ICICI Bank Complaints & Reviews

ICICI Bank — password retrievel

I applied to change my trnsaction password around 11th of november and all my transaction has been blocked there after.but i not yet recieved the password.each time they are telling different stories and giving promisses.what can we do?
sajeev

Dear Mr. Santhosh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Net Banking’ as the subject line. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Password Reset Request no done,

I am a customer of ICICI bank for past 2 and half years.Recently(on second week of May 2009) i sent a net banking password reset request for my account.The Bank website states that any password request will be done by sending the new password through "Indian Post" and not by any courier within 7 days.But its been 15 days, and i still didnt get my password for net banking.

Note: I own a credit card of same bank, and since the day i got my credit card, i m getting my statements by post.So the Problem is unaware that it is from postal department or the bank.

My Request NO:[protected]

Regards
S.Elavarasan

Even after talking multiple times, the account is not yet activated. At the first, why that was deactivated when they are regularly deducting the yearly account fees from my bank account. Second, why they are not responding with the activation of the demat account.

THE BIGGEST THING IS, I COULD'T FOUND THE email address FOR THE ICICI DIRECT CUSTOMER CARE. if anyone has that please reply to this post.


Thanks.
Prashant

Dear Mr. Sarabhai,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Demat Account’ as the subject line. Request you to provide the relevant details of your demat account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI direct is quite pathetic - I have monies stuck there and I cant sell out.

ICICI Credit Card — emi converson wrong

i purchased some products ; asked me to avail me on jan 09 to convert EMI scheme. ; after seeing it i found rs 6472, 5976, 4865, 2849 dated 5/12/08 are already paid for dec statement;they had received -----rs 47711 cheque 399620 ref jan statement .how can they convert emi for a paid amount .they can convert emi for rs 24500, 5000, which was not paid .i requiested them to correct many time .till now it is not adheard.

they are always not understanding the customer issues .
they assured me to sanction a personel loan for rs 331000 . i am a 8 year customer with prompt payment

Dear Mr. Khan,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Sir / Madam

I am Balakrishnan, I have a ICICI Credit Card (HP) Credit limit of the card is Rs.4000/-
I used April08 - July08, i hardly purchased Rs.4450/- and payment of made Rs.5230/- Inclusive of late fee. Now they charging Late fee & fee levy for cash payment and overlimit charges around Rs.3700/-
and int & svc charge Rs.1922/- Normaly i drop a chq in the bank mostly icici person come and collect.
i thought the o/s is cleared but now they sending o/s amount is Rs.9700/- (around) and converting it EMI. I sent a mail to customer care with calculation to waive off the amount
but they said we are unable to waive off. Please help me

Thanking you,
Regards,
Balakrishnan

Sir,

Here with i am using ICICI Credit Card. In that credit card outstanding amount is Pls convert into EMI and Give the details of EMI with interest if it is conveint for me i do needfull.
Please help me in this.

Thanks & Regards

Rameshkumar S

sir, this is venkatarao having lifetime policy no.03052990.but i have paid onlyone instalment.the 3year login period is completed, so can you give my money back! please give me the details.Thanking You Sir

hi, Even my experience from the icici pru life customer support on iprotect policy(Policy OL[protected] was very bad. i am from bangalore, the customer care confirmed via email that they have received the copy of my scanned passport and form16. Later they called me 6 times and asked for the "identify proof" each time i explained to them that they have already confirmed me via mail that they have received it, the 7th time a lady by name Dimple A mailed me that identify proof was missing. I decided not to continue with the policy on my assessment that they dont value customer records hence i cannot trust them with my life insurance. I am waiting for my premium reimbursement (lets see how long thats going to take ... lol )

Dear Mr. Badgujar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue’ as the subject line. Request you to provide the relevant details of the calls along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear sir,

I was an employee of ICICI BANK LTD under service provider K K Enterprise, 2B GRANT LANE, LAL BAZAR from jan 2005 to 7th july 2007, in personal loan dept.I sent my application forms on Dec, 2008 and they have received my documents as said by a person called Mithun. I have been comunicating to him over phone every month about the progress but he has been telling that it is under process. when I had a talk to him in sept 2009, he wants one month more time as he has so many files to process and given me word to complete my files in october, when I called in october, he is telling after Durga puja, when I called after Puja he told me that I have not signed in one form I sent to him and when I sent another form duly signed, he aknowledge me that he got my form. After three days I talk to him to know about the progress he replied that he did not even get my form.I do not understand what he wants.If he cannot do a simple thing and make it reached to PF Office, then why the K K ENTERPRISE employ such usless felow. I came to know he has taken Rs 500 for pocket money in his bank accout through corebanking.

Sir, only your kind help can solve this problem.My Pf no is WB/CA/40399/128



Thanking You in anticipation.


With regards,
Sanjeev hajong

Guwahati

Hi,
they blocked my account as well and all my equities got held up. They promised to send executive today and no one turned up to collect the document. They lost once during mumbai floods . Now how they lost they are not giving reasons. The mistake is from ICICIDIRECT side. But they want to twist the arms of the customer and set right the mistakes committed by them. I have escalated via mails and no response to single mail.
Due blockage of account with out notice i am forced to barrow money at higher interest rates and ICICI simply not bothered . No prior intimation throguh E-Mail or SMS. I believe they lost documents of many customers. Better complain to NSDL through their web site

Same thing happened to me as well. There is no way out, except submitting the required docs again. I too had to go through the painful process of callining and follo ups. It took my three visits to different branches and then it got activated finally..

Dear Sir,

I am ICICI safety(Tax Saving) bond hoder of the following bonds:

Bond No. Certificate No. Face Value per Bond No. of Bonds Redemption Date

[protected] INR 5000 01 24.03.03
[protected] INR 5000 01 24.03.03
[protected] INR 5000 04 26.04.04
[protected] INR 5000 02 26.04.04

The total vaue of bonds is INR 40000+ Interest, I have not received the redemption amount so far. However 2 interest warrants have been received by us vide warrant nos as follows:

Warrant Date Warrant No. Amount(INR)
31.05.[protected].00
31.05.[protected].00

No other such interest warrants have been received during the entire period, I have visit my local branch at sector-16, Faridabad several times but there are no records prevaiing with them regarding the receiving of the entire said amount by me.

You are requested to despatch the entire amount on the below mentioned address

Hno 1665, sector-3
Faridabad-121004
Haryana.

You can contact me at 91 [protected] or my daughter Ms Nidhi Gupta at 91 [protected] or send detais at [protected]@indiatimes.com for the same at your earliest.

Regards,

S. K. Gupta

sir,
i anuradha holding 2 bonds on my sister names.
1. B.sharada nominee of deceased holder B.Bharathi vide safety bond 5451797 lost the bond in shifting the house of given address.
2. B.Kanaka Durga nominee of deceased holder B.Bharathi lost the bond without holding the bond holder number as the same of shifting of given address. I am not perfect whether the same bond is in the name of deceased holder Late B.Bharathi or B.Kanaka durga
Hence, I request you to kindly check and send us the duplicate to the permanent address given below..
Address:
C/oG.Balaji, balaji engineering works, Plot.4, SVCI Estate Opp. IDPL R&D, Balanagar, Hyderabad -500037.(AP)

Dear Sir,

I Surinder Kumar Gupta bondholder of following bonds:

Bondholder No. No. of Bonds Value of bonds Certificate No. Bond No.

[protected] INR[protected]
[protected] INR[protected]

the date of allotment was 24.03.2000 and redemption was 24.03.2003, the redemtion payment and interest money has not been received by self so far,
You are requested to look into the matter at your earliest.
You can contact me at 91 [protected] or send reply at Hno. 1665, sec-3, Faridabad-121004, Haryana, or email me at [protected]@indiatimes.com.

Regards,
S. K. Gupta

mycerti.no 220800 name sunilkutty &bondholder marrykutty, one certi

Dear Sir,
Myself, K.MADHIAZHAGAN, the ICICI Safety bonds holder of the following.
Bond No. Certi. Nos. Face value/ bond Face value No. of bonds
[protected] Rs. 7000/ Rs. 5000/ Four
Distnctive Nos.[protected].
Dt of Allotment : 14.11.2000.
Dt of Redemption : 14.03.2004.

[protected] Rs. 5000/ Rs. 5000/ Four
Distinctve No.[protected]
Dt of allotment : 23.01.2002
Dt. of Redemption : 23.01.2005

Kindly let me know the status of my bonds invested in your bank.
Yours.
K.Madhiazhagan

plesse provide the detailsof (i) 38 regular income bond march 1999(icici safety bond) alloted by icici safety bond (folio no[protected], certificate no.-28540, distinction no.[protected] of Rs.5, 000 each bond

(ii) 20 regular income bond January 1999(icici safety bond) alloted by icici safety bond (folio no[protected], certificate no.[protected], distinction no.[protected] of Rs.5, 000 each bond

I have purchased ICICI Safety Bonds in Feb2005
Bond No. 630812 to 630817
Cert. No. 129886
Bond holder No. 06217536
Total Amount 30000/-Rs

My payment was due for Feb2010.
But till now I'have not recieved my payments.
Kindly make it as early as possible.

sir
sub Regarding missing dividend for the year 2008

i have purchased two tax saving bonds no.[protected] having distinctive no.[protected] amount Rs 100000/- dated 24 may 2005
i havnt received my dividend for the year 2008. kindly send the same in the last amount.
Rajesh kumar mangal
s/o sh Tilak Raj
lane-5 indira colony
Pathankot
mobile no[protected]

Dear Sir,
My father-in-law deposited Rs 14000/-(two bonds @ Rs7000/-) on date-22.03.2001, bearing certificate No 63783, bond holder No[protected], Name-Gopal Behera in your ICIC safty Bonds Scheme(Tax saving Bond-022001-TSB).
there is no such information about maturity.When I communicate with nearest office, They told to Communicate with Bombay.
Kindly tell the procedure fore withdrawi of maturity amount.
Thanking You.

Simanchala Behera
[protected]@yahoo.co.in

ICICI Safety Bonds Feb'2000 — Payment not received

Redemption warrant No. 10204 payment not recd. Indemnity Bond and others papers sent to you[protected]

Non receiving of payment,
Dear Sir, This is to inform you that I have ICICI TAX SAFETY BOND 122001-TSB, Certificate No. 134954 Name of S.DELPHINES, Bondholder No[protected], The date of allotment was 23.01.2002 and redemption was 23.01.2005, allready been matured long time back, I thing the redemtion payment and interest money has not been received by self so far, but I have not yet received any information from your end.
You are requested to look into the matter at your earliest.
You can contact me at[protected] or send reply at Type -II, 5/1 Anal Min Nagar, Camp-2 Tuticorin 628004, Tamilnadu. or email me at [protected]@gmail.com.

Regards,
S.Delphines

Hi,

We are sorry for the inconvenience caused to you. Please write to us with your contact details at [protected]@icicibank.com and we will get back to you at the earliest. Kindly refer "641585" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,
I deposited Rs 5000/-on date-11.04.2002 bearing certificate No 209673, bond holder No[protected], Name-J.ANANDASIVAKUMAR in your ICIC safty Bonds Scheme(Tax saving Bond-022002-TSB-ONE).
there is no such information about maturity.When I communicate with nearest office, They told to Communicate with Bombay.
Kindly tell the procedure fore withdrawi of maturity amount.
Thanking You.

anandasivakumar.[protected]@gmail.com

Dear Sir,

I am ICICI safety(Tax Saving) bond hoder of the following bonds:

Bond No. Certificate No. Face Value per Bond No. of Bonds Redemption Date

[protected] NR 5000 04 26.04.2004

Date of allotment
26.04.2001

Bond Holder No-
[protected]
The total vaue of bonds is INR 20000+ Interest, I have not received the redemption amount so far.Please tell me current status of above.

Regards
OM PRAKASH GOYAL
337, SECTOR-14,
FARIDABAD

CURRENT ADDRESS
OM PRAKASH GOYAL
96, SCHEME NO-1,
ARYA NAGAR,
ALWAR-301001
RAJASTHAN
CONT NO-[protected]

I have not received payment of my two ICICI Safty Bonds Feb. 2002 . Certificate number is 340888. Face value of each bond is Rs. 5000=00
G.B. Goyal
New Adress
B/170 Shahpura
Bhopal M. P.

I want to know about icici money multiplier bonds which I have with me those are money multiplier bond-0599-mmb
bondholder no is 6023-341
cert[protected] to15500036

Sir,
I am registered holder of your scheme Tax Saving Bond-0399 TSB.
Certificate No.55887 to 55888 and distinctive no.69957 to 69958, face value of rs.5000/- each.
Please check your Account and confirm me that payment should be made in the favour o[censored]nit holder.
Please also send the date of paymen, amount and cheque no.
If redemption is not made then advise me the procedure of redumption

Thanks

Ajit Kumar Ajmera
email- [protected]@jkmail.com

Dear sir,
I have bought the following icici softy bonds feb-2002 but ihave not received my matured amount with interest up to today.
Bond Holder nos[protected] REF NOs--Q[protected].
bond holders name-Vijoy Shankar
Certificate no--306398
nos of bonds--Two
distinctive nos[protected]
total amount--Rs 10000.
Date of receipt of application[protected]. MY new address- VIJOY SHANKAR B/ 46 JAGAT AMRAVATI
(2) BondHolder nos[protected] REF NOS[protected] APARTMENT.BAILEY ROAD- PATNA--800001 BIHAR.
Bond Holders name--Vijoy Shankar
Certificate nos--306739
nos of bonds--Two
distinctive nos[protected]total amount--Rs 10000.
date of receipt of application[protected]

The following ICICI bank tax saving bond (unsecured redeemable bond in the nature of debentures.Option face value /bond Issue price /bond allotment date redemption date interest rate bond holder number cer.no. dist.no
[protected].12.2003 15.12.2006 5.6%[protected]-204785
[protected].01.2002 23.01.2005 9%[protected] [protected]
[protected].12.1999 24.12.2002 12%[protected]-3321
[protected].12.2000 13.12.2003 10.5%[protected]-9000


The above bonds purchased by me for tax savings .By mistake the bonds were not sent in due redeemable time. After that very recently on 03.06.2014 the above bonds certificates were sent to the address mentioned in the certificate which is returned.
Please let me know the procedure of the redemption.


Regards,
Utpal Bagchi (bond Holder)


Mob-[protected]


Email [protected]@gamil.com

A phone call has been received from mobile number 91-[protected] from you.But your communication was not properly understood .I am giving you my seving bank A/c no[protected], IFSC code -ICIC0001302, MICR code[protected] for your information .

Dear Sir

My self Er.Ankit Dubey son of Mr Ajay kumar Dubey (S.D.O Forest) in M.P Government class 1st Gazzeted Officer.

My father has taken a safety bonds from your icici bank & i think so that, this is his biggest mistake ever he has commited in his life & just believe that after this incidence we have closed our all accounts in icici bank and we never want to invest a single penny wid your bank & also advicing the same to other people because you people just only know to take the money from the customer, u dont know to return dat or you dont want to return that.that i dont know, but you people have to think that by doing this type of fraud with the customers you people are losing the customers faith as well as decreasing your business market.

I have complaint for this matter lots of time in your customer care service number but none of you people have showned a interest in resolving my complaints.I have also visited so many times to the nearest branch in my city i.e in Satna ( M.P) & meeted directly to the branch manager but your branch manager also have not showing interest in resolving my matter & just said to me that i cant help you anymore u just talk to our customer service & given me the number of that.Sir tell me plz that just only you are giving the facility of buying a bond in the nearest branch to the customer & not giving the facility to that branch for resolving the matter of the customer for that he should have to contact to the head office.Is this is the right thing.so please don't even provide a facility of buying also in the nearest branch customer will buy from the head office.

You people have also never ever informed me that my amount has got matured & i have to claim for that & if according to you people, if you people have informed me then just please send me the receiving of that letter from my side to you which i have signed by myself while receiving the letter of reminder sended by you to claim the maturity amount.

Sir its my personal humble request from you that plz resolve my matter as soon as possible, because i m getting Mentally harassed from dis matter from last (four) 4yrs.So that i will be highly greatful & thankful to you.

Otherwise sorry to say that but my father is a Gazzeted officer & He is very honest for his duity a earning a single single penny wid lots of difficulty & otherwise i have to go to the consumer forum, rbi bank complaint forum etc places where i think i will get the help in getting this amount which you people have taken of mine by doing a fraudent activity with me.

I m giving you the detail of dis matter.Plz see below

Bond Holder name :- Shri Ajay kumar Dubey

Nominee:- Smt. Manisha DubeyAddress :- H.I.G.6 Sangram Colony Semariya Chowk Satna (M.P) pin code -485001

Bond holder no. :[protected],[protected]

Face value per bond :-5000

Issue price per bond :-5000

Deemed date of allotment :-23/01/2002

Redemption date :- 23/01/2005

I am sendind you the scan copy of the Issued safety bonds as a upporting document in the attached file.

Bond leter :- contained four 4 pages

Pancard, driving licence & voter i card :- contained in one 1 page.

Also I m sending you the scan copy of my Pan card, voter i card & Driving licence in which my name & my father name is mentioned which will proof you that i am only his son.I m taking care of this matter on his behalf.

Plz find all the attachments in the attached file.

Kindly take a necessary action to resolve my matter as soon as possible to get my faith again in your bank.

Thanking you

Sincerly your's
Er. Ankit Dubey
Contact no. :- [protected],[protected]

I have taken I C I C I safety bonds, February 2002 having the SR.NO:103459 and bond holder no: 3040062 as a tax saving option 3 for Rs 20000/- ( twenty thousand only) under schedule II for 4 securities in the month of March, 2002. Kindly send me the details as soon as possible. I received the letter saying that the bonds are in the nature of DDB. Awaiting your response.
Thanking you,
Yours faithfully,
B.V.SATYANARAYANARAO

Dear Sir,

I am ICICI safety(Tax Saving) bond hoder of the following bonds:

Bond Holder No - 5064783.
Certificate No - 5113
Face Value per Bond No - 50000
Issue Price Per Bond - 4700
Bond Redemption Date - 3.3.2017
Date of allotment - 3.3.1999

I have not received the redemption amount so far. Please tell me current status of above.

Regards,
Avik Bhattacharyya
1/1 B.T.Road Kolkata - 700056,
Belghoria P.O.
CONTACT NO - [protected]

Kindly let me know the present status of ICICI Safety Bonds October 1999. Let me know the procedure to encash the same. The details of bonds are as follows:

Name of the Holder - P S VARADHARAJAN
Mail id - [protected]@yahoo.com

Bond holder no. 6457185
Scheme - TSB1
No. of Bonds - 10

Please let me know the procedures to encash the above bonds.

regards
varadharajan

I purchased ICICI SAFETY BONDS 2002 on the name of ICICI Infotech of Feb 2002. The folio number is 3040062 and another fund bearing 032612. Kindly intimate the status since I am unaware of the status at present. My address is 311, VERTEX PARADISE, NIZAMPET ROAD, KUKATPALLY, HYDERABAD-500085. i AM ALSO GIVING the email ID: [protected]@gmail.com.

Thanking you,
B.V.SATYANARAYANARAO

Dear Sir,
I have deposited Rs10000 /-(two bonds ) on date-22.03.2001, bearing certificate No 219666, &67, bond holder ], Name-Sachindra laad in your ICIC safty Bonds Scheme(Tax saving Bond-022001-TSB two).
there is no such information about maturity., .
Kindly tell the procedure fore withdrawi of maturity amount.
Thanking you
sachindra laad
sachindra.[protected]@gmail.com,

ICICI bank is a fraud !

They dont care a bit about you if you are not a customer or if you decide to stop being their customer. One of the worst customer relation ethics !

It is Again submitted to ICICI that I have returned and cancelled My ICICI Credit card with effect from 10.08.09 after paying my last outstanding dues. I have informed customer care regarding withdrawn and blocking of this card on phone call as I bear no responsibility of this card i.e ICICI credit card [protected] from the given date .
No further charges are applicable on me and any further communication in this regard will invite consumer court to settle the matter .
Further, due to prolonged delay in providing me due compensation against bouncing my cheque, I still claim Rs. 1000 from ICICI which is still unpaid to me .


Pls arrange for neeedful and forward suitably to all concerned to pay my claim as discussed inn trailing mails.

from Ribhu Gaur
[protected]


>>>

On 9/18/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
> Dear Sir,
>
> We have looked into your concerns and realize that we will need few more
> days to revert to you. Please accept our sincere apologies for the delay.
>
> Looking forward for your co-operation to serve you better.
>
> Sincerely,
>
> Rajesh Bhalerao
> Customer Service Executive
> ICICI Bank Ltd
>
> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>
> This e-mail message may contain confidential, proprietary or legally
> privileged information. It should not be accessed by anyone who is not the
> original intended recipient. If you have erroneously received this message,
> please delete it immediately and notify the sender.
>
> You will appreciate that e-mail transmission cannot be guaranteed to be
> secure or error-free as its contents are susceptible to loss, damage,
> interception, destruction, etc. Before opening any attachments please check
> them for viruses and defects.
>
> The notice appended to the e-mails is not intended to prejudice the
> interests of our customers in any manner or to evade responsibility for any
> act of done with the endorsement of ICICI Bank.
>
>
>
> -----Original Message-----
> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
> Enquiry ofCheque no 020307 which is returned with' AccountFrozen'
> remark-Reminder-1
>
> Reminder ...
> Respond asap.
>
> On 9/8/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
>> Dear Mr. Gaur,
>>
>> We have forwarded the details to our concerned department, we will
>> require
>> some more time to provide the status of the complaint.
>>
>> Looking forward for your co-operation to serve you better.
>>
>> Sincerely,
>>
>> Rajesh Bhalerao
>> Customer Service Executive
>> ICICI Bank Ltd
>>
>> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>>
>> This e-mail message may contain confidential, proprietary or legally
>> privileged information. It should not be accessed by anyone who is not the
>> original intended recipient. If you have erroneously received this
>> message,
>> please delete it immediately and notify the sender.
>>
>> You will appreciate that e-mail transmission cannot be guaranteed to be
>> secure or error-free as its contents are susceptible to loss, damage,
>> interception, destruction, etc. Before opening any attachments please
>> check
>> them for viruses and defects.
>>
>> The notice appended to the e-mails is not intended to prejudice the
>> interests of our customers in any manner or to evade responsibility for
>> any
>> act of done with the endorsement of ICICI Bank.
>>
>>
>> -----Original Message-----
>> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
>> Enquiry ofCheque no 020307 which is returned with' AccountFrozen' remark
>>
>> I am unable to understand how many proofs ICICI customer care need
>> beside knowing the fact that my Loan cheque is bounced due to your
>> departments ignorance( intentional/unintentional ) which has made me
>> pay the price in form of penalty as well exploitation while rushing
>> again & again to my bank to convince that I'm not the defaulter.
>>
>> I have furnished the best information till date including the written
>> proofs, Bank Memos etc after all leg work to collect it from my bank.
>> I clarify that I am not going to provide anymore proof and will take
>> own action according to fate of this prolonged discussion where I have
>> been a clear scapegoat of ICICI.
>> I need Compensation of minimum 1000 Rs. for all harassment, penalty
>> with interest .
>> This can only be a reason to stop me closing my two saving accounts
>> with ICICI at earliest and escalation the matter to consumer
>> grievances court in this month.
>>
>> I am awaiting your action without any further harassment in this
>> matter .Please inform me only with your decision of giving the claimed
>> ammount .
>>
>>
>> On Mon, Sep 7, 2009 at 7:56 PM, ICICI Bank Customer
>> Care<customer.[protected]@icicibank.com> wrote:
>>> Dear Mr. Gaur,
>>>
>>> According to our telephonic conversation dated September 07, 2009, We
>>> wish
>>> to inform you that the cheque number 020307 for Rs.6680.00 is wrongly
>>> return
>>> for the reason " Account Frozen" dated on July 22, 2009.
>>>
>>> Further, we request you to provide us with statement of account for which
>>> you have been charged by the beneficiary bank for the cheque rejection
>>> due
>>> to " Account Frozen ".
>>>
>>> Looking forward for your co-operation to serve you better.
>>>
>>> Sincerely,
>>>
>>> Rajesh Bhalerao
>>> Customer Service Executive
>>> ICICI Bank Ltd
>>>
>>> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>>>
>>> This e-mail message may contain confidential, proprietary or legally
>>> privileged information. It should not be accessed by anyone who is not
>>> the
>>> original intended recipient. If you have erroneously received this
>>> message,
>>> please delete it immediately and notify the sender.
>>>
>>> You will appreciate that e-mail transmission cannot be guaranteed to be
>>> secure or error-free as its contents are susceptible to loss, damage,
>>> interception, destruction, etc. Before opening any attachments please
>>> check
>>> them for viruses and defects.
>>>
>>> The notice appended to the e-mails is not intended to prejudice the
>>> interests of our customers in any manner or to evade responsibility for
>>> any
>>> act of done with the endorsement of ICICI Bank.
>>>
>>> -----Original Message-----
>>> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
>>> Enquiry ofCheque no 020307 which is returned with' AccountFrozen' remark
>>>
>>> It is surprise, how seriously ICICI bank takes its customer on least
>>> priority who are keeping trust & money with its banking services
>>> After more than one month since my cheque wrongly bounced it is
>>> unfortunate that no corrective action is taken so far even after the
>>> matter is escalated to highest level.
>>>
>>> My confidence is already shaken and I submit withdraw my 5years old
>>> ICICI credit card [protected] at earliest .
>>> The ICICI Credit cards are again proved as means to dig pockets of
>>> customer through unwanted charges while we rely on ICICI for its
>>> services and keep the salary saving accounts with ICICI .
>>>
>>> Pls take this as my first step due to apathy of ICICI and forward for
>>> needful action as I am soon going to circulate the chain of mails to
>>> my network of friends, professionals and societies.for which only
>>> ICICI is responsible .
>>> Thanks
>>>
>>> Regards
>>> Ribhu Gaur
>>> [protected]
>>>
>>>
>>>
>>> On 8/10/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
>>>> Dear Mr. Gaur,
>>>>
>>>> We assure you that your concern is of top priority for us and as we are
>>>> looking into it, we realized that it would take some more time.
>>>>
>>>> Looking forward to your co-operation in the interim.
>>>>
>>>> Sincerely,
>>>> Kalyan Kumar Raacha
>>>> Customer Service Officer
>>>> ICICI Bank Limited
>>>>
>>>>
>>>>
>>>> "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390
>>>> days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75%
>>>> of
>>>> interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI
>>>> Bank
>>>> branch."
>>>>
>>>> Stay connected for communication by updating your contact details
>>>> through
>>>> "Forms Center" at www.icicibank.com
>>>>
>>>> CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>>>> This e-mail message may contain confidential, proprietary or legally
>>>> privileged information. It should not be accessed by anyone who is not
>>>> the
>>>> original intended recipient. If you have erroneously received this
>>>> message,
>>>> please delete it immediately and notify the sender. You will appreciate
>>>> that
>>>> e-mail transmission cannot be guaranteed to be secure or error-free as
>>>> its
>>>> contents are susceptible to loss, damage, interception, destruction,
>>>> etc.
>>>> Before opening any attachments please check them for viruses and
>>>> defects.
>>>> The notice appended to the e-mails is not intended to prejudice the
>>>> interests of our customers in any manner or to evade responsibility for
>>>> any
>>>> act of done with the endorsement of ICICI Bank
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Happy Singh G (ribhu.[protected]@gmail.com)
>>>> Date: Friday, August 07, 2009 10:07 PM
>>>> To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>>> Subject: Fwd: Fw:Undertaking and Compensation required against my
>>>> Enquiry
>>>> ofCheque no 020307 which is returned with' Account Frozen' remark
>>>>
>>>> Please take up for earliest resolve as my confidence is shaken with
>>>> delay
>>>> .
>>>>
>>>>[protected] Forwarded message[protected]
>>>> From: <Ribhu.[protected]@in.schneider-electric.com>
>>>> Date: Mon, Aug 3, 2009 at 4:08 PM
>>>> Subject: Fw:Undertaking and Compensation required against my Enquiry
>>>> of Cheque no 020307 which is returned with' Account Frozen' remark
>>>> To: swati.[protected]@icicibank.com
>>>>
>>>>
>>>>
>>>> Dear Mam,
>>>>
>>>> As discussed with you the whole case of, I need your response
>>>> and earliest action on following two points :
>>>>
>>>> Undertaking of ICICI Manager that cheques released against my saving
>>>> account[protected] with ICICI Bank, Ahimsa Circle, C-Scheme, Jaipur
>>>> will be honoured
>>>> invariably in all future transactions else I can immeidately
>>>> change my salary Account to other banks with me.
>>>>
>>>> Immidiate compensation of Rs 500 to be paid against cheque bounce
>>>> penalty, undue botheration caused to me and my loan banker without any
>>>> sufficient reason
>>>> and Interest charges leived on me.
>>>>
>>>> Please inform me in next 2 days to stop me escalating this to highest
>>>> level in consumer greivances redressal forum within ICICI and other
>>>>
>>>> government institutions for required corrective actions from ICICI
>>>> Bank.
>>>>
>>>> Thanks for your early response.
>>>>
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur | Schneider Electric | Asia-Pacific Operating
>>>> Division | Associate Manager, PEC-INDIA
>>>> Phone: +[protected] | Fax: +[protected] | Mobile: +91 94
>>>> 1400
>>>> 6797
>>>> Email: ribhu.[protected]@in.schneider-electric.com | Site:
>>>> www.schneider-electric.co.in | Address: JBC 309, 3rd Floor, Sangam
>>>> Tower, 190, Church Road, Jaipur-302001, INDIA
>>>> *** Please consider the environment before printing this e-mail
>>>>
>>>> ----- Forwarded by Ribhu Gaur/IN/Schneider on 08/03/2009 01:59 PM -----
>>>>
>>>>
>>>> Ribhu Gaur/IN/Schneider
>>>>
>>>> 07/30/2009 05:23 PM
>>>>
>>>> To
>>>> swati moyal <swati.[protected]@icicibank.com>@EUROPE
>>>> cc
>>>> Subject
>>>> Re: Enquire my Cheque no 020307 which is returned with' Account
>>>> Frozen' remarkLink
>>>>
>>>>
>>>>
>>>> D/Swati,
>>>> Please find attached scanned image of Cheque and MEMO of ICICI bank
>>>> to SBI with Account Frozen Remark.
>>>>
>>>> It is a serious issue if my cheques are dishonoured from ICICI while I
>>>> have sufficient ammount in my saving account with C-scheme Branch.
>>>> Please inform me with all relevant mail IDs of Concerned officer and
>>>> Managers as I need explaination of concerned on this with forwarding
>>>> mail to all concerned .
>>>>
>>>>
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur | Schneider Electric | Asia-Pacific Operating
>>>> Division | Associate Manager, PEC-INDIA
>>>> Phone: +[protected] | Fax: +[protected] | Mobile: +91 94
>>>> 1400
>>>> 6797
>>>> Email: ribhu.[protected]@in.schneider-electric.com | Site:
>>>> www.schneider-electric.co.in | Address: JBC 309, 3rd Floor, Sangam
>>>> Tower, 190, Church Road, Jaipur-302001, INDIA
>>>> *** Please consider the environment before printing this e-mail
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> swati moyal <swati.[protected]@icicibank.com>
>>>> Sent by: swati.[protected]@icicibank.com
>>>>
>>>> 07/30/2009 03:42 PM
>>>>
>>>> To
>>>> Ribhu Gaur/IN/[protected]@AsiaPacific
>>>> cc
>>>> Subject
>>>> Re: Please Enquire my Cheque no 020307 which is returned with' Account
>>>> Frozen' remark
>>>>
>>>>
>>>>
>>>>
>>>> Dear Sir,
>>>>
>>>> Is the rejection memo from ICICI bank?
>>>> pls send me the scanned Rejection memo so that it can be seen
>>>>
>>>>
>>>>
>>>> Ribhu.[protected]@in.schneider-electric.com wrote:
>>>>
>>>> Dear swati,
>>>> please forward suitably to concerned deptt as my bank SBI ( Car Loan)
>>>> has received above status of cheque from my saving account in C-scheme
>>>> Branch while negotiating it.
>>>> Please infom me with all communication forwarded to deptt.
>>>> Please send your immediate reply.
>>>>
>>>> Thanks for your response
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur

Dear Sir,

My husband is holding a ICICI credit card no. [protected]. We have been cheated trice. 1st in the month of october 2008, the case was under lawyer. we contacted him, he asked us to pay immidiately 15000/- and the procejer will take 2-3 months for settlement letter. Instead of settlement letter we started receiving Bills added interest to interest. We wrote letters to banks and emailed them several times. In the month of april we received a call saying they will settle the amount at 15000/- and paid intially 4500/-[17.04.2009]and gave 1 seniros mobile no.[protected][Ravi], sarting he use to say signing not done, person not available, he is outof station etc.. later on he stopped attending our phone calls. Then we received a call from RMS - Mr.Ajay [protected]/ 32907509/ 65282593/ 64562866 contacting his senior Mr.Abijit or Abhishek he promissed me a settlement amount of 15000/- in which i have to pay 4500/- [03.07.2009]and rest in 3 PDC cheques. Now till date we have not received the settlement letter we have contacted him several times, but even the person is available they are saying no. to us. Please help us in this matter. We are not affordable to pay full payment. I am the only person earning at m home, my husband is jobless, we somehow moving our life, I have 2 kids they studies are taken care by trustee people. Now Iam not even position to pay a single money, even though i tought of settlement in a min amount.. Now iam thinking to appeel a case on these persons. If possibel please help us.

With regards

Lakshmi Girishankar

ICICI — No transaction statements

Till last year the company was providing transaction statements like trading and demat transaction statments in physical form. Now the company has stopped it seems these statements in physical form. It is not fair. We need these statements for Income tax purpose

Dear Mr. Patankar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Mr. Patankar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Demat Services’ as the subject line. Request you to provide the relevant details of your demat account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Mr. Jawle,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Hi,
I am receiving threatening calls from ICICI bank recovery agents. I received one call stating that the person is calling from Police station and can forward the case to next serious stage like arrest warrant if not settled by paying some 10, 000/- to him inspite of 40, 000k Rs. Actually the bill was 8000/- Rs and I paid 5000/- Rs. Rest 3000/- Rs I didnot pay because it was completely wrong charges. They only didnot send me bills for three months for which they charged 3000/- Rs as late fees. Now the ammount went to 40, 000 Rs.

Dear Mr. Sudhakar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service' as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

As per ICICI Bank, my remittance Draft no. 038784 was dispatched to the benifiiary bank SBI 15 days ago but still it did not receive at benificiary bank. Please provide me it's status and tracking.

daer sir
i have complaint of your gholeroad pune branch but not any reply abot my home loan ac states
surendra vakhariya

ICICI Credit Card — Salry account blocked without intimation

Dear Sir/Madam

Am Dhijai. M.G working with Vodafone writing this mail with great pain, being your customer for almost 3 years holding the salary account yesterday my account got blocked without any intimation. Later came to know that this was related to my pending amount in the credit card bearing number -[protected].Am using this credit card for almost 4 years now and my track of payment went on fine but since last 7 months was not able to make payments regular since I had a major financial crisis as I was hospitalized for a surgery on my right knee. But had requested for settlement couple of months back when contacted by the collection executive .They were just beating around the bush saying pay the minimum due your settlement will be made later but I was adamant to settle it rather than prolonging the same .They in fact dint contact me later and yesterday without my notice they blocked my account saying whatever the salary credited would be taken to credit card account. Had consulted the call centre even they are adamant on the same and said RBI has given them the authority to do so.

Am ready for the settlement of Rs 60000/- give me 2 installments installments if not more. If you actually see I would have paid over and above the used amount in these three years as interest by paying the minimum due .if they take the full amount from the salary how will I survive the month and I do not have single check bounce in my account, there are ECS which hits on first week of the month and if it bounces due to your blocking who will be held responsible. And I repeat this was not my fault alone I had requested for settlement and delay was from your end .It is ridiculous act that without intimating and without my authority how could the bank operate my savings account.

Collection guys knows my office also had given the residence address at least one intimation on the same would not have lead to this activity. It is very sad that you treat your account holder in such a pathetic manner. I have never thought to change my account despite been transferred to Kerala from Bangalore. Now this account is giving me an insecure feeling that my account is not safe with ICICI. I was not a fraud ran away from you . I intimated the bank once I was transferred and even updated my mobile number to the collection guys, if I were to be a fraud I would have changed my salary account and would not have updated my current details ….please do understand that. Agreed could not make payment for 7 months but had genuine reason for that, I know that bank need not know the customer’s problem when they have liability on him .MY only concern is intimating me before such a cruel act. Am also taking this to my corporate Vodafone who have provided me this account as to know why I do not have control on my savings account. If I remember I have not signed any form which gives bank to authorize my account without consent

I urge you to please give me a concrete solution on this and would want to settle this immediately and rlease my account……

Thanking you,
Regards
Dhijai.M.G
[protected]
Manager Vodafone

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