Indian Oil Corporation [IOC] Complaints & Reviews

I AM A CONSUMER OF INDIAN GAS CYLIDER, MY COMSUMER o, NC6538, DISTRIBUTER: NETAJI GAS SERVICE, NEDUMANGAD, TRIVANDRUM DISTRICT,

I HAVE BEEN TRYING TO CONTACT GAS AENCY FOR LST 20 DAYS , UT I CAN ANABLE TO CONTACT AY O THEIR TELEPHONE NUMBER OR MOBLE OR DELIVERY MN NUMNMER,
I BOOKED GAS 45 DAYS AGO, STILL THERY NOT DELIVERED,
EVEN THEY DELIVER ONLY 3 KM FAR FROM MY HOME, AND CHARGIG DELIVERY COST, I LEAVING INFROND OF 6 METER WIDE TARED ROAD. DRIVER REFUSED TO DELIVERING TO MY HOME. MANY TIMESS I COMPLAIT TO AUTHORITIES UT STIL NOT TALKE ANY ACTION . THIS AGENCIES CYLINDERS ARE AVAILABLE IN THE BLACK MARKET, BUT PRICES ARE VERY HIGH

COULD YOU PLS. SOLVED THE PRBLEM IMMEIATLY.

THANK YOU
WITH REGARDS
RAZIYA NISSAR
THUMPARKONAM
PLLAMPRA POST-695607
TEL: [protected]

To
1. Honrable Minister sir
Ministry for petroliam and natural gas
Govt of India

2. The authorities responsible
Indian Oil Corporation
LPG Domestic cooking gas division
Subject delay in refill supply by the iocl in sagar city due to non decision of transportation tender
R/Sir
We are an NGO helping common men to solve their problems. Our services are free and voluntary to every common person
We came to know that in sagar city there are Four dealer of Your LPG Indaine domestic Gas. And all the four have nearly total of 50 thousand consumers in the city .
Now a days IOC is not supplying the refill cylinders to the dealers. so they are unable to full fill the demand of the consumer, which causes panic and very short supply of LPG cooking gas.
We came to Know that the reason of short supply is the mismanagement of the IOCL LPG Division and the fact is that since 10 th of the feb 2010 transportation tenders are pending with your company. With reason of non decision of rate of transportation.
The situation due to short supply in sagar is very serious. And this is only because of the delay in deciding the transportation tenders. Your LPG division is sending only 4 truck in 15 days to every dealer at sagar and they required one truck daily i.e. every dealer needs average 26 truck per month , which is not sent by you. And the only reason for this grave situation is the non decision of the transportation tender.
Please do the needful in urgent and restore the LPG refill supply normal at sagar m.p. .
This is the kind request from our side
With regards
President/Secretary
VICHAR (NGO)
Office
Near Maruti Showroom
rly malgodam Road
tilakganj
Sagar
Madhya Pradesh
Pin 470002

Respected Sir,

sir mai M/S ANUPAM GAS AGENCISE KHANDWA ka customer hu , mera consumer no. 13408 hai , mera conection sunder bai w/o chhagan singh ke name se hai , mere duwara 20/04/2010 ko indane gas ka conection liya gaya jiski refil book abtak prapt nahi hui , our refil book magne par m/s anupam gas agencis ke manager duwra alag se rupay mange our nahi dene par mere sath app sabdo ka prayog kiya gaya , sir mai app se hepl ki asha karta hu

Thank you
Dinesh singh chouhan
[protected]

My consumer no.3140 and I am a resident of No.9, Jayalakshmi Gardens, Madhavaram Milk Colony Post, Chennai-51, Tamil Nadu (My cell No. is [protected]) M/s Rajesh Gas Agency, Roja Nagar, Madhavaram, Chennai - 60 (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days) over phone continously for booking the gas cylinder. Atlast I got connection on April 20th, 2010 and given my consumer number. They said the cylinder will reach me during 1st of May, 2010. Again I contacted on 3rd May, 2010 and they said the cylinder will reach on that day itself. But they havent sent. Again I contacted them today morning around 10 am (12.5.2010) and they said that they have not received any call so far for booking our gas and they treated this call as our fresh booking call. Hence kindly look into this matter and do the needful.

Dear Sir,

I am consumer of Indane gas details as below:

Name: Govind Kumar Bindu Kumar
Consumer No. 033166
Dealer Name: Siddharth Gas Agency, Surat
Distributor Code: 9222646

In our family there are 7 members so requirement of gas is more. So, Within 22 days we have to buy new refilled cylinder, in previous years the dealer used to give gas within a week after booking. But, now, they are taking 15 days to deliver after booking and overall they takes 40-45 days to deliever new refill gas Cylinder to home.

Because of late delivery we are forced to buy from Black Market at higher rate around Rs. 600 to 700.
We complaint to Indane office at Surat but no one is listening. I have also seen many times this Agency is selling in black to consumers at higher price instead of delivering on time to home of consumers.

So, You are requested to please take action against Siddarth Gas Agency, Surat.

Thanking You,

Your faithfully,

Govind
Email Id: pawankumar.[protected]@gmail.com

A-404,Varun Complex,
Trikam Nagar-2.
Ishwar Krupa Society
Surat-395010

Sir
This jabez pratheep .c.gilbert giving a complaint regarding the delay in delivery of domestic gas to my house .my consumer no is 34041, i booked a gas on 26/4/2010 they told that it will take 7 days but it was not delivered ,then they told it will take another 2 days but again we did not recieved it ,so again i called my gas agency deepa gas agency ( puirasawalkam) but they tell that due to the delay in load they wew not able to deliver and it will take 1 more day .this is what happend to me , i dont know whether they are telling the truth or not .but when we enquired about them . the others say that they sel it for black upto 550/ cylinder for commercial purpose .please do look into this too. so that they will supply gas to the consumers on time without any delay.

Sir,
i would like to know if the booking of a refill of domestic gas cylinders for dbc holders is after 21 days of delivery. The gas agency here i.e. M/S Robertsganj Gas Agency takes about a week to 10 days to deliver a refill and that too a customer has to go to there godown which is 3-4 kms away it is very difficult to get the delivery as one has to take leave from work. They also do not offer 'cash & carry' rates to consumers. Please look into the matter and please let us know the rule position for booking.
Thanks
AP Sharma
Mob. No. [protected]

Dear All ,

I am a Indane Customer ,Bearing Regd No : 8369 ; I have booked my gas online and I have received a confirmation for the same as well , I have booked online because they have started this online booking facility not not picking phone at all when i call them ; I am with swapna gas agency in hyderabad.

Let me tell you how baised the staff is ,They do not take booking request of illerate people even if it is genuine request for booking they say "there is no gas till one month come after few days" ;looks like front line staff is facing mental problem...

I have informed them that my gas is booked and It was not delivered on time they checked there records and said online booking is not working so your booking is not done and they booked it now and then it will come after 12 days.....I went at 11:00 Am to their office ...I did a night shift As i work for an MNC ...I was feeling completely dizzy & i almost would have fallen down...This is completely mental harassment....Please Please someone look into this issue with HIGH priority ....

Regards
INDANE unhappy customer...

P L Gas Agency are our authorized distributors of domestic cooking gas. Normally they take over three weeks to supply the cylinder after the booking has been made.The point I wish to highlight is their cash memo bears the date on which the booking has been made and not the delivery date which it should rightfully and legally bear. The cash memo indicates that the booking and the delivery date is one and the same. This leaves a lot of scope...

Dear Sir,

I am Ashish Mittal. I have a diesel car. My complaint is against Dilip Singh & Co. it is your authorized refill center based in Gangapur city. They mix Karocin in Petrol and Diesel. It is in main city and on easy approchable location, that's why many people including me feel easy to purchase petrol & Diesel from there. I feel regular mileage down in my car and bike. Today my car could not start and I call the mechanic for that. After checkup we found there is Karocin mixed in Diesel. Pls check up as your good will is down heard for that. Other brands and there dealer provide good quality. Pls take action as soon as possible.

Ashish Mittal
[protected]

Sir,

I am a consumer of Indane gas. My distributer is M/S KLEEN Gas,Kharavelanagar,Bhubaneswar.My consumer no is KLG/2713.I had booked for refill cylinder on 7/4/2010 and booking serial number is 1854.In spite of my several visits with a request to supply me a refill cylinder against my booking,they have not yet supplied the same to me till date. The diffculties due to non supply of refill cylinder are known to everyone o[censored]s.It is needless to explain more.
It is our humble request to look into matter which act we shall be highly obliged to you.

Sir,

My name is S.Prasad Babu (cell:[protected]) and I am trying to get a new Gas connection for last 5 months and got fed with the process they are having. Initially when enquired for new connection they informed that if I buy a Gas stove they will provide the connection within 10 workin days, Since I already have a Gas Stove I didn't opted that option. else they will send a Mechanic for inspection.

After several follow ups they sent a Mechanic after 40 days and I have submitted the receipts given by the Mechanic to the Distributor PRASANNA GAS AGENCIES situated at Korattur (contact number[protected], 26253252,[protected] and they registered for new connection and informed that they will send a registered post and I need bringback the registered post. But they didn't send any letter again I have followed up for several times then they sent a letter after 20 days.

This time the POST Man without delivering the letter he simply wrote Insufficient Address and returned back.

When I contacted the agencies they told they yet receive the letter from the post office and you can come after a week and you can pay the security deposit. Today when I went there they informed that we will send the letter again in registered post you pay us Rs.25 towards register post charges. I have paid and come back. This is where I am standing in getting a new GAS Connection.

I would like to know are these AGENCIES where created to help us the Public or to make us to struggle like the one which I am facing.

I kindly request the authority of INDIAN OIL Corporation look into this issue and help me in getting a new GAS Connection.

Indane Gas Complaints - Blackmarketing of Gas cylinders
View all Indane Gas complaints
Indane Gas
Posted:[protected] by Pawan Kumar Send email


Blackmarketing of Gas cylinders
Sir,
their is a lot of inconsistency in the delivery of cylinders.
Gas Agency : PRIYANKA GAS SERVICE , HINDAUN CITY PIN - 322230
Always they are keep on telling us their is shortage

1 MONTH BOOKING DLAY CYLENDER

of supply, we can not do anything.
They are doing the Blackmarketing of cylinders per day.

Please take some strict actions against this, otherwise people will take the violent action them.

Complaint against NABAJYOTI GAS AGENCY Hatigarh Chariali, Geetanagar Road, Guwahati

Ref: Consumer No. 16767 Cyl. Sl. No. 646681(encl. attachment)

Dear sir,

I am to lodge the following complaint against the above mentioned Gas Agency for your kind information and necessary action.

That sir, the said Gas Agency had delivered a full cylinder on 01/04/10 in my house against payment of Rs. 325.00 (Three Hundred Twenty Five) only which is higher than the amount fixed for the same.

When the Gas cylinder was connected for use for cooking purpose on 05/05/10, it was, therefore suspected that the cylinder might have been filled up with water. I, therefore, brought the cylinder to the agency for replacement.

The Agency replaced the cylinder by giving me another cylinder but charged extra Rs. 200.00 (Two Hundred) against which they refused to give cash memo for this additional payment. When I stressed for issuance of a Cash Memo for this extra amount, there was severe exchange of words between me and the Agency men (Hussain by name) who misbehaved me with bitter words. As a result I did not accept the new cylinder.

The old cylinder is still lying in my house without use.

You are, therefore, requested kindly to take necessary action in this regard.

Yours faithfully,

Pramathesh Talukdar
House No. 02,
Dhrubajyoti Path,
Ambikagiri Nagar,
R.G. Baruah Road,
Guwahati-781 024,
Assam
[protected]®

Dear Sir,

I am an Indane LPG Customer and my Customer No. 10011 from M/S Ravichandra Gas Agency. Every time I am facing the problem, booking the LPG Refill and the personnel attending the phone call are very much un-friendly in taking the booking. Since my residential area doesn't fall into their services of providing the Home Delivery of LPG Refills, every time I had to collect the same.To avoid this problem, I asked them to change the Agency to M/S Jai Gurudatta Gas Agency.I was asked to consult M/S Jai Gurudatta Gas Agency. On contacting the Jai Gurudatta Gas Agency, they were keep on postponing the date to take my application/representation. Before last month i.e; in february' 2010 on inquiring from the Ravichandra Gas Agency, I was informed that the Godown is going to be shifted to our near by area and hence we will be getting the Home Delivery of LPG Refills.

But to my dismay, again when I had booked for LPG Refill on 26 April' 2010 vide my Booking No. 8329 and waited till date, expecting to get a Home Delivery, today on inquiring from the Ravichandra Gas Agency personnel, I was asked to visit the agency and collect the Refill in person.On asking the reason, I got an un-friendly answer, stating that they don't know the reason and if I need it, i should collect it in person.Request, inquire into the matter and ensure the timely Home Delivery to the consumers and see that their unfriendly behaviour towards towards customers is stopped henceforth.

Thanks & Regards,

DGK Murthy
# 8-1-71,
Behind Sai Baba Temple Lane,
Prashanthinagar Colony,
Khanapuram Haveli,
KHAMMAM - 507002
Ph :[protected]
Cell : [protected]

Cheating at IOCL,NH24 Mayur Vihar...Please avoid going to this petrol pump.They dont give the correct amount of fuel.Moreover everyone there is involved in it and they are also not scared of calling police.They are big cheaters and also their manager is involved in it.Avoid going to this petrol pump as far as possible.Manager is Suresh there and he is also involved in all this cheating.

I am a consumer of Indian OIl Corporation,Indane Gas.My consumer no. is E-27536 of Eureka Gas Service Panditwari Dehradun.I have booked a gas refill on 7.4.10.After about three weeks and repeated requests agency is not supplying the same.Pl. help
Shashi Paul
Dehradun

We are staying in indirapuram ghaziabad.we were told our gas dealer is M/s Jadu Gas Agency Shahibabad Industrial Area.The behaviour of the agency is very rude.They complel the consumbers to buy cooking stove compulsorily from them.There is total anarchy.May IOCL independently look at this complain and rectify.

(Santanu Mukherjee)

SIR,
I AM K.KOTI REDDY RESIDING AT 318-1215,DHARAVARI THOTA,ONGOLE AND MY CONSUMER NUMBER IS 9832.I GET THE "INDANE"FROM "SRI BALAJI INDANE GAS AEENCIES",ONGOLE.THESE GUYS NEVER LIFT THE PHONE FOR BOOKING AND MOST IRREGULER IN DELIVERING THE CYLENDERS.KINDLY ACT AND TAKE NECESSARRY STEPS.
REGARDS,
KOTI REDDY

I,SANKARAN UNNI MENON,CONSUMER NO:-15531,WITH IOC [THROUGH DISTRIBUTER SREEGURUVAYUR INDANE SERVICES]REGISTERED VIDE NO:-[protected] DATED 02/02/2009 DOC TYPE [SL69A(SINGLE TO DBC) WITH REMARKS [SL69A WAITLIST
-.5]. BUT TILL DATE DBC FACILITY IS NOT RELEASED TO ME.NECESSARY STEPS TO RELLLEASE DBC IS REQUESTED FOR.