Indian Oil Corporation [IOC] Complaints & Reviews

INDIAN OIL / INDANE — Not supplying gas cylinder

Dear Sir
We have a Gas connection in my name Mohanavelu CONSUMER NO.18545 with M/S. Guruvayoorappan agencies (INDANE DISTRIBUTORS) , , CHENNAI-600026.
We have booked a cylinder with the above Guruvayoorappan agencies on 04/12/2009 , but they have supplied the cylinder too much delay by[protected] only. After that we have tried to book a cylinder on 2/1/2009, but they refused to register that . They replied that the next cylinder will be booked only after 21 days from previous delivery and able to book the cylinder on[protected] and Cylinder will be supplied by february first week only.

WE HAVE TWO CYLINDERS BOTH ARE EMPTY. WE ARE USING BORROWED CYLINDERS NOW. WE ARE IN TROUBLE AND SUFFERING WITHOUT CYLINDER
Why this much of delay to supply Gas cylinder and putting customers in extreme trouble and sufferring ?

Can Indane Gas take care of this ?

my co.no is 01243 chandra kala gas service. its licking continue. no one is receiving my ph. last 2 days., ., plz help me. ph. of agency is[protected], , ,[protected] MY MOB NO. IS [protected]

Sir I am Intrested Your Gas Frainchies
Please contact Me ([protected])

mera gas no.21847 hai meina ya gas 2006 ma liya tha aur ab tak mujhko dusra selander nahi mila hai mein agency par jata hu to kahta hai ki 2 month baad aana 3 year sa yahi kahe raha hai to mein kya karu my contact no.[protected]

Dear sir/madam
mera nam manoj kumar hai. main vipin garden extn. kakrol mor par rahata hoon. mujhe new connection ki sakhat jaroorat hai. last two year se main new connection lene ki koshis kar raha hoo. but aj tak mujhe new connection nahi mila. Agency ka nam hai RAJ FLAME SHOP NO.11 SHANII MARKET RAMA PARK
Pahele to agency wale kahate rahe ki abi new connection nahi khule hai. after 24 months lagbhag ke bad kisi tarah agency ne registratiion kya tha. Registration No. [protected][protected] ko registration hua uske bad to chakkar par chakkar kata rahe hai. kal ana or 10 din bad ana. agar agency connection nahi de sakati. to mana kar de. agency wale kahete hai ki hamare pass cylender hi nahi hai. jhoot bolte hai. 1500/- main cylander bahar se mil jata hai. par agency wale kahate nahi hai.
Mera mobile no.: [protected], [protected] hai agar meri ye complained app tak pahooch jati hai to app kuch kar sakete. plz. mere mobile par ya email kar sakete hai.
Mera address:
Manoj Kumar
H.No. 70, Vipin Garden Extn. Gali No.10, Near Karola more
Uttam Nagar, New Delhi-110059

Dear Sir,

mera Gas No:-4553 hai ji mein last 2 Week se gas book kara raha hon pa har baar jo bhi customer Care Excecutive phone uthata hai who yahe kehta hai ki aap ki gas aaj book ho gayi hai 2-3 din maein aa jaye gi mein 75 Years ka hoon pehle jab aap ki bookin office Rohini Sector-5 mein thi tab to theek tha par jab se ye sector - 3 mein transfer hoya hai tab se haar baar yahi dikat ate hai ji jab ham unse head office ka number mangte hai to veh kehte hai ki hamare paas nahi hai.

Kindly Take Necessary Steps regarding this complain othervise i go to consumer corem for this complain.

Sir,

I had made a complaint regarding leakage of Gas Cylinder on 01.10.2009 in the morning which was delivered to me on 30.09.2009. The complaint was made at Rohini Gas Enterprises, Naharpur, Rohini Sector-7, Delhi. I was replied that your complaint shall be resolved very soon. Waiting till afternoon at about 2.15 p.m., I made a call reminding them about resolution of my complaint. They told me you need not bother your cylinder will be repaired/replaced today itself. I also told them that tommorrow is 2nd October and your office will remain closed so kindly get it repaired today iteself. They replied positive.

When our complaint was not resolved, again waiting till 4 O'clock, we again tried to contact them but the phone numbers were found switched off.

Till today my complaint has not been attended. Therefore, kindly look into the matter.

My booking number is 1935 and contact number is [protected]

I had also complaint towards Amrit Enterprises, Yamuna Vihar regarding non-picking of there telephone numbers. The telephone nos. 22910708 & 22914883 are mostly ringing and nobody is their to pick the phone. Pl. take action against this gas agency for improving their service & give fast delivery.

H.K.Vashistha

03.04.2010

Senior Manager
M/s.Indane Gas

Dear sir/mam
We have booked our cylender dt. 16/03/2010 Name of Mr.Jai Bhagwan Mittal & card no.-18484.Booking no.-110 Time.14:45 PM.From M/s.Sunder Shyam Enterprises.Address:A-1/B-20, DDA Market.Janak Puri, New Delhi-110058.Ph.[protected], 25553990.And problem is our cylender not reach at our home.31.03.2010 we have talked by phone he says stock is not available.and they not give proper response.And today not pick the phone.Our cyliender is empty.And this is big problem.Therefore we want plz, check the status and Plz, tell us what is problem and why are delay the cylender.

Thanking you
Mahesh
(MOB:-[protected])
Address:-A-66, Om vihar, uttam nagar, New delhi-110059

pls help me for new gas connection

14.02.2011

Sir/Madam

I am Indiane gas consumer. 19.01.2011 se hamne gas booking karwai hui hai abhi tak gas hamare ghar par nahi paunchi hai . Hamara 25314 number hai

Mere papa ji old age ke hai one week se my agency name is M/S Sunder Shyam Enterprises hai sir yeh log bahut dino se tang kar rahe hai meri saturday / sunday off hota hai . Agency ka phone no hai :[protected],[protected]. Yaha par koi bhi log sincere nahi hai sir plaese inki service thik kaewarie .

Saturday ko me 2 round mare the uske baad bhi abhi tak unone gas ghar par gas nahi bheji hai.

Jo log us agency me kaam karte hai agar unke ghar par gas khatam ho jaye to wo usi din lakar apne ghar le jate hai

par sir hum kiya kare koi nahi sun rhe hai hamare gas bhi khatma ho gaye hai hum dusro ke ghar par khana bana rahe hai

Plaese sir jaldi se haldi service thik karwaye

Thanking You
Sunita
M:- [protected]
D-2/211, First Floor, Jeevan Park
Uttam Nagar, New Delhi-110059

We have booked an Indane LPG cylinder on 5th April 2011 vide Telephone with our Distributor M/s Essbee Enterprises, Seikh Sarai I, Phase-I, Shop-1 DDA Triveni Block-B, New Delhi-110017. Consumer No. 14136 in the name of my mother Snt. Purabi Das, has not been recorded or suppllied for reasons best known to them. My approach to the Regl. Office of Mr. Verma on Last Tuesday did not yield any result so far, so is the letter. Even my mails has not been replied so far. The telephone No. of R. Manager, Mr. Verma, kept
ringing no one to pick up.
You may take such action deems necessary to keep us away from such harassment in the future.
Many thanks,
Prof. Kunal Das, JB-8A Gupta Colony, Malviya Nagar, New Delhi-110017; Mob. [protected].

Hi
my name is Rupesh & me & my family just shifted to Najafgarh (Kumar Enclave), earlier we used to put up at West Patel Nagar & my mother is a consumer of Indane Gas.
The Gas agency which has been alloted to US is Shanti Gas Agencies . My mother her self went over there & requested to book a request & asked them to transfer it ASAP as we are new here on 9th of this month & got 2 -3 Contact numbers . when we didnt received the Cylinder till15th we started calling on the given contact number but none of the number was in forking condition, then we arranged a contact number [protected] Named by Ganesh picked the call & didnt responded for a time positively. still im trying to call on that number but still no one is responding neother they bother to pick our call not they are taking any complaint . yhis is the WORST experiance that i ever have .
pathatic service. should feel shame on them.

chandrakala indane gas — leaking of the cylinder just received

i have just recivad a cylinder which is leaking....i have contacted [protected] , [protected] and [protected]..but i did not get any response yet....so please rectify my complaint with immediate effect....THANK YOU........................ANIL.K.RAI.......................
CONSUMER NO.22273.
CONTACT NO.[protected]

gas — abhi tak hamara cylinder nahi mila

dear sir,

i m costumer of hem gas agency mera gas number hai 16722 mujhe apni gas book kiye hue 1 mahina ho gaya hai mujhe abhi tak gas nahi mili hai plz is complaint pe dhyan de or meri gas jald se jald bhijwaye

thank you
mohd aslam
5078,sirkiwalan delhi 110006

Dear sir/ madam

We have booked an Indane LPG cylinder on 21 Feb 2012 though web booking against our Consumer No. ALN00991 in the name of my SARDAR HUSSAIN, but we have not received cylinder till today. Hence booking status has been shown in your website is as follow :

Booking date : 21.02.12 06:32:20 pm
Reference no. : 8186712
Iocl Booking date : 24.02.12
Iocl Booking No. : 12581
Iocl Status : Delivered
Cash Memo No. : 536
Cash memo Date : 02.03.12
Closing date/cashmemo cancelled date : 06.03.12

As per status of your website cylinder is delivered, but actually we have not received till today and our distributor (Amar Gas Service, shahdara delhi) is not picked the phone.
I here by humble request to you that pl take the matter urgent basis and arrange to send our cylinder at the earliest please.

Thanks & regards

Hasnain sadiq
[protected]

Sir/Madam

I am Indiane gas consumer.[protected] se hamne gas booking karwai hui hai abhi tak gas hamare ghar par nahi paunchi hai . Hamara 9656 number hai

Mere papa ji old age ke hai . my agency name is Dwarka indane service hai sir yeh log bahut dino se tang kar rahe hai meri saturday / sunday off hota hai . Agency ka phone no hai :[protected],[protected]. Yaha par koi bhi log sincere nahi hai sir plaese inki service thik kaewarie .

Jo log us agency me kaam karte hai agar unke ghar par gas khatam ho jaye to wo usi din lakar apne ghar le jate hai

par sir hum kiya kare koi nahi sun rhe hai hamare gas bhi khatma ho gaye hai hum dusro ke ghar par khana bana rahe hai

Plaese sir jaldi se haldi service thik karwaye

Thanking You
R.B Goyal
M:- [protected]
c-157 bhagvati vihar
Uttam Nagar, New Delhi-110059

Sir/Madam

I am Indiane gas consumer. aaj 20 din se pahle hamne IVS per gas booking karwai hui hai. jiska dilivery ka phone per Msg bhi aya lekin abhi tak gas hamare ghar par nahi paunchi hai . Hamara con. no. 00014 hai

my agency name is Dwarka indane service hai. Agency ka phone no hai :[protected],[protected]. parantu phone hamesha BG rahata hai.


Thanking You
haribansh lal
M:- [protected]
B-2/4, gali no. 9, rajapuri,
Uttam Nagar, New Delhi-110059

sir,
I have 2 cylinder connection of lPG at chromepet-chennai.I moved to Bangalore without family.I booked fo connection in my dauhgter name at chennai.My dealer booked and when call leetr (allotment letter came to my house) i went with all documents and requisite money.The dealer told that you have 2 cylinder connection ,so new connection will not be given to you/your dauhgter /or any other memeber in the house.I explained that i am alone in bangalore ,finally she has agreed to give connection provided i transfer my (my name 2- cylinder connection) to bangalore ,i accepted the proposal ,but finally she back tracked and told me "TO delete my daughter 's name form ration card " an dget new ration card for my daughter.the issue stand still.no conection.If government policy is to raise the LPG cost let them od the same at least it will be freely avaliable in market other wise (for vote) if you do not wan tthe price raise give connections without hasseles (particularly- ration card) .i think most of the forum memebrs would have faced the above situations in different part of time.

regards
raja.v

how can i get new connection, i had already apply for new connection at faridabad sector-21c , but there is no responce

dear sir.
This is lokanathan, s/o N.prakash mani. already we are having one gas cylinder . when i went to book for second gas cylinder.They said at present 2005 bookings are going on and After 2006, 2007 only 2008 bookings will come.but we need second cylinder urgent. ask them to provide as soon as possible.our gas booking number:43877. kindly do the need full.

WITH REGARDS,
LOKANATHAN.P.M

gas agency address:
DADA GAS AGENCY
#31-A Madhavaram High road,
Perambur,
chennai:600011.
PHONE NUMBER:26720911.

PL BOOK MY CULENDER MY CONSUMER NO G6876

IAM prthvi gass coustmer iam trying thier contact numbers since last 15days but getting no response

sir
main k721st.no.2 nehru gali gautam vihar mein rehta hoon
main jab bhi gas book karta hu to kabhi bhi aapka phone 45 minute se pehle pick nahi hota hai. main chahta hu ki aapka booking system sahi hona chahiye . main aapki is service se khus nahi hu.

No response from sondhi numbers 29551868,32980390,29555238
This is really no body picks up the phone and cant get thorugh these numbers and keep on contacting these peple, either evry month gas is delayed and we have to take gas in black .plz help fro the last week we are caling on those numbers and gas is finished at home.plz do sumthing and improve ur services which is extremely bad.

We had booked our gas on Feb 1, 2008. We are trying to contact them on these numbers 29551868, 29555238 & 32980390 but no response or no body pickingup phones. We had visited twice for gas they informed that they will supply tomorrow, but still not supplied. The complaint regarding not picking phones is to be treated as urgent.

We request you to please take necessary action on those complaints.

This is really no body picks up the phone and cant get thorugh these numbers and keep on contacting these peple, either evry month gas is delayed and we have to take gas in black .plz help fro the last week we are caling on those numbers and gas is finished at home.plz do sumthing and improve ur services which is extremely bad


Vijender Dabas

This is really no body picks up the phone and cant get thorugh these numbers and keep on contacting these peple, either evry month gas is delayed and we have to take gas in black .plz help fro the last week we are caling on those numbers and gas is finished at home.plz do sumthing and improve ur services which is extremely bad

Like every complaint I can see that we also have the same complaint so please can we have the ans list also.

Please do some thing for the same reason. If there is many problem that can not solve so please try to arrange the other ways from were we can have the gas booking and the gas on time without paying the street people more then the cost.

We have lots off ideas.

Kindly do some thing as we know that we can only compliant you every time if we don’t change the service.

Please add other ways for the booking so that we can save our self by this regular and impotent problem.

1. U can start having booking my mails.
2. U can start the same by msg for the toll free no or any no like people get easly.

3. If there is a problem for the labour booking .u can start the same with computerized booking.

Please do some thing.

Regards
Rajni

Indane Gas — Cylinder supply

Cylinder booked on[protected] but supply not received even after repeated requests 10 times by telephone.

cylinder booked on[protected] but supply not given even after repeated request 10 time by telephone .my gas ca.no.12156 kamla dive 156 behind pwd office unnao.

M/s shingari gas service(indane gas) — Refilling problem

I booked for refilling da cylinder on 13th of january but i not recieved dilivery till date.i made alot of phonecalls.but no beneficial for me

I m a cunsumer of shingari gas service,i booked on 13th jan and not recieved to till date and get no benifit of cals making

I am the subscriber of INDANE GAS at,Smt.B.Vijayalakshmi, my supplier name is M/s.Mukund enterprises,Bharkatpura,Hyderabad,Andhra Pradesh Phone No.040+27566343. My client number is 31080 and I have booked Gas over Phone on 18/01/08 the agency not supplied me refilling bottle...

I am the subscriber of INDANE GAS at MEHSANA GUJARAT my supplier name is A.P.INDANE, Opp.Dairy, Highway, Mehsana - Phone No.[protected]. My client number is 4679 and I have booked Gas over Phone on 18/01/08 vide booking No.477 but till date (22/01/08) the agency not supplied me refilling bottle on inquiry with him over phone he told that short supply from his head office. Kindly do the needful as I need GAS urgently.
Thanks,
Yours faithfully,
A.S.Suthar
21, [censored]al Tenament,
Near Hinglaj Society,
Gayatry Temple Road,
MEHSANA-384002
Gujarat
Contact No.[protected]..

Ashokbhai P. Sabhagchandani,
E-mail:[protected]@yahoo.com & [protected]@gmail.com
Customer No.7156
Dealer Name: Uday Gas Agency, P.O.Krishnagar, Saijpur, Ahmedabad.
J-6, Shyamal Apartment,
A Ward, Kubernagar,
Ahmedabad-382340.
Date:-8th April, 2008.

Subject:- Not receiving Gas Refill in time.

Respected Sir(s),

I have Indane Company Gas Connection. My service No. is 7156, at Uday Gas Agency, P.O.Krishnagar, Saijpur, Ahmedabad, Gujarat State.
I am not receiving Gas cylinder in time. Last Calendar year I have received only 10 refill Cylinders. This year on 26th February, 2008 I have booked the refill, after 15 days i.e. 13th March, 2008 I have received Gas Cylinder. On 1st April, 2008 I have booked refill, Udya Gas Agency, refused to book refill, they are telling that from the date of deliver of last Gas Cylinder, from that date count 21 days means 13th March 2008 + 21 days. On 5th April, 2008 I go to the company and booked the refill on 5th April, 2008. Gas Agency's authority persons are telling that I will get Gas Cylinder after 20th April, 2008. Because from 26th Feb., 2008 I have got Gas Cylinder on 13th March, 2008 means after booking the refill Uday Gas Agency takes 15 days to deliver the Gas Cylinder. From the deliver of gas cylinder Uday Gas Agency takes minimum 21 days for next booking the refill. After booking of refill, Company again takes 15 days for the delivery of Gas Refill. Total days become 15+21+15=51 days. Means every customer is getting refill after 50 days so it is not good administration for Domestic Gas Connection. Pl. helps us and guide us how we will get gas cylinder within 25-35 days.
Thanking you,
Your faithfully,
Sd/-
Ashok P. Sabhagchandani,
Cell No.[protected].

My consumer no. is 11267 at NOIDA. I stay at Sector 47, D913, Jal vayu Tower. For the last 10 days I call them and request to supply the cylinder that I booked, they promise to send the same the next day. But they never sent. I don't understand their reason to lie. If they tell the truth i can plan my cooking accordingly. Please Help

AP INDANE GAS MEHSANA — NON DELIVERY GAS BOTTLE

I booked gas cylinder on 15th March 2012 but even after repeated reminder not received till 23rd March 2012. My conumer no. is 444470

Indane Gas — Bad service,delay of supply

Sir,
I'm a LPG consumer with HARSHA AGENCIES (NO:102, PERAMBUR HIGH ROAD, PERAMBUR CHENNAI - 12).Customer no is 26046.The complaint is the cylinder which i book can be used for 28 days, they tell us to book the second cylinder only after 25 days, if i book after 25 days also they are not supplying it properly, the cylinder comes only after 15 days after booking.in between these days i'm not havin sufficient gas for me to cook.Also in my area there are many fastfoods, hotels and stuff.. these people in harsha agency sell the domestic cylinders which have to be supplied only for home purpose to the hotel and fastfood owners in black (i.e they sell the cylinders to them at higher rate without booking and they dnt show these in the accounts) .Also if i phone they are not responding .. some of the no's are always out of service.. THE cylinders are not supplied at time ..

I kindly request you to take action against these activities which is followed in harsha agencies chennai

Sir,
I'm a LPG consumer with Alaka Agencies (NO:A[protected]Baramunda village, Bhubaneswar-3, orissa).Customer no -A18656.The complaint is the cylinder which i book can be used for 15 days, they tell us to book the second cylinder only after 15 days, if i book after 15 days also they are not supplying it properly, the cylinder comes only after 15 days after booking.in between these days i'm not havin sufficient gas for me to cook.Also in my area there are many fastfoods, hotels and stuff.. these people in harsha agency sell the domestic cylinders which have to be supplied only for home purpose to the hotel and fastfood owners in black (i.e they sell the cylinders to them at higher rate without booking and they dnt show these in the accounts) .Also if i phone they are not responding .. some of the no's are always out of service.. THE cylinders are not supplied at time ..

This above complain happen so many times Not for my case, it happens all so many people and so many times.

I kindly request you to take action against these activities which is followed in harsha agencies chennai

Indane Gas — ABNORMAL SUPPLY OF GAS

Dear Sir/Madam

I have a consumer C.No-197959 of 'GURGAON GAS SERVICES"', Mehrauli Rd Gurgaon (HR) Ph[protected] & 2322062. It is their rule/practice that a new cylinder booking is registered only after 15 days passed from the date of delivery of last cylinder. So, following their practice, I booked for my new refill on 18/12/2009 but after pass by an 11 days period, I telephonically further enquired on 29/12/09 about my refill delivery then staff on duty replied that due to supply problem it will take another 2-3 days and by 01-Jan-2010, cylinder will be at your door. But on 3rd-Jan 10, sudden my cylinder in use got finished then on further query, gas supplier promised me to deliver the refill positively on 5-01-10. But when today on 05-01-10 when I enquired again then staff rudely replied that "JAB SUPPLY HOGI TO BHEJ DI JAAYEGI AUR 20 DIN SE PAHLE BAAT MAT KARNA". It is submitted that as I am an AIR FORCE employee and due to Gas Supplier not having consumer oriented attitude, I am continuously suffering and had become bound to think only about cooking gas despite of my sensitive duties towards the nation. Anyhow since three days I am already running without gas and time-being only electric heater made to survive my family. I can proudly say that it is a complete failure of Gas delivery system and Gas Dealer openly got involved in BLACK MARKETING. This matter is before your high office for natural justice and only your necessary expedite actions will help to get the my food cooked.
Thanking You
Yours Sincerely
Anoop Kumar Tripathi
MB-[protected]

Indane Gas — ABNORMAL DELAY IN SUPPLY

Sir/ Madam,
I (Mr.Mathew Thomas) a customer of indane Gas with customer no RT-246 and have been resisted with Raghu Gas Service 28-29. Kamla Nehru Market, Khandsa Road, Gurgaon Haryana (Code No.[protected], Tel No[protected].
I have booked my cylinder on[protected] but till date 14/07/2010 06:55pm(45 days after booking for refill) it is not delivered. I am facing a lots of problems, they are telling it will come today and tomorrow but nothing happening. Last monday my 2nd cylinder became empty at 07:00 pm. From last two days me and my family depending bread and fast foods. I am facing this problem from above one year
Sir, I requesting you to help me for proper supply from my Distributor, and please arrange me my next refill as soon as possible.
Thanking You’
Your's faithfully,
Gurgaon, Mathwe Thomas.
14/07/2010

Indane Gas — abnormal delay of supply

REFILL HAD BEEN BOOKED ON13.01.2011 VIDE BOOKING NO.8342 INTHE DISTRIBUTOR SHOP M/s. MARUTHI INDANE DISTRIBUTOR FUNCTIONING AT 1/1 WECOME COLONY, CHENNAI 101.AT THE TIME OF BOOKING IT IS REVEALED THAT THE SUPPLY WILL BE MADE IN 15 DAYS,(on28th jan) BUT TILL THIS DAY ON 7.2.2011 THE REFILL HASNOT BEEN SUPPLIED EVENTHOUGH EVERYDAY IAM VISITING THEIR OFFICE OR CALLING OVER PHONE ON ENQUIRY.THE ENORMOUS DELAY IS HIGHLY REGRETTED.THE PAIN WE TAKE TO GET THIS IS HIGHLYMORE.IF POSSIBLE PLEASE MAKE IT RIGHT OR TELL WHEN THEYNWILL EFFECT THE SUPPLY.

Dear sir
This is for the complain for Dixit gas agency.Khicharipur delhi 110091.Details are on 30 jan 2008 I book consumer gas to dixit gas agency after 4 days they provide gas to me . The total weight of gas was 28 kgs. I refuge to receive gas. This is not first time always they do like this and always i complain to that people but they puple are to useless that till date they nither deliver gas to me nor they are doing need full. this is common word for that people that today gas will provide....
This in propriter cell no. +91-[protected] but he never receive call about gas.Thats why I finaly deceided to complain to indian oil .
I hope better support from you . kindle inform me what action was taken on my email .
This is my detail

Kishan lal
B-18. Gali No.2 west Vinod nagar Delhi-92
Consumer No. 36678
Mobile No. [protected]

Sir
This is about the Sai Seva Das Agency Vasant Kunj New Delhi, I have booked the cylinder on 23/05/08,
inbitween i called them many time but they have not delivered the cylinder tile to 4/6/08.
Today they delivered the cylinder but they charged Rs. 346.
So I want to know that it right, that is why they have not delivered in this period because of inceasing of prises.
Though I booked on 23/05/08, booking no. 16, and my consumer no. is 15646

Kindly take some action what ever you feel good and inform me by email
Birendra Singh
Consumer no. 15646
IUAC ( NSC ) New Deldi - 67

DEAR SIR
this is the complation on BHAGANAGAR GAS AGENCIES VIDYANAGER HYDERABAD-44 AP .
I HAVE BOOKED MY GAS ON 21.MAY.2008 MY ORDER NO IS 11969 .WHEN I ASK THAT PEOPLE FOR GAS THEY WILL TELL THAT TODAY U GAS GOING TO COME
I HAVE ASKED FOR FIVE TIME IN LAST TWO WEEK
BUT STILL DATE NO GIVEN THE CORRIECT IN FORMATION
HERE IS MY CONSUMER NUMBER IS 20578 IN THE NAME OF K.VENKATAIAH
SO KINDLY DO NEED FUL AS POSSIABLE AS FAST



K.ASHOK
HYDERABAD

Sir
This is about the MS Interprises(code[protected], garden House, Pakari, Ara(Bihar), I have booked the cylinder on 26/07/08, in bitween i called them many time but they have not delivered the cylinder tile to 11/8/08.

So I want to know that it right, that is why they have not delivered in this period.Though I booked on 26/07/08, booking no. 647 and my consumer no. is 21679
Kindly take some action what ever you feel good and inform me by email
Rajanikant singh
Ara

This is about the bundelkhund gas agency sipri bazar jhansi .I have booked the cylinder on 12/8/2008 inbetween I complain them many time but they have not delivered the cylinder . so, I want to know that it right, that is why they have not delivered in time .
Though I booked on 12/8/2008
My consumer no is _R1049
kindly take some action whatever you feel good and inform me by mail or on contact no [protected], [protected]
RITU ARYA
H.NO.1829 near pawan building material khati baba jhansi
EMAIL ID rituarya.[protected]@rediffmail.com
[protected], [protected]
consumer no._R1049

Hi

I Am BalaNarashim. Cmr For indiane Gas And The Dristrubruter Cauvery Indane Agency[protected] Ph No:[protected]. On 11/11/08 I Had Booked And The Booking No Is :-607 They Said That The Cylinder Will B Delivered In Next 2 Weeks And After That Still The Cylinder Is Not At All Delivered And When We Call Up The Agency People And Ask For The Cylinder They Say That Already Your Cylinder Is Been Given And They Talk To The Cmr In Juch Worst Languages. And Even They Say They Cant Give Cylinder For This Month And Again I Should Wait For More Than A Month Again This Is rediclus And The Services Which Is Given By Cauvery Gas Agencey K.R Puram Is Worst So Whom So Ever Is This Concerned Kindly Go Through It And kindly Take Necessary Action Against It And See That The Cylinder Is Delivered In Next 2 Days

Thanks & Regards
BalaNarashima.P.B
[protected]
[protected]
[protected]@yahoo.com

I'm Narottam K Sharma, Ihave taken gas connection while living in Mahipal pur on rental basis, but due to some professional reason i had to change my residence to Pul Prahlad pur near Badarpur.
Now for transferring my connection first i've gone to M/s.Ranvir Gas Agency but they has send me back to M/s. K-2 International.
After calling them whether they have supply in Pul Prahladpur after getting nod from them when i reach there they have said come tommorrow at 6:00 A.M..Next day at 6:00 A.M. they demond Rs.600 for transfering my connection without thwat they will not take it.
Please guide me what to do this case.My gas has been ran out and since 5-days i'm held up like this.
Regards,
Narottam K Sharma
Mob:[protected]
E-mail:[protected]@indiatimes.com

I am Roy Scaria, consumer No 8021, Indiane Jubilee home Pala, Kottayam, Kerala.I have booked for a cylinder Booking no. 2722. Last date of delivery of the cylinder was on 7-2-2009. I am struggling for getting a cylinder. They say that the time gap for getting one cylinder is 40 days. This is too long for me. I am a government official and working in another district away from my home. I used to come to home only on Sundays. on Sundays, the booking office does not work. If I want to get a cylinder, I have to take leave for at least two days. One day for booking and another day for collecting the cylinder. telephone booking is impossible. They never attend the call. Even if They attend the call and booked, they will not deliver the cylinder in time. If we ask, 'Why', They will say you ad not booked yet. For the last three months I used to go to the booking office for collecting cylinders. They will call the distributing workers and arrange to collect from any road side. If I entrust, the cylinder to the nearby shop for collecting from the lorry, i will never get a Cylinder. they never come on that root. Even if they come, they will not stop for delivery. always they say that strike is going on. Load is not coming and the like.
Sir what I must do for getting at least a cylinder in a month. I am ready to follow the instructions that you provide.
my wife with three children has been struggling for cooking without gas, the only available source of energy.
sir, rectify these problems at the earliest. Help me to get one cylinder in a month.


Thanking you
Yours faithfully
ROY SCARIA

hi
last month the jai jawan gas agency in dwarka gas agency delivered gas at my recedence . took the cylinder after 10 -15 came back and said that it is not a indiane gas cylider and charged 100 to change the cylinder back to indian . Since i had recently shifted houses so i thought that may be in the house shift our gas cylinder might have exchanged hence paid him the money . this month again the gas delivery boy and took our cylider. after 10 to 15 minuites later he came back and said that the cylinder is an hp cylinder >
I calleds jai jawan gas service to complain about the same he gave me the deluivery boys no and told me he cannot do anything we should come to a settlement with the delivery boy.
PLease investigate on this and get it rectified asap

My experience is more painfull in this matter. Indian Oil Gas normally do not supply cylinder in less than one month. Necessary action may kindly be taken.
My address:
Vill & P.O. Muragachha
P.S. Nakashipara
Dist-Nadia

Indiane — Cylinder booked on 17th Aug not yet received

Hi,
Gas cylinder which was booked on 17th August, not yet delivered. Gas registration no. 16185 in the name of Mrs. Beena Devi. The Agency which was supposed to delivered it - M/s Shri Laxmi Gas services (Rashid market, Near Khureji, Krishna Nagar). Kindly help us in delivering the booked Gas cylinder asap.

sir i feel ashamed of myself to tell you that a stupid dealer was playing with all our local people ...i booked gas for about past 20 days still not yet recieved i went there like an unknown person he took 200 rs bribe and gave me gas but as of now i had not got the gas ... a tall man from B.H.P.V counter (BHPV TOWNSHIP, VISAKHAPATNAM -530012, A.P) is stupid ...plz take urgent action on him let us eat food daily...

Dear Sir,

i want new LPG gas connection without hot plate, but my region GAS Agency person denay for the issue new gas connection. thay are want 3800/- rs for new gas connection with one cylinder.

thay told hotplate is must for me, i had allredy sent one mail to area incharge of my region but till date they are not take any action.

Now RP Gas agency not given new connection to my wife name, thay told us they can give connection to my name with full 3800/- rs payment.

LPG Gas agency address are given below:-
R. P. Gas Agency.
Main bazaar Panipat-132103.
Contact Person: - Mr. Pawan Kumar.
Contact No. ;- [protected]

My address are given below.


Sanjay Kumar,
PH. [protected],

Address:-
Sanjay Kumar, S/O. Sh. Raj Kumar,

Near Kasturba B Govt. primary School, Mahadev Colony.
Panipat-132103 Haryana.


Kindly do the need full.

Regards,

sanjay kumar,
Ph. [protected]

I completely agree with the complaints aginst Mohan & Mohan. Out of the eight hours a day, more than half of the time they keep it engazged, and if it is ringing nobody answers. You will have to cotinuously dial their nos (you should be lucky enough also) to get somebody on teh otherline.

The ladies answering the phone is rude and never listen to you. They wi;l just let you know that it will take 7-10 days to get the gas. After 7 days you will call them again to let them know that you have not recived the gas yet. They will ask you the booking no. and will let you know that no booking has been done on this consumer no. Its because they put the phone down befor you ask for the booking no., and you belive that you have done the booking and you will get the cylinder after a week. By the time you relised that you have been taken for a ride, it the hightime to get the cyinder.

They have been doing it for quitet some time.

Dear Sir,

i want new LPG gas connection without hot plate last 10 month, but my region GAS Agency person denay for the issue new gas connection. thay are want 2500/- rs for new gas connection with one cylinder.
LPG Gas agency address are given below:-
Name of Distributorship
Pragya Indane Service
Name of Distributor Address Sh. Ram pyare singh (dead) Kumhiya patti, Pratapgarh
STD Code Contact No[protected]
Name of Sales Officer Mukesh Chaudhary
E-mail of Sales Officer - [protected]@rediffmail.com

My address are given below.
VINOD KUMAR CHOURASIA
kundanpur, patti,Pratapgarh up 230135
Mo No-[protected]

.

Sir,
I want to take new a gas connection from anubha gas agency, Pandav Nagar Delhi-92 . I had a telephonic conversation with the concerned person regarding issuing a new gas connection and the desired documents. They are saying you have to give only following documnets which i am saying you, but I have read the consumer guide and it is mention you have to give any of the following documents.
I have only PAN CRAD and LIC POLICY VOTER’S DENTITY CARD.

So kindly request you to allow me to take the new gas connection for the available documents which I have. I’ll be thankful to you.

Sir,
I want to take new a gas connection from anubha gas agency, Pandav Nagar Delhi-92 . I had a telephonic conversation with the concerned person regarding issuing a new gas connection and the desired documents. They are saying you have to give only following documnets which i am saying you, but I have read the consumer guide and it is mention you have to give any of the following documents.
I have only PAN CRAD and LIC POLICY VOTER’S DENTITY CARD.

So kindly request you to allow me to take the new gas connection for the available documents which I have. I’ll be thankful to you.
umesh kumar
s-229 pandav nagar
delhi -92

Delay in delivery of LPG cylinders

My LPG connection no. 8088, and I am subscribed to Indane gas distributor M/s Balasundara. I have got the cylinders minimum 15 days after booking the cylinders. Also, sometimes the cylinder last only for 20 days, on an average, it should last at least a month.
My appeal is that concerned LPG sales officer should look into the unscrupulous activities by the distributor.

Dear sir,

We are looking for a new Gas connection & the same is not available. How to solve this issue as we have taken a new house & need the same on urgent basis.

Kindly revert .

Madhuwant Bedekar

Delay in delivery of cylinders

I am subscribed to the Indane Gas distributor M/s Gas-O-Indane, Indore. From last more than one year I am observing that after booking a cylinder I used to follow up usually 5-6 time in every alternate day and every time I got fixed reply that "In a day or two we will deliver cylinder at your doorstep". I got delivery of cylinder usually after 15-20 days of booking. So I just want to raise your concern towards this point that your dealers are not providing proper sevice to the customers.

I Ali Uddin "Gas Connection no-39795" complaint against M/S Popular Gas Agency -Sunder Nagr (New Delhi) that I have asked him to send the Gas-08 days before but I did not received any response. Most of the time they keep it engazged, and if it is ringing nobody answers.
It will take 10-15 days to get the gas. cylinder after a week.

I Ali Uddin "Gas Connection no-39795" complaint against M/S Popular Gas Agency -Sunder Nagr (New Delhi) that I have asked them to send the Gas-08 days before but I did not received any response. Most of the time they keep the phone engaged, and if it is ringing, nobody answers.Your early action in this regard will be highly appreciated.

Thanking you

I Ashok kumar singh "Gas Connection no-17189" complaint against M/S indan Gas Agency -Rudrapur, dist.u.s.Nagar (Uttrakhand) that I have booked my gas on 21 july but till date i have not recieve my cylender when i asked him to send the Gas they reply we will send tomorrow (i have talk more then 8 time regarding the same but I did not received any response. Most of the time they keep it engazged, and if it is ringing nobody answers.

pl.do needful

gas agency address:

indane gas agency
kashipur bypass,
rudrapur, dist.u.s.nagar (u.k.)

my address:
H.No.266, avas vikas colony(vivekanand nagar)
rudrapur (u.k.)
m-[protected]

I AM COMSUMER OF INDIAN LPG GAS NO A-9512 UNDER ADENCY OF KITCHAN ADD AT POWER HOUSE ROAD, ROURKELA. ACCORDING TO THE NEW RULE OF INDAIN LPG THEY ARE ALLOWING TO GIVE THE NUMBER AFTER 21 DAYS ON THE RECIVED DATE. WHICH CREATED LOT OF PROBLEM FOR JOINT FAMILY MEMBERS AT INDIA GAS SUPPY IS TAKING NEARLY ONE MONTH .

Bad survice in delivery of LPG cylinders

My LPG connection no. 20655, and I am subscribed to Indane gas distributor Aarkyay enterprises, S-32, Green Park Extention, New delhi-16.I booked the cylinder last 10 days. office man give the commitment cylinder will reach with in 4 day. but till now no any cylinder are reach at my house. every day i call gas agenci office and some one (lady) pick up Phone and say you cylinder is reaching at home with in P.M. thne i leave my office go to home and weating and weating. finally result is nothing. then call next day morning same lady told me sorry today cylinder is reaching at home. but no any cylinder reaching at my home.
LPG gas agency address is below here
AARKAY ENTERPRISES My address
S-32, GREEN PARK EXTENTION Amit Kumar
NEW DELHI-110016 I-201, gautam
ph.[protected], 26966861 nagar, N.Delhi
Mob.-[protected]

Bad survice in delivery of LPG cylinders

My LPG connection no. 20655, and I am subscribed to Indane gas distributor Aarkyay enterprises, S-32, Green Park Extention, New delhi-16.I booked the cylinder last 10 days. office man give the commitment cylinder will reach with in 4 day. but till now no any cylinder are reach at my house. every day i call gas agenci office and some one (lady) pick up Phone and say you cylinder is reaching at home with in 6 P.M. thne i leave my office go to home and weating and weating. finally result is nothing. then call next day morning same lady told me sorry today cylinder is reaching at home. but no any cylinder reaching at my home.
LPG gas agency address is below here
AARKAY ENTERPRISES
S-32, GREEN PARK EXTENTION
NEW DELHI-110016 I-201,
ph.[protected], 26966861
N.Delhi

My address
amit kumar
i-201, gautam nagar
new delhi-110045
mob.-[protected]

Seeing a news on 1-Aug-2008 that IOC, BP and HP companies have been instructed by Govt, to accept applications for new/fresh LPG connections and clear the wait-list connections, I inquired about the same nearby HP LPG gas outlet at SrikrishnaNagar, Hyderabad, But it turned out to be a false news published or companies have not been instructed as published.

I am seeking a new LPG gas connection, residing in srikrishnagar, hyderabad.

Vikram Sharma — connection regarding

Dear Sir
My payment will be submit the airtel office but my No. is not a start Plz Start My No.
[protected]
Thanks

My LPG connection no. 00477 of Yashoda Indane Service, Sujatha Apartment 6-1-138, Padmarao Nagar, Secunderabad 500 025. I booked the refill on 16 th Aug'08. I was told the it will be sent within a week. Till this day it isn't delivered and whenever I call up a lady promises that it will be delivered that day.Of late she is rude and says she can't tell when the cylinder will be delivered.She also refuses to give the current distribution position.

I Md. samiuddin khan I regretfully inform that I m fedup with my LPG dealer Sharada Gas Agency, 23-3-561, Sultan Shahi, Hyd. Ph; 24380284, On 20-8-08 I booked for LPG cylinder refil but eventhough it is nearing 15 days completed I didn't get cylinder. So many time I informed and reminded them on phone and in person but invain. the said dealer is blackmarketting the cylinder and not giving to the customers who are not paying them extra money as per their demands. Hence the authorities are requested to take legal action against the said agency/dealer and instructing them to send gas cylinder immediately as I am bringing food for my family members from out side hotels etc.
Md.Samiuddin khan.
23-3-22, Sultan Shahi, Hyderabad.A.P.
Ph; [protected]
[protected]
LPG A/c details:
Amina begum
A/C No. 3740

Dear Sir/Madam
My LPG connection no.SJ21645, Name of my causin brother Vikaram Sharma and I am subscribed to Indane gas distributor Sahaj Ent. 256/3 Govindpuri kalkaji New delhi-19.I booked the cylinder 26 Aug2008. office man give the commitment cylinder will reach with in 6 days. but till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage.
plersonaly go to agency they told gase will come on two days & missbehave .pl take need full action.
LPG gas agency address
Sahaj Ent., 256/ GAli No.3, Govindpuri, kalkaji
New delhi 110019.Ph 26448540, 26213493

My Address: 672c/Gali No.7B,
Govindpuri, kalkaji
Mobile No. [protected]

Dear Sir/Madam
My LPG connection no.SJ21645, Name of my cousin brother Vikram Sharma and I am subscribed to Indane gas distributor Sahaj Ent. 256/3 Govindpuri kalkaji New delhi-19.I booked the cylinder 26 Aug2008. Office man give the commitment cylinder will reach with in 6 days. but till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage.
personally go to agency they told gas will come on two days & misbehave .pl take need full action.
LPG gas agency address
Sahaj Ent., 256/ GAli No.3, Govindpuri, kalkaji
New delhi 110019.Ph 26448540, 26213493

My Address: 672c/Gali No.7B,
Govindpuri, kalkaji
Mobile No. [protected]

Dear Sir,

This is request cum complain for the connection.I have a connection of Indian oil, whose Distributer is Roop Gas Agency, A-1/23, new Koandli, delhi-96, from where no one pick up the ph also, some telephone no are temporarly out of service.For Corroprate company which is not fair, Your customer care is not intrested to pickup the ph also, i.e[protected].

Plz help me to provide the gas urgently.
Name-Malay ranjan mallik
Address-B1/28f, Pkt-B1, Mv-3, Janta flat.Delhi-96
Gas card no--27876

My brother working in a IT company recently transfer from Bengalore to Chennai, for booking lpg gas two prop 1, ID prop Driving Licence issued By Dharmapuri RTO 2, is Rent Receipt Issued by the house oner
the aboue prop has not accet by the lpg gas Chella gas agency, at east tambaram, thay want the driving licenc in Chennai address, and also the rent receipt issued by the hosue owner with seal.
kindly clarify the above
regards
s.elangovan

My LPG connection number VG 13747 from Veena Gas Service is not supplying gas as per booking. The suppliers have a nexus with local people for making money illegally. My booking was done by centralised booking 1260, 3 weeks back but they did not supply. Again I booked on 26th Sept 2008, but they informed on 29th that there is no booking in my name. Today the 30th I again booked but I have so far not got a refill. The delivery boy can give you out of turn supply for which he charges 150/- this racket has been going on since a long time. They write in their register either booking residence locked or empty refill not available. Today I asked the booking girl for the owners mobile number the gave the number as [protected] as Munir which I tried but nobody picked the phone, which was false or intentionally given wrong. Most of the time their number is busy or nobody picks up the phone. The dealers licence should be cancelled. Dr Sunil Bose V/1 M.S. Building CRRI Flats Maharani Bagh

Dear Sir,
I'm Indian Oil LPG customer[protected] I book my cylinder but till date I have not received any cylinder at my home. I every day trying phone to gas agency but they are not picking any phone call[protected],[protected]

This agency never picking any phone call staff behavior is very poor.
Please short this problem

Gas Agency address is: Dixit Gas Services, Dera Market, Khichripur, Delhi- 110091
[protected],[protected]


Rajendra Singh
West Vinod Nagar
Phone: [protected]

sir
i want a new gas connection without buying gas stove providing by gas dealerbe coz he is charging 3500/ for this. and not giving detail for this total. i listen that gas connection rate 1200/ whithout gas stove. so sir why i paid 2300 for gas stove when it is avalable in market in 1200 to 1500 of isi marka.
my dealer information is
montoo gas sarvice
shahpura road neem ka thana
dist sikar
rajasthan
dealer name: ashvani kumar
his mobile no:[protected]
my name:
ravi kumar gupta
mo no:
[protected]

I completely agree with all the complaints about the Mohan an d mohan indane gas co. in Sector 37 faridabad.. they're rude, never reply to phone calls, U take leave from work reach there personally book for the gas refil and find al fones working! to top it all now they say u hv to mail ure gas requirements at to some tomtgas.com.. or sms it to a no. given but none of them are functional.. u still hv to take leave scream to get ureself heard ther..

LPG Gas — Non receiving of LPG

I am not receiving the refilling cylinder My connection No.is 33562 Booking date is 10.10.2008 aganecy name
Yadu gas service, Sahibabad, Ghaziabad (U.P).


Thanking you,

Yours faithfully,


(Mercy shyam)
[protected]

LPG Gas Related — Phone not receiving proper

We trying daily but no response. Hyderabad Sharad Gas Agency people neglecting customers and they are selling black market every day atleast 20 to 30 cylinders. If you want any clarification you also try it. If you call this agency office there is no response till 7 pm. After that they closed.

Indian Oil LPG — Non receiving of LPG

Dear Sir,
My Consumer No. is D17363 with M/s Damodar Enterprises, Sikanderpur Stadium, Muzaffarpur, Bihar.
Inspite of Booking on 23-10-08
Booking no...9315
delivery date 30-10-08
inspite of commitment of home delivery they fail to serve
till to day given many reminder, but they ignored.
HOPE, YOU WILL LOOK INTO MATTER
I AM NOT ALONE, MANY WHO FACING SUCH THINKS

With regards
Ajay Kumar
C/o Sagar Sadan
S/o Sri Dashrath Pd. Sinha
New Area Sikanderpur
Muzaffarpur
Bihar
[protected]
[protected]

Sheetla Gas Service Gurgaon (Indane LPG ) — Gas booked on 30-11-2008 but not received till today the 12-12-2008

I am a customer of Sheetla Gas service Gurgaon. I booked a Gas on[protected] and still not received my Cylinder. When I booked my gass they told me that it will be delivered with in 4-5 days. but after 6 days when I made called them on their phone, they told me it will be delivered on 6th of December, but they didnot delivered wnd when I visited them personaly on 6th and 7th december they returned me by saying the gas wil be delivered on by tomorrow morning. but still I am waiting for my gas to be delivered to my address. Yestreday when I called them they were talking ruthlessly and I was very sad they way they talked to me. they had no sense to talk to their customer.
Sir Madam I have small kids in my home they goes to school my LPG cyslender is empty and I purchased a cylender in BLACK by paying Rs 650 and I got it immediatly. but when I followed the normal rprocess I am still waiting for it.

Hope I will get some sollution for my problem.

Following are teh Tel numbers of Sheetla Gas service Gurgaon: [protected], [protected].

r.p.gas agency/lpg conection — higher billing of new gas conection

R/sir,

i have a letter from rp gas agancy (panipat) for new conection. but he is telling higher billing detail of new conection.so please send me the billing detail (rate of new conection) of new conection.
thank you



regards
mange ram
panipat -132103

Aera sales manager LPG
indian oil corporation
rourkela

Dear sir,

Sub:- Issue of my double cylender Againest my consumer no. A-9231

please issue a double cylender as per rule in my fever, kindly given order to Rourkela Kitchen Aids, Power house Road, Rourkela as soon as possiable to orgienal rate,
this distributor are want Rs. 2000/- from me againest Double cylender
Kindly Enquary this metter is higley apreeciates

Thanking you
yours faithfully
BABULAL SHARMA Contact no. [protected]

I.O.C (LPG) — Pathetic way of handling costomers

TO,
The concerned authorities,
I.O.C secundrabad.

SUB: Regarding non availability of basic services to the customers.

I am a customer of the esteemed organization IOC bearing the connection no:1280 (Brindhavan Gas Agency)want to bring in to your notice about the pathetic way in which the customers are handled by this agency,
I booked the gas on 3.1.09 with the delivery time of 12 days, but it was not delivered on inquiring i was told an un-professional excuse stating that that the delivery boy went to some religious place so we are unable to provide the delivery, on again inquiring they asked us to bring the empty cylinder to the godown and get it replaced then i demanded Rs-8 deduction from the bill amount as transportation charges, the person handling the delivery laughed and told that those were olden days when we used to repay the transportation charges now a days it is not given,
I wanted to complain about this and also the delay in delivery and asked them the complaint book the gave me a rough notes and told it is the complaint book, on strictly arguing the created a new register which had nothing in it,
I was surprised the way they are running the agency then i asked the concern man to give me the number of IOC complaints, he angrily argued and told me that he was just appointed yesterday into the job and don't know anything about numbers, I questioned each and every irresponsible employee about the number they just shrug their shoulders the number displayed on the board of INDANE GAS was also erased, some how i got the number and made the complaint .
I request the concern authority to take strict action on them and do the provide the basic facilities to the customers, they must know that they are serving the customers.
Thanking you,
R.B.Brij mohan
[protected]@in.com

Dear Sir,

I have LPG connection from Sarswati gas Service Sanganer, Jaipur Rajasthan to Sita Ram Meena Airport Sanganer Jaipur (telephone number of the distributor [protected]) on I booking gas but supply
evry time after 40 days .I told again & agian and told would be taking another 10 days.

Example : I have booked 30 Dec 2008 but not supply till now. my consumer no 510670 and booking no on 30.12.[protected].

Please let us inform what is the status of the distribution for the LPG.

We dont have any LPG gas with us.

Regards,
Sita Ram Meena

[protected]

I am a customer of Sheetla Gas service Gurgaon and my consumer no is MS-16251. I had booked a Gas on 7th Jan, 09 and still not received my Cylinder. When I booked my gass they told me that it will be delivered with in 4-5 days. But after a week when I didn't receive my Gas Cylinder I followup with Sheetla Gas service guys and thay told me that by tomorrow evening I will be receive the same. But next day also I didn't receive my Gas Cylinder. Next day I visited to Sheetla Gas store itself, and they told me that within one hour they will deliver the gas cylinder at my place. but again no result came out. Now I visited to sheetla gas store on daily basis but thay are not ready to help me, only wright done my complaint on a perper and no followup.

SirMam, you can understand that I have booked my cylinder on 7th Jan, 09 and today 29 Jan, 09. still I have not receive my Gas cylinder. Because of this cylinder in my home lots of problems are creating...

Hope you will understand my problem and solve it as soon as ponsible.

Dear Sie
I am a Indian gas customer 8/5/1999 3ys used for but i out off India coming for India reused
please help you for details

Dear Sie
I am a Indian gas customer 8/5/1999 3ys used for but i out off India coming for India reused
please help you for details

perl gas agencies — new conection lpg

sir
mane new conection ka leye apple kiya tha lakin 20 deen bit jane ka dab be na to muge naya conaction meela kayo ke mane perl gas agenaes se gas stove lane se mana kar diya tha

sir i am hanicap so i req. to you p'ls help me for this conaction

SAB:-APPLIED FOR NEW GAS CONNECTION

DEAR SIR,
I BAG TO SAY THAT I HAVE APPLIED FOR NEW CONNECTION AT PEARL GAS SERVICE, PLOT NO. 1, G.T.KARNAL ROAD OPPOSITE GUR MANDI;
DELER CODE:-107252 ON THE DATE OF 15/01/09, AND MY REGISTARATION NO:[protected]
THEY ARE SAYING TO COME ALTER, IT IS MORE THAN NINE TIME'S SINCE I HAVE BEEN VISITED THERE BUT NOW THEY ARE SAYING TO COME NEXT MONTH. THEY ARE INISTING ME TO PAY FOR
GAS STOVE ALSO ALONG WITH NEW CONNECTION.
SIR I AM A DISABLE PERSION SO THEY ARE HARRASING ME. KINDLY HELP ME FOR GETTING NEW GAS CONNECTION.


YOUR FAITHFULLY

VIKRAM SINGH NEGI
G-114 D.T.C. COLONY,
G.T.KARNAL ROAD, DELHI-110009
MOBIL NO.[protected]

Respected REMINDER- COMPLAINT-2 AG. DEALER
Sir,
I sh. shiv snkar dass 123, udyog vihar, phase-i, Gurgaoon a regular customer of your companee.I booked my gas befor 10 days, but our dealer would not respond about mater.My consumer gas no is 5910 and our dealer name is MATA SEETALA GAS SERVICE, OPP. SEC-14, OLD DELHI ROAD GURGAON.WHOSE GAS DEPOT NO-316077.He is regularly delay with me before this I complant onece more against deler but would not dealing with us.

Please with this mater do need full for further good dealing with us for rurther kind cosideretion,
thanks
Sh. Shiv sankar Dass

Indian Oil — distributor closed shop

dear sir,

consumer no:D0020624, NAME:MUNIRATHNAMMA.


3MONTHS BACK WE GAVE VACANT CYLINDER TO FILL GAS..THE DISTRUBUTORE CLOSED HIS SHOP.. SO TILL NOW WE DID'T RECEIVE BACK OUR CYLINDER.. I REQUEST U TO SOLVE THIS PROBLEM... SOON



MOB:[protected]
UMESHA THANK YOU

RESPECTED SIR,
This my third remind and how much remind i will give u. i[censored] r not able to short out the proble than close this [censored]e and if the head office is cheated us not responding the complain than how the local vendor will answer us. According me all are cheater ...
With due respect i mr srikant pattnayk having gus connection indian oil co-rporation vide bearing consumer no-17310 and orginal voucher no-711810.
While i m booked my new connection the vendor issued the voucher in the name of Bijaya chandra satapathy and c/o srikant pattnayak, aurobinda nagar-2nd lane.House no-9 berhampur, dist-Ganjam orissa
when i was complain for the said nuisance of the vendor the authority of agency assured me that with in 6 month we will provide u in your name now take this book and we will provide u refill gus till than converson of your name. it is your kind information that i got the c/o book on[protected] but unfortunately 3 year passed already the agency cannot able to provide the new book and last 2 months stopped the refill the gus of my book. so i want to know that is it the knowledge of higher authority. whenever i want to about my converson matter that the agency behavior like as burbler and threatened me to complain to ioc chairman no body can do any thing against me.

in fact i dont know who is Bijaya ch satapathy and why the agency will done this type of nuisance . several type of complain i was lodged already. This my grievance to u please solve this proble m bz i m leaving miserable condition for only fuel. The same agency is pressed me to take cylinder on black piece. It is for your necessary information that the my agency name is ...

BERHAMPUR INDIAN SERVICE, CODE -8902307 NOW SHIFTED AT NEAR DIG BUNGLOW, SV VOUCHER NO IS -711810, CONSUMER NO IS-17310.
Now i m waiting for your quick positive response as soon as possible than i will grateful to you

with thanks...Srikant pattnayak (Advocate)
Aurobinda nagar-2nd lane
house no-9
at/po- brahmapur, dist-Ganjam, Odisha
mobile-[protected]
email- [protected]@rediffmail.com

This is to inform I have transfer the Indane gas connection from Indore(State office-Bhopal, Dist code175395, phone no.[protected] to New Delhi. Now to get the supply with the Indane at Sector 16, Rohini, New Delhi(Puneet Gas Agency, ph no.[protected] the agency is asking for confirmation. As per their guideline I have posted the copy of transfer certificate no. with registered A/D on 17/6/09 to Indore. Now even after 15 days still confirmation has not reached and thus suffering with crisis to cook the food. During the so many technological innovation why the obsolate way to get the confirmation? Further, this is my fourth transfer of the gas connection and every where the transfer procedure has been completed in a hour. Has the system/procedure got changed?

Dear Sir/Madam
My LPG connection no.8893-B, I am subscribed to Indian gas distributor shri krishna sai gas service kanpur u.p.I booked the cylinder many time. Last 5 menthes office man give the commitment cylinder will reach with in 6 days. But till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage. Or they shut their receiver down
When I Personally go to agency then agency told us our gas agency provide you regularly gas. We will not give you any. do anything which you have in your mind. I don’t care. please take need full action.

My cylinders details of -

First cylinder—30/01/2009 copen no- 14341
Second cylinder—25/02/2009 copan no-14342

When my next copen no is -14343 then how can we revive any cylinder?

LPG gas agency address-
Shri Krishna sai indiane service
3/174, A vishnupuri kanpur (u.p.)
Mo no[protected], 2503846

NAME- NARENDRA SINGH KATIYAR
ADD-270/11 SHASTRI NAGAR KANPUR(U.P.)
PINCOD-208005
MO-[protected]
PH[protected]

I residing Godavarikhani of Karimnagar district in Andhra pradesh. My request is how get a LPG new connection. Kindly give informatin.please.

Dear Sir/Madam,

I (Jitesh Bhattacharjee) and my father-in-law (Bijoy Krishna Roy Choudhury) have two LPG connection with Sandhan Gas Services (distributor's code:[protected], Guwahati, Assam. Our consumer nos are
7819 and 17426 respectively.

Against my own connection I was delivered a filled cylinder on 10-07-09 and even after a lapse of sixty-four days the Gas Agency is not in a position to tell me the probable date of delivery of the next cylinder. Meanwhile the Agency cancelled my booking dt.22-07-09, No. 2708 for reasons best known to them. However, my current booking no. is 2444, dt. 20-08-09.

The situation is more or less the same for my Father-in-law who got last delivery of a filled cylinder on 29-07-09 and his current booking no. 2458, dt. 20-08-09.

I would like to request you to initiate appropriate action for redreessal of our grievances and oblige.

Hoping for an early response.

Yours sincerely

Jitesh Bhattacharjee
'POLARIS'
32, Hill Avenue, Dakshinpara
Binovanagar, Guwahati-781018
Ph.[protected]/[protected]

Sir,
There are some complaints against to Manju Chandra LPG distributor of Allahabad
1. The first thing is that the loaded vehicle is not reach comes to the public place where the customers easily get it.
2. The cylinder is not fully loaded at its mention load.
3. The preference is given to the black marketers.
4. The distributing place is situated very far from the locality of the consumers, which is situated at Neeva Gaon.

5. If you purchase the cylinder at their storage room at Neeva Gaon then also the cylinder is less than its actual loaded gas.

Respected Sir,

I the undersigned beg to say the following few lines for your sympathetic consideration and take necessary action the LPG Shikher gas (Indene) agency, Chakradharpur, West Singbhum, Jharkhand is not functioning & giving the service to the consumers.

The said Agency is not supplying/home delivery the Gas cylinder after booking of 21 days. As there is not scarcity of LPG gas in Jharkhand except Chakradharpur. Probably they are earning black money from selling cylinder on high rate on festival.

Shikhar Gas Agency's owner lives at Ranchi and control from there, 20000 of Rly. Employee and 20000 of local town people & villagers are getting too much trouble for non-supply of LPG gas by said agency. The agency owner Mr. Minj said that I having high level source upto ministry level, so no body can harm me.

We have also contact with local SDO, DSP, DC, Area Manager(LPG), Jamshedpur & Jharkhand supplier Ranchi, but no body has taken any action from any conrner.

Therefore, I approached to your kind honour please look into the matter seriously and terminate the Shikher gas agency as the violation of Indian Constitutions of Article 341,

Your remedial action is highly solicited.
Thanking you in anticipation.
Yours faithfully,
(Vikash Yadav) Urf Gabbar
G-17/5, Near Kali Mandir
Etwari Bazar, Chakradharpur
West Singhbhum
PIN 833102 Jharkhand
MOB: [protected]

DEAR SIR,









































DEAR SIR,
I HAVE ALREADY MADE COMPLAINT ON SREE SREE GAS AGENCY IN NOT GIVING NEW CONNECTION SINCE NEARLY ONE MONTH AND AT LAST ON[protected] MADE A COMPLAINT AND WHICH BY THIS DAY NOT GIVEN NEW CONNECTION AND THE FIRST COMPLAINT GIVEN TEXT IS AS FOLLOWS
"
Dear Sir(s)
Sub: You Letter/Complaint ref:-
Registration Number: Description:
13122 documents for residence proof with voters indentity card not suffice for new connection at vijaya raghava puram village in munagala mandal, nalgonda district and hence clarify


has been forwarded to our FeedBack Officer

We thank you for your feedback. This has been Registered vide No. mentioned above. Please quote the above Registration number in your future correspondence / follow up with regard to this feedback. you can also track status of feedback using this Registration number.

We sincerely thank you for your valuable feedback on our product / services. We shall soon revert to you on the same.
Assuring you of our best of services always, We look forward to more Feedback & Suggestions from you. Your valuable Feedback / Suggestion help us improve our Services.

If you have opted for intimation thru email/sms, you will be intimated on that email/sms, once an authorised person replies to your feedback.
This is an Auto generated acknowledgement.

Thanking You

Yours Sincerely


Customer Feedback Officer "
AS THE SAME PROBLEM IS NOT SOLVED BY ANY OFFICER OF THE LOWER CADRES, IT IS REQUESTED TO TAKE PROMPT ACTION ON HANDICAPPED AND RETIRED GOVT CUSTOMER WITH OUT YOUR HELP ICAN'T DO ANY THING
SUNKARAN

My LPG connection no.1822, I am subscribed to Indane gas distributor Padam gas distributor, forbesganj dist Araria Bihar tel no-222232.I booked the cylinder on 06 OCT 2009. office man mentioned delivery date 13/10/09 on the card but till now no any cylinder has been supplied despite several oral reminders..pl take need full action.

My Address:
N.l.Golchha(s/o K.l.Golchha)
R.B, lane, Forbesganj
Araria ph-[protected]
[protected]

i want to complaine about man ast bhuji gas service kunda pratapgarh uttar pradesh, regarding gas dilivari, gas kalabajari, excess gas prise, miss behave, and distribution through dalalsand so other iregularity.

Dear Sir,

This is to inform you that, this is very horrible and pathetic situation regarding gas booking, delivery and accuracy in weight (cylinder with gas). I also subscribed with Indane gas distributor

M/s. Sahaj Enterprises. 256/ GAli No.3,
Govindpuri, kalkaji, New delhi 110019.
Ph 26448540, 26213493

It is very difficult to Gas booking due to not picking the phone. If they picked up the phone not behaving in the proper manner. If gas has been booked, vendors doesn't deliver the gas on time. If delivered the gas, Cyliner never found correct in weight. I have complaied many time to the Agency but there is no positive response or any action has been taken by them.

It is most pathetic to make a call to the agency due to supportive response from helpdesk / customer care attendents.

Kindly do the effective action related to theft of GAS and pathetic response from gas agency.

Regards
ravi verma

Dt:18.11.09

My name is U. Maria Selvam and my LPG connection is registered in the same name and the gas agency is M V Enterprises, Avadi, Chennai – 600 054. My consumer number is 15819. Over a very long period the gas cylinders booked is not received in time. It takes a maximum of 30 – 35 days for the cylinders to be delivered. The last booking was done on 22.10.09 and till date it is not delivered. Each and every time it is booked, after the due date, we go thrice or four times to the agency, fight with them and get it delivered. This time when we went in the first week of November, they told that the bill is raised on 31.10.09 and it is load mans responsibility for not delivering the same. I heard from the other consumers that the load men are selling the cylinders at a higher price to the nearby teashops. We find it very difficult and this had become a major problem for us. I kindly request you to look into this matter and take necessary action and regularize the delivery process.

Thanks & Regards
U. Maria Selvam

sir

my complain is new lpg conection.

dealer name divayansh indore

add naheru park indore

this dealer give new Lpg conection with gas stove . but i have not req gas stove . but without gas stove not give new conection.

I have requiest you please take action on this agency

DEAR FRIEND,
SELF RETIRED AFTER SERVING I.O.C (R&P) DIVISION FOR 26 YEARS.THAT TOO QUITE SOMETIME AS LPG MANAGER ALSO.
NOW WHAT I WANTED TO TELL THAT HERE IN YELEHANKA NEW TOWN BANGALORE, HAS GOT ONE LPG CYLINDER DISTRIBUTOR, AND THAT IS CAUSING LOT OF PROBLEMS IN GETTING CYLINDERS DISTRIBUTED.REASONS GIVEN ARE PLENTY AND ARE ALWAYS READY FOR REPLY.
AND I AM ONE AMONG ALL !! WOULD U PLEASE LOOK INTO IT GIVING SOME THOUGHT!!
BHATTACHARYA, TK

DEAR FRIEND,
SELF RETIRED AFTER SERVING I.O.C (R&P) DIVISION FOR 26 YEARS.THAT TOO QUITE SOMETIME AS LPG MANAGER ALSO.
NOW WHAT I WANTED TO TELL THAT HERE IN YELEHANKA NEW TOWN BANGALORE, HAS GOT ONE LPG CYLINDER DISTRIBUTOR, AND THAT IS CAUSING LOT OF PROBLEMS IN GETTING CYLINDERS DISTRIBUTED.REASONS GIVEN ARE PLENTY AND ARE ALWAYS READY FOR REPLY.
AND I AM ONE AMONG ALL !! WOULD U PLEASE LOOK INTO IT GIVING SOME THOUGHT!!
BHATTACHARYA, TK

Delay in delivery of LPG cylinders

My LPG connection no. 27738, and I am subscribed to Indane gas distributor M/s P. L. Gas Service, West Bengal, Kolkata, Tollygunge. I have got the cylinders minimum 30 days after booking the cylinders. Every time distributor is excuse that non regularity of supply and I face this problem last 6 months.

My appeal is that concerned LPG sales officer should look into the unscrupulous activities by the distributor.

Dear Sir,

I am indian LPG Gas consumer No. 1612-T R/o Parmod Kumar, H.No.335/4, Model Town Gurgaon my LPG distributor is Raghu Gas Service 28-29 kamla Nehru Mkt, Khandsa Road Gurgaon Haryana, Code No.9103836. I have booked gas on 15.11.2009 vide booking No 7559 after laps of one month they cannot send the cylinder i am facing very hard . Kindly issue necessary instruction the distributor to early send the refile
We dont have any LPG gas with us.

Regards,
Parmod kumar
[protected]

Dear Sir,
I am a customer (customer no-35309) of swapna enterprise of bhadurpura, Indane distributer of hyderabad.Booked for gas cylinder 18 days back . Till date not received.Visited twice saying not available at home. Though I am available all the time.Alwayas phones are busy.Intentionally keep the receiver lift condition. Repeated complain from other customer also. You requested to take up for delivery of cylinder in normal manner.

Please note that Aar Kay Enterprises, Green Park Extn, New Delhi - never picks up the telephone[protected]/[protected] it is extremely difficult to book gas cylinder on phone - after booking they take very long to supply - even when they supply the weight of the cylinder is 2-3 Kgs. less, they are cheating people - and action should be taken against them urgently.

Thanks,
regards,
Sanjay Prasad
Khirki Extension,
New Delhi - 11017

The people are sitting for picking the phone to handle the query of customers are advised by their superior to just befool the public any manner.

I booked cylinder on 17 Dec 2009 and I started making request them from 26 Dec 2009 to deliver cylinder on mobile no. [protected] (Mr.Sanjay) and his daily reply was only this that "By tommorrow you will get the cylinder".

The New Year began i..e 2010 but his tommorrow has not come today...

This is really disgusting.

Rear Sir/ Madam

I'm a resident of Kanpur (U.P) and having a gas connection from Mamta Gas Service, each and every time when I'm booking for gas he ask to wait for at least fifteen day's after waiting the given time he never send the L.P.G cylinder at time, what is the after booking the gas for delivery. and one more thing that he say's that the next booking will be done only after 21 day's of receiving the cylinder, as per this I only get the cylinder at least after 40 to 45 day's, kindly tell me the rule for booking and receiving the cylinder, and take proper action against the distributor, sir my consumer no is 27946 and the distributor address is Mamta Gas Service 25 K.D.A Market Janta Nagar, Barra-3 Kanpur, pin- 208022 and code 154783

Dear Sir/ Madam

I'm a resident of Kanpur (U.P) and having a gas connection from Mamta Gas Service, each and every time when I'm booking for gas he ask to wait for at least fifteen day's after waiting the given time he never send the L.P.G cylinder at time, what is the after booking the gas for delivery. and one more thing that he say's that the next booking will be done only after 21 day's of receiving the cylinder, as per this I only get the cylinder at least after 40 to 45 day's, kindly tell me the rule for booking and receiving the cylinder, and take proper action against the distributor, sir my consumer no is 27946 and the distributor address is Mamta Gas Service 25 K.D.A Market Janta Nagar, Barra-3 Kanpur, pin- 208022 and code 154783

sir i want gas book number is 24602 cell no [protected] [protected]

I shifted from Behrampur (Orissa) to Kolkata(West Bengal) on July 2007 and take surrender letter from my Indian Oil Gass agency. But due to some financial and personal problem I could not take my connection from here. Now I want to take connection from my local area ie.Kolkata. May I have any chance to take connection with that amount which I have got from Beharmpur (Orissa) after depositing my LPG cylinder. I am having all documnets that is Tranfer letter, previos deposit slip.etc. Your kind consideration will be very help full for me.
Regards,
Durgadas Banerjee

Dear sir,
I am consumer of Indane LPG at REWA GAS SERVICE, REWA(M.P)
Since many months I am not getting refilled LPG without donation and


waiting in long que.While people who are consumer of other Indane gas services
they have no any problem.

My consumer no is-RG5139
Booking no is-572

Dear sir,
I am one of your customer who is being repetedly harrased by one of your LPG distributer name " RAJARHAT GAS SERVICES", of P.O. & P.S. : Rajarhat. Dist. : 24 Parganas (N), Tel. No.[protected]/1593, [protected], since I havebeen registered my self on 22.04.2007. Non of the staff is well mannered, always behaved harsh over the telephone and supply of gas is horribal. Being double cylindered customer, at present my both the cylinder is layinhg empty just for the casual attitude of the said dustributers management. I made several complint to the management against of their delivery man Mr.Sannasie, who use to come to my house for supplying the gas and demanding extra amount every time else he refuse to bring the cylinder to my house and left the cylinder un-checked. When this matter brought to the notice of the management over the telephone, the person advised me to manage the delivery boy for my betterment. On next time when the other person was appraised for the same complain, he said this is the system, you have to follow, they are the poor fellow, getting very less amount of salary. Thus I had complaied to pay extra amount on the demand of that deliverman and remained in such a safocating condition that he is the master and we are the slabes.
On many occations, the delevary man with out turned up to my house with the cylinder made remarks as the door was locked or returned from the ground floor as lift was unservisable or he brings less weighted cylinder or seal broken cylinder, which I refused to accept. As a result my both the cylinders gets exhusted and compaled me to beg the peoples for a cylinder or to approach the brockers to have a cylinder illegaly on high price or to suffer up to the extem.
At this moment I am terribly suffering, since my both the cylinder is alying empty from 20/01/2010. To day on several attempt when I get the telephone line and expressed my condition, I got a reply that, "we can't do any thing, at present delevary is going on for those who made their booking on 2nd / 3rd Jan, 2010".
My booking was made in 10th Jan, 2010.
Sir, I have been badly trapped by the system adopted by this distributer. Booking a cylinder is arathmatical game. 1st of all, one should be elegable to book a cylinder after 15 days on receiving a filled cylinder and he will be eligable to receive a fill cylinder after 15 days of the booking subject to availability.I was told supply of gas from the plant is intarupted. If it is fact, then how cylinders are always available in black market. In my area there are numbers of food out lets are running with thse cylinders only.
I think, these people givining me lesson, since I raised my voice against of the odds. I had been in Delhi for 5 Years, their I have seen, delevary boys are carrying with a weighing scale inaddition of their unifor and identity card. Most of them fear to receive any tips from the customers, and respond from the dealer was so promt and customer favour in one word is ameging. In Bengal, we can't even expect the delivery person carry a weighing scale. Once I asked Mr. Sannasi, the delivery man, about the weighing scale, he was surprised and made me surprised to reply that should he consume the gas on the way of my house from godown?
Any ways, My humble request to your good self, to find out the problems and get rid of me from this situations and get me a filled cylinder at the earliest.
Thanking you,
Prafylla Singha.
Consumer No. : 52803
Address : Arman Plaza. Flat No. : 01, 4th Floor. Dashodron. P.O. : R. Gopal pur. P.S. : Rajarhat. Kolkata : 700 136.

Sir, My LPG Gas connection no.- R - 41470 in Raghu Gas service Gurgaon.
I bookd my gas as on dt. 29.11.2009 first time after that i called to gas agency then he bookd again without gas delivery.

Then i went to gas agency every sunday he camited and bookd again & again. but gas has not reached till date.

Please let me know what can i do.
Thanks

hello sir, i am very up set beacause i am not receiving gas properly from our gas agency M/S MOHAN AND MOHAN GAS AGENCY, SECTOR 37, As I have already coplaine you last time that time they sent gas once properly. but now they are making many excuses . sir my gas no is 22867, in the name of shailesh singh. please take some action against them beacause they are not doing very well.


thanking you.



SHAILESH SINGH
HOUSE NO 303
HARKESH NAGAR
NEAR BABA MEDICAL STORE
HARYANA

MOB NO; [protected]

I am staying at Gurgaon, here in this city, every gas agency has complaint, as I read in news paper and i am even facing problem. Sringeri Gas Agency, Near, sector-7 and railway road crossing, has created lot of problems, They never pick the phone, and after lot of facing problems I booked my refilling (it over approx 10-12 days) the cylinder still not provided by them. However I reminded them before 3 days. As I heard from my friends, in this city every LPG Agency is adopting like this tact. Eighter they will not pick the phone call OR if someone got booked for refilling, they never deliver proper in time. Sometimes it also found, their cylinder come to house in less condition OR poor condition and gas can be found leakage. please do the needful, as LPG is today's essential needs of each family... and it is not possible for me, to take leave more than one day, for only this work.

Sir,
We have been waiting for the LPG refilled cylinder since 28th feb, 2010 from M/s.Jubilee Gas Agencies, Pala. My consumer no. is 989527 and whenever we contact phone number [protected]/213889 or 215889 the staff talk in an arrogant way and reply that there is strike/short of supply. It may kindly be noted that this is the exam period of school children. I am employed in a Govt. Dept. Without our knowledge, the agency which was near us about 6 KM was changed to Jubilee Agencies, which is 23 KMs away. I would request you to kindly intervene and arrange to supply us immediatelyi.e. today itself. (Pl. keep the complaint strictly confidential). Sunil Kumar NN.

Dear Sir, My LPG Gas Connection No NG19381, I booked gas cylender on 22-03-10 they told you will be get cylender with in 5 working days. today is[protected] till day i am not getting cylender till day. Always the deliver cylender more then 20days now you are requested to please ask them to deliver the cylender at the earliest.
LPG Gas Agency Address
Nangloi Gas Services
K-2 Adhaypak Nagar
Nangloi Delhi-110041, Ph :[protected]/25944438
Code : 9107239
My address are :
G-52/11, Laxmi Park, Behind Pir Baba
Nangloi, Delhi 110041
Mob : [protected]

IOCL — LPG

i have complaint against sheel gas service, the distributer has been never provide me gas cylinders against my booking on the time, every time he has been taken more than 10 days. So please told me what i will do against him.

Indian Oil — lpg

I visit to agency every month from 6 months for second cylinder but the agency said come next month
I 13 months old consumer my consumer n. 27988 agency SINDHU ENTERPRISES (107300)
Please solve the problem
thanks
BASHARAT ANSARI 0 block H n. 438 SUNDER NAGARI DELHI 110093

I'm Indian Oil LPG customer. I book my cylinder but till date I have not received any cylinder at my home. I every day trying phone to gas agency but they are not picking any phone call[protected], 2503846)

This agency never picking any phone call staff behavior is very poor.
Please short this problem

Gas Agency address is: as Services, 2/142 NAWABGANJ KANPUR Kanpur, shri krishna sai gas servise Kanpur-2008002


SOMESH KUMAR SONKER
TYPE-2, Q.NO.11, LAXMAN BAGH, I.T.COLONY, KANPUR-02
Phone: [protected]

Dear Sir,

Last year my father-in-law expired. In our house our LPG connection is my father-in-law name. now the same connection is transferred in his son name ? and what is the charges for same ? and what document required for same ?
This connection is in Dharwad Dristict, Karnataka State.

Please direct us, what we do.

Thanks.

With warm regards.
Shanbhag
[protected]

Dear Sir,

I have booked may LPG Gas cylinder on 18.08.2010. My Gas connection No is 614719. When I visited the dealer of Darshan Gas Service at Kharigaon branch the person toled me it will be supplied today only i.e. on 28.08.2010. But, till the date it has not been delivered. When I phoned to main branch of Darshan Gas Service, Kalwa branch the lady told me your booking date is 28.08.2010. It means the man of Kharigon branch has registered my booking on 28.08.2010, when I visited on second time on 28.08.2010. What about my first booking i.e. of 18.08.2010. I have entry of date of booking i.e. on 18.08.2010 in my pass book supplied by Agency. Please look in to the matter and do the needful.

LPG Gas Agency address

Darshan Gas Service,
Kalwa, Dist - Thane,
400605.

My Name and Address

Shri Vasudeo P. Pingulkar,
107, Tanuja CHS, Premnagar,
Kalwa, Dist - Thane, 400605
email ID - [protected]@rediffmail.com
Mobile No. [protected]

Delay in delivery of cylinders

I am subscribed to the commander Gas Service Rajajipuram Lucknow from last more than one year I observing that after booking a cylinder I used to follow up usually 5-6 time in every alternate day and every time I got fixed reply that "In a day or two we will deliver cylinder at your doorstep". I got delivery of cylinder usually after 15-20 days of booking. So I just want to raise your concern towards this point that your dealers are not providing proper sevice to the customers..

Sir my name ravi parasar sir mere indian gas connection ko bukking kiye hua one month se jayada ho gya hai gas dilevri nahi deta hai.complent karane ki baat karo to kaheta hai jo karna hai so kar lena maine aligarh rignal office main complaint kari to vaha bhi kuch nahi hua usse iski satghat hai ye usko bhi paise deta hai or sari gas black kar deta hai. main sir aap request karuga ek baar aap investigation kara kar truth ka pata lagaye main aap ka bhut aabhari rahuga. balaji indian gas services soron ditt, (kashiramnagar) uttarpradesh (u.p)



thanks
ravi parasar moh.katra matth soron
ditt.kashiramnagar (u.p)
mo. [protected]

dear sir,
the service rendered is not satisfied and hence second agency may be selected for performing good service to all consumers of sree sree gas at kodad on the basis of arro gant attitude
sunkaran

Dear Sir/Madam

Sub:- Non Responding and Misbehavior of L.P.G. gas agency.

Consumer number- KS15449, I P.C. Sahu residence of concor colony near tughlakabad, rail reservation counter.I have booked the cylinder on dated 24th Novembor through Auto Tele Booking 1260, now the cylinder has not yet reached.I have tried so many times to speak to my gas agency K2 International but the telephones have not been responded always in engage position.Today I have spoken to [protected] but the response was threating and misbehavior.

Please help me to provide gas cylinder urgently.

Name - P.C. Sahu
Mobile No. - [protected] Agency Address - K2 International,

Sarita Vihar, New Delhi

Iam the resident of H.NO[protected]/D/167, shivaganaga nagar chatrinaka hyderabad, it is to bring to ur notice that sharada gas agency of sultanshahi branch is not responding correctly and phone remains engage whole day when we try it for gas booking, since a week iam trying to book a gas but not getting, they wont lift when it rings, this is not only a my problem but everyone's.Iam having 24380284,[protected], 24387741, these 3 numbers remains engage whole day.

so i kindly request u to look into this matter seriously and solve it as soon as possible.

//Namoskar// My Service No. 1686 (S. Vaithianathan Mudaliar) of Varsha Gas Service, code : 9112218 at Maninagar /Ahmedabad-8, booked on 28th Jan. still saying no truck load is coming to them (Tel.[protected]. It is not proper reply, what Indane LPG supplier is doing. Whether Indane people doing black marketing like Mumbay Oil Mafia -Shinde and what petroleum ministry doing, recently taken over the portfolia by Mr. Jaipal Reddy, PM's Ministry reshubling does not yeild any result to common man. Don't insist/compel the common man to go for black marketing to get refilled cylinder due to wilful delayed supply of refill by said Distributor. Hope Congress party will take stern action against erring staffs of Indane of LPG. For your kind information, I have lodged similar complaint few months ago against VARSHA GAS SERVICE, AHMEDABAD 380 008 (CODE : 9112218.

From:
Vaithianathan S. Mudaliar,
23/265, Vrundavan Apt.,
Hatkeshwar Circle,
Ahmedabad - 380 026.
01.02.2011
Cell:[protected]/[protected].

I booked my LPG Gas Cylinder on 24.01.2011. The dealer name is Gandhi Nagar Gas Service, Gandhi Nagar Delhi-31. My Consumer No. is 14732. The delivery of the Gas has not been made so far. Kindly look into it and ensure that the delivery may kindly be made immediately. I shall also request you to please let us know the telephone no/Mobile no to enable us to contact you on phone. The dealer has stated that delivery from the company is not coming to him, although daily despatches are being made from his storage.

Regards,

NANDA
X-1250, Street No.1,
Rajgarh Colony
Delhi - 110031
Ph:[protected]

Sir/Madam

This is to bring in your notice that LPG refilling service at your Mundra branch agency is not maintained properly. Due to this we are facing problem to take delivery timely. I have done booking for refilling of gas 15day ago but till today I have not getting delivery and after call regarding issue to branch we have not getting proper reply and delivery boy asking for extra many

I hope as per repo of the company management will take necessary action and solution of the issue

Regards
Amit Srivastava

no recieving gas cylinder dear my consumer no.14618 sahid shyam singh indane near bus stand shop no. 11 farrukh nagar distt, gurgoan sir here is my cylender deliver on dated.18jan 2011 adn i book it again 19feb2011 than thay give the delivery date.02march 2011 so here is many consumer are realy very disturb so plese give us soluson tank you my mob. no. [protected]

I AM A CONSUMER OF VEENA GAS SERVICE, SARAI JULENA, NEW DELHI. MY CONSUMER NO. IS 15314
A VERY VERY SERIOUS PROBLEM IS TO BOOK THE GAS CYLINDER THROUGH PHONE, BECAUSE
ALL THEIR PHONE IS ALWAYS ENGAGED AND ALWAYS WE HEAR A PRE RECORDED MESSAGE THAT THE PHONE IS ENGAGED.DUE TO THIS PROBLEM FEW PRECIOUS DAYS ARE LOST.
IF LUCKILY WE GET THE LINE THEY NEVER RESPOND AND CUT THE LINE.
DUE TO THIS WE HAVE TO BOOK THROUGH INDIAN GAS.
I HAVE BOOKED MY CYLINDER ON 21 / 02 / 2011 AND TILL DATE THEY HAVE NOT SUPPLY THE SAME. ALSO AS USUAL THEIR ALL TELEPHONE LINES ARE ENGAGED.
PLEASE HELP. ALSO TELL ME THE SMS NO. FOR GAS BOOKING.

i have connection of indane gas of agency-avtar gas services, shalimar bagh, delhi, con no-A-17531, i had booked gas on 21st feb 2011 but upto 2nd march, no gas is delivered.how one's home can eat when there is such a worst supply

Indian Oil - LPG — Non- receiving of LPG gas on date

Dear Sir,

I have a Indian oil LPG connection from Mohan & Mohan Indane Star Distributor, shop No. 48, Ashoka Shopping Centre, Opp. kanishka Tower, Sector- 37, Faridabad (telephone number of the distributor[protected]. I booked a gas refilling on 24/02/2011 which was to be delivered on 04/03/2011. i would like to inform you that I have a single cylinder connection and a long gap of delivery date is not affordable. Yet on 4th of March I was in quee at 8:30 am. And at 11:30am before my turn came they announced that they had no more filled cylinders and told us to come tomorrow. I would like to put some queries regarding this situation:

1. What is the use of delivery date if refilling can't be done on date?
2. How can we refilled cylinder on time?
3. In urgent situation, what is the process of obtaining a refilled cylinder?


Lalita Jha ,
Customer No. : 25959
Cash memo no: 7122

Dear Sir,

I want to take DBC, I visited many times to agency but agency has refused to give DBC.plz do some needful help.

My details is below mention
Name –Manoj Kumar Shukla
Consumer No-20294
Mobile no-[protected]
Name of Distributorship- Jatin Gas Service
Shop No.1, Kapashera More, Main Najafgarh Rd., Delhi


Regards,
Manoj Shukla

i m consumer of Indane LPG . My consumer no. is 19608 . my agency is Sharma gas company, Shop no ..A1-A2, SDM market Uttam Nagar, New Delhi. Gas was booked on 22 feb 2011 with booking no 124. No delivery is made till date. After that it was again booked on 9 march 2011 with booking no. 13. still no delievery is made till date.
what should i do?

Respected sir, I am an Indain custumer . My cust number is 42378 and my agency name is SriRagvendra gas agency phone number 26370828 .My last refill was 28 03 11. I Again booked for refill on 03 05 11 and reference num 212265 and cash memo number is 2233 but after 55 days of last refill the agency not suply me the gas. I request your immidiate action. Thank you sir. My phone number[protected], [protected]

Respected Sir/Mam,
I am registered with Indian Oil Gas & I am having the problem with gas booking.
Whenever I went to book the gas to my distributor they refused to book the gas as per their notification from Indian Oil co. they are not allowed to book the gas before 30 days from the date of previous booking.I am suffering from the last 20 days as they are not booking up on time .
In the last 14 months in have received the gas only 10 times as they had the excuse of not having the gas.Could you please tell me what I will do now.
Cutomer Name: Chandan Puri (+[protected]
Address:357, Sh.Guru Ram Dass Enclave, Basti Peer Daad, Jalandhar
Customer No. : B G S 25270
Distributor’s Name : Bolina Gas Service, Adarsh Nagar, Jalandhar-144008
Distributor contacts:[protected],[protected]

Truly Yours
CHANDAN PURI

Sir, I have submitted my original Subscription Vochur No. 2899503 on 19.5.2011, to Shri. Ramdas, manager, Trilok Gas Service, Old No.16, New No. 20, Govindrajpuram, II nd street, Adyar, Chennai-600 020. He promissed he will send the transfer vochur by courier shortly as they are on strike and Indian Oil corporation did not made any arrangement of substitute when their dealers on strike. But till date I did not receive the same, our health condtions are getting decreasing by taking the food in hotels and huge amount of Rs. 1000/- to 1500/- loosing towords food daily. Now, I request you to look in to the matter and arrange a gas connection at Mumbai. My address is as given below:
A. Sree Ramulu, Flat. No.102, B-Wing, Plot No.62, Puspasagar apartment, Seactor-20, Kamothe, Navi Mumbai-410209.

DEAR SIR, MY CONSUMER NO IS P320 . MY DISTRIBUTOR IS PIONEER CONSUMER COOPERATIVE BHADRAKALI HOOGHLY. I HAVE BOOKED IN NEW PROCESS ON 23/06/2011. BUT TILL DATE I HAVE NOT RECEIVED ANY CYLINDER..NOW BOTH OF THE CYLINDER ARE EMPTY. CREATING HUGE PROBLEM. PLEASE ARRANGE SUPPLY OF LPG AS EARLY AS POSSIBLE AND SAVE US.-AMAL KANTI SEN-MAKHLA NO-2 GOVT. COLONY HOOGHLY WEST BENGAL.

Dear sir,

I have a indian oil crop gas connection, but it is painful for me due to irregular supply .
While we discussing the issue with agency personal they have creating misconduct . My self & my family always facing the problem .

My dealer Name : SONAM GAS AGENCY
MASLAMI PATNA CITY PATNA BIHAR.

My Name : SANDEEP AGRAWAL
Consumer No : 001127
Addresses : MARUF GANJ ADRAGHAT PATNA CITY
Mobile No : [protected]

CUSTOMER NO. 1941 ON THE NAME OF DILIP N KHATRI STATE GUJARAT TOWN DEESA DEALER NAME DEESA INDANE DO NOT DELIERVER US REFIL AFTER REGISTERATION OF MORE THAN 25 DAYS, SO, SIR YOU ARE REQUESTED TO DO NEED FULL THE MATTER. MY CELL NO. [protected] AND MY MAIL ID IS [protected]@YAHOO.CO.IN.

Dear Sir,

As you know that the INDANE GAS AGENCY, M/s JYOTI JWALA, , 39100258, Bhaga, Jharia, Dhanbad, is closed due to some reason, which is well known to you. But now a days we are facing lot of problem / trouble to get the refill. You are requested to see the matter urgently and take necessary action / steps by which we may receive the refill as per the terms and conditions laid by you. Hope, fruitful response from your end at the earliest.

Thanking you,
Ravindra Kumar Nigam,
General Manager (BCCL),
Lodna Area,
P.O.- Khas-Jeenagora,
Dt.- Dhanbad (Jharkhand), PIN- 828115,
email address:- [protected]@gmail.com,
(M) +91 [protected].

Bad service in delivery of LPG cylinders

To,

The Manager IOC
Karnal, Haryana
INDIA

Sub: Request for DBC Gas Connection

Customer ID -220556 – Owner - Deepak Thomas
Address: - C/o Naveen Kaushik, House No-428, Sukharali, Sector-17 A, Behind Water Tank, Gurgaon,
Haryana-122001

Dear Sir / Madam,

This is with regard to above gas customer ID. Hereby I would like to request for a DBC gas connection against my current connection.Furthermore i disscuss with agency owner but they told me its take more than 2 years now iam suffering a problem from single cylinder since 5-6 months.. because reason is that after booking they provide cylinder to take 20-25 days..so i will difficult to manage on behalf..so i heartly request you pls help me out for the same.below are the details of gas agency owner address:-

CC: Gas Agency Address: Mata Sheetla Gas Services,
Sector-14, Old Delhi Road, Opposite Plaza Hotel, Gurgaon, Haryana-122001, Code –[protected],
Phn[protected]/8


Would be grateful if you would consider of my request as soon as possible.

Thanking you.

Yours Sincerely,

Mr. Deepak Thomas
Mob - [protected]
E-mail ID- [protected]@yahoo.co.in

Indane Gas (Gayatri Gas Services)
Non Delivery of refil gas cylinder

I,VISHAL SHARMA HAVE A CONNECTION WITH GAYATRI GAS SERVICE HAVING CUSTOMER ID 029186 B,BLOCK,MAIN WAZIRABAD ROAD, BHAJANPURA,DELHI-53.ABOVE AGENCY STAFF DOES NOT ATTEND THE PHONE CALLS OF CUSTOMERS.I BOOKED THE CYLINDER SEVERAL TIMES BUT DESPITE NOTING DOWN THE REQUEST THEY ARE NOT SENDING THE REFILL. ON ONE OF THE OCCASION ONE OF THE DELIVERY BOY HAD ASKED RS 25/- APART FROM REFILL PRICE ON THE PRETEXT THAT SOME CYLINDERS ARE MISSING AND OWNER OF THE AGENCY HAS TO COMPENSATE THAT PRICE .THE SAME WAS OBJECTED AND AFTER THAT THE AGENCY OWNER ARE HAVING VINDICTIVE APPROACH.

KINDLY DO THE NEEDFUL.

VISHAL SHARMA.

Hi,

I am also facing the same problem with gayatri gas services. I am a customer of baroda.

The biggest problem here is that the no. they have given us for booking never works. It seems they keep the receiver busy all day. I have been trying continuously for 2 days but in vain.

The booking tel. no is 2561080.

Girish. J.

This is really true...

I also tried hard to register for cylinder..and after a lot of efforts when I was connected, they asked me to show the "ration card" at their office and before that no bottle will be issued to me...and this was not at all informed prior to this...

Not only this..before I could ask anything regarding this...the executive immediately put the receiver down..

Please do the needful for such unprofessional customer services.

Gyatari Gas Services — non delivery of gas

Dear Sir,

I have a Indane gas connection with Gayatri Gas Services, B-Block, Bhajanpura, Main Wazirabad Road, Delhi-110053, connection no 3112. I have booked 20 days back but the cylinder not deliver to me till now,booking was made by computerized (1260) and booking No.85 on 9th of Feb.,2011, after booking I am unable to contact the agency because their all the phone lines are not working or busy.

kindly arrange to deliver the cylinder at earliest.

Regards
Krishna Nand Kapri
H. NO.606, Krishna Gali no-8,
Maujpur, Delhi-110053.

M/s angad enterprises not picking there telephone for booking.

I am a resident of 185 Baradwari Flats , Sakchi , Jamshedpur . From the last few months ,expired cylinders are being supplied to my house . At present , the cylinder that is being used in my house is tagged with number A-06 . If I am correct , this cylinder is already expired in first quarter of 06. But still this cylinder was supplied to me in the month of January08.

I have gas connection with Oasis Gas service Agency , Sakchi , Jamshedpur ,and gas consumer no. 24526.

Last night ( 15/02/08) our previous cylinder was consumed and we changed the cylinder with new one (i.e. cylinder tagged with A-06). When we put ON the cylinder knob , we found there was heavy leakage smell . When we swicted OFF the knob , the smell went off .
We tried to contact the helpline but it is amazing to know that no one pickedup the phone . It is clearly written on the consumer slip of M/s Oasis Gas Service Agency : " In case of any gas leakage beyond working hours , please contact : 6523207 , mob : [protected] "
We tried to ring up many times last night as well as today morning on these two numbers but no body responded . I feel that the Gas service agency doesn't care at all about such unsafe situations in common house hold . The situation is same at present in my house . No body from the agency has turned up yet .This can lead to an major accident .
I have grievances for the following :
1. Why expired cylinders are supplied to the consumers ??
2. In case of emergency , why there is no response shown by the Gas service agency ??

Please help .

Dear Sir,

I would like to bring to your kind notice that I am your customer with Shri Radhagovind Gas Service (SRGS), XI/171, Sham Block, Kailash Nagar, Delhi-110032 having Customer No. SRG10230. I have SRGS’ tel. nos. 22073323 & 22075114 as printed on their cash memo. Whenever situation arises for booking for refilling of cylinder I used to contact SRGS on their telephone numbers first but i.e. of no use because forever I found these numbers engaged. So on many occasions I was compelled to go to SRGS office for booking for refilling of cylinder. For the last some many days also I was trying to contact them on their telephone numbers but their lines are forever engaged.

Sir this is very hard to go every time personally to SRGS’ office for booking for refilling cylinder in today's mechanical life. Please advise me what to do for permanent solution and get my booking registered for refilled cylinder at the earliest.

Sir, you are requested to kindly look into the matter seriously and get my grievance redressed at the earliest possible and take stringent action against the erring responsible persons in this regard.

A prompt and necessary action in this regard will be highly appreciated.

Thanking You

Yours sincerely

(Manish Kumar Jain)
M[protected]

I (Shyam Lal Pal) Living in D-180, Gali No.2, Third Pusta, Sonia Vihar, Delhi -110094, my consumer number is SRG 6586 and i am customer of Shri Radha Govind Gas Service.

I always booked my cylinder timely through 1260 no. , but last two months i am not receiving my cylinder timely and the person who bring the cylinder also give it by Less Weight and He did not have their weighing Instrument also when some instructions we try to give him then he always misbehave also.

if we want to contact Through Distributor then their two numbers 22073323 and 22075114 did not work.

We are facing so many problems last two months, we are using Stove for cooking the food.

So, please take necessary action against them who are trying to destroy the Goodwill of "Indane". I will be very thankful to you.

Dear

Sir/Mam

I am customer with Shri Radhagovind Gas Service IX/171, Sham Block Kailash Nagar, Delhi-110031. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected] or 22073323. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing. We go to office personally than book gas. After booking they send after 5-6 days. They give one cylinder in 25 days.

Kindly look into this irregularity.

Thanking You

Dear Sir,

i want new LPG gas connection without hot plate last 10 month, but my region GAS Agency person denay for the issue new gas connection. thay are want 2500/- rs for new gas connection with one cylinder.
LPG Gas agency address are given below:-
Name of Distributorship
Pragya Indane Service
Name of Distributor Address Sh. Ram pyare singh (dead) Kumhiya patti, Pratapgarh
STD Code Contact No[protected]
Name of Sales Officer Mukesh Chaudhary
E-mail of Sales Officer - [protected]@rediffmail.com

My address are given below.
VINOD KUMAR CHOURASIA
kundanpur, patti,Pratapgarh up 230135
Mo No-[protected]

Subject:Reactivation of Gas connection no.J16786.(JAI GAS AGENCY SEC 40,CHANDIGARH)
I am bearer of above subject cited gas connection and it is intimated that from 2003 i d't used this connection due to my transfer.Now again i m posted near chandigarh so please reactivate my gas connection.My addres is as below:- SURINDER MOHAN
H.NO.88,Vill. Palsora,chandigarh
MOB.[protected]

dbc what time

b13/31-1 malviya kunj lanka bhu varanasi

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

MY INDIAN OIL LPG GAS CONNECTION NO IS 2286 WITH RAGHU GAS AGENGY, 28-29, KAMLA NEHRU MARKET, KHANDSA ROAD, GURGAON WITH PH NOS ARE 2306666, 2320260, 6457733.
I BOOKED FOR REFILLING MY LPG CYLINDER ON DT 7/3/08 WITH BOOKING NO 261541.
AFTER THAT I FOLLOWED REGULARY ON THE ABOVE MENTION NOS AND ALSO VISITED THEIR OFFICE SEVERAL TIME FOR DELIVERY OF MY CYLINDER.
EVERY TIME THESE PEOPLE NOT RESOPONDING PROPELY AND TILL AFTER 21 DAYS OF BOOKIN I CAN'T RECEIVED MY CYLINDER.

please do the needful about this matter.


Regards

Anil Gupta
gas connection no 2286
h.no. 1616, sector-10 A,
GURGAON
PH--0 [protected]

I am a LPG Indane customer with Jai jawan Gas Agency, Dwarka sec:7, New Delhi-110045 and my consumer Number is 25124.

I would like to bring to your kind notice that I have booked for refilling my Cylinder on 17.3.2008 and they have not filled my gas till date instead of my repeated remainders through e-mail and personal talk with Mr.Praful & Mr.Ravinder . Now they are saying that they have already refilled my cylinder on 9th of this month, but I have not made any booking for gas earlier and not received also.

You are, therefore, requested to kindly look into the matter as their service is very poor.

Hope I will get my refilling in time in future.

thanks
vikas
[protected]

Dear Sirs,

This is with refernce to the supply of Indane Cooking Gas ref no S-8207 through M/s Pearey Lal & Sons Pvt. Ltd., Karol Bagh Branch, for the past three decades and never have had to face any problem in this regard but this time, we have suffered since November 27, 2007 due tothe callousness of the agency as they have denied us the basic need of refilling the cylinder by simply stating that we no longer live in their area but for the past several years, we have been living in the same area and at the same time other agencies of Indane are supplying the same, but Mr. Khushi Ram refusues to budge and forces us to buy the same cylinder in black at the cost of Rs. 400/- for one cylinder!

Please help us to solve this grievance and oblige..

Looking forward to a positive outcome.

Consumer No. S-8207
B.K. Chugh
S/o Shri N.C. Chugh
Rajinder Nagar
New Delhi-60

Dear

Sir/Mam

I am customer with United Gas Company, Rajender Nagar Ghaziabad & my consumer no. is 8923. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected] or 2630636, 3228824, 322825. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing. We go to office personally than book gas. After booking they send after 5-6 days. They give one cylinder in 25 days.

Kindly look into this irregularity.

Thanking You

I am a customer of LPG Gas cylinder distributor M/s Tirupati Balaji and Associates Sec-05, Rohini, Delhi-85 (Tel:27042000/4000/6000) connection No:ZOT-9389 i booked my cylinder on 28.05.08 and was delivered on 21.06.08 when called their no and asked reason of delay they told me it is been delivered already long time back.If it didn't reach to me where is it gone.Being curious to know the Tel no of the owner i asked the staff a lady she refused to give me and i asked her name she again refused.Is this the way to treat with a customer.Although the cylinder has been delivered but for the last 02 days we were harrased like anything.I tried to open the Indian oil Home page but couldn't find where n whom to complaint i did find the addresses of Director and Chairman and tried to call delhi Nos but in vain no body picked it up.I think the worst think i m feeling right now is that i m a customer who has no right.

Dear Sir,
My consumer no.7046 with M/s Arjun Enterprises, Munirka, New Delhi - 67. I had booked gas on 25/6/08 and again on 30/6/08 Inspite of reminders the Agency sent a person to deliver the cylinder to me on 3rd july 2008. But the cylinder was 24 kg and again they sent another cylinder which was also 26 kg instead of required weight. I was refused to take the cylinder. The agency has not deliver the cylinder till now. Kindly take necessary action in this regard.

Dear

Sir/Mam

I am customer with United Gas Company, Rajender Nagar Ghaziabad & my consumer no. is 9434. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected] or 2630636, 3228824, 322825. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing. We go to office personally than book gas. After booking they send after 5-6 days. They give one cylinder in 25 days.

Kindly look into this irregularity.

Thanking You

I am customer with Sharada Gas Company, Hyderabad bearing No.SA 6845.

I fully endorse the customers complaint, since I also face similar
problem every month, when I have to book my gas. Most of the time, the numbers are busy or when it rings nobody attends to it. We go to office personally than book gas. After booking they send after 10-15 days.

Kindly look into this irregularity.

Thanking You

hi, I am fine.

Indane cooking gas (Ela Gas Agency) — Casual attitude of the agency

My registration No. is E06380. I received a new cylinder on 26th October, 2008. I realised that it was leaking and immediately brought it to the notice of the agency. Mr. Anil, the technician visited on 27th and changed the washer and also brought to my notice that the seal was tampered with. Even with the washer being changed the cylinder continued to leak very badly, after which i called up Mr. Anil and he assured me that it would be changed on 29th, i.e a new cylinder would me sent as soon as possible. In the mean time i was advised to keep the cylinder outside. Since that day i have been repeatedly calling the agency and requesting them to replace the cylinder. but it seems to have fallen to deaf ears. Its been a week now since i got the cylinder ands it continues to leak.

can i get Chennai customer care phone number. My gas connection was blocked due to not used for morethan 3 years. is it possible to re connect again my account.

Dear Sir,
I booked my Gas cylinder on 31st Oct. 2008 at Aparna Gas Agencies, Puduppariyaram, Palakkad. My consumer no is 207 and bookin no is 1078.For this delivery last 10 days i am following with them.Now it is more than 60days over and delivery is still Pending!!! Whenever am calling them, they claims that they have not received any filled loads and not able to supply my cylinder.

I suspect that they would have adjusted my cylinder to other customers who favour them. It is very difficult to follow-up this and we are so much of worried about their supply. In our area, there are somany persons have such type of complaints against this agency. Kindly checkup whether they have supplied any cylinders after booking no 1078. I have enquired about our adjacent places other LPG dealers' services like Ottappalam, Olavakkode & Mannarkkad area. They are serving the public better than this agency and their delivering time is max. of 45days. I don't know why only this agency taking these long time to deliver cylinders!!!

Kindly look this matter very seriously and please take immediate action...

Your immediate action will be highly appreciated..

Regards,
M.Manikandan.
[protected]

Dear Sir,

Please instruct your distributer to deliver LPG Gas in time I am also a Sr officer of Petrolium ministry.From several months we are facing same non availbility of LPG in time.

Regards,

Hariram
Gas No-19892 M/S Raghu Gas
H.No-815 Sector 10A Gurgaon.

The only gas dealer (Indane) at Katwa, W.B. is doing monopoly business.In the least available opportunity it uses to make artificial crisis like now. I have booked a gas on 14.02.09, on enquiry at their office on today, I came to know that they are now supplying the booking of 04.2.09 on today.A public rumour is that they are supplying gas cylinders on higher prices to the customers o[censored]rgent need, specially to the marriage parties(ofcourse, domestic cylinders)
I would request you to enquire the fact and also request to open another point to cover the rural areas sorrounding Katwa, now covered by that agency.

R/sir My complend is Luhadiya gas agencey amla dist betul m.p because it burdend extra charges all coustmer for home delivery .and for new conection single silender its charged RS 4500/-for DBC its charged RS 2200/- so i requested please solve my problem and take action againest Luhadiya gas agencey amla dist betul m.p.

D/Sir,
Main aapke co. ka ek LPG cutomer hun, mera consumer no- 11107 (Mahabir Gas Agency, Dhanbad, Jharkhand) hai. Dated 14.4.2009 ko LPG cylinder liye booking kiye thhe, lekin badi khed ke saat kahna par raha hai ki till date mujhe LPG cylinder nahi diya gaya hai. Mahabir Gas Agency ka prati mahina ka yahi problem hai. Booking karne ke 20/25 din baad aur kavi-kavi toh ek/der mahina ke baad cylinder diya jata hai & jab cylinder diya jata hai toh uske baad next booking ke liye delivery date ka 21 days ke baad hi booking liya jata hai. Sob milakar ek cylinder milne ke baad next cylinder milte-milte 1-1.5 mahina lag jata hai.Jab ki mera double cylinder hai. Double cylinder lene ka kya matlab hai ? Double cylinder ka matlab hai mahina meh 2 cylinder diya jayega. Lekin badi dukh ke saat kahna par raha hai ki aap logo ne public ko burbak banakar unka mehnat ka paisa ko lekar aapna co. ka a/c. ko varte hai, jo ki sarasar galat hai. Agar public ko sewa nahi de sakte hai toh aise Agency ko band hi kar dena chahiye. Aapka Mahabir Gas Agency, Saraidhela, Dhanbad, ne apna capacity se bahut jada connection de rakha hai, isshhliye mahine meh 02 cylinder toh dur 01 cylinder vi milna mushkil ki baat hai.

Aapse agra hai ki isshhke aas-paas aur ek Agency khula jay or Mahabir Gas Agency ko 02 tukra kar diya jay, taki aam public ko grihasti ko chalane meh aasaani ho sake. Mujhe aashaa hai ki aap isshh par uchit karbai karenge.

Thanking you.


with regards

Partha Chakraborty

dear sir i am your customer since five tears my consumer number is49332 at ROSE AGENCIES vanampet, chennai.having a single cylinder.i had already applied for the second one long back in 2006 now i learned that you have been issuing the second cylinder, but so far we have not got any intimatuion regarding that, when contacted at the agency the behaviour is ridiculous.they said that they have already send the intimation letter to my previous address which i have already left three years back.on the date of bookingfor the second cylinder they had not given any receipt or any thing.now please tell me how to get my second cylinder.

regards
rupesh das

Respected sir,
My consumer no. is 24151 and i am a resident of guwahati.m/s Sandhan GasAgency is the distributor of my connection.I had booked for a refill cylinder on 25th april 2009 and was entitled to receive the same on 11th may 2009 but still today i havn't received my cylinder.Since then, i have approached them several times but no response has been received from the dealer till date.

In this regard, i request you to kindly take necessary action so that the problem is solved.

THANKING YOU,
BIMALENDU BHATTACHARJEE
POLARIS, HOUSE-32, KAHILIPARA COLONY,
DAKHINPARA, GUWAHATI-781018

Dear Sir,
I want to know about charges of DBC . The owner of distributor Saini Indane gas Agency Ayodhya Bye pass Road Bhopal is stating as Rs.1960/-. When i asked about charges details he used roudly behaviour with me. My question was very normal. this is not first time. Distributor owner always speak with mis-behave. It should not be happan as India is democratic country and a person has the authority t know about everything about he is paying. My one suggestion is that please surrender the areawise monopoly of Gas-Agencies.

Thanks

Regards
Atul Shrivastava

Sir
I am registered with Dube Gass Service Agra .I am very sorry to say that this company delays in supplying the cylinders. Recent situation is that ihave booked on 17-07-09. but till date it has not recieved. May I hope would u say the gass agency to be punctual?
Thanks


H B pandey

My consumer No. is 25850 at Balaji Gas agencies Ondipudur Coimbatore Tamil Nadu. For the supply of LPG they take 40 days Kindly instruct them keeping the govt norms of booking the gas after 21 days. Also instruct them to keep a display board mentioning 21 days for booking the gas.I face this problem for the past one year and if ou ref. my consumer no.25850 you will know how they are irregular in this . Inspite of repeated request they fail to do so.

ela gas agency is not good servise they steal gas.

I am residing at Tamilnadu, Cuddalore district, Neyveli.
My connection No. is 14476 and 17606.
14476 - I bought this connction by tatkal Scheme.
17606 - This one is got by general booked seniority.
Now, the agency told me to surrender one connection.
already one connection is blocked. another connection is also stopped and said that they urging to surrender one connection otherwise we cannot give the gas cylinder.
Is it the rule?
what is the company order?
can I go to get the right information before i'm going to consumer court.

Expecting reply please.

informotion of hire vehical details pls

I am customer, Sethumathavan with Sri Balaji Gas Agencies, G1, G2 - Fortune Appartments, 29, Stedford Hospital Road, Ambattur, Chennai. I am staying in Thirumullaivoyil near by the Gas Agency place only. After booking the Gas it was taking too much of time to delivery. They are always telling after 10 days we will delivered to your house. but the fact is that it is not happening. whenever we are calling for getting the status, they have three phone connections, but all are busy, if we get the line they are not picking the line, more than half an hour i am trying to get the line, but no one is picking. all the three lines I tried. they are not responding. irresponsible fellows. If i try one line, next time they will set it as busy, they taking the receiver and keeping down. please take neccessary action. this is on behalf of all Indane gas consumers.

Thank you

I booked Gas on net on 21.10.2009 at 09 AM vide my consumer No 24335 with Sanik Gas Ambala Cantt Haryana but referancd to my booking the present status is not informed to me against my booking It is suggested that proving information to the consumer will add to the Goodwill of the IOC

S P Bhalla

REMINDEER



To,

Area Incharge,

Indian Oil Corporation Ltd.,

Indane Area Office Allahabad

5th Floor, Indira Bhawan, Civil Lines

ALLAHABAD



Kind Attn.: Mr. S.Beena/Sri P.K.Verma



Subject: Problem in distribution of LPG cylinder refills.



Sir,

We, the cosumers of Indane LPG have to entreat you with regard to the subjected problem in the following ways:

1. CASH & CARRY SYSTEM: Most of the Gas agencies have their godowns far away from the agency. For example Harishchandra Gas Agency of Teliarganj, Allahabad and has it’s godown 20 Kms. away at Gohri (remote village area ) and customers have to collect their Cash & Carry cylinders from a distance of 20 Kms. Similarly, M/s Ram Krishna Gas Service Allahpur, Allahabad has it’s godown at Jhunsi, nearly 15 Kms away from the agency for cash & carry distribution system. It might have been distributed somewhere near to Agency as it was being done earlier (if not daily, alternately).

2. HOME DELIVERY: All the agencies at Allahabad do not have their registered venders for home delivery, neither they have vender’s registration in local police circle. Consequently their unauthorised venders delivers the refill cylinders by making 3 into 2 cylinders. Further they do not have weighing balances with them neither they have any identity card nor proper uniforms. Generally ladies have to face these unauthorised venders and they are being befooled by this vender & Gas Agency conspiracy. Home Delivery service sometimes takes even more than a fortnight inspite of repeated requests. However, hardly 10% home delivery is provided and remaining 90% is covered by Cash & Carry system.

3. SUB-AGENCY: In Allahabad, there are a number o[censored]nauthorised sub- agencies/refilling plants running, making 3 refills in 2 refilled cylinders and this conspiracy is going on with the help of authorised agencies by bulk supply to them.



Further, all the gas agencies are charging equal rate for Cash & Carry and Home Delivery both.



In the light of the above problems, we would like to request you to make convenient DELIVERY SERVICE NORMS very strict to facilitate the customers and ensure the applicability of the same.



Thanking you. Your’s

CUSTOMERS

rajesh kumar srivastava
219, 1M/2, tilak nagar, allapur, Allahabad
connection no. B-31735

shri radhagovind gass service — no response for refilling of cylinder

Dear Sir,
Warm Regards,
This is to state that i am a customer with M/s shri radhagovind gass service (distributer of indane)with cons.no.9267.I have tel. no. as 22073323,22075114 as printed on their cash memo. When I need to book a refilling of cylinder I try a lot on telephone but usually get the response that either the telephones are temperary out of service or phones are not answered. So I have to go to their office for booking of the same. Today also I tried to contact them on telephones but the reply was " tel. are out of service ". Sir this is very hard to go every time personally to their office for booking in today's mechanical life. Please advise me what to do for permanent solution and get my booking registered for refilled cylinder at the earliest. Your prompt response/action shall be highly soliciated. Please cofirm the same.
Thanking You
Your Sincerely
asha bhatnagar

Tel:[protected]

Dear Sir,
My complain from Orissa, I am a cosumer last 1 year, I booked a gas last 45 days under A sub dealer of Mangal pur, and main Agency is Rambag under jajpur district, Orissa . but now the sub dealer take my empty Cylinder for exchange with new filling Cylinder with Money.but i watch it last 45 days, nobody does not listen to me kindly look into the matter otherwise i will go for cosumer court.

Best regards
Narottam Nayak
Orissa Television Limited

we are the innocent people of village BANDANWARA DIST AJMER(RAJ)
our LPG connections were provided by RAJESH GAS AGENCY located at GULABPURA DIST BHILWARA .
onwer at this agency assured us for providing regular supply after a first dellivery of cylinder by him after 21 days . this we can book our next second cylinder supply and we will get this booked supply cylinder on next 21 days (there is interval of 42 days between two cylinder consequtive delivery)
sir our problem starts now that he is doing black marckting domistic gas cylinder due to this we are anable to get supply after 21 days after schelude day & if we would like to take with him in this concern he responceses "this is my businies, what you want you will do, even C.M. can not change my decision when even we will make call with him he abuses us and also provide thereating to us"
we are helpless .we don't know how to face his rude behavier.
SIR please look in to this matter and slove our problem and provide supply in schedulled him...please sir
pawan dhumash
bandanwara dist ajmer

we are the innocent people of village BANDANWARA DIST AJMER(RAJ)
our LPG connections were provided by RAJESH GAS AGENCY located at GULABPURA DIST BHILWARA .
onwer at this agency assured us for providing regular supply after a first dellivery of cylinder by him after 21 days . this we can book our next second cylinder supply and we will get this booked supply cylinder on next 21 days (there is interval of 42 days between two cylinder consequtive delivery)
sir our problem starts now that he is doing black marckting domistic gas cylinder due to this we are anable to get supply after 21 days after schelude day & if we would like to take with him in this concern he responceses "this is my businies, what you want you will do, even C.M. can not change my decision when even we will make call with him he abuses us and also provide thereating to us"
we are helpless .we don't know how to face his rude behavier.
SIR please look in to this matter and slove our problem and provide supply in schedulled him...please sir

dear, sir/madam,
i smt khuku dutta the customer nort edn gas, barasat(n), prasadpur near 11 no.rail gate.my consumer no is T02621.problem is every month when i book my gas.the dis.does not refil the gas properly.at least 30 days the gas was service from the bokking.the line man was black with high money and always told to me short supply.my last booking date10.12.2009.he dist.told to me when the gas was supply after the gas was booking. pl.see this mattr.previusly 2 mail send to mr.avijit de & dilip saha gariahat, kolkata off.ther was no reply.

Dear Sir/MadamLPG.

I have a LPG DB connection at United Gas Agency, Sector 3 Shopping Centre Rajender Nagar, Sahibabad, Ghaziabad ( UP). The connection consumer NO. is 3265480. I had booked a cylinder on[protected] which was supplied me on[protected]. On checking, after opening the safety cap, it was found that the cylinder is leaking gas. since it was evening time, i called the person who delivered the cylinder on his mobile NO. [protected]. As per his suggestion, the saftly cap was re-fixed as he promised to come early next morning. but he did not turn up even after calling several time. Today i.e. on[protected] my wife visited the agency office to lodge the complaint, they promise to send their rep. but till no body turn up to solve the problem. Sir, the attitude is very casual, the leaking of gas is a major issue, which can cause serious incident at any time. further cooking problem can also be hampered. any way we manage to cook our food by taking cylinder from the neighbour and feeded our children,
Through this complaint, i request the authority to instruct the concerned agency staff, at least not to take leaking complaint so easy and to respond fastly to avoid any untoward incidents.

best regards,

jitender singh
[protected]

I am a customer of Shankardev Gas agency, Six mile Guwahati, Assam. I booked for gas cyllinder on 5/1/10, (booking no. 2005) even after 15 days, the gas cyllinder is not delivered. It is a regular practice. They generally do not pick up the phone, even if they pick up, the reply given is 'your turn has not come yet'. My Consumer no.223815.

Dear

Sir/Mam

I am customer with Vaishnavi Gag Agency, Dhurwa, Ranchi, Jharkhand. I am facing
problem in every month of booking my Cylinder. Telphone no. of this gas agency show busy on all working days. Employess of this gas agencies has fix their time of gas booking is 9:00 a.m to 1:00 p.m.The number is[protected]. You can try any time between 9 AM – 1 PM you will find always BUSY. But after 1:00 o’clock the phone starts ringing.If we got success they send cylinder after 10-11 days. They give one cylinder in 25 days.My consumer no. in VI-13287.

Kindly look into this irregularity.

Thanking You

I am Haridasan, residing at Ulsoor with consumer No.67551 with K K Indane, Ulsoor. I have booked for my cylinder on 09/01/2010 with booking No.3365, and till date I have not received my cylinder. The counter sales gal says that on 14.01.2010 they have raised the bill but till date i havent received the cylinder.

First and foremost that getting all the three telephone nos of KK Indane is very difficult. I dont say it is busy but a repeated message of "Yeh Number Karab Hai" on all the three nos are a never ending response you receive. On default if someone picks up the call and I want to speak to the Manager, but he never comes on the line on the pretext that he is very Busy.

Is this customer service we can expect from IOC.

Expecting your interference and a mail back from your end.