[Resolved] ICICI Bank — Credit Card Crime Done BY ICICI Internal Department | |||
Hi ICICI Fraud Team, My name is Tarandeep Singh (Mob-[protected]), I am attaching all the relevant documents in regards to my query. I applied for the consumer loan of Rs. 53,000 on 19th May, 2013 (as shown on page no 5) from Capital First, which got rejected because of my unfortunate poor CIBIL rating, So on 20th May, 2013 I requested for my Cibil score and I have been given “Cibil Report # CN-613,601930” by which I got to know that there is a ICICI Credit Card #[protected] (as shown on Page no 2 of Cibil report) issued under my name in 2008 and interesting part is “I HAVE NEVER EVER APPLIED FOR ICICI CREDIT CARD IN MY ENTIRE LIFE NEITHER ME OR ANY OF MY FAMLY IS LINKED WITH ICICI IN REGRADS TO ANYTHING”. I am running so much disturbed because of above, since yesterday I am trying to get a hold off some one responsible in ICICI but your department is keep on kicking me from one to another.ww which I call “Pathetic Customer Service”. • In 2008 I was in the age of 19 and I was studying that time with no JOB, so how could a card can be given to the person who’s studying and not working. • I been to your Gachibowli Branch-Hyderabad and I got to know that only thing matches the Credit Card is My name and My Pan Card rest the other credentials(Age, Mother’s Maiden Name, Address, Phone Number, Photograph) have been Generated by ICICI CREDIT CARD TEAM who has done fraud with me. • Since my childhood I have only lived in 2 address in Delhi. 1. 5/1, Ashok Nagar-New Delhi-110018 till 2012 2. A-37, Asha Park-New Delhi-110018 since 2012 and now I have moved to Hyderabad in Oct-2012 for JOB. • I don’t know how ICICI have Generated “ House Number B/278, Bindapur DDA Delhi-110059, conveyed it to Cibil and the Credit Card is also registered at same address and I have never ever heard of this address in my entire life. I am going to highlight this to Media and will go Legal if necessary action will not be taken against it. I will charge you for causing me Mental Stress and my Cibil History. Let me know if you want to meet me face to face or you need anything else from my end, I am attaching my Original Address Proof and ID Proof. I want you to GET MY PRIVLEDGE BACK AND TAKE ME OFF FROM CIBIL else I will be fighting till last breath. Regards, Tarandeep Singh Ph#[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Mr. Singh,
We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
Dear Sir(Mahesh),
We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .
Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?e...⇄
Request you to quote the reference number 074331_aaaa whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance
We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .
Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?e...⇄
Request you to quote the reference number 074331_aaaa whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.
Regards,
ICICI Prudential Life Insurance
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ICICI Credit card dept. — Credit Card
Before 2 months we got many calls from a call center saying that they can provide the ICICI Prudential Life Insurance and to that amount they will be providing emi card. At that time we said we are not interested and stay cool.Few days passed and we got a life insurance policy to the home and by then onwards icici credit card customer service people are calling us and asking to pay that bill. Infact we did not receive that EMI card and we have not asked for life insurance policy.
And we dont want the policy and also the emi card.
we are making calls to customer care asking to cancel both the cards and policy saying that we are not intersted at this time.
but when we are calling credit card dept. they are saying us to call insurance dept. first and vice versa.