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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 513

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A
Ashimamoy Chattopadhyay
from Kolkata, West Bengal
Mar 2, 2011
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Address: South 24 Parganas, West Bengal

Indane Distributors:- Gopal Sas Service
Cust No:-28252

Demanding Fees Rs 60/- for re-openig a Gas supply
yet not booked my LPG Cooking cylinder.
Due to some unavoidable circumstances I was out of my station for about six month. So my LPG domestic cooking gas was locked. Please kindly re-open and please booked my new cylinder as soon as possible.
Expect a quick responses form your side.

Thanking You

Yours Faithfully
Ashimamoy Chattopadhyay
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    V
    vikas Chandra upadhyay
    from Chandigarh, Chandigarh
    Mar 2, 2011
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    Address: Aligarh, Uttar Pradesh

    dear sir, i m Indian Oil Corp.'s regular customer form 2008. My self VIKAS CHANDRA my COMSUMER No. 0727 AND MY CODE IS 153747, Indian Gas Agencies RAJ KIRAN GAS STATION ROAD ALIGARH, State ofiice Uttar Pradesh SO AGRA AO (OLD) . THEY ALWAYS DELAY TO HOME SERVIES. firstly they booked after 20 days then after 20 days the will delivered at home. yani ki mere six family member hai. unke bich 1 cleinder mujhe 40 din par milta hai. yas hamesh kahte hai. gas uper se aa nahi rahi. enka kya udpay hai.
    srinath gas agency gt road banna devi
    aligarh

    sir this is to inform you that this agency is not able to deliver the cylinder on time. However the behavior of the attendent is also not good. Please do the needful.
    thanks and Regards
    yashpal singh
    +[protected]
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      M
      maneesh tiwari
      from Allahabad, Uttar Pradesh
      Mar 2, 2011
      Resolved
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      Resolved

      Address: Uttar Pradesh

      Dear sir
      My name is Ghanshyam tiwari. I live in vill.nawdhan,po.ozh,gyanpur,S.R.N. bhadohi U.P. pin-221308.
      my complt..is the service of the gas agency (Indane gas agency Gopiganj s.r.n. bhadohi U.P.) is very ... bad...
      nobady . the laung .. to talk with cust.. is so bad.. so plz help me.. plz deliver my gas as soon as posible.. i m wating.. last.[protected]. for days.. but no responc. and not gate home deliver.
      my gas id ::-s-3490

      ghanshyam tiwari
      mo-[protected]
      S.R.N.(BHADOHI)
      U.P.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        shrinivasarao
        from Hyderabad, Telangana
        Mar 1, 2011
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        Dear Sir

        This is to bring it to your notice that petrol filler staff at Pathy & Co located on poonthamalli high road maduravoil are full of tricksters.

        Diverting attention, filling less than the ordered quantity, Collecting against ordered quantity, commenting by money collector in between saying due to sleep don' loose your concentration to the filler boy

        I have ordered to fill petrol for Rs.500 on 1st Feb.They asked me to see Zero for enhancing credibility, The filler boy starting filling. I have given my ATM card to money collector. Money collector drawing my attention he asked if I am interested to buy some petro card.... i was talking to him.. suddenly the filler pulled out the filler nozzle from my car..... I was surprised to note that he filled petrol for only Rs.100/-..... I anxiously reminded him that I have ordered for Rs.500/- He said Sir, please wait I am changing my hand.....again he resumed filling..... then the money collector again resumed his conversation diverting me offering the petro card.... In the meanwhile the filler boy again attempted to pull out the nozzle, I said what? he said Nothing Sir, he again resumed and filled petrol for 499.98.

        All are fraudulent in this petrol pump and requires removal of such staff who are cheating the common public. If that is the case then there is every possibility that the petrol we are buying from this pump can not be pure at all.

        I request the concerned officials to please look in to the matter on priority
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Shrinivasarao,

        At first We are very sorry for the inconvenience caused in the past and i am confident that we have improved our standards and also the entire team was altered to provide the best services.So therefore you are always welcome and moreover you can come and experience the change now.


        Best Regards,
        Pathy&Co
        Customer Satisfaction is our priority.
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          R
          rahaman hafeez
          from Mumbai, Maharashtra
          Mar 1, 2011
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          Address: Bangalore, Karnataka

          Hi,

          We would like to inform you that, i am staying in bangalore past 5 years. i need Gas connection for my house. i have visited indane office, he told ration card to be required and mandatory. I have so many time try to get ration card, but come to vain. i have got election id card. if i get indane gas what is the procedure without ration card. Please suggest........................

          Regards
          Hafeez
          [protected]
          a-hafeez.[protected]@industowers.com
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            S
            sundar150265
            from Pathankot, Punjab
            Feb 28, 2011
            Resolved
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            Resolved

            Address: Erode, Tamil Nadu

            DEEPA GAS AGENCY AT DHARAPURAM,TIRUPPUR,TN . HAVE NOT SUPPLY THE CYLINDERS TO THE CONSUMERS EVEN AFTER 40 DAYS.BOOKING IS ALLOWED ONLY AFTER 21 DAYS AND SUPPLY IS MORE THAN 20 DAYAFTER BOOKING.KINDLY INERVINE PLEASE.

            WITH REGARDS
            C.SUNDARESAN
            DHARAPURAM
            [protected](TAMIL NADU)
            Aug 13, 2020
            Complaint marked as Resolved 
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              A
              atul anand
              from Kolkata, West Bengal
              Feb 28, 2011
              Resolved
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              Resolved

              Address: Faridabad, Haryana

              I am trying to book my Indane Gas Cylinder from the Authorised distributer of Indane Gas,
              LAL ENTERPRISES,
              BOOTH NO.-7
              SECTOR-9
              FARIDABAD.

              Phone No.[protected] &[protected]

              but since last 4 days all the above nos found busy all the time.

              Atul Anand
              mob [protected]
              [protected]@yahoo.com
              Aug 13, 2020
              Complaint marked as Resolved 

              Indane Gax — Regularly Phone busy

              I can never get through this utility service Gas Booking lines. Whenever i call i find the phone busy!his phone no. is[protected]. my consumer no. is 27228, please look into the matter my mobile no. is [protected].

              gas — phone busy

              Dear Sir/ Madam,
              I am Surender Kumar Gupta S-505 School Block Shakarpur Delhi-110092 & My Gas Registration number 680677, We have try for Booking my cooking gas last 5 days but phone continues busy, this problem not for one time, I have face problem every time, therefore please suggest what can do ?.
              Thanks & Regards
              Dear Sir,
              My Gas connection No.17731 in K2 International at Sarita Vihar, New Delhi whenever I am calling for gas bookig than busy, result is getting very difficult to gas booking. Please provide details through online gas booking
              Thanks
              M.D.Sanwal

              Indane Gas — phone busy

              I have calling on the nos. 23033444, 23034222 of B.R. Gas Service for Indane located at 5-50, Chandanagar, Hyderabad - 500 050.But no one picks up the call and all the time the no is busy... I think they employees have hung up the phone so that the nos are always busy continuously. We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and avoid inconvience to gas users in this area.
              I have calling on the nos. 22360415 & 22360416 of Jyothi Gas for Indane located at seshadripuram, Bangalore. But no one picks up the call and all the time the no is busy...
              I think they employees have hung up the phone so that the nos are always busy continuously. We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and avoid inconvience to gas users in this area.
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                S
                surendran samuel
                from Delhi, Delhi
                Feb 27, 2011
                Resolved
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                Resolved

                Address: Tiruchirappalli, Tamil Nadu

                Sir,
                My Cust.No:15496, Indane Distributor :Karuppiah Gas Enterprises,Sundar Nagar,Trichy-21(Ph.No:[protected].
                Cylinder last supplied was on 12/01/2011.Registration for next supply was done on 07/02/2011 by the distributor though i personally went to the agency on 22/01/2011.Till date(27/02/2011) they have not supplied the cylinder.When approached on 26/02/2011,the distributor says that the supply to the distributor is very less and it will take another 3 days if supply is regularly made to them.
                1)What is the procedure adopted for registration of next cylinder after a cylinder is supplied?
                2)How many days a distributor can take to supply a cylinder after registration?
                3)Why phone calls are not connected to the distributor even after making calls continuously for more than 50 times in a day?
                4)Consumers are not allowed to contact the second phone number[protected] of the distributor.Why?
                Kindly intervene and regularise my supply.
                Thanks, S.SURENDRAN[[protected]@gmail.com]
                Aug 13, 2020
                Complaint marked as Resolved 

                Domestic Gas — Cylinder Not Supplied

                Dear Sir / Madam,

                My Consumer No : AI9625
                Dealer name : ANUSHKA INDANE (Nerul West, Navi Mumbai - 400 706)

                I have given request dated on 30th Sept 2008 to supply full cylinder, but till date(16.10.2008) i have not received the same.

                Regarding this 5-6 times i have given the complaints to that dealer, but we have not received the proper responce / respect from the personels.

                Kindly do the needful to get the cylinder in time & take necessory action with the dealer.

                With Regards,
                Christopher.W

                INDANE/Domestic Gas — Not Received the Connection yet

                I have applied for the connection on 10th March 2010 but yet not received the same,please find below the details :

                Company Applied : Baruipur Gas Service,UKILPARA,KULPI ROAD,BARUIPUR

                Connection/Registration Number : [protected]
                Application Date : 10 March 2010

                Installation Address : RAJNITA GHOSH C/O PINAKI GHOSH,NATUN PARA,11 NO. WARD,P.O BARUIPUR,BARUIPUR

                Contact Number : [protected]
                sir, moonlight gas service, 19, G.T.Road, Bhadreswar, hooghly, west bengal. a very poor management distributor of this area, I think they have no right to deal with customer's in this busy world, they have no capacity to deal with thousands of consumer in this area, last 3 or 4 days their delivery men are on strike and management & office staff doing very good job they call all consumer's at their office, imagine thousands of consumer standing in line for a coupon on busy G.T.Road, old ladies, retired gentelmen, all are in que for a coupon for 3 to 4 hours, now if one got a coupon then he/she run to their gas godown for cylinders that is more than 3km from booking office, all right, now if a man/woman an employee of govt/private sector, think what's their conditions if they could not get the cylinder's on same day, when they are not doing any wrong with this ditributor, always pay 5/10 rs to the delivery man for smooth service for future but always get delay delivery 5/6 days.I, thank my self, that i have close relatives at neighbouring towns and they are under another distributor. All fault goes to the Indane Gas Company, that their staff knows every thing about this distributor instead of taking any action on behalf of his/her company, they taking something from distributor.
                The reason for the poor service by Karuppiah gas agency is that it is owned by a political person who belongs to congress party.

                Moreover there is a Manager who is said to be a lawyer. He will talk in high pitch even for a normal matter or won't hear anything what the customer says. The owner has purposefully put the lawyer in the gas agency to threaten or harass the consumers.

                You won't get the telephone connection to the agency and even if you got the connection the person at the phone ask you to wait for some time and wilfully forgot that you are on the line. After some time you will naturally disconnect your phone fearing with raising phone cost.

                Cylinder will be supplied after 7 or more days from the date of taking of printed bill and when you rebook cylinder they will take the date when they supplied after the bill date. So you will get the next cylinder approximately only after 60 days. It is also learnt that they are misusing the seniority for supplying the cylinder.

                After frustration when you go and ask at the show room after failed attempt to get on phone, the clerk will say that you will get the gas today or tomorrow. But you won't get the gas even today or tomorrow. It will prolong for some more days and you will get the cylinder as and when they think to supply.

                This is the plight of most of the consumers at Karuppiah Gas Agency, Sunder Nagar, Tiruchy. Why the IOC officials are reluctant to take action against Karuppiah Agency, Sunder Nagar, Tiruchirapalli 620021?

                The IOC can take a survey about the Karuppiah Gas Agency from the consumers and cancel the licence if it is proved that they are offering a poor service..

                To put an end to the consumers sufferings, the IOC should have a centralized booking system like telephone department centralized automated complaining system so that consumers can escape from this unscruplous agencies like Karuppiah Agency and its Manager.
                I also agree with your complaint. Consumers are not getting any responsible reply from the staff there. Telephone connection won't get. When you go in person they will say that it is power cut. So they won't take complaint now. When the power is available they will say that it is out of office hours and won't reply to the query. Cylinders are supplied more than 7 days after taking out the printed bill. When rebooking they will take the date when the cylinder was actually supplied. So the consumers will be the sufferer for the delay by the Karuppiah Agency.
                CYLINDER NOT SUPPLIED
                Sir,
                Last month (6.2.2012), I had booked a cyllinder with M/S Karthikaya Agencies, bungalow Natham Road, Madurai-14, Tamil Nadu. My consumer number is 34002. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used nasty language against me. I request you to take further action.
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                  C
                  cyber5420
                  from Bengaluru, Karnataka
                  Feb 26, 2011
                  Resolved
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                  Resolved

                  Address: Karimnagar, Andhra Pradesh

                  In this Korutla at Sri Rama Gas Distributors are issued new connections at Rs.4,600/- and DBC was Rs.2,200/-. It's very burden to poor people's and us. actually dbc cost at iocl rules on 1250 deposit, 346.45 gas rate, 35 administrative charges. pls take action immediately..
                  Here PR Replacement take 150/- additional, at iocl rules say's free replacement.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    P
                    PramodBIT
                    from Delhi, Delhi
                    Feb 26, 2011
                    Resolved
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                    Resolved

                    Address: Dhanbad, Jharkhand

                    Dear sir,

                    I have booked my cyliender 21 feb 2011 at Binod Gas Agengy Dhanbad jharkhand but till date that lpg cyliender was not deliverd. please veryfiy either they doing a black marketing.

                    I am waiting for your responce.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear sir,

                    I have booked my cyliender 11 jan 2008 at shree bajrang indane ageny sonari kagalnager jsr jharkhand but till date that lpg cyliender was not deliverd. please veryfiy either they doing a black marketing and all.

                    I am waiting for your responce.

                    Thanks

                    heera
                    Dear sir,

                    I have booked my cyliender 18 jan 2008 at Chaudhary Gas Distributors ageny Bastacola, Dhansar, Dhanbad, Jharkhand but till date that lpg cyliender was not deliverd. please veryfiy either they doing a black marketing and all.

                    I am waiting for your responce.

                    Thanks

                    Ravi Shankar Mishra
                    Cust No. 10245
                    Complaints on "Indane LPG Gas"
                    Read more complaints on this Company
                    Indane LPG Gas
                    Posted:[protected] by HarDayal [send email]
                    NON DELIVERY
                    Dear sir,

                    I have booked my cyliender 02 Feb 2008 at Trupati Gas Agency Rohini Delhi 110085. I received my cylender on 18 Feb 2008. After 21 days date of last booking I dail phone no.[protected] for book my cyclender but refuse to booking of my cylender by Trupati Gas Agency staff. Trupati Gas Agency is not given the Booking no. at the time of booking. My customer No. is ZT 14340. I request to you please give the instruction to Agency regarding giveing the booking no. in future.

                    I am waiting for your responce.

                    Thanks

                    With regards


                    Har Dayal
                    Customer No. ZT 14340
                    R/o B-2/356, Sector -6
                    Rohini
                    Delhi.1100085.
                    Dear Sir,
                    I am Arjun Singh Pal consumer no. P16150 of Punam Gas Service Gwalior, last one month Many time booking on phone no response also booked personally but no response till date also not giving any booking no. for ref.
                    I request you please delivered LPG on priorty
                    thanks

                    Arjun Singh Pal
                    Near Shanti Niketan School, Shyamnagar Gole ka Mandir
                    Gwalior (MP) 474005
                    Mob. [protected]
                    Dear sir,

                    I have booked my cyliender 09 March 09 at Rasmi Rathi Gas Distributors ageny, Kankar Bage, Malahipakari chok, Patna but till date that lpg cyliender was not deliverd.He is always say to Gas is not avilailebal, when deliverd then say to booking after 20 Day then supply after 20 Day. please veryfiy either they doing a black marketing and all.

                    I am waiting for your responce.

                    Thanks

                    Ram Nath Pd.
                    Customer No. U6608
                    L.I.G 5/150
                    Hanuman Nagar
                    KanKar Bagh
                    Patna-800020
                    i am satyavir singh. resident of A-559, street no-2, Nathu colony Nathu Pura Burari delhi-84. i am cosumer of PARUL GAS SERVICE SANT NAGAR BURARI DELHI-84. My consumer no is 12750. it no is registered on my mother;s name Mrs. Shaym Wati. i booked my no dated 21/5/2009. my receipt deley form ageny of date 23/05/09. but their supplier do not delevery on dated 26/05/09. when we asked them he saw receipt to me and told me that i will delever your cylinder after three days and use dirty words.i request plz take necceary action and please veryfiy either they doing a black marketing and all.


                    Thanks
                    Best Regard
                    Satyavir singh
                    A-559, Street No-2
                    Nathu colony Nathu pura Delhi-84
                    M No:- [protected]
                    i have booked my cylender on 28th july 2009 against c.no.19075 at sunder shyam enterprises a-1 janak puri.but till date lpg cylender not deliverd. please veryfiy.i am waiting for your responce.
                    thanks

                    nisha tyagi
                    mobile:[protected]
                    I have booked my cylinder 17/07/ 2009(co no:4151) at Guhan Gas Service(Ad -hoc) Andoorkonam, Ap/X-66 Near Thonnal devi temple, Kaniyapuram, Trivandrum, Kerala. But till date that lpg cylinder was not deliverd. please verify whether they are doing a black marketing and all.They are always saying abt some strike and shortage of cylinder.Our minister is saying that all the customers should be provided cylinder with in 20 days .

                    I am waiting for your response.

                    Thanks
                    Sainudeen j
                    Puthen veedu
                    Stationkadavu kazhakuttom po
                    Trivandrum-695582 kerala
                    mob:[protected]
                    To, Who ever It may Concerned
                    I Dr.N.B.Sharma A Customer Of Jalaram Gas Agency (indane Gas) Ta-Idar Dist-Sabarkatha State-Gujarat Presently Residing at Village-Verabar, My Concumer No-JG11162, After Communication Many Times To Jalaram Gas Agency Idar Neither He Had Supplied Me A Refill Nor He Communicated Me For The Supply Of Gas Refill This Is Serious Mistake On The Part Of Distrubutor That Is Jalaram Gas Agency Idar.
                    Please Direct Him For Regular Supply Of Gas Refills At Village-Verabar Ta-Idar Dist-Sabarkatha, State-Gujarat.

                    sunder shyam enterprises( LPG gas agency) — non delivery of gas to the right consumer

                    complaint against.SUNDER SHYAM ENTERPRICSES,B-20, JANAKPURI A BLOCK
                    complaint from..FRANCIS JOSEPH, CONSUMER NO.17907
                    since 3 years gas is delivered 20 - 23 days late. someone else is misusing our gas connection. whenever gas is booked they say gas was delivered already. (we are told delivery date which is 2 or 3 days prior to our booking) customer complaint cell doesn't pick up phone even after 30 minutes long wait on line....twice gas was delivered without our booking........means somone known to the agency is booking gas and the new delivery boy doesn't know anything about the game and brings it to the right person... our last booking was on 26 March 2011.. no delivery. again booked on 09 april then says gas was delivered on 2 April.. what shall the consumers do against such activities?
                    dear sir
                    I had Book a LPG cylinder on dated 21/09/2011 by web my Booking No. 30 our consumer no.
                    is d5925 and deliovery date of cylinder was 25/09/2011 but till date i have not recieved
                    refill cylinder I am daily visit at agency but the agency person told
                    u r cylinder will be deliver with in two or three days today is 05/10/2011 my cylinder is npoyt deliverd
                    Agency dasna indane gas agency

                    Vill. Dhabarsi, Masoori, Ghaziabad.


                    My contact No. [protected]

                    binod gas distributor — non delivery of gs

                    I registered for delivery of refilled gas cylinder on 14 october 2011 but till now i didn't get my refilled gas cylinder.
                    Dear sir,

                    I have booked my cyliender on 03/09/2013 at Chaudhary Gas Distributors ageny Bastacola, Dhansar, Dhanbad, Jharkhand but till date that lpg cyliender was not deliverd inspite of several reminder. please veryfiy either they doing a black marketing and all. My consumer No is 2402. MY e-mail address is Swapna.[protected]@gmail.com & one more problem associated with it that they are also not giving the booking NO also.

                    I am waiting for your responce.

                    Thanks
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                      V
                      vishwanathan
                      from Delhi, Delhi
                      Feb 25, 2011
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                      Address: South West Delhi, Delhi

                      i booked cooking gas refill from sunder shyam enterprises,janakpuri-new delhi and the refill was delivered today.the cylinder weighed only29 kg
                      The delivery boy did not carry any weighing scale AND ADVISED ME TO KEEP ONE AND CHECK THE WEIGHT MYSELF! pl,direct the agency to replace the under weight cylinder.
                      my consumer no 14748..
                      yours faithfully, v.vishwanathan c-147 sainik nagar newdelhi 110059
                      dated[protected]
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                        K
                        kapil_0011
                        from Delhi, Delhi
                        Feb 25, 2011
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh

                        I sadhana Verma having gas conection of Indian 4 ankur gas agency con. No. Is a810056 . My agency is not booking properly my no. And the delivery of cylender is not made properly. Even the phone no.[protected] is not propely working they people not attend the phone and rude talking on phone at the time of booking . I thing they sale the cylender illegally. In. Hole year they only supply me 4 or 5 cylwnder. My mob no. Is [protected].plz reply me.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          K
                          kshitish mardi
                          from Sambalpur, Odisha
                          Feb 24, 2011
                          Resolved
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                          Resolved

                          Address: East Singhbhum, Jharkhand

                          sir,
                          I have a indane gas connection no GS-5669 at green indane service,mango jamshedpur-831018.i have booked for reffiling on[protected] number is 1154.But the agency not deliver the cylinder till now.the agency always switched off his telephone number.you can try on his telephone number[protected],[protected].kindly instruct him deliver the cylinder timely.
                          khitish mardi, con.no-GS-5669.
                          santal garh,sankhosai road number 01,
                          dimna road.po mgm collage, jamshedpur,
                          mob number-[protected].
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            B
                            Balagopan
                            from Mumbai, Maharashtra
                            Feb 24, 2011
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            I am Balagopan,

                            I am writing this on behalf of all motor vehicle users (especially chennai).

                            Yesterday i went to an indian oil petrol pump in adyar(opposite to adyar bus depot). I have asked to pour 10 litres.There were 2 person standing in front of me and asked for help. Intially the guy who wss holding the pertol gun has poured 2 litres knowingly and said that i have asked for 2 litres only.By that time the other person asked me some unwanted question to deviate me from there. Then they said that he has done mistake and dropped the balance 8 litres. When i checked, the complete 10 litres was not poured. There is some unique techinque followed by the staffs at this petrol pump.When checked it came to my notice that there was around 1 to 1 1/2 litres petrol has been stolen (my petrol indicator showed very less amt of petrol).
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            ioc PETROL — extra premium petrol & diesel

                            dear sir,
                            Few Minute ago I visited your petrol refil station at sakoli M/s Kapgate service station Sakoli 441802 dist Bhandara M.s i am surprises to know that the station has Extra premium petrol only with them.after enqury i come to know that nagpur depot is not suppling rather than extra premium petrol & diesel to them there.is it true.please take care of the matter.
                            thanking you


                            regard

                            k k changal
                            state bank of india
                            sakoli
                            [protected]

                            Indian Oil Petrol — Outlet employees charge exorbitant rates for loose oil

                            Dear Sir,
                            I notice at Venkaiya Filling Station located at Kukatpally, Hyderabad charge exorbitantly for the loose oil at all times something ranging from Rs. 185/- per Litre to Rs. 190/- per Litre when ever I draw fuel from them. When specifically been asked for the rate of oil seperately, the staff try to divert the situation and irresponsibily say that the amount charged is correct. When it is enquired from the office, it is noticed that the rate of oil per litre is Rs. 162.40 Ps. So much variation is intolerable and it is a great burden on the customers and it is cheated in this form. The other day when i asked to pour 200ml of oil, he has literally poured only 150ml and keeping the attention diverted and after noticing the error the employee ran away from there by saying some reason. It has become very difficult to control the situation. It is humbly requested to depute some one for making a surprise visits to the bunks and nab the culprits / corrupt employee / corrupt management and corrupt practices and to take stringent action against them.

                            ioc PETROL — Misbehaviour

                            Today, on 8th of August, at about 7 PM, when asked to fill my car with Xtra Premium Petrol at the Pump, Opposite Collectors Bunglow, College Road, Palakkad, Kerala, the pump boy filled with ordinary petrol. Since I was of the habit of filling only premium, which gives me smooth driving, I want to complaiant with the manager of the pump. There was no complaint register. Morover, the manager along with staff started to argue with me, like they were not bothered about the likings of customer. These ugly behaviour of IOC pumps will drag the customers to other brands and also give the company bad name. Dont lose some valuable customers. We are not at the mercy of pumps.

                            Indian Oil Petrol — Less Quantity Delivered

                            From
                            Kapur Auto Service Station
                            EAST OF VINOD NAGAR lok no 336,NEW DELHI,Delhi,Delhi,DEL


                            On this petrol today I ask for extra premium petrol of amount 300/-
                            Person who is distributing petrol have Table arrangement between customer and petrol display meter so that they dispaly is not visible.
                            he didn't feed the petrol quantity through keyboard. At the meantime money collector boy asking for money. I give him 1000/- Rs note. He is just shouting and saying that on this note total is writen with Red ink by bank we can't take this note and diverting my attention from Petrol Dispaly meter.
                            petrol distributernd boy finished his work and reset the meter first with out displaying me.Money collector boy is also normal and give me 700/-Rs back to Me.I report the boy he said mc is rst please ask to Mr Chaudhari for any explaination.Mr Chaudhari fill 60/- Petrol extra and said please makeup another time.I am asking for cash Bill for my Payment they are not interested at last i take it which is attached.
                            These type of problem's create loss of money,Time,faith on IOC brand. Please do the needful.

                            Petrol not as per quantity - Comment #1790612 - Image #0

                            Indian Oil Petrol — misbehaviour by employee and non availability of oil(normal) regular basis

                            In a indian oil pump near paltan bazar dibrugarh ,assam,(near brahmaputra hospital) there is chronically nonavalaibility of normal oil only extra premium is available and if some boby complain then the petrol pump owner and the employee uses slang and tell they will beat if anyboby complain against them.
                            kindly look into the matter urgentlyotherwise it will bring a very bad name for indian oil corporation.There should be vigilance from your side.
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                              ROHIT KHANDELWAL
                              from Bengaluru, Karnataka
                              Feb 24, 2011
                              Resolved
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                              Resolved

                              Address: Uttar Pradesh

                              Sir,

                              For the last 9 months I am waiting for a double cylinder connection at our residence but we were told that its uncertain when we will receive that and there is no supply for double cylinder in that particular area. I am a working professional and have to leave early for job so its very difficult to manage with one cylinder. Our repeated pleas to the Distributor authorities has fallen in deaf ears.

                              My Name :- ROHIT KHANDELWAL

                              My contact No is [protected]

                              My Address is H.NO.582, Viman Nagar , Near Chakeri Airport ,RAmadevi Crossing ,Kanpur-208007

                              GAS AGENCY : AJAY GAS AGENCY ,MALIK SHOOPING CENTRE , RAMADEVI CROSSING ,G.T. Road , Kanpur 208007
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                K
                                kunal das
                                from Kolkata, West Bengal
                                Feb 24, 2011
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                                Address: Hooghly, West Bengal

                                Sir,
                                Since 1&1/2 months I am suffering from non-availability of LPG GAS Cynlinder after booking 09//02/2011. The authorised agent of Hanseswari Gas Services is not responding and is not supplying the gas. Also they did not book when my gas was exhausted and they told me to inform after 15 days I shall be booked/ call for. They are actually entertaining after 20 days since the gas cylinder was vacant. Such type of situation I have been sufferring from since six months more. Please You may kindly take a necessary steps such irregular service.
                                Add: HANSESWARI GAS SERVICE, 14, Rudra Main Road, P.O.Bansberia, Dist. Hooghly. Ph. No.[protected]/6060.

                                Yours faithfully,
                                KUNAL DAS
                                CONSUMER NO. 6737
                                CONTACT NO. [protected]
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                                  A
                                  ashokmohanty35
                                  from New Delhi, Delhi
                                  Feb 23, 2011
                                  Resolved
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                                  Resolved

                                  Address: Khordha, Odisha

                                  Dear Sir,
                                  I am customer of your company having consumer no-20581 under your dealer Nobel Indane Gas Sahid nagar,Bhubaneswar.This is to informed you that i booked a gas on 28-1-011 through SMS in mobile no-[protected] and i got the confirmation booking no i.e11933 on my cell. After 26days i am not getting my cylinder.When i enquiry at your dealer they are telling that your cylinder supplied on 16-2-11.
                                  This type of harrasment they are doing with the customer. I have two cylinder for booking at dealer ship they are taking minimum 21 days after supply of 1st cylinder.
                                  Kindly give me your booking & delivery time between of 2nd cylinder after supplying of ist cylinder.
                                  I want a permanet solution for getting LPG gas.
                                  Plz give your solution in written otherwise i wii go to consumer forum in future.
                                  Regards
                                  Ashok MOHANTY
                                  CONSUMER NO-20581
                                  CELL NO-[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  my customer no. is 005898 distributor's name meena Indane gas service Jaton ka chauraha pilibhit (UP)
                                  my gas booking on dated 27.04.2014 but i not recieved my gas reffile when i contact in office of distributor's his employee is say they not give me gas cause they are sell my gas cylinder in black market & laught.

                                  Please take necessary action against the distributor's & his employees.
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                                    binod sinha
                                    from Etawah, Uttar Pradesh
                                    Feb 23, 2011
                                    Resolved
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                                    Resolved

                                    Address: Buxar, Bihar

                                    as per schedule LPG Domestic cylinder delivered to home. which charged twenty rupees has been taken per cylinder by Vindhavasini gas agency in this town ,but vendor is not delivered to home.another complaint about Vindhavasini gas agency Buxar, is not delivered on time LPG cylinder. my refile order dated 22.01.2011 is not delivered up to this time . Please take necessary action.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      P.P. Dhir
                                      from Bengaluru, Karnataka
                                      Feb 23, 2011
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                                      Address: Agra, Uttar Pradesh

                                      Dear Sirs,
                                      I have an Indane connection no. <MJ 8808> in my name from Ms. Marut Gas Service, New Agra, Agra.
                                      My regulator became defective today
                                      i.e. 23-2-11.
                                      Ms. Marut Gas have charged Rs. 150/- for replacing the regulator today. They have kept my old regulator and have refused to issue a receipt for Rs. 150/- or for the regulator.
                                      This action of theirs indicates that they should not have charged me for the regulator and should have replaced it FOC.
                                      I shall be grateful if you will help me and get my money refunded from them.
                                      Thanx and regards
                                      P.P. Dhir
                                      E-5, New Agra,
                                      Agra
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                                        urmil_desai
                                        from Ahmedabad, Gujarat
                                        Feb 22, 2011
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat

                                        Dear Sir,

                                        Myself Mr.Urmil Desai with customer number is 19263 in IOCL domestic cylinders of INDANE at Vadodara. Our dealer is M/S Rathva Gas Agency, Ellora part ,Vadodara. the main problem is that there is no any fix lead time for refilling of gas bottle from the dealer. we suffer a lot. they are not taking any responsibilities from their end. No any satisfied answer and also not attain any phone calls of the customer.My contect number is [protected].
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Domestic Gas — Delay Of Refilling Gas Cylinders

                                        Sir,
                                        As we are using the Indane Super Gas Past 20 years. K.Ramasamy, 3A kuppusamy nagar, Jothipiuram post, Coimbatore-641047.Our Customer No: 9381. our Gas Delivery From Super Gas Agency, Vadamadurai, Coimbatore. Tamilnadu. Distubutors Code: 3574825.
                                        we have booked the Cylinder For refilling on 06/11/2008. But till date we have Not Received the Cylinder.(03/12/2008)
                                        I have visited the office almost three times. But i didn't get any proper Response from the Distubutor.
                                        If i called over phone they asked to wait but no use at the End.
                                        Please Take this Complaint and do Needful to us. Be informed to me when the Complaint has take into action.
                                        My Mobile No: [protected]
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