[Resolved]  ICICI Bank — Threatening calls received by ICICI

Hi Sir(s),

I am really disappointed to inform you that I have received threats of physically abuse from your chennai office.

I will give you a background:
I had a credit card (Card#[protected])which I took in 2004-05.That card got lost and I reported this while I was in Bangalore.I paid the outstanding of Rs.700/- reported the card lost in 2005. Please note that I had a ICICI Prudentials Mutual Fund with you since 2005 at the same time that I got the card.

Since I was using the credit card for teh first time I did not know that I need to keep the required documents and reference numbers. Hence I do not have any evidence to back this up and I can understand in case you do not believe that I did this.

From 2005 to 2009 there was no one from ICICI contacting me for any outstanding payments on my credit card account. Again please note that the details were still available with ICICI with my PRUDENTIAL account with you and if I had to do any kind of fraud then I would have closed the mutual fund account with you as well. But I had no such intentions.

Since I closed the credit card I did not feel that it is neccessary for me to provide the details when I moved from Bangalore to Kolkata.

After 4 years I got a call from one Mr Kishna Kishore <krishna.[protected]@icicibank.com> in October'09 stating that I had an outstanding balance on the account. I am sure that you would agree that an anonymous call after 4-5 years you would make you feel that it is not authentic. Hence I asked him to send me the statement. This was first sent to me via a GMAIL account. This put me further into a feeling that this is not authentic information. I got a call post the email from him and I asked him to send me the details from an ICICI email account. He said that they do not have an ICICI account to send the email. Then he finally sent the email from an ICICI account which had further increased by doubt on the authenticity. I still spoke to him and told that I am ready to pay the amount without interest as I did not have any clue about the outstanding amount and ICICI never contacted me about the amount inspite of having my details in the form of my ICICI PRUDENTIAL account.

He told me to keep my money with myself and then disconnected the line. After 4 months I got a call from one RAKESH from Chennai office telling me to pay the amount in 1 hour and if I did not do that then he warned me of dire circumstances. My husband then tried to speak to him and told him that we need sometime as we are in office and there are some urgent meetings lined up for the day. He said that we are ready to pay the amount without the interest and other charges as we were never intimated that there were outstanding charges. He said that if I did not do that than his men would come and pick me up and my husband would not be able to do anything. When my husband tried to pacify him he said that wait for tomorrow and see what he can do.
I mentioned earlier and I am mentioning once again that I am ready to pay the amount without interest if you want to threaten and take the money then the law an police in this country is alive and so is the media. I am marking a copy to Kolkata police and would register a complaint if I did not receive a reply from you by Friday (Jan-15-10) for my protection.

I belive that you are senior members in the company and would take necessary action.