Indian Oil Corporation [IOC] Complaints & Reviews

I am Sethuraman.G residing at Sithalapakkam, Chennnai an indane gas customer with Prarthana Gas Agencies, Mooarasempet, Chennai and my consumer no is 17068. I got the last delivery on 15th DEC ’07, after that I booked for another on 5th JAN’08 through telephone, but they informed me that the possible booking date is only after 25th Jan’08. I went 3-time to the agency and asked for the reason they did not give the proper answer. Finally I went today the 6th FEB’08, I found that in my name they have already delivered one on 5th JAN’08 to someone else, I was shocked and they informed that I can get the supply only after 10th FEB’08. I have 2 Cylinders, one already over last month, the other may over in one or two days after that I have no possibilities to go for firewood and kerosene stove. Hence I request the respective authority to take immediate action.

I HAVE A GAS CONNECTION FROM BABARPUR GAS AGENY KABIR NAGR

AGENCY OPERATER HAD BOOKED GAS AFTER 22 DAYS
THE DATE YOU BOOKED YOUR GAS AFTER 4 OR 5 DAYS
BOOKING NUMBER GIVING BY AGENCY

& NOT WRITE THE DATE OF BOOKING FROM CONSUMER BOOK

My name is George Daniel.I have purchased a gas (IOC) from Adoor, Baby Gas agency(No.BGS5619) Pathanamthitta(Dt), Kerala state, then the agency stopped for few months with complaint.My gas would shifted in to Poornima gas Parakode.After clear the coplaint Baby gas reopened but my connection countinued in Poornima(No.PIS22126)But their service is bad because of the distance(ony my card is stayed their all others were in Baby gas).After a few months Baby gas had stopped and all are supplying by Poornima.But my misfortune my gas has shiftted to Royal Pathanamthitta, 16 KMs away from here(No.RIS14851).Still now they not supply the gas.will you please change it to Poornima(all this transfers are their will, not my).Otherways i will compel to go to the consumer court.My address is Mavilathekkethil, Paranthal P.O, Kerala-689518My Ph No. [protected]

My Name is Thomas K.A, ..I have LPG Gas connection with INDANE through ANBU GAS AGENCY-No 3, Dr Rarhakrishnan Nagar, 1st Floor, Poonamalle High Road, Arumbakkam, Chennai-600106..i booked gas on 29/09/2010 & till date i have not received the gas cylinder...consumer number-17697..whenever i try their numbers[protected] &[protected] is always busy..I infact checked with other indane gas agency they said it will take max 10 days...other people are ready to buy cylinders in black for 650 rs which i dont want to do it..Please look into this ASAP & take necessary action...

govardhan gas agency — exceptional delay in supply of gas cylinder

consumer no : 21403
agency: govardhan gas agency, near 104 area, visakhapatnam.
gas bookoing date: 01 sep 2008.
till to date i.e. 11 sep 08 i have not recieved the delivery of my gas cylinder.
today my second cylinder also has got over. response from the gas AGENCY IS VERY POOIR AND RUDE. REQUEST TAKE NECESSARY DISCIPLINARY ACTION SAGAINST THE AGENCY AND GET THE CYLINDER DELIVERED TODAY.

govardhan gas agency — what a lazy work

exceptional delay in supply of gas cylinder
consumer no : 5718
agency: govardhan gas agency, near 104 area, Jyothinagar, marripalem, visakhapatnam-18.
gas bookoing date:22 Nov 2008.
till to date i.e. 06 Dec 08 i have not recieved the delivery of my gas cylinder.
today my second cylinder also has got over. response from the gas AGENCY...
I can do so many phone calls but no responded till the date not a one number both phone numbers[protected], 2558139

govardhan gas agency — phones not lifting

Dear concern,


I am a consumer of Govardhan gas agency in visakhapatnam. Since so many days i have been trying to reach the specified gas agency thru phone, but i am not able to reach them. But phone is ringing and the office is working.so kindly do thje needful.
Ph:[protected],2558585,2552568

regards,

Ramshiva.s

Mob:[protected].

seriously.. even we are facing this since one year.. they are not responding properly.. they are taking 20 days to deliver the cyllinder

sir since 7 days i am also trying the phone number nobody is picking up the phone

for new connection there are compulsion for consumers to purchage there gas acessories, gas if not delivering at ginven time, phone not lifting, he is giving us bad service

Sir,

this is to inform you, that i vikram singh, resident of sector 23 gurgaon, have visited one of the LPG Dealer "golden gas agency" palam vypar kendra, palam vihar, gurgaon.

I visited for a new connection with all the formalities, address proof and id proof, and asked about the connection but came to know very starange thing that i have to take buy "GAS STOVE " as well with gas cylender..

when i asked said that i dont want to buy GAS STOVE from them, they refused to give me connection.

plz let me know is it mandatory to buy gas stove with a new connection, which will cost me more then Rs 4000..

Guide me where i can proceed against this discrimenation...and blackmailing.


Rgds,
vikram singh
[protected]

Dear Sir,

I am from Bangalore, I am also facing the same problem while new connection. Since I am having the Gas stove I need only the cylinder and other accessories connection. Now they are asking me to produce the bill for purchased the gas stove.
is it mandatory to produce the bill ? Bcoz i do not have the bill since it was gifted to me. But it is branded stove with ISI mark.

Could u pl guide me how to go about it.

Distributor Name: Kalpana Gas Agencies, Vijayanagar, Banaglore -40
My Contact No. is[protected] or[protected]

gas cylinder — Gas Refill delay

We have booked Gas on 17.11.2011 and we got the bill memo message on 6.12.11, till today we have't received Gas

Deepa
[protected]

Indane Gas Cylinder — delay of refill

customer no. - 35549
customers name - smt. babli
address - d-114 west vinod nagar , delhi - 92
distributors name - dikshit gas seva.

Inden cylinder — No Availability

Hi,

I am unable to book for gas, because that Eblur depo phone no is not connecting last few days please help me out for book the cylinder.

regards,
Manas

LPG Gas — Non-availability of Gas Cylinder

Consumer No. 4309---Date of Booking: 8th Dec'09
Till date no supply is made inspite of repeated requests.

LPG — if required for booking for lpg

sir
recently i have noticed for lpg cylinder no requried
for booking of lpg in the state of punjab but the rule
of indian oil lpg division assam please reaply is it applicable
only for punjab .
jago grahak taken order from court of punjab said
no booking for lpg after 21days they supplied fresh
one and dislpay board for no booking required fof lpg.

i just qury is this applied only punjab.

with regards
manik dey
guwahati

LPG — EMERGENCY SERVICE

My consumer No.25121/Cooking Gas Agency, Tiruvanmiyur-Chennai.

Gas cylinder in our house was leaky since 5A.M. to-day[[protected]]. There was no response from the emegency service of our area despite our repeated attempts.[Emergency No. given to us 26258245 & [C] [protected]]. Only after 8-15A.M. the Agency service sent a technical person & attended the defect.I have been trying to contact IOC consumer Service also to lodge a complaint in this regard. Here also there is no response.[243392 & 24339246].

shresth gas service g-29 diwan house ajay enclave new delhi 110018 — non delivery of gas cylinder

sir i am having gas connetion no 21346with this gas station we r seven members in family. we getting only one cylinder in a month that with so many calls which go unattendent. this people r selling cylinder in black pl help me and ins them o supply a in a month regularly thanking u with regards babli kapoor 3/71 subash nager new delhi 110027

DEAR

We placed a request for gas on 16.12.2010
Customer No 307269 .at Lakdikapul gas company . Company contact numbers are not connecting iam trying from couple of days

Below mentioned are company contact no's
[protected]
[protected]

Request you to do the needful on proirity

K.KISHORE
[protected]

Regards
Kishore

This complaint is very correct against SB agency.They didn't give gas to customers they only give their relatives and to whom give commission to them.They didn't attend phone calls.please take neccessary step to overcome this crisis.

VIDHYA.VS
MUTHANA

To,
The General Manager,
Indian Oil Corporation,
Ahmedabad

Sub: To issue Second refill of Gas Cycilder

Dear Sir,

I have received Single refill New gas connection vide consumer No:318997 from:Hanif Gas Agency, Anand (Guj.) code No: 911196, 1.5 years ago. At the time of new connection delivery, I have a gas stove already, but your gas agency giving me by force gas stove and fire instrument without billing with fully over payment. I have getting only gas stove, fire instrument was not taken. In this situtation Second refill is not given to me by the agent. Please do needful in this matter for solving the issue raised by the agent for Second refill.

Rakesh Modi
Anand Agricultural University
Anand (Gujarat)-[protected]

Dear sir,
My consumer no.32080. I booked the gas on 1 Dec 2010 from Rudrapur gas service Rudrapur Uttrakhand, but as on 5.01.11, I have not received the cylinder yet. During booking we got assurance for getting the same with in 15 days.Know they are not lifting phone(No.[protected]) as tried many times.
Pls look into this at the earliest and hoping that strict action will be taken against this complaint positively.
Thanks in anticipation.

G.C Pant, [protected]
Avas Vikas Rudrapur

the employees of indane gas agency- rudrapur are thief . they were doing black marketing in rudrapur agency please take strict and hard action to them.




thanks

xyz

Dear sir,
My consumer no.30651. I booked the gas on 6 Dec 2012 from Rudrapur gas service Rudrapur Uttrakhand, You are providing the home delivery but as on 03.01.13, I have not received the cylinder yet. During booking we got assurance for getting the same with in 15 days.Sir my office time is 9.30am to 5.30 pm so I can not lifted to for gas cylinder
Pls look into this at the earliest and hoping that strict action will be taken against this complaint positively.
Thanks in anticipation.

Regards
Nitin Kumar Varshney
Mob-[protected]

Dear Sir,

I am geeta devi& my Indane Gas Consumet No. is 13292. but i m not saitisfy your services.
cell no. [protected]

Indane Gas — REFILL BOOKING IRREGULARITIES

Sir,
I have last booked my refill on 09/10/2007 and the refill was delivered to me on 22/10/2007 as the festive season is coming ahead I again try to book my refill but to my surprise the agency refused to take my refill booking as they told me that they can only take my refill booking after 21 days of the last refill delivery date and in that case they will consider booking only after 12/11/2007. Now this agency is very poor to respond to the customer as they even don't take the phone calls which is very bad signal towards the consumer service. Kindly suggest

Dear Sir,
I have an Indane Gas connection with "Hari singh Gas Service" 914, Prem Nagar, Kirari Road, Nangloi, Delhi-110041, and his agency code no. is[protected].

I would like to say about the above agency that he is not providing the proper service like delivery has been made after fifteen to twenty days after booking, weight shortage, no any phone call received by him regarding booking either he keep the receiver on the table or not attend the call on ring.

If you have any about the above matter you can send your representative to check for the same in Prem Nagar, Inder Enclave areas, where the numbers of consumer are harassing daily and facing a lot of problems..

Finally, I would like to inform you that if such type of problems have not been shorted out within a week, than I will have to call to “MEDIA” and also to “CUNSUMER COURT".

I request you to kindly either improve your service or appoint another dealer at this area. Please take this matter on urgent basis

Customer

Indane Gas — Irregularities in supply of Refill

Dear Sir

I, consumer No.1345 would like to bring to your kind notice following irregularities in supply of refill through distributor of Indane Gas named Suraynagari Indane, Jodhpur

1. Refill when delivered is reflected 2 to 3 days late on their computer consequently next booking gets delayed as they book refill after 21 days .
2. After booking the refill, it should be delivered within 07 days from the date of booking as per the rule but they deliver refill in more than 15 days and thus get refill in more than 45 days.
3. While delivering the refill, seals of refills are broken and they even deny weighing the refill at the time of delivery.

Today they came to deliver refill to me while taking the delivery it was found that seal of refill was broken. When I asked them to give another refill, they said we have only this refill and if you don’t want to take it then leave it, we don’t have another refill whereas they had so many refills in vehicle but denied to give me another refill. When I said, I will complain about this, they said “you can complain any one we are not bothered about it” and went away without delivering the refill to me.

I have complained about it earlier to the concrened authorities of Indane Gas, but things are repeated again and again. Finally, I dsecided to lodge complain through your esteemed forum so that STRONG ACTION is taken against above said distributor so as to eradicate above irregularities and not repeat same in future and please ensure that refill is delivered to me immediately.

Looking forward to suitable action in this regard from your end

Regards

Bhajan Singh

I HAVE BOOKED FOR REFILL ON ONLINE BOOKING NO. A REPLY WAS RECEIVED THET YOUR BOOKING IS CONFIRMED. BUT AFTER ABOUT TEN DAYS IT HAS NOT BEEN DELIVERED. THE COMPLAINT NO. IS ALSO SHOWING BUSY CONTINUOUSLY. PLEASE HELP.
MY CONSUMER NO. CGS21595 OF CHOWK GAS SERVICE .

Indane Gas — no proper delivery

MY c.n no is 27641 and if you see the gas delivery of each cylinder is about 40 to 45 days.Every month I have to face the problem of cylinder gets empty in about 27-29 days which is normal but they provide the cylinder only after 40 to 45 days of privious delivery date.

Dear team,
we wish to inform you that we are resident of House no, C57A Adarse gaGALI NO-4 Delhi - 92, and user of Indian gas . In our Area Vearma gas Agency, f-6, pal market Mandawali services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.23695
booking date is[protected]
Expected delivery was 26.09.2010

but regret to inform that till today (04.10.2010) we have not received .
we request you to kindly look into the matter and do the needful .

Best Regards

Mukesh singh
mob:- [protected]

To issue Second refill of Gas Cycilder

I have received Single refill New gas connection vide consumer No:318997 from:Hanif GasAgency, Anand (Guj.) code No: 911196, 1.5 years ago. At the time of new connection delivery, I have a gas stove already, but your gas agency giving me by force gas stove and fire instrument without billing with fully over payment. I have getting only gas stove, fire instrument was not taken. In this situtation second refill is not given to me by the agent. Please do needful in this matter for solving the isuue raised by thge agent for Second refill.

Rakesh Modi
Anand Agricultural University
Anand (Gujarat)