| Address: Chennai, Tamil Nadu |
I am an Indane Consumer and my consumer no. is 74283. I am being serviced by Cooking Gas Agency, 3A, Malavia Avenue, I Street, Thiruvanmiyur, Chennai-600041. My problem relates to leak of gas from the cylinder. When I replaced the empty cylinder with the new refill today morning, I could smell the leak of the gas. I had contacted the gas agency in this respect in the morning itself and informed them about the leak. They replied that since they had only one technician to attend a spate of similar cases, and since my wait list no. was 112, my complaint would be attended to as per the number sequence. I then tried to contact the Indian Oil Emergency no. [protected] several times, but either the number was found continuously engaged or switched off. I tried calling various customer care land line numbers of Indian Oil, but to my dismay, all the numbers were coming as engaged or at times, there was no response at all. The net result is that there is no cooking happening in my house right from morning, and we had to resort to buying our breakfast and lunch from outside. The problem is remaining unattended even as of now and going by the state of affairs, it might not be resolved even today.
I just can't understand why Indian Oil, our Indian MNC and Navaratna, is so lagging behind in customer service. The consequences of a gas leak need not be emphasised, since every one is aware of it. The apathy of the people manning these emergency numbers is what is to be concerned about. I call upon the concerned authorities to look into this matter with all seriousness and redress my grievance without further delay. Also adequate steps may be initiated to ensure that quick response is available to consumers on such instances of gas leaks as and when reported.
Aug 13, 2020
Complaint marked as Resolved
Indane/Gas service — Failure of Timely Gas Cylinder
Dear Sir,I am having a gas connection of Indial Oil with Customer No. 26102. I booked for refilling of my Gas cylinder by dialing Telephoe No. 1260 on 11.02.2008. Upto till today I have not received my gas. I am a private employee. I cannot take laeve from my office for mere gas refilling. Our Gas agency is Roop Gas Servce, A-1/23, New Kondli Delhi. Today I requested my office for late coming so that I can book my gas there. But upto 9.00 Am the agency was not opened. As such I have to rush to my office. The telephone no.s of this agency are always busy as they used to pick the instument so that whenever anyone wants to have a booking of gas the No. comes busy. Please help me to come out of this situation.
Thanks
Ajay Jattu
13B, Mayur Vihar Phase-III
Kondli , Delhi
i am failed to understand why they are not supplying LPG cylinder on my booked receipt no. i.e. 4453 dt 10.04.08
Indane Gas — Service failure
Dear Sir,My Customer # 6468. I had applied for the second cylinder on[protected]WL#360) at my nearest agency of Indane APARNA INDANE SERVICES, PUDUPPARIYARAM, PALGHAT DT, KERALA...Every month I used to make enquiry about the second cyllinder. Once they told me that you have to apply again.. So I applied second time for the second cylinder on[protected]WL # 941)...
On 16-04-07, I got a letter from the Agency asking me to come and collect the cylinder.. But it is quite unfortunate to say that I did not get the cylinder at that time too...They simply told me that "there is no sufficient stock, we will inform you when the stock comes"...I don'nt know, whether it is the problem with the Agency or with the problmes related with the Distribution system of INDANE.
So far the stock does'nt come...Now I am confused..
What should I do?..
To whom I have to complaint?
If I wish to give complaint as per RIGHT TO INFORMATION ACT, to whom I will adress?
Please give me necessary advice and try to solve my problem immediately...
Ph:-[protected]
Indane Gas — Non delivery of Gas cylinder in due time
To,Consumer Forum
This is to kindly draw your attention to my problem regarding delay in receiving gas cylinders.
I am a consumer of Indane Gas with my Consumer No.17707 and my distributor is:
M/S Asal Durg
Vaishali Nagar, Jaipur, Rajasthan
I want to state that i am not receiving our gas within the committed period of 15 days. There is usually no delay and this time we contacted for delivery of gas cylinder which was booked before 25/12/08.
According to the incharge Mr. Jitendra (on 10/1/09) it was given to area delivery boy, but delivery boy not delivered to us, on 11/01/09 again we contacted and another Incharge at agency assured that delivery staff has taken cylinder and will be delivered in evening of 11/01, but to day on 12/01 at 11.00am he assured that it has been given for delivery to delivery boy whose mobile no [protected], but he told us that no cylinder was given for delivery to him.It was conveyed to mr.Jitendra on mobile no.[protected].
I draw your attention on our problem and please look into the matter on an urgent basis. Also, please reply .
Thank you,
Jinendra Jain,
3/20, keshari Chand Choudhary Nagar,
Ajmer Road, Jaipur, 2302024, Rajasthan.
Joel rai
New Delhi
I am unfortunately transferred my connection to Dwarka Gas Agency. My consumer no. is 18079.
I have booked on 13th February 2010, and today is 3rd of March 2010 but still I have not received my Cylinder.
Every time I phone to Dwarka Gas Agency They simply say that I am just sending you the cylinder It would reach you at your residence within 30 minutes but that 30 minutes never turn up.
Can Indane authorities understand the consumer pain.
Hope some action in this regard.
Kindest Regards,
Shamish Dutta
2..Our connection no.VG 25592
3. Gas not delivered till[protected].
Pls check and ensure delivery.
Regards
Z.A.Taqvi
Flat # 4. M.M.Apartment
A-1 Okhla Vihar
New Delhi -110025
Ph. [protected]
Sehrawat Gas Service — Cylinder Not Deliver Booked on may 14, 2010
Cylinder Not Deliver Booked on may 14, 2010Gas Connection No.- 7567
Booking Date - may 14, 2010, 10:54:13 AM
Name - Jaitoon
Address - I-2, Gali No.16, H.No.769, Sangam Vihar, New Delhi - 110062
I booked cylinder at Sherawat Gas Service on dtd. may 14, 2010 till 12 days it happen my Cylinder not Deliver.
Phone they never pick up at their office.
They are damaging the Image of Indiane Gas Agency, even I booked at their IVRS option but my booked cylinder not deliver.
Sherawat Gas Service,
C-274, School, Road, New Holi Chowk, Sangam Vihar, New Delhi 110062
I am Surya Kumar having consumer no NG 32053 of NANGLOI GAS AGNCY NANGLOI NEW DELHI. I have booked my cylinder on 14 May 2010 with booking no 9350. Till now the gas has not been delivered. This happens every time of booking and the gas is not supplied in time it takes always three to four weeks. Sometimes I have to book it in second time then again it takes the same time. it is too late. I have alredy submitted comlaints many times but in-vain. No body is bothered about the complaints neither INDANE nor DISTRIBUTOR only consumer/ costomer have to suffer. we have to depend on the mercy of supplying agency. so please keep a mercy on us. no other option is there. please consider and take some necessary steps. sorry for submitting this.
I MOHD SADIQ
R/O 154 STREET NO 9
JAFRABAD
DELHI-53
(M)[protected]
I HAVE BOOKED MY GAS CONSUMER NO 39273/ AGENCY NAME: G S ENTERPRISES
:PH.[protected] ,, [protected]
BEFORE 14 DAYS BUT I HAVE NOT GET THE CYLINDER TILL NOW
PLEASE PLEASE TAKE THE ACTION AS SOON AS POSSIBLE;
THANK YOU
dealer : UNITED GAS COMPANY.
booking at 2nd aug,2010, bokking no -3 via ivrs method.
but till today i did not recieved any gas supply from the dealer,
every time it happen on regular basis,
and all the ph. no either busy or not attended.
pls solve the issue.
regards
manish sharma
I had booked a cylinder on 09-10/11.2010 with M/S Raminder Gas Agency, Paschim Vihar, New Delhi. My consumer number is 47881. Till date, the same is not delivered to me, even after repeated requests.
I request to Indane gas authority to take necessary action against the said dealer.
Thanking You
Yours Sincerely,
Sabal Kumar
94, Janta Flat, White Quarter,
Madipur,
New Delhi
Indane Gas — L.P.G. cylinder not reached
Dear Sir,Our consumer no. 645 Avery gas company, we booked the clyinder on[protected], and we receive the your cylinder has been delivered on[protected], But we have not recieved the cylinder so for, please go into the matter and send the cylinder immediately. In the sms your booking no. is 318.
Thanking you,
Last month, I had booked a cyllinder with M/S bilari gas service bilari(moradabad)on dated 30/12/2010. My consumer number is B.1894. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please
conn- no-1917, ( Ved Prakash c-45, Pushpanjali Enclave, Pitampura, Delhi-110034)
booking online no is 35.
book since last 30 days but not received yet
I have one gas connection from MINI GAS AGENCY, KUNDARA.,KOLLAM (DIST) KERALA STATE.
I booked gas cylinder frequently and they have no any response regarding the delivery of gas cylinder.
I regulerly contact through telephone and they convey that No Load received/ No route at that side.
Kindly direct the Agency for good service and timely delivedy of gas cylider.
M LAL
BSF
Thanks.
I am holder of gas connection, my costumer no is 3797. My gas agency name is Sai Krishna gas agency, Azad Nagar Kanpur. I booked the gas individually on 22nd of feb, I got the booking note on my gas slip, duly signed by authorities, but so far I have not recieved the gas. I am govt. employee, (IIT Kanpur) it is very difficult to me go again again to gas agency on duty time.It is not this time am agetting late, but it happens all the time. Please do the needful, so I will be able to get the gas in time.
Nayab Ahmed,
I HAVEN'T GER MY GAS TILL NOW
WHAT WILL I DO FOR THAT??????
MY CONSUMER NO. IS 39273
PLEASE SUGGEST
I Brijesh Goswami I am from Vrindavan (Mathura) I have Gas conaction Vide Customer Ref no. 4016 on my father's name ( shri Krishan Lal Goswami) we are using this canaction since 1995 but from last 8 to 6 month we are facing a lot of problem with supplier agency.
1. They are very casual atitute perones they are not ready o listen any type of cutomer problem & abusing to Customer.
2. They are not ready to delevird the cyliner before one mothe after booking
3. They are not ready to book the cylinder easly several time we have to chaise them to book the cylinder.
4. When we are calling to agency they don't botherd to pick the phone, if you not belive you can also try here i am providing the phone no. of gas agency [protected],2443966
Last time we had book the cylinder on dt. 02.04.11 till date they have not deliverd the cylinder
so sir we are facing alot of problem with this agency please provide some solution to resolved the issue for ever
Brijesh Goswami
S/o Sh. Krishan Lal Goswami
Vrindavan ( Mathura)
My service provider is South Delhi Gas Services.we got the cylinder delivery message on 09/06/11 but till now we didn't got cylinder.My booking No:[protected].we have also 2 times complaint to customer care and service provider but they didn't take response.So i request you to please take action immediately for this kindness i shall ever remain.
On checking the status, on the same automated booking system, it came to our notice that it has been cleared from our dealer and cash memo also has been prepared on 05/november/2011, but still we have not yet received the cylinder.
On calling our dealer, INDANE GAS, we were told to wait, and the call was disconnected abruptly.
Sandeep
[protected]
On checking the status, on the same automated booking system, it came to our notice that it has been cleared from our dealer and cash memo also has been prepared on 05/november/2011, but still we have not yet received the cylinder.
On calling our dealer, INDANE GAS, we were told to wait, and the call was disconnected abruptly.
Sandeep
[protected]
LPG consumer No: 27769
can v lodge complaint to him or u take any action to them thanks
Indane Gas Cylinder — Mistake in Gas Cylinder delivered
My Customer no. is 11862. The Gas Cylinder delivered to us was defective ( gas leakage) and when it was asked to change , the delivery man of our agency denied for the same. So please do the needful for this. Hope you will take action soon.Indane Gas — non delivery
dear sir i am suffering from indane gas service.And here everybody fair this problem.here is only 1 distributor who does openly black marketing for gas refillsI booked my gas on second week of April 2014 and beautifully they sent me a text that its been delivered after a week time. My consumer no is 40897 under the
name of - Taseneem Jahan and the
great gas agency's name is veena gas agency
sarai julena Jamia Nagar.
Now the point is do they make some money out of those text where in they claim that they have delivered it in a week time or Indane have got their bank account in swiss Bank.
I will be grateful if you could post me the no of Indane Head branch so I could enlighten them by telling few more ways to screw their customer.
and many thanks to Veena gas agency.
cylinder not delivery after cash memo more then week consumer no:cx21357321
I had memo receipt no:[protected], against booking ref no:729075 on date:21/04/2015 but still we're not received cylinderCannot login to website
Hello, I am a consumer of Indane LPG gas. My user id is sushila2357 I cannot log in to indane website. Please help me. Thanks, Sushila Email:[protected]@gmail.comReceived LPG ID No. but i never have any LPG connection
I receive the several message from IODBTL, receive LPG 17 digit no. Please resolve the problem want to know who register cylinder on my name and my mobile no.