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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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S
swaranjit singh
from Ludhiana, Punjab
Sep 25, 2010
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Address: Sangrur, Punjab

Dear sir,
I belong to malerkotla tehsil in sangrur dist punjab.My village is Dasaunda singh wala. Indane gas agency in malerkotla delivered the gas cylinders in our village after 15 days gap.They book the next cylinder after the gap of 21 days of the previous taken cylinder and delivered the next cylinder after 15 days of the booking date. Now the problem to the customers is that most of the time the co. don't fullfill this promise. if someone didn't get the cylinder then there is a gap of another 15 days by the time the current cylinder run out. Now the persons totally dependent on gas suffered difficult time.

Therefore my complaint is that the co. should change its policy and should try to accomodate all the customers keeping in mind their hardship.
Thank you.
Aug 13, 2020
Complaint marked as Resolved 
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    mumamaheswari
    from Chennai, Tamil Nadu
    Sep 25, 2010
    Resolved
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    Address: Tamil Nadu

    i am an indane lpg consumer in chennai (bhashyam gas agencies consumer no67551). i was supplied with a defective cylinder 3 months back. when i complained to the emergency no [protected] on 01.08.2010 there was no response. after 2 or 3 days it was set right by the supplying agency viz Bhashyam gas agencies. the same refil started leaking since today evening. i am trying the emergency no. [protected] for three hours, since 6pm today. but the number was not reachable. since the leakage was visible i disconnected the refil and kept it outside. this is the third emergency for me during the past one year and the response of INDANE is total indifference
    M.Umamaheswari,
    new no. 19, palayakkaran cross street,
    kodampakkam
    chennai 600024
    Aug 13, 2020
    Complaint marked as Resolved 
    INDANE, Has become a worst service.. I do not know what they understand on the term"Emergency" !! !! !
    I agree to you M.Umamaheshwari. From yesterday i suspect some leakage in my cylinder and desperately trying these numbers continuously but the results are same as you. How come they taking risks on the LIFEs. Still my kitchen is inactive from yesterday evening which sounds hectic and bad.


    Karuna.G
    Vannathurai
    Adyar.
    My cylinder was leaking on 19th nov. then i was call emergency number around 9 pm, but no one recived, I was socked. Presently M/S Jai Jawan Gas Services running in New Delhi, Well done.

    supplier:
    M/S Jai Jawan Gas Service,
    K-1/4, Rajapuri Opp., Sec-5, Dwarka
    New Delhi-110059
    Ph:25343187, 25343457

    Emergency Service Cell No. 2508058, 64115667, [protected]
    (5:30 p.m. To 09:30a.m. & All Holidays)

    Indane LPG Gas — non compliance of emergency call

    TO WHOMSOEVER IT MAY CONCERN

    my consumer no is 8216 with Jagjyoti A178/15 dayanand colony lajpat nagar IV
    I had gas leakage problem on 10/4/2011 and called the agency at 9;00 am ,nobody has turned up after repeated calls till 2pm STATUS OF EMERGENCY SERVICES . SHAMEFUL!!!!!!!!!!
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      B
      bongspharma47
      from Hyderabad, Telangana
      Sep 25, 2010
      Resolved
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      Delay in cylinder delivery

      Address: Hyderabad, Andhra Pradesh

      Dear Sir/madam,

      My consumer no. is . 85427. I booked for the gas on 21 st sept 2010 form KALPANA GAS AGENCY Kukatpally, Hyderabad, Andhra Pradesh. But as on 26th sept 2010 I havent received the cylinder yet. When I contacted the concern person he answerd that I will get it in more 15 days.

      My question is why there is such delay when in BLACk people are geting it instsntly by paying 500 rupees. and consumer has...
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      W
      wissen.chirayu
      from Mumbai, Maharashtra
      Sep 25, 2010
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      Address: Pune, Maharashtra

      I am doing job in pune. I visited the indian oil petrol pump on Karve Road near Nal Stop. I asked to fill petrol worth Rs. 300/-. But one guy standing other side who was repairing some vehical, took out some petrol to wash something. Then other guy standing my side has lowered the pipe to fill my tank and all petrol was dropped. Then he asked me for 50 Rs. Then I remind him that I asked him to fill petrol worth Rs 300. Then he started to fill and stopped the meter at Rs. 250. I argued with him but he didn't reimburse me. Please help me with this incident. This is not a matter of Rs. 50, but it's a matter of dignity. Indian Oil Corporation has cheated me and robbed me. I will never visit Indian Oil Corporation Petrol Pump situated on Karve Road, near Nal Stop.
      This is the same scenario in all petrol bunks. If you ask to refill for rs 100 or more they will divert the attention of customers and started filling for where they already filled for rs 50 to other customers. suppose if you argue they say they have filled for rs 100 only. If your argue more the employees start speaking filthy language and abuse. you can't measure a petrol in bikes or cars
      Something serious should be done to this matter. In auto meter is check by rto official but who is going to check petrol bunks regarding meter and quantity of petrol supplied, bills and every thing.
      Sale of product without bill is offence why concerned official is not raiding a petrol bunks.
      This is same happens most of petrol filling stations except company owned. I also suffer same incident in Delhi - Kapoor Auto Service Station, Patparganj Society area, IP Extension, Delhi ; a dealer of Indane Petrol, I request for filling of petrol of Rs 300/- the man something said to divert my attention and immediately show of meter on Rs. 300/-. I shocked but he didnot hear. This type of incidents should be checked by the concerned authorities and petrol companies to stop cheating their customers
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        S
        Sahota
        from Mumbai, Maharashtra
        Sep 25, 2010
        Resolved
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        Resolved

        Address: Amritsar, Punjab

        To,

        (Subject---- Non Supply of Gas and abusive language by Agency)


        Our Consumer No. is 26258. We stay at Amritsar,H.No. 33/2, B, Block Railway Colony and are very very disappointed with the service and attitude of Desh Bhagat Gas Agency, Baran Makaan, Islamabad, Amritsar ( Indian Oil Gas Authorized Gas Agency ) for Amritsar. As per the rules made there under they are suppose to deliver the LPG CYLLINDER, but they are taking much more time towards the delivery of the gas cylinders than the proposed time period. Moreover the attitude of the employees of the agency uncalled for and ridiculous. We booked the LPG gas more than month back around 28.08.10 and still we have not got the dellivery till date. We tried to call the agency on more than 10 occasions but mostly nobody lifts the phone Nos. given to us. And if we try to contact the owner of the agency even he is not ready to listen to the genuine complaint o[censored]s and even he uses like very abusive language much to the ridicule of the customers.

        We have one more connection from HPCL but we never such kind of problem with them the staff is always there to listen to our complaints and very co-operative. In today’s scenario the customer should be treated well n proper information and service is o[censored]tmost importance. I do not think so this attitude goes well with your agencies.


        I hope this complaint will be an eye opener for your company and the agencies given by your respective company. IOCL needs to look into the matter urgently and will do its bit to resolve this continuous complaints.

        Hope to hear it from you soon

        Regrads,
        Sr. Amlook Singh s/o Piara Singh, r/o H.No. 33/2, B, Block Railway Colony, Amritsar.
        Mob. [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Indane LPG — Non Supply of Gas and abusive language by Agency

        Our Consumer No. is 3294. We stay at NOIDA, Sector -82, UP and are very very dissappointed with the service and attitude of ELA GAS AGENCY ( Indian Oil Gas Authorized Gas Agency ) for Noida Sector -82. We booked the LPG gas more than three weeks back around 12.05.09 and still we have not got the dellivery till date. We tried to call the agency on more than 10 occasions but mostly nobody lifts the phone Nos. given to us.

        Whenever we are able to contact and request them to send gas on priority, they use abusive language even with female members of family.

        IOCL needs to look into the matter urgently and requested to resolve this continuous complaints.

        Regrads,
        Vikas Koul
        Mob. [protected]
        B-157, pocket-1, sector 82, Noida,
        Uttar Pradesh
        TO
        THE DIRECTOR
        IOCL, JAIPUR
        RAJASTHAN.
        DATED: JUNE 6TH, 2011
        SUB:IN THE NON REFERENCE OF NON SUPPLY OF GAS AND ABUSED BY AGENCY.
        SIR/MADAM,
        I, DAUD AHMED FARUKI, WANT YOUR KIND ATTENTION TOWARDS THE NON SUPPLY OF LPG AND IF ASKED IN THIS REFERENCE WE ARE ABUSED BY THE AGENCY "HAWA MAHAL INDANE" 9, , TRIVENI TOWER, NEAR S.B.I. BANK, UNIYARON KA RASTA, CHANDPOLE BAZAR, JAIPUR, RAJASTHAN.WHICH IS UNDER YOUR REIGN.MY CONSUMER ID : 26901 WE HAVE LAST TAKEN OUR LPG REFILL ON 20/4/2011 AND THEN AFTER WE HAVE YET NOT RECEIVED OUR NEXT ONE . KINDLY PAY ATTENTION TOWARDS OUR PLIGHT SO THAT I CAN SATISFY FROM YOUR SERVICES AND TAKE THE RELEVANT STEPS IN THE REFERENCE OF AGENCY . SEEKING YOUR KIND AND BENEVOLENT ATTITUDE TOWARDS MY PLIGHT.
        THANKING YOU
        YOURS FAITHFULLY
        DAUD AHMED FARUKI
        [protected]
        1-226 J.P. COLONY
        SECTOR NO 3
        SHASTRI NAGAR.
        JAIPUR.
        MY MOBILE NO. IS : [protected]
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          S
          siddhantsengar
          from Delhi, Delhi
          Sep 24, 2010
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          Address: Giridih, Jharkhand

          SIR,I AM NIRMALA SINHA OF GIRIDIH.I AM A CONSUMER OF INDANE GAS CYLINDER FROM GIRIDIH INDANE SERVICE.MY CONSUMER NO. IS J-10004.MY PROBLEM IS THAT THE AGENCY IS NOT PROVIDING ME THE GAS CYLINDERS REGULARLY AND WHENEVER I GO TO THE AGENCY AFTER ITS OPENING OF 2 HOURS IN MORNING,THERE IS NOT A SINGLE CYLINDER LEFT THERE.AGENCY IS ALWAYS REMAIN CLOSED IN THE SECOND HALF PERIOD OF ITS OPENING IN THE SAME DAY THAT IS FROM 3:00 PM TO 5:00PM.I HAVE ALSO COME TO KNOW ABOUT THAT THE GAS DEALER IS INVOLVE IN BLACKMARKETING OF GAS CYLINDER.
          SO,IT'S MY HUMBLE REQUEST TO YOU THAT PLEASE TAKE AN EFFECTIVE ACTION AGAINST THIS PROBLEM AS SOON AS POSSIBLE.
          THANKING YOU,
          NIRMALA SINHA,
          C/O-GOUTAM PRASAD SINGH,
          PAPARWATAND,GIRIDIH.
          MOB.NO.-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 

          Indane Gas — delay in supply & black marketing

          Dear sir/ madam
          I am consumer of Puranpur gas agency & my connection no. Is P11565.I booked my gas on 5.03.2009& its reference no. is 1184
          On 17.3.09 I had gone to take my cylinder from godown.I had to stand in queue for a long period i.e. From 5:00am to 12:00 pm and when I reach the counter I was refused and told that you could not get the gas until we complete the requirement of last month .later I was told that you could get the cylinder on one condition i.e. If you could pay some Extra charges for the current requirement.
          Secondly the behavior of the servicemen is very rude towards the customer.
          Moreover we are not given Rs.8 off if we collect cylinder from the godown.
          We are facing lot of problems due to the poor service and black marketing of the cylinders at the godown; customers have to stand in lines from early morning till noon for 4-5 days and even then there are very few chances of getting the cylinder.

          It’s my humble request to you that please pay attention towards our Puranpur Gas agency. I hope you would check out this problem very soon.
          Thanks
          Sir/Madam

          I m a consumer of Indane Gas, My Consumer no. is J9192 in the name of Smt. S Devi, My complain is that the agency is providing us only 8 (Eight) Cylender in a year, and remaing cylynder is being Blacked by the agency in town, when ever we go to the agency, they told us they don't have the Stock.

          please help me in this regards,

          Ramesh Khandelwal
          s/o smt.S devi
          Contact no. - [protected]
          i agree with ramesh khandelwal


          mr arun basaiwala(consumer)
          bara chowk
          giridih
          [protected]
          giridih indane gas doing blacmarketing
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            Y
            yaravikanth
            from Visakhapatnam, Andhra Pradesh
            Sep 24, 2010
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            Address: Visakhapatnam, Andhra Pradesh

            sir i feel ashamed of myself to tell you that a stupid dealer was playing with all our local people ...i booked gas for about past 20 days still not yet recieved i went there like an unknown person he took 200 rs bribe and gave me gas but as of now i had not got the gas ... a tall man from B.H.P.V counter (BHPV TOWNSHIP , VISAKHAPATNAM -530012 , A.P) is stupid ...plz take urgent action on him let us eat food daily...
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              C
              chaks2010
              from Gurgaon, Haryana
              Sep 24, 2010
              Resolved
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              Address: West Bengal

              i am domestic single cylinder LPG consumer at Kolkata, consumer No.2287 from Sonar bangla gas agency service, 147 Anandapur, P.S.Tiljala, Kolkata-700147.i had booked for cylinder on 22 Aug 2010 with my distributor. The same was to be delivered to me on 26 Aug 2010. However it did not materialize since the delivery person had sold off the LPG cylinder in open market at a premium price.This was immediately brought to notice of distributor who acknowledged the complaint and assured of a fresh delivery promptly. However till date (24 Sep 2010) despite repeated reminders, personal approach,requests and plea with the distributor, supply of the cylinder to me has not been done despite availability of adequate stock with him.This situation is regularly happening with this distributor and since there is no other Indane LPG distributor in our area, i am in an absolute helpless and frustrating situation. I also have applied for DBC with the same distributor for more than a year now but even that has not materialize.
              Aug 13, 2020
              Complaint marked as Resolved 

              Indane Domestic LPG — non supply of lpg cylinder

              sir
              i booked my lpg cylinder on 4 oct 2009 under booking no 317 but till date no supply has been given and beside this the tel no of the agency remain always busy the no fo agency is [protected] of vipul gas agency soan in himachal pradesh

              Indane Domestic supply — Non delivery after

              Dear Sir

              My consumer No.11742 in the name of Rozario booked refil on 20.06.11 after a one month of booking the previous refil.

              Go the gooking no 216772 and the Cash memo generated 6798 on 23.06.11 but till date the refil is not delivered we do not get convincing reply from the agency, you may look into this.

              Agency Name : Suny Gas Agency 215/A Paper Mills Road , Peramber ,Chennai -11


              Thanks

              Rozairo Joseph
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                pardeepbatra22
                from Gurgaon, Haryana
                Sep 24, 2010
                Resolved
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                Address: North Delhi, Delhi

                I , Madan Lal r/o 1778, Sohan Ganj, Subzi Mandi, Delhi - 110007, Mobile no. [protected]. my consumer no. 11566.
                hereby complaint of the above gas connection number that I had booked my gas on 28.08.2010 and on 17.09.2010 I again went to the dealer about the compliant of not delivery the Gas Refil. Till date (24.09.2010 at 4.44 PM) I cound not get any gas cylinder from the dealer. I personaly went at Kichan aids office in chandral nagar, Kamla nagar, Delhi. But they have not given any satisfactory answer to me. you are requested to kindly do some thing of misbehaving dearler.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  A
                  ankurgrover84
                  from Bengaluru, Karnataka
                  Sep 24, 2010
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                  Address: Bulandshahar, Uttar Pradesh

                  The Indane gas agencies in bulandshahar are so careless about gas deliveries to home or we can say that they are doing black marketing of those gas booked by us.

                  Gas number:
                  TL-6235 booked 10 days before not recieved yet.
                  Gas agency name Tele gas agency
                  phone number[protected]
                  near panni sugar mill
                  Bulandshahar
                  Uttar pradesh


                  Gas number:
                  T-1439
                  T-1440

                  Gas agency name - Tirupathi gas service
                  phn number[protected],286450,283477
                  Chandpur road
                  bulandshahar
                  Uttar Pradesh

                  Please look into the matter as urgent as we are not having Gas at our home.

                  Thanking you
                  Ankur Grover
                  [protected]

                  Indane Gas — Gas not delivered at home

                  Name
                  Agency name : Sheela Agency, Consumer no. 99678,
                  Booked 10 days back. Old parents stay alone and these fellows expect them to carry the empty cylinder and get it replaced and will not be delivered home. (reason ! not profitable) Irony is other agencies cater there. Sheela agency themselves deliver to many houses in the same area.

                  .My Old parents follow up just to be treated cheap. They disconnect the call. They do not pick calls, They do not even listen to problems. VERY , VERY RUDE.
                  I hope some one takes some action some time. It is high time people reacted now together.
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                    P
                    preethiR
                    from Chennai, Tamil Nadu
                    Sep 24, 2010
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                    Address: Tamil Nadu

                    the delivery man is crushing the consumer and asking more tips from the bill mentioned,if the gas amount is 352.32 he is asking 380/,the delivery man need not have to carry the gas as we have lift facility in our flat ,but he will not go from our door step until the amt is recovered its mere roberry to saymy gas agency is rose gas agency adambakkam,as everybody is not speaking out i want to reveal as somebody should tie the rope for the cat
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                      S
                      suresh basumatary
                      from Bengaluru, Karnataka
                      Sep 24, 2010
                      Resolved
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                      Address: Papum Pare, Arunachal Pradesh

                      Respected Sir,
                      I applied for new gas connection at Doni Polo Gas Agency( Indane) at Itanagar Arunachal Pradesh on 31-07-10 and my booking/application serial no is 113/July' 2010, but till date I have not been provided with gas connection. I am a defence personnel and we serve for the peace & security of the nation. My family member is alongwith me and I am suffering with big difficulties due to non availability of cooking gas. Please look into the matter personally and direct concern authority/agency to provide me new gas connection on compassionate ground immediately treating my case as a special case. Phone no of Doni Polo Gas Agency(Indane), Itanagar(AP) is [protected]. My email id is [protected]@yahoo.in.

                      from
                      HC/CM SURESH BASUMATARY, C/O SHQ(ITANAGAR), ITBPF, KHATING HILL, ITANAGAR(AP)
                      MY CONTACT NO IS -[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      From
                      K.velmurugan
                      B-3, smith lane
                      block-13
                      Neiveli - 607803
                      Ph.[protected]

                      To
                      The Manager
                      Indian Oil Corporation
                      Chennai

                      sub : complaint reg gas agency

                      Respected sir,

                      I am residing at above said address. I have no gas connection so far. so, i approached for a new gas connection at M/s.GOSAKA GAS AGENCY, RAJIV GANDHI SQUARE, BLOCK - 6, NEIVELI.

                      If i want a new gas connection, they are insisting me to buy a new gas stove which is sold by them. when i refused to buy they told it is the order from IOC. since i have already having a new gas stove recieved as a gift then why should i have to buy a new one.

                      I kindly request you to advice the above said agency to give me the gas connection without insisting to buy the gas stove further. if there is any order placed by IOC the same may be adviced to me please.



                      thanking you

                      yours faithfully

                      k.velmurugan
                      Dear Sir,

                      We are the Road Construction Company shortly Executing the 311 km stretch of NH-229 from HOJ to Neichipu. We will be deploying lrge no of Heavey Machines at site and need to have the effecient supply of Diesel and wanted to know from you more in details if you allow us for a Depot near sagalee exclusively for the Road construction works.
                      As such, we want to discuss with your sales personnel of this area for further details. Please contact us at [protected] or Mail us at [protected]@yahoo.com. Matter urgent.

                      With best regards

                      Subedi
                      Sushee-IVRCL Arunachalhighways limited
                      Itanagar
                      M-[protected]
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                        S
                        Sonu Kumar Singh
                        Sep 23, 2010
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                        Address: South West Delhi, Delhi

                        I am Sonu Kumar Singh ([protected]) inhabitance of C/O Hari Chand, H.No.- 358, Near Ice Factory, Kapashera, New Delhi -37. I have visted to your gas agency (Jatin gas agency) for new gas conection. But there employe said to me, Now company prohabited for new conection. They demanded bribe for this work.I have already Rassan card holder.


                        please inform me :- (1) Which documents are need for new conection?
                        (2) How much price(fixed by company) of new conection without stove (Chula)

                        My hummble request to you please do as soon as possible
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                          S M A Khader
                          from Attingal, Kerala
                          Sep 22, 2010
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                          Address: Thiruvananthapuram, Kerala

                          Dear Sir,
                          I had booked for refilling my gas cylinder ( Consumer No.23918) on[protected] at GUHAN GAS SERVICE, Behind Thonnal Devi Temple,Pallippuram, Trivandrum. I had taken last delivery on[protected]. But till this date they were not ready to supply the cylinder. They were reminded several times over phone ,but their response was very harsh.
                          In my house a gas cylinder lasts for 22 to 25 days and I think it quiet normal in the case of a 4 member family. This agency never deliver the gas on time. Each time they are taking more than 35-40 days. Because of this delayed supply , as of now, both of my cylinder are empty. When I communicated this to them, they said that they are not supplied with sufficient cylinders by the company and there were consumers waiting for more than 45 days. So they are not able to supply me cylinder as of now.
                          I came to know that the company rule for delivery of refilled cylinder is 20 days ( maximum 30 days) after last delivery.After 35 days ,they frankly said that I will get the cylinder only after 45 days of booking.
                          Both o[censored]s, me and my wife , are bank officers (living far from our native place in connection with our career) are suffering a lot due to this problem. I do not know how to solve this and whom should I meet.
                          I request that necessary steps may kindly be taken to solve my problem and take arrangements to get the cylinder refilled immediately. Also to get the cylinder refilled at least once in 25 days in future.

                          Yours faithfully,

                          S M A Khader , Cos.no 23918

                          lindane — Delay in delivery of cylinders

                          Dear Sirs,

                          Regret to inform you that your dealer in Gurgaon - M/s. Anand Enterprises, Old Railway Road, Gurgaon is not supplying the cylinder on time. Since last four years when I shifted Gurgaon and transferred the connection from Delhi to Anand Enterprises, Gurgaon, no delivery received on time. Always they supplied after 25-30 days and also they usually not take booking before 20 days. Sir, I am facing acute problem for not taking delivery on time, you are requested please to instruct the said dealer to improve the service.

                          Thanks,

                          L. R. Verma
                          1416/31, Laxman Vihar
                          Gali No. 2, Phase - II,
                          Gurgaon
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                            M L Jose
                            from Kolkata, West Bengal
                            Sep 22, 2010
                            Resolved
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                            Resolved

                            Address: Thrissur, Kerala

                            Delay in suppling refills, sangameswar gas agency, Irinjalakuda. I registered for refill on 30th July 2010, after 30 days I regularly contact them onver telephone and they inform with in two to three days they will deliver. till date they didn't supplied the gas. my consumer No. 2421 name M L Jose. Usually there is delay in supplying. They are supplying after 45 to 50 days. While registering for the refill they says that they will supply with in thirty days. Never the supply recieves with in time for the last three years.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            m c gas agency Indane — delay in supply of cylinders

                            i am co thomas , customer of M C gas agency , nilambur, malappuram dist , kerala. i had booked for a refilled cylinder in the month of aug 20th,since it has not received
                            my consumer number is 8944.I had booked on august 7/2012 for a cylinder
                            at sangameswara gas agency ijk .gas is not supplied so far on 23/oct/2012
                            take necessary action.
                            DR.BEENA KR
                            My self booked gas cylinder in Indane gas agency sangmeswara chambers Irinjalakuda, 680121 on 21-08-12 but till date[protected] no delivery had happen.This is not first time every time this is the same condition.All the gas agencies near by are giving deliveries in one month.
                            This is too much, please take necessary action.
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                              P
                              pratimasharma
                              from New Delhi, Delhi
                              Sep 22, 2010
                              Resolved
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                              Resolved

                              Address: Uttar Pradesh

                              I am a consumer of Indane gas connection No. 2169 of Modern gas Agency, Shyam Nagar 'C' Block Kanpur. Since 15 Sept.2010 I am trying the phone No. 2422920 to book our gas for home delivery. It is very unfortunate that no body is receving the phone to book the gas.The Behavior of Agency worker as well as onwer of the agency is highly objectenable at the time of contect to agency. you are requested to do the needful. My mobile No. [protected].

                              Mrs Pratima Shukla, I-60 Diwan Kunj, AWHO Complex Shyam Nagar 'D' Block, Kanpur-208013
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Kanpur Gas — Telephone not received

                              Telephone not recieved
                              Sir, i am dail the no.for gas booking but anyone not recieved. i am try any time more and more dial no. anytime busy[protected], 2315126 how i am booking gas why give this no.s if not reveived calls. give me another phone nos for gas booking easy
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                                R
                                Rana Banerjee
                                from Pune, Maharashtra
                                Sep 22, 2010
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                                Address: Hooghly, West Bengal

                                I have booked for a refill on 04.09.2010 with M/s. Hanseswari Gas Sevice 14, Rudra Main Road, Po: Bansberia, Dt: Hooghly . My consumer number is T - 1096 but am sorry to say that after 17 days have passed till date I failed to receive the same even after repeated assurance over phone from last Tuesday (14.09.10).
                                The organisation refuses to book cylinders before 20 days of delivery of the previous cylinder what they says is the Company's directive.Please may I know if it is true?
                                The delivery boy, named Babloo, dare to threaten my wife by saying "You are not doing the things right, you will have to repent", when she refused to pay extra money to him on delivery.
                                I went to the concerned office to complain against the same when a person from inside the counter (Name not known) said very politely "when everyone pays extra why don't you".
                                Lot many things are there which I don't want to mention as it will harm the image of the Organisation, what I am concerned is the timely delivery of cylinders at my place.
                                I would request you to change the deliveryman from my area to avoid malpractices.

                                Indane Gas — Corruption in delivery

                                Sir,
                                It is very sad that one of your depo of gas agency is totally currupted. I am a consumer of Indane gas and the depot is situated in UP in Banda district in Naraini.
                                This depot always prefer to blackmail the cylender. So please take a strict step against this company.
                                Please
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                                  Biswadeep Gupta
                                  from Gurgaon, Haryana
                                  Sep 21, 2010
                                  Resolved
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                                  Address: Howrah, West Bengal

                                  Dear Sir,

                                  For the last 2 months I have not recieved the refill for my LPG despite booking through the 24 hours booking no: 1260. The last booking was made on 06/09/2010. Booking No.1.

                                  The possibilities of the gas refill issued against my bookings being sold at a higher price in the open market cannot be ruled out.

                                  The agency's phone numbers come busy continuously and one can hardly reach them.

                                  I have tried to reach the customer Service Cell no. at[protected] without any success.

                                  I have also tried to lodge a complaint through your 24 hours customer service cell number. The calls ended without allowing me to lodge the complaint. Though I have been given complaint numbers twice (5462 and 5463 on 22nd Sept 2010).

                                  I tried to email the Area manager and the State LPG in-charge of Indian Oil Corporation at the given email ids in the website ([protected]@indianoil.co.in and [protected]@indianoil.co.in) but they bounced back.

                                  Under the circumstances, I am facing a huge problem. I request you for your immediate intervention and necessary action.

                                  Looking forward to hear from you.

                                  Thanking you.

                                  Yours sincerely,

                                  Biswadeep Gupta

                                  Address: Flat C-1, Block-1, First Floor, 50A, College Road, (Near BE College 1st Gate), Howrah-711103
                                  Mobile no: +[protected]
                                  Email id: gupta.[protected]@gmail.com

                                  Indane Gas Consumer No.: 27534
                                  Indane Gas Distributor: Aroop Enterprise Code:99012455
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    sujitksharma
                                    from Hyderabad, Telangana
                                    Sep 21, 2010
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Indian Oil petrol pump at Madhapur which is a landmark for many this area has a reputation of cheating with its customers.

                                    I had faced it previously and it happened again yesterday (i.e. 20 Sep 2010). I took my car for refueling and asked the attendant to fill in for Rs. 1000/-. I got down of my car and stood along with the attendant while he reset the meter. I confirmed to him that I wanted fuel for Rs. 1000/- but he acted not to be attentive. He started pumping petrol in my car and then suddenly stopped at Rs. 200/-. I asked him what happened and he said that I had asked for only Rs. 200/-. I was pissed off to see that he was the same person who had once tricked me in the same way few months back (after which I had stopped visiting this pump) with his trick of short filling.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      V
                                      vanajasrinivasrao
                                      from Mumbai, Maharashtra
                                      Sep 21, 2010
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Sir,
                                      I have the gas connection with the no 304747 at GNS Gas services, shanthi nagar, Hyderabad. as per the norms, the gas has to be booked after 21 days from the delivery date. When ever i tried to book the cylinder it will not be connected and more over it takes 2 to 3 days to get the line and after wards the delivery time takes more than 10 days. That means the gas will be available more than one month from delivery date. It is very difficult to take gas after month as the delay in delivery of the gas. please look in to this matter and please issue the necessary instructions to deliver the gas within one week from the booking date.
                                      Thanking you sir
                                      Vanaja
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I have the gas connection with the no 2504 at GNS Gas services, shanthi nagar, Hyderabad. as per the norms, the gas has to be booked after 21 days from the delivery date. When ever i tried to book the cylinder it will not be connected .after visiting to their office personnaly, the delivery time takes more than 10 days. It is very difficult to take gas every month as the delay in delivery of the gas. please look in to this matter and please issue the necessary instructions to deliver the gas in time.

                                      Thanking you
                                      Raghavendra rao
                                      connection no 3391 at GNS gas service shanti nagar hyderabad india, i dont know what kind of distributionship these ppl are maintaning, call does not connect shows busy always. complaint many times at the office they say we are always there sir, i booked it online at http://www.tomogas.com/ my booking number is 7 there is no date of delivery now facing the difficulty, cylinder is empty, who is responsible for this? the concern authority should strict action against them


                                      #10-4-771/82/c-6, masabtank rd hyderabad 500028


                                      thanking you
                                      MA hameed khan
                                      Booking a refill gas cylinder with your distributor M/s.GNS Gas Services, Hyderabad has become a very difficult job, taking about 2 to 3 days if we are lucky. Their telephone numbers 23328890 and 23393133 gives always an engaged sound through out the day and if by chance gets a ringing tone, nobody lifts the telephone. There is definitely a need to make it easier with the dealer for booking a refill gas cylinder and avoid criminal wastage of time.

                                      I would seek your indulgence in the matter and favour us booking a refill gas cylinder consumer friendly. I would be grateful for an early reply.

                                      Thanking you,

                                      Yours faithfully,

                                      (Y.Srinivas)
                                      I have a connection bearing service number 87152 at M/s.GNS Gas Services, Hyderabad. Every time I book the Gas they make one or the other excuse to delivery the gas. It is taking months to delivery the Gas. Every time they pretend that it is already delivered. Please take necessary action.
                                      I have a connection bearing service number 87152 at M/s.GNS Gas Services, Hyderabad. Every time I book the Gas they make one or the other excuse to delivery the gas. It is taking months to delivery the Gas. Every time they pretend that it is already delivered. Please take necessary action.
                                      Dear Sir,

                                      I have booked a refill of Gas cylinder with M/s.GNS Gas Services, having customer number as 307549 some 45 days back through IVR. After waiting for 15 days, agian raised one more request for refill. Still the Gas cylinder is not delivered. After visiting the office and the asking the reason for delay, the execute has called up some delivery boy and informed me that, the Gas cylinder will be delivered today and he has forgoten to deliver it from 2 months. Even after 5 days of loding a cmplaint the cylinder is not delivered. This is becoming a serious issue and request any higer authorities to look in to these issues.
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