Indian Oil Corporation [IOC] Complaints & Reviews

Agnihotri Gas Services sec-37 NOIDA , is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy.

Dear Sir,

I am myself, Parveen Consumer Number-NR 34295, my address is 12a/203, street No.15, vijay mophalla, moujpur, delhi

I am getting Gas Supply from Gayatri Gas Agency, B-Block, Bhajanpura, wazirabad main road, delhi-53 From last 3-4 months Whenever I am trying to book through Phone, Showing Number is busy always,
I am really disappointed due to this consumer service of Gayatri Gas Services.
You are requested to kindly look into this & do the needful at the earliest.

Thanks & Regards,

parveen

Chief Area Manager,
Indane Area Office,
IOCL, Navdeep Building,
Ashram Road,
Ahmedabad.

Dear Sir,

Sub. Complaint against Poor Service and Non delivery of LPG Domestic Gas.

I am a consumer of Indane LPG Domestic Gas Cylinder vide consumer No. 12951 with your distributor Rathwa Gas Agency, 2, Shivani Flats, Bank of India Lane, Subhanpura, Baroda – 390 023. Since last several months (at least 2 years), Firstly they say that it is the rule that you can book the cylinder only after 21 days of issue of a cylinder. After booking they take another 20-25 days to deliver the cylinder (that too after repeated follow ups) My wife constantly follows up with them by phone and every time they are giving one or other excuses like LPG Truck Load has not come, stock is not there or we will send you by tomorrow etc. etc. Their tomorrow never comes.

Secondly, whenever I do the follow up by phone it at least takes my half an hour as the line is always busy and every time the person anserwing the phone keeps on changing and they have some standard answers. That means, they are either not registering the booking or changing their records to hide the delay in making the delivery.

Every time we have to borrow a cylinder from some neighbour or friend. I and my family fed up with the service of this distributor since last two years and I request you to kindly take appropriate action on them.
Not only myself but each and every customer of this agency is fed up. The difference is only that not each customer complains.

I also request you to arrange to transfer my gas connection to some other good dealer like Shri Ram Gas Agency, Alkapuri, Baroda at the earliest if my problem is not solved.

Thanking you,

Sincerely yours,

Hemal Munshi

I have booked the gas 15 days ago and he same has not been delivered. The dealer said it will be delivered in a weeks time. I have tried several times the dealers no, but they dont pick the call. Its a all time issue since months, The Dealer soesnt pick the call for booking or complaining. When we go there and complaintin his office, he says everythingis wurking but on calling no one picks the call. Indane shud see the complaints or else the govt should not collect any taxes till they are not able to provide atleast utility services on time. Very Bad part PLayed by INdian Govt. n there employees. I m resident of sec 22 Gurgaon. ANd the Dealer is located in Golden Gas, Palam Vyapar Kendra Gurgaon.

My consumer no.14481 and I am a resident of New Delhi palam. M/s Chandani Gas Service
(Code --) is the distributor for my connection. I have been trying to contact the said agency
since 19th January, 2008(4 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],[protected] and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Vijay Pal Singh, Rz54A/1, Gali No-8, Rajnagar I-110045
Mobile No.[protected]

I have a gas connection of Indane Gas having no. MT-5578 with Mata Sheetla Gas Service, Gurgaon. Their telephone nos. are[protected] and mobile no. is [protected]. Despite being repeatedly follow-up from 9.1.2008, I am not receiving the gas cylinder. Kindly help me out. I am very depressed. After making telephone calls, they are not picking up either the telephone no. or the mobile, always disconnecting or not picking up. I have dialed the telephone no. of area manager Mr.Malik [protected], but that is going out of order.

Please help me, what can I do. Kindly help me.

Regards


(BISHWA NATH TIWARI)
H. NO. 656/1, STREET NO. 10
ASHOK VIHAR
GURGAON - 122001
(HARYANA)
MOBILE NO.: [protected]
GAS CONNECTION NO. : MT-5578, MATA SHEETLA GAS SERVICE, SECTOR-14, OPP. SECTOR-14 MARKET, OLD DELHI GURGAON ROAD, GURGAON.

Hi,

I am a resident of secunderabad, AP. I have been trying to book a gas cylinder with Sphurthi Gas Agency Alwal since 3 days over phone but the number is continuously busy. I think the executives might have kept the receiver away so that no one could contact them to book the gas. Its really pathetic to leave all other works & try to call them.
The no's are:[protected]
[protected]

My consumer No: is 20720.

Please look into the matter.

Dear sir,            &nbs...⇄ My Name is Omprakash. from Gurgaon - Haryana I gone to your agent AM TRADERS,Bhim nager gurgaon haryana .to book the sylender .befor I book they had book my sylender .and told me you will get within few days .coz my sylender was finished .after two days I went they told me it will reach today.but now the one weak has pass away .but till now they did not give sylender .that man told me go and have from hotel .he does not have manaer how to talk with custumer .please Try to under stand our puroblem.please look in to the matter and help us we would be very thank full for your concern.

I had indane gas connection (Customer no. R26808) with M/s Rajendra Gas Services, 58 Shopping Centre, Ambabari, Jaipur-302012, Rajasthan. I had transferred indane gas connection from Jaipur (Rajasthan) to Ankleshwar (Gujarat). I had submitted both cylinder & regulator on dt. 5 / 9 / 2007 at Rajendra Gas Services, Jaipur. I had received a voucher (No. 0037512). I had submitted that voucher photo copy at M/s The ONGC Employees Co-op Credit & Consumer Society, Ankleshwar, Gujarat. They sent one confirmation request letter to M/s Rajendra Gas Services, Jaipur. But no reply received from them. i had talked with M/s Rajendra Gas Services through phone regarding confirmation, they replyed that they had not received any letter from M/s The ONGC Employees Co-op Credit & Consumer Society, Ankleshwar, Gujarat. So i again request to send another cofirmation request letter. M/s The ONGC Employees Co-op Credit & Consumer Society sent another letter through courier on dt. 3 / 11 / 2007. I also confired receipt of letter to M/s Rajendra Gas Services through courier office. Then i call to them regarding confirmation letter. They said they sent confirmation letter. They said within a week letter will be received. But we won't. So i again call them for letter. But at that time they replyed that they had not received any confirmation request letter from M/s The ONGC Employees Co-op Credit & Consumer Society. Then i again request for another confirmation request letter to send. M/s The ONGC Employees Co-op Credit & Consumer Society again sent another letter dt. 27 / 12 / 2007 through registready. But still we won't received any reply from M/s Rajendra Gas Services.

From 5-Sep-07 to till today 15-Jan-08. For above correncespondance to M/S The ONGC Employees Co-op Credit & Consumer Society & M/s Rajendra Gas Services, 58 Shopping Centre, Ambabari, Jaipur-302012, Rajasthan, i have spent 03 leave (Leave without pay which cost @ Rs. 3000/-). But till date no satisfactory reply from them.
This is for your information & necessary action.

R/sir,
When I dialled number for booking for cylinder to booking agent.(Rajender gas agency) agency no. is -0141- 2335343,2335717,2334604
I got no response against my calls,my consumer no. is 21327 (kavita mishra) Pls help me for booking & booking no.send me at my mail id.

This complaint is related to booking of Indane Cooking Gas through phone.
My distributer is : Sondhi Gas Service, Saket, New Delhi

This is almost impossible to get them on phone (+[protected],[protected] for booking of the gas and all the time you have to go there to book the gas. Is there someone who can look into the matter and save our time from going their??

My sister in law is a consumer of M/s Chella Agencies, Selayoor , Thambaram , Chennai-73 . ( Sathi Gopal, Consumer no. 40657 ) They are not taking refill booking saying that she doesn't have ration card. As her husband is an officer in Canara Bank, who is regularly on trnasfer , it was not possible for her to get a ration card.

Request to take up and get refill at the earliest.

Last couple of weeks I am trying to book a gas cylinder by using the agency's phone #[protected],25087549 & [protected])but they never attend the call and so delaying and make trouble for the customers. Kindly do the needfull to help the customer
Detail
Cosumer # 38725
Agency JaiJawan gas Agency, Dwarka
Gas company Indane Gas
thanks
Reji

My consumer no is 32712 and I get the gas from YADU INDANE GAS, Indirapuram. It has become a continuous feature that after booking of gas from m/s YADU Indane, they use to take too long time to deliver the same. Presently my date of booking is 11.01.2008 and today on 22.01.2008 the agency told that they require some more time as there is no supply of gas. At present we know that there is no shortage of supply and probably the black marketing of Yadu Indane is in full swing, you are hereby requested to take necessary action against the agent immediately.
Regards!
Lipika

My Consumer no is 14956. I booked the refil on 04.01.2008. but the cylinder is not delivered despite repeated follow up with the Kesri Gas Service and also thru numerous telephones to their office incharge Mr Ajit Singh on his telephone no. [protected]. Today the supply is being made for the booking of 9th and 10 th January as told by him.

This problem is being faced from the last 3 months. Every time I have to personally visit them after following up for alteast 15 days. The supply staff does not make enry in the delivery pass book too.

T.R.Kalra
655, Urban Estate Phase-I, Dugri, Ludhiana
[protected]

I booked for Gas cylinder on 02.01.2008 with an assurance that the cylinder will be delivered within 7 working days. But the same has not been delivered till date. I have personally seen the delivery van distributing the same around the area.

I have to borrow 2ltr. Kerosene from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively.

Robertsganj gas agency Robertsganj Dist. Sonebhadra has been harassing customers by not providing cylinders on time. Seems like lot of illegal distribution is place.


Ajay Kumar Singh

Ward-20, Railway crossing east,

Robertsganj Dist. Sonebhadra

Pin-231216 (UP)

Mob. [protected], [protected]
[protected]@gmail.com

ROBERTGANJ GAS AGENCY PURAB MAHALROBERTGANJ, SONEBHADRA [protected]