Indian Oil Corporation [IOC] Complaints & Reviews

i have observed that phone when we are calling at gurukrupa agency karelibaug for gas cylinder delivery or any complain we have to call for 2 to 3 days or we have to go personely after getting a time from our busy schedule.

i understood that phone remain locked when there is large phone call but you must increase call line that is not a big problems for u.

Dr. vipul gurjar,[protected]

Respected sir
I applied a conection to freedam gas agency loni ghaziabad.Agency manager Mr. Sharma give me paper of new conection this paper show that
Cylinder Category no Rate Amount
14.5 1 1250 1250
PR 1 150 150

Total 1400.Rs
is paid and said cylinder deliverd to home in 3days 7days after 10days i calls to phone and asked person said after 1months booked gas then deliverd cylinder ok after 1month i booked and 10days deliverd he said empty of cylinder his want i said this is my new number cylinder deposit paid this is paper he said you cont.agency next day i want and asked he said if you want empty cylinder you give monye more or other then you booked 2nd cylinder of this number
mr. sharma and agency staff have not good behave to me, agency gun-man also bad behave . please take the action immedeately


Sunil pal Freedam gas service delhi saharan pur road loni gzb
[protected]
cn:4456307 ( MR.sharma and all staff talk all consumer very
very very very very abusefull)

Dear Sir,

I am consumer (Customer No. D-10865) with M/s Dadri Gas Services, Charkhi Dadri, Haryana. The agency has made a rule to return the same serial number cylinder which was issued earlier. I just wanna know whether there is any rule of company to return the same cylinder which is being issued. Pls make me clear regarding this.

With Regards
Rajbir Singh

Respected sir,

This is Suraj Shyam from wipro Technologies Banglore.I just wants to help in corruption free india. So i wants to logg complaint.

Complaint :We took Gas from Indane Gas and the amount is 2835/- and the Receipt of Rs 1400/-.Bill Date is[protected] adn Bill No [protected].And also a lady working in Kanhangad branch(Kasaragod/KERALA) .She dont know how to Behave with the customer.

Again i wants to inform to the concern person that gas service is selling the cylinders are in black to the hawkers and to hotels persons in front of the customers and there the customers are standing in queue for having delivery but not providing to the regular customer. So the customers are very rude with this kind of behavior of the agency.

I think that whatever the matter which i have written above will thr officers going to handle with care and will reply me soon with positive feedback and i hope that the rti officers will not do as sales area officers are doing. If so then where is justice?
So please i again request all of the officers sorry if i have maked any mistake in the complaint but whatever i understands i have written and forwarding. If my right is correct then please i should get some needful information.

you can contact through by phone [protected]

Thanks and regards.
Suraj S

my consumer no. is 002661 , SV No. 385063 . Earlier i have complained against indane gas agency- shridhar gas agency , kankavali. But after giving assurance by shridhar gas agency that he will take booking and give home delivery of refilled cylinder, i am returning my complaint against this agency. Hope this agency will do as they say and give the service in time.

respected concerend persons,
being a responsible citizen of this country, i want to draw ur kind attention towards the irregularities and malfunctions in gas delivery system of an indane gas agencym/s"HARWANT JYOTI ENTERPRISES, KAHNUWAN ROAD, BATALA DIST-GURDASPUR-143505{PUNJAB}" under the control of respected Mr,Cheema.
Agency is booking cylinders after 21 days of previous delivery and giving due date of additional...

Dely supply of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I come under with M/s Anirudha Gas Sewa, Road No.1, Rajendra Nagar, Patna-16, Bihar, service who are the distibutor of my area, My consumer No. LT 4389. My problem is after booking they have not supply the gas immediately. I have been provided with only one cylinder. Presently I book the gas on 07 October 2010. Last cylinder i received on 22 September 2010 (whose booking date 08.09.10) so far no cylinder reached my home.When i contacted through phone, it is always engaged. Yesterday i went directly and requested them, they told me that today cylinder will be sent you. It is also true that agency in collusion with local shopkeeper & vendors blackmarketing in local market.
I request you to please look in the matter and take strong action against such type of agency and solve my problem.

dear sir,
the person who supplies cylinder ,took our empty cylinder and gave us a receipt. in usual practice we have to get the filled cylinder in two to three days. but it came to know that the authorized dealer ran away from the city duly collecting the no of cylinders like this( now the agency was taken over by other agency and they says we don't know the previous happenings). now what else i have to do for getting empty cylinder.

I had booked gas cylinder on 25.09.2010 for the consumer nos.1915&3474 in Abhyas Indane Nehru nagar Bhilai.While booking,it was informed to me that the cylinders will be delivered within a week time,but the same is not done till date i.e.13.10.2010.Meanwhile,I was trying to contact them for the status but not getting them.It's a great surprise,that their official no.[protected]is kept continuesly busy but sometimes in between it is...

We are residing in New Balaji Nagar of Selaiyur in Chennai.The name of the agency supplying gas cylinders to us is M/s. Chella Gas Agency, Selaiyur, Chennai 73.Our Indane Gas Consumer Number is 20809. When we tried booking refill cylinder last month the gas agency staff denied to book stating that we are not eligible for booking within 21 days of last delivery. When we told that as per news paper reports and inquiries it is not applicable, they were just rude enough to disconnect the phone. Ultimately the booking was done on 25th of September and till now delivery is not done and we get an instant reply of load not come. My contact mail ID is srikanth.k.[protected]@gmail.com.

Vadakkenchery Indane Gas agency is compulling us to buy stoves from them, when we got the connection, if we refuse to buy they are not giving connection, or we should pay RS.500/- to them.From the starting of this Agency this practice is going on. If any one complaints they are not giving services further, and their behaviour also too arrogant. Please take immediate action about this.

I have lost the Gas Connection Caution Deposit Receipt issued to me at the time of booking the connection - IOCL - Indane Gas . I have approached the Gas Agency , Himayat Nagar, Hyderabad for letting know the procedure there of for obtention of the duplicate receipt. I was not given proper reply / procedure for the indemnity execution.

Please guide in resolving my issue.

I am senior citizen i.e 72 year widow. I have booked a reffiling on dated 18.09.2010 at Fazilka gas Agency. My consumer No. is 932, after a gap of 21 days I have not got my reffiling. Neither they pick the Phone or nor they attend properly.

INDANE GAS CONSUMER NO.0015576A
DISTRIBUTOR: BARUIPUR GAS SERVICE, (CODE:[protected]

LAST DELIVERY: 14.09.2010 WHEN ALL TWO WERE EMPTY.

BOOKING FOR NEXT NOT ACCEPTED 15 DAYS BEFORE. IS THERE ANY SUCH RULE?

BOOKED ON 30. 09.2010 VIDE NO.: 2787 DT.30.09.2010 NOT YET DELIVERED ON 11.09.2010.

MAY BE DELAYED FOR 20 DAYS AS TOLD.

I AM A SENIOR OF 65 YEARS BEING HARRASED.

WITH REGARDS

MUKTA MOHAN DATTA

Respected sir / madam

I am a customer of indane gas service najafgarh NEW DELHI -110043, continue from six month i am in a problem of delivery of cylinder , and misbehave of staff of indane gas service najafgarh , so kindly request pls solve this problem . i thankful to u

Regards

PANKAJ SINGLA
[protected]

Dear sir,
Kindly solve my problem as quick as possible as my family suffering for cooking.Because of delay in supply of refilling of gas by indane gas agency. As I have booked for refilling of gas on 22/09/2010 and waiting for the same at M/S Vijay Gas Service,address At-A/377,Koelnagar,Rourkela,Orissa.For your kind information my consumer no.V-13779.
So, I hope you will solve my problem within a 2-3 days
Name: Tapan Kumar Deo.
Qr.no: A/364,1st floor,
Koelnagar, Rourkela
Dist: sundargarh
Orissa E.Mail:[protected]@yahoo.co.in

i am saraswathy pankajakshan is a customer of ioc chiramel gas agencies perinjanam po, on consumer no 28168. booked one cylinder on 07 aug 2010. The cylider has not yet been delivered till date (09 oct 2010. Its been a regular practice by this agency causing big trouble to all consumers.
yours faithfully
saraswathy pankajakshan
komanthakkal house
perinjanam po
thrissur dist
kerala
pin 680686

Dear Sir/Madam,

This is to enquire that is it so that your company doesn't accept any new booking on Saturday? I haven't found any such norm either in your site or anywhere in the premises of your distributor's building. Yet the same has been told and been misbehaved by your distributor-
Modern Gas Agency, 128
G.T. Road, Bally Street
Bally, Howrah-711201
Landmark: Opposite Bharat Petrol
Phone:[protected].

It has compelled me to rethink whether to take your service or not.

Pratap Mandal
[protected]

Dear Sir/Madame,

This state is totally corrupted in everything. Here the procedure for registering the gas.

1. Until 21 days pass you can't book your next gas connection.
2. You can't take your gas until 7 days of booking date is not in your booklet.

Now this 02/10/2010 (Gandhi day) was Saturday and every govt. office was closed. So I registered gas in 04/10/2010.
Every Saturday Gas distributors comes. Cut your book receipt (09/10/2010). Now he is telling me you can't get gas because you didn't passed 7 days. When I ask the gas office, she is telling me what I do if Gandhi born on 02 October. I requests you either don't give them leave on 02 October or stopped celebrating Gandhi Day.

Now I can't get next 7 days, we lives in rural areas and our gas can only survive 20 days maximum.

Village: Chandrabani, Near ISBT Dehradun
Gas Connection: Indane Gas Corporation


Regards,
Sandeep

Sir,
I am a consumer of indane gas under distributor Shanti gas,Binnaguri.My consumer no. is 9847 in name of Mrs.Santi devi Rawat. My complaint is that agency donot take futher booking within 21 days from last date of delevery.i.e., booking is possible only possible after 21 days from the last date of delevery. This is very stuning for me because as far I know there is no such guidelines been ruled by Indane gas.Moreover they normally take 10-15 days for delevery. In the panic we have to rush to depot for gas.However they charges for delevey being fixed by Indane gas.
I therefore request you to take necessary action in the regard for our inconvience.
Thanking You,
Your truly,
Pawan Rawat,
Mob.[protected]
ethelbari,jalpaig(W.B)