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demat opening — no refund till 2 month
i want to open demat ac.but your side is because of very fraud man mr.purendra ( BORIWALI (W)). my ac not open, than i start to reqest for my money, but last 2 month the person not giving money(ru 750) of ac openig.i talk with officer mr.ajay pande but sorry to say money not geting.
please help me.
my mo.no. [protected]
I had contacted IDBI bank one and a half month back for opening a Demat account. A Sales Executive Mr. Sai Mohan from Hyderabad assisted me saying that it will take 12 working days to open a saving with Dmat account. After giving all the documents with the 5000/- cheque he did not respond for close to 15 days, I had to keep following him up. I had to complain to his manager after which he turned up to me saying that the cheque book will be given to me tomorrow. Even after this I received all the stuff after a week.
Now its been again 10 days since he took all the requirements for demat account but there has been no response from him or a guy from Demat department. this is really frustrating.
Yesterday 19th of May, 2009 when I called the branch manager and started discussing my issue he started laughing and when asked by me the reason to laugh he told me that " A junior employee might promise 1 crore loan to you but we cannot approve it". The manager level people are unprofessional and in my opinion uneducated, it puts a question mark on the requirement process of IDBI bank. The worst thing was after a talk to the branch manager 2 guys from the Banjara Hills IDBI bank MR. B. Sai Mohan and Srikant (RM) came to my office to have a fight with me for being rude. This was disgusting. The Rm tells me that he speaks to the customer like this and handles them easily since 2 years. My Close to 2 months have been wasted and still I m not having a Demat account. I have some question which IDBI bank should answer:
1. Why did savings account took 25days to open when the documents were correct.
2. If the documents were incorrect how come it got opened in 25 days.
3. I had informed Mr Sai very initially that I have changed my address and have only the office address proof, he promised me that the address will be changed as soon as the account is opened and that all the corrospondance will be done on the new address. Why did this not happen?
4. Rm Mr. Srikant never called. How come he is saying so, if he called me ask him what did I say for all this?
5. I called up IDBI representatives atleast 40 times. Sai did not pick my call. Why?
6. If the address proofs were not sufficient did anyone meet me asking for another proof?
7. Even if he would have called me did anyone come down to my office to collect it?
8. Why did it take 15 days for IDBI to find out that address proof is not sufficient?
9. When the saving account was opened with my citi bank statement taken as address proof, why MR. Sai not use it as the address proof again, when my motive was to go for a demat not a saving?
10. Lastly, how dare MR. Sai and Srikant come to my office to fight with me? So unprofessional behaviour, to be true if it would not have been my office I would have taught them a good lesson.
11. Both of them have given me the form to close the account, but what about the inconvenience I have faced? What about the my 1 month being wasted. Why were the expectation wrongly set?
Now its been again 10 days since he took all the requirements for demat account but there has been no response from him or a guy from Demat department. this is really frustrating.
Yesterday 19th of May, 2009 when I called the branch manager and started discussing my issue he started laughing and when asked by me the reason to laugh he told me that " A junior employee might promise 1 crore loan to you but we cannot approve it". The manager level people are unprofessional and in my opinion uneducated, it puts a question mark on the requirement process of IDBI bank. The worst thing was after a talk to the branch manager 2 guys from the Banjara Hills IDBI bank MR. B. Sai Mohan and Srikant (RM) came to my office to have a fight with me for being rude. This was disgusting. The Rm tells me that he speaks to the customer like this and handles them easily since 2 years. My Close to 2 months have been wasted and still I m not having a Demat account. I have some question which IDBI bank should answer:
1. Why did savings account took 25days to open when the documents were correct.
2. If the documents were incorrect how come it got opened in 25 days.
3. I had informed Mr Sai very initially that I have changed my address and have only the office address proof, he promised me that the address will be changed as soon as the account is opened and that all the corrospondance will be done on the new address. Why did this not happen?
4. Rm Mr. Srikant never called. How come he is saying so, if he called me ask him what did I say for all this?
5. I called up IDBI representatives atleast 40 times. Sai did not pick my call. Why?
6. If the address proofs were not sufficient did anyone meet me asking for another proof?
7. Even if he would have called me did anyone come down to my office to collect it?
8. Why did it take 15 days for IDBI to find out that address proof is not sufficient?
9. When the saving account was opened with my citi bank statement taken as address proof, why MR. Sai not use it as the address proof again, when my motive was to go for a demat not a saving?
10. Lastly, how dare MR. Sai and Srikant come to my office to fight with me? So unprofessional behaviour, to be true if it would not have been my office I would have taught them a good lesson.
11. Both of them have given me the form to close the account, but what about the inconvenience I have faced? What about the my 1 month being wasted. Why were the expectation wrongly set?
I very much agree with this Sir,
Some of the branches of IDBI or HDFC bank is hving such people working. YES they are unprofessional and don't know how to tlk to a Customer...
thanks anyways putting your comments regarding this I will better keep this is in mind before goin to open a Demat account with IDBI bank.
Some of the branches of IDBI or HDFC bank is hving such people working. YES they are unprofessional and don't know how to tlk to a Customer...
thanks anyways putting your comments regarding this I will better keep this is in mind before goin to open a Demat account with IDBI bank.
Reading the comments of Mr. Himanshu, Mr. Mishra & Mr. Patil, I am in dilema and thinking, to cancel my plan of opening a DMAT account in IDBI Bank, Bhimtal, Naintal, Uttarakhand.
Any way, I will go tomorrow to see the response of the saffs here in IDBI Bank, Bhimtal, there after I will decide to put forward my step.
Any way, I will go tomorrow to see the response of the saffs here in IDBI Bank, Bhimtal, there after I will decide to put forward my step.
Hi Himanshu..
Totally agree with you.. IDBI demat really sucks.. I had applied for demat in Dec-09. They did not process my application till feb-10 and kept saying that the same is under processing. Frustated, I finally submitted my application for cancellation of my demat account and to my surprise and as a proof of disastrous management of IDBI, I got my account opening details after 2 months of my submission of cancellation of account. To add fuel to the fire, they charged AMC also at the end of the year.
IDBI is the worst bank to bank with. I would never ever transact with IDBI in any matter of any sort. Lost trust in this sucking bank.
Regards,
Prateek K
Totally agree with you.. IDBI demat really sucks.. I had applied for demat in Dec-09. They did not process my application till feb-10 and kept saying that the same is under processing. Frustated, I finally submitted my application for cancellation of my demat account and to my surprise and as a proof of disastrous management of IDBI, I got my account opening details after 2 months of my submission of cancellation of account. To add fuel to the fire, they charged AMC also at the end of the year.
IDBI is the worst bank to bank with. I would never ever transact with IDBI in any matter of any sort. Lost trust in this sucking bank.
Regards,
Prateek K
IDBI Bank — account not opening
my saving & denet trading acciunt is not openingmein idboi bank say saving aur denat trading account ka liay apply kiya tha aaj pura ek mahin say upar hogaya haa aaj tak mera accounta say jade koia doument nahi aa ya haa bank n muja 14 tat diya jo aaj tak pura nahi hoo
I wont a give SIngle Star to IDBI Trade website... Yeah, My account was opened in 15 days and agent didnt take any money from me .. Thats Fine, i lved it ... Since Den, Though, I have had too bad experince from IDBI website. This website, "https://trade.idbicapital.com/stsb/Pages/Login.aspx" never opens at first Go. Initially I thought der must be some problem with my net connection, or my system. So I reinstalled my browsers, and JAva still same problem .
The website really sucks. 90% time when you click "MARKET WATCH", u will get this "object reference not set to an instance". So basically u cant do nothing . U can Buy/Sell Shares but not from Market Watch tab. So one day I asked one of my IT friend abt this propblem n he said, This error should never occur once ur website is fully functional. He even said we dont get this kind of error even at Testing Stage, forget about the Operational Stage.
Then, I[censored] want to see ur trades from day 1, since u opened ur account, der is no provision to do so. Even when u click on the tab, BackOffice reports, It just show a tab called DIGITAL CONTRACTS. but it doesnt show anything . It just gives a blank space.
Also since I have opened my acnt, I havent received any mail from IDBI in my mailbox. They simply dont bother to send u any mails/information.
Last but not the least, IDBI have never given any tips regarding the trades. whereas IDBI gives the tips on Intraday, weekly and monthly basis. As A broker its duty of the IDBI to give atleast few tips to its clients sometimes.
Overall, IDBI is d Wirst ever broker in India or may be in the world. Kindly avoid it. There many many brokers than IDBI who would give better service
The website really sucks. 90% time when you click "MARKET WATCH", u will get this "object reference not set to an instance". So basically u cant do nothing . U can Buy/Sell Shares but not from Market Watch tab. So one day I asked one of my IT friend abt this propblem n he said, This error should never occur once ur website is fully functional. He even said we dont get this kind of error even at Testing Stage, forget about the Operational Stage.
Then, I[censored] want to see ur trades from day 1, since u opened ur account, der is no provision to do so. Even when u click on the tab, BackOffice reports, It just show a tab called DIGITAL CONTRACTS. but it doesnt show anything . It just gives a blank space.
Also since I have opened my acnt, I havent received any mail from IDBI in my mailbox. They simply dont bother to send u any mails/information.
Last but not the least, IDBI have never given any tips regarding the trades. whereas IDBI gives the tips on Intraday, weekly and monthly basis. As A broker its duty of the IDBI to give atleast few tips to its clients sometimes.
Overall, IDBI is d Wirst ever broker in India or may be in the world. Kindly avoid it. There many many brokers than IDBI who would give better service
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The worst bank for demat and trading is IDBI and i am fed up with the response of bank.
Even you will get no response from the Complaints & Grievances department or mail id.
you can not even get an auto response to follow up your complaint.
I have faced a lot of issue with my demat account and now closing it. they cant even give you new password when you forget password of your online login.
They have given option of forgot password but they only act when you call them.
Regards
Prabhat