Indian Oil Corporation [IOC] Complaints & Reviews

indian oil/indane — abnormal delay in deliver of gas

my cosumer no is 19576 and agency is madhavi gas agency, sheikhpet, hyderabad.i booked my gas on 6th august but till date not delivered to me after repeated request.i got fedup with the attitude of agency.agency may supply to hotel everyday but not to genuine consumer.why srong stepts are not taken by the govt.it is important to mention that gas are booked after 22 days of delivery and delivered after 15 or 20days after date of booking .it means one get the gas after a gap of 37 or 42 days but gas is over in a normal house after 30 or 35 days if parents are staying with us. so how can we manage for other days.i humbly request you to do some fruitful things to get rid off this problem.

Indian Oil Corporation / Indane — ABNORMAL DELAY IN SUPPLY OF LPG CYLINDER

I am a consumer under North Howrah Gas Distributors, 177, G.T.Road, Howrah-711106, consumer no.27708.From last three months supply of gas is very irregular and it is being supplied at a average time of three to four weeks. I had booked my gas on 7th January 2010, the delivery of which is yet to be made. Booking No. 4230. The Said agency does not even respond to any query over phone properly.

You are hereby looked into the matter and arrange to give the feedback immediately taking this query as a Complaint.

Indian Oil Corporation/Indane — late delivery of lpg cylinder

nanak enterprises darbhanga bihar delivery of lpg as below
bookin date delivery date
27.11.07 06.01.2008
05.02.08 25.02.2008
19.03.08 01.04.2008
24.04.08 30.04.2008
13.06.08 16.07.2008
14.08.08 27.08.2008
03.10.08 26.10.2008
19.11.08 30.11.2008
24.12.08 8.1.09
30.1.09 24.2.09
24.3.09 31.3.09
2.5.09 29.5.09
8.7.09 4.8.09
1.9.09 19.9.09
13.10.09 13.11.09
15.12.09 27.1.2010
27.2.10 undelivered

madhavi gas agency,indane gas — abnormal delay in supply

dear sir/madam
my gas agency ask to book the gas after 22 days of delivery which is normal rule i agree but the agency suuply the gas after 12-15 days of booking. in normal case gas finish in 30days. i always face hardship to manage the gas with my neighbour or some time get food from hotel. i am BP patient and get tense during that period. please please do some thing to get rid of this problem.pl issue instruction to the agency to deliver the gas within week after booking. i will be very much thankful to you and pray for you.pl oblige me.
M j Khan
[protected]

Iam Indane gas costamer. my house gas connection No: 17049 . Address : Chinnathoppu Street, Thiruppathur,
Thiruppathur (thaluk ), Sivaganga (Dist ), Tamil Nadu.Last 3 months before Iam booking Gas cylinder Till not
Deliver the cylinder.So many time calling that delar but he is not give correct answer.
Indane gas delar : Sivaganga.

Dear,sir,
i am your customer my customer no is tvs 5281/ 15281 in the name of Bijay
kumar Das , I have booked a cylinder on dt,27.02.2010 vide receipt no.16544 but sorry
to complain that till yoday it is undelivered

Dear Sir,
I am cosumer of Indane my consumer no. is tsv 5281 at nanak enterprises darbhanga & booked a cylinder on 27/2/2010 but still they have not delivered cylinder at home inspit of repeated complains

I have Indian Oil Gas Connection in Ramanathapuram. Dealer name is Balaji Gas. My consumer number is 25603. My name is Vallivinayagam.I have booked before 20 dyas. When I asked, Mam what time it comes, she reply today sir, THe same answer repeated more than 10 days. But, it did not delivery till date (15.4.10). I am very fedup for your service. Pls. take action immediately.

Indane Gas Agency — always delay in supply

popular gas agency of rewa is not supplying cylinders well in time in spite of booking for a long time and after going at the agency to get the delivery of lpg its always the same reply of having shortage of supply at their end,but surprsingly the same cylinders are available in black after paying high cost for the same.
its completely a breach of public distribution system .

deer sir,
mai daly complain karne gas agency pe jata hu gas lene k liye par mere ko gas prapt nahi ho pati hai daly agency wale gas clinder ko black kar dete hai or ham se khe dete hai ki kal mile gi, or is baar to gas clinder ko kha tha ki ghar paucha du ga par aaj ek hafta ho gya abhi tak gas nahi pauchi hai or jb call karte hai to call bhi nahi atand karte hai.
so plz sir hasanpur gas agency, hasanpur (jyotiba phoolenagar) k upper karobhai karne ki krapa kare
or jald se jald hme gas delivery karwane ki krpa kre.

date-19.03.2011 vinu rastogi custmer number: 007364
thanku

Indian Oil Indane LPG — Late supply of cylinder

I am a consumer of Indane Gas. I am registered with Golden Gas Service, Palam Vihar, Gurgaon-122017.
My Registration/Cust. No. is 852828.
I find that the supply of cylinder is always totally erratic. Once the demand is registered, it takes three to four weeks to get fresh supply and it is never delivered till I visit the outlet two three times. Every time I went there, I was told that the suppy from company was late. They always assured that the cylinder wiould be delivered the next day. But it did not happen. Delivery was always delyed by several days
As an example, I registered my demand on 30th Dec 2011. Till yesterday (21.1.2012), when the cylinder was not delivered, I went to the office of Golden Gas Service and enquired. Again they told me the same thing that supply was delyaed. Then they told me that the same would be delivered by today (i.e. on 22.1.2012).
I am writing this mail at 7.30 PM on 22.1.2012. Today too the cylinder has not reached us.

Indane Gas — Not supplying the cooking gas in time

Dear Sir,

Good morning.

I, Mr Uma kanta Rath, a resident of Burla, Sambalpur, Orissa, 768017, here by submitting the complain against the distributer. On 10 Aug 09, I booked the cooking gas for my personal home use. In between more then 20 days passed. till today the distributer has not delivered the gas at my home. After that many people has booked. The distributer has delivered the gas. This no way better for a common person. These people are doing partiality to person to person. Kindly take the matter seriously and do the need ful with out delay.

Thanks
Uma kanta Rath

South Delhi — non-delivery of gas

I have booked for refill bearing No. 249293 dated 15.1.10 from my mobile No. [protected] but till date gas refill did not receive. Please do the needful. On the very same day sms has also sent by you.

kishore

I echo with what you said...No one picks up the call. The emergency no has changed who knows...This is vewry disappointing

Nitin Gupta
Gurgaon
Haryana

I have the similar problems today, we replace the gas cylinder yesterday and it started leaking today we have tried to contact Gasdealer as usual his phone was busy. we tried calling Customer care failed to get the line even after somany times.
Muthukumar Customer from Mogappair Chennai

Very true. It is indeed unbelievable that a company like IOL is so unresponsive towards customers. The agents like Southend Gas Service at Garia should be put behand bars and their licence cancelled.
amitabh

Something similar happened with me too I called for mechanic from my gas company, Gurgaon Gas Service, gurgaon and he came completed the job and left the gas connection loose, now gas is spreading all over, and I am trying to contact them on all possible numbers given but no response. In a big mess gas is not working and they are not taking the call. Don't know what to do.

Suravi Gas Service(Indane), Durgapur delivered me one lekage LPG Cylinder to me i have complained over phone no.[protected] on 09.11.2012. But on body attend my complain. Further today (10.11.12) i have submitted a written complained to Suravi Gas Service. But till now (10.11.12 03.21PM) they have not taken any action in this regards.

KRISHNA CH. MONDAL
KAMALALAYA, FULJHORE,
DURGAPUR-06, [protected]

yes i agree there will be no response one example the delivery boy of rambagh attapur area delivers the cylinder after 15days of getting message of delivery in mobile he is simply selling the gas cylinder to the roadside vendors and telling us it will be late. swapna gas agency is a very bad service and no authorities are taking necessary measures to prevent this fraud all the officials are simply enjoying. they dont know the poor people problems whom to complaint about this because if we complaint in agency they all are all of one school and the delivery boy also demands for 20 to 30 rs. extra on delivery and if we not give next our cylinder comes one month late

I wanna take indane gas cunection. I take applicataon form. i have a form sending by you. & distibuter wanna take 40000rs for cunnection. my regd no.2969.

It is very disheartening to note that this Indane Gas dealer - Chittoorappan Indane Services - is creating a bad name for the Indane brand itself.

I have been staying with my family at Cochin for the past 30 years and have been booking gas cylinders through Indane dealers. We recently moved to Elamakkara and transferred our connection to Chittoorappan and since then we have been having innumerable problems. Whenever, the delivery guy delivers our cylinder, he demands to be paid Rs.500/- extra for door-to-door delivery. After we complained about this to the agency, they started taking their own sweet time to deliver our cylinder after booking it almost 3 months back.

May I also bring to the attention of the authorities, that Chittoorappan agency is selling the cylinder in the black market. One morning, we received an unexpected call from the delivery man that he is bringing our gas. When we said that our gas is not over and we haven't booked yet, he said there is an extra cylinder in the godown so he can give it to us in black if we are ready to pay him an extra fee of Rs.2500/-

We refused and said we will complain to the authorities. A few hours later, my neighbour informed me that the same delivery guy called and asked him if he may be interested in getting a cylinder on the black.

Kindly take note of this because the owner of Chittoorappan insists that Indane is not supplying enough cylinders but the truth is Mr. Shaji and his workers are selling the cylinders on the black which is why it is not available for the common man.

Request your intervention in this regard, otherwise the name of Indane will be brandished because of the unethical dealings by third-rate gas agencies such as Chittoorappan.

Regards,
Major Varma
Elamakkara
[protected]@gmail.com

Indane Gas — booking for gas on 28.10.08

sir/madam
i am customer of indian gas ..
vashali gas, saguna more, dinapur, patna-801503 is my distributer.i always get delead to get my cylender by 10-15 days.my booking for gas on
[protected].till i could not get cylender.i have not get any answer...

IOCL, Indane Gas — Booking of Second Gas Cylinder

Dear Sir,

I am an Indian Oil Indane Gas Customer stationed in Gurgaon. I got my first gas connection through M/s. Gurukirpa Indane Gas Distributor. Even after several months, I am not getting my Booking for the second LPG Gas Cylinder. I am facing lot of problems for refilling which sometimes takes several days. My LPG Gas Consumer number is GK-60170.

Please help.

Regards,

Venkatesh Haran

Indane Gas — CORRUPTION

I AM Dr. NETRAM KUMHAR. I LIVE AT SAMLETI. I HAVE NEW GAS CONNECTION ON 7 JANUARY 2009. I PAY TO AJENCY DEALER Rs.2470/- BUT I RECIEVED BILL OF Rs. 1400/-

SIR I VERY TENSION
PLESE HELP ME

Indian Oil Gas Corporation — gas refill delivery

i am customer no.D4778 . I PAY ONE RIFFILE 345 RUPEES AND PICK CYLINDERS 40 K.M.AT GAS GODOUN. MY DISTRIBUTOR CODE 151595 ATDANTA DIST.-SIKAR RAJASTHAN. OUR CITY HAVE 400 I.O.GAS CUSTOMER BUT IAM IN DIFFICULT SO PLEASE HELP ME
MY CELONE NO. [protected].

sir,
it is to inform u that i m a regular customer of Ram Raja indane gas service, Jhansi(code no.[protected].they never deliver refilled cylinder within the time limit.I had booked a refill order on[protected] &order no is 4602.Still i could not get my refilled cylinder till the date.so please kindly look in to this matter and take a rigid and necessary action against the Ram Raja gas agency.

It is harassing and unfriendly customer attitude by Padmashree Gas Service, Ganeshgunj, Mirzapur. Bribery encouraged; No service without money. May God Help!

dear sir,
i have our LPG gas connection from from your dealer in Kakri, SONEBHADRA (U.P) since dated 14 Feb. 2005 costumer no. 1258 but till today you dealer have not given any gas cylinder to me & also not booking my gas please help to me
thanking you
yours
Narendra Agrawal
Anpara Bazaar, Anpara
email:- narendra.[protected]@gmail.com
Mobile no. [protected]

Indane LPG — underweight and not proper i card with wander.

cont... as u know the crime rate of delhi are riseing day by day and delhi police and government publised by tv, news paper, redio and other mean "dont open door to unknown person without his i card".a wander of ms prabhat gas service, shop no. 34, b- block com.center, new delhi dont want to show there i card becous thay are not supply prorer waight cylinder to theare customers.same incident happned with me on 19/4/2008, (complint allredy registred with you.)your 24 hour help line no not attanding by anybody when i dyled my land line no.[protected] meny time.your all no"s[protected]/[protected] and[protected] not attanded by any body.

Indane LPG — Non supply of LPG in time

It is deeply regretted that inspite of repeated request and personal approach the agency is not delivering the LPG cylinder booked for more than 15 days inspite of sufficient stock. On querring, the agency says if vender does not deliver the same that cannot do anything. Such play is on going at Punit Gas Agency, Police Colony, Anisabad, Patna. The agency delivers Gas out of term to many consumers and does not maintained priority list. Kindly please advise me in this regard as such an act is not at all desirable.
consumer No.PN 7065
Name - Bijendra Kumar
Shivpuri, Chitkohara, Anisabad,
Patna-800002.

lpg indane — Cylinder not supplied in time.

Dear sir.
It is almost 13 days since we booked for refill cylinder. Yet not delivered. Booking number is 10301. GP gas, Raja Street, Coimbatore. kindly do the needful. Booking Date: 31/07/2009. Consumer number is 28767. Name: Mohamed Shamoon. Address: 824, III Floor, Oppanakara Street, CBE 1.

Indane Gas-LPG — Non supply of LPG in time

CUSTOMER NO 245150, TEJ ENTERPRISES, MANAV ASHRAM, GOPALPURA MOD, JAIPUR
It has been experienced that the LPG booked with the above dealer, is not being supplied properly.
After a lot of pursuation supply is given. Phones are not being attended properly, rather phones are not
being connected with the dealer. No Toll No., SMS No. and no other emergency Nos printed on the Card are contactable. Overall customer service is very poor.
I had booked gas and booking No is given as 2075 fifteen days before but till date it has not been supplied. Dealer's Ph Nos. are not available, always saying busy line.
Please look into the customer service of the Dealer.
Thanking You.

My consumer No. is P17577. I booked for the LPG Cylinder approx 12 days back @ Tel N o.[protected] and was assured by the Agency that the Cylinder will be delivered on 11.01.2010.
However till date neither the cylinder has been delivered nor the Tel no. of the agency is in order now.

Please help as my existing cylinder is likely to run out of stock shortly.

Dealer' Name : Priyanka Indane Gas Enterprises DASU KHAN, Kanpur (U.P.)

My consumer No. is P17577. I booked for the LPG Cylinder approx 12 days back @ Tel N o.[protected] and was assured by the Agency that the Cylinder will be delivered on 11.01.2010.
However till date neither the cylinder has been delivered nor the Tel no. of the agency is in order now.

Please help as my existing cylinder is likely to run out of stock shortly.

Indane Gas — non supply of cylinder in time

i had booked a cylender on 6.1.10 with mann gas service bibiwala road Bathinda Punjab. my customer no is m 11064.But no cylender has been received by me after rep[eated phonic calls till date

my comsumer no is 16312 i booking 6day on line no gas my home 3days.
shekhawat indanegas service -tin :[protected] delhi-110094
i anil kumer yadav m.no [protected].

please help me...

I already complain against gas supplier but no action was taken.
My complain is LPG gas are under weight and after complain they stop our supply. My Consumer No. 20919 Ajay Singh, Agency Name Aroop Enterprise
Ajay Singh, Howrah 30/06/2010

Indane / LPG — Non supply of gas cylinder on time

Dear Sir/Madam,
Myself Dr. Ravindra Singh, a customer of Indane (customer no. 41312). I have booked my gas at Veer Shiv Gas Agency, Jodhpur on 07.02,11, but not received the gas cylender till today. I also contacted to the agency regarding the isuue but unfortunately, their response was very negative. they told that we have given the supply order to the concerned distributing person and our job is over. now you go and contact the distributing person.
I am trying to contact the distributer but he is not picking-up the call. Now I am helpless and seeking your needful action at the earliest.
Thanking you

Dr. Ravindra singh
Scientist
14, Scientist Hostel
Defence Laboratory, Jodhpur
Ph. No. [protected], Email: [protected]@yahoo.com

I AM A CONSUMER OF INDANE LPG GAS BEARING CONSUMER NO. K-9390 AT KALISH GAS SERVICE.[protected] S.R.DALMIA ROAD, MADHUPUR.DISTRICT- DEOGHAR, JHARKHAND.I MADE BOOKING ON 03/09/2011-Sno-426, THROUGH BOOKING OFFICE AT MADHUPUR BUT TILL TODAY (08/11/2011), THE GAS CYLINDER HAS NOT BEEN SUPPLIED TO MY RESIDENTIAL ADDRESS (COLLEGE ROAD PATHERCHAPTI, NEAR PRERNA BHARTI {NGO}.)I HAVE MADE COMPLAIN REPETED 5-TIMES IN COMPLAIN CELL-(COMPLAIN IN CHARGE MR. GANESH MURMUR FOR FOLLOWING DAYS-30/10/11, 3/11/11, 5/11/11, 6/11/11AND 8/11/11 TO MR JHA ON DUTY.)MY LAST BOOKING WAS ON 30/06/2011AND I RECEIVED LPG GAS ON 09/08/2011.ITS PITY SOME OF CONSUMER WHO BOOKED AFTER MY DATE, ITS 14/09/11. THERE CYLINDER HAS BEEN DELIVERED ON 06/011/2011. THROUGH DELIVER BOY DILIP AND JETENDRA.

BEING AN RETIRED COMMANDANT OF PARAMILITARY FORCE ITS A PAIN TO ME TO BEAR SUCH SERVICE.
KINDLY EXAMINE THIS MATTER AND MAKE A POSSIBILITY TO DELIVER THE LPG CYLINDER IN NOMINATE TIME . MY MOBILE NO- [protected].

THANKS & BEST WISHES.

LPG Cylinder — NOT SUPPLYING ON TIME

My consumer no. T 1524. I had booked gas cylinder M/s Pasupatinath Gas Agency, Bhuwana on 15.04.2012. Either there phone is hook or not working. Please suggest.

I AM CONSUMER OF LPG GAS CONSUMER NUMBER BEARING JIH 3569 AT JHALAK INDANE, DORANDA RANCHI. LAST FEW DAYS BACK I WAS DELIVERED LPG GAS CYLINDER, WHICH STOPPED BURNING AFTER 8 DAYS, THE SAME PROBLEM WAS SHOWN TO TECHNICIAN, HE SAID THAT THERE IS WATER INSIDE CYLINDER . NEXT I WENT TO JHALAK INDANE AGENCY WITH MY COMPLAIN, BUT THEY DID NOT DO ANY ACTION AND SAID TAHT IT IS INDANE'S PROBLEM . FURTHER I WANT TO LODGE COMPLAIN AGAINST THIS PROBLEM .THIS SHOULD NOT BE REPEATED AS THIS COULD BE DANGEROUS
YOURS
RAMANAND VAIDYA
NEW ANANDPUR, NAMKUM
RANCHI
MOB [protected]

Your cylinder may be leaking due to a faulty valve, about which you can read here:

http://welkinizer.com/2010/02/09/your-cylinder-is-leaking-due-to-faulty-valve/

or due to a broken pin, about which you can read here:

http://welkinizer.com/2010/02/09/what-if-the-cylinder-pin-is-faultybroken/

In both cases you should take the precautions mentioned in the links and should immediately complain about the problem to the dealer, who should replace it on the same day. If the problem is not solved, you should complain about this to the sales officer of the company, whose number can be found on the mandatory board which is on display at the dealer's office.

Indane Gas — faulty valves

whenever supplied to us the gas cylinder experienced with faulty valve (find by leakage of gas by sound) and also the cylinder supplied will be damaged or not to fit for fixing regulator; please do the needful in the above request .thanking you.

Does customer officer really take necessary steps against any dealer or supplier of any area, facing long delayed supply of gas to the consumer without any reason? They said just stock was finished or no supply was done from company.

Distributors of IOC-Indane LPG, like Padmashree Gas Service, Mirzapur do not care customers/consumers because they know that no body can lodge complaints against them to their Controlling Authority; Corruption, Bribery etc plays great deals.