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Updated: Apr 19, 2026
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S
shyamerpc
from Ahmedabad, Gujarat
Mar 26, 2009
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i am shyam, living in tollygunge, kolkata. i had applied for a cylinder (second one) in M/s Ashadeep gas services, tollygunge some four months back.they told me that they would despatch a letter in a few days time and subsequently on payment i would get the cylinder.now they are saying that they are despatching letters to consumers who had applied in june 2008.they have been saying this for the last two months.when i had applied for my first cylinder M/s Ashadeep gas services had compelled me to buy a gas stove along with the cylinder.they said that they wont deliver the cylinder without my purchasing the stove.though i had a stove already i was forced to buy one more so that i can get the cylinder which is an indispensable commmodity.this is the way M/s Ashadeep gas services is taking undue advantage of new consumers and harassing its existing consumers
Aug 13, 2020
Complaint marked as Resolved 
I have been harassed severly by Kishore Gas, Lake Gardens, Kolkata - 45 for refilling a cylinder for last one month. I have small kid in my home and I booked a cylinder on 7th May (Consumer # 26875) still now they didn't supply any cylinder to my house. Yesterday in the heavy cyclone my both the cylinders have been exhausted and there was no fuel in my house for cook. So we faced severe problem yesterday for cooking at least for my small 2 years small baby for which we couln'd give him the food on time and he was crying severely due to hungry. This is a samefull situation which we handled yesterday do to extremely poor supply of cylinders from Kishore Gas, Lake Gardens all the times in past. Every day when I called them they told that today it will surely go to my house but at the end of that day no cyclinder arrived in my house. Please do the need asap.

Kishore Gas Phone: 24222008
Dear Sir,

I have been trying to book my cylinder for the last 2-3 days, but I am unable to contact any of my distributor's numbers. Either the phones are ringing or busy. No one bothers to pick it up.
I think they are doing this intentionally for the purpose of harassment or promoting black marketing.

24 hour booking no. as well as the helpline nos. are also not responding.

Please get my complaint solved immediately and arrange to make the distributor pick up the phone to take the booking.

The agency is not giving proper service for the last so many days...but no step has been taken against them.

Distributor Details
[protected]-------
Abhijit Das
Abhijit Enterprise
Khardaha, P.o ; Khardaha
Pin : 700117
Nos :[protected] / 0419

Please treat my mail as urgent and do the needful.
i am a consumer of indane gas ibook in cicular agency in kidderpor on 24.11.2009 but i have not received gas on 5.12.2009 they say gas suupply is not now
I have booked my cylinder on 5/05/2010 through my gas agency M/s, R.S.Distributors of 64, Raja Basanta Roy Road Kolkata-700029 .My consumer no. is V/17049. But till date I am bound to wait for gas delivery from my agent. I remind him again & again but there was a repeated reply has been forwarded to me every time that we have not received gas from Indian Oil Corporation. If possible kindly explain me that where I am guilty in this matter & how much more time is left for further waiting to get delivery of gas. Please try to look into matter & if above agency is unable to maintain gas delivery kindly give him instruction to transfer my connection as per my choice.
I'm a Indane Gas consumer with consumer no.11657.I have booked my cylinder on 25.9.2010 ( booking order no.11727)through my gas agency CIRCULAR AGENCY, of khidderpore.But after waiting for 25 days I still havent received my cylinder .

M/s Ashadeep gas Agencies,tollygunge,kolkata — Delayed/non supply of gas cylinder/Booking done but cylinder not received.

I am Gautam Sharma, living in 19, Canal Road, New Alipore, kolkata - 700053.. I am a consumer of indane gas with consumer no AD/13070 with M/s Ashadeep gas Agency code- ***********, i have booked my cylinder on 04/10/10 booking number - 2309, but i have not received my cylinder till date despite of repeated request made to the agency, On an enquiry they said your refil cylinder was already supplied.kindly look into the matter as i am not only the consumer...
I (Consumer No.24768) have booked for LPG cylinder on 9/2/2011 with Number 558. Till now I have not received the cylinder, nor the agency Freedom Servises, Birati responding to calls
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    J
    Jacob Mathew
    from Thiruvananthapuram, Kerala
    Mar 25, 2009
    Resolved
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    From,
    Jacob Mathew
    Palacottu Jacob Nivas
    Kripa Nagar H. No.2
    Kottarakara,
    Kollam (Dist)
    Kerala-691506
    phone:[protected]
    Respected Sir,
    Iam a customer of domestic gas-Indane and the agency being Orient Gas agency, Kottarakara, Kollam (Dist). My customer number is OG752. I have taken the last cylinder on 10/2/09 by cash memo no.277085.
    For the next cylinder i have booked by phone on 16/2/09 and the booking number is 6211. I waited till 11th march 09 bur i didnt receive the cylinder. On enquiry i was told that i have not booked for the cylinder and if i need a new cylinder, i have to book again .my booking no.6211 was owned by someone else.Hence i booked again, new booking number being 3857.The officials told me that the booking number was not the criteria, but the date on which the cylinder is last taken is only the criteria and you will be issued with in one week. But till date i have not received.
    I request you to look into the matter at the earliest and take nessasory steps to bring out a fool proof method in the booking system, since we are well aware that the agencies do this malpractises for selling the cylinders outside the customer circle at our cost.
    thanking you
    Yours Sincerly
    Mr.Jacob Mathew
    Aug 14, 2020
    Complaint marked as Resolved 
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      D
      Dipankar Banerjee
      from Delhi, Delhi
      Mar 25, 2009
      Resolved
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      Dear Sir

      My father Mukul Banerjee, is a consumer having C.No- C.G.S.9361of 'M/S.Churni Gas Service', Mahitosh Biswas Street, Kathuria Para, Krishnagar, Nadia, WestBengal. It is their rule/practise that a new cylinder booking is registered after 21 days from the date of last delivery though he(my father) has the connection of double cylinders.They also take more than 15 days for delivery of anew gas cylinder from the date of booking.As a result we have to wait at least 40 days to have a new cylinder.I hope for your proper steps.

      Faithfully yours,
      Aug 14, 2020
      Complaint marked as Resolved 

      Indane Cooking Gas For Domestic Use — non supply of gas in time despite of repeated reminders after booking.

      MOHAN MURARI PATTNAIK
      AT-V.S.S. NAGAR, WARD NO.-09
      PO/DIST:-BARGARH
      ODISHA.
      PIN-768028

      Dear Sirs,

      I am a regular user of INDANE GAS. As I don't have any other means of cooking facility. I am 100% dependent on cooking gas for cooking purpose only.

      The local gas dealer M/S BIRSA MUNDA INDANE at:-Bargarh, ODISHA, is not supplying gas within the stipilated period by the company. Last I had booked the gas in 1st APRIL 2011 but despite of several reminders the a foresaid dealer has not supplied the gas till date i.e. 24th MAY 2011.It is vry painful for a senior citizen like me to run after the gas agency again and again.Kindly look in to the matter and do the needful. It will be a great help for general consumer like me.

      Thanking you.
      Mohan Murari Pattnaik.
      Consumer No.BM 507
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        V
        Vijayanand
        from Chennai, Tamil Nadu
        Mar 24, 2009
        Resolved
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        Inidan Oil Corporation Petrol bunk Fraud and Scam

        Inidan Oil Corp Petrol bunk Fraud and Scam happend to me in one petrol bunk IOC in Venkatanarayana Road near Mother Care in T Nagar. I asked them to load petrol for Rs 500 and then they loaded only for Rs 100. Then they stopped. I told i asked for 500, then he started from 100 to 400 and said initially 100 + now 400 = 500. But the beauty is he did not reset back to 0. So 100 Rs of petrol is lost. Initially i noticed but i thought it was my mistake, and drove for 10 mins and say my meter that did not show right reading that usually show. I drove back to them and complained this and all of the guys including the manager knows the fraud and they said some crap problem and fill me 100 rs petrol immediatly. All the petrol bunk are fraud. People have to be very aware of these fraud not top get cheated. Same thing again happened in another Inidan oil bunk in Ekkaduthangal, near Kasi theater.
        Seems like all IOC bunk are full of Fraud please avoid them.
        Aug 14, 2020
        Complaint marked as Resolved 
        This happens to me most of the time, when i put petrol in an Indian Oil petrol bunk in Adyar..
        Exactly the same thing happened to me at the IOC petrol bunk in Adyar(200 mtrs from Adyar police station).I asked the man in the pump to load for rs.100/-, he told me to turn off the petrol tap in my bike stating that would help save fuel.Without hesitation i slightly bent towards the petrol tap in order to turn it off.All of a sudden the meter showed 50/-.I felt no vibration, which i used to feel normally when the petrol pours in.He pretended like as if he was asked to fill only for rs.50/-.I reminded him about, asking to load for rs.100/-.Then he reset to zero and filled for rs51/-.But this time i felt the vibration.In surprise i asked him whether he did load for rs.100/-.He stated to me about the meter running for re.1/- extra.I thought that be my mistake and went to fill air.Then i saw nitrogen gas station which is supposed to be free for xtra premium in the same bunk.But i had loaded ordinary petrol.The man in nitro gas pump told me that it is free only if we load xtra premium fule for rs.1000/-.Then he told that it would cost rs.15/ - to fill each bike tyre with nitro gas.So i gave rs.30/- to remove compressed air and to fill it with nitrogen, for both the tyres. After riding for a while i noticed that the fuel meter is not showing the usual one.I had an important appointment near Avadi.So i didnt get time to come back to complaint about that.I feel that everybody in bunk is aware of that irrespective of hierarchy including managers.This is way too worse.I request the authorities to look into this and to bring an end to this ASAP.
        (Note:This happened around 4:00PM on 07/10/09)
        I agree Mr. Vijayanand, I too experienced the same from this petrol pump while filling Xtra Premium. I asked for 10 litres of petrol, they filled for 100 (1.96 litres). Again they turned my attention and filled 8.05. After that they said 10 litres (1.96+8.05) as if they have given me .01 liter extra. Another funny thing is they have given some IOCLs extra reward points which not worth for anything. What for all these gimmicks? I have complained to them after 3 days noting the mileage figure received though know its of no use. Better to avoid such pumps. Seems there is no one proper to monitor/address these things? Try pumps preferably in Mount Road other than IOCLs, quite okay I feel.
        Even i agree with Mr.Vijayanand - and i have experienced the exact way of fraud happening in the same bunk in Venkatnarayana Rd. and for me its Rs.1000 put for Rs.200 and balance of Rs.800 from Rs.200.
        I asked him can you show me the computer generated report of reading that has happened - then got red handed.

        ANOTHER FRAUD HAPPENING IN ESPLANADE INDIAN OIL - I put petrol only for Rs.1000 every time and i Swipe through card. To my surprise when i saw my credit card statement it showed Rs.1080 and then only i checked my receipt - Its FOUL - the zero will have a slash and so the eight will replicate almost to Zero - hence by overview i got trapped this time - SEE THE TRICK - that bunk fellow was pressurising as an auto was behind me - so that i take off my car fast without noticing this fraud. BEWARE FRIENDS. ITS SHAME ON INDIAN OIL FOR NOT TAKING SERIOUS STEPS TO CONTROL ALL THESE AND ITS LOSING ITS MARKET SHARE AND MAKING EVEN MORE LOSSES
        adayar indian oil petol bunk(world no 1 fraud): plz note dont put petrol in that bunk:(land mark :corner bunk behind adayar signal icici atm will be there then one sweet stall will be there)

        i went to that bunk i said to fill(ie full tank) petrol.that guy asked money money like that then i gave 1 1000 rs note petrol filled for nearly 820 rs then he gave 100 rs 1ly i asked wt abt another 80 rs that guy said that while u taking money i filled for 80 rs then 1ly i filled for 820 rs likethat that guy said my full tank capacity is 12 ltr he filled nearly 11.50 liters .sema fraud bunk they are sunh hi tech technique to fool the customers because of then for me tody 80 rs loss
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          A
          ajay kumar
          from Coimbatore, Tamil Nadu
          Mar 24, 2009
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          sir,
          it is to bring to kind notice that i have booked a gas connection on dated 29.12.08, but i did not get the gas connection till now.
          it is my humble request please take some favourable action.
          Gas agency against the complaint filed- Premier Gas service, vasant vihar, dehradun(Uttarakhand)
          Applicant name-Ajay Kumar s/o Shri Ananad Prakash, 112 Indra Nagar, Dehradun

          with regards
          Aug 14, 2020
          Complaint marked as Resolved 
          hi,
          i have booked a gas cylinder LPG of INDANE from Deepshikha gas agency, Rajendra nagar patna since ten days but as yet of now there is no response. My consumer number is D 6644 and the gas is booked under Mr PP Sinha. in fact i have tried to book it online too but there is no response till now. im in a very bad condition at the moment. Pls act to the same promptly
          Hi,
          my customer no. is 23312 which is with venkatasai gas agency in madhapur Hyderabad, given two numbers for booking
          23110572
          23117678
          and both these numbers are ingagedall the time, if however the gas is booked the gas is delivered within one month. kindly look into this matter.
          Sir,
          I wanted new gas connection in surat. pls provide me help.
          Dear Sir,

          it is to bring to kind notice that i have booked a gas connection on dated 04.12.09, but i did not get the gas connection till now. my booking no is 1053/04.12.2009.
          it is my humble request please take some favourable action.
          Gas agency against the complaint filed- Premier Gas service, vasant vihar, dehradun(Uttarakhand)
          Applicant- sujay kumar dutta, H. no-3, street no-8, Ashirvad Enclave. Dehradun.
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            S
            Santap Sanhari Mishra
            from Nashik, Maharashtra
            Mar 24, 2009
            Resolved
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            As I have been transfered to Orissa, I formally transfered my gas connection (Indane) to Orissa by depositing the cylinder and regulator. My consumer no. was 25297. On 26th February, 2009 I deposited two copies of transfer receipt at Kleen Gas, Kharvela Nagar, Bhubaneswar. They had sent to Chirantani Gas Agency at Bangur Avenue, Calcutta for verification. But till date, they are not replying.The Calcutta dealer is telling, that he has sent, on the other hand the Bhubnaneswar dealer is telling that, he has not received. Near about 1 month has been passed. But an innocent consumer is becoming the sufferer.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir
            Some time ago my domestic LPG gas cylinder connection alloted from maharastra after that I have transfered my connection in Bhopal now my services transfer in punjab Sahnewal in private company . we rae facing the transfer our connection in the same place due to residence proof kindle help us.
            I have got indane gas connection through Guruchaithanya Gramin Vitrak Kyalanur, Kolar District, as per records the connection charge is Rs1400 but that distributor collecting Rs5000. I asked the same but he said that you have pay bribe otherwise you wont get the connection...
            Poor people not able to afford that type of connection...
            Please advise the same...
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              R
              Ravi Kiran
              from Ambad, Maharashtra
              Mar 23, 2009
              Resolved
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              Sir,
              My consumer no.is 10047 and I receive Gas from M/S Harson Gas Agency, Zail Singh Nagar, Ropar(Pb.).This agency is doing malpractice by selling gas in blackmarket.They sell the gas against booking no. of consumer in black market and donot supply gas to the consumer against their booking and tried to befool their consumer.I always receive gas by persuing the agency again and again and one cylinder in almost two months.
              This time again on my booking the gas on 6th of this month they have not supplied me the gas. On my persuing the case with the above mentioned agency they told me that the agency has issued the voucher of supply to its officials on 17th of this month, Now the gas is missing again.
              On my contacting the Manager he showed helplessness.
              An enquiry may kindly be conducted against the working of firm and the firm be directed to supply me gas at an early date.

              Regards,
              Ravi Kiran
              Aug 14, 2020
              Complaint marked as Resolved 
              RESPECTED SIR,

              With due respect i mr srikant pattnayk having gus connection indian oil co-rporation vide bearing consumer no-17310 and orginal voucher no-711810.
              While i m booked my new connection the vendor issued the voucher in the name of Bijaya chandra satapathy and c/o srikant pattnayak, aurobinda nagar-2nd lane.House no-9 berhampur, dist-Ganjam orissa
              when i was complain for the said nuisance of the vendor the authority of agency assured me that with in 6 month we will provide u in your name now take this book and we will provide u refill gus till than converson of your name. it is your kind information that i got the c/o book on[protected] but unfortunately 3 year passed already the agency cannot able to provide the new book and last 2 months stopped the refill the gus of my book. so i want to know that is it the knowledge of higher authority. whenever i want to about my converson matter that the agency behavior like as burbler and threatened me to complain to ioc chairman no body can do any thing against me.

              in fact i dont know who is Bijaya ch satapathy and why the agency will done this type of nuisance . several type of complain i was lodged already. This my grievance to u please solve this proble m bz i m leaving miserable condition for only fuel. The same agency is pressed me to take cylinder on black piece. It is for your necessary information that the my agency name is ...

              BERHAMPUR INDIAN SERVICE, CODE -8902307 NOW SHIFTED AT NEAR DIG BUNGLOW, SV VOUCHER NO IS -711810, CONSUMER NO IS-17310.
              Now i m waiting for your quick positive response as soon as possible than i will grateful to you

              with thanks...Srikant pattnayak (Advocate)
              Aurobinda nagar-2nd lane
              house no-9
              at/po- brahmapur, dist-Ganjam, Odisha
              mobile-[protected]
              email- [protected]@rediffmail.com
              RESPECTED SIR,

              With due respect i mr srikant pattnayk having gus connection indian oil co-rporation vide bearing consumer no-17310 and orginal voucher no-711810.
              While i m booked my new connection the vendor issued the voucher in the name of Bijaya chandra satapathy and c/o srikant pattnayak, aurobinda nagar-2nd lane.House no-9 berhampur, dist-Ganjam orissa
              when i was complain for the said nuisance of the vendor the authority of agency assured me that with in 6 month we will provide u in your name now take this book and we will provide u refill gus till than converson of your name. it is your kind information that i got the c/o book on[protected] but unfortunately 3 year passed already the agency cannot able to provide the new book and last 2 months stopped the refill the gus of my book. so i want to know that is it the knowledge of higher authority. whenever i want to about my converson matter that the agency behavior like as burbler and threatened me to complain to ioc chairman no body can do any thing against me.

              in fact i dont know who is Bijaya ch satapathy and why the agency will done this type of nuisance . several type of complain i was lodged already. This my grievance to u please solve this proble m bz i m leaving miserable condition for only fuel. The same agency is pressed me to take cylinder on black piece. It is for your necessary information that the my agency name is ...

              BERHAMPUR INDIAN SERVICE, CODE -8902307 NOW SHIFTED AT NEAR DIG BUNGLOW, SV VOUCHER NO IS -711810, CONSUMER NO IS-17310.
              Now i m waiting for your quick positive response as soon as possible than i will grateful to you

              with thanks...Srikant pattnayak (Advocate)
              Aurobinda nagar-2nd lane
              house no-9
              at/po- brahmapur, dist-Ganjam, Odisha
              mobile-[protected]
              email- [protected]@rediffmail.com
              Gas booking not done on time, delays has been made.
              Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .

              Ansal group
              Indane Gas agency
              Vaishali nagr
              Jaipur
              Customer 57708
              RA malvia
              My consumer No. with Anand Gas Agencies, South Janatha Road, Palarivattom, Cochin26, Code No.4592967 is 34125. Usually, the agency is not responding to the telephones in the three numbers, 2337590,2337591 and2337571. After spending much time I booked for Cylinder through the toll free Number1260 on 19.09.2009- booking number 7. Till date the cylinder is not supplied. Though I tried to contact the agency over phone, they are not even picking up the phone. Hence this complaint. Please arrange to deliver the cylinder. Also it will be much helpful to the customers, if your Office can suggest how can we book the cylinder.
              It is seen that there is no response to my complaint dated 30.09.2009. My consumer Number is 34125 with Anand Gas Agency- Code No.-4592967. Arrange for supply of the cylinder immediately.

              Lucy Augustine
              Flat No.602
              Travancore Towers
              NAP Junction
              Azad Road
              Kaloor- 17
              Mobile No.[protected]
              Freedom Gas Service, Loni Ghaziabad
              Sir,
              With politely requesting I am consumer of Indane gas and my consumer no. is 31038, I have no gas to cook food. I have already booked on 24 February 2010 through SMS on mobile no. [protected], [protected], [protected] [protected] and thereafter sending continuously SMS on dated 03,03,2010, 05.03.2010, 08.03.2010. There is no other landline phone no. of freedom gas service for booking gas.
              I once again requesting to all of you please press freedom gas service to arrange to deliver gas cylinder. My address is:-
              LAKSHMI NARAYAN
              D-12/15 DLF, ANKUR VIHAR,
              LONI GHAZIABAD
              [protected]
              SIR/madam,

              My consumer No. is 932 and my cell no is [protected]
              ON 22.03.2011, I had booked a cyllinder with Fazilka gas Agecy at Fazilka, Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had Say me your cylinder is not booked so many times consumers are facing this problem. I request you to please look into the issue.
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                N
                N. MOHAN
                from Pune, Maharashtra
                Mar 23, 2009
                Resolved
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                I have been trying to book gas cylinders on phone. The telephone line installed even if it rings, is not attended during booking period, i.e. upto 4.00 pm and after that the persons concerned pick up the phone, and says to book it the next day. This is happening for the last two occasions and this time for the last 3 days I have been trying to book since 20th March, 2009. The agency name is DOMESTIC GAS SERVICES, SECTOR 'O', ALIGANJ, LUCKNOW. The phone number is[protected] the only number on which booking is done.


                N. Mohan
                +[protected]
                ID: [protected]@sify.com
                narayanan.[protected]@sahara.co.in
                Aug 14, 2020
                Complaint marked as Resolved 
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                  U
                  Uday
                  from Mumbai, Maharashtra
                  Mar 23, 2009
                  Resolved
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                  Resolved

                  Indane Gas


                  Gas Delivery

                  Complaint Rating:
                  Company information:
                  Reporter
                  Utah
                  India

                  Dear Sir,

                  This is regarding the delay in deliery of domestic gas. We have been facing this problem for quite a long time. Since after 2 months of booking, the gas agency is not delivering the refill cylinder.

                  This issue was there for last two or three years and the entire village people are suffering due to the negligence of the gas agency.

                  Could you please help us to resolve this issue.

                  Shilma Gas Agency.
                  Parappanangadi
                  Chettipadi.P.O.
                  Malappuram Dt. Kerala
                  Ph :[protected]



                  Regards,
                  Udaya Bhasker
                  Mobile - [protected]

                  Consumeer No: 6466
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    Abhishek Bansal
                    from Pune, Maharashtra
                    Mar 23, 2009
                    Resolved
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                    Resolved

                    Hi

                    I stay at Vaishali, Ghaziabad (U.P.). I am trying to get a new LPG connection. But to whomsoever distributor I went everybody is insisting me on buying a new chullah from them along with the new connection when I already have a chullah at my place. They told that no new connection can be provided if I do not buy chullah from them. It will cost me arround Rs. 1200 extra. Please let me know what to do.
                    Distributors are :

                    BS INDANE GAS SERVICE
                    1139 ARTHLA, MOHAN NAGAR
                    SAHIBABAD, GHAZIABAD,[protected]

                    CHANDERNAGAR GAS SERVICE
                    SHOP NO.UG-38
                    AMRIT PLAZA, SURYA NAGAR
                    GHAZIABAD[protected]

                    Yadu Indane gas
                    Link Road, Sahibabad
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      R
                      R.S. sharma 332
                      from Meerut, Uttar Pradesh
                      Mar 23, 2009
                      Resolved
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                      Resolved

                      Dated: 23 March 2009
                      To

                      Mr. B S Giridhar
                      Delhi State Office, Indian Oil Corporation Ltd(MD),
                      2nd Floor, World Trade Centre, Baber Road, New Delhi-11001.
                      [protected]@indianoil.co.in
                      [protected]
                      Sir,
                      Please refer to my earlier applications whose copies are enclosed hereunder for your reference, regarding non issue of LPG cylinder to me against my no 17671.
                      I am highly greatful to you for taking pains and intrest in my case, but I am sorry to mention that inspite of your kind instructions M/s Veer Jyoti enterprises are not issuing the LPG cylinder.
                      It is therefore requested that some drastic action may kindly be taken against M/s Veer Jyoti enterprises so that I may get my LPG cylindet regularly in time.
                      Thanking you
                      Yours faithfully
                      R.S.Sharma
                      1st Floor,
                      A-37 Sanwal Nagar,
                      New Delhi
                      Ph.[protected]
                      CC to: Mr. V K Verma, Indian Oil Corporation Ltd.(M.D.),
                      Indane Area Office, Delhi 2nd Floor, World Trade Centre Babar Road, Barakhamba Lane New Delhi - 110001.
                      [protected]@indianoil.co.in
                      [protected]
                      ________________________________________________________________________________...
                      Dated 07/02/2009

                      To
                      Mr. B S Giridhar
                      Delhi State Office, Indian Oil Corporation Ltd(MD),
                      2nd Floor, World Trade Centre, Baber Road, New Delhi-11001.
                      [protected]@indianoil.co.in
                      [protected]

                      ( URGENT )
                      Sir,

                      Please refer to my earlier application (copy hereunder this application) sent to you 58 days ago ( two months approx.) regarding non issue of LPG cylinder to me by Veer Jyoti Enterprises. Opp. Panchsheel, Joseph Tito Marg, New Delhi 110017. Tel. No. 26493784 and 26494108.

                      I am highly greatful to you for taking pains and intrest in my application, but I am sorry to mention that inspite of your best efforts I am not getting the Gas supply.

                      I am making request in a day or two but now they are saying that my account has been declared dead by the Veer Jyoti Enterprises.
                      So I am not able to get he LPG Gas Cylinders.

                      It is humbly requested that kindly interveen in the matter so that I may get my Gas Supply by 09/02/2009.

                      A line of action highly be appreciated


                      Yours faithfully
                      R.S.Sharma
                      1st Floor,
                      A-37 Sanwal Nagar,
                      New Delhi
                      Consumer No: 17671 and 21455

                      Ph.[protected]
                      CC to: Mr. V K Verma, Indian Oil Corporation Ltd.(M.D.),
                      Indane Area Office, Delhi 2nd Floor, World Trade Centre Babar Road, Barakhamba Lane New Delhi - 110001.
                      [protected]@indianoil.co.in
                      [protected]
                      ________________________________________________________________________________...
                      (Copy of previous complaint letter hereunder)

                      Sir,

                      It is to inform you that before the connection of Indraprastha Gas Ltd. I was getting my LPG cylinder from M/s Veer Jyoti Enterprises, Joseph Broz Tito Marg, opposite Panchsheel, New Delhi 110017. My consumer No. 17671 and 21455.

                      I was superannuated on 31/03/2008 (AN) from central Govt. service and I was to surrender my Govt. Quarter No. 138, Sector-1, Sadiq Nagar, New Delhi on 31/07/2008. On 26/07/2008 I have requested to M/s Veer Jyoti Enterprises to issue a LPG cylinder for cooking food as i was to get disconnection for Indraprastha Gas Ltd. and to obtain the no demand Certificate to surrender the Govt. Quarter and I had to remain in the Govt. Quarter till 31/07/2008. but no LPG cylinder was issued to me. I was informed by M/s Veer Jyoti Enterprises that they have the orders from Govt, not to issue LPG cylinder to Sadiq Nagar New Delhi as there is a Indraprastha Gas connection avilable.

                      On 12/09/2008 I personally went to the office of M/s Veer Jyoti Enterprises and I handed over the written application for change of address from Govt. Quarter no 138, Sector-1 Sadiq Nagar to A-37, First Floor, Sanwal Nagar, New Delhi-110049. along with a photocopy of surrender certificate of Govt. Quarter. I also requested for issue a LPG cylinder, but they did not issue.

                      On 03/11/2008 I have again made the request to issue a LPG cylinder but they ordered me to attend their office alongwith copy of surrender certificate of Govt. Quarter, as according to their record I am residing in Sadiq Nagar and they did not issue the LPG cylinder, with the result I am facing harassment and I had made alternative arrangement from my relatives.

                      It is humbly requested that necessary investigation may kindly be made and a line of action may be highly appreciated.

                      Thanking You

                      Yours faithfully
                      R.S.Sharma,
                      A-37, First floor,
                      Sanwal Nagar,
                      New Delhi 110049.

                      Ph.[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      INDANE LPG GAS Cylinder — Non Delivery of Cylinder

                      Dated 07/02/2009

                      To
                      Mr. B S Giridhar
                      Delhi State Office, Indian Oil Corporation Ltd(MD),
                      2nd Floor, World Trade Centre, Baber Road, New Delhi-11001.
                      [protected]@indianoil.co.in
                      [protected]

                      ( URGENT )
                      Sir,

                      Please refer to my earlier application (copy hereunder this application) sent to you 58 days ago ( two months approx.) regarding non issue of LPG cylinder to me by Veer Jyoti Enterprises. Opp. Panchsheel, Joseph Tito Marg, New Delhi 110017. Tel. No. 26493784 and 26494108.

                      I am highly greatful to you for taking pains and intrest in my application, but I am sorry to mention that inspite of your best efforts I am not getting the Gas supply.

                      I am making request in a day or two but now they are saying that my account has been declared dead by the Veer Jyoti Enterprises.
                      So I am not able to get he LPG Gas Cylinders.

                      It is humbly requested that kindly interveen in the matter so that I may get my Gas Supply by 09/02/2009.

                      A line of action highly be appreciated


                      Yours faithfully
                      R.S.Sharma
                      1st Floor,
                      A-37 Sanwal Nagar,
                      New Delhi
                      Consumer No: 17671 and 21455

                      Ph.[protected]
                      CC to: Mr. V K Verma, Indian Oil Corporation Ltd.(M.D.),
                      Indane Area Office, Delhi 2nd Floor, World Trade Centre Babar Road, Barakhamba Lane New Delhi - 110001.
                      [protected]@indianoil.co.in
                      [protected]
                      (Copy of previous complaint letter hereunder)
                      Sir,

                      It is to inform you that before the connection of Indraprastha Gas Ltd. I was getting my LPG cylinder from M/s Veer Jyoti Enterprises, Joseph Broz Tito Marg, opposite Panchsheel, New Delhi 110017. My consumer No. 17671 and 21455.

                      I was superannuated on 31/03/2008 (AN) from central Govt. service and I was to surrender my Govt. Quarter No. 138, Sector-1, Sadiq Nagar, New Delhi on 31/07/2008. On 26/07/2008 I have requested to M/s Veer Jyoti Enterprises to issue a LPG cylinder for cooking food as i was to get disconnection for Indraprastha Gas Ltd. and to obtain the no demand Certificate to surrender the Govt. Quarter and I had to remain in the Govt. Quarter till 31/07/2008. but no LPG cylinder was issued to me. I was informed by M/s Veer Jyoti Enterprises that they have the orders from Govt, not to issue LPG cylinder to Sadiq Nagar New Delhi as there is a Indraprastha Gas connection avilable.

                      On 12/09/2008 I personally went to the office of M/s Veer Jyoti Enterprises and I handed over the written application for change of address from Govt. Quarter no 138, Sector-1 Sadiq Nagar to A-37, First Floor, Sanwal Nagar, New Delhi-110049. along with a photocopy of surrender certificate of Govt. Quarter. I also requested for issue a LPG cylinder, but they did not issue.

                      On 03/11/2008 I have again made the request to issue a LPG cylinder but they ordered me to attend their office alongwith copy of surrender certificate of Govt. Quarter, as according to their record I am residing in Sadiq Nagar and they did not issue the LPG cylinder, with the result I am facing harassment and I had made alternative arrangement from my relatives.

                      It is humbly requested that necessary investigation may kindly be made and a line of action may be highly appreciated.

                      Thanking You

                      Yours faithfully
                      R.S.Sharma,
                      A-37, First floor,
                      Sanwal Nagar,
                      New Delhi 110049.

                      Ph.[protected]
                      I am consumer of Indane, currently located in Tripunithura, Ernakulam. Rasmi Gas Service is the distributor in this area. Ocassionally they do not deliver gas cylinders quoting lorry strike or employee strike. I am a home user, who requires a cylinder only once in 2-2 1/2 months.They are not even providing me a cylinder inspite of this. Though I book much prior(almost two months ahead).

                      I am not satisfied with their service.The working of this particular gas agency is highly corrupt. When we got our connection transferred to this place, they even compelled us to buy one apron costing Rs.350/-.

                      Thanks,

                      Kavitha.N

                      lindane — Disconection of gas connection

                      i applied for a gas allotment of gas connection from gurdaspur agency jail road gurdaspur(Punjab) on my request the said agency alloted a gas connection in my name.I visted the gas connection on date15-5-09 when i resend their the door of the office gas agency.the owner of the gas agency mis behave with and also cancled my gas connection which alleted previous alleted by the gas aggency owner.


                      from
                      Malkinder singh
                      vill karwal p/o Darbar pandori
                      Distt Gurdaspur
                      Mobile No [protected]
                      Mr. B S Giridhar
                      Delhi State Office, Indian Oil Corporation Ltd(MD),
                      2nd Floor, World Trade Centre, Baber Road, New Delhi-11001

                      Sub: Delay in Supply of LPG Gas

                      Respected Sir,

                      I would like to draw your kind attention towards the mental harassment created by the Gas Agency Detail M/s Agro Industrial Commodities, Kirti Nagar, New Delhi-15.

                      Sir, We have booked our gas (Customer No. J-36060) on 6 Feb 2010, but still we have not received the refilled cylinder. I am going to the agency for last three days, the Agency owner assuring us everyday that today we will deliver the cylinder, but still I have not received the same.

                      Sir, As you know, the prices of Cooking Gas is subject to increase, that’s why Agency owner is not supplying the cylinder to earn more profit.

                      So, I request you to take the personal interest to solve my problem.

                      Kindly do the needful.

                      Regards

                      Joginder Kumar
                      Connection No. J-36060
                      WZ-372, Basai Dara Pur,
                      New Delhi-110015
                      Ph:[protected]
                      SIR. I HAVE BOOKED LPG CYLINDER FOR MY GAS CONNECTION CONSUMER NO 24285 WITH M/S GEMINI ENTERPRISES SITUATED AT NAJAFGARH NEW DELHI[protected]-[protected] ON 3RD MARCH 2014 VIDE BOOKING REFRENCE NO.[protected], ALSO I HAVE RECIEVED CONFIRMATION SMS ON MY REGESTERED CELL [protected] AS [protected] 0N 4TH MARCH 2014 AND SAME SMS AGAIN ON 14TH MARCH, BUT TILL DATE IAM WAITING FOR DELIVERY KINDLY RESOLVE AND MAKE IT AS EARLY AS POSSIBLE .
                      THANKING YOU
                      REGARDS
                      ARVINDER SINGH [protected]
                      [protected]@gmail.com
                      I have received letter from Indane for the delivery of new cylinder but the dealer refused to deliver me the cylinder. I have visit the dealer place 4-5 times but he is refusing me everytime, saying that my cylinder not came to his office. But other customer cylinder had been delivered in due course. I am 75 years old and the dealer harrassed me continuously. Kindly help me out to get my new connection/cylinder. The name of the dealer is NARANDA INDANE GRAMIN VITRAK, VILL:NARANDA, P.O:NARANDA, P.S: PANSKURA, DIST: PASCHIM MEDINIPUR, WEST BENGAL, PIN:721139.

                      MY PHONE NO. [protected]
                      EMAIL ID: naliniranjan.[protected]@outlook.com

                      I have attached the letter.
                      Respected Sir, I Suresh Kumar M, Ex- Military customer of Kunnamangalam Indane Services, Calicut, Kerala, consumer No: is 1623 .I'm very sorry to inform you that the service of this gas agency is extremely poor. I have booked for a refill on 12 Sept 2014 vide booking reference Number is 462020 .But the same has not been delivered till now. In this regard two times i have approached personally at above said agency that two time dealing clerk informed me that cylinder being delivered next Saturday, this is agency common word . Many of the Saturday is passed but Gas till not yet delivered after laps of 42 days .Sir we are facing very difficulties due to non delivery of LPG Gas timely . The agency phone No.[protected] is always busy or the call is not answered. Kindly try to take necessary action by providing a permanent solution.

                      Yours Sincerely, Suresh Kumar.M
                      I had booked my LPG domestic cylinder through online and got reference no 900025 dated 26th Dec 2014. A tralyman came to the door and asked for receipt of booking and talk unnecessary words and back to say that ''you come at agency and got your cylinder from that place, it will not deliver at home.
                      I am a serviceman and could not go to take cylinder from agency place, therefore I booked by refill order through Online.
                      please request you to kindly instruct to such for deliver refill at home
                      I will be highly obliged for that.
                      thank you

                      Rajendra Kumar
                      K-53/2 Madhyameshwar
                      Varanasi - 221001
                      I booked refill of Indane LPG cylinder on 22.12.14. My Consumer No. is 9340 and booking reference No. is 388500 dated 22.12.14.I got second message on 25.12.14 that your Cashmemo [protected] is generated and cylinder will be distributed shortly. I got Third message that your cylinder against Casmemo No. [protected] is delivered on 28.12.14 but til date I have not received the cylinder. Please help sir...
                      My Indane gas distributer is M/s Tirupati Balaji Associate Sector-5 Rohini, Delhi, My Consumer no. is 9340..
                      We wish to inform that online booking was confirmed vide Ref No 558224 dated 17.12.2014 on later information received that Cash memo No[protected] was generated on 24.12.2014 against booking no 558224. Till yesterday ie. 05.01.2015 Cylinder was not delivered. I visited M/s Sainath Kurmanpalem to enquiry reason for non delivery. The Dealer informed that my booking was cancelled and that i should once again book for Cylinder. I did the same as per their advise and the new booking No is 565170 dated 06.01.2015. As a consumer i am to put savior hardship for non availability of Cylinder or information and thus 16 days are lost. I now request you ensured delivery in the shortest possible time and necessary instructions given to dealer[protected]
                      This is bring to your kind notice that i am a LPG connection holder of indane. My name is mayank singh I have booked a refill on 23/12/2014 online . Instead of my continuous follow up with the distributor he is not listening to my problem and have not delivered my LPG refill till date.
                      I have also submitted my bank account detail and adhar no.and KYC twice 2 month back to the distributor but he has not seeded the details into my LPG account. Laxity on his part is quite unbearable and disheartening. It is very sad on the part of Indane to have such kind of LPG distributor.Bcause of him i am facing day to day cooking problem

                      LPG ID 3 [protected]
                      consumer no. 16845
                      distributor SINGHAL GAS SERVICE, basti UP (154076)
                      bank account [protected]
                      adhar no[protected]
                      mobile no. [protected]
                      email myk.[protected]@gmail.com
                      Booking no at mylpg.in = R[protected] dt 31.01.2015

                      Still cylinder not delivered even after 18 days.

                      Please expedite.

                      Thanks

                      Manoj gaur
                      [protected]
                      I Booked refilling on 29.1.15 booking no 258917 at indane swarupjyoti, Swarrup nagar. Till date no cylinder delivered.
                      I Booked refilling on 29.1.15 booking no 258917 at indane swarupjyoti, Swarrup nagar. Till date no cylinder delivered.
                      Dear Sir, I (consumer no- CX 8479638) have booked my LPG on 26th Feb 2015, against that booking cash memo ( [protected]) had been generated on 14th March'15 . On the same day evening (14th March'15) I have got the massage that your cylinder has been delivered against cash memo no. [protected]. I have ranged the local distributor several times, but all are in vein . Still now I have not received the LPG cylinder.
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                        M
                        minesh meshram
                        from Amritsar, Punjab
                        Mar 21, 2009
                        Resolved
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                        Resolved

                        we have booked new connection from ratnasheela indane gas agency katangi distt- balaghat, but manager and their staff forcing as to purchase hot plate from teir agency and for which they are charging 1850/- rs . and total connection charges for single cylinder connection 4250/-. however we purchased hot plate from other shop which is costing about 800/- and they charged 3200/- for new connection as they have cheated as and 1000/- taken extra for which they have not given any bill
                        so concerned official are requested to take immediate action.

                        minesh meshram
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Akash shukla
                          from Roorkee, Uttarakhand
                          Mar 21, 2009
                          Resolved
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                          Resolved

                          I AM THE CONSUMER OF COOCKING GAS SERVICE PROVIDED BY INDANE (INDIAN OIL CORPORATION). MY GAS CONNECTION DETAILS ARE AS FOLLOWS...

                          CONSUMER NO.: B18092.
                          NAME : AKASH SHUKLA
                          AGENCY: INDANE
                          BHEL GAS
                          SHOP NO.: 17, SECTOR 3 SHOPPING CENTRE, BHEL
                          RANIPUR HARIDWAR.

                          I HAVE BOOKED THE GAS CYLINDER ON 01.08.2008 AND IT IS DELIVERED TO ME ON 19.08.2008.I USED THE CYLINDER TILL 21.03.2009 WHEN I PUT A REQUEST TO BOOK THE GAS ON 21.03.2009, THE BOOKING STAFF OF BHEL GAS(INDANE GAS AGENCY IN BHEL HARIDWAR), RANIPUR HARIDWAR INFORM ME THAT THEY HAVE DEACTIVATED MY CONNECTION BECAUSE OF THE RULE OF MAXIMUM BOOKING DAYS OF 3 MONTS . AFTER WHICH THEY USED TO DISCONNECT THE GAS CONNECTION.

                          THE AGENCY IS PROVIDING A SINGLE BARREL CONNECTION. WHICH MEANS THAT WE CAN BOOK THE GAS ONLY WHEN OUR CYLINDER IS FINISHED.

                          MOREOVER THEY DID NOT INFORM BEFORE DEACTIVATING THE CONNECTION.

                          NOW IN THIS SITUATION NITHER I HAVE THE GAS NOR THEY ARE BOOKING IT. AND TO REACTIVATE THE CONNECTION THEY ARE SAYING IT WILL TAKE ANOTHER ONE WEEK. NOW IT IS A HELL OF A JOB TO USE OR CONTINUE THE SERVICE OF SUCH A SERVICE PROIDING COMPANY.

                          DUE TO ILLOGICAL RULES OF INDIAN OIL GAS CORPORATION AND DISMANAGEMENT IN THEIR BOOKING STATIONS CONSUMER LIKE AS ME ARE FACING A LOT OF PROBLEMS.

                          SO IT IS REQUIRED TO MODIFY THE RULE AND ALSO INFOM THE CONSUMER BEFORE DEACTIVATING ITS CONNECTION.

                          NOW I WOPULD LIKE TO ASK THE INDANE WHY I SHOULD NOT BREAK MY RELATIONS WITH THEM?
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          INDANE (indian oil corporation)
                          I AM THE CONSUMER OF COOCKING GAS SERVICE PROVIDED BY (INDIAN OIL CORPORATION). MY GAS CONNECTION DETAILS ARE AS FOLLOWS

                          CONSUMER NO.: H306
                          NAME : SARANJEET SINGH
                          AGENCY: SIDI VENAYAK INDAN GASS SERVICE
                          SHOP NO-05, ABDUT MANDAL MARKET,
                          JAWALAPUR, HARIDWAR(U.K)

                          RESPECTED SIR,

                          I HAVE BOOKED THE GAS CYLINDER ON 03.04.2009, EVEN I HAD TO BOOKED MY GAS BEFORE A WEEK WHICH IS 28TH OF MARCH BUT THE BOOKING STAFF HAS REFUSED TO BOOK MY GAS AT THAT TIME AND SEND ME BACK BY TELLING THAT YOU BOOK YOUR GAS AFTER A WEEK WHICH IS 03.04.09.SIR I REGRET TO TELL U THAT MY GAS HAS NOT BEEN DELEVERED YET FROM GAS GODOWN. AND IT HAS BEEN NOTICED THAT SOME OF GAS HAS BEEN DELEVERED FROM THE BOOKING STAFF TO THOSE WHO HAS BOOKED THERE GAS AFTER 03.04.2009, I SUSPECT THAT THEY ARE GIVING GAS TO THE OTHER IN BLACK, THEREFOR U R REQUESTED TO TAKE A SERIOUS ACTION AGAINST BOOKING STAFF TO AVOID SUFFERING
                          OF A COSTOMER FROM THERE DUTY.
                          I AM THE CONSUMER OF COOCKING GAS SERVICE PROVIDED BY (INDIAN OIL CORPORATION). MY GAS CONNECTION DETAILS ARE AS FOLLOWS

                          CONSUMER NO. N15001
                          NAME : VED PAUL JAIN
                          AGENCY NAME : NARWANA GAS SERVICE, NARWANA
                          DISTT. JIND (HARYANA)

                          RESPECTED SIR,

                          ON DATED[protected], I VISITED THE OFFICE OF NARWANA GAS SERVICE, NARWANA FOR BOOKING FOR GAS DELIVERY, BUT THE EMPLOYEES SITTING THERE REFUSED TO BOOK FOR THE GAS DELIVERY AT HOME. SIR, I AM CONSUMER OF THIS CORPORATION SINCE 1988 AND THE BEHAVE OF THE AGENCY IS NOT SATISFACTORY SINCE THEN. SIR, I WANT TO DRAW YOUR KIND ATTENTION ON THE BEHAVAE OF THE EMPLOYEES OF THIS GAS SERIVCE AND TO TAKE ACTION AGAINST THE EMPLOYEE OF THE THIS AGENCY.
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                            P
                            poonam kaushik
                            from Delhi, Delhi
                            Mar 20, 2009
                            Resolved
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                            Dear sir
                            I have Requested a new conection in 20th sept.08 & Strugle for that up till 18th march.Now they agree for provide me that conection with Ugly Gas Stove, 1 sylender, regulator, safty pipe & A book @ Rs.4000.But i Don`t want to purchase Gase Stove from theire.I want to purchase that from market As per company norms .Please Resolve the sme @ priority base .

                            Adress of agency Regards
                            captn.Rakesh Gas Agency poonam kaushik
                            Director name Mr.Rajesh Sharma 14, hari nagar maholi Road mathura.
                            Near Bajrang Dharm Kanta [protected]
                            Maholi Road Mathura U.P.west 281004
                            mobile no. of director or manager [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              N
                              namita
                              from Mumbai, Maharashtra
                              Mar 20, 2009
                              Resolved
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                              Resolved

                              Dear Sri/Mam,

                              I Have subscribed for indane gas connection details of which are given below
                              consumer id is 31053
                              Agency Shirdi Sai Koramangala (Bangalore)

                              I am always facing the problem in delivery of Gas cylinder, even if booked 3-4 days before i am not getting the supply also when we are calling them they don't pick the calls.
                              It has become tedious task to get the cylinder, I am running out of cooking gas and when called the agency no one picked the call, finally in the 2nd half (3 PM) they picked the call and when I asked for status they said they will deliver only next day and said why you did not call before for which I told that I kept trying but none picked the call. The behavior of the person(his name Chandrasekhar) was very rude. i said if this is way you are treating your customers and not giving on time delivery then I need to go to consumer forum for which they said you go to consumer forum and do whatever you can do, we don't care.

                              Seems these agencies have no fear of consumer forum and people like us suffering like anything. can you Pl suggest ways to teach a lesson and put penalty on them

                              Namitaa
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                snehasish1972
                                from Mandleshwar, Madhya Pradesh
                                Mar 20, 2009
                                Resolved
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                                I am Manju Mishra, Consumer No. 017331 dt.20.05.2005. I have a Indane Gas Connection through
                                the agency Seva Fuel, Nimta, kolkata - 700 049 Tel. no.[protected]. I had applied for the double cylinder through Reg. no. 1054. Now I am facing the problem because my children are so small. In this situation pl. inform me that what to do to get double Cylinder.
                                Thanking you,
                                Manju Mishra
                                Subhas Pally
                                Nimta
                                Kolkata - 700 049
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                sir, i got a new conection after a long period from the chandpur gas service chandpur bijnor up. i reaceved a hot plate very poor quality from the dealer. and amount paid by me 1740 . hot plate is available in market 500 to 700 only in good quality and isi marked. i want know hot plate is must with the new conection. and i want return my hot plate to the dealer and kindly take the necessary action against the dealer THANKS SINCERLY

                                Indane Gas — double cylinder required

                                sir
                                , my name is mamta sharma r/o 178/1 street no 4 gau puri gaushala phatak ghaziabad.my consumer no is 22130 and sv no 560279. in april we had applied for single to double cylender vide registration no [protected].dated 8/4/2010.
                                i am facing difficulties in getting double cylender please look into the mater and help me to get the cylender.

                                thanking you


                                mamta sharma

                                [protected]
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                                  B
                                  burhanuddin shabbir husain
                                  from Darwha, Maharashtra
                                  Mar 20, 2009
                                  Resolved
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                                  i am a lpg consumer in nagpur, the gas connection is in the name of my mother viz.sakina shabbir husain, the connection is with M/s. Dhurve Gas Agency, Nagpur and my subscriber number is DG/3681, last time i took the lpg cylinder on 19/07/08, and after that as for 3-4 months my place was closed due to some personal reasons and now when i return back to nagpur and applied for lpg gas cylinder on 22/02/2009, the distributor refused to give the cylinder stating that the gas connection is dead and asked to give in writing an application with copy of original document of gas connection. i wrote an application and enclosed the copy of documents as instructed to me and submited it on 23/02/09 with the distributor & he assured me that the gas connection will be activated in 15 days, later on after the lapse of given time of 15 days i visited to his office 3-4 times and asked about the matter but the office staff did not gave a satisfactory reply stating that the application is forwarded to the regional office and yet not processed.
                                  you are therefore kindly look into the matter and do the needful as earliest as possible
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Shaju Chacko
                                    from Vellore, Tamil Nadu
                                    Mar 20, 2009
                                    Resolved
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                                    Resolved

                                    Dear Sir / Madam,

                                    This is second time, I am lodging a complaint about enormous delay happening in supply of LPG. We have a domestic gas connection with Thachampilly Gas Agencies, Wadakanchery, Thrissur Dist. Kerala. This connection is in the name of my mother aged 70 retired from Southern Railway and my family comprises me, my wife our 2 small kids and parents. We both are working and my parents are retired. We leave for office morning at 8.30 am.

                                    We have booked a cylinder on 19.01.09 and till date, we have not recieved the same. Whenever we try on their 2 landphone numbers, it is getting contineous engage tone. Once I have sat down in for 30 min at a stretch to acces them but in vain. Even if you get them on-line, the people who pick up the phone will be vey arrogant and rude and it was seeming that you are calling them to avail a free cylinder or some free service. As you know, if the service we deserved to get, are not getting, obvisouly any one may get annoyed and when we ask them - why this delay always...? without responding to this, they simply disconnect the phone, which is a real insult to an annoyed customer.

                                    I am also working in a cusotmer oriented company calls Reliance Life Insurance as a Branch Manager and when we come across to such a filthy treatment from people who responsible... just tell me, how will we respond.

                                    Today (19.03.09), exactly after 60 days from the date of booking and even after almost 18 - 20 min contineous trial on their phone, I got them on line and intimated to them that I have a small baby at home and my parents are aged, please try to deliver one Cylinder. To this, I got response that my turn will come in next week only and if you so desparate, just come to their office and if it is available I can take delivery of cylinder from their godown, which is about 1.5 km away from their office. Then I took a leave and gone to their office, where I have found a croud of about 60 plus customers gathered infront of their office. Few of them got the bill printed and have been asked to go their Godown to take delivery of cylinder. After almost 1 hr waiting infront of their office, one girl has told me that stock has been over and you just call on tommorrow to confirm whether they have any fresh load has come.

                                    Now, please advise me what has to be done in this regard. As I told you I am working in a Insurance Company and we are standing in March. I have already taken a leave on today and tommorrow also I have to try my luck to get a cylinder, thats even after having booked for more than 60 days.

                                    Please do resolve this issue on a war-foot basis to carry a good impression about a company, which has been awarded a "superbrand" in the country.

                                    Regards,

                                    Shaju Chacko
                                    [protected]
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I had booked for gas cylinder supply on 19th of july, with Visruthy Gas, Cheruvannur, Calicut, so far I have not received the same
                                    Name of the Customer: A.Pazhani raju B.Com. ACS., FCA
                                    Chartered Accountant
                                    Customer No: 60773
                                    Address 9/3. Duraisamy Road,
                                    Vadapalani
                                    Chennai-600026
                                    Tamil Nadu

                                    Distributor Name Bashyam Gas Service
                                    Shop No.14, Door No.63 Arcot Road,
                                    Kodambakkam
                                    Chennai-600024
                                    Phone: 24849181, 24848272
                                    Code 117589

                                    I have booked on 3rd November 2008 after a gap of 2 months, but still i have not received. When I have Contacted them they are telling that Cylinder deliverd on 12th of November but I have not received .
                                    Kindly take necessary steps to supply the cylinder immeditely

                                    Thanks and regards

                                    A.Pazhani raju
                                    I HAD BOOKED MY GAS A MONTH AGO ( 25TH SEPT 2009 ) BUT STILL HAVE NOT GOT IT INSPITE OF REPEATED REMINDERS. OTHERS WHO BOOKED LATER THAN ME HAVE RECEIVED IT. THERE IS SO MUCH BLACK MONEY BEING MADE OUT OF GAS CYLINDERS AND NO ONE SEEMS TO BE BOTHERED OR DOING ANYTHING TO CONTROL THE SITUATION. BEING A GENUINE LEGAL CONSUMER, ITS VERY FRUSTRATING N U FEEL HELPLESS IN SUCH SITUATIONS.AM A SINGLE LADY N CANNOT RUN ABOUT CHASING THESE PEOPLE. THERE MUST BE HUNDREDS OUT THERE FEELING THE SAME HELPLESSNESS.
                                    WONDER IF ANY ACTION WOULD BE TAKEN.
                                    the gas is still undelivered to us even after booking on 21st feb. 2010. the authorities are saying that you are still unregistered while we hv confirmed the registry status on internet and IVRS system.
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                                      D
                                      DIPANKAR GHOSH
                                      from Delhi, Delhi
                                      Mar 19, 2009
                                      Resolved
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                                      Resolved

                                      Sir,

                                      I have a/c of Domestic LPG at M/s Anirban Gas Agency, Laketown, Siliguri. I have siingle cylinder a/c of No. AN-0479. Every month the agency is taking the advannce booking after 10-12 days of the delivery
                                      of the last Cylinder. Then iit is taking at least 35-40 days to deliver the same. Even some times it delivers the other consumers but due date of my cylinder have passed.
                                      Is it possible to run with single cylinder for a family having 4 Members for 35+10=45 days ? On the other hand the Tea stall, Fast food stall are getting evry now and then the domestic LPG cylinder.

                                      Is there any solution to get rid of this problem ? Have you any good reply of this complaint ?

                                      With regards.

                                      Dipankar Ghosh
                                      Lake Town, Siliguri
                                      West Bengal
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        GUTTA RAJ KUMAR
                                        from Malkangiri, Chhattisgarh
                                        Mar 18, 2009
                                        Resolved
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                                        Resolved

                                        Sir,
                                        This is Gutta raj kumar from gudivada, krishna district, andhra pradesh.I have been using INDANE GAS CONNECTION. we were told that we can book for a refill cylinder only after 21 days of delivery of the cylinder.when we book, we will never know when it is going to be delivered..The dealer name is Sai Suvarna agencies, gudivada. this kind of arrangement is particularly inconvenient for people who are employed. why people have to wait for 10 to 15 days after booking for a refill cylinder. the details of the company are not even put for display. we cannot even make a complaint or get a clarification from the Indane gas company, in issues of difficulties. I am able to get 8 cylinders per year. which are insufficient for us.
                                        Phone NO:[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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