ICICI Lombard Complaints & Reviews

Dear Sir/Madam,

I had taken a ICICI Lomabard - Home contents policy in 2005 for 5 yrs but as the Insurer denies to change the residence address and to cover the same contents at new residence, I decided to cancell the policy no. 4013/041712/00/001 .The same was confirmed as cancelled on 23/03/09 by ICICI also. But on account of refund of excess premium as the policy was cancelled before maturity, they are asking an unusal...

Dear Sir,
I have car insurance policy No. 3001/53268665/01/000, last 2 year regular renewed. On 13th Jun'09 in an accident so my car HR26AP9716 is front & left side demes. Then I inform to icici Lombard then he gives me and claim no. MOT01157190, then icici surveyor come & only 3 part claim approved other he not given (other parts is left side back door, left side back panel & front bum fur etc is not given. All accidental...

ICICI Medical Policy Cancellation

ICICI lombard is one of my worst customer service expenses. I took a policy that was getting over on 25th May. I could not renew it automatically on icici lombard online page ..I talked to their customer supports and sent them multiple mails ..I just got automatic response but nothing else after that ..

Here are mails:

Dear Customer,

Thank you...

On 14th may 2009 I bought a Two-Wheeler insurance policy through ICICI Lombard online portal. I made the payment of the premium amount of Rs 1223/- through my credit card.
At the time of purchase I was intimated that the original copy of Policy will be delivered to me within a 15 days.
However, the policy papers are still awaiting.
This is a wretched service observed from such a reputed company.

MY POLICY...

WE HAVE MADE THE COMPLAINT FOR OUR CAR WHICH HAS BEEN STOLEN, DATED 13/11/2008, AND FOR THIS CASE WE HAVE CLAIMED AND SUBMITTED ALL THE THE RELATED DOCUMENTS WITH THE INSURANCE CO.

FINAL REPORT RECEIVED FROM S.P. OFFICE ON 28/01/2009 HAVING SERIAL NO.539/08 HAS ALSO BEEN SUBMITTED BY US, BUT WE HAVE NOT YET RECIEVED CLAIM AFTER 7 MONTHS FROM THE INSURANCE CO..
CLAIM NO. MOT00943612
"WE ARE MAKING THE COMPLAINT...

Hi
I am cosumer of icici lombard for motor insurance...

I have submit my complaint for motor claim on behalf of Cover note number.. After that all investigation was done by Somen media. And Before march i have submitted FR copy on your M2K Plaza... at that nobody said about cover note is fake, but when payment date is coming that time i am getting call from icici Lombard your police number not detected in our system,...

I have a car policy number 3001/55643628/00/000. with references to letter n.DEL/MOTOR CLAIM /1116910/09-10 send by the ICICI it state that insurance policy produced by me was cancelled due to premium cheque bounce. I confirm from my Bank that no cheque have been produced for the payment, there fore it is totally baseless to say that it has bounced. Also i receive no information from your side that i have no insurance. I am a professer. due...

Hello Sir,
This is Soumya Parial from Kolkata. I've a ICICI EMI Card(No. [protected]) in my name with Limit of Rs. 48000 and month min of Rs 2000. This is not affordable and hence I've hence not used it for the 1st 4/5 months.On January, 09 I've rec'd a call from ICICI Lombard from their Telemarketing Division and they'd briefed me about their product that lured me.They wanted a Credit Card of ICICI Bank...

i got this insurance renewed in the month of October 2008 cover note of insurance is PH7596632 of amount Rs 9451 for which i had given a cheque of OBC a/c cheque number is 472191 which was dated 24/10/08, this policy was done through harpreet ford i didn't received my cover note neither the policy paper after making so many calls i got the cover note but i didn't get my policy paper till date.i made a call to customer care of ICICI...

OUR DOCUMENTS FROM ICICI LOMBARD GENERAL INSURANCE CO. LTD.WHICH HAS BEEN DISPATCHED ON 7TH MAY 2009 VIDE POD NO: [protected] FROM EXPRESS IT COURIER, NOT RECIEVED TILL TODAY. SO PLEASE DO NEEDFUL ACTION.


FROM NAVNEET NAGPAL
HOUSE NO:2, STREET NO:2, SUKHARIA CIRCLE, SRI GANGANAGAR, RAJASTHAN, INDIA PIN: 335001
MOBILE NO: [protected] TELE.NO: [protected]...

Sir/Madam,

My name is John I. Rayhan. I am a professional of age 31 years working with an IT MNC in Delhi/NCR. I am an ICICI Lombard health insurance policy holder. Its a Family Floater Health with policy no. 4034i/FFH/W-560906/00/000 where my wife and me are covered and the sum insured is 4 lacs each.

I had an accident on 24th March and I got admitted to Moolchand Hospital with broken legs. Since, Moolchand...

Dear Sir/Madam,
I have sent three claim documents dated 09/05/08 for medical calim to Ms. Vibha, Insurance Help Desk Kalina Office. Mumbai, but one of my claim of dental surgery was returned due to not covered under the Lupin's Mediclaim Policy and two claims CCN 1325868, 1325910 has been forwarded to the insurance company.

I received the deficiencies letter for CCN 1325910 on dated 23/05/08 and CCN 1325868 on...

I bought this insurance policy for my car from ICICI Lombard in July 2008. Their agent gave me the insurance value of Rs. 3, 02, 500 approx after 10% depreciation on my car value on first policy renewal however; when I received the first document from ICICI Lombard, the car value mentioned was Rs 2, 99, 500 approx to which I did not react as the difference was not major then later on after a month or so, they sent me renewed Policy cover...

Dear Sir / maim,

I Avaneesh Mishra got my Bajaj Pulsar bike insured with ICICI Lombard General Insurance Company on 24/06/08 and made the payment of Rs1225/- by cheque number 192130 of J&K bank. I have filled for insurance claim on 04/02/09 the Suman Bajaj (Sec 16 Noida, UP) informed me that my Cover note no 54330345 is on hold. On enquiring about the reason for hold with customer care, they informed that the cheque was...

Sir,

I would like to complain against the above mentioned company for repeatedly calling on the mobile phone and despite telling them that i am not interested, the telecaller abuses and then gives a repeated miss calls on the mobile from different no. Its been causing a lot of problems and would like you to take stern action against the culprit company / individual.

I am providing the list of no.s from where...

The reason why I am writing this email is I got a call from Azhar from ICICI Credit Card Hyderabad on 1 Apr at 14:19 hrs by the number[protected]. He said that the purpose of the call is to enhance my credit limit from 40, 000 to 1, 20, 000.

The conversation goes like this:

AZHAR (ICICI C.C): He introduced himself & then started confirming my CC details. He already had my CC number, Exp Date, my Billing...

Dear Sir,

I had taken a car insurance policy from ICICI Lombard. my policy no. is 3001/W-159406/00/000. this policy expired on the 07.04.2009 and till date I am not able to renew the same.

I have talked to their help line no.[protected] and spoke to following executives.

Nidhi
Namita
Kiran

I was told that my policy link is not updated and hence the policy could...

Dear Sir,

I had booked a policy of Health Care from ICICI Bank on Feb. 2007. As per my communication with ICICI Lombard officer they told me after completion of two years of policy I can do shopping of Rs. 8500/-, If I cannot use it for any claim. My policy two years was completed in last month.

As I discussed with ICICI Lombard officer in Mumbai before six month regarding cancellation of policy, they advice...

This is with reference to my ICICI Lombard Family Plus Health insurance policy no. 4034/FPS/04095409/00/000.

I had sent a medical hospitalisation claim no. BLC-01-09-CN-L01046 to TTK TPA office in Mumbai on[protected] with all documents for patient Named Amit G. Khandelwal vide Trackon courier docket no[protected].

Then on[protected] i received a letter from your TTK TPA office that some additional documents where...

It is very unfortunate on your part as a part of ICICI LOMBARD Insurance company, that I am under going mental harassment due to failure of your employees in issuing the insurance policy for my tow wheeler payment of which is already been made on 27.03.09 @ 13.33 hrs. through Bank Of Baroda.

This details were forwarded to [protected]@icicilombard.com I had a talk with customer support executive Mr. Pradeep, Miss. Madhu,...