Indian Oil Corporation [IOC] Complaints & Reviews

Dear Shrinivasarao,

At first We are very sorry for the inconvenience caused in the past and i am confident that we have improved our standards and also the entire team was altered to provide the best services.So therefore you are always welcome and moreover you can come and experience the change now.


Best Regards,
Pathy&Co
Customer Satisfaction is our priority.

Indane Gax — Regularly Phone busy

I can never get through this utility service Gas Booking lines. Whenever i call i find the phone busy!his phone no. is[protected]. my consumer no. is 27228, please look into the matter my mobile no. is [protected].

gas — phone busy

Dear Sir/ Madam,
I am Surender Kumar Gupta S-505 School Block Shakarpur Delhi-110092 & My Gas Registration number 680677, We have try for Booking my cooking gas last 5 days but phone continues busy, this problem not for one time, I have face problem every time, therefore please suggest what can do ?.
Thanks & Regards

Dear Sir,
My Gas connection No.17731 in K2 International at Sarita Vihar, New Delhi whenever I am calling for gas bookig than busy, result is getting very difficult to gas booking. Please provide details through online gas booking
Thanks
M.D.Sanwal

Indane Gas — phone busy

I have calling on the nos. 23033444, 23034222 of B.R. Gas Service for Indane located at 5-50, Chandanagar, Hyderabad - 500 050.But no one picks up the call and all the time the no is busy... I think they employees have hung up the phone so that the nos are always busy continuously. We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and avoid inconvience to gas users in this area.

I have calling on the nos. 22360415 & 22360416 of Jyothi Gas for Indane located at seshadripuram, Bangalore. But no one picks up the call and all the time the no is busy...
I think they employees have hung up the phone so that the nos are always busy continuously. We have been facing a lot of problem with this gas agency as this is a regular problem with them whenever gas booking is needed. I will request the Indane gas management higher authorities to please look into the matter and avoid inconvience to gas users in this area.

Domestic Gas — Cylinder Not Supplied

Dear Sir / Madam,

My Consumer No : AI9625
Dealer name : ANUSHKA INDANE (Nerul West, Navi Mumbai - 400 706)

I have given request dated on 30th Sept 2008 to supply full cylinder, but till date(16.10.2008) i have not received the same.

Regarding this 5-6 times i have given the complaints to that dealer, but we have not received the proper responce / respect from the personels.

Kindly do the needful to get the cylinder in time & take necessory action with the dealer.

With Regards,
Christopher.W

INDANE/Domestic Gas — Not Received the Connection yet

I have applied for the connection on 10th March 2010 but yet not received the same,please find below the details :

Company Applied : Baruipur Gas Service,UKILPARA,KULPI ROAD,BARUIPUR

Connection/Registration Number : [protected]
Application Date : 10 March 2010

Installation Address : RAJNITA GHOSH C/O PINAKI GHOSH,NATUN PARA,11 NO. WARD,P.O BARUIPUR,BARUIPUR

Contact Number : [protected]

sir, moonlight gas service, 19, G.T.Road, Bhadreswar, hooghly, west bengal. a very poor management distributor of this area, I think they have no right to deal with customer's in this busy world, they have no capacity to deal with thousands of consumer in this area, last 3 or 4 days their delivery men are on strike and management & office staff doing very good job they call all consumer's at their office, imagine thousands of consumer standing in line for a coupon on busy G.T.Road, old ladies, retired gentelmen, all are in que for a coupon for 3 to 4 hours, now if one got a coupon then he/she run to their gas godown for cylinders that is more than 3km from booking office, all right, now if a man/woman an employee of govt/private sector, think what's their conditions if they could not get the cylinder's on same day, when they are not doing any wrong with this ditributor, always pay 5/10 rs to the delivery man for smooth service for future but always get delay delivery 5/6 days.I, thank my self, that i have close relatives at neighbouring towns and they are under another distributor. All fault goes to the Indane Gas Company, that their staff knows every thing about this distributor instead of taking any action on behalf of his/her company, they taking something from distributor.

The reason for the poor service by Karuppiah gas agency is that it is owned by a political person who belongs to congress party.

Moreover there is a Manager who is said to be a lawyer. He will talk in high pitch even for a normal matter or won't hear anything what the customer says. The owner has purposefully put the lawyer in the gas agency to threaten or harass the consumers.

You won't get the telephone connection to the agency and even if you got the connection the person at the phone ask you to wait for some time and wilfully forgot that you are on the line. After some time you will naturally disconnect your phone fearing with raising phone cost.

Cylinder will be supplied after 7 or more days from the date of taking of printed bill and when you rebook cylinder they will take the date when they supplied after the bill date. So you will get the next cylinder approximately only after 60 days. It is also learnt that they are misusing the seniority for supplying the cylinder.

After frustration when you go and ask at the show room after failed attempt to get on phone, the clerk will say that you will get the gas today or tomorrow. But you won't get the gas even today or tomorrow. It will prolong for some more days and you will get the cylinder as and when they think to supply.

This is the plight of most of the consumers at Karuppiah Gas Agency, Sunder Nagar, Tiruchy. Why the IOC officials are reluctant to take action against Karuppiah Agency, Sunder Nagar, Tiruchirapalli 620021?

The IOC can take a survey about the Karuppiah Gas Agency from the consumers and cancel the licence if it is proved that they are offering a poor service..

To put an end to the consumers sufferings, the IOC should have a centralized booking system like telephone department centralized automated complaining system so that consumers can escape from this unscruplous agencies like Karuppiah Agency and its Manager.

I also agree with your complaint. Consumers are not getting any responsible reply from the staff there. Telephone connection won't get. When you go in person they will say that it is power cut. So they won't take complaint now. When the power is available they will say that it is out of office hours and won't reply to the query. Cylinders are supplied more than 7 days after taking out the printed bill. When rebooking they will take the date when the cylinder was actually supplied. So the consumers will be the sufferer for the delay by the Karuppiah Agency.

CYLINDER NOT SUPPLIED
Sir,
Last month (6.2.2012), I had booked a cyllinder with M/S Karthikaya Agencies, bungalow Natham Road, Madurai-14, Tamil Nadu. My consumer number is 34002. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used nasty language against me. I request you to take further action.

Dear sir,

I have booked my cyliender 11 jan 2008 at shree bajrang indane ageny sonari kagalnager jsr jharkhand but till date that lpg cyliender was not deliverd. please veryfiy either they doing a black marketing and all.

I am waiting for your responce.

Thanks

heera

Dear sir,

I have booked my cyliender 18 jan 2008 at Chaudhary Gas Distributors ageny Bastacola, Dhansar, Dhanbad, Jharkhand but till date that lpg cyliender was not deliverd. please veryfiy either they doing a black marketing and all.

I am waiting for your responce.

Thanks

Ravi Shankar Mishra
Cust No. 10245

Complaints on "Indane LPG Gas"
Read more complaints on this Company
Indane LPG Gas
Posted:[protected] by HarDayal [send email]
NON DELIVERY
Dear sir,

I have booked my cyliender 02 Feb 2008 at Trupati Gas Agency Rohini Delhi 110085. I received my cylender on 18 Feb 2008. After 21 days date of last booking I dail phone no.[protected] for book my cyclender but refuse to booking of my cylender by Trupati Gas Agency staff. Trupati Gas Agency is not given the Booking no. at the time of booking. My customer No. is ZT 14340. I request to you please give the instruction to Agency regarding giveing the booking no. in future.

I am waiting for your responce.

Thanks

With regards


Har Dayal
Customer No. ZT 14340
R/o B-2/356, Sector -6
Rohini
Delhi.1100085.

Dear Sir,
I am Arjun Singh Pal consumer no. P16150 of Punam Gas Service Gwalior, last one month Many time booking on phone no response also booked personally but no response till date also not giving any booking no. for ref.
I request you please delivered LPG on priorty
thanks

Arjun Singh Pal
Near Shanti Niketan School, Shyamnagar Gole ka Mandir
Gwalior (MP) 474005
Mob. [protected]

Dear sir,

I have booked my cyliender 09 March 09 at Rasmi Rathi Gas Distributors ageny, Kankar Bage, Malahipakari chok, Patna but till date that lpg cyliender was not deliverd.He is always say to Gas is not avilailebal, when deliverd then say to booking after 20 Day then supply after 20 Day. please veryfiy either they doing a black marketing and all.

I am waiting for your responce.

Thanks

Ram Nath Pd.
Customer No. U6608
L.I.G 5/150
Hanuman Nagar
KanKar Bagh
Patna-800020

i am satyavir singh. resident of A-559, street no-2, Nathu colony Nathu Pura Burari delhi-84. i am cosumer of PARUL GAS SERVICE SANT NAGAR BURARI DELHI-84. My consumer no is 12750. it no is registered on my mother;s name Mrs. Shaym Wati. i booked my no dated 21/5/2009. my receipt deley form ageny of date 23/05/09. but their supplier do not delevery on dated 26/05/09. when we asked them he saw receipt to me and told me that i will delever your cylinder after three days and use dirty words.i request plz take necceary action and please veryfiy either they doing a black marketing and all.


Thanks
Best Regard
Satyavir singh
A-559, Street No-2
Nathu colony Nathu pura Delhi-84
M No:- [protected]

i have booked my cylender on 28th july 2009 against c.no.19075 at sunder shyam enterprises a-1 janak puri.but till date lpg cylender not deliverd. please veryfiy.i am waiting for your responce.
thanks

nisha tyagi
mobile:[protected]

I have booked my cylinder 17/07/ 2009(co no:4151) at Guhan Gas Service(Ad -hoc) Andoorkonam, Ap/X-66 Near Thonnal devi temple, Kaniyapuram, Trivandrum, Kerala. But till date that lpg cylinder was not deliverd. please verify whether they are doing a black marketing and all.They are always saying abt some strike and shortage of cylinder.Our minister is saying that all the customers should be provided cylinder with in 20 days .

I am waiting for your response.

Thanks
Sainudeen j
Puthen veedu
Stationkadavu kazhakuttom po
Trivandrum-695582 kerala
mob:[protected]

To, Who ever It may Concerned
I Dr.N.B.Sharma A Customer Of Jalaram Gas Agency (indane Gas) Ta-Idar Dist-Sabarkatha State-Gujarat Presently Residing at Village-Verabar, My Concumer No-JG11162, After Communication Many Times To Jalaram Gas Agency Idar Neither He Had Supplied Me A Refill Nor He Communicated Me For The Supply Of Gas Refill This Is Serious Mistake On The Part Of Distrubutor That Is Jalaram Gas Agency Idar.
Please Direct Him For Regular Supply Of Gas Refills At Village-Verabar Ta-Idar Dist-Sabarkatha, State-Gujarat.

sunder shyam enterprises( LPG gas agency) — non delivery of gas to the right consumer

complaint against.SUNDER SHYAM ENTERPRICSES,B-20, JANAKPURI A BLOCK
complaint from..FRANCIS JOSEPH, CONSUMER NO.17907
since 3 years gas is delivered 20 - 23 days late. someone else is misusing our gas connection. whenever gas is booked they say gas was delivered already. (we are told delivery date which is 2 or 3 days prior to our booking) customer complaint cell doesn't pick up phone even after 30 minutes long wait on line....twice gas was delivered without our booking........means somone known to the agency is booking gas and the new delivery boy doesn't know anything about the game and brings it to the right person... our last booking was on 26 March 2011.. no delivery. again booked on 09 april then says gas was delivered on 2 April.. what shall the consumers do against such activities?

dear sir
I had Book a LPG cylinder on dated 21/09/2011 by web my Booking No. 30 our consumer no.
is d5925 and deliovery date of cylinder was 25/09/2011 but till date i have not recieved
refill cylinder I am daily visit at agency but the agency person told
u r cylinder will be deliver with in two or three days today is 05/10/2011 my cylinder is npoyt deliverd
Agency dasna indane gas agency

Vill. Dhabarsi, Masoori, Ghaziabad.


My contact No. [protected]

binod gas distributor — non delivery of gs

I registered for delivery of refilled gas cylinder on 14 october 2011 but till now i didn't get my refilled gas cylinder.

Dear sir,

I have booked my cyliender on 03/09/2013 at Chaudhary Gas Distributors ageny Bastacola, Dhansar, Dhanbad, Jharkhand but till date that lpg cyliender was not deliverd inspite of several reminder. please veryfiy either they doing a black marketing and all. My consumer No is 2402. MY e-mail address is Swapna.[protected]@gmail.com & one more problem associated with it that they are also not giving the booking NO also.

I am waiting for your responce.

Thanks

ioc PETROL — extra premium petrol & diesel

dear sir,
Few Minute ago I visited your petrol refil station at sakoli M/s Kapgate service station Sakoli 441802 dist Bhandara M.s i am surprises to know that the station has Extra premium petrol only with them.after enqury i come to know that nagpur depot is not suppling rather than extra premium petrol & diesel to them there.is it true.please take care of the matter.
thanking you


regard

k k changal
state bank of india
sakoli
[protected]

Indian Oil Petrol — Outlet employees charge exorbitant rates for loose oil

Dear Sir,
I notice at Venkaiya Filling Station located at Kukatpally, Hyderabad charge exorbitantly for the loose oil at all times something ranging from Rs. 185/- per Litre to Rs. 190/- per Litre when ever I draw fuel from them. When specifically been asked for the rate of oil seperately, the staff try to divert the situation and irresponsibily say that the amount charged is correct. When it is enquired from the office, it is noticed that the rate of oil per litre is Rs. 162.40 Ps. So much variation is intolerable and it is a great burden on the customers and it is cheated in this form. The other day when i asked to pour 200ml of oil, he has literally poured only 150ml and keeping the attention diverted and after noticing the error the employee ran away from there by saying some reason. It has become very difficult to control the situation. It is humbly requested to depute some one for making a surprise visits to the bunks and nab the culprits / corrupt employee / corrupt management and corrupt practices and to take stringent action against them.

ioc PETROL — Misbehaviour

Today, on 8th of August, at about 7 PM, when asked to fill my car with Xtra Premium Petrol at the Pump, Opposite Collectors Bunglow, College Road, Palakkad, Kerala, the pump boy filled with ordinary petrol. Since I was of the habit of filling only premium, which gives me smooth driving, I want to complaiant with the manager of the pump. There was no complaint register. Morover, the manager along with staff started to argue with me, like they were not bothered about the likings of customer. These ugly behaviour of IOC pumps will drag the customers to other brands and also give the company bad name. Dont lose some valuable customers. We are not at the mercy of pumps.

Indian Oil Petrol — Less Quantity Delivered

From
Kapur Auto Service Station
EAST OF VINOD NAGAR lok no 336,NEW DELHI,Delhi,Delhi,DEL


On this petrol today I ask for extra premium petrol of amount 300/-
Person who is distributing petrol have Table arrangement between customer and petrol display meter so that they dispaly is not visible.
he didn't feed the petrol quantity through keyboard. At the meantime money collector boy asking for money. I give him 1000/- Rs note. He is just shouting and saying that on this note total is writen with Red ink by bank we can't take this note and diverting my attention from Petrol Dispaly meter.
petrol distributernd boy finished his work and reset the meter first with out displaying me.Money collector boy is also normal and give me 700/-Rs back to Me.I report the boy he said mc is rst please ask to Mr Chaudhari for any explaination.Mr Chaudhari fill 60/- Petrol extra and said please makeup another time.I am asking for cash Bill for my Payment they are not interested at last i take it which is attached.
These type of problem's create loss of money,Time,faith on IOC brand. Please do the needful.

Indian Oil Petrol — misbehaviour by employee and non availability of oil(normal) regular basis

In a indian oil pump near paltan bazar dibrugarh ,assam,(near brahmaputra hospital) there is chronically nonavalaibility of normal oil only extra premium is available and if some boby complain then the petrol pump owner and the employee uses slang and tell they will beat if anyboby complain against them.
kindly look into the matter urgentlyotherwise it will bring a very bad name for indian oil corporation.There should be vigilance from your side.

my customer no. is 005898 distributor's name meena Indane gas service Jaton ka chauraha pilibhit (UP)
my gas booking on dated 27.04.2014 but i not recieved my gas reffile when i contact in office of distributor's his employee is say they not give me gas cause they are sell my gas cylinder in black market & laught.

Please take necessary action against the distributor's & his employees.

Domestic Gas — Delay Of Refilling Gas Cylinders

Sir,
As we are using the Indane Super Gas Past 20 years. K.Ramasamy, 3A kuppusamy nagar, Jothipiuram post, Coimbatore-641047.Our Customer No: 9381. our Gas Delivery From Super Gas Agency, Vadamadurai, Coimbatore. Tamilnadu. Distubutors Code: 3574825.
we have booked the Cylinder For refilling on 06/11/2008. But till date we have Not Received the Cylinder.(03/12/2008)
I have visited the office almost three times. But i didn't get any proper Response from the Distubutor.
If i called over phone they asked to wait but no use at the End.
Please Take this Complaint and do Needful to us. Be informed to me when the Complaint has take into action.
My Mobile No: [protected]

Sir,
I am Indane gas customer. my customer no is 8248 . and our distributor's code is 4589401(mohan gas agencies ,chathannoor ,kerala)
.We booked for refilling the cylinder in last september 17(17/09/2010). they don't refilled the cylinder at this time(30/10/2010).please solve this problem