Indian Oil Corporation [IOC] Complaints & Reviews

LAST 5MONTHS NO LPG GAS AVAILABLE IN RAJNATH MOTORS -GEETA COLONY, DELHI(EAST DELHI), PLEASE ARRENGE GAS AT THIS STATION

My self Murugan, residing at 166/184, Annai Indira Street, Choolaimedu High Road, Choolaimedu, Chennai 600 094, Contact no.[protected] and mobile no.0-[protected].
My Consumer No.49325. Indane Gas Supplier M/s.Bhagyam Gas Agency, Kodambakkam, Chennai. Ph.no.24849181

I have already informed to M/s.Bhagyam Gas Agency, Kodambakkam, Chennai, regarding leakage of Gas,
last ten days back and again reminded on 22/01/2008.

There is no response either dealer nor from Indane.

Accord priority and rectify.

Thanks & Regards

D.Murugan
[protected]

My name is Ganesh C. Desai, my customer No. 9865 Village Ranasar. Dist Gandhinagar IOC Gas service agent is Jivan Jyoti Gas Service ST Work shop, Naroda patia Kuber Nagar Ahmedabad.

After booking of Domestic gas cylinder we are not recipient of sylinder after 30 - 45 day even too many reminder aftaer 21 days from booking.

Kindly do need full to make sure for availability of cylinder.

Thnaks and regards,
Ganesh C. Desai
[protected]

I am having Indane Gas connection with SABA Agencies, Vandikaran Street Guindy, Chennai.

I couldnot able to catch them over phone to book cyliders, always We find to get them in person to book also. Seems they keeping away the reciever all the times and making customer to fool. ph no: 22446270.,

no Customer service is avoilable in that particular agency,

pl look it

I Faced the same problem with TUCS alandur gas .
Beeing a good and big company why they irresponce.

I am also facing a similar problem from KK nagar branch of TUCS. Phone always gives a wrong message saying "Out of Service". Afte 2 to 3 days of trails, if you talk to some one by chance then the answer is " Load is not there". This is the kind of service for past 4 year from the KK nagar Branch. Can some one please help resolving this.

Thank you.
Srinivas.

I am trying to book the gas from 20th of Dec 08 but still i am not geting the line because this line was always busy and some time line is ringing but no one picking the call. Not only this month I am always facing this same issue with this gas agency.

So please help me to solve this issue ASAP.

Thank you
Radha

TUCS Personnel in Alandur is not very responsive while attending customers. I have booked a gas connection during november and still havent got any communication pertaining to the request. When I have approached directly they have asked me do the following process due to lack of stock.

a) I should approach local post office to get a cover along with stamp and registration card.
b) I have to handover the same to the TUCS inturn they will fill and ask me to post.
c) After getting the acknowledgement I should approach Alandur court to get the NOC agreement.
d) Further process will be described based on the completion of above tasks.

There is no any escalation board or information kept in the office.

No we have plan to approach some other agency to help us for the connectivity.

Since we are corporate personnel unable to contact the consumer court directly to resolve the issue.

Regards,

S.Sathya Prakash

sir,
i had booked gas on 2nd feb but, no waiting list number was given sofar and delivered too(gas).regarding this i had complained to the person holding pone 23453403 and [protected].but all invain.last month they sent after 20days.my cosumer no;9714 and my pone no;[protected].i kindly request you to transfer my agency of gas to the nearest to vijayakumar gas agency where all my neighbours get.

Indane Gas Service — negligence of service to customer

sir

i am a customer of indane gas, with sigle cylinder. my cons. id is "188365". and my moble no "[protected]". By the last four month i hv been suffring with this delay service.every month i got my cylinder after 11 to 12th day from booking. in this month (july-09) --my booking day was "30/06/2009"
TOday is 08/07/2009( nineth dey of booking).i hv called my distibutor & they told me that --i will get my cylinder after another six(6) day, thats meen next week.

sir
every month they are doing the same. My cylinder alredey finished. i have purchesed kerosin oil.from the merket by havy price. please help me. pls pls help me.

with regards
atanu biswas

TUCS Tambaram is also worse. Please share any escalation numbers as the feedback system in IOCL is also not effective.

consumer no.4233 i booked 10 of December 2010 but still not yet came, 27th December i asked cylinder delivery boy when he delivering in my areas, he said your no not yet came, immediately i contact through but the phone was dead, i went and asked the agency t.u.c.s.tambaram. they told i sent already. but still not yet came. 28.12.2010 today i went to asked about cylinder till 11.00 o'clock the agency was closed. so i am not able to ask. i request you to take immediate action to deliver the cylinder, when the booking of cylinder please issue waiting list no. and phone should be always live. and also pls appoint capable person to the key post in tambaram tucs

thanking you,

consumer No.4958 I had booked 4th January 2011 but still not yet came, 20th onwards daily i asked agencies today its coming still not delivered.The Agency tucs alanthur.

Please do the needful

Thanking you

TUCS is another insensitive institution towards complaint from customers. TUCS Tiruvanmiyur the Phone is always placed off hook so that they are not disturbed. If you ask the employees group themselves and talk on top of their voice and shout and insult. Complaint has been sent to IOC 3.5.2011 with photograph of Tel off-Hook and audio clip of the rogue employees. Hope this will help them to crack the whip. Unless punitive action is initiated against these rogues, the institution will not survive.

I a facing problem in booking the gas. Leave alone the delay in delivery after completing successfully booking.Always the phone is not functioning. The other number given is hooked to fax. This is the state of affair with Thiruvanmiyur Branch. Yesterday I could get somebody answering when I have dialled 23453436 some body ansered and rudely replied that all the phones are working. and asked me my consumer Number . when I said my number is 3419 he asked my name. When I told him my name is P.R.Srinivasan he replied that thiis number belongs to one Vijayalakshmi in the system I have not changed my name to Vijayalakshmi and I am getting gas for the pst ten years in the same address. Please let me know how I have to proceed further. Know if I go to Tiruvanmiyur Branch I will not get a proper reply. Few mails received at your end sent by others about the sorry state of affairs of this branch can be visualised. Please act fast to remedy the situation.
P.R.SRINIVASAN
19/2 Balaraman stret, Adyar chennai 600020 CONSUMER NO 3419

Tucs gas delivery man Mr. Jagan in chennai ambattur tucs branch is charging very high for delivering gas cylinder. If i do not give him money he will not deliver the cylinder. My no 50208 cylinder has been allotted before 10 days back vide sms message dt 18th jan 2012. Every day he gives lame excuses to delivery the cylinder. Today is 31st jan 2012.

TUCS GAS — SEND SMS. DO NOT DELIVERED

I BOOKED CYLINDER 04/04/2012. U SEND SMS 19/04/2012. REFIL BOOKING 292938. CASH MEMO 3411.
DO NOT DELIVER THE CYLINDER. I SEND WRITING COMPLAINT 19/05/2012. U TELL 3 DAYS I DELIVERED. SO TODAY THIS TIME NOT DELIVERED.

Sirs,
My registration at TUCS Kuppaih Chetty Street, West Mambalam is 6425. We are using Indane ever
since Aug 1970.

The services rendered by TUCS is very good, but the regn for a refill through IVRS has
become a worried one.

This is so because the TUCS at the above outlet has one more customer with the same Regn No. 6425.

At times we get a message that our requirement has been registered with a no even though we had
not made sent any message for refill. For instance, we got a message thus on 7th Dec 2012 "Booking for consumer no 7425 is registered and the booking ref no is 279496". And surprisingly, another message on
12th Dec 12 as "against your refill booking 279496 cash memo has been generated, cylinder will be delivered shortly".

We have not called for any refill during the week or fortnight.

Our new worry is how to come out of this problem when we are to book our refill for ourselves.
And what will be your analysis of our annual consumption since there is a cap for no of refills for a year.

V Rahunandhan
New 36, Sarojinin Street,
T Nagar, Chennai - 600017

I am Rajesh, customer of Chinthamani ( INDANE LPG dealer), ATT Colony, Coimbatore-18.
They have given 2 telephone numbers to book the cylinder refills.
last 4days, I try to book the cylinder, all 2 numbers are continuously busy. Sometimes they don't even bother to pick-up & respond to the call.

Usha Indane gas agency at kharagpur, west bengal is supplying expired gas cylinders. The consumers are at risk of bursting of cylinders. It is found that my cousin's gas cylinder received this month has the expiry date C-08. I complained the dealer to replace the same with some long expiry date. But they did not replace and comment that the cylinders are sent as it is i.e with expiry date by the company.

I am agree with this problem. I am also facing same problem in in muzaffarpur, Bihar By Pushpanjali Gas Service, Code No. 177156, Power House Road, Chakkar Muzaffarpur, Bihar-842001, Phone No.[protected]
My Name is Shailendra Kumar Customer Code-P27857
S. K. J. Law College Campus,
Gannipur, Muzaffarpur, Bihar-842001
Mobile No. [protected]

Sir Please Suggest me what should i do.
This is for your information and needful action.
Thanking you.

Indane Gas — double bottle connection

I had a single bottle connection since 2006, C No.16733, i asked gas agency for double bottle connection so many times but they said that double bottle connection is closed by compney.

gas cylinder — convert to double cylinder

dear sir/madom,
I am indal singh working in BSNL jalandhar,i have single gas connection in 2009 from shahkot,distt. jalandhar ,and now i am transfer from shahkot to jalandhar city in october 2011,so i want double gas cylinder for my faimily .kindly suggest me ,can i should do

REFILLING PROBLEM

To,
The Manager
IOCL
New Delhi

Dear Sir / Madam
with reference to above, I Jaiveer Kadian Holding LPG Consumer with DBC Con No.A06724 Charkhi Dadri Distt. Bhiwani (Haryana)
My complaint is about refilling of my gas cyllender
your distributor of our city M/s Dadri Gas Service is not provinding refilling service well. I have DBC connection.
Your agency refills my cyllinder once in a month on my DBC connection.
is there any rule on DBC connection to refill once in a month if not then take appropriete step against your distributor of our city.

My second complaint is about booking of refill of my cyllinder on phone. Your distributor does not provide this service properly


thanking you

yours faithfully
Jaiveer S/O Sh. Dadanand
Ward No. 2, Near Ware House
Charkhi Dadri Distt. Bhiwani ( Haryana )
Pin Code 127306
Mob. [protected],

One of your dealers name "Karco Dist. proprietor Pranesh Roy of 16 Radhanath Ch. Road, Kolkata-700015
doing illegal refilling from subsidized 14.2 kg(domestic) to a pvt gas cylinder of 17kg commercial and selling the same to your misc. commercial consumers at a very high price.
As a result you i.e. IOC loosing their business as well as illegal refilling taken place as a parallel industries of illegal refilling. Please enquirer and take necessary steps.

Thanking you
Well wisher.

I shall request NOT TO DISCLOSE MY NAME. I CAN GIVE U LOT OF ADDRESSES WHERE THESE
ILLEGAL REFILL IS GOING ON .

IOC LPG — short supply of LPG cylinder

Verma Gas Agency Add: F-6 Pal Market Mandawali, Delhi-110092 Ph No. 22473808, 22473374.

has not deliver my gas which was booked on 16th March, 2009.
he always supply sort gas by 2 to 3 kgs.

on arguments he always say that he stop the supply

From
Lakshman Singh
Ph No. [protected]

Conn. No. 10910

IOC — LPG refilling

The IOC LPG distributor M/s Sheetla Gas service, SUndernagar, Mandi, Himachal Pradesh always takes more than 10 days for refilling of LPG after booking.

This times i had book on 04.04.2009, bookinf reg numer - 7922. and several reminder on phone, still the delivery is pending.

My consumer number is S 30984.

Please take immediate action.

IOC LPG — non supply of lpg cylinder in time

I deal with M/s city gas agency, Guwahati, Assam, who is the distributor of my area. My consumer no. is 03614. I booked lpg cylinder for home delivery on 12.5.09 being serial No.2696. Today is 14.5.09.I am not getting my cylinder after expiry of 8 days also. Today on enquiry with the agency they have informed me that it will take another 7/10 days time to reach my cylinder. During last three months also there was inordinate delay in supply of cylinder causing serious inconvenience to my family. How long one cylinder can be used. ?. Hardly 30 days for a regular user family. Due to short supply or malpractices the situation arises. Please attend my complaint early.

there was a mistake in my complaint dated 14.5.09. The booking date should be 6.5.09 instead of 12.5.09. other contents are same.

sir,
i am an employee in defence accounts department .my LPG consumer no. is 21350 and is with m/s sandhan gas agency, guwahati.i had received a refill cylinder on 13th april 2009 and had booked for another on 25th april, 2009.I was entitled to receive the same on 11th may 2009 as per the distribution schedule but have not received the same till date.I approached them physically severl times but they did not pay any attention to my words and i was harrassed like anything.It has also been seen thet the agency people are selling these refills to other people at higher rates of around 500-600 rupees per refill.In this regard, i request you to kindly take necessary steps to eradicate this problem
thanking you.
bikash ranjan bhattacharjee
polaris, house no-32, dakhinpara, kahilipara colony, guwahati781018
phones-[protected], [protected]

IOC Domestic LPG Gas — More Cylinder cost and Delay for Delivery

Sir,
I am IOC Domestic LPG gas user My consumer No. 11221, the Indane Gas Agency Name is MARIKAMBA GAS AGENCIES, MARUTHI EXTENSION, MALUR, KARNATAKA. The agency is demanding Rs. 45 per Cylinder as Transport charges to deliver the cylinder at CHIKKATIRUPATHY, MALUR TALUK, KARNATAKA. This agency is charging the total cost of Cylinder is Rs 370/-, without issuing the receipt for the cost of the cylinder. In addition to this agency is delaying the supply of cylinder minimum of 45 days for the supply of cylinder. Hence it is requested you that please provide me the necessary details that whether the consumer is to give any transport charges to the agency, if not please initiate necessary action against the agency. It is also requested you that please tell me that what is duration for the issue of the cylinder.


Thanking You,
Yours faithfully
R.VENKATACHALAIAH.

REMINDEER



To,

Area Incharge,

Indian Oil Corporation Ltd.,

Indane Area Office Allahabad

5th Floor, Indira Bhawan, Civil Lines

ALLAHABAD



Kind Attn.: Mr. S.Beena/Sri P.K.Verma



Subject: Problem in distribution of LPG cylinder refills.



Sir,

We, the cosumers of Indane LPG have to entreat you with regard to the subjected problem in the following ways:

1. CASH & CARRY SYSTEM: Most of the Gas agencies have their godowns far away from the agency. For example Harishchandra Gas Agency of Teliarganj, Allahabad and has it’s godown 20 Kms. away at Gohri (remote village area ) and customers have to collect their Cash & Carry cylinders from a distance of 20 Kms. Similarly, M/s Ram Krishna Gas Service Allahpur, Allahabad has it’s godown at Jhunsi, nearly 15 Kms away from the agency for cash & carry distribution system. It might have been distributed somewhere near to Agency as it was being done earlier (if not daily, alternately).

2. HOME DELIVERY: All the agencies at Allahabad do not have their registered venders for home delivery, neither they have vender’s registration in local police circle. Consequently their unauthorised venders delivers the refill cylinders by making 3 into 2 cylinders. Further they do not have weighing balances with them neither they have any identity card nor proper uniforms. Generally ladies have to face these unauthorised venders and they are being befooled by this vender & Gas Agency conspiracy. Home Delivery service sometimes takes even more than a fortnight inspite of repeated requests. However, hardly 10% home delivery is provided and remaining 90% is covered by Cash & Carry system.

3. SUB-AGENCY: In Allahabad, there are a number o[censored]nauthorised sub- agencies/refilling plants running, making 3 refills in 2 refilled cylinders and this conspiracy is going on with the help of authorised agencies by bulk supply to them.



Further, all the gas agencies are charging equal rate for Cash & Carry and Home Delivery both.



In the light of the above problems, we would like to request you to make convenient DELIVERY SERVICE NORMS very strict to facilitate the customers and ensure the applicability of the same.



Thanking you. Your’s

CUSTOMERS

sir
me is puspakar dwivedi from chitrakoot utter pradesh i got information about agency in chitrakoot dst.. but i do't got any informatoin in the internet so i am requesting to send me link how to get information

thanking you

Indian Oil Corporation -LPG — LPG(domestic) - undue delay in delivery - reg.

LPG(domestic) booked with the gas agency - Pooja Gas - Kakkanad, Kochi-682021, Kerala on[protected] woth booking No.8829. But even after 34 days the cylinder has not been delivered.
Please do the needful without delay.

V. BABY
House No.17/482
Maliakal House, Othupally Road
Thrikkakara P. O.
KOCHI-682021

TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Coimbatore,
Tamilnadu.

Dear Sir,
My costomer No:26087 and Agencies is Sri Srinivas Gas Service, No.1, Anupperpalayam(po), Tirupur-641652 PH[protected], 2258755.

My complait is regarding the desiplinary action, at the date of 7-07-10 the service man came with cylinder and hand over the cylinder and my mother gave the amount 500/-, at the time in my mother hand dont have change.the service man talk some irresponsible like, you have keep the amount when your are booking at the time itself, if your are thinking you have to pay aditional 10/- rupees.At the time my mother has inform, if you behave like this we will complaint to your office suddenly he answer you make a complaint they dont make action against me.after that we make acomplaint to agences on that day they we inform the person will come and supply.Again we make a complait on 08-07-10 regarding this issue, today is 09-07-10.But still we cant recived the cylinder.so pls kindly take some action regarding the issue.we are waiting for your reply.through phone or mail:[protected]@yahoo.co.in

Regards
G.Karthikeyan
Tirupur.
Moble No:+91-[protected]
Residiance:[protected]

dear sir
i need the information regarding new lpg domestic connection.
thanking you
bharati
[protected]@gmail.com

I am the consumer of ioc gas since 1972. The present distributer is BABAR PUR GAS SERVICE Kabir nagar Dlhi. I booked my refill LPG cyllander on 30 June 2011 on Phone NO. [protected]the booking NO.[protected].I waited a long but i did not get my lpg refill cyllander. I contacted complaint No. [protected] which is provided by IOC. vide complaint NO. 144180 dtd 12 july 2011.

Inspite of long waiting and complaint, I am unable to get my refill cyllander till today ie. 16th july 2011. It is a matter to be considered deeply. I hope that a need full action may be taken.

Consumer No. 964

Distributer. Babar Pur Gas Service
Kabir Nagar Delhi.

With regard.
R. S. Gautam

dtd. 16. 07. 2011.

To,
The Manager
IOCL

Dear Sir / Madam
i am having lpg connection no. RC-14008 under The Railway Mens Consumer Co-op Society Ltd. Katihar Bihar 854105 SAP code- 153485, Code 66180018.
sir i am very much aggrieved due to following-
1- the distributor used to take booking for lpg after 21 days of the delivery.
2- thereafter he delivers the refilled cylinder after 20 to 35 days.
they have made artificial scarcity by saling cylinder in black in high prices.

you are requested to look into matter and advise the concern distributor to take booking just after dilivery.

thanking you

your's faithfully
rajesh kumar pandey
katihar
[protected]@rediffmail.com.
Mob. [protected].

dear sir/madam
dear sir, i'm book the gas cylinder on 11/11/09
but we don't get the cylander till today. please take action against the adhunik gas service (muzaffar nagar, uttar pradesh) strictly and make proper arrangement for delievery of gas cylander.
our gas copy no.-22403
thanking you!

V v true...I too have been facing this same problem. They just keep the receiver down and do not take any calls.Its very irritating. And me being a senior citizen cannot go to their office everytime.I wanted a technician for servicing the stove but not able to get in touch with them.Must have called up atleast 2o times to the technician on his mobile but everytime he says will come tomorrow but doesnt come. Even I desperately want to make a complaint against Banjara gas service. Extremely poor service.

Dear Sirs,
Please help to know how old as with A10, A11 etc marked cylinders are supplied with domestic refill. Should we accept it?
REGARDS
D.CHATTERJEE
SALT LAKE.
KOLKATA

Indane Gas — complaint attended

I had lodged a complaint for delay in refill.MY CONSUMER NO. IS E-27536.Now with your intervention Eureka gas service Panditwari Dehradun has supplied refill.Wish to thank you for prompt action.
Shashi Paul

Indane Gas Agency — Leakage of Gas

The complaint regarding gas leakage was already filed. Necessary action was not taken since this morning and there is no response. We fear that it may lead to some hazardous incident.Kindly take immediate action.
Consumer No: 74206, Name:K.Murugesan .Complaint No:159.
Contact No:[protected]

Indane gas new connection not done at Gurgaon reason

Dear sir
I am linked with "Auraiya Sahkari Indane Gas Service" and My Costomer No. is 4517. I have booked a gas cylender (riffeling) on 29/09/2008 and my coupon no. is 82627. And till today I have not recieved the cylender.
Please kindly accept my problem and take some appropriate steps to solve the problem.

With Regards
thanks

Yours Sincerely
Tribhuvan singh

I am a customer under Sreemuthappan Gas, Indane dealer at Mambaram, Kannur District, Kerala.I.There is undue delay at all times for getting the gas.Last time after contacting many times I got my cylinder and the receipt I got was backdated.Kindly look into this.My phone number is[protected]/[protected].

SIR
I am resident in Kavumpuram, Perumbavoor, Ernakulam(dist). My delivery agent is Babu gas agency, Perumbavoor. They take delivery of gas connection for more than 52 days. My consumer no. is 27704. I request you to take action for getting refilled cylinder for me.

SIR
I am a resident of kunnukuzhy, Trivandrum. My delivery agent is Ashok gas agency, Kannanmmoola. My consumer no. is 28004. I booked for refill on 15.12.2008. I am yet to get it. today they told it will take four to five days again. both my cylinders are exhausted and they refuse to accept booking it they provide the refill. It takes invaraibly more than a month for refill every time. I request you to take action for getting refilled cylinder for me

SIR
I am a resident of kunnukuzhy, Trivandrum. My delivery agent is Ashok gas agency, Kannanmmoola. My consumer no. is 28004. I booked for refill on 15.12.2008. I am yet to get it. today they told it will take four to five days again. both my cylinders are exhausted and they refuse to accept booking it they provide the refill. It takes invaraibly more than a month for refill every time. I request you to take action for getting refilled cylinder for me

My consumer gas no. is 02086 I have booked gas on 16.06.09 but till today the same is not delivered & the office staff is not receive phone calls.I met four times in between, every time they said supply is not available.The office is at SUPPER MARKET, CHHEND COLONY, ROURKELA, SUNDER GARH, ORISSA.

Please take nesessary action.

thanking you.

Indane Gas — non delivery of gas after booking

Hi
I m a residence of shiv puri najafgarh new delhi and costumer of shanti gas agency n my consumer no is 12884.This is regarding booking of my gas on 29/7/11,but yet not deliverd till date after contacting them they informing that the gas has been delivered to booking address.I request ur good office to take stick action againt the agency for giving us the fake information
pls inform me on my mail id i.e [protected]@rediffmail.com

I am from bangalore Rajarajeswarinagar mysore road, past 03 days trying to book a refill, but its coming engage, In case its ringing nobaody can lifting the phone, any body responsibility Senior Officer please guide to RASHMI AGENCIES MYSORE ROAD NAYANDAHALLI. BANGALORE
Ph:[protected] & [protected].


Manjunath.
M: [protected].

I agree with Manjunath, it is a heculean task to book our gas with thiS gas agency''RASHMI AGENCIES MYSORE ROAD, NAYANDAHALLI. BANGALORE ' They have 6 Telephone Numbers and surprisingly all Phones are engaged all the time.If we are lucky telephone may ring but no one will pick up.Therefore, i started booking gas on automatic system by dialing 1260. It worked beautifully for 3-4 months, but for the last 4 months when i book Gas on this number inspite of booking system giving me my booking number company denies any booking against my name.In Sep 08 after booking on automatic system since i didn't get gas for a few days, after lot of efforts i could get through the telephone of this gas agency to be told that there was no booking against my name.Then i was given a fresh booking number on that day.I got my gas cylinder after 11 days. May i request IOC to find out why this Gas Agency is not accepting gas booking through Automatic System from telephone number 1260 ? May i also request IOC to provide online booking on their website.Thanks.
JASPAL[protected]

Dear sir,

Pl. guide me : My IOC gas connection Transferred from Roorkee to Dehradun. My residence is near Sewala Kala Chowk on GMS Road .(Near to St.Jude school) dehardun on which gas agency will provide me gas connection and i have TV for Roorkee to dehardun, what other documents required.

Sir,
It has been experienced that LPG Gas Cylindres provided by Indane Gas Agency Banjarawala, Dehradun are always leaking. The reason may be as under;-
(a) LPG Cylinders are not distributed directly from truck available on site at distribution time. The cylindres are kept at store and latter 2-2.5 kg of LPG is being taken out to sell the same in black market.
(b) It has been exprienced that all LPG Cylinders issued to consumers were found leaked. No action has been taken on verval complaints so for by the Agency.
(c) LPG Cylinders being distributed through home delivery system were also found leaked. Sources experienced that 2-2.5 kgs of LPG Gas is being taken out in the store by employes of the Agency regularily. The Agency supervisors are not keeping a watch on the happening.
Pl investigate the matter before it become a public issue in forthcoming session.

I am an customer at EUREKA GAS AGENCY providing Indane gas at Dehradun, my name is Tarakeswar bhattacharya. Instead of repeated complaints delivery of gas is not being done in 2 months time. There is a psudo scarcity that is reasoned & cylinders are blacked by the agency at higher price. The attitude of the staff is pathetic towards the consumers & they turn a deaf ear & make false commitments when visited for making complaints. People who have booked later having relations are provided with the gas & consumer booking serials are not maintained. The worriest feature is that there is nobody to scrutinise these issues . Instead of my repeated complaints to several forums there is no improvement in the service & systems. Everytime i have to personally visit the Gas van driver & pay him some extra money to get the gas .
My earnest request is to please look into the same & get the agency cancelled to some non corrupted proffessional agency so that the consumers are benefitted.

This is stella gas no:19532. I am the member of premier gas agency. I booked the gas 13th september, till now i didnt received the gas. The agency people said that it will reach within another 3 to 4 days. How can we manage that for long time. Please take an action and give the exact date of delivery as soon as possible.
contact number [protected]

INDANE OFFICIALS KINDLY CHECK THE IRREGULARITIES DONE BY PREMIER GAS AGENCY IN DISTRIBUTION.

THIS IS THE WORST AGENCY IN DEHRADUN. NEITHER THEY RESPOND, NOR THEY DELIVER CYLINDERS ON TIME. STILL THEY ARE CONTINUING WITH THE AGENCY. IT SMELLS ROTTEN SOME WHERE. THIS SEEMS TO BE A RESULT OF CORRUPT NEXUS. ALSO THE CYLINDERS THEY DELIVER SHOULD BE WEIGHED.
WHY THE MATTER IS NOT BEING INVESTIGATED.

It seems that Premier gas agency have beeen given a huge no of customers which they are not able to handle. They can transfer consumers to other agencies. Indian Oil offiicials may think.

i have transferred my gas connection to dehradun.
for that i contacted the shiva gas agency, from last one month i went there several times but they are not even submitting my documents. more on every time they told me that i have to come on some other day.
there excuses are like - regulator is out of stock thatswhy we are unable to resume your connection here.
and also saying that they don't know when these regulators stock will come, sometimes they are telling that cylinders are out of stock. i don't know what to do.
pramod rangar

Dear sir
I have consumer no 227972. I have booked a gas on 2no November with the registration no. 199. Till date I did not receive my gas. Despite making several phone call to the agency I did not get response of even picking telephone by the agency people. This does not behove good on the part of agency like Premier Gas Agency Basant Vihar Dehradun. I lodge formal complaint so that the delivery of gas could be done at the earliest.

Prof S K Thakur

dear sir
my consumer no is 21963049. i have booked on 24 aug .till date i did not receive gas.Despite making several phone call to the agency I did not get response of even picking telephone by the agency people. This does not behove good on the part of agency like Premier Gas Agency vasant Vihar Dehradun.


shubham singh rawat

Sir/madam,
In Jalandhar Cantt area HARDEV GAS AGENCY which is supplier of INDANE GAS is not suuppling gas even after one month of the booking date to the people who are outside of Jalandhar Cantt area but are their consumer since last 15 years .People are waiting in ques 7-8 hrs then their store keeper says that you come after two days on the other side they are delivering home supply in Jalandhar Cantt .You are requested to take hard action against HARDEV GAS AGENCY, JALANDHAR CANTT
Ph.[protected]

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME BINDU GAS & PRATHNA GAS, AT JAWAHAR COLONY N.I.T. FARIDABAD.
THANKING YOU
DINESH GULATI
[protected] MOB.

I ALREADY TAKEN CONNECTION MY GAS IS OVER NOW I HAVE TO FILL UP BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR FIIL UP GAS VERY URGENT PLEASE HELP ME. mUTHYALAM PADU, DACHEPALLI, GUNTUR.
THANKING YOU
s.VENKATANARASIAH

Dear Sir,

I have booking one cylindre on dated 03/06/08 by phone. the agency told after 15 days they give me cylindre. after 15 days i have contract them on dated 16/06/08, they told me today vechile not avaible, so they send next day. Next day again many times phone but they not attaned the phone. So again 18/06/08 dated phone they told vichale not availeble. to day again phone, they told after 3-4 days if vichale available, they send the cylinder.To day they are not talk as a gentleman.
So Plese Do needfull action & I get the cylindre immediately.

Regards

R.n. sarkar
Consumer No. 5599
Agency Name : Kalpana Indane, Ganesh nagar (Beside LIC Office), Gandia, MH.
Mob- [protected]

We have lost our contract form while remodeling our house. The Dealer of Bhimavaram is asking contract form to change the new consumer passbook because old was full. Please suggest us to rectify our problem with dealer, and to obtain duplicate consumer or contract form.

I have posted coment yesterday, But no reply was given the company.What for the complaint portal? Is it a nominal or responsible.

Dear Sir/Madam

I am a customer of Indian Gas since 2000 bearing consumer No. 22819. I have single cylinder and facing problem due to irregular supply of gas. I have gone to head office of Indian gas, Hyderabad for request of spare cylinder, but the head office people say spare cylinder to be booked at dealer site only. I asked to my dealer Sri Saila Gas Services, Suraram. They were refuse to book the spare cylinder. Kindly hepl in this regard and oblige.

with regards
M.Dhanunjaya Rao

very irregular

Sir
I Need One gas Indian gas connection, but local gas agency ( old bownpally) saing no new connections issuing pls help out me

sir,
my name is ganesh.. i am staying at chaitanyapuri..
i had applied the indiangas.. its finished 15 days.. still i am not getting
my contact no:[protected].
i have more suffered... please consider my problem.
connect no:427252
thank u
ganesh

where is the indian gas in magarpatta, pune

Dear Sir,
I'm having facility of two Indian Gas cylinders. After I book one cylinder and receive the same, after how many days can I book the 2nd cylinder? Can I book the 2nd cylinder immediately on receipt of the 1st cylinder?
Thank Q,
S.Soundararajan

Agencey pardip Faridabad phone nos always busy tone it seems thay put phones on holing position never ringing OM SINGH TEIOTIA [protected]

HI,

I reuire a new connection of indian gas, from last 4 months i am going to my nearest indian gas agencies, located at shushma, but every time i go next month, but next month has still not came.

PLease look into the matter,
PLease give me the tentative date so that i can get the new connection.

And one more request regarding new connection, what is the cost for purchasing new connect.

I am waiting for a postive reply from your side

Thanks in advance.

DEAR SIR
please tell me the exact duration between two bookings after which we can book the gas cylinder

Dear Sir

I have booked a cylinder on 17.02.2009 against my indane gas connection No.GT3185 by personally visiting the goodwill gas agency, P-31, Krishna Vihar, near Sultanpuri terminal, Pooth, Nangloi Road, Delhi - 86. Since, then I have visited the agency three times, time and again they have told me that the cylinder will be delivered at my residence the very next day. Two weeks have passed away but till date the filled cylinder has not been delivered to me. Even, the behaviour of the staff of the agency is not good towards the customers. Earlier, also I have posted a mail to your good office complaining about the misbehaviour and irregularities in supply of cylinders in time, but i think no action has been taken at your end. Therefore, I once again request your goodself to kindly look into the matter and do the needful. Thanking you,

Regarding

Ramesh Kumar
A1/52, Sultan Puri
Delhi-110086

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME AKASH GAS SERVICE, JOHRIPUR, DELHI.

THANKING YOU

YOUR'S FAITHFULLY
NIDHISH KUMARI
[protected] MOB.

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME kurukshetra gas enterprieses kurukshetra
narender sharma house no 861/5 shyam colony kurukshetra
[protected]
[protected]

sir
chandar gas agansee sitamarhi i am booking new gas canecson risid n:187200 no gas caneckson avlabal 4 yaers kandaly my problam is solv the matter my votar i card is avlaveal thes agancy

regard
deepak kumar choudary
old exchang road sitamarhi bihar

i need a new gas connections give me the details

Sir/Madam
I Sanjeev Kumar Shrma a customer of indian gas .my customer no. is 10173.I want to state that when i want to book my gas at the booking counter at Mochi Sahi Puri Orissa most of the time they dont pick the phone and when they pick it their behaviour so indecent as if Indian Gas is providing gas free of cost. As a loyal customer to the Indian Gas I request you to take action and also want you to inform me about the action taken.Please consider my problem.Ph No [protected], [protected]
Thanks

Sir/Madam
I Om Prakash Joshi a customer of indian gas .my customer no. is 4070.I want to state that when i want to book my gas at the booking counter at Mochi Sahi Puri Orissa most of the time they dont pick the phone and when they pick it their behaviour so indecent as if Indian Gas is providing gas free of cost. As a loyal customer to the Indian Gas I request you to take action and also want you to inform me about the action taken.Please consider my problem.Ph No [protected], [protected]
Thanks

Sir/Madam
I Sanjeev Kumar Shrma a customer of indian gas .my customer no. is 10173.I want to state that when i want to book my gas at the booking counter at Mochi Sahi Puri Orissa most of the time they dont pick the phone and when they pick it their behaviour so indecent as if Indian Gas is providing gas free of cost. As a loyal customer to the Indian Gas I request you to take action and also want you to inform me about the action taken.Please consider my problem.Ph No [protected], [protected]
Thanks

Hi,


I simply want to know what is the cost for purchase new indiangas connection?

please reply


Regards
Keshav

sir
my name is kasivisweswararao iam staying 5-218/1c, chandra nagar, chintal, hyderabad. ihad applied the indian gas its finished in[protected] still iam getting
i have suffred please consider my problem, my new connection -registration number is [protected] from gruhalakshmi enterprises fromd-45 phase -1, ida, jeedimetla, hyderabad

still iam getting any letter from indian gas

my phone:[protected]

thanku
A.KASIVISWESWARARAO

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME RAJENDER GAS CO. CHOMU PULIA CIRCLE, JAIPUR.
THANKING YOU
ASHOK VERMA
JHOTWARA
JAIPUR-302012

I, have book the GAS LAST FRIDAY, i, SUPPOSE TO GET MY GAS ON MONDAY, BUT STILL NOT YET DELIVERED, SO THE CONCERN AUTHORITY TAKE THIS MATTER AND DO ME THE NEEDFUL, THE SERVICE OF INDIAN GAS AT K.R.PURAM BRANCH IT NOT UP TO THE MARK, SERVICE IS VERY BAD(CUSTOMER NO-11620).

irregualarsupply ofgas cylender,
sir/madam
i am customer of indian gas .my customer no. is L5040.
.i always get delayed to get my cylender by 10-15 days.my booking for gas on
25/08/2009.till i could not get cylender.i have not get any answer by this agency.their behavior to customer is also not good.please consider my problem
thanks

Dear Sir,
I am a customer of Indian consumer No. 4911 ihave need a 2nd cylinder immediately.iI will face some problem.dist-angul, At/po-kishorenagar my contact no-[protected]

Dear Sir,
I'm having facility of two Indian Gas cylinders. After I book one cylinder and receive the same, after how many days can I book the 2nd cylinder? Can I book the 2nd cylinder immediately on receipt of the 1st cylinder?
Thank Q,
praveen kr. saha

indiangas, lpggas Complaints - irregualarsupply ofgas cylender,
View all indiangas, lpggas complaints
indiangas, lpggas
irregualarsupply ofgas cylender,

Sir/Madam
I am customer of indian gas .my customer no. is vt-450Distributor code no.61220142 is my distributor.i always get delead to get my cylender by 10-15 days.my booking for gas on[protected].till i could not get cylender.i have not get any answer by this agency.their behavior to customer is also not good.please consider my problem

thanks
S.P.JAISWAL.TAKIYAPAR.DANAPUR, PATNA.BIHAR

have booked a cylinder on 30.10.2009 against my indane gas connection No.11400 by personally visiting the goodwill gas agency, Tree Murti Gas Agency Shop no. 31 J. Block DDA Market Vikaspuri New Delhi - 110018. Since, then I have visited the agency four times, time and again they have told me that the cylinder will be delivered at my residence the very next day. Two weeks have passed away but till date the filled cylinder has not been delivered to me. Even, the behaviour of the staff of the agency is not good towards the customers. Therefore, I request your goodself to kindly look into the matter and do the needful. Thanking you,

Regarding
Bhopinder Singh
A/108, HIMGIRI ENCLAVE CHANDER VIHAR
NILOTHI EXTENSION NEW DELHI - 110041

kya kisi ki shikayet ka nishtaran hota hai. hame bhi batane ka kasht kare.[protected]

HEY PLEASE DON'T POST AS COMMENTS SUBMIT A COMPLAINT OF YOUR OWN, AND REGARDING THE PERSON WHO IS COMPLAINING HERE THERE IS NO OTHER CHOICE IN SURARAM EXCEPT FOR SRISAILA, WHICH IS A OF AN COMPANY IN ANY ASPECT, "MARK MY WORDS"

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME BINDU GAS & PRATHNA GAS, AT JAWAHAR COLONY N.I.T. FARIDABAD.
THANKING YOU
DINESH CHANDRA SHARMA
MOB NO .[protected]

DEAR SIR
I WANT A NEW CONNECTION BUT THE AGENCY OWNER SAYS THE CONNECTION IS CLOSED . WHAT IS THE WAITING TIME FOR A NEW CONNECTION VERY URGENT PLEASE HELP ME. AGENCY NAME BINDU GAS & PRATHNA GAS, AT JAWAHAR COLONY N.I.T. FARIDABAD.
THANKING YOU
DINESH CHANDRA SHARMA
MOB NO .[protected]

Sir/mem
i am a indiangas consumer my id no is D-00977 (st.orissa, DIS.Nuapada, komna) sir in this branch many coroption/black ocer.plese inquri strictly otherwise we must go to consumer coart. If any then my cont no.[protected]

sir/madam,
i naveean customer of indian gas .my customer no.1912819 we have booked on 03.01.2011. but they not delivered till now we informed 4 time but they are not supplyed my adres is 8-93/10 bagatsing nagar yapral secbad 500087.please take nessary action.
thanks

Indane — refile delivery

Dear, my consumer number is CX2316351. I have booked a refill on 18 April 2015 with ref. No 427498. I have got a delivery SMS with cash memo no. [protected] on 20th April. But I can not get that cylinder on my address

extra charge for delivery

My consumer no is cx14919583 and your delivery boy charges rs 24 extra every time in the name of delivery while that is included in the cost of cylinder and agency owner says we have to pay if we need home delivery.

Thanking for complaint response

I lodged a complaint regarding non receipt of refill just few minutes before. And I received the proper response from the distributor. I am happy towards the consumer forum and the distributor's response. Thanking you.

Disconect Adhar No.

Disconect Adhar No.

not delivery of gas booking on 12/11/14 booking number 215451,plz immediately take an action about this

Not delivery of gas booked on 12/11/14 booking number 215451, so please take action immediately

Update Consumer Number

I have changed my distributor for my cooking gas. But the information has not been updated yet. I have attached my whole indane profile details.

Res Sir,

I have booked coocking gas on 02/02 / 08 and followp call on 09/08/2008 but till today i have not received gas.

Several times i call him but there nos shows busy and not responding
Sir even i complaint to indane gas Sona Enterprises, Masoodpur. But anybody has not interested in this matter.So i mail to you.

I hope you can take the auction on both in suspence.

Thanking
Abha Jha

Res Sir,

my consumer no is 47066, name is lalitha I have booked coocking gas on aug, 2nd week but till today i have not received gas.

sir every time i suffered this problem from M/S PRIYANKA GAS AGENCY,

Shamshabad. Several times i call him but they are telling we deliverd gas, but we not recived the gas

Sir even i complaint to indane gas shamshabad. But anybody has not

interested in this matter.So i mail to you.

I hope you can take the auction on both in suspence.

Thanking

Sir

I am your customer. My gas copy no is R109. My address is H.no 430 Garg Colony Kalka Road Rajpura distt. Patiala (Punjab). Sir my regulator is leaking, your distributor harrased me from last two months when i complained him he says that come on Tuesday when we go there on Tuesday he says come on Saturday because company has not issued the regulators when company will issue we will give. Moreover he never say how much time the company will take to issue the regulators.

I am a cancer patient and my treatment is going under P.G.I Chandigarh from last three years. My age is 84 years. I am badly suffering in winters because my Gas is not working.

It is therefore requested that pls help me as soon as possible.


J.C.Goyal
H.no 430 Garg Colony Kalka Road Rajpura distt.Patiala (Punjab)
P.no[protected]

my gas cylinder REGULATOR just blew off...releasing continous jet of lpg in whole room...by GOd's grace had just finished cooking...WHO IS RESPONSIBLE FOR THIS??????

Domestic L.P.G cylinder — Delay in Delivery

Dear Sir/Madam
My consumer no. is K-02829 in the name of myself in Konnagar Gas service in Hooghly District in the state of West Bengal.I've booked for refilling cylinder on 09.09.2009 bearing no. 1495 through your centralized booking office.But already 22nd passed till date I've not received any cylinder and on enquiry they told it will take another a few days.
And after receiving delivery they'll receive booking for another cylinder after 21 days. Hence I'm getting one cylinder after a span of period around 40 days.And it has come to my knowledge domestic cylinders are in use in hotels,specially in puja. But there is another dealer of indane in Rishra namely Cooking Centre are reluctant to deliver cylinders within 12/15 days.
Hence please look in to the matter otherwise please advise the way to get Changed/Transferred our L.P.G connection to another dealer.
Thanks & Regards
Provash Sarkar
[protected]

I am a resident of B-1/494 Ist Floor Janak Puri, New Delhi and my Indian Oil Agent who supplies gas is Nair Gas located in Vikas Puri bearing consumer No.4437 (indian oil ). For the last one week no body is picking up the phone so that no body can book the cylinder. Action may be iniitiated.

sir,
I have appled for new gas connection at Shri Sarvoday Juth Seva Sahkari Mandli Ltd. JODHPUR GATE, Near Taluka Panchayat Office, Khambhalia, District - JAMNAGAR, [protected]. i have applied on[protected].
while applying they only write my name and tell me that your new gas connection turn will come after six years. so i have shocked that is it true thse take this much time. They also refuse me to give any sleep regarding booking.they also tell like that nowadys new gas connection booking is stopped by order from company.so is it true. shall i know how much time it take after booking new connection. so plz help me.

Regards
Ashwin sonagara
M-[protected]

hiiiiii this jayakranth from hyderabad, so please give me how to refill indian gas online this online is available in other hp and bharath gas, how can i book indian gas throgh internet

Sir,
I am booking my gas cylider on 10th of february. BUT when i go to book again after 22 days they said me my booking was on 16 feb. They are not giving any recipt or not writing the booking date on pass book. They said us that you people order them not to give any thing in written .
Is this true.
I am a consumer of Palam colony, new delhi
Waiting your response.
thanks
gsjha

I am a customer of indane and have been registed with gas agency Mallappally, Kottayam Dist., Kerala.i had booked one gas cylinder on 2002. Several times i have asked for the status they told me that is not sanctioned. But 1 week before i asked they said, that is canceled. Any chance to get this cylinder. Please inform me.
Waiting for your response.

Thanks
Manoj V Thomas

SIR,
I m a customer of tawar gas agency pitampura. I'll call several times bt nobody is picking a call for last three days. my contact no: [protected], 27312880

Dear Sir/Madam,

Everytime I book the Indian gas cylinder by calling the agency, at least I should try calling for more than 25 times then only the phone will be answered. I am fedup of calling the agency to book the cylinder, so I visit the office directly. I have also told the same thing to Mr. Kalaiselvan Krishnan about this issue, but no proper answer. My contact number is [protected].

Regards
Vikram Stephen

Yes I agree.I myself is facing this problem.Whenever I am booking the gas I have to dial the phone no. of gas agency several times only then my call is attended.Further when gas is delivered most of the time it is less than the actual weight.

Veena Gas services, Sarai Julena, New Delhi


I am fully agree
we have been trying for last 15 days...
It seems either busy or no body picking up the phone
me and my wife both are working trying very hard to get number booked but no body responding
and when you come on whieghing part it alway less than 1-2 kg loss...


Please take some action aginst this gas agency
they are thinking they are above the law

I am 1000% is agree with the comments.

Dear Sir,

I booked my cylinder on 11 Jan 2010 on Prarthana gas agency , but till date it is not delivered i am facing a lots of problem. Please deliver it to following address ASAP.
Address :
G.L.Lakhani
2f/14 NIT Faridabad,
121001, Haryana
Phone[protected]
Komal

NAIRS GAS SERVICE(INDANE GAS) — GAS WEIGHT IS LESS

As I am a esteemed custmer of NAIRS GAS SERVICE(INDANE GAS),I had booked my cylinder last week.For which Yesterday i had received a filled gas cylinder from their delivery personal(Manoj) who doesnot have weighing machine & I found that the cylinder is not full almost empty.When I asked him he is telling by mistake it has come.
So I request to look into the matter seriously.

Thanks
Amruth-[protected]

sir, mene dt 26.7.15 ko surya nagari indane gas jodhpur se gas book karai thi, jiska dt 29.07.15 ko cash memo [protected] generated for booking no 528138 shall be delived shortly ka sms 12.20 pm pr mila, dt 31.7.15 ko meri booking cancelled kr di. mai gas agenci gaya or dubar gas book karai jiska cash memo no [protected] dt 31-7.15 ko jari kiya jise dt 01.08.2015 ko fir meri booking cancelled kr di to mai fir gas agenshi gaya or fir dt 1.8.15 ko gas book karai jiska cash memo [protected] generated kiya gaya. is cash memo ko bhi dt 4.8.15 ko cancell kr diya to mai fir dt 5.8.15 gas agenshi ja kr fir gas book karai jiska cash memo no [protected] generated kiya hai pr gas abhi tk mujhai nahi mili hai mai dt 29.7.15 se lagatar chakkar laga raha hu pr un k Dwara koi jabab nhi diya ja raha hai