ICICI Bank Complaints & Reviews

Dear Sir / Madam,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service-Debit Card’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

hi sir,
day before yesterday i tried to withdraw money but i had wrongly typed my pin code, and today after 36 hrs i tried agian but cuoldnt withdraw money.

Dear Sir/Madam,

We will be happy to help you. Please write to us at [protected]@icicibank.com with your credit card number and contact details. Kindly mention the subject line as ’’Comments from Site’’.

Sincerely,
Nodal Officer
ICICI Bank

I am an existing customer of ICICI. My A/c, No. is[protected] and I had taken Home Loan from ICICI Home Finance. My LAN are LBCAL 000003, LBCAL 000007, LBCAL 0000012. My grievance is that though the hike in the interest rate has been reflected on my Home Loan EMI from the month of May, 2011, no communication has been made to me so far in this regard. Surprisingly, the EMI amount that has been deducted from my A/c. i.r.o. LAN LBCAL 0000012 in the month of May, 2011 is Rs. 1890.00 which in no way conforms with my scheduled deduction, i.e. Rs. 1218.00 which has been though deducted for the month of June, 2011. - Seek clarification.

ICICI Bank Ltd. — FRAUD THRU BILL TRANSFER

TFD of Money from Saving Account No.[protected] Rs. 33300.23 on[protected]
– BIL/[protected]/Divorve Settlement f /NS.

Sir, 10 days have been passed but I have not received any assurance/ confirmation, regarding this fraud. I am a small Computer Operator At Agra earn Rs. 5000/- Salary P.M. my whole family mentally disturb against this fraud. I have never share my password etc with any one since I have account with you.

I HOPE TODAY YOU WILL TAKE THE ACTION AND help toREVERT This E DEBIT AMOUNT,
I humbly request you to please do the needful earliest.

With Regards
SUNIL KUMAR SHARMA
403, Krishna Nagar, Bisheshwer Ganj,
AGRA CAnTT - 282 001
M-91-[protected]

Dear Mr. Ragavendra,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Paypal' as the subject line. Request you to provide the relevant details of your account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I had the same issue, however i didn't try it the second time ... used my dad's HDFC bank account and it worked like a charm . i contacted the customer care and the response i got was "We wish to inform you that the funds transfer facility from www.paypal.com to you savings account is not available" .

Now, since they told me in plain simple words that NEFT is not supported by ICICI bank i am left with no option other than to close my account (which i had opened just this very month ) . I'll have to hold on for atleast 6 months though ... i've read somewhere that ICICI bank would charge me for closing an account earlier than that.

Needless to say, my experience with ICICI bank was 'unforgettable', however brief it may be ...

So what is the Solution of Getting Money from Paypal. How to get the Money Transfered.. means through which way...Does any bank supports The Paypal..

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Interest warrant’ as the subject line. Request you to provide the relevant details of your issue along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I would like 2 inform u that a fake transaction made on my ICICI Bank Credit Card without my knowledge and intervention,
I raised a complaint with my bank, but I am not getting a proper response.

The details are mentioned below:

Card Holder's Name : PREM PRAKASH
Card No. : [protected]
Address : C-58, NOIDA, Phase-2, PIN-201305

For any clarification contact me on +91-[protected]

Fake Transaction detail ez 14/06/2009 7/12 EMI Principal - ICICI LOMBARD 12EMI Rs. 697.50


I hav ICICI Lombard card and I paid my full payment in one time transactions wid d help o[censored].
Ten wat ez tis..
My Lombard Policy No.Ez 4034/FPP/03398197/00/000
& Card No.ez IHPN[protected]/01

Please do take immediate action...

icici bank /home loan — Original documents sent to KOTAK Bank without costomer consent

Sir, I took housing loan in ICICI bank in PUNE branch My Loan account number is
LPUN[protected]. I Paid all the EMI. When I contacted ICICI bank people in pune branch, they told me that loan has been closed & my house original documents have been given to KOTAK Bank without my consent. how come bank like ICICI dumping costomer original documents with other bank.
Please concerned people address my issue, give me justice

Thanks
Nagappa Biradar
[protected]

Collection Agency — paid money not credited to credit card account

hi,

I am vm venu. I have seen an agency in chennai in the name of BSA logistics gangai amman koil st andavar nagar 6th cross st vadapalani chennai from is repeatedly stealing the cash paid for credit card i have the experience with payment to abn amro credit card and barclays credit card.

please don't pay cash to this agency you will be levied intrest amt -late payment fee - and in some cases overlimit fees because the agency is not submitting the collected cash to the banks.If at all pay only crossed cheque with your credit card no.

I'm so sorry to write you, about the superb service support of ICICI bank. My account was locked by the bank due to a credit card payment related issue. I was getting frequent calls from ICICI credit card section and i did a settlement of Rs 35K with the bank on 28.03.2009. I thrusted ICICI bank, since i was using this account for very long time. Now even after completing the Settlement procedure, bank is not ready to remove account locking, hence my cheques are getting bounced, and the most surprising matter is, bank has deducted cheque bouncing charge first. over and above Credit card department has taken Rs 5893/- From my account on 28.04.09 with out my knowledge. I was try to contact you in many ways, you can see attached file for the series of communication with your "Great" customer service department,

Finally i visited your Jamshedpur branch, where i deposited 35K, and bugged for helping me, but Manager Operation has clearly said they can only collect money, you have to go to Credit card section. So i went to the Credit card section Where i forced to Wait for 2 Hrs. Because this was running by a Single Man. and he is office is in opening by 11AM.( but you can see the timing written on the ICICI board as 10 AM to 4 PM). I got a surprising replay from him, my card is belonging to Indore, so you have to contact Indore person, and the person who locked my account is one Mr. Amit Chourasia. and he kindly given his contact no and asked me to contact him. Two days i was desperately trying his number[protected], Some how yesterday he picked his no and he said you have to contact Mr Ankur, ( i don't know, who he is) in his direct no:[protected]. By see this no, i think both are sitting in the same office but, he was not in a position to help me out to talk to Mr Ankur or try to understand my problem.

Before taking money i used to get so may mails and called regarding the benefits of ICICI Bank, but now I'm truly cheated by ICICI bank and nobody is ready to help me.

dear sir
i want to settel my full and final payment i want to know the details and final statement to pay

dear sir

i am not using my credit card since 4 months, i told your collection agent from last 4 months to settel my account but your people take didint take any action . so if send the full and final statement i will cleared it of immediatelyl
my credit card no : [protected]

Dear Mr. Phatak,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

To,

The Head office
ICICI BANK LTD.
Mumbai-400051

Subject- Due to missing or lost of Cheque.

Sir,
I am ABHA SINHA account holder of ICICI BANK LTD. Sitapur branch. Sir, i have deposited cheque no-642673/[protected]/23 in ICICI BANK Sitapur of Rs- 354000/- i got the cheque
from POST OFFICE JHANSI through a payment of my kisan vikas patra (KVP) maturity amount at 08/08/2012 final settlement of KVP. As we deposted the cheque in ICICI BANK on 09/08/2012
after one week we went to bank and asked about the cheque, they said they have missed or lost the cheque in clearing house lucknow branch and they asked us to bring another cheque from the post office jhansi and given a letter of cheque lost or missed by icici bank, but the post office jhansi branch manager said that they will not issue another cheque and told us to put a case against the icici bank sitapur branch.
kindly request, please urgently given my maturity amount of my cheque deposited in my bank account.

Note-: I have to face some many problems beyond my payments-
1. staff was not respond properly and timely
2. misbehavior of executive and doesn't any knowledge about RBI rules and regulation.
3. mobile and phone cal didn't receive at urgency of customer.
I was totally irritate for this irresponsibility of staaf and manager all those, please give a suggestion what can i do for all the activities of your branch head .

Another REQUEST- I have to purchase a property in Lucknow near amausi airport so the payment would not pay as we commitment of date-15/08/2012
due to lost of my cheque icici bank so its to late about my payment, i request to you please urgently credited my amount rs 354000/- in my account of icici bank.
If i didn't pay my amount to property dealer, the plot would be cancel due to late payments and cancel my deals of plot.

Details-:
Name- Abha Sinha
ICICI BANK Account No[protected]
Cheque No- 642673/[protected]/23
Address- A-12, Awas Vikas Colony Sitapur-261001
Mobile No- [protected]. [protected], [protected]

ICICI BANK Address- ICICI BANK LTD, PLOT NO[protected], NEAR SBI MAIN BRANCH, HOSPITAL ROAD, SITAPUR 261001
Executive name- Sumit, Mobile No- [protected]

ICICI bank is really irresponsible and careless bank. It is not only customer unfriendly but also they are not full fill the promise which is made with customer at the time of sold the product.
So don’t belive on icici bank particularly ICICI pru life.

Dear Mr. Sangayya,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank Ltd — Return of Original property documents

Loan account number : LBBNG[protected]

I took housing loan and pre closed on 27-08-08 by paying entire amount vide ch no.913456/29-05-08 for RS 108314.27 and realised this cheque from my Bank on 29-05-08 but till today i have not received back my original documents.


While loadging this complaint by mistake i have put Fosroc chemicals India Pvt Ltd name instead of ICICI Bank Ltd.

Please ignore my earlier complaint since its typographical mistake i regret for the same.

My Mobile no. [protected]

ICICI Bank Ltd. — Misplaced Document

I have foreclosed my above HL account LBMUM[protected] with ICICI but not received complete documents from ICICI. my original society share certificate is missing from the list of documents given to me. Now i am paying pre emi interest to bank as the douments are incomplete, can anyone suggest me what can be done in this case,

Dear Mahesh,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Have you received a written acknowledgement from ICICI stating that the original property documents are lost?

I have an ICICI account.My icici a/c number is[protected], pune, bund garden branch. On 02-06-09
i went to HDFC bank ATM to withdraw money using my debit card. I put up a request for Rs 700 at 19:23:57. ATM took some time and then it says ” Transaction timed out” and i did not get the money.I tried again with amount 700rs.i received the money, Now when I checked my account balance it deducted 1400 rs(debited twice).please credit my 700 rs into my account.

Thanks&Regards
Ramkishore

dear all,

be careful. i reced. call from[protected] /[protected]. they said that you recd. one courier from bangalore we sent that courier twice but yr residence closed. just confirm your office address or residence address.

hai this all are from HSBC bank already we found they are talking like: Courier company or other.
they are collection DATA from Phone service Provider and then they will start to call every one :
example: your name is vinod.. now airtel having same name 1000 number by name of Vinod..
and Bank will start calling to every one, even they not sure that person is Right...!
i mean" in bank Defaulter List if name is: VINOD and bank will found New number name of Vinod.. then they will call.

>>
ALL BANK ARE WASTE PLEASE DON'T GO FOR ANY .. LOAN/CARD.
first u tell me..before all this CARD/LOAN .. our Life was going-on right.!!!
then Y we all are depend upon all this Banks?

so say" NO.
enjoy simply life..
[censored] to bank


every one is in trouble.. by banks.

hai friends.. this is collection agency.. now is clear :--) because,
yesterday i got call from HSBC BANK Civil court Advocate.. some time they are using another bank name
i spoke with HSBC BANK ADVOCATE.. THEY SAID" WE ARE FROM HSBC BANK CREDIT CARD/LOAN.
because they are collection data from phone service provider.. example :loan defaulter is : MANISH okk they will collect all phone numbers name of MANISH... now after collect finally they will start calling to everyone, in between if they have Doubt then they will call on that same number with Verify. this all are [censored]eerrr
numbers:
[protected] TATA
[protected]
[protected]
[protected] Operator : VODAFONE : DELHI
[protected] Operator : BSNL :ANDHRA PRADESH
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI
[protected] Operator : VODAFONE : DELHI

To,
The Manager,
ICICI BANK LTD,
248, Andheri Kurla Road,
J.B. Nagar, Andheri (East)
Mumbai - 400059

Dear Sir,

After receiving your mailer.we check our account balance on our Net Banking service & As Per Online Balance InformationThere is still The Credit Balance of Rs. 30000 In Our Account / For Withdrawl / As Credit The Balance Position Up To Minimum 10 Days.

We again regrets you to send us mailer or emails only offer checking our balance & withdraw position up to Minimum 10 Days. Please donot send such letter on the base of only one day balance position.


Thanking You

Yours Faithfully,
Bharat Bhai M. Shah

Getting calls to family members and relatives from [protected](icici bank manger, Mumbai, india) saying that we took personal loan for 5 lacks in 2006 and We have not taken any personal loan till now and he was asking all of details and phone numbers. He is calling 20 times a day and irritating and he wasn't able to provide any proof. Its frustrating.

Harassment calls from [protected] - Sanjay Boga regards to loan taken but we have never too any loan from SO PLEASE BLOCK THIS NUMBER because this is height of harassment to relatives and friends with abusive words.

my dear sir/madam
i am your credit card holder, i paid my dues in the 7/8/2008, cheque no ;00157689, amount is 7, 932(final payment)we never used your credit card, and i dont want to use it too, but you 0we me 500rs, but still i am getting yourstatements saying that you have to pay such amount like this.
i am fedup with this, and please call me on my mobile
[protected]
pasumarthy vithal
m-171,
2nd floor,
guru harkishan nagar, paschim vihar
new delhi-110087
customar id 4754945

please note my credit card no
[protected]
i paid all the dues till now, but still you owe me rs.500
i paid on 7/8/2008 amount is rs.7932, cheque no is 00157689
you credited to your account, but still dont want money from me
i am getting letters from you for the late payments like this
please dont send like this .and cancell my account
and pl.try to call me
[protected]
with regards
pasumarthy vithal
m-171,
2nd floor, guru harkishan nagar, paschim vihar, new delhi-110087

i am satish varma i have been using my credit card since 1 year after recieving of my credit card ICICI customer care people has called me and said for evrey 100 Rs you spend u wiill be geting 2 points later which can be withdrawled but before 3 months i recieved the credit card bill where they have said that your rewards point have ben transfered to imint card program and for reciening those ireward points i need to apply for reward points where we are charged

Dear sir,

My name is venkat rao iam using icici credit card last 1 year, now i want see my total accumulated points and what is mail id to see points

with regards
Venkat rao

Dear Mr. Ramanan,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – Imint card’ as the subject line. Request you to provide the relevant details of your credit card and Imint card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I am totally fed up with icici. I strongly agree that ICICI bank is providing bad service towards customers on reward points. I have balance of 2500 points. I tried redeeming those points so many times. I tried calling to customer care, they were telling that they are not dealing with reward points redeeming request and they gave third party vendor phone number. I called to them but they told me that my account details are not with them. After some time I called to customer care, but this time they provided me list of item to which i can redeemp my points. Based on that list I called to customer care after few days and ordered the item. They processed my request that time itself. But after few days I got message to my mobile stating that they were unable to process my request due to the out of stock of that item.

I finally came to conculsing that it is very difficult to trust ICICI in their service and I stopped using card. I am using other credit cards i dont face this type of problem.

My all the points are shifted to i.mint but i am not able to redeem points because i am not able register.
i have alredy complain online to imint, but no response. Icici reward points was best innovative idea which has become worst beacuse of imint.

Hi
I am Bijay Majhi, i am using ICICI Credit card last 2 and half year, i am not claimed my reward point, as per my statement i am getting total number of reward point, i am not claimed my reward point, but certainly i saw the last month statement my reward point is zero, i am not understand why this things happened
please sent a mail to me

Regards
Bijay Majhi

Here is the detailed description of the chain mail communication between ICICI Bank and myself, in reference to the complaints...(latest communication appearing first). This shall assist in your doing the needful.

Waiting for a prompt action.


<On Fri, May 15, 2009 at 9:55 AM, Amit Lundia <[protected]@gmail.com> wrote to ICICI Bank>:

Dear Pratima,

The settlement amount was communicated as Rs. 13, 000.00 and not Rs. 11, 000.00. Accordingly, I have made payment of Rs. 2, 000.00 earlier and again Rs. 11, 000.00, as mentioned in the trailing mail reference.

Further, while interacting with Mr. Vijay Ramani (cell# +[protected], I have always kept your bank in loop (refer attached reference mail in text below dated 28th April 2009, Tuesday), why didn't you responded to the same earlier in that case?

Are you trying to say that Mr Vijay Ramani is not associated to you? If that is the case please confirm and also want you to come with me while filing a criminal case against the person for misrepresenting himself.

Finally, everything said and done, do whatever you intend to do to bring this case to closure and issue me the letters (full & final settlement letter, account clearance letter and CIBIL clearance letter) as requested.

In case, you fail to act on this ASAP (latest by today EOD), I would be compelled to knock the consumer forum and investor grievance cell / ombudsman cell. I have had enough of all these and want to put a fullstop to this. Feel free to call me for any further clarification or details, if required.

Thanks & Regards,
Amit Lundia
[protected]

<On Thu, May 14, 2009 at 3:12 PM, Infinity Account Manager <[protected]@icicibank.com> wrote:>

Dear Mr. Lundia,

According to our records, there is no settlement of Rs.11, 000.00 issued to you.

We request you to contact our regional office:

3A, Gurusaday Road,
3rd Floor, Kol - 19
[protected]

Sincerely,

Pratima Musapuram
Customer Service Officer
ICICI Bank Limited


-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)
Date: Thursday, May 14, 2009 12:32 PM
To: [protected]@yahoo.com ([protected]@yahoo.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com)
Subject: SUSPECTED SPAM:Re: Urgent: Reference Case# 373/08 for ICICI BankCredit Card#[protected]

Hi Vijay,

I am still awaiting both the letters (full and final settlement letter and CIBIL clearance letter) from you. Moreover, since the day I have made the payment, your phone is either switched off or is unattended. Further, you do not bother to reply to my mails and phone.

Please reply to else ASAP.

ICICI Bank,
Please do the needful, or I have to move to the consumer forum. Please treat this with utmost urgency. DO refer to the chain mail, if needed.

I will wait for the next 48 hours only.

Thanks & Regards,
Amit Lundia
[protected]


<On Wed, May 6, 2009 at 5:29 PM, Amit Lundia <[protected]@gmail.com> wrote:>

Hi Vijay,

Please find confirmation attached of full and final payment of Rs. 11000/- on my credit card, as discussed with you.

Please do the needful and do arrange for the dispatch of the full and final settlement letter, along with the CIBIL clearance letter, ASAP, as scanned copy to this mail ID.

Kindly acknowledge.

Thanks & Regards,
Amit Lundia
+[protected]


[protected] Forwarded message[protected]
From: Customer Care <customer.[protected]@icicibank.com>
Date: Wed, May 6, 2009 at 11:11 AM
Subject: Payment received on your ICICI Bank Credit Card.
To: [protected]@gmail.com

Dear Mr. AMIT LUNDIA

We have received payment of Rs. 11000 on your ICICI Bank Credit Card no 3770 XXXX XXXX 000~by cash on[protected]. Thank you.

Regards,
ICICI Bank Credit Cards Team.


On Tue, Apr 28, 2009 at 12:00 PM, Amit Lundia <[protected]@gmail.com> wrote:

Dear Vijay,

Please see the trailing repeated mail communication initiated by me in the last year with your client ICICI Bank, from which you will come to know that I always had an intention of settling the dues pending in my name. I also had coveyed the bank that I am presently residing In Kolkata and also provided them my email ID and contact numbers.

Summary of mails below:
1. First email communication initiated by me on 18th Dec 2007, to pay final bill and surrender the card. Bank replied on 19th Dec, saying that they will revert with the status within 8 days. SR# 48783330 generated. However, no reverts received.

2. Second email communication initiated by me on 14th May 2008, where again I mentioned that, "I still accept to pay the net (purchase less payment) due to my account, on the day of receipty of the surrender letter or final statement advice". Bank replied on 14th May 2008, saying that the card has been de-activated and gave me the number of Mr. Biswajit, there representative, to settle the claim, in this regard.

3. Third email communication on 16th May 2008, again initiated by me read as..."I can make the full and final payment only on the issuance of final settlement letter/advise and on reversal of all charges/fees/debits whatsoever." Bank replied and gave me the address in Delhi (no phone number & email ID), to contact for settlement of dues. On 17th May 2008, I replied and requested for email ID/phone number for communication, "I reside in Kolkata and am unable to contact them from here, untill and unless I get the Phone numbers or email ID". On 17th May 2008, they again asked me to contact Biswajit.

4. Later, I called Biswajit and got a reply for him that he is no more associated with ICICI Bank and so cannot help in this regard. I conveyed this message again to ICICI Bank on 12 January 2009 and asked for alternates..."Could you please have someone else to help me and expedite the settlement of the dues." Bank replied on 12th January 2009, saying that "they tried to trace my credit card number, but could not find it" and asked me to "give my complete 16-digit credit card number and contact phone number so that they may reach me and resolve my query".

5. On 15th January, I gave ICICI Bank my Credit Card number and mobile number. Bank replied saying "they have initiated a request with reference number SR93222950 to settle my credit card dues and that their executive will contact me by January 23, 2009.". However, no one contacted me since then.

Suddenly, today I got a call from Delhi SPO saying that there is a criminal case registered in my name and gave me your details with case# 373/08. This came as a surprise to me, as I never intented to default on the payment and always initiated to pay the dues at all times.

Finally, I still intend to settle the dues and hence as discussed over telephone, will be paying Rs.10, 000/- to ICICI as early as possible, in this regard. However, meanwhile request you to please send me the copy of the case summary (with applicable charges/section details) on mail for my reference and proceeding.

Feel free to call me anytime. Waiting for your revert ASAP.

P.S. I have used and also presently using other bank credit cards and has not defaulted in payment of dues ever. This is just to let you know on the intentions.

Thanks & Regards,
Amit Lundia

[protected] Forwarded message[protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Date: Thu, Jan 15, 2009 at 1:04 PM
Subject: RE:'ICICICARE=[protected]' Re: Re: 'ICICICARE=[protected]' Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007
To: Amit Lundia <[protected]@gmail.com>


Dear Sir,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

We understand your concern in this regard.

We have initiated a request with reference number SR93222950 to settle your credit card dues. Our executive will contact you by January 23, 2009.

Sincerely,

Ranjan Kumar
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)
Date: Thursday, January 15, 2009 11:21 AM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: Re: Re: 'ICICICARE=[protected]' Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Have raised request through E Mail Us option too.

Further for your information;
1. Credit Card# :[protected]
2. Contact phone# [protected]

Waiting for a prompt reply.

Thanks & Regards,
Amit Lundia


<On Mon, Jan 12, 2009 at 6:34 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:>

Dear Sir,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

We tried to trace your credit card number, but could not find it.

Please give us your complete 16-digit credit card number and contact phone number so that we may reach you and resolve your query.

Looking forward to your co-operation in helping us serve you better.

Please provide the contact number to assist you further.

Sincerely,

Vijay Shankar
Customer Service Officer
ICICI Bank Limited


-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)
Date: Monday, January 12, 2009 05:16 PM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: Re: 'ICICICARE=[protected]' Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Hi,

Further, to the trailing mail, this is to inform that my claim is still pending to be settled. Latest, I tried to contact Biswajit, but per him, he is no longer associated with your bank and hence was unable to help.

Could you please have someone else to help me and expedite the settlement of the dues.

Thanks & Regards,
Amit Lundia


<On Sat, May 17, 2008 at 5:00 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:>

Dear Mr. Lundia,

You may contact Mr.Biswajit @ [protected] for settlement of dues on credit card xxxx3000.

Sincerely,

Raacha Kalyan
Customer Service Manager
ICICI Bank Limited


-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)

Date: Saturday, May 17, 2008 08:28 AM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: Re: Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Hi,

I reside in Kolkata and am unable to contact them from here, untill and unless I get the Phone numbers or email ID. I hope that makes sense. And, the another option is that, they can contact me, as they may contact me, as you have my emailID already.

Waiting for your response.

Rgds,
Amit


<On Fri, May 16, 2008 at 9:31 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:>

Dear Mr. Lundia,

In order to settle the outstanding due and get the settlement letter, we request you to contact the following address:

ICICI Bank Ltd, S.D.Tower,
Community Center,
Plot No 7. Sec - 8,
Rohini, New Delhi - 85

Sincerely,

Abdul Rauf
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)

Date: Friday, May 16, 2008 04:03 PM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: Re: Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Hi,

Thanks for replying too early on this one. However, my status-quo is same, I can make the full and final payment only on the issuance of final settlement letter/advise and on reversal of all charges/fees/debits whatsoever.

Hope no more clearance is expected after this.

Thanks
Amit


<On Wed, May 14, 2008 at 4:26 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:>

Dear Sir,

We confirm having permanently deactivated your credit card account 377 xxxx xxxx 3000 .

Amount outstanding on your credit card account is accrued due to non-payment of your credit card dues as per statement.

We request you to make payment towards amount outstanding as per statement to avoid any further charges.

As on May 12, 2008 the amount outstanding is Rs.22, 901.47.

Due to this reason ICICI Bank has an authorization to debit your savings account if there is any amount outstanding on your credit card account which is unpaid.

We request you to clear remaining outstanding of Rs.22, 901.47 on your credit card account at your earliest convenience to avoid any further debits from your savings account.

According to the request : SR48783330 contact Biswajit on contact number : [protected]

Alternatively :

Also, we request you to contact our regional office at following address for your credit card dues:

ICICI Bank Ltd, S.D.Tower,
Community Center,
Plot No 7. Sec - 8,
Rohini, New Delhi - 85

JITENDRA CHABRA / PARIMAL PRASAD

[protected]

Sincerely,

Sampath Kumar
Customer Service Officer
ICICI Bank Ltd

-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)

Date: Wednesday, May 14, 2008 01:51 PM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: Re: Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Hi,

I am still awaiting response on the below SR48783330 raised in Dec'07. It seems that these 8 days are not yet over. Anyways, please take this as my final mail related to the matter, post which I shall not be liable to bear any consequences whatsoever. Its almost 3 quarters over now, since my request to surrender the card and issue of a final payment advise.

Further, to bring to your notice, I would like to inform you that a direct debit of Rs.5, 844/- was made to my saving bank account for the payment due on my credit card, although both the accounts are not at all linked, without any prior intimation to me, regarding the same. I sufferred a major business loss due to your action as above and forced me to stop any transaction further on this account.

Meanwhile, also take into account that, I will not be liable to any fees/charges/interest or any debits whatsoever charged on my account. I still accept to pay the net (purchase less payment) due to my account, on the day of receipty of the surrender letter or final statement advice.

I further hope that this mail is actioned upon as I am unable to correspond further on this.

Thanks and Regards,
Amit Lundia


On Wed, Dec 19, 2007 at 1:48 AM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

Dear Mr. Lundia,

We have taken a request for your query.

The Service Request number is SR48783330.

You will receive the status of the request within 8 working days.

For further queries, please write to us through the "E-mail Us" option at our website, www.icicibank.com

Sincerely,

Sampath Kumar
Customer Service Manager
ICICI Bank Ltd

-----Original Message-----
From: Amit Lundia ([protected]@gmail.com)
Date: Tuesday, December 18, 2007 12:16 PM
To: [protected]@icicibank.com ([protected]@icicibank.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Re: Your Credit Card Statement for the period 02/11/2007 To 01/12/2007

Hi,

This is in reply to my credit card payment due for card# as mentioned below.
Per my last discussion with your bank's representative, I asked them to prepare a final bill, as I want to surrender my card.
Inspite of doing the needful, you keep on charging interest every month. I dont know what's the motive behind getting this accrued each month, and keeping the due mounted.

Please get this done ASAP, so that the actual payment due to me could be relieved.

Waiting to hear from you.

Thanks,
Amit

Dear Mr. Lundia,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

yes its the same case happened with me. as i made my full and final settlement of credit card towards the bank. now bank is saying that they don't have any records for the same, and my saving account money had taken over by the bank. this is the direct case of fraud and cheating.

and i request the consumer that be carefull about such cases.

ICICI Bank Nano Booking — Refuse to take documents

I booked ICICI online booking nano on 25-4-09 my confirmation no. [protected].
I have recieved KYC document submition today i.e.,[protected]:40 hrs., when i went to ICICI bank Nariman Point, Free press journal building. ICICI Bank Nano booking Finance person, Employee No:166319 Mr.Pravin Pawas refused to take the document saying that last date for document submition is[protected]. I haven't recieved any email for confirmation about the form submittion.

ICICI Bank — Online booking of nano car

I booked ICICI online booking nano on 25-4-09 my confirmation no. [protected].
I have recieved KYC document submition by SMS on i.e.,[protected]:40 hrs., when i went to ICICI bank Nariman Point, Free press journal building. ICICI Bank Nano booking Finance person, Employee No:166319 Mr.Pravin Pawas refused to take the document saying that last date for document submition is[protected]. I haven't recieved any email for confirmation about the form submittion. Hence, can you please clarify me with the Booking status of the Tata Nano Car.

I booked Tata Nano through ICICI bank online services on 18th April 09, The very next day I recieved an email from ICICI bank stating that I am required to submit the required documents at the nearest branch, I went to Janak Puri branch to submit the documents, Lady there in the branch took the documents and gave me a xerox copy of acknowledgement letter proving that I submitted the documents. On 30th April 09, again I recieved an email stating that I seem to leave services of ICICI bank as didn't completed the required formalities. There was a number mentioned in the email #[protected] to call and to give feedback as why I didn't completed the required formalities. When I called up this number, A gentleman picked up the call and said that he can't assist me as I am required to go to the same branch to confirm what exactly is happening. Again I went to the branch, Executive there, He told me if I've given the documents to the branch, It would have surely been reverted forward and asked to ignore the email. Now 6th May 09, Again I recieved the same email stating that I defaulted to do the formalities. I want to know what exactly ICICI bank wants from me??????????
ICICI Bank booking ref no : ALI1117267
TATA Motor application No :[protected]
Amount paid thriuh credit card: 3399/-
Payment confirmation ID : [protected]

Tata Nano booking through ICICI Bank
I booked Tata Nano car through net banking using credit card of my Husband . Due to some unavoidable situation I couldn't able to submit the documents on Time. When I called the call centre to cancel the booking and refund me the amount I was directed to Tata Motors. The Amount that I paid is just the Interest which has to be collected by the ICICI people to Tata nano when the Nano car was succesfully booked . Since documnets were not submitted on time to the Bank for booking, no amount was paid to Tata Motors. I want my money back but ICICI is not responding. Details are as under
ICICI Bank booking ref no : ALI1122104
Date of Booking : 24-April-2009
TATA Motor application No :[protected]
Amount paid through credit card: (in Rs.) 3399/-
Payment confirmation ID : [protected]
Booking in the name : Balasubramanian Vengatraman
Model NANO BS 2
Delivery State TAMIL NADU
Dealer Name AR.A.S.P.V.P.V.
Delivery City MADURAI
Color SUMMER BLUE
My Name: Suchithra T
Contact No[protected]

ICICI Bank — online Nano Booking

I booked ICICI online booking nano on 25-4-09 my confirmation no. [protected].
I have recieved KYC document submition SMS on i.e.,[protected]:40 hrs., when i went to ICICI bank Nariman Point, Free press journal building. ICICI Bank Nano booking Finance person, Employee No:166319 Mr.Pravin Pawas refused to take the document saying that last date for document submition is[protected]. I haven't recieved any email for confirmation about the form submittion. Hence, can you please clarify me with the Booking status of the Tata Nano Car.

Dear Mr. Jayesh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Please kindly send me the report for the booking of the tata neno car through online registration through ICICI bank.
thanking you,
regards.

Hello Sir,

I booked tata nano on 9th April, 2009 at 3.31 pm thru internet . No depiction of Application number on my computer. I entered all the essential detail as per query. After submission the form, I got the order no"[protected]" and order date from yr side. 2 days prior I queried thru customer care abt the result . I got message from them that you don't have unique application number for that. I agreed that I did not get the application number but if your database access properly than U can search thru name and date wise also. By the grace of god, I can get the number from 1 lakh allotees. In my life this nano car matters alot. I gave my account number and name of the bank also. Can u do me the favor.

Regards
Vandana

TATA NANO — NANO Allotment confussion

I bookd tata nano through icici bank, I got selected in July - Sept 2009, very happy.. but after 2 weeks of the announcement..I am still waiting for the official letter from TATA Moters, , when I call to tata moters call center, no inormaiton.. when I visited local tata moters dealer thay dont have any informaiton what to do??/

I have financed for booking a Tata Nano car through ICICI Bank, I dint got any allotment through Tata. But still ICICI Bank is sending me message that I have an amount of 95000 is due on my Loan account pay its EMI immediately .
I have asked to all customer care and there exucutives but they are not answering me.

What can I do If there is any fraud or unneccessary harassment by Loan Department?

Regards,
Aditya
[protected]@gmail.com

Even I am being harassed by this TATA Nano booking issue. I had done booking through ICICI bank and got my allotment letter. No interest rate was annouced at the time of booking. Now ICICI is taking 15% interest rate, which I do not want to pay. I have been asked to go to a branch about 15 kms from my house and cancel it. As the booking was done in my son's name and he is not in town, cancellation will not be possible without his signatures. They have given a time limit of 10 days to either convert it into autoloan or cancel it, which I am not being able to do. Moreover, why is Tata asking for the payment now whereas the car will be delivered after 14 months.

Can TATA motors put a head to people's resentment and do something towards it, I trusted Tata and still want to have a fair deal from them. My suggestions:

1. Do not take the full payment now, let it be on delivery of car.

2. Please do not make deadlines like 10 days' time which is impossible to meet for the processing of autoloan.

3. Please make announcments about your policies clearly and make them easy and comfortable for people, there is so much confusion in the market about Nano. No bank staff has clear instructions about Nano.

Booking of tata nano is a total fraud and all the people who got into it are being harassed. Nobody takes the full amount while booking a thing. It seems that tata gp's only motive is to collect money.

ICICI Bank — Regarding finanace of NANO Car

I have booked nano car through ICICI bank Ltd. on[protected].and I want to finance by same bank as I am ICICI bank account holder, but now bank denied to finance because my condition do not met bank condition which were modyfied after booking.According to bank the person whom will financed, age should not more then 30 years, salary should be 5 Lakh or more per annum.I am salaried account with ICICI bank and bank knew my salary and age that was filled in booking form. Bank should clear their condition before booking. Now I have confirmed the allotment of Nano car and bank dening to finance so bank should return my booking amount of rs. 2999 out of total amount ( 2999+100+300) booking amount + application form fee + bank Processing fee.I have complaint with ICICI bank cusomer care but they are unable to take any action.I talked Mr.Lokesh, Mr.Vikas, and Mr.Nitin ADM. Please take necessary action.

Dear Mr. Sharma,

Kindly write to us at [protected]@icicidirect.com, with the subject line as ‘Customer Service'. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Tata nano booking through ICICI Bankis completely fraud tomake extra money for themselves. i spoke to tata moters and they ask to contact ICICI bank reg. the same and when you call ICICI they ask to contact TATA. they are playing with people like us. I have made payment through my saving account.

Tata says that they are gonna revert the money to ICICI after August 15th 2009. we need to look forward if we get our money back. ir not it is ICICI fraudulent plan to make money from people like us. I have all the communication mailers saved for reference.

mob-[protected]
call me on my cell tell me procedure

I am also facing the same problem with Tata Motors& Hyson Motors Trichur.I have been selected July-Sept 2009 Batch of Nano Car. Paid the full price more than 6 moths back.My Nano is BS-3 Racing Red.Till date 21-10-09 no respond either from the dealer or from Tata Motors Mumbai.I feel cheated by Tata Motors Ltd, Mumbai.They are not able to mention my priority number amoung the July- Sept 09 batch. All people paid the balance amont before 15th July 2009, some people got the car in july09, Aug09, Sept 09. But the dealer collected Rs.50504/- on 13th july 09 Tata collected rdrs 95000/- on 22th April 09.
Tata motors in their letter mentioned that Hyson Motors will inform me 3 weeks before the actual delivery of Nano Car, but they informed me in July 6th to remit the balance Rs.50504/- before 15th July 2009 or my booking is liable to cancel.So thiking that my Nano will be delivered in July09 I paid the money on 13th july 09. After getting the money they are not able to deliver the Car as per the Tata Motors announcement.
Now I feel cheated both by Tata & the Dealer

I strongly with this. Very very same on Tata

dear sir,
my debit card was blocked please activate immediatly.it no is [protected]
with regards
murugaian