dear sir,
i hold a credit card of icici bank credit card no. [protected], in the year 2008, i have use the credit card for purchase of goods, for payment of hotel lunch bill, on augest 2008, i have pay rs. 290.00 for the last payment of of my hotel lunch bill, there were none of the payment left for any of the purchase, it was the last transction & i have pay up my due of rs. 290.00,
There after i any receiving a letter from icici bank for the late payment charges by add up the interest, i have explain all the matter, & they agreed that they will give me the reversal for the charges they have leavy on my by way of interest, but the condition was that for my a/c settlement i have to paid rs. 200.00 for full & final settlement, if i agreed then they will give me reversal after reversal they will send the person to collected rs. 200.00, i agreed to them, they have reverse the amount, & in the month of december, 2008, the amount show in my credit a/c. was rs. 199.00, on 01/01/2009, i have call the icici credit card, andheri payment department for the collecting of rs. 200.00, they have stated that within 15 day the person will come & collected the money,
but one month have passed none of the person have come to collected the payment, & they called i told them to come & collected the payment, but they stated that now you have to pay the fulled amount show in you a/c. ( i.e interest for the month of dec, & jan, ). as the payment department did not agreed to rs. 200.00, they called me one in a month, forcing me to payment all the interest charges, till the date, they told me that now your a/c. will be settled by rs. 1800.00 if you pay the fulled amount then the a/c. will be settled, I requested them that i will pay rs. 200.00 as agreed, if you want more than, last i will pay rs. 300.00 not more then that, now the person are haresting my by calling in night by some pco no., so if some one can suggested me what to do.
Aug 13, 2020
Complaint marked as Resolved 
sir for your information in the month of Oct 2007 I had received my credit card (no [protected]) statement which had five dispute transaction of Rs 2, 500.00, Rs 2, 500.00, Rs2, 500.00 Rs 2865.23 and Rs 4913.27. I immediately contact your customer care and register a complaint which no is SR42889327. After this complaint next month Nov 2007 your bank was credit (back) only three transaction Rs 2, 500.00, Rs 2865.23 and Rs 4913.27 but other two transaction of Rs 2, 500.00 each ware still pending. I again contact to your customer care but they told me your request is pending. In April 2008 your bank was credit one more transaction Rs 2, 500.00 credit.
Sir I want to know about the following facts:-
1. When I register a complaint for five dispute transaction how can it possible that you are solve only three + one transaction and one is still pending after the gap of seven month.
2. when I register a complaint in your cell center they was ensure me that after the register a complaint within 45 days it will be solve. I was register my complaint in four time. Ist time 29 Oct 2007, 2nd time 8 Feb 2008, 3rd time 12 March 2008 and the forth time 5 May 2008. But after the gap of 200 days it was still pending.
3. AMOUNT SPEND BY ME AMOUNT PAID BY ME DISPUTE AMOUNT
a) Sep 07 7, 998.66 7, 990.00
b) Oct 07 7, 998.68 7, 990.00 15, 278.50
c) Nov 07 6, 833.33 6, 830.00 5, 792.97
d) Dec 07 9, 183.35 9, 000.00 6, 521.84
e) Jan 08 13, 725.00 13, 725.00 7, 117.66
f) Feb 08 8, 069.00 8, 069.00 7, 744.86
g) Mar 08 NIL NIL 8, 208.76
H) Apr 08 NIL NIL 6, 377.28
The above amounts which was spend by me was paid in time but your bank was charge INTEREST + LATE PAYMENT FEE + SERVICE TAX in every month. Is it possible that if someone paid his amount well in time your bank was charge the such type of charges. If no please give the region.
On 17 May 2008 I was received a letter from your side which ref no is CC/28-04/81646 dt. 12 May 2008 which they mark me they may impact my credit history and they share this with credit bureaus. For your information I already register a complaint in BANKING OMBUDSMAN WHICH COMPLAINT NUMBER IS[protected] and even after this if you are harassing me and given this type of letter I will be register a complaint against your bank in consumer court and publicity in newspaper