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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
Complaints 1318
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ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 64

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S
Sachin Kadam
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Fraud Deel

2 months ago i received a call from hyderabad for icici lombard general insurance giving me some detail on the policy, within 2 weeks they couried me the policy forcebly and debited the amt. from the icici credit card, when i inquired with their customer care service of icici lombard, they say for cancellation of the policy they will deducte Rs. 3, 500/-(for what?). And now each day 2 or 3 calls on my cell with different name from icici bank...
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Ravendran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in Online Two Wheeler Insurance Renewal

I purchased online two wheeler insurance for my father in law. I was charged in my credit card. I was expecting a email with the policy details. I received a email with black PDF file and now after many call with Customer service executives the response is that they are not able to locate any records with my credit card details and other details... Very much frustruated.. Worst Customer service. I asked for escalating the call and was put...
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S
Subhash Chandra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care services and cheater

Hi,
I have bought a policy no. 4043/CHC/03381231/00/000 through a agent Name Ms SHOBHANA SINGH sales manger of ICICI Lombard Kolkata office paid through HDFC bank credit card in one time payment option on 13th march 2008. After few days I got all detail like card and other documents with tax saving certificate of Rs.5860. But after 1 month when I got credit card bill there is showing in EMI of 211.39 and 72.07 interest (Which is total...
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Surendra Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Big Cheater...Give Fraud offer to sell policy

I'll reaceve a call from No[protected]Executive Name - Rajesh ) on 29/04/2008, saying that they are calling from ICICI Bank Channai, And on the occassion of Tamil Day they selected 10 new credit cards (One Of them is me) and give them a scheme
that if I will take ICICI lombard Health Policy, In addition of that normal policy there bank will give me extra features i.e :
1. No claim Bonas (Rs 20, 000/-)
2. OPD...
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M
M S Prakadeesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by ICICI Lombard Insurance

Prakateesh from chennai

One executive from chennai called me regarding ICICI Lombard insurance offer from ICICI credit card. He told EMI option and he told 269 is the EMI amount for 24 months at that time i am unaware of EMI later i get statement original amount Rs 218 remaining amount come from intrest. later i contact that executive he told he reverse all the EMI and pay in single amount. one month later he didnt contact,...
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D
Devesh Pathak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation charges

I was having policy in his origination my policy number is (4034/CHC/03592229/00/000) but currently I have cancelled the policy because I am planning to go abroad, my policy cancellation no is[protected]. His agent Santoshi has called me from this number ([protected]) before taking this policy she has informed me that if I am canceling the policy within three months I don’t have to owe you any cancellation charges and if I am canceling...
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F
FARHAN HAIDER
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF HEALTH POLICY NO.4034/FPP/03719179/00/000

I PURCHASED ONE HEALTH POLICY FROM ICICI LOMBARD SINCE JUNE THIS YEAR. THEY ISSUED 2 POLICIES INSTEAD OF ONE. ONE IS CORRECT.ANOTHER BY WRONG NAME. THEY CHARGED 4 TIMES FROM MY CITIBANK CREDIT CARD. [protected].AND WHEN I REQUESTED FOR REFUND OF 3 MORE TRANSACTIONS ON MY CREDIT CARD.THEY TOLD ME POLICY HAS BEEN CANCELLED.BUT NO REFUND HAS BEEN DEBITED IN MY CREDIT CARD A/C TILL TODAY. ICICI LOMBARD IS ONE OF THE WORST COMPANY AS I HAVE...
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Nishant Rathee
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim Refund

1. I am having car insurance policy with ICICI Lombard and policy no is 3001/51063036/01/000.

2. My car met an accident and I logded a request for claim and the claim no MOT00815849 was allotted to me on
14-JUN-2008.

3. After the survey I was told that cheque will be send on address which was given to surveyor in next 10 days.

4. After 10 days when I contacted the customer service I was...
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A
Ashok Podugu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit limit will be increased to 2 lakhs

Hi,
I got a call from ICICI Lombard people saying that if i take their policy they will the increase the limit of my credit card to two lakh rupees and by putting a condition that if and only if i paid the first EMI of the policy.
Then after one month i paid the firstEMI of the policy but the credit limit hasn't been increased till now and after that I called the ICICI customer people and what they said is...
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R
Rajeev
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating case

Simply want to say not to buy lombard policy as these people are specialised frauds. They will tell you lucarative things when they will try to sell their policy but i suggest you that if you are under the age of 35 then never think to buy thier health policy as they simply will not hear you when you claiming your bills at the time u need money....
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GAJENDER SHARMA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISSUE OF CREDIT CARD

REFERENCE NO. [protected] DATED 12TH JUNE, 2008.

I, GAJENDER SHARMA RENUE MY ICICI LOMBARD INSURANCE ON 7TH MAY, 2008 OF RS. 9381/- AND ICICI LOMBARD MISUSE MY CREDIT CARD OF HDFC BANK. I NOW BANK NOT TO REASY TO PAY THE AMOUNT AND BANK CHARGE AND I FOLLOWS LAST TWO MONTHS MY EXPENSES ALSO ALONG WITH COMPASSION AMOUNTS.

MY HDFC CREDIT CARDS DIVISION DEBIT IN MY ACCCOUNT FINANCE CHARGES ALSO.

THE...
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G
G.Ramya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of policy

The insurance has been claimed without my knowledge against my credit card no. [protected]

I haven't received confirmation call or any documents regarding the insurance. I have been complaining through telephone since I came to know the insurance has been claimed. Everytime I call, I'm told that it'll get cancel. Once it got cancelled, but again, the amount has been charged again. Why this tardy and...
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B
BHARTI SHARMA
from Delhi, Delhi
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ICICI Lombard Health Insurance Policy

I have taken up an ICICI Lombard policy in the name of Bharti Sharma and Saurabh Sharma in May 2008.
We made the payment via ICICI bank Credit Card.
When I received the credit card statement for this month i was surprised to see that two amounts i.e Rs. 8972 & Rs. 5860 have charged to my account. And when I spoke to your customer care department, I was more surprised to know that instead of one policy two policies have...
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Noor Mohammad Kanjwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake cradit card transaction

Dear Sir,
Two month back i got Postal documents reported of icic lombord health policy for one year worth 300000/=, even i have not submitted any request for this policy & later i got SMS from barclaycard Statement due in which they claiming me the account balance of 3822.94 Rs. due amount Rs. 681.27 Rs need deposit on 28 jun 08 .when i had not used my barclay card since i got the card.
I asked about this statement to...
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shantanu rao
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and false authorization for my Policy Premium

I have been victim to kind of a fraud comitted by lombard
My Policy number: 4034/HIR/03466522/00/000 - Shantanu C Rao

I had renewed my policy over the phone in April 08 and had instructed to charge my ICICI Credit card [protected] for the monthly premium. It was told to me that the premium would be around approximately 400 per month.

Despite of these clear instructions ICICI Lombard has charged...
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Sashanka Bhuyan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my pan card no. And the pan card

Dear Sir/Madam

I have applied for my pan card in April through internet. I have paid through credit card my Acknowledgement no is [protected]. I have posted my identity proof along with my stamp size photo and the acknowledgement letter to the mumbai address. Its been two month now i have not yet received my pan card no. and nor the pan card. Even when i check the status of my pan card in the NSDL site it shows that it...
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ARVIND WAZE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PREMIUM WRONGLY CHARGED

From Date: June 9, 2008
Arvind Waze
Nerul, Navi Mumbai


To ICICI Bank,
Credit card Division,
Mumbai
Dear Sir,
Reg: Rs. 24261/- charged to my Credit Card

This refers to SMS message sent by you on 04/06/2008 at 19.05 PM (on my mobile no. [protected]) regarding above transaction on account of my...
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eby j jose
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

making fake motor policy

icici lombard gic kottayam office making fake motor policy.
kottayam office collect Rs.616 for motor insurance under the cover note no.TD2725575.
then they issued Policy No.3005/50319780/00/000 under another cover note no.TD 2821145.
in policy no vehile no. and others.
please contact [protected]@gmail.com we will sent all about this matter via e-mail....
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M
mohan lal sidana
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of hidden charges

Grievances Redressal,
Mr. Harshil Mehta, Nodal Officer, ICICI Bank Ltd., C-Serv, Phone Banking, 5th floor, Md. ILLAYAS Khan Estate, Above Music World, Road No. 1, Banjara Hills, Hyderabad-500034.

Sir,

The ICICI Lombard Health Insurance, through their telemarketing, offered to the undersigned cashless health insurance scheme. It was given to understand on telephonic conversation that the...
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RIMA RANJAN AGARWAL
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised swip of credit card by icicilombard for the health insurance cover twicely

From,
amod bothra
203 ajanta park
atop nagar
bhatar road
surat
ph- [protected]

sir
i amod bothra holding credit card no. [protected] of icici bank, now the matter is :-from the icici lombard insurance co. ltd had called me on 14.01.08 for the health...
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