[Resolved] Indane Gas — Not Delivery Gas Cylinder on Time | |
Bad Service Dear Sir, I am a LPG Indane Gas customer with Vir Gas Agency, West Mambalam, Chennai. My consumer number is 34726. I have booked for a refile on 29th May 2008 over phone. They replied that they will Distribute with in two days a week. But after 2 days when I made a call to them they replied it will deliver with in 1 or 2 days. Dealer are delivering Gas cyclinder only after many reminder. Some times, refilling itself take minimum of one week or two week. Each time, these people are giving any lame excuse and trying to escape things. Last month, these people said that I didn't booked gas cyclinder itself and I need to book it once again and waited for three more days. Every month, we are fighting with these people to get the cylinder. Due to this, we are losing some days in next booking too. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.
Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.
Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.
On 28/5/09, I went to Indane LPG dealer - Vir Gas Agency, West Mambalam, Chennai for new gas connection.
They were ready to give new connection "IMMEDIATELY" with "GREEN LABEL" hot plate alongwith cylinder+regulator. When I denied taking hotplate... they refused to give the connection and ask to buy from any where but only "Green Label" hotplate purchase receipt if produced then only connection will be given !
When I asked them to show me for a written notice/statement from Indane Gas for mandatory buy of GREEN LABEL hotplate... they gave Ph. No. 24339246 where the person available on the line, on my asking to see written notice/statement from INDANE GAS for mandatory buy of GREEN LABEL hotplate with new connection talked EXTREMELY ABUSIVE LANGUAGE and mentioned there is waiting for 2 MONTHS so COME LATER !
When I asked the person at the dealer to give in written that the new connection wont be given if GREEN LABEL hotplate is not purchased, he rudely showed me way by saying there is no connection available !
When I asked for License No. etc. He bursted with SLANGS and tried to hold me by collar n push me away !!!
This is absolutely HARRASSMENT OF COMMON MAN in the great land of 44crores of Hindu Gods!
It is just a CURSE TO BE BORN IN INDIA as a common man!
Wish I had a political/media contact or I belong to ST/SC category to enjoy the luxuries!
ANYONE LISTENING ... ??????
They were ready to give new connection "IMMEDIATELY" with "GREEN LABEL" hot plate alongwith cylinder+regulator. When I denied taking hotplate... they refused to give the connection and ask to buy from any where but only "Green Label" hotplate purchase receipt if produced then only connection will be given !
When I asked them to show me for a written notice/statement from Indane Gas for mandatory buy of GREEN LABEL hotplate... they gave Ph. No. 24339246 where the person available on the line, on my asking to see written notice/statement from INDANE GAS for mandatory buy of GREEN LABEL hotplate with new connection talked EXTREMELY ABUSIVE LANGUAGE and mentioned there is waiting for 2 MONTHS so COME LATER !
When I asked the person at the dealer to give in written that the new connection wont be given if GREEN LABEL hotplate is not purchased, he rudely showed me way by saying there is no connection available !
When I asked for License No. etc. He bursted with SLANGS and tried to hold me by collar n push me away !!!
This is absolutely HARRASSMENT OF COMMON MAN in the great land of 44crores of Hindu Gods!
It is just a CURSE TO BE BORN IN INDIA as a common man!
Wish I had a political/media contact or I belong to ST/SC category to enjoy the luxuries!
ANYONE LISTENING ... ??????
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Respected sir or madam
My Customer no is 55888. from Viswambhara Enterprises:Shop no 40/1 Assaye road Bangalore:560042. This my Second reminder{complaint}.I had booked on 21-10-08 still I haven't received refilled gas. Please look into this matter.IMMEDIATELY{URGENTLY}
Thank you
Yours sincerly
P. Vasundhra