[Resolved]  Icici Lombard — Ignoring my request

ICICI Lombard — CANCELLATION OF POLICY

Further to lombardtelephonic conversation of last October 18, 2008 my complaint has been registered under Service Reference Number SR83161992.you will respond to me by October 24, 2008.but no any reponse from them.now i am sorry when full refund is not given to me then i have not paid any payments of my credit card statement bill from due date Nov 05, 2008.which is not responsbility to me and no any blame on me.so i am tens from July when 1st Emi of lombard policy in my credit card statement which given to me without my permission or any information and no any record in lombard and no any dacument send me then i complaint july-oct many time after that Sep 23, 2008 Rs, 8.539 refund to me in total policy amount of 14.980.i have already paid five emi.So i want to pay credit card statement bill but i again so sorry this is not possible till the refund revers to me so please refund of rs, 6.441revers in my credit card acount.
THANKS
DINESH RAI
MOB NO-[protected]
DATE[protected]
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ICICI Lombard — No Enlistment in Weavers service

BRWS, our NGO is in the business of Health Care since 31 yrs and has earned International Awards. It is to bring to the notice of ICICI people that we serve clients holder of ICICI mediclaim policies to the satisfaction of clients.

We are happy to note that ICICI Lombard has taken responsibility for Health care of Weavers of Bengal, a Govt supported project. In Newspapers Advt they publish names of service providers, Hospitals and Nursing Homes. BRWS has its presence n 36 villages of Bengal and enjoys good reputation amongst both Govt and NGOs, yet BRWS Hospital name does not appear in the ICICI advt. as service providers. hence we demand our name to be included in future publications of ICICI Lombard. Service of BRWS is qualitative and cost of care low compared to other private Hospitals and Nursing Homes.

ICICI-LOMBARD MEDICAL INSURANCE — MISSELLING

Hi,
>
>This is to bring to your notice that a month back one of your Executive called me and said they are going to provide me a medical insurance along with the increase in creditlimit (Credit card Limit) on my ICICI credit card.


>He suggested me that i could do it by just accepting the Insurance and after a period of 20 days during the call of confirmation from LOMBARD I can reject it. So that my credit limit would alone get increase with no other effect.
>
>Based on his inputs i have accepted the insurance and after which i have not received any call from Lombard but the only thing happened is Rs.2000/- have been debited from my CREDIT CARD.
>
>I escalted this to ICICI Lombard customer care and registered my complaint (my complaint number is "[protected]"), And today got a call from[protected] ICICI Lombard customer care and the person who have called was very harsh and not in a listening mood and when i asked him to transfer the call to his managers he has disconnected the call. Again 3 mints later received a call from the same number and the person called claimed himself as team leader and said that they are going to debit the amount from Credit card and informed that this is only an information and disconnected the call.
>
>During the conversation with your employees they have had used abusive languages
>
>i dont know what kind of service that you people are providing to the customers ...Am really Pissed off about your service
>
>Hope your employees should
>
>i need a solution for this if not will take it to RBI(The Banking Ombudsman)
>
>Regards
>Dhandapani
>

ICICI Lombard — Promotional Calls

My cell phone is already registered with DO Not Call list with my service provider ;I was on roaming and I recd the call from a person who said he is calling from ICICI Lombard and the number from which he called me was [protected] .
Inspite of being notified my service provider is giving out my personnal nos.
Help me with this as DO NOT WANT my nos to be given out .

ICICI Lombard — MIS SELLING

Hi,
>
>This is to bring to your notice that a month back one of your Executive called me and said they are going to provide me a medical insurance along with the increase in creditlimit (Credit card Limit) on my ICICI credit card.


>He suggested me that i could do it by just accepting the Insurance and after a period of 20 days during the call of confirmation from LOMBARD I can reject it. So that my credit limit would alone get increase with no other effect.
>
>Based on his inputs i have accepted the insurance and after which i have not received any call from Lombard but the only thing happened is Rs.2000/- have been debited from my CREDIT CARD.
>
>I escalted this to ICICI Lombard customer care and registered my complaint (my complaint number is "[protected]"), And today got a call from[protected] ICICI Lombard customer care and the person who have called was very harsh and not in a listening mood and when i asked him to transfer the call to his managers he has disconnected the call. Again 3 mints later received a call from the same number and the person called claimed himself as team leader and said that they are going to debit the amount from Credit card and informed that this is only an information and disconnected the call.
>
>During the conversation with your employees they have had used abusive languages
>
>i dont know what kind of service that you people are providing to the customers ...Am really Pissed off about your service
>
>Hope your employees should
>
>i need a solution for this if not will take it to RBI(The Banking Ombudsman)
>
>Regards
>Dhandapani
>

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ICICI Lombard — PF not recieved

Dear Sir,
Iam worked with ICICILOMBARD, may to september 2008, you are not send my full and fynal PF amount(PF NO- KN/35224/249136) and one month salary.my monthly PF 317 deduct from my salary and worked 4 months, s total, so please send my balance PF amount & salary as soon as possible in my address.(my Emp NO 308285)

Thanks & Regards
Shiju cholayil
edakkandy (house)
morayur(post)
malappuram (dist)
Kerala...673649(pin)

ICICI Lombard — refund pura nahi. refund pura kare

to.
customerssupport
icicilombard
sir.main 3750/-rs. refund ki baat kar raha hun. joki aapne nahi diye hai.
meri new policy4063/hap/w-431816/00/000 jo 02 dec.2008
ko issue ki gai meri bagar margi ke di gai aapne mere bagar malum kare mere credit card se rs.15000/- credit card no. [protected] se 02 dec. 2008 ko rs. 15000/- nikasl liye. aap ke staff se mene aapni purani policy ke ( policy no.4034/FPS/03612603/00/000 ) KE BARE MAINE PUCHA THA KI YEH POLICY CANSIL KARVAYUNGA TO KITNA REFUND MILEGA .AAPKE STAFF NE BATAYA KI PURANI POLICY CANSIL KARNE PER 55% REFUND HOGA. MAINE NEW POLICY KE LIYE NAHI KAHA MAINE UNSE KAHA NEW POLICY KE BARE MAIN BATAYUNGA.
MAINE 03 DEC 2008KO HI NEW POLICY JO AAPNE MERI BAGAR MARGI KE DI THI CANSIL KARNE AUR TURANT REFUND RS.15000/- VAPIS KARNE KE LIYE REQUEST DAL DI. AAPNE MERA REFUND 11250/- RS. VAPIS KIYA AAP AAPNE CLINT BEKAR KAR RAHE HAI MAIN AAGE KOI BHI POLICY NAHI LUNGA TATHA KOI RENIWAL NAHI KARVAYUNGA AAPKE MERE SAMBANDH GALAT HO JAYENGE MERI MR. DIPESH GAVAS SE PHONE PER BAAT HO GAI THI. UNHONE KAHA THA KI JAB HAM POLICY DETE HAI HAMARE YAHAN BHI BAATE TAPE HOTI HAI. AAPKE STAFF NE 55/- REFUND KI BAAT KAHI THI. AAP MERA 3750/-RS TURANT VAPIS KARE. SAMBANDH KHARAB TO HONGE HI AAGE KE LIYE KOI DEEL MUJSE NAHI HOGI AAP BATAYA MERA RS. TKAB TAK VAPIS KAR REHE HAI. MAIN CREDIT CARD DEPARTMENT PER BHI CASE KAR DUNGA UNHONE MERI BAGAR MARGI KE PAYMENT KAISE KAR DI AAP TURANT JAWAB DE
THANKYOU.
ARVINDKUMAR
61.CHANDER PURI GHAZIABAD 201001
(U.P.)
MOBILE NO.[protected]
EMAIL ID [protected]@gmail.com


--
Regards
Arvind Kumar

ICICI Lombard — delay in settlement of claim

I got a pain in the back in the month of Novermber 2008 and admitted in Dr.Reddys Hospital.Immediately informed TTK Healthcare services which is TPA of ICICI Lombard.TTk had given a provisional approval. since Hospital has cashless facility, Hospital had submitted claim after my disharge.
TTK had sent a letter saying there are shortfall of documents which need to be submitted to process the claim.Subesequently alll the necessary documents submitted by the hospital. But TTK asking same documents again and even Doctor is saying that I don't know exactly what they need and how many times same documents to be submitted. The claim is very small and teatement also not complicated which need more supporting documnets. When I send a reply by Fax they are saying it has to be sent by courrier only and need hard copy only. It is clearly indicating their intention to delay further and further. And when I contact call centre, the same standrd reply they give every time and no access will be given to senior persons to interact and settle the issues.

And when I send a mail to ICICI Lombard will get reply after 7 days and same information we get what their TPA gives.

It is clearly understood that there is no interaction with the customers to resolving the issues.

with regards
siva subrahmanyam



And also there is no system of intervening and solving the issues if contineoud for long period.

ICICI Lombard is a cheat... they are running scams bigger than Satyam. They only respond to your calls when they want to sell you a policy. Once that is done, they will forget you. They will never refund you money in case of claim.

Stay out of ICICI Lombard

Hi,

I renewed my 4 wheeler insurance from ICICI Lomabard in Oct 08, through an agent who came to my house. I have still not got any documents. I thought it must be because of the change in address. So I called up again on 23rd Jan. I recived a service request no. but no action doen even within their 5 days SLA. Again I called up on 15th Feb 09. They told me I will receive a call in 24hrs. Nothing happened. They also said that the statement shows that I have not paid the amount. Where as my ICICI bank statement shows it have been debited from my account.
Are they just cheating me? Can anyone help me here?

sir

by telecaller of named vasu of his desk number [protected], he suggest every thing in a dynama position that he will be cancel the policy after taking it, so that i have taken the policy in my mother name vijayalakshmi the sum amount 7697/- is credited in my credit card but i dont want to run the policy so pl kindly cancel the policy and reverse the amount in to my credit card the policy number 4034i/fpp/04432689/00/000, pl don't play such type with customers.

kindly do the need ful to me for god's garce

thanking you

S.Vijayanand
[protected]

ICICI Lombard — Delay in refund of cancelled Policy

Up on my request to cancel & refund(Rs 13985.00) of the mediclaim policy issued to my name & family, which was issued by misguiding me by the DSA of ICICI Lombard, I was alloted complaint no. [protected] dtd 31.12.2008 by Ms. Saraswati of customer care dept of ICICI Lombard with a committment that with in 10 days the refund will be given. When ever I contacted the customer care dept (Mr. Yesudas on 10/01/2009, Mr. Raj Kumar on 15/01/2009) I was told same will be settled in next 5 days.
On 20.01.2009 another complaint no. [protected] in continuation to the above was given by Ms. Asha with again committment of 1 week to settle the case. On 07/02/2009, after talking to Mr. Obaid & Ms. Durga I was given to know, as per ICICI Lombard records, that Rs 11887.00 was refunded to me on 03/01/2009 and Rs. 2098.00 on 05/02/2009. But till date the same has not been credited to my creidt account # [protected].

May I request for help in getting the refund at the earliest.

Same problem araised to me and now they are taking amount from my credit card with out my permission or signing the renewal agreement My Policy No. 4034/FNP/01834742/00/000
What further steps I can take against this

ICICI Lombard — Cancellation of Health Insurance card

I sent many reminders to cancell my insurance plan. No response. But the premium payment reminder is alone is coming regularly thro icici card statement.

I am not paying for the past three months.

very poor services i[censored] register ur number and name for buying new policy then lombard excutive call u with in 15 min and u have any complain u will not recieved any call or nobody will listen ur problem and ur problem will never resolved.
So Please don't buy any product from ICICI Lombard this is World largest fruad and Cheater company.
Please believe me and don't buy any product from lomabard i[censored] knw detail abt my case u can contact me [protected].
JAGO GRAHAK JAAGO!!! AAP JAGEGE TO SHAYD LOMBARD KHUD KO SUDHAREGE!!!
Thanking you

ICICI Lombard — PF AMOUNT NOT RECEIVED

Dear Sir,

I got my accumulated PF transferred from the pf acc.of Bajaj Auto to GE Money's PF account ( MH/42690/3842 ) abt 1 year back . I submitted my ASR form thru GE Money to withdraw that amount but still haven't received the same .

Date of submitting ASR form : 16 Jan 2009 .

Thanx & Rgds,

Amit Singh
[protected]

I have also faced similar problem. Instead of increasing credit limit, they offer me to conver card from Gold to Platinum.

I haven't recieved my Form16 till date...

Kindly suggest how could I get the same ASAP..

Manoj Kr. Singh

ICICI Lombard — fraud done for health policy

Hi,
I received call from Agent, he said if you swap card if you swap credit card then we debit only 267 RS from account and we will provide health insurance, one agent come to me and swap my card but he provided Bill of 3200 Rs, when I complaint to him he said we have debit only 267 Rs from your account, this bill is only for you information, hence I ask to him that this is froud with me and I dont need any policy from your end, also request him to cancel my transection which was done wrongly,
He said it not possibel from my end, need to speak agent who call you, when I call agent number he said you need to cancel my policy, when I ask to provide me cust care number, she refused to it. finally I got cust care number and I logged request for cancellation of my policy. agent said as a cancellation charged they debit 800 RS from my acctount and they will refund 2400 RS an refundable amount, On 13 apl 08 I received SMS that request copleted, but still amount is not yet credited. Now My HDFC bank charge me his Raste of intrest for this amount, I called several time to cust care of ICICI lombard still I havent received any resolution from their end, request you to please take necessory action and also help me to refund my amount with rate of intrest whichis charged by HDFC to me . Please help..

Details are as follow

Name :- Shailendra Rangari
Policy Number:- 4034i/chc/04615239/00/000
Call received number ( agent number ):[protected]
Request raised for cancellation of Policy:[protected]