      20 Oct, Old Tata-aig policy[protected]Rs 358/-
      31 Oct 09 Amber[protected]Rs 2294/-
      2 Nov Amber[protected]----Rs 469/-

      Total Amount------Rs 4121/-

      If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.

      But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.

      As a result of your wrong entries, you billed me Rs 7702.79---- (Rs 4220/- (the valid Amt) + Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))

      This is shows their lack of concern for the customer & ways of exploiting the poor customers.

      Despite I called repeatedly you people & Tata-Aig no body is sorting out the problem.

      Complaint Reference No (HSBC[protected]

      Complaint Reference No (TATA-AIG[protected].


      So I request you kindly sort out the issue & reverse the wrong entries if you really believe in Fair & honesty in business.


      My Name- Simadri Kumar Sahoo
      HSBC CARD No- [protected]
      Mobile No-[protected]


      Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, you people have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.


      In nutshell you have charged me ( Rs 317.25 + Rs 99/- + Rs 3489.75 ) for the cancelled Tata-Aig policy –OOHC[protected].



      Request to kindly go through my Credit Card statements & look into the matter as it is pending for the last 2 months.


      Regards
      Simadri Kumar Sahoo
      [protected]
      https://www.consumercomplaints.in/hongkong-shanghai-banking-corporation-hsbc-b10...



      It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.

      Cancelled TATA-AIG Policy No-OOHC[protected].

      Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.

      But unfortunately they have charged the total policy amount + the cancelled amount as follows:

      In statement (12 Sept to 11 Oct 09)

      1 October[protected] Rs 317.25

      In statement (12 Oct to 11 Nov 09)

      [protected]-- Rs 3489.75

      Actual Expenses made by me:

      17 Oct 09 Kopal Comp[protected]Rs 1000/-
      20 Oct, Old Tata-aig policy[protected]Rs 358/-
      31 Oct 09 Amber[protected]Rs 2294/-
      2 Nov Amber[protected]----Rs 469/-

      Total Amount------Rs 4121/-

      If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.

      But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.

      As a result of their wrong entries, you billed me Rs 7702.79---- (Rs 4220/- (the valid Amt) + Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))

      This is shows their lack of concern for the customer & ways of exploiting the poor customers.

      Despite I called repeatedly HSBC & Tata-Aig no body is sorting out the problem.

      Complaint Reference No (HSBC[protected]

      Complaint Reference No (TATA-AIG[protected].


      So I request you kindly sort out the issue & direct them to reverse the wrong entries if they really believe in Fair & honesty in business.


      My Name- Simadri Kumar Sahoo
      HSBC CARD No- [protected]
      Mobile No-[protected]


      Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, HSBC have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.


      In nutshell they have charged me ( Rs 317.25 + Rs 99/- + Rs 3489.75 ) for the cancelled Tata-Aig policy –OOHC[protected].



      Request to kindly help me to sort out the issue as the matter is pending for the last 2 months.


      Regards
      Simadri Kumar Sahoo
      [protected]

      HSBC — wrong recovery of credit card

      sir
      i have no cradit card but bank says i can issue a add-on card no [protected]
      and recovery agents haras on phone also i can apply a bussiness loan in hdb finencial than give me a control number no[protected], hdb bank says i can't provid the loan because you have difault in cradit card
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        HSBC Bank Credit Card — ANNUAL FEES CHARGED

         MOHD TARIK
        HSBC Credit Cards
        Posted:[protected] by MOHD TARIK Send email


        ANNUAL FEE
        Hallo,...
        Complaint comments  Comments  (17)Complaint category Credit Cards

         Ashish Bhargava
        Hello,

        I had been using HSBC credit card since 2006 and wasn't satisfied with it even then.
        Later in August 2007, I had dropped in a cheque for Rs. 7000/- on 2nd Aug 07, Chq no:67050 - UTI (Axis) Bank as credit card payment. Few days later I got a letter saying that my cheque has been rejected and I should issue a new cheque. when i checked my bank account, i saw that on 4th August '07 the amount(Rs 7000) has been debited. I called up customer service and they asked me to wait for next month's statement. When I got my statement for August in September '07, it showed that the cheque has been rejected from HSBC and payment returned. But I haven't received this amount back in my bank account till now.

        I had faxed statements and letters to their Regional Chennai office but in vain. I emailed them several times mentioning the disaster, sent them all the required proofs but they kept giving me weird reasons and kept adding interest every month. I emailed their nodal office also but the case is still pending. They had issued me a new card it seems which i never received. The old card account shows closed and so does the new one but it has an outstanding amount which they are asking me to pay. I have cleared all the other pending dues except for the disputed amount and the interest charged for it.

        I have been trying to resolve this issue for the past two years but HSBC is horrible and i would never like to be associated with them again.

        HSBC Credit Cards — Blocking of Salary/Savings Account

        This is to report an illegal blocking of my savings/salary bank account by the HSBC Credit Card department.Inspite of me agreeing to pay and requesting for bill statement and credit report, my savings bank account has been blocked without my approval.They have also not responded to any of my mails, despite several reminders.I have been subjected to mental harrasment and no information from the HSBC Credit Card collections department.

        I have already reported the crime to Kolkata Police.Kindly suggest the future course of action as I am the sole eraning member of the family.I have financial commitments towards my son's education and mother-inlaws treatment and I need my salary every month.
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           SANDEEP SHAH
          Dear Sir,
          In the year 2004, HSBC officials approached me to avails their Home Loan at a very attractive rate of 7% p.a. and promised us of their full co-operation and support in keeping the future interest rates as per the RBI guide lines and in lines of leading Public sector banks. As the time passed by, due to market trends they their interest rates in an unjustified way up to 13 to 14% much higher than other banks and the most unfortunate part is that till to-day they have not reduced the rates in accordance with RBI guide lines and other PSU banks and when we approached them, they threatened to close down the account and they have advised us to continue paying whaterver their demand is and have also warned of action from their side if any complaint is registered with authorities like yourselves. Today, their interest rate is about 4 to 5% over and above some of the leading PSU banks. And nobody from their side is willing to listen to our helpness and grievances. It is a shame that in India foreign banks like HSBC is exploiting general public and helpless consumers.
          Sandeep,

          Can you pls email me? I want to understand this since I am planning to opt for HSBC Home loan.

          Home Loan from HSBC — Interest on HOme Loan

          Dear Sir, following letter sent to HSBC on 24th. No reply. They confirmed by phone that my EMI is Rs.11,744/-. Now their letter days that EMI is Rs.12,262/-. HSBC is really punishing me because I am their customer. I seek the help of consumer forum.

          [protected]

          Attn : Mr. Subhojit / Ms. Nisha,
          >
          > Please refer the telephone call of Mr. Subhojit on 20-1-11 at 1:40 Noon
          > further received call from Ms. Nisha on 21-1-11 at 11:55 am.
          >
          > Ms. Nisha confirmed me on phone that my home loan interest rate
          > is 10.75% which is applicable from[protected].
          > The EMI is : Rs.11,744/-.
          >
          > Also she confirmed that she will send the statement and the letter as per
          > my request.
          >
          > Received the following just now by courier:
          > (1) Letter Ref. No. CRU-CCU[protected] dtd[protected].
          > The letter days my home loan interest rate is 10.75% and which is applicable from
          > 15th Dec., 2010. Happy to inform you that the EMI amount is not mentioned.
          > Since I am not a Bank Personnel, it is difficult for me to calculate the EMI
          > of my home loan based on 10.75% floating rate. Hope you will send me
          > a letter which is with my EMI amount.
          >
          > (2) Statement Ref. CRU-CCU[protected] dtd[protected] is attached.
          > Ms. Nisha conformed by phone on 21st January that my EMI will be Rs.11,744/-
          > But the statement signed by Ms. Neha Mayekar says my EMI will be Rs.12,262/-
          > from February, 2011.
          > Within 24 Hrs. there is an increase of Rs.518/-?????
          >
          > If each and every call of your staff and each and every letter issued by HSBC is
          > contradicting, what should I do??? Since I am a very normal Indian Citizen,
          > and international Bank is cheating the bluffing an Indian Citizen is not at
          > welcome. I think at least RBI will help me for this issue. For the last 2 months
          > I am approaching HSBC for this same problem.
          >
          > thanks and best regards,
          > Seli Mathan
          >
          Mobile :[protected]
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            HSBC — PF withdrawal

             Pawan Kumar
            My name is Pawan Kumar. I had applied for PF withdrawal bearning PF account number - AP/HYD/37897/26532 @ Bangalore. I have...
            Complaint category Government Organizations

             Somdutta Vikas
            To whom it may concern

            I have taken a loan from HSBC (personal loan) in the year 2007. The EMIs were getting deducted properly until Feb 09. Suddenly, due to incorrect submission of information to my other back the EMI was not getting deducted though I have sufficient balance in my account. I have tried talking to the Customer service department but no use. Now because of their fault my CIBIL history is completely gone. I need to know how can I file a complaint and claim compensation for all the harrasment I had to go through.

            Please help.

            Thanks,
            Somdutta Vikas

            HSBC personal Loan — silver coin not received

            i request you to kindly arrange to issue silver coin for the personal loan availed from HSBC Bank and my silver coin redemption serial number is PS3496.
            MY EMAIL IS [protected]@YAHOO.COM
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               Goutham Lakamsani
              Myself Goutham Lakamsani, I used to have an HSBC credit card under the offer of Zero Annual feel and got expired during 2008.

              After the card had expired in 2008, I had not opted for any renewal and not placed any such requests. I had also re-located to abroad and recently come back. Now I found from a CIEBIL report that I had an due on credit card, so I called up your customer care and found from them that the card is auto renewed and new card is generated and for the new card an annual payment is charged, by today along with the late fee charges it came up to 5000 Rs.

              I had not received this card now and till date I am not aware that a card on my name is in active stage. All the dues are due to the annual fees and there is no usage on the card till now.

              I had not placed any request for auto renewal and bank had not asked me for any such thing, on the above of that my card is under Zero Annual fee offer…so though the card got auto renewed no annual fee should be charged on my card.

              The Bank charged me without taking my approval and renewed the card without even informing me, I request the bank to remove all of my dues and cancel the card immediately, but they denied it and asked me to pay all the dues immediatly to cancel the card.

              Request you to kindly lookinto this and help me to cancel that card and get an No-Dues Certificate
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                 bhartimaan
                Hi

                I hold a credit card with HSBC Bank since last few years. 3 years back HSBC card stopped sending me paper statement. I made several calls to HSBC bank for continuity of paper statements. Every time they promised to send the statements as a regular basis but would only send me statements of last months. This led to delay in certain payments and they started levying late payment charges to me, arguing that they dispatch the statements to my email regularly. However, I don'y access email statements given the complexity of accessing them using some kind of complicated password.

                Since last 6 months they have been levying latepayment charges to my credit card. I always make payments for the amount I have expensed minus the late payment charges and the surcharges and interest they have been building on unpaid late payment fee.

                I request you to please resolve this issue. I don't wish to cancel the card, but if HSBC bank fails to provide me with due services, I will have to do that.
                Dear Sir
                This is to bring to your kind notice that the promoters engaged by your bank at Spencer, Inorbit Mall are adopting malacious methodology to trap the customer coming to SPENCER and isuueing credit card making fool of them. On 10th Dec I was also victimised by one of your promoter apponted by you. When I realised that something is wrong as I have given all my documents which is not required for issuing a spencer card. Than I contacted immediately to the person concerned mr. Tantu Mandal whose mobile no is [protected]. He appologiged for the same and promised me to return the document the next day. To your surprise till now on 15.1.2010 at 1.30PM, I have not received anything. Whether due this cheap attitude of some promoters to get some commission from the bank are damaging of two reuted organisation HSBC and SPENCER. May I request you kindly take action against these people and to stop this cheap business. Please reply me at the earliest.
                Sincerely
                Dr.N.P. Sahu
                i m hsbc customer since last few years holding a gold credit card. in last months bill i have been charged 2k rs for anuual fees which i never been charged earlier after this 4 times service tax been charged i dont know why but its there in the statement when i call hsbc ph.lines than i didnt got any satisfieng reply from hsbc representative bcos he also did not have sufficient knowledge abt the same its shame on such a big bank which have millions of customer but have a very poor staff when i ask for clarification than hsbc representative said that he will make a reversal of the said amount which is 2000 rs as well as service tax also.
                i want hsbc to take an action on above query make all the reversal of amount latest by tomorrow or i will be happy to discontinue services with hsbc bank.inst the hsbc bank.
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                   Rahul Sirolia
                  Registered Office HSBC Holdings Plc
                  8, Canada Square.London E14 5HQ.
                  United Kingdom.


                  Dear beneficiary: Rahul Sirolia ,

                  Greetings to you from the desk of the HSBC Holding Plc. This is to acknowlegde the receipt of your mail in this office.

                  You are to contact us by return email upon receipt of this communication in order for us to verify your bank receiving information and more importantly to have you fill in funds FORM documentation which is attached.

                  Upon the receipt of your response, a copy of your account details would be sent to our database to input your details in our central system that will authorize and enhance the transfer of your fund immediately we have confirmed the receipt of your e-mail.

                  NOTE: You should print the FORM out and fill properly so as to commence with the transfer of your funds.
                  And also: if you can't print the HSBC Bank Form out, you are to write/fill in the form manually in written order and send it to this office via E-mail. Will have made all the necessary arrangement which after you must have provided your Bank Detaiks to this office, documents has been obtained for the transfer to commence as soon as possible you provide your Bank Details.

                  Shown below is the requirement needed from you which a scanned copy has been attached alongside this mail.

                  Name Of Beneficairy:
                  Residential Address:
                  Telephone/Fax No.:
                  Bank Address:
                  Bank Name:
                  Bank Account:
                  Iban Code:
                  Swift Code:
                  Routing No.:

                  We hereby wish to inform you as well that the security of your funds is of our top priority, The Management and Board of HSBC BANK,LONDON have come to conclusion based on the integrity of your funds and proper documentation on the release order to ascertain an effective transfer.

                  Upon the receipt of the required information, we will transfer your funds and a copy of the Wire Report will be sent to you for confirmation of the validity date.

                  The bank FORM is attached below, Please, a copy of any of your identity such as,passport need to be attach to us via e-mail. Mind you, your bank is not making any signatory on the form.

                  All you need to do is to fill the form and return to us.

                  We await your immediate response, as we assure you of our professional assistance.

                  Yours Faithfully,
                  Mrs. Joan Cole
                  +[protected]
                  Executive Manager
                  HSBC BANK,UK


                  FILL AND RETURN THE HSBC BANK FORM‏ FOR TRANSFER PROCESSES‏‏
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                     bishnu kumar jha
                    DEAR SIR
                    I PAID ALL OUTSTANDING AFTER CONFIRMED FROM HSBC CALL CENTER. HSBC PAID TO TATA AIG FR MY A/C WITHOUT MY CONSENT. I COMPLAINT TO CALL CENTER ON
                    DATED 1-2-2007 ABOUT THE SAME. CALL CENTER WAS AGREED WITH ME AND FINAL AMOUNT DECITED RS. 21184 THAT I PAID AS 21DEC 2006 RS. 16000/ + RS 5184 ON 9 JAN 2007
                    TOTAL RS. 21184 I HAD PAID. NOW, I HAVE NO ANY NP OF HSBC SIR. STILL THEY ARE TALKING & CALLING AGAIN & AGAIN WITH WRONG WAY. THEY ALSO THRETENING ME THAT HE GIVE MY NAME IN CBC FOR BAD CREADIT. PL STUDY MY CASE & JUSTIFY. I AM SENDING HIS REPLY BELOW-
                    SIR PL. JUSTIFY
                    THANKING YOU

                    YOURS FAITHFULLY
                    VISHNU JHA
                    [protected]

                    TO
                    HSBC
                    Dear Sir
                    Before this I have informed you many times regarding my c card no. [protected] with ref. statement period 17 dec 2006 to 16 jan 2007.

                    Opening balance Rs.18,997.[protected]--Agreed
                    Purchased Real Time Rs. 2014.[protected]Agreed
                    Ramas sweetRs. 173.[protected]Agreed
                    [protected][protected][protected]-
                    Total Out standing = 21184.10

                    Payment Rs. 16,000.00 dt 21 dec
                    Payment Rs. 5,184.00 dt 9 jan
                    [protected][protected][protected]-
                    Total Paid Rs. 21184.00 [ No balance

                    Tata AIG Rs. 701.[protected]Not agreed
                    [I got a call from TATA AIG but I never agreed. I was not interested. This is unwanted & you are forcely added in my statement.

                    I cantacted on 1-7-2007 to your call center & complaint against this, she accepted this fault. Finally HSBC representative accept when he accept that I alredy paid as Rs. (18997.10 + 173+2014 = 21184) that you can also see in that statement. That time call center took my request to stop my credit card for ever.

                    Now, I hope You satisfied. Now, you r request pl. don't call me again.
                    I any call I got from your side I will send this mail to CNBS awaz & consumer cell.

                    Thanks

                    - bishnu jha
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                       Kuntak RoyChoudhury
                      I am holding a HSBC saving account number[protected] where the bank has debited Rs.900 for non-maintainance of minimum balance of Rs.1,00,000. My account is a smart money account and as per the agreement with bank there is no need to maintain any balance. I have already lodged a complaince with the bank 2 months ago and whenever I call up the bank, I am told that the charges will be reversed within next 48 hours but nothing is happening. These banks are all cheater and poor consumers are left with no choice but to get exploited.


                      Wrong Charges Debited by Bank
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                         UDAYAN DASGUPTA
                        I was holding a HSBC credit card,which was issued/forced against my wishes at Bangalore in 2005.It was not used even for a single transaction. Then I relocated to JAMNAGAR & then back to Kolkata in 2007.During this period there was absolutely no contact with HSBC.After the card expired in '08,Freak calls started coming from Bangalore & subsequently Delhi to my old Kolkata Landline, originally declared in my permanent address.The caller/s never identified themselves but everytime they demanded a major sum as "finance charge.". There were even suggestions of negotiated settlement, which triggered my suspicion that some FRAUDSTERS within the bank are targetting sparingly used/ lapsed cardholders.This was promptly informed to HSBC customer care by mail,with some numbers identified in CLI.
                        After this mail, some customer care officer called me and asked me why I cancelled the card. I explained the issue in detail and he flatly refused to accept my charge & advised me to settle the issue. However the calls stopped for more than a year.
                        Now, I am out of the country for some time & will continue to be here for some time.My wife, an aged ailing lady,has again started getting threat calls in our same old landline from some telephone numbers in Delhi stating that I owe HSBC more than Rs 20,000, which if not settled immediately,she is goping to face dire consequences.As of today(24/11/09),she has received at least 6 calls in abusive language, and insisting her for my o/seas phone no., failing which they are going to raid our house with Debt collectors.My wife has totally broken down & needs medical attention. I would like to know who can help an aged ailing lady, being mentally tortured & harassed over phone from a leading global bank like HSBC


                        THREATS OF FALSE DUES OF LONG LAPSED CREDIT CARD
                        Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

                        At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

                        I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

                        Please go to this site. This is an interview that I did concerning HSBC.

                        http://www.youtube.com/watch?v...


                        If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
                        They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

                        http://timesofindia.indiatimes...

                        http://www.indiaconsumerforum...

                        http://www.consumercomplaints...


                        /?search=HSBC+Bank

                        Now ask yourself is this the Bank for you in India.

                        So if you would like to contact me and send me your phone number I will call you personally.

                        Kind regards
                        Michael

                        Mobile: 0044 [protected]
                        E-mail: [protected]@aol.com
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                          HSBC Credit Card — Charges on undelivered credit card.

                           GURDEEP KAUR
                          CHARGES ON UNDELIVERED CREDIT CARD
                          HSBC neither delivered me the credit card nor I have used their credit card at any...
                          Complaint comments  Comments  (1)

                           MR. AMITA SHAH
                          i took a H.S.B.C bank personal loan for four years and which i m paying regularly and after completing two year i wanted to prepay the total principal left but got shock of my life when bank informed me that i have to pay 4%+ S.T of the total principal amount left with other charges. as i was not informed by anybody at the time of giving the loan that they will charge for prepayment also.
                          i have pay the full fill payment of my personal loan, for your ready reference please find attach herewith payment proof.

                          HDFC Car Loan — 5% prepayment charges of total amt.

                          i took a h.d.f.c bank car loan for my scorpio car for five years and which i m paying regularly and after completing one year i wanted to prepay the total principal left but got shock of my life when bank informed me that i have to pay 5% of the total principal amount left with other charges. as i was not informed by anybody at the time of giving the loan that they will charge for prepayment also.
                          Private banks have occupied the space of old proverbial mahajans/baniyas (I am one too though only by caste :) ), whereby they do anything possible to fleece the customer and increase their ROI. Prepayment penalty is one such thing.

                          There shall never be a mention of Prepayment charge/ penalty even once at the time of giving a loan. However, most car loans are typically closed at end of 2-3 years in today's enviroment as people change their cars more frequently now. At this time you realise that there was a blank in your loan agreement talking about prepayment charge/ penalty which they did not show you but it got filled sometime after you got the loan and they put this prepayment charge/ penalty as 4-5% (5% nowadays with private banks).

                          I myself worked with a private Bank at the time of taking my car loan and upon asking, I was told that prepayment charge/ penalty was zero for bank employees. However, I did not figure out what'd happen if I left the services of the bank and to my utter surprise, when I went for prepayment I was charged 4% as at that point I was not an employee of that Bank anymore.

                          As such banks are right in charging a prepayment charge/ penalty to take care of fluctutations in liquidity but very often this factor is accounted for in the pricing of the loan itself. A prepayment charge/ penalty is just additional income and given private banks' hold on the market they were able to charge this. Besides, it started with a 2% amount years ago and some smart managers were able to convince top management to hike it to a level where they'd loose brand equity of the bank for short term ROI increase and career appreciations.

                          Today, when SBI is all out to gain market share by offering low rates, these private banks would soon be seen rolling back prices as well as prepayment charge/ penalty to make themselves look more attractive than SBI. However, by that time, millions of customers wouod have been duped by this charge.

                          I plan to take this issue to banking ombudsmen one day and would look for support from people like you. I am putting this also on my blog InvestingMoneyDOTblogspotDOTcom . Do visit and add your remarks too

                          And yes, this forum "consumercomplaints" seems to be a good idea. Would like to see it gaining strenth in protecting consumers from getting fleeced like this. Till such time : "Let the Buyer Beware" :)

                          Besides, I advise you to start negotiating with multiple banks for your loan in order to get rid of this clause plus favourable rates as well. Good Luck
                          i want to clear the personal loan please send the out standing details of my personal loan account as early as possible.i went to your hyderabad (somajiguda) branch somany times but they are not respond properly.So i request you to send the total outstanding statement for prepay.
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                             Pradeep Rajeswar Bhatt
                            Hello,

                            I have closed my credit card with HSBC in 2005

                            I cut the card in 4 pieces, dropped it in box in Annanagar, Chennai after which I called the call center and informed.
                            I had nil balance at that time.

                            Suddenly couple of months back I got a call that I am due for some amount. I left it without bothering.
                            Last week I got a call from Recovery department of HSBC on this same topic
                            I requested them to check and call back.

                            This Wednesday (18th) those folks again called back. They informed me that legal action is pending if I don't pay the amount.

                            AFter talking for 1 hour I came to know that they charged for anual fees and it kept on increasing.
                            It seems I should have followed with the bank to get no dues letter
                            this letter is the final settlement without which the terms with bank is not closed.
                            This I was totally ignorant.

                            since they threatened for legal action I paid Rs 4800/- on Wednesday night itself through their FE as I do not want to go in legal ways.

                            How far this is correct ?
                            The fact is I *do not * have the card, but still they charged me a whomping Rs 4800/-.

                            I talked to couple of folks in their department and all were saying only legal action will be severe,

                            This is highly incorrect and injustice done to me.

                            Please look into this matter and I would like HSBC to return my hard earned Rs 4800/-.

                            Note: I will disclose the credit card number once someone call from this department.

                            thanks
                            Pradeep
                            Hi,

                            I am being regularly harassed by phone calls from the HSBC Collections asking me to pay charges for a card that has been long cancelled and all dues have been settled.

                            I had last closed my card and paid all settlement dues. i had also updated the collections depatment about the same and they had updated their system with details.

                            However, they seem to have not closed the transaction properly at their end and are now harassing me with calls from the recovery department asking me to pay charges of Rs. 12000 as interest for non payment of dues.
                            After my closure of the card, i have not received any statements from them and now suddenly they are asking me to pay a whopping 12000. they seem to be cheats and full of fraud.
                            they are not at all customer friendly. i have been traumatised so much by these calls and dont know how to manage this.

                            everytime i am being asked to call a different number to settle issues, and unfortunately they are never settled.

                            I would like someone to take this matter up seriously as i have been really harassed and traumatised by these calls from Delhi.

                            I seek help desperately.

                            Thanks,
                            Bersad
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                               Farooque Shahab
                              Bank - HSBC
                              CC NO - [protected]
                              Other details in relation with Cibil Report-
                              Opened* : 17.09.2004 *High Credit* : 12151 *Status* : Written Off *Last
                              Payment*: 13.12.2004 *Closed :* 08.09.2005 *Type:* Credit Card *Reported
                              :* 30.09.2009
                              Details: My card has been closed and subsequently I have to pay the amount as they have put me in defaulter list. I have been confirmed by HSBC that my name has been removed from the defaulter list. Still they have reported the same in CIBIL. Which I consider a clear case of mental harassment and misuse of tool. Due to this I have gone through quite a big financial impact as well.

                              I have applied for home loan transfer with SBI and has been told that "written off" does not go well with bank and thus it must be removed from there.
                              Looking past history and wrong commitments from the HSBC bank, I found consumer forum to be best place to take the cause.
                              I would also like to claim my financial loss with bank and removal of my name from CIBIL immediately as status "closed".

                              Please find the details of one set of correspondence with HSBC.

                              [protected][protected][protected][protected][protected][protected]
                              Farooque Shahab <[protected]@gmail.com>
                              Your credit card transaction list
                              16 messages
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Tue, Oct 10, 2006 at 11:34 AM
                              To: [protected]@gmail.com
                              Dear Mr. Farooque
                              Please find attached your credit card transaction list from the day one till Jun'06.
                              Please call me on [protected] for further clarification and closure of the card.
                              Thanks & Regards..........
                              Girish.K
                              *******************************************************************
                              This e-mail is confidential. It may also be legally privileged.
                              If you are not the addressee you may not copy, forward, disclose
                              or use any part of it. If you have received this message in error,
                              please delete it and all copies from your system and notify the
                              sender immediately by return e-mail.
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                              secure, error or virus-free. The sender does not accept liability
                              for any errors or omissions.
                              *******************************************************************
                              "SAVE PAPER - THINK BEFORE YOU PRINT!"
                              FAROOQUE.xls
                              18K
                              Farooque Shahab <[protected]@gmail.com> Thu, Oct 12, 2006 at 9:22 PM
                              To: "girish.[protected]@hsbc.co.in" <girish.[protected]@hsbc.co.in>
                              Dear Mr.Girish,
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                              ) *)" )+))""+,"
                              I have gone through the document sent by you. I understand that the transaction made by Eureka Forbes has been
                              wrongly paid.I would like to dispute this transaction and would like have detailed investigation.
                              In the meantime I will also like to get my name immediately removed from the defaulter list and have the confirmation
                              for the same from your end.
                              However hereby I confirm that I am ready to pay the money if fault founds to be my part.
                              Please confirm the same.
                              Best Regards,
                              Farooque Shahab
                              [protected]
                              [Quoted text hidden]
                              --
                              Farooque Shahab
                              SAP MM-WM Consultant
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in>
                              Fri, Oct 13, 2006 at 9:33
                              AM
                              To: Farooque Shahab <[protected]@gmail.com>
                              Dear Mr. Farooque
                              As per the discussion we had in our previous telicon, you had told me that the Eureka Forbes transaction had held in
                              the month of Nov. You had also told me that the transaction had held after the card was closed, which cannot
                              happen. The Eureka Forbes transaction has held in the month of April'05, wherein your card was closed in the month
                              of September'05. There cannot be any dispute at all.
                              With regards to your name to be removed from the MCNF this cannot be done until the entire outstanding is paid on
                              your credit card.
                              Thanks & Regards...........
                              Girish
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:22 PM
                              Mail Size: 12708
                              To Girish KESHAVAMURTHY/CCR BGE/HBAP/[protected]@HSBC
                              cc
                              Subject Re: Your credit card transaction list
                              Our Ref
                              Your Ref
                              [Quoted text hidden]
                              [Quoted text hidden]
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                               *)" )+))""+,"
                              [Quoted text hidden]
                              ******************************************************************
                              This message originated from the Internet. Its originator may or
                              may not be who they claim to be and the information contained in
                              the message and any attachments may or may not be accurate.
                              ******************************************************************
                              *******************************************************************
                              This e-mail is confidential. It may also be legally privileged.
                              If you are not the addressee you may not copy, forward, disclose
                              or use any part of it. If you have received this message in error,
                              please delete it and all copies from your system and notify the
                              sender immediately by return e-mail.
                              Internet communications cannot be guaranteed to be timely,
                              secure, error or virus-free. The sender does not accept liability
                              for any errors or omissions.
                              *******************************************************************
                              "SAVE PAPER - THINK BEFORE YOU PRINT!"
                              Farooque Shahab <[protected]@gmail.com> Fri, Oct 13, 2006 at 10:33 AM
                              To: "girish.[protected]@hsbc.co.in" <girish.[protected]@hsbc.co.in>
                              Dear Mr.Girish
                              I understand under the perview of any fradulent transaction VISA takes care off and do enquire with the vendor also.
                              The card was blocked or not, is a seperate issue but getting cheated by vendor is also an important issue while
                              using a credit card. I would like to take it up further.
                              However still if you feel that I do not deserve to complain further and take up the issue to authorities responsible of
                              making me victim, I will pay the transaction amount (not the fine and interest) for now and would like to be removed
                              from MCNF.
                              If HSBC fails to address my concern I will take up the issue to appropriate authority to prove my innocence in this
                              case.
                              I am sure HSBC is an esteemed bank and carries good reputation in business world will not use MSNF as a tool to
                              harrass his customers.
                              Would like to hear from you and your suggestions and guidelines.
                              Best Regards,
                              Farooque Shahab
                              [Quoted text hidden]
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Fri, Oct 13, 2006 at 12:45 PM
                              To: Farooque Shahab <[protected]@gmail.com>
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                              , *)" )+))""+,"
                              Dear Farooque
                              You have to pay the complete the outstanding, if your name has has to be removed from the MCNF. As you said,
                              we are not trying to harass you in the name of MCNF.
                              Regards.........
                              Girish
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:33 AM
                              Mail Size: 25041
                              [Quoted text hidden]
                              [Quoted text hidden]
                              [Quoted text hidden]
                              [Quoted text hidden]
                              [Quoted text hidden]
                              [Quoted text hidden]
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                              ************************************************************
                              The Hongkong and Shanghai Banking Corporation Limited,
                              India Area Management Office,
                              52-60 Mahatma Gandhi Road, Fort, Mumbai-400001, India
                              Incorporated in the Hong Kong SAR with limited liability
                              ************************************************************
                              *******************************************************************
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                               *)" )+))""+,"
                              This e-mail is confidential. It may also be legally privileged.
                              If you are not the addressee you may not copy, forward, disclose
                              or use any part of it. If you have received this message in error,
                              please delete it and all copies from your system and notify the
                              sender immediately by return e-mail.
                              Internet communications cannot be guaranteed to be timely,
                              secure, error or virus-free. The sender does not accept liability
                              for any errors or omissions.
                              *******************************************************************
                              "SAVE PAPER - THINK BEFORE YOU PRINT!"
                              Farooque Shahab <[protected]@gmail.com> Fri, Oct 13, 2006 at 2:49 PM
                              To: "girish.[protected]@hsbc.co.in" <girish.[protected]@hsbc.co.in>
                              Dear Mr.Girish,
                              As you made it clear that niether you are interested to investigate the issue further and nor interested to give any
                              consideration of the fine though I still reiterate that I am a victim of wrongful, I am here bound to comply with your
                              guideline to pay money otherwise my name will not be removed from MCNF (as stated in your mail below).
                              Therefor I am ready to pay the money (as I have been left with no option for further discussion on the issue with
                              you) , please clarify the following..
                              1. Mode and Amount of payment
                              2. Time to get the confirmation of removal of my name from MCNF.
                              Preferably I would like to pay by a method which can be materialised fastest.
                              Thanks & Regards,
                              [Quoted text hidden]
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Fri, Oct 13, 2006 at 4:00 PM
                              To: Farooque Shahab <[protected]@gmail.com>
                              Dear Mr. Farooque
                              First I would like to know where are you to collect the payment.
                              You will have to make INR 15711.00. I will take 4 working days to remove the name from the MCNF.
                              Please let me know where should I get the payment pickedup.
                              Please call me on [protected] we shall discuss in clarity.
                              Thanks & Regards........
                              Girish.
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                               *)" )+))""+,"
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:49 PM
                              Mail Size: 37846
                              To Girish KESHAVAMURTHY/CCR BGE/HBAP/[protected]@HSBC
                              cc
                              Subject Re: Your credit card transaction list
                              Our Ref
                              Your Ref
                              Dear Mr.Girish,
                              [Quoted text hidden]
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Mon, Oct 16, 2006 at 2:07 PM
                              To: Farooque Shahab <[protected]@gmail.com>
                              Mr. Farooque
                              Did not hear from you regarding the payment.
                              Please revert immediately.
                              Regards..........
                              Girish
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:49 PM
                              Mail Size: 37897
                              To Girish KESHAVAMURTHY/CCR BGE/HBAP/[protected]@HSBC
                              cc
                              Subject Re: Your credit card transaction list
                              Our Ref
                              Your Ref
                              Dear Mr.Girish,
                              [Quoted text hidden]
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                              - *)" )+))""+,"
                              Farooque Shahab <[protected]@gmail.com> Mon, Oct 16, 2006 at 3:33 PM
                              To: "girish.[protected]@hsbc.co.in" <girish.[protected]@hsbc.co.in>
                              Dear Mr.Girish,
                              Right now I am travelling and will be in Mumbai on 30th Oct 2006. Could you send your person on 31st October
                              2006/1st Nov 2006 at following address:
                              Radhakrishna House,
                              Majiwade Village Road
                              Thane (West)-400601
                              Regards,
                              Farooque Shahab
                              [Quoted text hidden]
                              Farooque Shahab <[protected]@gmail.com> Thu, Nov 2, 2006 at 11:11 AM
                              To: girish.[protected]@hsbc.co.in
                              Dear Mr. Girish,
                              I am back from travel. Could you send somebody to collect the money
                              from me in order to settle the issue for now.
                              I will require the confirmation of reciept and confirmation for
                              getting delisted from the defaulter's list on satyam mesh.
                              My office address is
                              Radhakrishna House,
                              Majiwade Village Road,
                              Thane(West)
                              I am available at office from 10 to 8 PM on all working days.
                              Best Regards
                              Farooque Shahab
                              On 10/10/06, girish.[protected]@hsbc.co.in
                              <girish.[protected]@hsbc.co.in> wrote:
                              [Quoted text hidden]
                              [Quoted text hidden]
                              Farooque Shahab <[protected]@gmail.com> Fri, Nov 3, 2006 at 7:28 PM
                              To: girish.[protected]@hsbc.co.in
                              Dear Mr.Girish,
                              I have done the payment today for an amount of Rs.15711/- as asked.
                              Needs to get the confirmation from your end.
                              Best Regards,
                              Farooque
                              On 10/10/06, girish.[protected]@hsbc.co.in
                              <girish.[protected]@hsbc.co.in> wrote:
                              [Quoted text hidden]
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                              . *)" )+))""+,"
                              [Quoted text hidden]
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Sat, Nov 4, 2006 at 11:49 AM
                              To: Farooque Shahab <[protected]@gmail.com>
                              Dear Mr. Farooque
                              Recieved payment Will be sending you the Letter via Mail & Hard coppy.
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:28 PM
                              Mail Size: 4977
                              To Girish KESHAVAMURTHY/CCR BGE/HBAP/[protected]@HSBC
                              cc
                              Subject Re: Your credit card transaction list
                              Our Ref
                              Your Ref
                              [Quoted text hidden]
                              [protected][protected]-
                              ******************************************************************
                              This message originated from the Internet. Its originator may or
                              may not be who they claim to be and the information contained in
                              the message and any attachments may or may not be accurate.
                              ******************************************************************
                              *******************************************************************
                              This e-mail is confidential. It may also be legally privileged.
                              If you are not the addressee you may not copy, forward, disclose
                              or use any part of it. If you have received this message in error,
                              please delete it and all copies from your system and notify the
                              sender immediately by return e-mail.
                              Internet communications cannot be guaranteed to be timely,
                              secure, error or virus-free. The sender does not accept liability
                              for any errors or omissions.
                              *******************************************************************
                              
                              
                                     
                               
                                !"
                               #
                              $%&'(
                              / *)" )+))""+,"
                              "SAVE PAPER - THINK BEFORE YOU PRINT!"
                              Farooque Shahab <[protected]@gmail.com> Mon, Nov 13, 2006 at 4:53 PM
                              To: girish.[protected]@hsbc.co.in
                              Dear Mr.Girish,
                              I have not received any document from your end confirming my delisting
                              from the defaulter list.
                              May I request you send the same at the following address...
                              Farooque Shahab
                              Radhakrishna Foodland Pvt. Ltd.
                              Radhakrishna House,
                              Majiwade Village Road,
                              Thane (West)-406001
                              Kindly confirm as early as possible.
                              Best Regards,
                              Farooque Shahab
                              On 10/10/06, girish.[protected]@hsbc.co.in
                              <girish.[protected]@hsbc.co.in> wrote:
                              [Quoted text hidden]
                              [Quoted text hidden]
                              girish.[protected]@hsbc.co.in <girish.[protected]@hsbc.co.in> Mon, Nov 13, 2006 at 5:38 PM
                              To: Farooque Shahab <[protected]@gmail.com>
                              Dear Mr. Farooque
                              There is no written format, to forward the you any letter stating that your name is delisted.
                              I have forwarded your file for the removal of the name from the MCNF.
                              "Farooque Shahab" <[protected]@gmail.com>
                              [protected]:53 PM
                              Mail Size: 5192
                              To Girish KESHAVAMURTHY/CCR BGE/HBAP/[protected]@HSBC
                              cc
                              Subject Re: Your credit card transaction list
                              Our Ref
                              Your Ref
                              
                              
                                     
                               
                                !"
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                              "SAVE PAPER - THINK BEFORE YOU PRINT!"
                              Farooque Shahab <[protected]@gmail.com> Mon, Nov 13, 2006 at 8:54 PM
                              To: girish.[protected]@hsbc.co.in
                              Dear Mr. Girish,
                              Could you please enquire and confirm back the same to me that my name
                              is been removed from MCNF?
                              Regards,
                              Farooque

                              __________________________________________________________________

                              HSBC Credit Card — TO REMOVE MY NAME IN CIBIL & REFUND

                              Req; plz Remove my name in CIBIL regarding HSBC credit card & arrange re fund

                              Sir

                              I T .Ratna Raju I applied for credit card few months back and I got a call from courier for receiving the credit card but that time am in out of station because of site transfer due to this I am enable to receive my credit card so that it has been reverted back to your office as per our knowledge I credit card is not yet received but every month i am receiving bills statement etc many times I contacted customer care for solving this problem till date this problem not solved four month back I contacted your bank personal and asked about this. He told to pay an amount of 1000/- for closing of my credit card A/c I paid an amount of 1000/- to your external agent mr Avarachan on 12-01-09
                              After sending letter to HSBC they are told to pay balance amount that also paid on 09.07.09 amount of 4760.00
                              I have forwarded so many lattés regarding this issue but unable to get a favorable reply from your side you please consider this letter as my last requesting letter if your not response well, till now I am not using HSBC credit card because of I am not getting till please arrange refund to me

                              So that I humble requesting you to take necessary action regarding this issue
                              My card details are given below



                              Name :RATNA RAJU.T
                              CARD NO:[protected]
                              PAYMENT RECIEPT NO:0397248&AA0007945
                              DATE OF PAYMENT:12.01.09 -1000/-
                              DATE OF PAYMENT: 09.07.09-4760/-
                              E MAIL:[protected]@yahoo.co.in
                              YOUR’S TRULY
                              RATNA RAJU.T
                              had also a very bad exp with HSBC, they use thired party for selling off their credit cards who will not speak truth at the selling time and says it is a life time free card but actually when u take this HSBC starts sending the annual fees which is 2000 for Gold credit card, I got this card in my office at HSBC free champign and never used. When i saw statment they calulated (don't know about their calcualtion) for otstanding of 9k whic was only their annual fees n all.. I never used this card. When i approached them they reversed it now but they put my name in CIBIL as a defaulter. Now i am stuck for loan and feeling like cheated by HSBC. We should gather and raise this to RBI.

                              I won't suggest anybody to go for HSBC, i[censored] wanna go please read document carefully and take sign also of marketing executie on commitments.
                              And since then, I have done huge transactions with many banks but I never maintained any relation with HSBC. I am happy.
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