ICICI Bank Complaints & Reviews

Dear Sir,

I got a call from icicilombard had taken a health insurance of 3 lakhs for my family(spouse and kid) and they said they will convert it into monthly emi of Rs 530/- stated on july 08 now i want to discontinue this policy I had already paid all my instalments on time and as per cancellation policy they said that I will have to give Rs 2600/- which doest not fit in our cancelleation agreement.. As per cancellation...

THE BRANCH MANAGER, Dated:12/06/2009
ICICI BANK FEROZE GANDHI MKT.,
LUDHIANA.
SIR,
I have an A/c no.”[protected]” at the name of HARMANJIT SINGH AND MANMINDER KAUR with your bank and also one locker no “336” & it’s key no.”363” related to this account.
On 11/06/2009 we came to you bank to operate our locker no.”336”, but the concerned person Mr. NITESH KUMAR said that “336” locker is not yours now; you have surrendered this locker in 2007. We asked him to provide us the copy of that letter on which we surrendered .Then we questioned him if the locker has been surrendered then the bank why not collect the locker’s key from us.
We have the key till date and we also did not give any written information to surrender the locker.
Then after some discussion he and his seniors came there and said that there may be some error in our records and said to concerned person let them operate the locker.
When we went with him to operate our locker it was great surprise for us when he said that the key did not work he attempted 3-4 times but in-vain then we tried our self but the locker did not open
After this Mr. NEERAJ and his boss also did some attempts but they also fail to open the locker.
When we were doing all these I noticed and said to Mr. NEERAJ and his boss that my locker and its riveting are not in proper condition, the upper aluminum plate is not fitted properly.
I asked them for this and they said “give us some time to check out all this matter that what had happened”.
After that n phone Mr. NEERAJ admitted that the locker no. “336” had break open by mistaken and your material is safe sound and said just come to us to solve this problem.
When we asked them to open with the key that they have after changing the locker they said we did not have any key to open this.
After that Mr. NEERAJ and his boss decided to break up the locker in front o[censored]s at bank cost and check your belongings (material) and admitted if there is any loss our bank is responsible for all that.
Thanking you.

HARMANJIT SINGH

Arun H. Tomke
B302/-, Sai Green Vatika,
Dattani Park, Kandivali E
Mumbai-400 101.
Date: 22 May 2009

To,
Mrs. Chandra Kochar,
C.E.O. ICICI Bank


Subject:- Wrongly debited amount of Rs. 12, 210 in my saving account number “[protected]” against credit card bogus loan (number [protected]).

Reference: - 1. My Credit Card number is [protected]
2. My Letter Dated 21/02/2009
3 Your Letter of Ref No. 123008/387669C Dated 25/02/2009

Dear Sir,
This is regarding to wrong loan taken against my credit card (no. [protected]) and loan amount debited from saving account number[protected] in the above mentioned subject. I have observed the same wrong entry of Rs.63, 990 dated 8th May, 2008 from my Bank statement about wrongly installment withdrawn amt. as following
Date: - Amount
23/07/2008 1940.00
23/08/2008 1950.00
24/09/2008 1960.00
23/10/2008 1960.00
24/11/2008 1970.00
24/03/2009 2430.00
TOTAL 12, 210.00
The ICICI Bank Loan Deparment People were coming to my office and were asking for the installment for the bogus loan, so because of that I didn’t attended my office I was mentally and physically distributed. For that I was Hospitalized and I was on leave from my office for about one and a half month this created me a financial loss.
Mr. Vinod Pawar assured us that he would give the money within one week but he failed to fulfill his commitment. I send an email to ICICI Bank for that purpose after that we received a letter dated 31st Dec, 2008 from ICICI Bank mentioning that they have initiated my complaint and the investigation will be taken within 45 days but instead of that the amount has still not been transferred to my account
I am a Govt. Servant so can’t donate much time to this matter but there are no action taken from your side.
I have already loged a complaint in your Helpline No. of R.No. 91300859 Before Two Months & I again Loged a complaint & had a talk with your helpline person Mr. Shrikant Gundu on Dated 22nd May, 2009. He gave me the S.R. No.[protected].
So I emailed Mr. Kamath & Smt. Kochar ICICI Bank Dated 24th feb, 2009 But there is still no reply till now.
Moreover, I have also planned to lodge complaint in the Samata Nagar Police Station, Kandivli (E) about the same bogus loan mentioned in the above subject.
I request you to kindly reverse all these bogus entry from my saving account along with interest @ 20% PA and also nullification of loan (no. [protected]) from my credit card. And Please cancel my credit card.
Further I request you to take the strict action against my Mentally, Physically & Financially harassment.

Thanking You,
Mr. Arun H. Tomke
Mobile No. [protected]
Email Id [protected]@ymail.com

Hi,
My brother and I were doing shares trading through ICICIdirect.com. We did short selling L&T shares in F&O at Rs.950/-. After election results, the stock market raised to higher. L&T share rose to Rs. 1440/. The next day it came down to around Rs.1380/-. Therefore, we thought wait for some more time. We received a call from ICICI that it was better to square off the share because it would go further up. So I squared it off it at Rs. 1350/- . But that share came down to Rs. 1225/. I got loss of Rs. 50000 /- due to mislead information by ICICIdirect.com. Not only this, I observed whenever we want to buy or sell shares in peak time the site will be down.
So I request you all don’t believe in the information provided by ICICIdirect.com and the site too. I thougt atleast some people would be saved by this information.

Regards,
Siva Rama Krushna,

dear sir.
i m having nri acc( no:[protected]opened with icici bank mazgaon branch mumbai before leaving to usa.
i was promised by bank staff that i ll b informed by bank thru email about sucessfull opening of my account.
till date i have not recd a single mail (already 2.5 months over) and moreover the internet id and password provided are not working.
i tried thru their site..every time i am given 1 complaint no. but surprisingly till date problem is still persisting.
i really doubt about their SO CALLED NRI SERVICES attitude.
i really dont hope that they will ever solve my problem.
still looking for a positive response.

I tried to withdraw 20, 000 Rs. from one of the ICICI Bank ATM in Bapunagar, Ahmedabad on 6th June .09. Although i got the message " Unable to Process your transaction", I got SMS that 20, 000 Rs. was debited from my Account. It must have been credited back to my account as the transaction was unsuccessful but this is not the case.Till date i haven't received the amount back. I had raised the grievance but response was negative stating the transaction was successful from ICICI bank's point of view. How is it possible to have the two differenct status for single transaction as i havent received any money from ATM.This is not at all acceptable.I have stored all the SMS's that i had received for each transaction.
Hoping for your immediate response.

My complain No: SR[protected]

On the day of dispatch i received a message to my mobile, But to track that there is no proper land number to contact. All the land no which i got from the internet is not at all working properly. If you can give me the Proper contact no that would be helpful to me.

I need the contact No of Express It(hyderabad) from where i can track my courier. The courier was sent from ICICI lombard.

I had taken a Car over draft (Car OD) loan from the ICICI bank. The bank had taken my car original Registration certificate (RC Book) for the purpose of endorsement, for which i have an original acknowledgement letter from the ICICI bank; the bank has not returned the RC book. I have paid the entire amount due and asked for the RC book, the ICICI bank has only provided me the NOC certificate and did not give back the original RC book. I immediately...

hi, in 24/11/08, 9185 Rs check( check no.893664) comes in begusarai icici branch from income tax office but this amount does not credit in account(Ac.No.[protected], branch manager gives me comments "they are missplace the check", after that on one give me response since last six month(Branch manager/operation manager, Mr. ajay singh/Mr. nilesh kumar)., i am in big trouble and my last step is going to consumer form, so take action as soon as possible.
Regard by
Ravinder singh negi
Reliance communication
[protected]

I’m holding an ICICI Bank HPCL Gold Credit Card # 4477 **** **** 6000



On 8 June 2009, I received a call from ICICI Lombard for a health insurance policy. I consented them to send me the policy papers at my home address but as soon as the call was disconnected I received an SMS from ICICI bank that an amount of Rs. 8640 has been debted to my credit card account. I have not given any signatures or my CVV number for this transaction and I do not wish to make the payment on the basis of a simple telephonic conversation which was marred by network interruptions.



The dispute was not suitably resolved at the Customer Care Centre on phone, neither in the credit card department nor at ICICI Lombard



I DO NOT AUTHORISE ICICI BANK OR ICICI LOMBARD TO TAKE THIS PAYMENT FROM MY ACCOUNT IN ANYWAYS WITHOUT MY SIGNATURE ON A RELEVANT DOCUMENT. This kind of lacuna was not expected from a bank of your repute whom I trust with my salary and other personal informations.

A recovery personal Mr.Jitender Mobile No.[protected] took 13 Post Dated Checqes for the period March 2009 to March 2010 from me in the month of March. Despite repeated requests he did not issue numbered receipt and kept assuring that he as submitted the PDCs to their Chandigarh office. However the PDCs does not seem to have been updated in the records of ICICI Home Loan Ltd. and I am being harrassd by frequent phone calls for no fault of mine.

Roop Kumar Sharma
Shimla

To track your consignment, please enter C/note Number.


for multi track Click Here


Tracking Result
Consignment No. Booking Date Destination Type Manifest No.
[protected]/06/2009 SIWAN D SWN/020609/1/OTC/D/810
Consignment Status Forwarded on 02/06/2009 PCS
Receiver's Name COD Amt 0.00
Remarks ToPay 0.00

Consignment Details
Date Status Forwarded To Remarks
01/06/2009 00:32
Forwarded by GHAZIABAD (GHAZIABAD HUB) BIHAR-MIX
02/06/2009 16:17
Forwarded by Asaf Ali HUB (ASAF ALI HUB ( BIHAR SEC.)) SIWAN



To track your consignment, please enter C/note Number.


for multi track Click Here


Tracking Result
Consignment No. Booking Date Destination Type Manifest No.
[protected]/06/2009 SIWAN D SWN/020609/1/OTC/D/810
Consignment Status Forwarded on 02/06/2009 PCS
Receiver's Name COD Amt 0.00
Remarks ToPay 0.00

Consignment Details
Date Status Forwarded To Remarks
01/06/2009 00:32
Forwarded by GHAZIABAD (GHAZIABAD HUB) BIHAR-MIX
02/06/2009 16:17
Forwarded by Asaf Ali HUB (ASAF ALI HUB ( BIHAR SEC.)) SIWAN



To track your consignment, please enter C/note Number.


for multi track Click Here


Tracking Result
Consignment No. Booking Date Destination Type Manifest No.
[protected]/06/2009 SIWAN D SWN/020609/1/OTC/D/810
Consignment Status Forwarded on 02/06/2009 PCS
Receiver's Name COD Amt 0.00
Remarks ToPay 0.00

Consignment Details
Date Status Forwarded To Remarks
01/06/2009 00:32
Forwarded by GHAZIABAD (GHAZIABAD HUB) BIHAR-MIX
02/06/2009 16:17
Forwarded by Asaf Ali HUB (ASAF ALI HUB ( BIHAR SEC.)) SIWAN

I wanted to open a NRE demat account with ICICIDIRECT. I already have a NRE a/c with ICICI. In spite of that ICICI wants me to open another NRE account, 3-in-1 i.e. savings+demat+trading. It is absolutely unnessary.

A new Demat a/c can be opened easily and the same to be linked with my existing NRE a/c. On top of that ICICI charges INR 4000 as joining fees.

Sir, I had applied for home loan from ICICI bank home finance from their Gwalior branch on[protected] and handed over some blank cheques of my saving account of Axis bank.
After two weeks I got call from ICICI bank Gwalior branch that your loan has been processed/sanctioned (vide reference no.60786893 through SMS) and now we are going to submit the cheque for clearance to our branch towards processing charges( i.e. 0.5% of loan amount since the loan amount was Rs 18, 00, 000/- the charges were 10127/- inclusive of service tax), so you are requested to maintain the sufficient balance in your account on this I told them ok if the loan is sanctioned and documents have been processed then you can go ahead and you can send the cheque for clearance. Accordingly it got cleared after three days and money got transferred from my account.
Again after five days, I got call from branch manager saying that there are some of the documents submitted by builder are not valid and we can not sanction the loan. On this I requested them to revert my money back to me, he said no it will not be given back ..
Sir, it is purly a cheating case by ICICI bank.
I would like to request the bank management to look into the matter give justise to the customer like me.
Sir

I opened a trading account with ICICI direct four years back, at that point of time I was forced to open a saving account with ICICI bank since ICICI direct was not having any tie up with any other bank. Now few month back ICICI bank increased minimum daily average balance to Rs 10, 000/-. for saving account Still ICICI direct does't support any other bank for saving account. ICICI in a way has monopolised and is forcing all ICICI demant account holder to maintain a considerably high balance in their bank. ICICI is deliberately not doing any tie up with any other bank, As a customer I am feeling cheated and victimised

Dear Sir,

I sent a online request to ICICI Bank for sending me a DD for Rs. 200 in favour of M/s. Hindustan Aeronautics Limited, Bangalore on 04 May 2009 vide Service Request No. SR[protected]. The Bank failed to deliver the DD to me within promised 7 days. Since I lost the opportunity to submit the application for the post of Deputy General Manager to HAL for non receipt of DD, I asked them to cancel the DD and refund the amount of Rs. 200. Since then correspondences are going on and till date the amount is not deposited to my account. Every time the Customer Service executive changes and get all the information and promise to settle the same within a day or two. In view of this, I would like to complain to the jurisdiction to look into the case and give me justice at the earliest.

Thanking you,

Yours faithfully

Shivakumar B Hosamani
+[protected]

Dear Sir/Mam,
I didnot apply for any Credit card of Centurion Bank of Punjab, But i received a card and use it normally. Imy Card limit was 36000 and i used my full card limit in April 20 08, From till date i pay 2500 to 4000 every month. Till date i pay appox 25000 rupees, but in may 2009 my outstanding was Rs 51000. From Apr 2008, i didnot received any statement. i dont know which charges levied on me because i already paid Rs 25000. But now my outstanding is Rs 51000.

I paid last payment on may 2nd, 2009, A cheque of Rs 6350 dated 09/05/2009. But icici presented the cheque on same day to my bank. result that the cheque has bounsed. Than i received a legal notice from icici regarding bounced,

i have no any mistake. bank is liable for that. Than what can I do. My card no is [protected]

Dear Sir,
I would like to get confirmation about my salary account. I was not using it for past 2 years. Now i asked someone to transfer money into thi a/c. So please check and let me infom about the current status of my account. My account details are :

Sudhanshu Kumar
[protected]...

I have redeemed one of these bonds but I don't know which one. Please help me in redeeming the bond which is overdue. My bond details are given below:

TAX SAVING BOND-022000-TSB

Bond holder No.[protected] Certificate no. 22149
Distinctive Nos.[protected]

TAX SAVING BOND-0199-TSB

BOND HOLDER NO. 5008-982 CERTIFICATE NO. 3561
DISTINCTIVE NOS.[protected]

I have been holding the ICICI Bank Credit Card since 2006 and has always been partyicular about my payments. In May 2009 I received the Statement for the month of April for an amount of Rs.10391.25. I issued cheque before the due date 15.05.09 and dropped the same in their ATM drop box on 12.05.09 but they have shown the receipt on 14.05.09 and the same was sent for clearance on 17.05.09. Later on due some technical fault (not due to insufficient balance) the cheque got bounced. later on I received a call from their collection agents and i was verbally abused and inexplicable foul languages were used even hough i repeatedly assured that the payment would be made in full after sorting out the issue with my bank. meanwhile they have stopped giving me the credit facility despite having sufficient limit. After being a loyal and active customer of the bank this kind of treatment and verbal abuses has shocked and given me pain and i have been suffering from mental depression due to this incident . please help ...