Indian Oil Corporation [IOC] Complaints & Reviews

Manoj u r right i didnot know why they r chaning their telephone numbers and why they r not picking the phone while ringing...

Indian oil corporation — not delevering properly

lpg cylinders not delevering properly as per our standard instructions. and also they are selling in BLACK, their staffs including manager are not answering propering to the customer. and the delivery boys forcely they are asking for tips ( extra money) .why the indian oil corporation they are not taking action on these agencies. i belive we will immediate remedy.

Dear Sir,
I the undersigned was regular LPG customer of your company. My consumer No is GG21252 and my delar name is M/s Gujral Gas company, 1 Kingsway, Cantt, Jabapur (MP)-482001.
It is noticed that the above delar is not deliver LPG cylinder in proper regularly and he says he is not public servent to take any complaints and he said you go the complain our national services.

you are requested to take necessary action so that all customer relief delar attitude.

Niraj Kumar, Jabalpur

my gas connection was debarred by your agency in ghughus because of my time period was expired to refil my cylinder.so i would like to continue my gas connection.

We find it extremely difficult to get a refill at Mussoorie (Uttarakhand). Earlier a truck, laden with cylinders, used to come to Library or Mall Road and we could get cylinders easily; but now we are asked to procure it from King Craig, about two Km. away. The coolie charges Rs.100/- per trip, but then it is not certain that the cylinder will be available. This time in June' 2010, we had to send a coolie daily for three days and then we were asked to purchase it in black ! A slip is issued by your office on Mall Road and we were told that the slip is valid only for three days, and if the cylinder is not available by then, only way out is to purchase it in black !
Can some arrangements not be made to ease the situation ?
Mrs. Indu Gupta,
"Shantika"
Camel's back Road,
Mussoorie
Consumer No.M-19000

No one picks the call and allways in use busy mode through out the day whenever you call the emergency numbers given for the Indange Gas leakage in chennai region, The numbers given are
[protected]
[protected]

I do not know whom i need to report, but some one able to resolve or talk to the authorities that will really good.otherwise some day because of this a major accidents will occur.

I had a Gas Connection in UP and I got it transferred to Bangalore on 9th Mar 2012. After the transfer I asked for second cyclinder as the agency in UP told that we cna get it easily since it is our right. The KK Indane gas agency in Bangalore (Ulsoor Lake area) told me that I will get it in next one month but when I am calling them after 2 and a half months they are telling that you cannot get it at least for 2 years. They will give different numbers of their bosses and all the people will tell different stories. The problem is very simple if a person has only one cyclinder and the gas in the cylinder gas gets emptied today, he will have no means of cooking till next days as they take 10 days to deliver the gas. So a family is forced either to get it filled from outside or to get gas in black which as per the goverment is a crime. They are forcing us to do the crime and they are telling that even IOCL cannot do anything for them. I am really frustated handling this people. Can someone from here post this to right authorities about the complaints Indane gas is having.

- Mihir
- [protected]

At 11 we have noticed smell in our kitchen my wife said i am hearing a sound near the regulator. I went and saw gas heavily leaking from the bottom of the regulator. The moment i remove the regulator the leak stops and when inserted it is leaking.I have told my wife not to lit any thing and opend all windows and removed the regulator and we came out from the kitchen. I tried to contact the emergency N [protected]. from 12 !3. 30 phone ringing no body lifts. I phoned to INDANE [protected] and after hearing all recorded programs finally a lady took and answered and asked to contact the same [protected]. I tried many times and no body lifts. Well i contacted my supplier dealer /s KK enter prises which is some 15 Km away. all the 3 phone No are ringing and no body lifts. [protected], 25566799, 25513291.Finall y got fed up with the emergency services i went to near by private gas supplier and asked him to give me two inner o rings which comes in the cylinder. The boy removed from one empty cylinder and i happily gave him 10 bugs. I came home and removed the old one and replaced with the other and the leak has stooped. well i agree what i have done is worn. But why the customer care is negligent. and forced the way i have to do my self. if it was worst condition or caught fire. or burst what is our fate. this is India, and every thing is taken casually. My con No CX 3051404
raju

cancel the licence of those agency

Indian oil corporation — Non delivery of Lpg Cylinder for about 11/2 months and till date

Sir,
I Booked Gas on 17 Apr 2009 at Sujanpur and till now it is not received.I was told by the agency of Sujanpur after number of calls . And they finally replied me that they registered as my Lpg cylinder was delivered at home. I am shocked and gone to agency and showed my Custemer Card.They had a blank faces. I borrowed from my friend even that is also Empty now .How Can U help me with this problem.


Hope you will take Some action .on Sujanpur Agency

My Details are as Below
Ravi Kiran Consumer No 164328, SGA No 12258, SV NO [protected]

Dear sir,
I am P V Bhasker reddy, I have been trying to cantact Abhiav Indane gas egency, main market, sector-13, U.E, Karnal, Haryana (Distributo code-132001) to book the LPG cylinder, but no one is responding and even they are not lifting the phone.I phoned about 60 to 70 times in two days, but there was no responce.It is a very very bad service. I hope that you will take disciplinary action on that gas agency.


Thanking you.

Ref. Registration No. M51
Registered with. M/s Industrial Distrbutors
135B Rash Behari Avenue, Kolkata-700029
code No. 98090359

Delay in the supply of LPG
I had booked for the supply of a gas cylinder on 18th. January with the distributor. Twenty nine days have passed and till date I have not received the gas. I have personally gone to the office of the distributor atleast five timesw since 1st February to chase for the supply, and each time an assurance had been given that I would be getting the supply in another three four days time. But the assurances were not fullfilled.
I do not think that there is any shortage of cylinders in the market, since due to dire necessity I have purchased the gas from outside sources by paying almost double the actual cost.
I am of the belief that the gas cylinders are not being supplied with the expectation of a hike in price and calculated black marketting by middlemen.
Can I expect you to take action for obtaining my quota immediately so that I do not have to resort to purchasing the same at extra cost.
R.K.Majumdar

Indane Gas — Gas Agency not Supplying

Sir,
My Gas Agency is Pooja Gas, Kakkanad, Ernakulam and the customer number is 39523. I booked the gas on 19 Jan 2012. I called the to the agency lots of times. The gas is not get yet now. Please take necessary steps for this.

Thanks in advance
Mohamed Shaji P A
Mob: [protected]

[protected]:45 AM

i have a deleare ship

phone not pickup bad service.

I am calling on phone no.[protected],[protected] to DOMESTIC FUEL (75/1, Colootola Street-kolkata-73)
from past 5 or 7 days continuously to book an Indian gas as we are one of the customer of them either the phone is engaged or either no one picking up the phone. I dnt know what to do nw can u plz solve my problem...
I am very sorry to say that Indian gas is having very Poor services of DOMESTIC FUEL .

Indane Gas Dealer — Forcing to purchase home appliance while taking for double cylinder connection.

Sir, I have gas connection of INDIAN GAS which i had taken from TRWINKLE GAS AGENCY,JUNCTION PLOT,RAJKOT(360001),GUJARAT on year 2008.On that time they told me that i have to purchase a gas oven if i want to take gas connection, i had taken on that time but now i have a small child so i required double cylinder option. For that i had approached to the gas agency but they said that this time also i have to take one pressor cookwear & one non stick pan buy paying 1200/- extra. They said i have to pay total 2700 Rs. for that double cylinder. I had enquired to the INDIAN OIL CORPORATION IN RAJKOT(Mr.A.C MAHETA) and they also told me that that is not compulsory ,i have informed the matter to the gas dealer but then also they are forcing to take that home appliences. Now tell me what i am suppose to do.
TAPAS KUMAR GHOSH
402-MINAKSHI APPRT.
10 NO GAYIKWADI,JUNCTION PLOT
RAJKOT-360001(GUJARAT)
PHONE-[protected],[protected]
DEALER- TWINKLE GAS AGENCY(INDIAN)
OWNER-MR. PRAKASH
JUNCTION PLOT,RAJKOT
GUJARAT

Sushma gas Mansarowar Jaipur's service telephon's are always on hold and engaged deleberately.Therefore booking on phone has become impossible.kindaly take action and order to book gas as under-
Cons. No.61716 ( Avdhesh kumar)
House No.-222 Rani Sati Nagar, Jaipur

I booked for Indian Oil Domestic Gas to Niranjan Gas supply Agency; Vidyadhar Nagar Jaipur(Rajasthan) on 20 Dec 2008 (booking no.9084).I have not received the gas till date.I have tried several times to inquiry over telephone, but the above said agency.On dated 31 Dec 2008 i called the agency and it was confirmed to me that it will be supplied by 1 Jan 2009 but they did not delivered and on my visit to the agency they again confirmed that it will be supplied 2 Jan 2009 but it was not delivered.
And most of time there is no response over phones they don't answer the call, i need to have leave form my company to visit the site.

And i m calling again and again but no response

My phone no. is [protected]
My Consumer No.: 28399

Indian Oil Domestic Gas — poor service

sir or madame,
my consumer number is 3659..we depend on VINOD GAS AGENCY, Balaramapuram, Thiruvanathapuram, Kerala 695501..I wont get cylinder even after 20 days of booking.i strongly suspect black market..we consumers are at plight.and their behaviour towards the consumers are not at all satisfactory..plzz help

Dear sir,
I booked for Indian Oil Domestic Gas to asal durg gas supply agency vaishali nagar jaipur(raj.)on 4 feb 2011.I have not received the gas till date.I have tried several times to inquiry over telephone but the above said agency.called the agency and it was confirmed to me that it will be supplied by did not delivered and on my visit to the agency they again confirmed that it will be supplied 25.04.2011but it was not recive and there 1 lady her behaviour is vary vary rood. i m very disatisfied
My phone no. is[protected]
my Consumer No20205

Indian Oil Domestic Gas — non supply gas refill slender consumer no 5885333

i have already booked my domestic gas riffle for delivery all the dated 6-12-11 but the delivery is not completed till the date
consumer no-588533
name - arvind Singh dhakad
nursing nagar gwalior
mobile no [protected], [protected]
email id- [protected]@2008 rediffmail.com

Consumer No. : [protected]

I have booked my cooking gas on 29.03.2017 vide booking reg.No. 745675. Your Gyas distributor, M/s. City Gyas Agencies, Kochi, has not yet supplied the gyas to us, despite our various telephonic reminders. How can we manage a gyas cylinder for more than 45 days? We are in great trouble since we have no stock of gyas for cooking.

We request your immediate action for supply of gyas to us with out any further delay.

Regards,

Manmohan Nair
Mob. No. [protected]

I have a gas connection in GEMINI ENTERPRISES najafgarh, newdelhi. My consumer no. is G5064, whenever i try to book my gas via phone[protected], it always shows busy. They people not offer any interest in attending the phone and let the phone busy always. Can anyone is there to asist us, plz

Indian Oil — Not Booked the LPG over phone

GAS BOOKING
My consumer no.9027 and I am a resident of New Delhi, Tri Nagar. M/s Dhruv Gas Agency
is the distributor for my connection. I have been trying to contact the said agency
since 01st July, 2009 over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that always they pick up the phone and not booked my gas . now they said that they wants my identity card. i said that when delivery man delivered the gas that time i give him my identity card photocopy but they people not listen & talk very abuse word over phone when i said i complaint in consumer form they said do what ever you do and we never booked your gas connetion now. the gas has not been booked till now.

Kindly look into the matter as earlier as possible because they people booked the gas in his record and sell it to another person in gray market.
Ram Singh Goel, 3723-B/9, Narang Colony, Tri Nagar, delhi-110035
[protected]

I have gas connection with M/s Neelkanth Gas Service ( Code No. 9107242), Vashisth Park, New Delhi. My Consumer No. is NK 18463. I have booked a gas via phone and was given a booking no. 10543, my supplier is not ready to deliver gas cylinder at my home address they told me to collect cylinder from godown. please advice me how can i get delivery at my home address.

THE MAIN PROBLEM LIES WITH THE IOC. THE AUTHORITY IS CORRUPT TO THE BACK BONE. THEY RECEIVE THOUSANDS OF COMPLAINT BUT TAKE NO IMMEDIATE ACTION. SOME OF THEM MIGHT BE GETTING A SHARE OF THE ILLEGAL BLACK MARKETTING OF THE REFILLS. CAN YOU HEAR THE IOC OFFICIALS?

I have a gas connection in M/S Nisan gas agency, araria, bihar. my consumer no NG14475. when i try to book my gas via phone no. 222028, 223957, it always show busy. whats its solution ? can i book my gas online

Gas riffle booking telephone no. should be tool free but now it is payable. I request to IOCL for tool free booking number. Ranjan Acharya, Barrackpore, Kolkata -700 121

I have gas connection with M/s Vijaya Rattan Enterprises, Vikas Marg, Opp. Karkardoom Reservation Centre, Delhi. My Consumer No. is 24938. I am trying to book a gas on Centralized No. [protected], after complection of all process, a message has come that "you can't book gas from this telephone number" and my supplier is not ready to book gas manually. please advice me how can i book gas cylinder ?

Kindly reply on Mob: [protected] or mail: [protected]@yahoo.co.in

To,
M/s Indane Oil Corporation Ltd,

Sub : Issuing of 2nd Cylinder –Reg.

Dear Sir/Madam
I am a consumer of M/s Indane Oil Corporation Ltd, , (M/s Veer Sachi Indane Gas, Shop No-4, Damana Bazar, Sailashree Vihar Road, Chandrasekharpur, Bhubaneswar), bearing consumer No. 8362. At the time of connection I have taken only one cylinder but at present I require one more cylinder. Though I am staying in a joint family it is very difficult to manage with one cylinder, so that I have applied for a 2nd cylinder but they have refused to give. So I request you to take this matter seriously as per the procedure. Please do the needful and obliged. Thanking You, Yours Faithfully, Suman Mohapartra, Sector-2/585, Niladri Vihar, C.S.Pur, Bhubaneswar-21.

Thanking You,

Yours Faithfully,


Suman Mohapatra
Sector -2/585, Niladrivihar,
C.S.Pur, Bhubaneswar-21
Ph : [protected], [protected]
[protected]@yahoo.co.in

Indane Gas — taken more money

Dear Mam/Sir,

I am the regular custmer of indane gas. I booked my indane gas on 22th june and they gives me also by booking no. i.e. [protected]... Today (25th june 2011) i recieved gas cylinder at 10:40 am , he takes Rs. 396 from me but i booked on 22th june .. the person name is vinod who gives me gas cylinder.... he didn't give my any slip ...............

I wanna know that ,, have i to give increase amount of gas cylinder to the supplier.........

Pls help us......
yogender pal

Stilll i am waiting for response...

NOT RECEIVING THE PHONE

Dear Sir / Madam,

This is to State that I am customer with M/S DISKHIT GAS SERVICES, KHICHRI PUR DELHI - 91 . Having Customer no 42748 . Telephone no printed on cash memo 22770247, 22772830 . when i need to book a refilling of cylinder i try so many time but they don't pick up the call... please take a serious action against the Agency...



Vinay kumar sharma

They have given 5-6 numbers and sms services but no one is working. Its continueously showing the number is busy try after some time. If you continuesly try for two three day you may book your gas.

Someone help!

all the numbers are either busy or if you are lucky enough to hear the phone ring then no one would pick up the phone. if you are extremely lucky then one of the operator will pick up the phone and then will disconnect it without listening anything. worst service. i do not understand why they have so many phones when there is no one to respond. Moreover, they do the black marketing of the cylinders also and many times i have received half filled cylinders !! thats the reason they are avoiding booking of gases so that customer is forced to buy from black market.

Indane dealer Yadu gas service, Sahibabad, Ghaziabad — Gas Booking not possible

I have been calling up the agency from the past one week to book gas on my account . No one picks up the phone, or it is engaged. I need the gas urgently now and don't know what to do, I am a journakist and don't have free time in the day to go to the agency myself and get it done. Why do they have numbers if they are not willing to provide service?

Yadu Gas Agency Ghaziabad(Indane) — Less Gas

I have a Indane Gas connection No : 59865 from Yadu Gas Agency, Ghaziabad,
Yesterday (April3, 2009) they give me delivery at my home, but the cylinder have 3 kg less gas.
this is the second time when it happened.
then what action i should take jow

Is any action anitiated by this fouram or it is just a bank of grivences.

Third Class Service
I have booked on 8.8.2009. Inspite of my several reminders on 11th (replied it will reached today), 14th(same answer) and 16th again same answer but no delivery has been received till now.
On 17th from 9.30 onwards all number are contineously busy. I have tried 100 times.

Last time i received a cylinder weighted 25 K.G. when I complained the boy changed the cylinder. One time the duration of cylinder was only 8 days then I went to some agency and purchased in Rs. 400 because inspite of my comaplint they refused that we will not booked cylinder before 21 days. Just tell me if cylinder will finished in 8 days what will we do in this situation. Always Always and Always Less weight and its a common problem No action has been taken towards our complaints
Please take strict action and terminate M/s Yadu gas service immediately. Why should we pay him so much when he is not giving us full cylinder and satisfactory services.


Sunita R. Dua

I have booked a new connection on 11th September. And they told me you get the new cyclinder on 12th or 13th. Today is 22 and i'm still waiting for my cylinder and i have paid all the amount for this one. They have given 5 to 6 phone numbers ...all are useless, a ll are busy..at least give me any number, which can be picked. Its very bad & very poor service that i've ever seen. I'm going to send a copy of the higher authorities of indane officers so that they can take any hard action. They are just kidding with the customers. If they can't handle, then simply say no to the customers. At least we can satisfied with those words and will seek another place..but say ..you will get today.. anothet today...another today..Is there any limit?

halo app ka deleveryboy gas lekar aya tha lekin uske pass indane aprovedround wightmachine nahi hone se hamne wapas kar iya 9 jan 2010 today 5 days ho gaya abhi tak nahi mila please sent bheje regards madanrauniyar mno [protected] cnection no 34851

These people are harassing customers . As I can see there are so many complaints already against them. They never pick up the phone. I booked my gas on 17th February after calling them at least for10 days. They have yet not supplied the cylinder .

connection no 34741. booked gas on 25-06-10 but till 12-07-10 gas has not been delivered. Whenever I call, he says within 3 to 4 days it will be delivered. Very poor approach towards delivery.

Connection no. 18894. The telephone numbers given by the Gas Agency are seldom answered. whenever i try the telephone nos during business hours they always go unanswered and then a recorded message is played that no is busy try after some time. It becomes a big challenge to book gas cylinder.

Is this just a form where consumer can only vent their grievances or redressal is also being addressed.

rajiv

consumer no. 18894, i feel now the attitude of the agency has improved.
they i feel have become more responsive.

Consumer no. 71174
I have requested them for a cylinder in person 7 days ago by visiting their office.
Still I have not received the cylinder.
The phone no. is busy all the time :(
License of this kind of agencies should be terminated immediately and given to some responsible dealer.

Dear All,

I'm giving you one Premium booking number. This is known to few people only. Process mentioned below: Applicable for any Gas booking agency. For Yadu Gas, Ghaziabad try this

1. Dial:[protected]
2. Select Hindi or English
3. It will ask you to dial the agency number without the STD code i.e: 2896030
4. Then dial your consumer no.
5. The it will book the Gas on your consumer no and will give you the booking status

Hope this helps you all

yadu gas agency shahibabad ghaziabad u.p. not book my gas from three days by sms ON [protected] i have complent to indian aria maneger ph [protected]

It is impossible to book Gas with this vendor, i agree with all the comments mentioned above, they don't pick up the phone, less weight in cylinder is very common.

There is serious problem with this vendor. They are so ir-responsible that no one in their office cares for the customers at this outlet. Any mode of booking gas is of no use with this vendor:

1. Booking on 24 Hour Helpline : I hv booked seven times through this service but never got the Gas.

2. Booking over Phone: They never pick-up any of the phone numbers in spite of repeated trying. I hv even seen them keeping the handset aside, in order to avoid customer calls.

3. Personally Visit for Booking: Even after personally visiting their outlet for booking they do not deliver the gas without repeated visits and follow-up. Normally they take more than seven days to deliver gas to customers who are staying within one Km of this agency.

Besides above, when we receive cylinder, it is found underweight by 3 to 8 Kg. Almost every time when we check the cylinder weight, we have to get the cylinder changed. I doubt that they may be delivering the underweight cylinder to some other innocent consumer & cheating them.

It seems that there is some nexus going on at this agency ans they are so irresponsible because of their relation with the leader Mr Mulayam Singh Yadav...

I suggest we all should get out of this supplier and go for HP or IGL Gas pipeline. We must weigh the cylinder before accepting it.

Rgds,

rakesh

I HAVE BOOKED GAS ON 23-1-14 THRU IVR. BOOKING NO.
[protected] AND CASH MEMO NO.[protected] HAD BEEN GENERATED ON
24-1-14, BUT I HAVE NOT RECEIVED GAS TILL NOW. I HAVE BEEN GETTING
MESSAGE THAT MY BOOKING WAS BEING CANCELLED AND NEW CASH MEMO WAS BEING
GENERATED. THIS MESSAGE I HAD GOT TWO TIMES. TODAY I HAVE AGAIN GOT THE
CANCELLATION MESSAGE. I THINK THE DELIVERY PERSON MR. SURESH OF M/S YADU
INDANE GAS, SAHIBABAD, GHAZIABAD, UP IS DOING ALL WRONG AS FROM LAST
THREE TIMES WE HAVE RETURNED THE REFILL DUE TO 5 KG LESS WEIGHT AND
AFTER THAT HR HAD TO SUPPLY CORRECT WEIGHT CYLENDER TO US. THE GAS
AGENCY IS NOT TAKING ANY ACTION IN THIS REGARD AS IT LOOKS THERE IS A
NEXUS.
PLS TAKE ACTION AND SEND CORRECT WEIGHT REFILL IMMEDIATELY AS WE ARE OUT OF GAS.
MOBILE NO. [protected]
CONNECTION NO. 52817

sir,

sethiyathope and some other areas near chidambaram are come under sri subam gas agencies chidambaram (Indane Distributor). In that above mentioned areas he collect Rs.360 per cylinder, but they bill per cylinder is Rs.320. They collect Rs.40 extra per cylinder from the authorised person working in Subam gas Agencies for every time. Please take the necessary action.

YES, I AGREE THE INFORMATION BECAUSE SOME OTHER PLACES IN CHIDAMBARAM MORE THAN RS, 360, NOT SPECIFIED RATE IN GAS AGENCIES.

Dear Sir / Madam,

I am a consumer of Indane Gas based in Sahibabad (Distt. Ghaziabad). The Agency through which I recieve my gas is "United Gas Agency". It is based in Sector 3, Rajender Nagar, Sahibabad - 201005.

My complaint is regarding overcharging after recent increase in gas cylinder prices. Earlier I was getting the cylinder at Rs. 295/-. After recent increase and subsequent rollback, only Rs. 10/- has been increased so that makes it Rs. 305/-. This agency is fraudulently misleading its customers and forcibly charging Rs. 332/- per cylinder. When a consumer complains about it they behave in a very disgusting manner and misbehave and insist that prices are different in Delhi and other places. I have a printed receipt issued by them which indicates this price of Rs. 332/-.

My request to you is to kindly look into this matter and get my refund for Rs. 27/- and subsequently bring down the cylinder rates to Rs. 305/-, as soon as possible. A reprimand should be issued to this agency. In fact they should be issued a strict warning against this mal-practice of overcharging their consumers. Kindly look into this matter urgently and do the needful, I will be obliged. I am a widowed lady finding it very hard to run my house and look after my children. Please do the needful at the earliest and punish these guys for the humiliation which they have meted out to me.

If I do not get any help from your side then I would definitely move Consumer Forum on the basis of receipt issued by this agency.

Thanking you,

Mrs. Sayad Zohra Fatima
Tel:[protected]
Mob: [protected]

dear sir/madam,
on 22nd july i have booked gas cylinder for refilling but till today no gas cylinder was supplied.my consumer no is 304, gas agency :neelkant gas service.delhi.since last three months i am facing same problem.i have complained many times to indane gas co but no action has been taken so far.

regards
madhuri patil
cons no 304
neel kant gas service
delhi
neel kant gas agency 'phone no [protected]

TODAY CHARGING OF Rs.390-AGAINST SLIP NO.2785 DATED-7/10/2010.

hi indane gas
our gas is over plz send new gas