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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 65

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B
Bhargavi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating the customers

I was the employee of MNC and have health card (ICICI Lombard), payments through credit card only.
The facilities of Lombard are similar to company facilities so, I feel to cancel the card.

At the time of cancellation they are telling like:
1. cancellation u have to pay 2800/-
2. I[censored] don’t want to pay continue the policy
(Note: now I am continuing the policy, there is no other option.)br...
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M
Meenakshi majumdar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEWARE OF HEALTH INSURANCE CLAIMS

BEWARE OF HEALTH INSURANCE CLAIMS


We hold ICICI Lombard General Insurance vide policy No. 4034/FNP/01964651/00/000 and we applied for Reimbursement Claim No BLC-02-08-CN-L13497 on 4th Feb 2008.


I had the worst ever experience in dealing with ICICI Lombard General Insurance and
TTK Health Care Services (P) Ltd, Mumbai the third party who handles the reimbursement.

I am...
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V
Vijay Kumar Taylor
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Practices for Insurances

To,
Shri K V Kamath
Chairman
ICICI Bank

Subject; Fraudulent practices by ICICI-Lombard General Insurances

Dear Sir,

I am a Customer of ICICI bank since year 2003 and is very happy to say that I am more than satisfied with the services provided to me and other customers by ICICI Bank.

This particular note is just to inform, what is happening in ICICI-Lombard...
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P
Punam Katariya
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and management

MY SELF PUNAM KATARIYA WANT TO SHARE SOME UNFORTUNATE EXPERIENCE WITH THIS COMPANY.
I HAVE TOOK ICICI LOMBARD HEALTH INSURANCE POLICY THROUGH PHONE ON MY CREDIT CARD ACCOUNT IN FEB, 08 AND THEY SAY YES YOUR DOCUMENT WILL BE FORWARDED TO U WITHIN 21 WORKING DAYS, IN MARCH WHEN NO DOCUMENT ARRIVE AT MY HOME I REQUEST TO CANCEL MY POLICY AND REQUEST NO IS 23030882 AFTER SOME DAYS I RECEIVE ONE PHONE CALL FROM ICICI MUMBAI BRANCH THE GIRL...
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M
Manikandan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

I received a call on April 19th from an agent of ICICI Lombard, and furnished the details of insurance plan, in which i was not interested. I was asked to say "YES" to an atomated call,
i was not clear enough in doing that so i said yes.I am yet to receive my credit card, even before that a sum of 18000 is dedected for this insurance plan, also i received the documents required for joing the plan on 2nd of this month.Its...
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H
H.Pruthvirajjain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lookin cancellation

Sir,
I H.pruthviraj jain took helth insurance from icici lombard general insurance bearing the no:4034/CHT/03022126/00/000. so many requests from credit card call center one of my youngest son studying sixth standard say yes to their request.The call center people said to me you and your wife will get 3 lakhs coverage each plus Rs1500 worth gift voucher and cash less card accepted by major hospitals in my town.I enquired 9 out of...
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M
md mujahed mohiyoddin
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici cheating the people

Dear Sir,

I had applied for icici bank credit card, after 3 months i.e.
In the month of January -2008 i got a call from icici bank,
telling that "We are sorry to delay in dispatching credit card,
you will get a call from my supervisor, please tell him your credit
card number and valid from and valid up to dates as i tell you, and say 'yes', If he ask did you receive the credit card".br...
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P
P.Mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure to reimburse the claim amount sanctioned by IRDA surveyor as well as the workshop in motor vehicle claim

That we have insured our vehicle no. DL8CL4120 with ICICI lombard general insurance company for the period from 14/06/2007 to 13/06/2008. Due to minor accident we sent our vehicle to the authorised workshop i.e. T & T Motors Ltd. c-8 Okhla Phase-1, New Delhi and made claim on 26th March 2008 vide claim no. 00746262. Accordingly the vehicle was ready for delivery on 11th April 2008. The workshop sent a bill of Rs. 33, 197/- out of which...
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C
chandra sekhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senior citizens health insurance

ICICI Lombard takes 2-3 months to send a policy document. Their job is to be after you on mobile to purchase a product and once you purchase a product immediately takes payment online, but then they are not to be heard and seen.

I have taken a health insurance policy on 29th Feb 2008 by paying 13000 rupees for my father and mother.Till now I had not recieved anything from them after medical test.

They are playing...
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H
Harikumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Statement for closed Insurance policy

I had a housing loan with ICICI (LBBNG[protected]) and I had an ICICI Lombard policy (4065/0000001/ICICI/HL/0001230) linked with the housing loan. I had cancelled the Lombard policy and a cheque (cheque no: 009845) was sent to my old address (Inspite o[censored]pdating the new address to the customer care). The cheque given to me is for Rs.33167.00. I had taken the insurance for Rs.50000.00. I asked for a statement which shows how Rs.16833 was deducted...
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C
Chithra Bijoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service on ICICI Parental insurance at Baby Memorial Hospital, Calicut

Hi,

I have taken parental insurance policy for my dependent parents. I though it would be helpful to them incas of any hospitalisation when I am not around.

But it has become a headache to my parents now. My father had to hospitalise himself due to some health issues, and he was asked to pay some advance, room charges and all teh medicine charges even if he is insured, and was carrying the insurance certificatre...
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V
vinodchauhan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISLEADING WHILE RENEWAL OF POLICY

Dear Sir,

I have taken mediclaim policy from ICICI lombard( healthcare insurance), bearing number 4034/HIR/02980540/00/000. The premium of this policy was fully paid, by credit card, and the policy was in force from 08.12.2006 TO 07.12.2007. While at the time of renewal of this policy, I insisted to introduce the name of my 22 months old son, but the company officer Mr. Samir Sharma promised me to renew the policy and introduce...
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S
SurajParkash
from Gorakhpur, Uttar Pradesh
Nov 11, 2021
This thread was updated on Nov 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating & Fraud by ICICI Lombard

Suraj Parkash Tuteja
38 Azad Nagar, Jagadhri Road.
AMBALA CANTT 133006

MARCH 19, 2008

Mr Manpreet Singh Mob [protected]
Authorised Signatory
ICICI Bank Ltd,
IInd Floor, FCO 151-152 Sector 9C,
Opp Yes Bank, Chandigarh

Reg Dues against Credit Card No.[protected]

Dear Sir:

Please refer to your proposal No IBBC/COR/2476/51...
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R
Rohan Kotian
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcefully Pushing a Health Policy on me

Hi,

I have been forced to buy an Health Insurance from ICICI Lombard

What happened was that I had applied for ICICI Bank Credit Card along with which the ICICI Lombard guy called me up and told me that it was a complementary Health Card along with my ICICI Credit Card.I told him many a times that I didn't want this card, but he told me that he couldnt do anything on the same as it was an offer from ICICI...
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Praveen Chandra Pant
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCORRECT DETAILS & POLICY NOT RECEIVED

COMPLAINT MOTOR INSURANCE: Cover Note No. 53321296 TO
[protected]@icicilombard.com
[protected]@icicilombard.com
20 March 2008

URGENT>>>

Main POLICY NOTE NOT YET RECEIVED INSPITE OF SO MANY TELEPHONIC COMPLAINTS
The Payment has been Made For Insurance for the Period 24 Jan 2008-23 Jan 2009 vide ICICI Bank ac no[protected] ch no. 154701 amount of 15860.00 in favour...
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S
Suvrendu Saha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong policy booked

I have taken one health insurance policy with ICICI lombard on 20th Feb 2008 over phone, but their executivd booked it as motor insurance policy by mistake. Since then I called up their call centre many times but except only apology no action taken. I tried to talk some senior person, but nobody came on line.
I then approached thru their online customer conplaints site and got an interaction ID[protected] dated 26th Feb'08 ....
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J
jay shah
from Surat, Gujarat
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non renewal of policy

Re: Tax Guard Policy


With reference to the above mentioned details we firstly had called at ICICI Lombard helpline and had been told that the existing policy’s renewal notice has been sent and if not it will be sent in three working days.

On non receipt of renewal notice we sent a cheque...
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A
Amit Dixit
from Mumbai, Maharashtra
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amount deducted before car purchase without my permission

Hi i applied for icici car loan the executive told me that without taking insurance from icici lombard i wont get loan approved,i was also offered free insurance from car dealer,icici person said he will handle the issue and i have to take the insurance from icici,later i come to know that he was telling me lie,so i said him not to put my check for debit and return me the same i dont need insurance form icici,i spoke to lombard manager also...
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M
Mahesh R Shukla
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Dear Sir,



I had booked a policy of Critical Health Care from ICICI Bank on 12th January 2008. As per my communication with ICICI Lombard officer, the premium amount will be equated in 36 equal EMI’s, but after giving them confirmation, immediately, they deducted the Rs.6600/- from my credit card limit. I had a communication with ICICI officer regarding terms and condition of cancellation of policy....
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A
asotha sripathy
from Pune, Maharashtra
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opening a policy without confirmation

sir,

ansari of the telemarketing dept has opened a policy in my name without my confirmation and an amt has been debit towards insurance without my knowldege as what policy it is and for what amount and the mode of payment yearly or monthly or quarterly etc.. spoke to customer support staff but they say will call back in five min but no response it is a offence and i dont want a policy and also charges to come to my credit...
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