Dear Sir,
I would like to bring to your notice that Icici bank people evert time deduct money from my saving A/c without intimation. I am in the phase of settement of my Icici card [protected] .the bank people have accepted to settele the amount in 45000( to be settel in 3 installment but once i had made the first installment they said that your settelment amount has been rejected.
last time when they deducted amount from my a/c I was in appolo hospital chennai for my dad surgery and they Debited amount from my a/c in which i faced lot of problem as i was short for amount to deposit at the hospita.
please find the below mail where you will find how these people are trained for cheating.
Dear Sankaran,
As per our last communication you told me that you will get back to me for the below query & request but today collection people had Debit 18691/-Rs from my saving account, As i had told you earlier that the particular credit card was at the settelment mode and for the same i had already paid first insatllment 15000/- and the rest of the two was to be collected through the cheque and some was come at my place along withe settelment letter.
please get the reversal done of the above amount and adopt the authentice way for settlement. you can cross check SR[protected] according to which Nisar( collection manager) had communicated that credit card nos [protected] has been approved for the settement fo 45000/- according to that i had paid 15000/- cash as first intallment and rest is to be paid in cheque . I had mailed earler also intimating Nisar that nobody had yet turned for collection.
this is third time happen that i had gone for settelement and some unauthentic activity has happend from your end. please do the requirement on urgent basis, I had word with the call center team according to him the same has been done from nagpur collection team.
Thanks & Regards
Avinash pillai
icici lombard
Jabalpur (M.P.)
'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
----- Original Message -----
From: Avinash Pillai
To: saikrishnan.[protected]@icicibank.com
Sent: Friday, July 17, 2009 5:03 PM
Subject: Fw: ICICI Bank Credit Card - Intimation for Payment
Dear Sankaran,
please go through the below mail As discuused with NISAR the Credit Card No. [protected] was to be setteled in 3 installment 0f 15000/- ( in 45000/-) and according to that i had made the first payment and i was told the rest two Payment will be collected by collection officer who will carry the settelement letter . but no one turned out after that I had written the mail to Ajanata also that accord to the communication i had not received the settlement letter and no one has approached this had happed twice with every time your people collect the First installment and don, t turned .
11500 /- was collected first time
15000/- second time
request you please first reguarlise thing at your end and come with the proper settelement process I had already paid more than 40000/- in the in this phase kindly check my statement of last year also.
Every time the manager change according the credit pending list circulated and i had suffer.will send you the mail of nisar alsi which o had received at my personal yahoomail.
Thanks & Regards
Avinash pillai
icici lombard
Jabalpur (M.P.)
'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
----- Original Message -----
From: Avinash Pillai
To: Ajanta Barua
Sent: Thursday, May 28, 2009 3:34 PM
Subject: Fw: ICICI Bank Credit Card - Intimation for Payment
Dear ajanta,
please find the deposit payslip attached for your reference.
.
Thanks & Regards
Avinash pillai
icici lombard
Jabalpur (M.P.)
'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
----- Original Message -----
From: Avinash Pillai
To: Ajanta Barua
Sent: Wednesday, May 20, 2009 11:51 AM
Subject: Fw: ICICI Bank Credit Card - Intimation for Payment
Dear Ajanta,
received the request SR[protected]
Thanks & Regards
Avinash pillai
icici lombard
Jabalpur (M.P.)
'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
----- Original Message -----
From: Avinash Pillai
To: Ajanta Barua
Sent: Wednesday, May 20, 2009 11:05 AM
Subject: Re: ICICI Bank Credit Card - Intimation for Payment
Dear Ajanta,
As disscussed I am in the process for the process of settlement of the below credit card amount.
Thanks & Regards
Avinash pillai
icici lombard
Jabalpur (M.P.)
'NO' & 'YES' R short words which need long thought but most troubles in life r the result of saying 'YES' to soon or 'NO' to late
----- Original Message -----
From: Ajanta Barua
To: avinash.[protected]@icicilombard.com
Sent: Monday, May 18, 2009 3:47 PM
Subject: ICICI Bank Credit Card - Intimation for Payment
Dear Avinash,
Sub: Credit Card No. [protected]
It may have missed your attention that a Minimum amount of Rs. 45, 460.00 is due from you in respect of your lCICI Bank Credit Card as mentioned above.
Total Amount Due - Rs 45, 460.00
You are requested to regularise your account by paying Rs.45, 460.00 as above at the earliest. Please make the payment at the address as mentioned below:
Ajanta Barua, DSMG - KAM
III Floor, West Wing RAPG Tower
J B Nagar, Andheri E, Mumbai - 400059
Contact No.[protected]
Please feel free to meet our authorized person at the above mentioned address in case you require any further information / clarification. Kindly ignore this letter if you have already made the payment.
Yours sincerely,
For ICICI Bank Ltd,
Ajanta Barua, DSMG - KAM
III Floor, West Wing RAPG Tower
J B Nagar, Andheri E, Mumbai - 400059
Contact No.[protected]
Aug 14, 2020
Complaint marked as Resolved
ICICI Bank — Account Frozen
HiMy account was frozen few months ago, I wanted to unfreeze it so i can close it . Even after submitting all the information on 30 august 2008 i was told that my account will be active within 5 working days. After 2 weeks from inquiring here and there... i found out my request was not given for processing before 15 September (because may be the girl i gave it to forgot and went on a leave). even after my request was given for processing and i was told that my account will be active within 4 days it didn't happen. i wrote them a mail again then i found out it will be done on 22 September 2008. today is 23 September 2008, its still frozen and i cant close this account until it comes out of the frozen state ... next month may be they will deduct some hefty amount for not keeping the minimum balance in the account.
This is the height of bad service. you cant complaint on customer care about any branch. you cant complaint to a branch about another branch . the only thing they revert back is for mail.
ICICI Bank — Bank has frozen my account without proper verification
Sir,Few days back ICICI bank has freezed my bank account[protected] without prior intimation.
There reason they stated that the PAN number provided by me is invalid.
After that i confirmed that my PAN number(AKWPG7936K) is updated properly in ICICI database. I have also given a copy of my PAN card, but still my account is locked.
Its a simple harassment of customer since i even cannot withdraw my own money from the account.
Request you to do the needful.
Regards,
Ganesh
i have sent mail 2 times but i didnt get any responce so want to know where i can get responce other
wise i have to approch any where else becuase i am suffering from financial problem because they are not activating my salalry account and they asking every time 4 working day .when i called to agent who has collected docs from me he said its in process at RPC so cant comitt any thing its realy bad experiance with this type of bank...
Regards
Sunny Tiwari
[protected]
I have been an icici customer for over 3 years, I have 2 savings accounts, 1 salary account, 2 loans and one credit card with a cash in select advance on it.
I was unable to pay 3 consecutive emi’s of my cash in select account no.[protected] due to some financial problems however I still continued to pay my credit cards and my other loans on time without any default, I understand that I was supposed to pay my cash in select emi’s also because of which the bank leaned the following of my accounts
1.salary account no.[protected]
2.savings account no.[protected]
First of all the bank leaned my account without any prior info I did not receive any letter nor any phone calls so I called the call center no. and they said that if I pay my due emi’s along with the late payment and finance charges the lean from my account will be removed so as per their commitment I paid rs.4000 cash and I gave a debit note of rs.11474 to clear of the pending emi’s and get my account back in order, I was promised by the call center staff that after I pay all the pending dues and get my account back in order my accounts will be released in 3 working days but its been a month now and I am unable to use my accounts and now the bank is forcing me to preclose the cash in select loan which I m financially incapable of right now however I have paid all the pending emi’s and I m looking to pay all the remaining emi’s on time but no one is helping me.
If you check your database I have two loan accounts with icici bank which are as follows
1.LPDEL[protected] – 48 EMIS out of which 44 are timely paid 4 remaining
2.LPDEL[protected] – 36 EMIS out of which 26 are timely paid 10 remaining
Even with customer’s who pay their due’s in time the bank is behaving in this way does not seem like no.1 bank which you guys claim to be
Kindly get back to me as soon as possible so I can discuss my grievance and agree on a solution with mutual understanding
Thanks and Regards
Lalit Kumar Jha
[protected]
ICICI Bank — not resolving my problem, freeze account without any prior intimation
i have been saying that i have never taken loan or any type of due relation with ICICI. Even my PAN card is registered in DTI. if you find any type of dues relation then please disclose . everytime i am going to ICICI they ask for te due relation which i never had with icici. put yourself in my shoe in feel the harrasment and tension i am feeling due to this . yesterday when i talked to my HR she told me settle it down as soon as possible . i dont undersatnd what to settle and what to clarify , i have told ICICI to show me the document which points me about the guilty . if i find myself guilty i will pay any amount . but if there is nothing why a common man is getting so trouble. I have my account in india's biggest bank SBI and PNB where i have submitted the same PAN card , i have Airtel and rellaince broadband connection which i have got by submitting the same PAN card . then it indictes that there is no significance that my PAN card or my birth date or anything mentioned in my identity proff is wrong . As per the 2nd reason that i may would have any dues with ICICI. i can say that i have never involve myself in such antisocial work. if ICICI bank really feels that i am guilty then i have right to get the information about the particular dues which your bank is pointing and which has lead to debit freeze. puting alligation is simple but proving is hard . i am in dilema i need to have salary account of ICICI for salary transaction. Being a private bank if you treat your customer in such a way that then are you sure i will allow any of my coleague , family member or myself to have any finacial or bank relation wit ICICI .word of mouth is the fastest mode of communciation, i am a masters in business administration . i undersatnd the basic of banking and wealth management , i undersatnd the KYC . but today i am really feeling why your reputation is not as such HDFC , SBI or HSBC. you need to have tyranspirancy in your system and provide satisfaction to your customer and allow them to experince your service . this will help you to be the top bank in india , otherwise i dont think i would ever allow myself to with ICICI , if my problem is not resolved as soon as possible. this is the fourth time i am sending you all the mail . and see you are still not able to find the reason why my account has got freezed up. this is directly a question on your quality srvice, qulaity means less complaint more positive feeedback from cutomer . i have never threted you all or made any scene in your bank beacuse i always give my client to serve me well and satisfies me with their service which i do same in my company ,thanks with regard ,
Rahul kumar ..Account number :- [protected]. mail id :- a.rahul.[protected]@gmail.com