Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,            &nbs...⇄ My Name is Omprakash. from Gurgaon - Haryana I gone to your agent AM TRADERS,Bhim nager gurgaon haryana .to book the sylender .befor I book they had book my sylender .and told me you will get within few days .coz my sylender was finished .after two days I went they told me it will reach today.but now the one weak has pass away .but till now they did not give sylender .that man told me go and have from hotel .he does not have manaer how to talk with custumer .please Try to under stand our puroblem.please look in to the matter and help us we would be very thank full for your concern.

I had indane gas connection (Customer no. R26808) with M/s Rajendra Gas Services, 58 Shopping Centre, Ambabari, Jaipur-302012, Rajasthan. I had transferred indane gas connection from Jaipur (Rajasthan) to Ankleshwar (Gujarat). I had submitted both cylinder & regulator on dt. 5 / 9 / 2007 at Rajendra Gas Services, Jaipur. I had received a voucher (No. 0037512). I had submitted that voucher photo copy at M/s The ONGC Employees Co-op Credit & Consumer Society, Ankleshwar, Gujarat. They sent one confirmation request letter to M/s Rajendra Gas Services, Jaipur. But no reply received from them. i had talked with M/s Rajendra Gas Services through phone regarding confirmation, they replyed that they had not received any letter from M/s The ONGC Employees Co-op Credit & Consumer Society, Ankleshwar, Gujarat. So i again request to send another cofirmation request letter. M/s The ONGC Employees Co-op Credit & Consumer Society sent another letter through courier on dt. 3 / 11 / 2007. I also confired receipt of letter to M/s Rajendra Gas Services through courier office. Then i call to them regarding confirmation letter. They said they sent confirmation letter. They said within a week letter will be received. But we won't. So i again call them for letter. But at that time they replyed that they had not received any confirmation request letter from M/s The ONGC Employees Co-op Credit & Consumer Society. Then i again request for another confirmation request letter to send. M/s The ONGC Employees Co-op Credit & Consumer Society again sent another letter dt. 27 / 12 / 2007 through registready. But still we won't received any reply from M/s Rajendra Gas Services.

From 5-Sep-07 to till today 15-Jan-08. For above correncespondance to M/S The ONGC Employees Co-op Credit & Consumer Society & M/s Rajendra Gas Services, 58 Shopping Centre, Ambabari, Jaipur-302012, Rajasthan, i have spent 03 leave (Leave without pay which cost @ Rs. 3000/-). But till date no satisfactory reply from them.
This is for your information & necessary action.

R/sir,
When I dialled number for booking for cylinder to booking agent.(Rajender gas agency) agency no. is -0141- 2335343,2335717,2334604
I got no response against my calls,my consumer no. is 21327 (kavita mishra) Pls help me for booking & booking no.send me at my mail id.

This complaint is related to booking of Indane Cooking Gas through phone.
My distributer is : Sondhi Gas Service, Saket, New Delhi

This is almost impossible to get them on phone (+[protected],[protected] for booking of the gas and all the time you have to go there to book the gas. Is there someone who can look into the matter and save our time from going their??

My sister in law is a consumer of M/s Chella Agencies, Selayoor , Thambaram , Chennai-73 . ( Sathi Gopal, Consumer no. 40657 ) They are not taking refill booking saying that she doesn't have ration card. As her husband is an officer in Canara Bank, who is regularly on trnasfer , it was not possible for her to get a ration card.

Request to take up and get refill at the earliest.

Last couple of weeks I am trying to book a gas cylinder by using the agency's phone #[protected],25087549 & [protected])but they never attend the call and so delaying and make trouble for the customers. Kindly do the needfull to help the customer
Detail
Cosumer # 38725
Agency JaiJawan gas Agency, Dwarka
Gas company Indane Gas
thanks
Reji

My consumer no is 32712 and I get the gas from YADU INDANE GAS, Indirapuram. It has become a continuous feature that after booking of gas from m/s YADU Indane, they use to take too long time to deliver the same. Presently my date of booking is 11.01.2008 and today on 22.01.2008 the agency told that they require some more time as there is no supply of gas. At present we know that there is no shortage of supply and probably the black marketing of Yadu Indane is in full swing, you are hereby requested to take necessary action against the agent immediately.
Regards!
Lipika

My Consumer no is 14956. I booked the refil on 04.01.2008. but the cylinder is not delivered despite repeated follow up with the Kesri Gas Service and also thru numerous telephones to their office incharge Mr Ajit Singh on his telephone no. [protected]. Today the supply is being made for the booking of 9th and 10 th January as told by him.

This problem is being faced from the last 3 months. Every time I have to personally visit them after following up for alteast 15 days. The supply staff does not make enry in the delivery pass book too.

T.R.Kalra
655, Urban Estate Phase-I, Dugri, Ludhiana
[protected]

I booked for Gas cylinder on 02.01.2008 with an assurance that the cylinder will be delivered within 7 working days. But the same has not been delivered till date. I have personally seen the delivery van distributing the same around the area.

I have to borrow 2ltr. Kerosene from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively.

Robertsganj gas agency Robertsganj Dist. Sonebhadra has been harassing customers by not providing cylinders on time. Seems like lot of illegal distribution is place.


Ajay Kumar Singh

Ward-20, Railway crossing east,

Robertsganj Dist. Sonebhadra

Pin-231216 (UP)

Mob. [protected], [protected]
[protected]@gmail.com

ROBERTGANJ GAS AGENCY PURAB MAHALROBERTGANJ, SONEBHADRA [protected]

I got the cylinder at 2pm today since then its have a great amount of smell in my kitchen. I have purchased this cylinder from Jayant Gas service, Janakpuri, New Delhi-58. I have contacted at their given phone no. but no response to my complaints. i have dialled following phone no's [protected], [protected], 23411654. I also called this no. [protected] but nobody is responding to my complaint they say this would be solved after 6pm. Can i know this thing if my house or locality gets fire in minutes who would be held responsible.????
Please forward this complaint to somebody concerned if some1 can?

This is for your information that very recent I have shifted from Pune to Chennai. As I was staying in Pune for quite long years, I have ration card from Maharastra and I was having double cylinder connection from IOC ( Indane ). Once shifted to chennai, I approached Ganesha Gas agency in Annannagar and after submission of TV from my earstwhile dealer in Pune, they issued me double cylinder connecion.
But last week they have started suddenly asking for ration card and once I show them the Pune ration ration card on which also this Indane connection is endorsed, they refused to accept the same.
Now they are asking not to book henceforth and talk to area office.
I am open to talking to area office, but my point is how an agency can tell me not to book gas once I have every valid document.

J K Chakrabarty
DGM
Mahindra & Mahindra
Mobile : [protected]

Dear sir,

I am L P SAHU of PLOT NO.-451,SECTOR-56,GURGAON,CONSUMER NO.5360.A sorry customer for indane gas for the last more than 25 years.Now I am with your agent GURU KRUPA INDANE ,UGF-25,Sushant Vyapar Kendra,Susant Lok,Phase-1,Gurgaon.Haryana,
The said your agency is very un-professional and does not have even minimum business ethics.Keeping your business of indane with such type of agency will only jeopardise the brand image of a PSU like IOCL.
Please educate them to behave properly with cusomer and book the gas on demand.One has to go to the door step of this agency to even book the gas cylinderDon't you think it is rediculous.
with regards,

L P SAHU

I am a consumer of BARASAT North End Gas Centre near 11 no. Rail Gate of Barasat Dt: North 24-Parganas. My line no.is 8730. It is noticed that the dealer North End Gas Centre of INDANE is not transparent in their dealing.Previously I lodged complaint against the dealer a few years ago and subsequently the services were improved. I am a Government Officer holding the post of Additional District Magistrate, Murshidabad and as such I have to stay at Berhampore at my official BUNGALOW there leaving my family at my home at BARASAT( Block 5 Flat 5 Barasat Housing Estate Phase 2 NOAPARA). So any difficulty faced by my family at Barasat hits me much. Immediate action to regularise the supply is requested. J. K. Sadhukhan, WBCS(Exe)

Dear Sir,
My Suppliers are Indane Cookwell Gas Service, 6 H Sarabha Nagar, Ludhiana, Punjab and my Consumer No is 4215.
I am a senior citizen and can't move around independently. I have been trying to book a gas cylinder for the past 4 days but the agency people are not picking up the phone. I have even confirmed from the enqiry that the number is not changed, nor is there any problem with the phone.
Kindly do the needful and oblige.
Joginder Singh
Ludhiana
[protected].

Sir,
I applied for a gas connection at Sreekrishna Agency Vazhakkulam Muvattupuzha on 23/03/07(Reg no.2384). But I didn’t get the connection till. When I reach office for enquiry, they used to said me that, due to scarcity of cylinders the Indian oil company stop giving new connection. I got this same replay for last ten months. I want to know if it is correct or not ….if it is correct please reply me when I get connection? else take necessary actions to get my connection as earlier as possible

My consumer no is. 26860. I had booked my monthly cylinder on 20th Dec. Today is 14th Jan and still it hasnt come. On repeated calls they have said waiting period is 35 days. When i called their agency number for general inquiry, they said withing 25 days they can send a refill. So i called them again saying that if they said 25 days why in my case it hasnt been delivered still. They said because the previous bill was entered into their accounts only today thats why it will take another 10 days for new bill to be generated. Now this is inefficiency and corruption in every day life and harassment for consumers. I had paid my previous bill 1 month back, and they need 1 month to enter it in their accounts !!!

Details of the agency -

VARALAKSHMI GAS AGENCY
AGENCY OWNER - Lalit Chandrashekhar
B-30, Ground Floor,
Anna Nagar East, CHENNAI
PHONE[protected]

Hoping for some action again such corrupt agencies and its employees.

the gas cylinder supplied by the company distributor sri lakshmi gas agency for regd no.10407 is leaking. despite cmplaint to the distributor no one has come to change the cylinder tiil date
-arti[protected]

I am a client with consumer number 54366 with M/s Kalpana Gas Agency, Vijaya Nagar, bangalore. I had booked an LPG on 7th January, 2008 and for the last four days I have been following up for delivery of cylinder. I have been assured every day by one of the so many at the office counter that 'today it will be definitely delivered'. We have been still waiting, keeping other works pending and under day-time house arrest, since someone has to be at home. Pl tell us, what next to do. Kindly come back fast.

Regards- Atanu Kumar Das
Flat No.404, Block 5, Skyline City Apartments
Chandra Layout
Bangalore

Im residing at tambaram chennai-600045,tamilnadu

my consumer no.6776 in pattamal gas agencies

(no.490,mucihur road west tambaram chennai-600045,tamilnadu ph:[protected]i recieved a un conditioned lpg cylinder frm the agency at

december 2007 . a complaint was issued at the 2nd january to service cell

and complaint was verified at 5th january but the full cylinder has not been replaced till now... we have already complained to local authorities but no response frm the dealer.so i kindly request u to take immediate action to replace the cylinder



P.Ravichandran

Hi all,
there is always been a huge task to get the refill request submited to the Indiane Gas Agency ( Shirdi sai Indane Distrubutors, Domlur Bangalore - Karanataka), these people dont accept the request untill a month of the cylinder been provided, and when we try to contact the vendor after the month, NO ONE PICKS UP THE CALL, there are four number's[protected],[protected],[protected] and a mobile [protected]) out of these, two are OUT OF SERVICE[protected],[protected] and the rest two no one responds!!!!

please suggest as how to get this resolved, as this is the same situation most of them face in our locality!!!
need suggestions and helpline numbers on this.

regards,
ishaq
[protected]
blore