Indian Oil Corporation [IOC] Complaints & Reviews

very bad service

Very bad service and my SMS received amount 748 delivery boy getting amount 790

IOC LPG — NOT RECEIVED GAS CYCLENDER ON TIME

I AJAY KUMAR HOLDING LPG CONSUMER NO. 007219, DABWALI (HARYANA) OF M/S HARYANA GAS AGENCY (EXTENTION COUNTER) DABWALI (HARYANA ), SIR I BOOKED GAS ON DT. 18.02.09 AND TILL DATE i.e. 16.03.2009 I HAVE NOT RECEIVE GAS CYCLNDER WE HAVE CALEED THE AGENCY EVERY DAY THEY ARE TELLING ME NEXT DAY YOU WILL RECEIVE CYCLENDER BUT TILL DATE WE HAVE NOT RECIVE . KINDLY DO NEEDFULL & SIR I RECEIVE LAST REFILL DATED 21.01.09

Indian Oil — Not delivering the LPG Gas cylinder

I have booked a gas cylinder 20 days before, from Ranie Enterprises (44, Perumal Nagar, 2nd Street, Madipakkam, Nanganallore. Chennai-61). While booking the cylinder, they said they will deliver it in 13 days. Now it is 20 days and when I checked with them, they say that, the delivery boy couldn't find us in the address given and they have returned. But for the past 1 year they are delivering the gas in the same address as given to them. How-come they couldn't find the address THIS time?

Last time, when the boy was taking the gas inside my house, because of his carelessness, he made some damages in my house. I complained that in the agency. I think, because of that, the boy is taking revenge on us. (Or the 'agency' might have sold it in the black market, as it is common.)

Whatever it is. I want the gas cylinder immediately. The agency, or the boy is not supposed to torture the customer for their ego.

Please make arrangements to deliver the cylinder. Because, my cylinders are empty.

I hope Indian Oil Corporation will take necessary steps at the earliest.

My customer number is 40125.

I am customer of Nangal Gas Service of punjab State. I booked my gas refil cylinder on 19/4/10 through help line servie Nie tech Phone No.[protected] and not recerved gas til today My consumer no. is NG-23849
JIT RAM

I am customer of INDANE gas service M/s Shri Radha Govind Gas Agency, 9/171, sham block, Kailash Nagar, Delhi-31. My consumer no. is 1267 having double cylinder connection.
Istead of my repeated request for refill of LPG cylinder from last 15 days
but not delivery in this time why? & distributors always one ans. not cylinder for me.
distributors tell me every booking. booking time is 25 days. if you mind, I am wrong. then check my distributors refilling booking statements. my contact no. [protected]

I am a customer of INDANE gas service M/s Deepganga gas agency, Ramnagri mod, Ashiananagar Patna. The agency never response on telephone, as i am Sub-divisional engineer and always working in different sites it is very difficult to go the gas agency.Kindly solve my problems as there is no other male member in my family. THANKS.

Indane Gas — delay refill of Gas

Dear Sir/Madam,
I am customer of indane gas my conumer No.32010 Kanpur Gas & Allied agency, The Mall, Kanpur.Dist. and their telephone no.[protected]. I have booked for refill on 18.03.2009 but till now they have not supplied a refill. at the time of booking they were told me to send refill in 8 days but 21 days over but not send a refill till now and also they were not giving a proper reply. Booking for refill also they will book for refill 21 days after sending the cylinder and 15 dasy to supply the refill totally the customer has to receive refill in 40 days. so i am requesting you to Book my complaint as well take some strict action on that agency.

Your prompt action will be highly appreciated

plz booking gas indiane agency name sidhartha enterprises consumar no 17770

Indane Gas — Delay for Gas Refilling

Dear Sir,

I am staying in Gandhinagar, Gujarat. This is to put to your notice that I have been facing the problem of refilling my gas cylinder every time I book it. As per the rules laid down for the dealers I hope that the refill should be made within 2 days from the day of booking, but still nothing is being done even after days beyond the limit. I hope to see some positive action from your end at the earliest.

Regards,

Manmohansinh Chauhan.

Indane Gas — REFILL OF GAS

I HAVE BOOKED REFILLING OF GAS ON 9-AUGUST-2009 AND DEALER TOLD ME THAT DELIVERY WILL BE MADE AFTER 7 DAYS WHICH IS CAUSING INCONVENIENCE, BECAUSE I HAVE SINGLE CYLENDER.

CONSUMER NO: AK2175
DISTRIBUTOR's CODE: 217876

Indane Gas — refilling

dear sir,
I booked through telephone no 1260 of inden gas service on 25.08.09 and get serial no 3 . but not yet get refill cylynder till date. so i bookd again on 21.09.09 and get sirial no 1.

so what about sirial no 3 i dont have any cylynder .
kindly look inti the matter sympathically.

thanking you,
your's faith fully.

pranab kumar samanta
mob.no. [protected]
baruipur gas consumer no - 25383

I want to get better service

Indane Gas — refilling of gas

Dear sir,
my consumer no is 07445, Distributor no 27466070, Nitin Gas Agency Yavatmal M.S.
we have refilling problem since last so many days. distributor made rule to go for booking after 21 days.he speaks very arrogantly. everytimes for single refilling we went 5-6 times.sir since last three days we r making food on oven. i am requesting u, please do needful

Indane Gas — refill gas

sir, i am arun,gas servise is very bad after booked 3 4 weeks late gas delivery.my c.no.4072 sreekrishna gas agency vazhakulam muvattupuzha.so pls help us.

Indane Gas — refill

Dear Sir,

My name is jagmohan and i live in Najafgarh. I have cylinders of Indane gas and my booking office is Shanti gas in Palam Colony. i have booked the cylinder for refill last week but nobody from their office has come uptill now. the Phones lines always kept busy when we try to complain again through phone. So please sir help us out as we in big problem. We have to eat the food of Restaurants which is not good for our health..
Please sir take a rapid step to make us free from diseases.

respected sir
we are consumer for gas at vadodara gujarat.since 6 months the gas connection stopped and asking for nomination formalities . sothat we already given all document affidevit but your dealer yaju inden not making formalities & without any reason stopped delivery for bottle its very dificult to convince this people now what reason these is become delay .my father expired and i given death certificate, affidevit pl. ensure the complition and start the service immediate . to stop an essential needs is an indian offence.

soham noshir gai

Indane Gas — DELAY IN DELIVERY OF REFILL

I HAVE BOOK MY INDANE GAS ON 5 FEB 2011 VIA IVR. MY INDANE GAS AGENCY NAME IS FLAME CENTER, SOUTH PATEL NAGAR MARKET NEW DELHI .MY CONSUMER NO IS 12962. BUT AFTER THE TWO WEEK REFILL IS NOT DELIVER TO ME PLEASE TAKE SOME ACTION ON THIS COMPLAINT.


REGARDS
NAVEEN RATHORE
[protected]

Sir,
I had booked refill gas by online on 13th Nov.2011 and my booking reference no. is 288259. More than 25 days gone i had received refill gas from the Gas Agency.
What can I do now?

Indane Gas — Delay of Refill Gas

Dear Sir,

My name is Syed Usman. My Gas Agency name is Nethaji Gas Agency, Seven Wells Street, Chennai-1. I had booked refill gas on 13th Nov, 2011 and booking reference is 288259. More than 25 days booking refill gas i had not received any message from the Indane Gas. I am very much disappointed. Please take steps to deliver the refill gas in 3 days.

Thanking you,

Syed Usman

dear sir my refill booking no 211394 on 27/4/2012 cylinder delivery nor recivec still 18/5/2012

dear sir my refill booking for consumer no 16991 and booking reference number is 272716 on 04/11/2012

I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

Please look into this.

Ananta Pati,
70, SF, PKT-1, Sector -7,
Ramprastha Greens,
Vaishali, GHZ.

IOCL/Indane Gas — Gas Cylinder Leakage

My Supplier is Yadu Indane Gas. The compliant for leakage in the cylinder is not being registered by anyone.

Complete Address:
70, SF, PKT-1, Sector-7, Ramprastha Greens,
Vaishali, Ghaziabad

Please look into the same.

Regards,

Ananta pati

IOCL / Indane Gas — Leakage in Gas Cylinder

I'm a sunscriber to Yadu Indane Gas, D33, Site -4, Sahibabad Indl. Area, Ghaziabad. No one is attending to Gas leakage compliant.

Please look into this.

Ananta Pati,
70, SF, PKT-1, Sector -7,
Ramprastha Greens,
Vaishali, GHZ.

IOCL / Indane Gas — SUPPLY DELAY

Dear Sir,
I Mr.K.SAHADEV/GAS CONSUMER NO-S 18715 of Sambalpur,Orissa.My Gas dealer was M/S LIPI GAS.I booked for gas on[protected].They replied within two to three days I will get Gas.I have one cylinder.Can I get another cylinder?Till now I did not get Gas.When I called two days back for Gas they assured to get on the same day.Their tel no[protected] always shows busy.Somewhere they are mishandling their tel-no to show like that.If really that much busy why don`t to arrange another no from there or Gas dept.I need answer the reason for this delay.Also I need a tel no to assist for customers.

Thanking you sir,

With Regards

sir my consumer no is14439, i booked gas in sampally gas agency .they did not send the cylinder. this is not the first time always they dont send the cylinder weeks together. if i enquire they r saying cylinder is already dispatched. what is happening i am not able to understand ... are the delivery boys senlling cylinder in black?????please respond to my compliant my cell no is [protected]

indian gas cylinder re filling — re filling of indian gas cylinder

i am a consumer of indian gas my consumer no is 42183 , i have booked cylinder for re filling on 7.02.2010 at Raghu gas , khansha road , gurgaon, its code no - 103836 but up till date not delivered by gas supplier after repited follow up. it should be supplied with 7 day after booking.
no one is taking intrest in his office.

if you will ask for cylinder to be a new road chap customer then he will tell you the cylinder is available by Rs 900/

i want to say that he is selling gas cylinder in open market and not suppling to consumers.

please help me

what we would like to do.

regards

ashok pradhan
[protected]

Rose Gas Agency, Adambakkam is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I am trying to book a gas cylinder for the past one week but till now i am not getting the line. Please try to understand the customer difficulty. They are having four lines. all the four lines are always busy.

Kindly take up the matter seriously and do the needful

I am Bindhyachal Singh from Baroda, My con. no. 02118, I had booked the gas on 04.01.2011 and had been told that I will be given delivery in 10 day, but when I contacted to agency on 15.01.2011 I was roughly told that it will take another 3 to 4 days. When I contacted on 17.01.2011, I was told that next day only it will be delivered and phone was put down with a bulling answer. But they delivered on 17.01.2011. The most surprising thing was that the delivery challan contains the date 13.01.2011
Now, respected sir, I want to know - after delivery agency people taking 21day for booking, then 10 days verbal intimation by them for delivery and actual delivery is taking place almost after 14 days. But a gas bottle is not servicing us for 35 days - can you advice what to do in this case? May be a solution for this problem? Because I am totaly disagree of this system if it is structured by govt. My mail id : [protected]@rediffmail.com; kindly give your solution.

SHIVA SHANKAR AGENCIES, INDANE GAS SUPPLIERS, CHENNAI-P ORUR-SHIVA SHANKAR AGENICIES

They take 50 days to supply the Gas Cylinder to the consumers. They are selling the cylinders in black for double Rate to hotels and brokers. They are neglecting consumer's queries. They are not picking up the phone while trying to register a cylinder. They are cheating the consumers and TOTALLY SHIV SHANKAR AGENCIES, PORUR, CHENNAI. INDANE GAS SUPPLIERS ILL TREATING & IRRITATING THE CONSUMERS IN A HARSH MANNER

WILL INDANE GAS TAKE NECESSARY ACTION IMMEDIATELY, PLEASE ?

INDANE GAS DELAY IN RE FILLING — INDANE GAS DELAY IN RE FILLING

The service from SUDHEENDRA INDANE GAS AGENCY - Hennur Rd - Bangalore is becoming very worst day by day. I have booked a refill on the 19 April 2011. As on today 26th April 2011, I have not received the refill & when I contacted today, They are telling that it will take 5 more days time and they say that IVR Booking is not valid it will only come by next 5 days and you have to book again

Many of the time it is noticed that even after billing date, only after 5-7 days only they are delivering the Cylinder to our home. Now a days it is very difficult to get them over telephone & if we get them with great difficulty, there has been no courtesy to even listen to our grievance & they just slam the phone and no proper answer given.

If Indian oil is concerned over customer satisfaction they better do some thing about such issues. Least I request them to educate their staff on how they need to address the customer problems.
I had also requested them to change my gas agency.they sy its not posible
Inspite I have also pesornaly seen in few places like sultan playa and manornpalya they sell gas at 65 rs per kg they also have autorikshaw refilling unit for which I have seen they utilize small residential cylinders which is ment only for resident use
I have seen few cops collecting daily Money (roll call )
My customer ID is 31913 in the name of MUMTAZ. If any of you knows any other the Indane complaint mail id or contact no, pl let me know.

Regards,
ANIS

indian oil.indane gas booking cylinder refilling — booking cylinder refilling

sir/mam, today i try to book gas cylinder(refilling) at my gas agencies satyam but they refuse to book before 21 days. is it a rule of indian oil ? plzlet me know.but i read in patrika news paper that you can book at any time ok.praveen shrivastava consumer no 53305 mob.no [protected].ok

Gemini Enterprises gas services — LPG cylender not yet supplied

I have booked my Gas connection but till date the LPG cylender not yet supplied. Telephone line are always found busy, if some time bell is ringing the did not lift the reciever. I am required cylender urgently. Please instruct to agency to supply immediate.

it is absolutely right that the did not deliver supply upto ten days after booking date and never response the customer telephone. the issue mey please be taken in the knowledge of concerned higher authority and also vigilance department as they sell gas in black to unauthorise customer.

have booked my Gas connection but till date the LPG cylender not yet supplied. Telephone line are always found busy, if some time bell is ringing the did not lift the reciever. I am required cylender urgently. Please instruct to agency to supply immediate and the bahaviour of supplier boy is very bad contact me iediate ( [protected]

WE ARE from NAGLI DARI EXTENSION, BAPROLA, NAJAFGARH. NEW DELHI 110043. and my gas agency name is
GEMINI ENTERPRISES.(tehsil najafgarh new delhi-110043) which is situated at Najafgarh. this si authorised gas agency of INDANE (indian oil) in the state of new delhi of Indane.WE ARE indane gas customers we all booked the cylinder in after every 20 days but distibuters worker dont recieve phone and they says do complain by computer but if we complain on computer they does deliver LPG cyliender.if we tried on phone they does not recieve, if we go there they says don't come because WE CAN ONLY GIVE ONE GAS CYLIENDER IN 40 DAY THIS IS RULE.

sir i have no any idea about that we are all belong from middle class they also sayswhy don't you all purchase black gas cylied of LPG in 700 of rupees from us sir what is this they aslo mis behaving .

our gas agency address :- GEMINI ENTERPRISES of indane (INDIAN OIL)
next to tehsil, najafgarh . New Delhi 110043
ph.[protected], 25323860, 25325655.
TIN NO [protected].

our residential area address we are consumer:-
house no 90 to 225 nagli vihar extension, gali no 3 and 4. near shiv chowk.
Baprola . nagli dairy. najafgrah. new delhi 110043.

sir kindly solve our problem as much as earlier because we have complaint so may times but they does not solve our problem, even they are all says complaint do any where " tum hamara kya bigard loge" HUM 40 KYA 60 DIN ME EK CYLIENDER DENGE JAO JAHAN COMPLAIN KARNA HAI KARO.CHAHE HEAD OFFICE ME YA CONSUMER COURT ME.
JYADA BOLOGE TO CYLIENDER HAMAESHA BLACK SE HI KHARIDANA PADEGA". HUM DELIVER NAHI HONE DENGE.

I am Sethuraman.G residing at Sithalapakkam, Chennnai an indane gas customer with Prarthana Gas Agencies, Mooarasempet, Chennai and my consumer no is 17068. I got the last delivery on 15th DEC ’07, after that I booked for another on 5th JAN’08 through telephone, but they informed me that the possible booking date is only after 25th Jan’08. I went 3-time to the agency and asked for the reason they did not give the proper answer. Finally I went today the 6th FEB’08, I found that in my name they have already delivered one on 5th JAN’08 to someone else, I was shocked and they informed that I can get the supply only after 10th FEB’08. I have 2 Cylinders, one already over last month, the other may over in one or two days after that I have no possibilities to go for firewood and kerosene stove. Hence I request the respective authority to take immediate action.

I HAVE A GAS CONNECTION FROM BABARPUR GAS AGENY KABIR NAGR

AGENCY OPERATER HAD BOOKED GAS AFTER 22 DAYS
THE DATE YOU BOOKED YOUR GAS AFTER 4 OR 5 DAYS
BOOKING NUMBER GIVING BY AGENCY

& NOT WRITE THE DATE OF BOOKING FROM CONSUMER BOOK

My name is George Daniel.I have purchased a gas (IOC) from Adoor, Baby Gas agency(No.BGS5619) Pathanamthitta(Dt), Kerala state, then the agency stopped for few months with complaint.My gas would shifted in to Poornima gas Parakode.After clear the coplaint Baby gas reopened but my connection countinued in Poornima(No.PIS22126)But their service is bad because of the distance(ony my card is stayed their all others were in Baby gas).After a few months Baby gas had stopped and all are supplying by Poornima.But my misfortune my gas has shiftted to Royal Pathanamthitta, 16 KMs away from here(No.RIS14851).Still now they not supply the gas.will you please change it to Poornima(all this transfers are their will, not my).Otherways i will compel to go to the consumer court.My address is Mavilathekkethil, Paranthal P.O, Kerala-689518My Ph No. [protected]

My Name is Thomas K.A, ..I have LPG Gas connection with INDANE through ANBU GAS AGENCY-No 3, Dr Rarhakrishnan Nagar, 1st Floor, Poonamalle High Road, Arumbakkam, Chennai-600106..i booked gas on 29/09/2010 & till date i have not received the gas cylinder...consumer number-17697..whenever i try their numbers[protected] &[protected] is always busy..I infact checked with other indane gas agency they said it will take max 10 days...other people are ready to buy cylinders in black for 650 rs which i dont want to do it..Please look into this ASAP & take necessary action...

govardhan gas agency — exceptional delay in supply of gas cylinder

consumer no : 21403
agency: govardhan gas agency, near 104 area, visakhapatnam.
gas bookoing date: 01 sep 2008.
till to date i.e. 11 sep 08 i have not recieved the delivery of my gas cylinder.
today my second cylinder also has got over. response from the gas AGENCY IS VERY POOIR AND RUDE. REQUEST TAKE NECESSARY DISCIPLINARY ACTION SAGAINST THE AGENCY AND GET THE CYLINDER DELIVERED TODAY.

govardhan gas agency — what a lazy work

exceptional delay in supply of gas cylinder
consumer no : 5718
agency: govardhan gas agency, near 104 area, Jyothinagar, marripalem, visakhapatnam-18.
gas bookoing date:22 Nov 2008.
till to date i.e. 06 Dec 08 i have not recieved the delivery of my gas cylinder.
today my second cylinder also has got over. response from the gas AGENCY...
I can do so many phone calls but no responded till the date not a one number both phone numbers[protected], 2558139

govardhan gas agency — phones not lifting

Dear concern,


I am a consumer of Govardhan gas agency in visakhapatnam. Since so many days i have been trying to reach the specified gas agency thru phone, but i am not able to reach them. But phone is ringing and the office is working.so kindly do thje needful.
Ph:[protected],2558585,2552568

regards,

Ramshiva.s

Mob:[protected].

seriously.. even we are facing this since one year.. they are not responding properly.. they are taking 20 days to deliver the cyllinder

sir since 7 days i am also trying the phone number nobody is picking up the phone

for new connection there are compulsion for consumers to purchage there gas acessories, gas if not delivering at ginven time, phone not lifting, he is giving us bad service

Sir,

this is to inform you, that i vikram singh, resident of sector 23 gurgaon, have visited one of the LPG Dealer "golden gas agency" palam vypar kendra, palam vihar, gurgaon.

I visited for a new connection with all the formalities, address proof and id proof, and asked about the connection but came to know very starange thing that i have to take buy "GAS STOVE " as well with gas cylender..

when i asked said that i dont want to buy GAS STOVE from them, they refused to give me connection.

plz let me know is it mandatory to buy gas stove with a new connection, which will cost me more then Rs 4000..

Guide me where i can proceed against this discrimenation...and blackmailing.


Rgds,
vikram singh
[protected]

Dear Sir,

I am from Bangalore, I am also facing the same problem while new connection. Since I am having the Gas stove I need only the cylinder and other accessories connection. Now they are asking me to produce the bill for purchased the gas stove.
is it mandatory to produce the bill ? Bcoz i do not have the bill since it was gifted to me. But it is branded stove with ISI mark.

Could u pl guide me how to go about it.

Distributor Name: Kalpana Gas Agencies, Vijayanagar, Banaglore -40
My Contact No. is[protected] or[protected]

gas cylinder — Gas Refill delay

We have booked Gas on 17.11.2011 and we got the bill memo message on 6.12.11, till today we have't received Gas

Deepa
[protected]

Indane Gas Cylinder — delay of refill

customer no. - 35549
customers name - smt. babli
address - d-114 west vinod nagar , delhi - 92
distributors name - dikshit gas seva.

Inden cylinder — No Availability

Hi,

I am unable to book for gas, because that Eblur depo phone no is not connecting last few days please help me out for book the cylinder.

regards,
Manas

LPG Gas — Non-availability of Gas Cylinder

Consumer No. 4309---Date of Booking: 8th Dec'09
Till date no supply is made inspite of repeated requests.

LPG — if required for booking for lpg

sir
recently i have noticed for lpg cylinder no requried
for booking of lpg in the state of punjab but the rule
of indian oil lpg division assam please reaply is it applicable
only for punjab .
jago grahak taken order from court of punjab said
no booking for lpg after 21days they supplied fresh
one and dislpay board for no booking required fof lpg.

i just qury is this applied only punjab.

with regards
manik dey
guwahati

LPG — EMERGENCY SERVICE

My consumer No.25121/Cooking Gas Agency, Tiruvanmiyur-Chennai.

Gas cylinder in our house was leaky since 5A.M. to-day[[protected]]. There was no response from the emegency service of our area despite our repeated attempts.[Emergency No. given to us 26258245 & [C] [protected]]. Only after 8-15A.M. the Agency service sent a technical person & attended the defect.I have been trying to contact IOC consumer Service also to lodge a complaint in this regard. Here also there is no response.[243392 & 24339246].

shresth gas service g-29 diwan house ajay enclave new delhi 110018 — non delivery of gas cylinder

sir i am having gas connetion no 21346with this gas station we r seven members in family. we getting only one cylinder in a month that with so many calls which go unattendent. this people r selling cylinder in black pl help me and ins them o supply a in a month regularly thanking u with regards babli kapoor 3/71 subash nager new delhi 110027

DEAR

We placed a request for gas on 16.12.2010
Customer No 307269 .at Lakdikapul gas company . Company contact numbers are not connecting iam trying from couple of days

Below mentioned are company contact no's
[protected]
[protected]

Request you to do the needful on proirity

K.KISHORE
[protected]

Regards
Kishore

This complaint is very correct against SB agency.They didn't give gas to customers they only give their relatives and to whom give commission to them.They didn't attend phone calls.please take neccessary step to overcome this crisis.

VIDHYA.VS
MUTHANA

To,
The General Manager,
Indian Oil Corporation,
Ahmedabad

Sub: To issue Second refill of Gas Cycilder

Dear Sir,

I have received Single refill New gas connection vide consumer No:318997 from:Hanif Gas Agency, Anand (Guj.) code No: 911196, 1.5 years ago. At the time of new connection delivery, I have a gas stove already, but your gas agency giving me by force gas stove and fire instrument without billing with fully over payment. I have getting only gas stove, fire instrument was not taken. In this situtation Second refill is not given to me by the agent. Please do needful in this matter for solving the issue raised by the agent for Second refill.

Rakesh Modi
Anand Agricultural University
Anand (Gujarat)-[protected]