ICICI Bank Complaints & Reviews

Dear Sir,
I did a icici prudential emerging star growth fund in my name. That time in my pancard my name was printed as Bjohn Madhukailya. But now I correct it and my name is printed as bijonjyoti sarma.
When I go to the mutual fund office and show my pancard's both copies they refuse to take it without the signature of bank manager. When I go to bank the bank manager again refuse to sign because it is not related with the bank account. Now what I have to do ? I did not understand why pancard's attested copy required whether my pan number is same in both copy of pan card. I also submited my pan site copy but the mutual fund office did not accept it. Please guide me in this matter as soon as possible.

Regards
Bijonjyoti Sarma

I am an 10 years old customer of ICICI Bank, having saving account No.[protected]. I was issued an EMI Credit card by ICICI bank after lots of calls and follow up by their sales executives. I was told by the sales team and executives that for any purchase the amount will be converted into interest free installments. This EMI card no. [protected] issued to me was used by me for the first and last time at Dr. Batras Homeopathy clinic for Rs. 5760/-. When I received the statement, to my surprise I was being billed the whole amount and additionally charged some finance charges for the usage. When contacted the helpline I was told that since Dr. Batras facilitate the customers with interest free installments therefore it will not be done on this card and you will have to pay the amount and fees. I objected and since I felt cheated I asked them to get the payment collected immediately for the usage and cancel the card.

Executive from ICICI collection center (Vicky) visited on 25/04/2008 from Jhandewallan branch at my office and collected the full payment for usage of Rs. 5760/- vide cheque no. 725351 dated 25/04/2008 of SBI A/c no. [protected]. The payment receipt No. T0308C – 0147310 for the payment made bears clear comments that the full payment is made and please cancel the card. There after I have cut the card into four pieces and scrapped the same. This card was used only once by me that to by mistake. I am user of Saving Bank Account in your bank for past 10 years and there has been no default or deviation in any manner in the account.

I started getting statements every month for interest charges and late payment charges. I mailed and called manier times to ICICI that if I have made the full payment, than why I am being harassed and troubled by sending all these statements and annoying phone calls. I even called and replied all calls from your helpline and requested them to cancel the card and clear all dues. Finally the case was resolved and I was sent an No dues statement and NOC from ICICI stating that my account is clear... I was very happy and satisfied finally with the services of ICICI after a struggle of almost Six Months...

But to my surprise when I applied for a Car Loan a week before from ICICI Car Loans I came to know that I am a defaulter and my name is showing in negative list on CIBIL...I could not believe...I called so many people, visited ICICI branch and car loans office but all in vain... Finally my loan was rejected just becuase of one mistake... I TRUSTED ICICI, I USED THIER CARD FOR ONE TIME, PAID 100% WITH IN DUE DATE AND STILL CONTINUED TO BANK WITH ICICI...

Now I request to please clear or remove my name from CIBIL as I fear, I will be named as a DECLARED DEFUALTER all my life just because of one mistake "USING ICICI SERVICES"... I may not get any loan all my life just because of ICICI Credit Card Department thier CHEAT DSAs thier pathetic services...

I dont want to be known as a DEFAULTER thru out my life... My TEN YEARS long association with BANK could not make them understand a difference between a Defaulter and CUSTOMER...

Please HELP, I am losing faith in sincereity and loyalty as aCUSTOMER...

Attached is my mail to ICICI... I saw more than 400 such complaints against ICICI only on this site... Dont no how many others are paying for trusting ICICI????


Regards,
Bhupesh Kanyal

Contact Details:
E-mail: [protected]@yahoo.co.uk
Mobile: +91 [protected]
Telephoneno:+[protected]
Correspondence address: 33A Part - III
Sector - 5
City: Gurgaon
Country: India
Pin Code: 122001

Dear Sir,

Credit Card No: [protected]


My due date for payment of above credit card is 16-4-09 and amount is Rs 66xx . I have presented cheque No: 000025 The City Union Bank Ltd., A/c No 68364 on 15 apr to local Karur Icici branch. The Amount Rs 6700 has been debited on 16th of Apr 2009.

But to my surprise you debited late paymet fee in my account and interest charges for the late payment.

Kindly verify the above details and reverse all those the charges in my account and intimate me.

Regards,

Prabakaran.R

I am tired with visa bill pay facility system. its so costly. that time they told me this is free of cost.
now there is some hidden charges.
I am regularly paying my icici credit card bill but every time my icici credit card come with 400/- Rs. late payment fee. this is very wrong system. if i am paying timly so why they charge late payment fee.

Now i want to close my icici credit card but when i close my icici credit card, after one week they have send new credit card.

so you are requested to kindly close my icici credit card. pls help me.

i am using your (icici) cradit card i complening last three month
my billing there is 2 lombade police bill on me wich your given free
1 Rs. 500.15+11.10+170.81, 2 Rs. 87.07+8.97+403.92 wnen you given me
police that time talk from it is free for credit card costumer for
icici bank talk benefit so give free i have telephonic talk recoding
so if you like to lisend i can give also so i do not pay any paice
for this two police pleas reamove this two police amount

i have a telephone no. from wile that time talk from icici bank
called by name prakesh icici mumbay head
office tele no. [protected] dt 27-01 time 18-33-12
raj ariya icici mumbay tele no. [protected] dt. 27-01 time 18-57-00
sunny sing from haydrabad icici tele no.[protected] dt. 20-01 & 21-1
rajive from icici haydrabad tele no.[protected] dt.28-01 time 14-48-42
this are all call me from icici

i have also comfed for one police me havent pay any money from your callcenter tele no.[protected],[protected] coustemer serives icici wich
given name that time rajive

i thing your compney make Cheating & Fraud with customer

i talk advice from advocate so i clame on you advocate fees & mentel
hearesment ithing you making a 420 with customer
your costumer
make money from cheating coustemer cant go to court for small money so they pay and compney sell that product wich cant sell lockel market gover. should take stape on it i complen also gov.dep.

22- A JAGNNATH PLOT STREET NO. 2 KALAWAD ROAD
RAJKOT
360005
tele .[protected]
mo. [protected]

sbhatiya

Twice, the ATM did not disburse the money. When I contacted the customer service rep, they are saying that their records show successful transaction. So, they will not revert the transactions. How does one handle these guys who are robbing off people during daylight!! I am planning on closing all my accounts and my family accounts with this bank, because of teh poor customer service I received. There is no protocol or procedure that these guys follow when the ATM does not dispense money properly!!

My Name is rakesh bhatia. i m leaving in faridabad. i m using cr card last 7 yrs ago . but oct month 2008 my card used online . same day i will complaint to ICICI bank . my card is looked . but icici bank cann't be help . bank officer told me this is not problem. i m fax many time and mail mail time but proper not responed to me

can u pls help sir. i m frusted

my number is [protected]
rakesh bhatia





Sir,

today as per telephonic with customer executive . i have 2 Revf # SR88413398 & SR97866447.



Both are mail attach in this mail pls check and also attach file


Thanks & Regards

Rakesh
[protected]



--- On Thu, 19/2/09, vicky ku <[protected]@yahoo.co.uk> wrote:

From: vicky ku <[protected]@yahoo.co.uk>
Subject: Ref# SR88413398
To: [protected]@icicibank.com, customer.[protected]@icicibank.com
Date: Thursday, 19 February, 2009, 7:47 AM

Dear Sir,


My name is rakesh bhatia residence in Faridabad (Haryana). i m using
this card last 6 years. but last Oct Month 2008. Anyone use my CR card
through Online. 2 fraud transactions show my cr card. Immediate I was
card block and last 2.3 month call to customer care but proper not
response.
i was sending a fax many time
so i have request number SR88413398. another pls check ur computer. pls

take this action asap

30/10/2008 75425318305000273585593 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 900.00(DR)
30/10/2008 75425318305000273585585 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 800.00(DR)

Thanks & Regards

Rakesh




Dear Sir,


My name is rakesh bhatia residence in Faridabad (Haryana). i m using
this card last 6 years. but last Oct Month 2008. Anyone use my CR card
through Online. 2 fraud transactions show my cr card. Immediate I was
card block and last 2.3 month call to customer care but proper not
response.
i was sending a fax many time
so i have request number SR88413398. another pls check ur computer. pls

take this action asap

30/10/2008 75425318305000273585593 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 900.00(DR)
30/10/2008 75425318305000273585585 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 800.00(DR)

Thanks & Regards

Rakesh

Dear Sir,

This is in regards to my father's ICICI Bank Credit card.
This card was offered free to my father.
My father never ever used the card, until one day a telecaller called him up and told him that since " you dont use the credit card, could we please pay your Vodafone bill from it ". my father replied in the affirmative.

for next few months the mobile bill was paid by ECF facility of the credit card. however one day when my father went to pay the credit card bill he realised that it was better if he directly paid the bill to vodafoneand wanted to withdraw from the facility.

we wrote an email and also a letter to the bank to cancel the facility.A telecaller called up and asked us to cut the card and send it to the bank.(we did the same )

Post this my father started paying his own vodafone bill only to realize that the bank still was paying it.there was double payment of the vodafone bills.

We once again called up and the bank telecaller said it will stop.. however it continued.
We decided not to pay the bill for the credit card and told the telecaller so.. she said its ok dont pay and the card will automatically stop.

we were surprised to recieve a bill of Rs.10, 000 /- for the same .

Next we realised that, the money was taken away from my sisters school fees account withing 48 hrs.

Is This what you call service.???

I would like to know of what next could be done.. I want to take this matter to the highest authority in ICICI Bank and.. bring to their notice o the fraud that the company does.

Please let know

Thanking You
Warm Regards

Niraj PArekh
Assitant Vice President
ZEE TV
GSM [protected]

closure of recurring deposit

one of my recurring deposit was matured and was supposed to get debited in my saving bank account on 18 April 09, i waited for some day after 18th april hoping it will be done however it was never done. When i checked with ICICI customer care they informed that money is with icici bank and than i place a request to debit the amount in my icici account. I was promised it will be done in 1 working day and as if now 5th may the money is no show.

ICICI customer care agents and supervisor have no clue on this and they keep giving excuses like system is not working, we’ll forward the request to the backend department etc. Most of the time these agent done have any idea what they are speaking. Even their supervisor have no access to the information.


Please help me, i’ll provide all the relevant information along with service request nos. And call recording of call centre agent.

regards

Dear Sir/ Ma'am,

My Name is Miss Akshata R Chettiar, I had been a customer with ICICI Credit Cards, I had made my first purchase in June 2007, the purchase was made for 5647, from Richie Rich Shop in Vasai West, and I had also taken membership with Real Player, and since then my problems have begun. As i could not pay the whole amount at a time i kept paying minimum amount and also did make a lump sum amount payment. But each time they kept increasing everytime, after sending an email to the Real Customer Care, they sent back the amount they had been charging me, even after that the amount didn't decrease. I had broken the card and sent it to their company but got no response, but I also got threatening calls, and also got a call from a employee from the collection department, and she spoke rudely, ridiculed me calling me names. For which I complained to the ICICI customer care but got no proper response, and they keep sending me bill and also charge me for the purchases that has not been done by me. I got the latest bill for 15, 357... I will be sending all the emails that I have sent ICICI and the response from them. Please help me. I have all the evidence and the information needed but it is in a hard copy, will be sending them as soon as possible. My contact number is[protected] and my home number is[protected]. Please let me know if you need any information.

Thanks and Regards

Akshata R Chettiar





[protected] Forwarded message[protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Date: Tue, Jan 6, 2009 at 5:35 PM
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / New Customer / [protected]@gmail.com
To: "[protected]@gmail.com" <[protected]@gmail.com>


Dear Ms. Chettiar,

Further to our telephonic conversation, we inform you that your credit card has been de-activated due to non receipt of the payment outstanding. We request to make the payment as per statement of avoid further financial charges.

Late payment fees are charged if the minimum amount due is received after the due date. It is charged at the rate of 30% on minimum amount due, subject to a minimum of Rs. 300.00 and maximum of Rs. 600.00

Late Payment Charges will be levied in the following cases:
* When we do not receive payment of minimum amount outstanding before due date.
* When the payment made is less than the minimum amount outstanding.
* When the payment of minimum amount outstanding is credited after due date.

Interest charges: As per card holder manual, interest charges are accrued in any of these cases:
1. You make a payment for minimum amount outstanding
2. You make a payment less than total amount outstanding
3. If no payment is made.

Interest is charged:
* On the transactions in previous statement from the respective transaction date till the statement date
* On the total amount outstanding from the statement date till the part payment date
* On the remaining amount outstanding balance till the next statement date
* On the fresh purchases done thereafter, till the next statement date.

Rate of interest @ 3.40% is applicable on your ICICI Bank Credit Card whenever a part payment is made.
Sincerely,

Tulsi Sirivella-Emails CC-Hyd
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever

ICICI Bank now offers 9.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Tuesday, January 06, 2009 03:49 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / New Customer / [protected]@gmail.com


Title: Ms.
First Name: Akshata
Last Name: Chettiar
An ICICI Bank Customer: No
Product: Credit Card
Account No: NA
What would you like to say: Dear Sir / Ma'am,

I would like to bring to your notice, I used to be a credit card holder with your bank, however, I have did not have a satisfactory use of the same. For which I had couriered back the card along with a letter to the address mentioned on your customer care online. I have been waiting for a response but have not received any as yet. My name is Akshata R Chettiar, and i am sorry to say but as i dont have my credit card with me I do not remember my number. I would like to get a proper clarification from your accounts department, to my ever growing amount that I have to pay, even after receiving the "RealNet" amount back, i am being charged for its interest, and even after me break my card in to four pieces and sending it back, i am being charged an amount for some expenditure that has not been incurred by me. I am an employed person and hence dont get time to come up to ICICI office and sort out my issue personally. So I would like to request you to check in to the matter, do a proper calculation and give me a correct bill, Coz the bill that was sent to me does nothing but make me suspicious of its nature. Please do the needful, and if possible please send a representative at my residential address to sort this issue out for once and for all. Hope to get a favorable reply.

thanks and regards

Akshata
E-mail address: [protected]@gmail.com
Telephoneno:+91-022-[protected]
Correspondence address: 111 / 301 Aries Co-op Housing Society, Evershine City Avenue, Sector - 2, Gokhiware, Vasai Road (East)
Thane District. 401208


City: Mumbai
Country: India
Pin Code: 401208




a[protected] Forwarded message[protected]
From: akshata chettiar <[protected]@gmail.com>
Date: Tue, Jan 6, 2009 at 7:52 PM
Subject: Re: 'ICICICARE=[protected]' Product: Credit Card / New Customer / [protected]@gmail.com
To: ICICI Bank Customer Care <customer.[protected]@icicibank.com>


Thank you for replying, but this is not helping me in any manner, I have been asking you to clarify the bill that been sent to me. There was a dispute about me being charged for the "REAL PLAYER", but the refund was done by the "REAL NET" to the account, but still that did not lower the rate in my bill, and to top it all I am being charged for a purchase that has not been done by me, time and again I keep getting bill with and increased amount every time, I have sent the credit card back to your company with a letter attached but have not received any reply, I am just tired of all this nonsense, I have received no help from your company whatsoever, and what telephonic conversation you are talking about, I got a call from your department, when I was busy and requested to be contacted later in the evening, but nothing as such happened and you send me this automated email. I want this sorted out once and for all, please help me and stop sending me these automated replies it does not help in anyway. Sending you an attached email that shows the ploughed back amount from "RealNet", please go through it and please give me all the details of my bill.

Ms Akshata R Chettiar


On Tue, Jan 6, 2009 at 5:35 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

Dear Ms. Chettiar,

Further to our telephonic conversation, we inform you that your credit card has been de-activated due to non receipt of the payment outstanding. We request to make the payment as per statement of avoid further financial charges.

Late payment fees are charged if the minimum amount due is received after the due date. It is charged at the rate of 30% on minimum amount due, subject to a minimum of Rs. 300.00 and maximum of Rs. 600.00

Late Payment Charges will be levied in the following cases:
* When we do not receive payment of minimum amount outstanding before due date.
* When the payment made is less than the minimum amount outstanding.
* When the payment of minimum amount outstanding is credited after due date.

Interest charges: As per card holder manual, interest charges are accrued in any of these cases:
1. You make a payment for minimum amount outstanding
2. You make a payment less than total amount outstanding
3. If no payment is made.

Interest is charged:
* On the transactions in previous statement from the respective transaction date till the statement date
* On the total amount outstanding from the statement date till the part payment date
* On the remaining amount outstanding balance till the next statement date
* On the fresh purchases done thereafter, till the next statement date.

Rate of interest @ 3.40% is applicable on your ICICI Bank Credit Card whenever a part payment is made.
Sincerely,

Tulsi Sirivella-Emails CC-Hyd
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever

ICICI Bank now offers 9.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Tuesday, January 06, 2009 03:49 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / New Customer / [protected]@gmail.com


Title: Ms.
First Name: Akshata
Last Name: Chettiar
An ICICI Bank Customer: No
Product: Credit Card
Account No: NA
What would you like to say: Dear Sir / Ma'am,

I would like to bring to your notice, I used to be a credit card holder with your bank, however, I have did not have a satisfactory use of the same. For which I had couriered back the card along with a letter to the address mentioned on your customer care online. I have been waiting for a response but have not received any as yet. My name is Akshata R Chettiar, and i am sorry to say but as i dont have my credit card with me I do not remember my number. I would like to get a proper clarification from your accounts department, to my ever growing amount that I have to pay, even after receiving the "RealNet" amount back, i am being charged for its interest, and even after me break my card in to four pieces and sending it back, i am being charged an amount for some expenditure that has not been incurred by me. I am an employed person and hence dont get time to come up to ICICI office and sort out my issue personally. So I would like to request you to check in to the matter, do a proper calculation and give me a correct bill, Coz the bill that was sent to me does nothing but make me suspicious of its nature. Please do the needful, and if possible please send a representative at my residential address to sort this issue out for once and for all. Hope to get a favorable reply.

thanks and regards

Akshata
E-mail address: [protected]@gmail.com
Telephoneno:+91-022-[protected]
Correspondence address: 111 / 301 Aries Co-op Housing Society, Evershine City Avenue, Sector - 2, Gokhiware, Vasai Road (East)
Thane District. 401208




[protected] Forwarded message[protected]
From: akshata chettiar <[protected]@gmail.com>
Date: Tue, Jan 6, 2009 at 7:52 PM
Subject: Re: 'ICICICARE=[protected]' Product: Credit Card / New Customer / [protected]@gmail.com
To: ICICI Bank Customer Care <customer.[protected]@icicibank.com>


Thank you for replying, but this is not helping me in any manner, I have been asking you to clarify the bill that been sent to me. There was a dispute about me being charged for the "REAL PLAYER", but the refund was done by the "REAL NET" to the account, but still that did not lower the rate in my bill, and to top it all I am being charged for a purchase that has not been done by me, time and again I keep getting bill with and increased amount every time, I have sent the credit card back to your company with a letter attached but have not received any reply, I am just tired of all this nonsense, I have received no help from your company whatsoever, and what telephonic conversation you are talking about, I got a call from your department, when I was busy and requested to be contacted later in the evening, but nothing as such happened and you send me this automated email. I want this sorted out once and for all, please help me and stop sending me these automated replies it does not help in anyway. Sending you an attached email that shows the ploughed back amount from "RealNet", please go through it and please give me all the details of my bill.

Ms Akshata R Chettiar


On Tue, Jan 6, 2009 at 5:35 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

Dear Ms. Chettiar,

Further to our telephonic conversation, we inform you that your credit card has been de-activated due to non receipt of the payment outstanding. We request to make the payment as per statement of avoid further financial charges.

Late payment fees are charged if the minimum amount due is received after the due date. It is charged at the rate of 30% on minimum amount due, subject to a minimum of Rs. 300.00 and maximum of Rs. 600.00

Late Payment Charges will be levied in the following cases:
* When we do not receive payment of minimum amount outstanding before due date.
* When the payment made is less than the minimum amount outstanding.
* When the payment of minimum amount outstanding is credited after due date.

Interest charges: As per card holder manual, interest charges are accrued in any of these cases:
1. You make a payment for minimum amount outstanding
2. You make a payment less than total amount outstanding
3. If no payment is made.

Interest is charged:
* On the transactions in previous statement from the respective transaction date till the statement date
* On the total amount outstanding from the statement date till the part payment date
* On the remaining amount outstanding balance till the next statement date
* On the fresh purchases done thereafter, till the next statement date.

Rate of interest @ 3.40% is applicable on your ICICI Bank Credit Card whenever a part payment is made.
Sincerely,

Tulsi Sirivella-Emails CC-Hyd
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever

ICICI Bank now offers 9.75% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Tuesday, January 06, 2009 03:49 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / New Customer / [protected]@gmail.com


Title: Ms.
First Name: Akshata
Last Name: Chettiar
An ICICI Bank Customer: No
Product: Credit Card
Account No: NA
What would you like to say: Dear Sir / Ma'am,

I would like to bring to your notice, I used to be a credit card holder with your bank, however, I have did not have a satisfactory use of the same. For which I had couriered back the card along with a letter to the address mentioned on your customer care online. I have been waiting for a response but have not received any as yet. My name is Akshata R Chettiar, and i am sorry to say but as i dont have my credit card with me I do not remember my number. I would like to get a proper clarification from your accounts department, to my ever growing amount that I have to pay, even after receiving the "RealNet" amount back, i am being charged for its interest, and even after me break my card in to four pieces and sending it back, i am being charged an amount for some expenditure that has not been incurred by me. I am an employed person and hence dont get time to come up to ICICI office and sort out my issue personally. So I would like to request you to check in to the matter, do a proper calculation and give me a correct bill, Coz the bill that was sent to me does nothing but make me suspicious of its nature. Please do the needful, and if possible please send a representative at my residential address to sort this issue out for once and for all. Hope to get a favorable reply.

thanks and regards

Akshata
E-mail address: [protected]@gmail.com
Telephoneno:+91-022-[protected]
Correspondence address: 111 / 301 Aries Co-op Housing Society, Evershine City Avenue, Sector - 2, Gokhiware, Vasai Road (East)
Thane District. 401208


City: Mumbai
Country: India
Pin Code: 401208

I don't know what is wrong with this Express IT courier. They delivered my courier (Internet Banking Password) from ICICI Bank to wrong people though the address mentioned on the courier was correct. I am really astonished at this inefficient service. WHY ICICI BANK STILL KEEPS THESE KIND OF COURIER COMPANIES AS SERVICE PROVIDERS?

Here, more than Express IT, ICICI Bank is losing its reliability and trust of its customers.

Hi all,

I don't have to tell how unethical ICICI Bank is. And our judicial system is such that such banks are growing more confident day by day. I deposited a cheque against my balance to be paid after few days. I got a call that they didn't received any amount and that due date is near so I am requested to pay before that date. I knew it was a case of misplaced cheque so I blocked that cheque and deposited another one. After a month i get a statement that they received the misplaced cheque so they credited and then debited as the cheque is already blocked now. On top of that they also charged me with cheque return fee of 250/-. I thought, ok i cannot prove that its there fault and that they misplaced, so I kept quiet and accepted the credit card statement. After 6 months I again get a statement with that cheque again debited increasing my outstanding balance to be paid. I registered a complaint in customer care saying that how can they debit same amount twice that too after six months. They accepted the mistake and promised to call back. Did the call came..whats your guess :) Yah! never came. so I had to get back to customer care and threatened them with consumer court and non payment of any amount until they resolve the mistake. And you know what the customer care professional says " Sir you can very well give a complaint to consumer court". Great they are so used to it that now they are very confident that nothing will happen.

I will not leave them just like that, but before doing anything foolish I just wanted to have your guidance so that I am protected by law.

Thanks a lot. And please avoid ICICI the most corrupt bank in India.

Amit

ICICI Bank Complaints - Bank robs off my money

Hi,
I have a salary account with ICICI bank. It is a visa card.
On 4th April - 09, Saturday i tried to withdraw money in SBI ATM. Initially i tried for Rs. 6000. But, it did not go through. It said transaction declined. Then, i again tried for Rs. 6000. Even that dint not go through. All the two transactions got declined. The ATM did not give any money. The next day when i went to withdraw money, I was shocked to find that the bank has debited Rs 12000 from my account. I filed a complaint for this on 6th Apr-09. They asked me to wait for 8 working days. I am still waiting and there is no update from their side.
I am in high emergency for the money.
For the past few days I have been looking into lots of incidents of people getting cheated by banks. Obvious, I dont want ICICI to rob off my money.
Please advice me on what immediate step I can take.
Thanks,
Anup

Hi All,

I have never received any card from Centurion Bank of Punjab ( Now ICICI Bank) but the ICICI people have called me several time and came to my house to collect the payment. I got a mail from the ICICI bank stating as below which includes my reply to them.





Hi Prasad,
I have already informed your executives about the payment due. See the first thing is i have never applied for any card provided by ICICI bank. And you people are forcing me to pay the bill. And some third party is coming to my residence for payment collection. If this will continue then i will take legal action against you people. I need a clarification on this.

Thanks
[censored]anshu






vishwa prasad <vishwa.[protected]@icicibank.com> wrote:


Dear Mr/Ms. CHANDRESHWAR P [censored]ANSHU
This is to inform you that your ICICI Credit card is 4 months overdue.
If you could kindly look into the matter and make your payment at the earliest.
Credit Card # [protected]
Total Amt Due : Rs 46266.87/-
Minimum Amount Due: Rs 8010/-
Kindly make the payment at the earliest or before 23 April 08
KINDLY IGNORE IF PAYMENT MADE

Regards,
Vishwa Prasad
Collection Cards
Bangalore
[protected]



But i didn't received any reply from them till date. Once i got a call from them saying that if i don't pay the bill they will put my name into the defaulter's list and in the future I can't get and loan or credit card from any bank.



Thanks
[censored]anshu

Sir,
My ICICI HP Credit Card No [protected] since 5 months I am receiving Statements to my residence or to my e mail without my nowledge they have deducted Health Card annual fee which I now when they sent me the details to my residence. The ICICI Bank is trining a Big cheating gang over telephone like customer care their they fix all card holders with their conning training ie what first told me is for health card that first they are going to deduct only one month fee and if you satisfy with Health Card benefit then only the remaining fee will be deducted by monthly but not at a time, this what they told and now what they are doing is deferent method and now they are fearning me that they will complaint to M/s.CIBIL this is the way they are doing. Now kindly deside the solution for this to me please. In India the mazor companies are looting Banks amounts in Lakhs of Crores in the way of loans and no one is bother with them and Banks are squeezing Comman man if they make late payment by keepikg heavey penalities this is very cruel thing.
Pakistan is creating Human Bombs and ICICI Bank is training Human Cheaters (Customer Call Agents).
If the Indian young educated citizens trained like this what will become India future ? No one will follow at least 10% of Gandhiji's footsteps.ICICI LUMBARRD Policy No: 4034i/FPS/04374795/00/000

BEWARE OF ICICI, NRI Customers, NRE Savings A/c - dont invest your moeny. ICICI Account holders be CAREFUL
It took more than 6 weeks to open/ activate NRE A/C; Internet password took another 6 weeks after making lot of calls while in India in August 2008 visit. What an awful experience?

You can not remit/ deposit check by mail in USA. Did you know that?
Have you visited the NRI internet banking? You can not browse easily through the website. They do not have direct link to close your account. It is a very tedious process to maneouvre the website.

I can not trust the money transaction by risking as there is always phishing going on.

Recent incident


I had Rs. 15, 115 balance as of September 23, 2008 (well above Rs. 15, 000 balance minimum not even known/ disclosed to me at the time of opening my account on August 16, 2008 at Patna, Bihar).
My Account no. is[protected]It is no longer confidential, good for internet banking because of PRIVACY).
I was given Debit card (which can't be used in USA and the charges were not disclosed.
They deducted Rs. 224 on November 5, 2008 which brought the balance to Rs. 14, 891.00 (below Rs. 15, 000 minimum rquired). This helped ICICI Bank to start bilking me and charging Quarterly fees of Rs.843 (charged on February 3, 2009) and again receently Rs. 827 on April 16, 2009.
I was charged total of Rs. 1, 894 for my account that started with Balance of Rs. 15, 115 (I paid 12% to the bank, rather than getting paid as interest).

Can this happen in USA? You bet NOT.
We NRIs and Indians are treated like TRASH by PRIVATE Banking as ICICI Bank, ING BANK.

I still believe in State Bank of India (Excepting too slow for changes).

I was planning for furure to put in Rs. 20 Lacs in Fixed Deposit in ICICI Bank for purchasing Apartment this year. I just opened to experience the phenominal changes in INDIA (I visited after 1992) and was ghastly disappointed.
HINESTY is no longer the best POLICY. DECPTIVE practices and quick profits will DESTROY INDIA.s ECONOMY.
WAKE up People ???

Indu Jha

Respected sir

I am to submit that I am having SB account bearing No.[protected] in ICICI Bank, Tirupati.Chittoor District, Andhra Pradesh.

In this connection I am to submit that while issuing me a ATM card. The above said ATM Division has promised to keep " 0 " balance. I have been made many transactions since 2004. But unfortunately I noticed in the year 2008 that an amount of Rupees above One Thousand and odd was recovered date not exactly not known and again on 20/4/2009 Rs. 827/- again recovered as QAB Charges with out any kind of intimation.

With this action taken by the ATM Division of ICICI Bank.I was much felf inconvinience in with drawing the amount from the ATM Counter and fooled in front of others. Which cause much mental egony.

As such I requst you to take necessary action acording to Law which the ATM Division of ICICI Bankt caused to me and arrange to inform me if any act made against the " 0 " balance.

K. RAJAGOPAL REDDY

ICICI squeezing the blood of house loans customer - the facts are here

i took house loan of 1800000 in aug 2005 at 7.5% interest rate, soon the interest have been increased to 9, 11.5 and then 13% pa. I had requested ICICI thru various channels for interest rate reduction, every time i got the same geneirc cut/paste response. Every time they tried to educate me about PLR. Finally i moved to another bank at low interst rate, Suprisingly the out standing loan amount while closing the loan acctoun with ICICI was 17, 99, 000 after including fore closure chares of 2.21%. During the 44 months period i had paid to ICICI nearly 7, 68, 000 for EMI, but i could see only 1000 drop in my outstanding loan amount. (is 1000 = 768000, perhaps is correct with ICICI)

ICICI just squeezing the blood of house loans customer. I am not sure what statuory bodies doing in respect of protecting customers and virtual robbery of customers by banks in the name of foreclosure charges. I think all banks collectively playing this game.

What is happeing to leading US bank( about collaspe), what happend to leading Indian IT company( accouting mal practices) -So nothing is static - I am sure ICICI will soon collapse - Offcourse companies can survive for short term by showing attaractive results but not always. I do not think the day is far away to see that for ICICI bank ... ...

Sir,

I have taken Home Loan from ICICI bank (LBMUM[protected]). This is floating one. While taking the loan I had been informed by them that when rate of interest increase it will automaticaly increase & reduces with same fashion. But now these peaople are asking to pay 1.93% amount on balance amount. I did checked with them before 1 month they said that its 0.5%. Which increased without intimetion.
Now how can this be resolved? ICICI Bank is never trusted & transperent. Everything remains hidden under cover.

Please help me out.

Regards,

Jitendr Gawade,
[protected]

Dear Sir,
I had submitted my EPF application in June 2008. Iam an ex employee of ICICI Bank, having employee no.-130328. I had submitted completed form 10C for withdrawal of EPF amount. ICICI Bank had also submitted my EPF application to RPF commissioner in January 2009.

They had given me the contact number at [protected] for checking the status of EPF withdrawal. However nobody picks up the phone and it always remian busy. Moreover till date I have not received any cheque or credit to my account for EPF claim.

My account no. is MH/18796/52775.

Kindly advice.

Regards,
Amit Malhotra
[protected]