Indane Gas — Delay in Booking/Delivery | |
Dear sir, I was intrested to take one new LPG connection. I am resident of 1/35 Gali No.4 Vishwas Nagar Shahadra Delhi -32. I visited B.N. Gupta & co. A-1 New Vishwas Nagar, in March 2008. There receptionist advised me to visit in first week of April 2008. I again visit in April, she says it is better to come in May 2008 along with Ration card. At last today I visited the Gas agency along with Ration card. I have my old Ration card she refused to accept the same and ask to renew the same. Yet I have other proof of residence in my hand like Voter ID card, Passport etc. She says it is Mandatory to have new Ration card. You are requested to look into the matter and arrange to give me connection on Priority. Was this information helpful? | |
 3 Comments | |
Comments
I have booked the gas on[protected]. At that time agency person has accepted to deliver in 10 days. But today i enquired for delivery he is telling that it will take more 5 days and he is blaming the customer to cancel the booking. Is this the way to handle the customer care?
The way the person responding to the customer is mannersless/rudly.
Reference Agency Name : Brundavan Gas Agency, BHEL, Hyderabad (Booking ID No. 32437)
Ph of Brundavan Gas Agency:[protected].
The way the person responding to the customer is mannersless/rudly.
Reference Agency Name : Brundavan Gas Agency, BHEL, Hyderabad (Booking ID No. 32437)
Ph of Brundavan Gas Agency:[protected].
Dear sir, My consumer no.22791,
Through out the day the phones of the Reshmi Gas agency distributor phones will be engaged and also while ringing they will not take the phone calls then how can we book the cylinders.I left to office at 7.30am and back to residence at 8.00pm after travelling 60kms to & fro to the office. Every month i should take the leave for the booking itself and also the refilled cylinder will recieve after 10 to 15 days is this is the way to satisfy the custumor.Please kindly help in this regard.
Through out the day the phones of the Reshmi Gas agency distributor phones will be engaged and also while ringing they will not take the phone calls then how can we book the cylinders.I left to office at 7.30am and back to residence at 8.00pm after travelling 60kms to & fro to the office. Every month i should take the leave for the booking itself and also the refilled cylinder will recieve after 10 to 15 days is this is the way to satisfy the custumor.Please kindly help in this regard.
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Yogesh Gupta — Gas Delivery
I have booked a cylinder on 31.12.2007 at Swatanter Gas Service, Ambala Cantt, Haryana. The company has not delivered the cylinder till date. Everyday they are asking that it will be delivered in a day or two. But now yesterday they ask that it will be delivered after more 15 days. What will we do.Yogesh Gupta
[protected]