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[Resolved]  Indane Gas — TELEPHONIC/MOBILE BOOKING SERVICE

Dear Sir,

M/s Chirag the distributor of Indane gas at Siliguri is rarely provide telephonic/mobile booking service to its consumer.You will find most of the time the telephones are either engaged or not atended. Similarly the mobile phone for booking through SMS is always kept on switch off mode. Sometimes even if the SMS is delivered the confirmation is not sent to the customer. Date of delivery of cylinder is not mentioned in the delivery slip. The telephone nos. and mobile nos of the distributor is mentioned below. It can be tested any time for confirmation of my complaint.

Telephone Nos. of M/s Chirag are[protected], 2503635
Mobile No. for booking: [protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

Comments

M/s. sai seenu gas agencies, MKB nagar, Chennai 600 039. the distributor of Indan gas at above address is Rarely provide telephone booking service to its Consumers. you will find the telephone are either Engaged or not attended (not close the phone) . Date of delivery of cylinder is not mentioned the delivery slip. the telephone nos. of distributor is mentioned below. If you can be tested any time for confirmation of my complaint. Telephone No: [protected] / 25520786.
and distributor staff's very very irrespectful peoples.
This is our humble request for your kind perusal. please take action immediately.
Sir,
I am a customer with jeevan indane gasagency, Reddy st, Villivakkam, Chennai49 with customer No;5475.Sir hitherto I booked refils thro"myland line(BSNL). On 21st April, 2012 I try to book the refil thro"the said land line number. But could not get the refil request done; instead it says to contact the dealer. On the same day by 4.10 p.m. I went to the agency and found that the shop was closed. An enquiry nearby shops reveals that the shop was closed by 3.30p.m. itself due to powershutdown. On23rdApril2012, by 10.a.m. I approched the said dealer for complaining nonbooking thro land line telephone. For that they have advised me to get a cell phone for gas booking purpose as landline will not serve for booking refils. My surprise is for booking refils one should have compulsorily cell phone-not land line. Instead of sortingout the problem in refil booking thro land line they are advising mem to have a cell phone. When I contacted the Manager (lady member) she is also telling the same story instead of helping me to get the registeration thro land line. When I asked for the address/authority to whom I have to take the matter for redressal they simply refused to talkwith me and sent me out. As the agency is fully manned by female members I can't talk further. Please help me in this issue and continue the refil booking thro mylandline no.[protected] as was done hitherto. My name and address:V.Rajasekaran, No:8/1, Lakshmi Street III Extension, Villivakkam, Chennai.49. Agency Nos:[protected] to 73. These telephone numbers are always giving engage peep only and never answer by the agency or its staff. Thankng you, V.Rajasekaran( E Mail ID [protected]@gmail.com)

















sir
Sir I hope you wqill give suitable remedy for land line telephone users for refil booking

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