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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 532

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M
mandal.pratap
from Mumbai, Maharashtra
Oct 9, 2010
Resolved
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Address: Howrah, West Bengal

Dear Sir/Madam,

This is to enquire that is it so that your company doesn't accept any new booking on Saturday? I haven't found any such norm either in your site or anywhere in the premises of your distributor's building. Yet the same has been told and been misbehaved by your distributor-
Modern Gas Agency, 128
G.T. Road, Bally Street
Bally, Howrah-711201
Landmark: Opposite Bharat Petrol
Phone:[protected].

It has compelled me to rethink whether to take your service or not.

Pratap Mandal
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sandeepkumar8086
    from Delhi, Delhi
    Oct 9, 2010
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    Address: Dehradun, Uttarakhand

    Dear Sir/Madame,

    This state is totally corrupted in everything. Here the procedure for registering the gas.

    1. Until 21 days pass you can't book your next gas connection.
    2. You can't take your gas until 7 days of booking date is not in your booklet.

    Now this 02/10/2010 (Gandhi day) was Saturday and every govt. office was closed. So I registered gas in 04/10/2010.
    Every Saturday Gas distributors comes. Cut your book receipt (09/10/2010). Now he is telling me you can't get gas because you didn't passed 7 days. When I ask the gas office, she is telling me what I do if Gandhi born on 02 October. I requests you either don't give them leave on 02 October or stopped celebrating Gandhi Day.

    Now I can't get next 7 days, we lives in rural areas and our gas can only survive 20 days maximum.

    Village: Chandrabani, Near ISBT Dehradun
    Gas Connection: Indane Gas Corporation


    Regards,
    Sandeep
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Sir/Madam

    Sub: non delivery of cylinder
    our ref: Consumer no.32362 name: P.Venkateswara Rao, Mobile No. [protected]
    Your Ref: No.369356 dt.7.7.2012 and Ref: No.372004 cash memo.4037 dt.10.07.2012

    With refernce to the above, I booked refil cylinder on 07.07.2012, You have snet sms as culinder has been delivered vd cash memo 4037, but so far we have not received and we awaiting desperately for the same. pl expidite same at the earliest possible.

    Thanking you,

    Yours faithfully,

    P.Venkateswara Rao
    H.No.5-4-6
    near Bus Stop
    Bhavani Colony
    Rajendra nagar
    Hyderabad-500 030.
    THANKS
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      P
      pawan rawat
      from Mumbai, Maharashtra
      Oct 9, 2010
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      Address: Jalpaiguri, West Bengal

      Sir,
      I am a consumer of indane gas under distributor Shanti gas,Binnaguri.My consumer no. is 9847 in name of Mrs.Santi devi Rawat. My complaint is that agency donot take futher booking within 21 days from last date of delevery.i.e., booking is possible only possible after 21 days from the last date of delevery. This is very stuning for me because as far I know there is no such guidelines been ruled by Indane gas.Moreover they normally take 10-15 days for delevery. In the panic we have to rush to depot for gas.However they charges for delevey being fixed by Indane gas.
      I therefore request you to take necessary action in the regard for our inconvience.
      Thanking You,
      Your truly,
      Pawan Rawat,
      Mob.[protected]
      ethelbari,jalpaig(W.B)
      Aug 13, 2020
      Complaint marked as Resolved 
      This is hard to beleive that there is such rule that booking will only be possible after 21 days because it is not like this inDelhi where my brother lives. Please help
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        A
        aksingh1971
        from Noida, Uttar Pradesh
        Oct 8, 2010
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        Address: Gautam Buddha Nagar, Uttar Pradesh

        sir,
        I was booked a Indane gas cylinder on 11/09/10, at 13;26;48 online (Phone no. [protected]). I was told 22nd is your number. After passing 15 days i was waitting for delivery. When it has not delivered after passing 20 days, I was started trying to know the position of my booking. I made call for many days after several days attempt today (8/10/10) I got connected where i came to know there were no booking mentioned.
        I would like to know who committed the fault and who is responsible of this mischieve activity.
        a k singh
        consumer no. k9732
        mob. no. [protected]
        email. [protected]@rediffmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          suhasCH
          from Bengaluru, Karnataka
          Oct 8, 2010
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          Address: Ernakulam, Kerala

          dear sir

          i am using indane lpg for more than 15 years, consumer no: 3146, attached to abhilash gas agency located in north paravur( phone [protected]), since last week i cant book the gas. i tried many times using my mobile its not working and also i contacted the dealer and they dont give any solution.plz help me to get the refill...


          rgds
          Sajan C P
          Nanthiattukunnam
          N Paravur
          [protected]
          ,,,,,,,
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            Sanjit Sarkar
            from Guwahati, Assam
            Oct 8, 2010
            Resolved
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            Address: Nagaon, Assam

            Dear Sir/Madam,

            The sole Gas Agency at Hojai M/S.Treemurti Gas Service is regularly violating all laid down Rules & Regulations regarding Distribution of LPG Cylinders to its bonafide Consumers.Lots of agitations hels earlier and complaints has been lodged with concerned Offices/Officials of concerned departments but most regretfully and unfortunately , I beg to inform your good office that no positive steps has since been taken by the concerned authority or departments so far for the greater interest of bonafide consumers of IOC with M/S.Treemurti Gas Service , Hojai, Assam.

            Please take some stringent steps/measures against the said distributor fir regularly violating all laid down Rules & Regulations regarding supply/distribution of LPG Cylinders to the consumers.

            Thanking You in anticipation.

            Your Sincerely,

            Sumit Sarkar,Hojai,Assam.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir/Madam,

            The M/s.Bindu Indane Gas Service (at Bugrasi & Simbholi) is regularly violating all laid down Rules & Regulations regarding Distribution of LPG Cylinders to its bonafide Consumers. They are blacking the LPG Gas regularly. They have never supplied the cylinder at consumer residence. They are not using deliver truck for deliver the LPG Cylinders. As per the rules of LPG distribution Rules 2001, they are cheating with all consumers by saving the investment of transportation charges of cylinders. If I am not wrog, they are saving Rs.8/- per cylinder because all cylinders are booking by customer at their premises and they are lifting themselves. They have not bothered of any educated person who know the Rules and Regulation settled by the Oil and Gas Regulatory Authority established pursuant to the Oil and Gas Regulatory Authority Ordinance, 2002, when he want to interduce them regarding the Rules, they threatend and infrom that contact with IOCL officers, they can not do anything. They say HAMAM ME SAB NANGE HAI. (No control of their language.) The way of treatment seems that the conusmers have done the big mistake to get the GAS connection from said Gas Agency. We have been completely faild to understand that why the IOCL distributing GAS DISTRIBUTION LICENCE to this type of dishonest person. It should be for honest person.
            Further, lots of aligations had earlier and complaints had been lodged against said Agency. One Police Complint had loged in Bugrasi Police Station against said Gas Agency for stolen of LPG Gas Cylinders by themself. The record is avialabe in Bugrasi Police Station. They are not honest person who are running this Agency. They are doing unethical business and violating all Rules & Regulations of distribution. Several complainst have been loged to the concerned departments but most regretfully and unfortunately, I beg to inform you that no positive steps have been taken by the concerned authority or departments.

            You are requested to kindly take some stringent steps/measures against the said distributor against regularly violating all laid down Rules & Regulations regarding supply/distribution of LPG Cylinders to the consumers.

            Your prompt action and co-operation in the matter would be highly appreciated.

            Thanking you,

            Your Sincerely,

            Arun Chaudhary
            Delhi
            [protected]
            To,
            The Managing Director,
            IOC Ltd, Bamuni Maidan,
            Guwahati-781021

            Subject : - Request to provide the sufficient LPG cylinder to run the Mess of Vidyalaya –reg.

            Sir/Madam,

            With reference to above cited subject, I would like to request to bring your kind notice that, ours is “Residential co-educational Institute” run by Ministry of HRD, Govt. of India, where the 200 students of district & staff are staying in the campus. In our institute the lodgeing & boarding facilities are being given free of cost by Govt. of India.

            At present the vidyalaya having 10 LPG connections, as per our requirement consumption of 30-35 cylinders are required in a month to prepare meal for 3 times in a day & to provide boiled drinking water.

            Earlier we were getting the required quantity of cylinder from “Ruina Indane Gas service, Haflong, Dima Hasao, but recently the gas agency denied supplying the required quantity of cylinders due to their administrative difficulties.

            Hence, you are requested to give the necessary instruction to supply the required cylinders to vidyalaya as a special case.

            Thanking you,


            Yours faithfully,


            (R.S.Chandanshiv)
            PRINCIPAL
            Copy to –
            1. Hon.Dy.Commissioner & Chairman, VMC, JNV, Dima Hasao-
            for kind information & favourable action
            2. Area Manger, Indian Oil Corporation, Nagaon, Assam
            3. Ruina Indane Gas service, Haflong, Dima Hasao- for kind information.
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              V
              Vijayalakshmi.V.K
              from Shoranur, Kerala
              Oct 7, 2010
              Resolved
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              Address: Thrissur, Kerala

              I am vijayalakshmi from kerala.I'm a LPG consumer with Bhubaneswar Gas Services, Bhubaneswar, Orissa. Customer no is 29858. Now I am shifted form Bhubaneswar to Kerala. My connection is more than 9 year old. I want to transfer it to Kerala.The Agency is agree to transfer it. They are give me the transfer letter to maliyakkal gas agency, thalikulam, thrissur, Kerala. But they says that the supply consumer card has alrady a connection so they can't give me the connection. I am unmarried women now I am living in Pallakkad district for rent. How can I get the shfted cylinders.
              Aug 13, 2020
              Complaint marked as Resolved 
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                R
                RAJE TIGER
                from Ghugus, Maharashtra
                Oct 7, 2010
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                sir,
                i m lpg consumer in ashta .i booked lpg cylinder refill on 24/9/2010on phone, my custmer no. is 4780.
                on enquiring from vendor on 5/10/2010 and 6/10/2010 he says it would take another days to get my refill.next day i give complant but he not taken.
                i was unable to contact the distributor.
                i want to know the cause of delay and quick action to be taken as it is about already 34 days from my last refill and it is really difficult to wait for another days.

                Akkatai Waghmare
                a/p Ashta (gandhinager)
                tal-walwa dist-sangli
                pin-416301
                Sir,

                I am the consumer for indane lpg gas more than 10 years Ms Nath Traders, Zamrud pur, G K-I, New Delhi til date lpg gas not delivery within 4 to 5 days from the booking date, I have already booked lpg gas on 29.09.2011 booking no. 4532934 till date not delivery & al so pickup telephone tel no.65093257

                pls corection in booking system & delivy lpg gas within 4 to 5 days all consumer

                Rgds

                Deepak Jena
                Mob-[protected]
                Consumer no. 26789
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                  J
                  johv2001
                  from Coimbatore, Tamil Nadu
                  Oct 7, 2010
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                  Address: Tamil Nadu

                  I had transferred my Indiane gas connection No. 27670 Subcription Voucher No. [protected] through Transfer termination Voucher [protected] dated 05/10/2010 from M/S J. V. Indane gas agency Avinashi/Tiruppur to M/S Kumar gas agency Mangalam Road/Tiruppur. Submitted passport copy as identity proof and Rent receipt as address proof. The Owner of the building where i am staying is M/S Indian dyes and chemicals so gas agency cant acept this as rent receipt.According to them It must be some individual name. Give me your advice.
                  very bad service
                  Very bad service and my SMS received amount 748 delivery boy getting amount 790

                  Transfer of connection - Comment #3638620 - Image #0
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                    I
                    iahmad
                    from Delhi, Delhi
                    Oct 7, 2010
                    Resolved
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                    Resolved

                    Address: Dhanbad, Jharkhand

                    I am customer of INDANE gas service M/s Binod gas Agency , sindri , Dhanbad my consumer no. is 23816 having double cylinder connection.
                    Istead of my repeated request for refill of LPG cylinder from last 25 days
                    they are not paying any heed. Kindly suggest what to do.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    IOC LPG — NOT RECEIVED GAS CYCLENDER ON TIME

                    I AJAY KUMAR HOLDING LPG CONSUMER NO. 007219, DABWALI (HARYANA) OF M/S HARYANA GAS AGENCY (EXTENTION COUNTER) DABWALI (HARYANA ), SIR I BOOKED GAS ON DT. 18.02.09 AND TILL DATE i.e. 16.03.2009 I HAVE NOT RECEIVE GAS CYCLNDER WE HAVE CALEED THE AGENCY EVERY DAY THEY ARE TELLING ME NEXT DAY YOU WILL RECEIVE CYCLENDER BUT TILL DATE WE HAVE NOT RECIVE . KINDLY DO NEEDFULL & SIR I RECEIVE LAST REFILL DATED 21.01.09

                    Indian Oil — Not delivering the LPG Gas cylinder

                    I have booked a gas cylinder 20 days before, from Ranie Enterprises (44, Perumal Nagar, 2nd Street, Madipakkam, Nanganallore. Chennai-61). While booking the cylinder, they said they will deliver it in 13 days. Now it is 20 days and when I checked with them, they say that, the delivery boy couldn't find us in the address given and they have returned. But for the past 1 year they are delivering the gas in the same address as given to them. How-come they couldn't find the address THIS time?

                    Last time, when the boy was taking the gas inside my house, because of his carelessness, he made some damages in my house. I complained that in the agency. I think, because of that, the boy is taking revenge on us. (Or the 'agency' might have sold it in the black market, as it is common.)

                    Whatever it is. I want the gas cylinder immediately. The agency, or the boy is not supposed to torture the customer for their ego.

                    Please make arrangements to deliver the cylinder. Because, my cylinders are empty.

                    I hope Indian Oil Corporation will take necessary steps at the earliest.
                    My customer number is 40125.
                    I am customer of Nangal Gas Service of punjab State. I booked my gas refil cylinder on 19/4/10 through help line servie Nie tech Phone No.[protected] and not recerved gas til today My consumer no. is NG-23849
                    JIT RAM
                    I am customer of INDANE gas service M/s Shri Radha Govind Gas Agency, 9/171, sham block, Kailash Nagar, Delhi-31. My consumer no. is 1267 having double cylinder connection.
                    Istead of my repeated request for refill of LPG cylinder from last 15 days
                    but not delivery in this time why? & distributors always one ans. not cylinder for me.
                    distributors tell me every booking. booking time is 25 days. if you mind, I am wrong. then check my distributors refilling booking statements. my contact no. [protected]
                    I am a customer of INDANE gas service M/s Deepganga gas agency, Ramnagri mod, Ashiananagar Patna. The agency never response on telephone, as i am Sub-divisional engineer and always working in different sites it is very difficult to go the gas agency.Kindly solve my problems as there is no other male member in my family. THANKS.
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                      A
                      amit2345
                      from Mumbai, Maharashtra
                      Oct 7, 2010
                      Resolved
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                      Resolved

                      Address: Varanasi, Uttar Pradesh

                      gas distributor of Ioc has told that booking is done after 21 days of previous booking.But
                      now he denie in booking and told that booking has been done after one month of delivery this create a problem. first delivery is done after 3 to 4 days of booking so every time of booking increase by 3 to 5 days. No term and condition of booking is provide to any customer.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        K
                        kulkarni jayant r.
                        from Coimbatore, Tamil Nadu
                        Oct 7, 2010
                        Resolved
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                        Resolved

                        Address: Anand, Gujarat

                        other companies deliver within 48 hours.why indane does not deliver ? I have booked cylinder on 27 th sept 10, with Henish gas agency.Till I have not recd. cylinder.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Indane Gas — delay refill of Gas

                        Dear Sir/Madam,
                        I am customer of indane gas my conumer No.32010 Kanpur Gas & Allied agency, The Mall, Kanpur.Dist. and their telephone no.[protected]. I have booked for refill on 18.03.2009 but till now they have not supplied a refill. at the time of booking they were told me to send refill in 8 days but 21 days over but not send a refill till now and also they were not giving a proper reply. Booking for refill also they will book for refill 21 days after sending the cylinder and 15 dasy to supply the refill totally the customer has to receive refill in 40 days. so i am requesting you to Book my complaint as well take some strict action on that agency.

                        Your prompt action will be highly appreciated
                        plz booking gas indiane agency name sidhartha enterprises consumar no 17770

                        Indane Gas — Delay for Gas Refilling

                        Dear Sir,

                        I am staying in Gandhinagar, Gujarat. This is to put to your notice that I have been facing the problem of refilling my gas cylinder every time I book it. As per the rules laid down for the dealers I hope that the refill should be made within 2 days from the day of booking, but still nothing is being done even after days beyond the limit. I hope to see some positive action from your end at the earliest.

                        Regards,

                        Manmohansinh Chauhan.

                        Indane Gas — REFILL OF GAS

                        I HAVE BOOKED REFILLING OF GAS ON 9-AUGUST-2009 AND DEALER TOLD ME THAT DELIVERY WILL BE MADE AFTER 7 DAYS WHICH IS CAUSING INCONVENIENCE, BECAUSE I HAVE SINGLE CYLENDER.

                        CONSUMER NO: AK2175
                        DISTRIBUTOR's CODE: 217876

                        Indane Gas — refilling

                        dear sir,
                        I booked through telephone no 1260 of inden gas service on 25.08.09 and get serial no 3 . but not yet get refill cylynder till date. so i bookd again on 21.09.09 and get sirial no 1.

                        so what about sirial no 3 i dont have any cylynder .
                        kindly look inti the matter sympathically.

                        thanking you,
                        your's faith fully.

                        pranab kumar samanta
                        mob.no. [protected]
                        baruipur gas consumer no - 25383
                        I want to get better service

                        Indane Gas — refilling of gas

                        Dear sir,
                        my consumer no is 07445, Distributor no 27466070, Nitin Gas Agency Yavatmal M.S.
                        we have refilling problem since last so many days. distributor made rule to go for booking after 21 days.he speaks very arrogantly. everytimes for single refilling we went 5-6 times.sir since last three days we r making food on oven. i am requesting u, please do needful

                        Indane Gas — refill gas

                        sir, i am arun,gas servise is very bad after booked 3 4 weeks late gas delivery.my c.no.4072 sreekrishna gas agency vazhakulam muvattupuzha.so pls help us.

                        Indane Gas — refill

                        Dear Sir,

                        My name is jagmohan and i live in Najafgarh. I have cylinders of Indane gas and my booking office is Shanti gas in Palam Colony. i have booked the cylinder for refill last week but nobody from their office has come uptill now. the Phones lines always kept busy when we try to complain again through phone. So please sir help us out as we in big problem. We have to eat the food of Restaurants which is not good for our health..
                        Please sir take a rapid step to make us free from diseases.
                        respected sir
                        we are consumer for gas at vadodara gujarat.since 6 months the gas connection stopped and asking for nomination formalities . sothat we already given all document affidevit but your dealer yaju inden not making formalities & without any reason stopped delivery for bottle its very dificult to convince this people now what reason these is become delay .my father expired and i given death certificate, affidevit pl. ensure the complition and start the service immediate . to stop an essential needs is an indian offence.

                        soham noshir gai

                        Indane Gas — DELAY IN DELIVERY OF REFILL

                        I HAVE BOOK MY INDANE GAS ON 5 FEB 2011 VIA IVR. MY INDANE GAS AGENCY NAME IS FLAME CENTER, SOUTH PATEL NAGAR MARKET NEW DELHI .MY CONSUMER NO IS 12962. BUT AFTER THE TWO WEEK REFILL IS NOT DELIVER TO ME PLEASE TAKE SOME ACTION ON THIS COMPLAINT.


                        REGARDS
                        NAVEEN RATHORE
                        [protected]
                        Sir,
                        I had booked refill gas by online on 13th Nov.2011 and my booking reference no. is 288259. More than 25 days gone i had received refill gas from the Gas Agency.
                        What can I do now?

                        Indane Gas — Delay of Refill Gas

                        Dear Sir,

                        My name is Syed Usman. My Gas Agency name is Nethaji Gas Agency, Seven Wells Street, Chennai-1. I had booked refill gas on 13th Nov, 2011 and booking reference is 288259. More than 25 days booking refill gas i had not received any message from the Indane Gas. I am very much disappointed. Please take steps to deliver the refill gas in 3 days.

                        Thanking you,

                        Syed Usman
                        dear sir my refill booking no 211394 on 27/4/2012 cylinder delivery nor recivec still 18/5/2012
                        dear sir my refill booking for consumer no 16991 and booking reference number is 272716 on 04/11/2012
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                          S
                          sabujsabuj
                          from Egra, West Bengal
                          Oct 6, 2010
                          Resolved
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                          Resolved

                          Address: East Medinipur, West Bengal

                          I am Manatosh Kumar Bhunia, a customer of INDANE GAS. My customer Id is S-1235 and the dealer's name is SAINIK INDANE SERVICE, Mahishadal, East Medinipur. I booked a gas cylinder on 29th of August. But till now I have not got the gas cylinder. I met the dealer bodily for two times. I have even telephoned him at least 10 to 12 times. Firstly he replied he had sent the cylinder but the gas carriers might do something wrong. I telephoned him consecutively for three days 4, 5 and 6 Oct. Each time he replied that he will send the cylinder that day. But till now he did not send me the cylinder. Already 40 days have been passed but till now i have not got the refilling cylinder. I can not understand what to do now. Please do something. I feel helpless.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

                          Please look into this.

                          Ananta Pati,
                          70, SF, PKT-1, Sector -7,
                          Ramprastha Greens,
                          Vaishali, GHZ.

                          IOCL/Indane Gas — Gas Cylinder Leakage

                          My Supplier is Yadu Indane Gas. The compliant for leakage in the cylinder is not being registered by anyone.

                          Complete Address:
                          70, SF, PKT-1, Sector-7, Ramprastha Greens,
                          Vaishali, Ghaziabad

                          Please look into the same.

                          Regards,

                          Ananta pati

                          IOCL / Indane Gas — Leakage in Gas Cylinder

                          I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

                          Please look into this.

                          Ananta Pati,
                          70, SF, PKT-1, Sector -7,
                          Ramprastha Greens,
                          Vaishali, GHZ.

                          IOCL / Indane Gas — SUPPLY DELAY

                          Dear Sir,
                          I Mr.K.SAHADEV/GAS CONSUMER NO-S 18715 of Sambalpur,Orissa.My Gas dealer was M/S LIPI GAS.I booked for gas on[protected].They replied within two to three days I will get Gas.I have one cylinder.Can I get another cylinder?Till now I did not get Gas.When I called two days back for Gas they assured to get on the same day.Their tel no[protected] always shows busy.Somewhere they are mishandling their tel-no to show like that.If really that much busy why don`t to arrange another no from there or Gas dept.I need answer the reason for this delay.Also I need a tel no to assist for customers.

                          Thanking you sir,

                          With Regards
                          sir my consumer no is14439, i booked gas in sampally gas agency .they did not send the cylinder. this is not the first time always they dont send the cylinder weeks together. if i enquire they r saying cylinder is already dispatched. what is happening i am not able to understand ... are the delivery boys senlling cylinder in black?????please respond to my compliant my cell no is [protected]

                          indian gas cylinder re filling — re filling of indian gas cylinder

                          i am a consumer of indian gas my consumer no is 42183 , i have booked cylinder for re filling on 7.02.2010 at Raghu gas , khansha road , gurgaon, its code no - 103836 but up till date not delivered by gas supplier after repited follow up. it should be supplied with 7 day after booking.
                          no one is taking intrest in his office.

                          if you will ask for cylinder to be a new road chap customer then he will tell you the cylinder is available by Rs 900/

                          i want to say that he is selling gas cylinder in open market and not suppling to consumers.

                          please help me

                          what we would like to do.

                          regards

                          ashok pradhan
                          [protected]
                          Rose Gas Agency, Adambakkam is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I am trying to book a gas cylinder for the past one week but till now i am not getting the line. Please try to understand the customer difficulty. They are having four lines. all the four lines are always busy.

                          Kindly take up the matter seriously and do the needful
                          I am Bindhyachal Singh from Baroda, My con. no. 02118, I had booked the gas on 04.01.2011 and had been told that I will be given delivery in 10 day, but when I contacted to agency on 15.01.2011 I was roughly told that it will take another 3 to 4 days. When I contacted on 17.01.2011, I was told that next day only it will be delivered and phone was put down with a bulling answer. But they delivered on 17.01.2011. The most surprising thing was that the delivery challan contains the date 13.01.2011
                          Now, respected sir, I want to know - after delivery agency people taking 21day for booking, then 10 days verbal intimation by them for delivery and actual delivery is taking place almost after 14 days. But a gas bottle is not servicing us for 35 days - can you advice what to do in this case? May be a solution for this problem? Because I am totaly disagree of this system if it is structured by govt. My mail id : [protected]@rediffmail.com; kindly give your solution.
                          SHIVA SHANKAR AGENCIES, INDANE GAS SUPPLIERS, CHENNAI-P ORUR-SHIVA SHANKAR AGENICIES

                          They take 50 days to supply the Gas Cylinder to the consumers. They are selling the cylinders in black for double Rate to hotels and brokers. They are neglecting consumer's queries. They are not picking up the phone while trying to register a cylinder. They are cheating the consumers and TOTALLY SHIV SHANKAR AGENCIES, PORUR, CHENNAI. INDANE GAS SUPPLIERS ILL TREATING & IRRITATING THE CONSUMERS IN A HARSH MANNER

                          WILL INDANE GAS TAKE NECESSARY ACTION IMMEDIATELY, PLEASE ?

                          INDANE GAS DELAY IN RE FILLING — INDANE GAS DELAY IN RE FILLING

                          The service from SUDHEENDRA INDANE GAS AGENCY - Hennur Rd - Bangalore is becoming very worst day by day. I have booked a refill on the 19 April 2011. As on today 26th April 2011, I have not received the refill & when I contacted today, They are telling that it will take 5 more days time and they say that IVR Booking is not valid it will only come by next 5 days and you have to book again

                          Many of the time it is noticed that even after billing date, only after 5-7 days only they are delivering the Cylinder to our home. Now a days it is very difficult to get them over telephone & if we get them with great difficulty, there has been no courtesy to even listen to our grievance & they just slam the phone and no proper answer given.

                          If Indian oil is concerned over customer satisfaction they better do some thing about such issues. Least I request them to educate their staff on how they need to address the customer problems.
                          I had also requested them to change my gas agency.they sy its not posible
                          Inspite I have also pesornaly seen in few places like sultan playa and manornpalya they sell gas at 65 rs per kg they also have autorikshaw refilling unit for which I have seen they utilize small residential cylinders which is ment only for resident use
                          I have seen few cops collecting daily Money (roll call )
                          My customer ID is 31913 in the name of MUMTAZ. If any of you knows any other the Indane complaint mail id or contact no, pl let me know.

                          Regards,
                          ANIS

                          indian oil.indane gas booking cylinder refilling — booking cylinder refilling

                          sir/mam, today i try to book gas cylinder(refilling) at my gas agencies satyam but they refuse to book before 21 days. is it a rule of indian oil ? plzlet me know.but i read in patrika news paper that you can book at any time ok.praveen shrivastava consumer no 53305 mob.no [protected].ok
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                            sanjanas
                            from Pune, Maharashtra
                            Oct 6, 2010
                            Resolved
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                            Resolved

                            Address: Sindhudurg, Maharashtra

                            non receipt of cylinder
                            For the past 15 years I have been a customer of Indane LPG gas. My present LPG connection is with Shreedhar gas Agency , Kankawali, Dist- Sindhudurga.My consumer connection no is 002661, SV No. 385063
                            Now the above Agency supplying refill cylinders not at all to the
                            satisfaction. This agency not allowing the booking for refilling of cylinder and also not giving the facility of Home delivery. We all have to go thier at Agency many times but no response from the agency and not giving the refilled cylinder .Many time I have made my complaint with consumer care Officer
                            but all invain to get.
                            Please do needful for refill supply. If the company is subject to the distributors and cannot supply refill cylinders properly they should express it by writting.
                            Authorities ,If any, may take care. My Phone
                            no is [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Gemini Enterprises gas services — LPG cylender not yet supplied

                            I have booked my Gas connection but till date the LPG cylender not yet supplied. Telephone line are always found busy, if some time bell is ringing the did not lift the reciever. I am required cylender urgently. Please instruct to agency to supply immediate.
                            it is absolutely right that the did not deliver supply upto ten days after booking date and never response the customer telephone. the issue mey please be taken in the knowledge of concerned higher authority and also vigilance department as they sell gas in black to unauthorise customer.
                            have booked my Gas connection but till date the LPG cylender not yet supplied. Telephone line are always found busy, if some time bell is ringing the did not lift the reciever. I am required cylender urgently. Please instruct to agency to supply immediate and the bahaviour of supplier boy is very bad contact me iediate ( [protected]
                            WE ARE from NAGLI DARI EXTENSION, BAPROLA, NAJAFGARH. NEW DELHI 110043. and my gas agency name is
                            GEMINI ENTERPRISES.(tehsil najafgarh new delhi-110043) which is situated at Najafgarh. this si authorised gas agency of INDANE (indian oil) in the state of new delhi of Indane.WE ARE indane gas customers we all booked the cylinder in after every 20 days but distibuters worker dont recieve phone and they says do complain by computer but if we complain on computer they does deliver LPG cyliender.if we tried on phone they does not recieve, if we go there they says don't come because WE CAN ONLY GIVE ONE GAS CYLIENDER IN 40 DAY THIS IS RULE.

                            sir i have no any idea about that we are all belong from middle class they also sayswhy don't you all purchase black gas cylied of LPG in 700 of rupees from us sir what is this they aslo mis behaving .

                            our gas agency address :- GEMINI ENTERPRISES of indane (INDIAN OIL)
                            next to tehsil, najafgarh . New Delhi 110043
                            ph.[protected], 25323860, 25325655.
                            TIN NO [protected].

                            our residential area address we are consumer:-
                            house no 90 to 225 nagli vihar extension, gali no 3 and 4. near shiv chowk.
                            Baprola . nagli dairy. najafgrah. new delhi 110043.

                            sir kindly solve our problem as much as earlier because we have complaint so may times but they does not solve our problem, even they are all says complaint do any where " tum hamara kya bigard loge" HUM 40 KYA 60 DIN ME EK CYLIENDER DENGE JAO JAHAN COMPLAIN KARNA HAI KARO.CHAHE HEAD OFFICE ME YA CONSUMER COURT ME.
                            JYADA BOLOGE TO CYLIENDER HAMAESHA BLACK SE HI KHARIDANA PADEGA". HUM DELIVER NAHI HONE DENGE.
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                              boban_thomasjohn
                              from Thiruvananthapuram, Kerala
                              Oct 6, 2010
                              Resolved
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                              Resolved

                              M/S CAPITAL GAS karthika, Chalakkuzhy Road, Pattom, Thiruvananthapuram Phone[protected] is my supplier of cooking gas. They violate the practice of one cylinder one booking every month by delaying supply and not allowing the customer to book the cylinder unless the one in pending is delivered. The one in pending is not being delivered for the last 35 days. My consumer number is 17693 and the last date of booking is[protected], with Sr.No.6204. They ensure Twelve cylinders per year only to a special category of customers. Actions may please be taken to ensure customer like me get at least one cylinder in every calender month.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                G
                                geevarghese
                                from Angamali, Kerala
                                Oct 5, 2010
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                                Address: Ernakulam, Kerala

                                cooking gas supply is very poor in the area
                                I am Sethuraman.G residing at Sithalapakkam, Chennnai an indane gas customer with Prarthana Gas Agencies, Mooarasempet, Chennai and my consumer no is 17068. I got the last delivery on 15th DEC ’07, after that I booked for another on 5th JAN’08 through telephone, but they informed me that the possible booking date is only after 25th Jan’08. I went 3-time to the agency and asked for the reason they did not give the proper answer. Finally I went today the 6th FEB’08, I found that in my name they have already delivered one on 5th JAN’08 to someone else, I was shocked and they informed that I can get the supply only after 10th FEB’08. I have 2 Cylinders, one already over last month, the other may over in one or two days after that I have no possibilities to go for firewood and kerosene stove. Hence I request the respective authority to take immediate action.
                                I HAVE A GAS CONNECTION FROM BABARPUR GAS AGENY KABIR NAGR

                                AGENCY OPERATER HAD BOOKED GAS AFTER 22 DAYS
                                THE DATE YOU BOOKED YOUR GAS AFTER 4 OR 5 DAYS
                                BOOKING NUMBER GIVING BY AGENCY

                                & NOT WRITE THE DATE OF BOOKING FROM CONSUMER BOOK
                                My name is George Daniel.I have purchased a gas (IOC) from Adoor, Baby Gas agency(No.BGS5619) Pathanamthitta(Dt), Kerala state, then the agency stopped for few months with complaint.My gas would shifted in to Poornima gas Parakode.After clear the coplaint Baby gas reopened but my connection countinued in Poornima(No.PIS22126)But their service is bad because of the distance(ony my card is stayed their all others were in Baby gas).After a few months Baby gas had stopped and all are supplying by Poornima.But my misfortune my gas has shiftted to Royal Pathanamthitta, 16 KMs away from here(No.RIS14851).Still now they not supply the gas.will you please change it to Poornima(all this transfers are their will, not my).Otherways i will compel to go to the consumer court.My address is Mavilathekkethil, Paranthal P.O, Kerala-689518My Ph No. [protected]
                                My Name is Thomas K.A, ..I have LPG Gas connection with INDANE through ANBU GAS AGENCY-No 3, Dr Rarhakrishnan Nagar, 1st Floor, Poonamalle High Road, Arumbakkam, Chennai-600106..i booked gas on 29/09/2010 & till date i have not received the gas cylinder...consumer number-17697..whenever i try their numbers[protected] &[protected] is always busy..I infact checked with other indane gas agency they said it will take max 10 days...other people are ready to buy cylinders in black for 650 rs which i dont want to do it..Please look into this ASAP & take necessary action...
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                                  sandy3195
                                  from Hyderabad, Telangana
                                  Oct 5, 2010
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                                  Address: Rangareddy, Andhra Pradesh

                                  my name ch.sandeep my father has gas no25221conncetion im lv reddy gas agencies(indian gas)
                                  l had booked gas on 20/09/2010 through online phone number1260 booking no 05, but they are saying that i had booked on 25/09/2010, i had said them that i had booked on 20th they are saying go and tell 2 god, they sale one cylinder for rs :550/- each in back market,before lv reddy my connection was with narmath i never face such problem,
                                  one of wast &blacket market gange lv reddy owner ans staff, they dnot know how to talk with customer they thinks they are owner indiangas
                                  pnone [protected]
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                                    A ARUNA
                                    from Hyderabad, Telangana
                                    Oct 5, 2010
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh

                                    The gas dealer Govardhan Gas agency, Marripalem, Visakhapatnam, is not respond to book the cylinder over telephone , even after several records, even after booking gas he is not lifting the telephone and not delivering cylinder.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    govardhan gas agency — exceptional delay in supply of gas cylinder

                                    consumer no : 21403
                                    agency: govardhan gas agency, near 104 area, visakhapatnam.
                                    gas bookoing date: 01 sep 2008.
                                    till to date i.e. 11 sep 08 i have not recieved the delivery of my gas cylinder.
                                    today my second cylinder also has got over. response from the gas AGENCY IS VERY POOIR AND RUDE. REQUEST TAKE NECESSARY DISCIPLINARY ACTION SAGAINST THE AGENCY AND GET THE CYLINDER DELIVERED TODAY.

                                    govardhan gas agency — what a lazy work

                                    exceptional delay in supply of gas cylinder
                                    consumer no : 5718
                                    agency: govardhan gas agency, near 104 area, Jyothinagar, marripalem, visakhapatnam-18.
                                    gas bookoing date:22 Nov 2008.
                                    till to date i.e. 06 Dec 08 i have not recieved the delivery of my gas cylinder.
                                    today my second cylinder also has got over. response from the gas AGENCY...
                                    I can do so many phone calls but no responded till the date not a one number both phone numbers[protected], 2558139

                                    govardhan gas agency — phones not lifting

                                    Dear concern,


                                    I am a consumer of Govardhan gas agency in visakhapatnam. Since so many days i have been trying to reach the specified gas agency thru phone, but i am not able to reach them. But phone is ringing and the office is working.so kindly do thje needful.
                                    Ph:[protected],2558585,2552568

                                    regards,

                                    Ramshiva.s

                                    Mob:[protected].
                                    seriously.. even we are facing this since one year.. they are not responding properly.. they are taking 20 days to deliver the cyllinder
                                    sir since 7 days i am also trying the phone number nobody is picking up the phone
                                    for new connection there are compulsion for consumers to purchage there gas acessories, gas if not delivering at ginven time, phone not lifting, he is giving us bad service
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                                      prabh dayal
                                      from Chandigarh, Chandigarh
                                      Oct 5, 2010
                                      Resolved
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                                      Resolved

                                      Address: Ferozepur, Punjab

                                      Sir,

                                      this is to inform you, that i prabh dayal, resident of college road fazilka, have visited one of the LPG Dealer "FAZILKA GAS AGENCY" abohar road fazilka, ferozepur (PUNJAB)

                                      I visited for a new connection with all the formalities, address proof and id proof, and asked about the connection but came to know very starange thing that i have to take buy "GAS STOVE " as well with gas cylender.. and my form not accepted.

                                      when i asked said that i dont want to buy GAS STOVE from them, they refused to give me connection.

                                      plz let me know is it mandatory to buy gas stove with a new connection, which will cost me more then Rs 4200..

                                      Guide me where i can proceed against this discrimenation...and blackmailing.


                                      Rgds,
                                      prabh dayal
                                      [protected]
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Sir,

                                      this is to inform you, that i vikram singh, resident of sector 23 gurgaon, have visited one of the LPG Dealer "golden gas agency" palam vypar kendra, palam vihar, gurgaon.

                                      I visited for a new connection with all the formalities, address proof and id proof, and asked about the connection but came to know very starange thing that i have to take buy "GAS STOVE " as well with gas cylender..

                                      when i asked said that i dont want to buy GAS STOVE from them, they refused to give me connection.

                                      plz let me know is it mandatory to buy gas stove with a new connection, which will cost me more then Rs 4000..

                                      Guide me where i can proceed against this discrimenation...and blackmailing.


                                      Rgds,
                                      vikram singh
                                      [protected]
                                      Dear Sir,

                                      I am from Bangalore, I am also facing the same problem while new connection. Since I am having the Gas stove I need only the cylinder and other accessories connection. Now they are asking me to produce the bill for purchased the gas stove.
                                      is it mandatory to produce the bill ? Bcoz i do not have the bill since it was gifted to me. But it is branded stove with ISI mark.

                                      Could u pl guide me how to go about it.

                                      Distributor Name: Kalpana Gas Agencies, Vijayanagar, Banaglore -40
                                      My Contact No. is[protected] or[protected]
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                                        sureshkannan
                                        from Chennai, Tamil Nadu
                                        Oct 5, 2010
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        I am a registered LPG consumer through Sai Chitra Gas Agency, Chennai. Getting the Cylinder (Refill) is very much delayed. Agency says that, after booking the delivery will take more than 15 days. One Cylinder provides gas connection for maximum of 30 days for 6 member family. But we have to book the cylinder, after 21 days of receiving the previous cylinder (as per Agency - Not sure whether it is a Government rule). After booking the gas agency will take 15 days for delivery (totally 36 days as minimum). This makes the cylinder unavailability for 6 days completely, and it makes us very difficult to run the normal life. At the same time, other Agencies (Bharat) are able to deliver the cylinders less tha a week. Requesting to take action to make the Gas delivery within a Week.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        gas cylinder — Gas Refill delay

                                        We have booked Gas on 17.11.2011 and we got the bill memo message on 6.12.11, till today we have't received Gas

                                        Deepa
                                        [protected]

                                        Indane Gas Cylinder — delay of refill

                                        customer no. - 35549
                                        customers name - smt. babli
                                        address - d-114 west vinod nagar , delhi - 92
                                        distributors name - dikshit gas seva.
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