[Resolved] Indane Gas — No response from Emergency number

[Resolved] Indane Gas — No response from Emergency number

V V V NAIR from Krishnagiri, Tamil Nadu

22nd Feb 2009 1305 hrs - Sunday I am in Chennai.Whie trying to replace the cylinder I noticed that theregulator was not fitting properly and gas started leaking. I contacted the gas agency - Sabari Gas- and received no response to the phone call, perhaps because today is Sunday and they are not expected to attend complaints. I sought the help of Just Dialservices to get the Indane emergency number, which was given to me as 26258245.I have been trying for the number for sometime now and find that the number keeps on ringing and nobody attends the call. I dont know what to do...and what your office can do in response to this complaint. Thanks...V V NAIR Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Johnson Mathew

from Angamali, Kerala

I have the same problem happened today when I call them to inform my refiled cylinder have the gas leakage through the thread of brass attachment.

naina

from Pune, Maharashtra

The Gas cylinder sounds water and got suddenly stopped. Called to the no. for assistance to The indane Gas but no responce. the no. which was printed in block in the payment bill to call for the leakage and etc was also not working and no responce..

Gas agency we are contacting is Banjara Gas Service and has the worst service even for anything, it can be a emergency or a booking for a gas they never respond the call.

What is the use of having distributors and office where they can never feel a responcibility towards service and least bothered about anyone's lives..?? Feeling like suing all the distributors n agencies

lotusv

from Nagpur, Maharashtra

We are facing the same problem today in Pune. Late evening, fresh cylinder, leaking and none of the emergency contact numbers of the agency or of Indane Gas given on the receipts works. The response from the only number that worked was "wrong number". The even worse part is that IOCL corporate website does not list an emergency number ! Great set of professionals they have at IOCL !!

Finally using justdial services we got through to a Indane person and his response was a question to us "what should be done since all in your gas agency would have gone home by now ?"

R M Senthil Kumar

from Chennai, Tamil Nadu

Very Poor attitude by so called Emergency help line members.

We always insist our delivery guy to check (mostly, gasket leak) for any leak at the time of delivery, Usually, he is busy and says everything is perfect,

Today (23.11.11) during a refill change, we noticed a heavy leak and called all the listed emergency nos. in Chennai, by the Indane site (M/s Pattammal Gas Agency & M/s Prassanna Gas agency) and our dealer's emergency contact no. (Ganesha gas agency, chennai).

As expected, the nos. were either switched off, no response or not reachable.

Thanks to Indane, we had no breakfast and packed our children to school with bread, butter and jam.

M.Rajeetha

from Surat, Gujarat

I also have the same problem.I contact Emergency cell number and the distributer phone number on yesterday(27/11/11) and today. They have no response. I don't know where to contact for this complaint. I need a cylinder immediately for my cooking purpose. My gas agency is Rajesh gas agency, Madhavaram. Customer no is 29518.I tried to convey my complaints through phones., But some numbers are ringing and noone is responsing. In few numbers are in engaged tone.