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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 551

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H
H.M.Iqbal
from Bengaluru, Karnataka
Apr 14, 2010
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Address: Bangalore, Karnataka

I have made a request for supply of gas (cooking) cylinder on the toll-free-number 1260 on the 3rd of april 2010 (service number 2). I did not receive the cylinder till date. I am registered with Murali Enterprises (Indane Gas Distributer- Code 593521/ Bangalore Code 981), who supply Indane Gas to my household.

On enquiry I was answered by this rude service-(gas supply)-provider, Murali Enterprises, that she had sent her man for Inspection and I did not pay Inspection fee of Rs.70/. That is the reason she has not supplied gas cylinder to my household. Whereas, the fact is that we did not have any person doing gas-inspection at our premises anytime during the last 6 months. It is a clear case of cheating customers in order to collect Rs.70 as Inspection Fee.

Further, she said that she does not take booking of cylinder on the toll-free-number. If that is the case, I am asking "why is the service of a toll-free-number provided for the customers?
Aug 14, 2020
Complaint marked as Resolved 

Indane Gas — Non supply of Gas Cylinder even after 28 days of booking

Sir/Madam,

I am a customer of LPG with M/s Yadu Gas Services, Ghaziabad with Consumer Number :33450.
I had booked for refilling of LPG cylinder on 23/12/2007. I was told that refilling may take 4-5 days. But even after laps of about a month I have not received the cylinder. During last one week I have made a numerous calls at [protected] for reminder. Every time I am told that delivery would be made by evening or so....
but no effect so far. Today the concerned person it not even picking up the phone.
Moreover this agency has not provided the book on which date of booking and delivery of cylinder is marked with sign. On asking about this they only gave me the tel numbers on which booking can be made.
I am not sure when will i get the cylinder.
I am not sure what can be done to set these black-marketer right in this country..................

Indane Gas — gas cylinder not delivered after 12 days of booking

We have booked gas ( agency : Navratna Enterprises, MG Rd)by phone & today is 12th day, its still not delivered.Our consumer no is:17326
sv no is 063789, my add is :1.38.1559 Indiranagar, Secunderabad.Kindly do the needful at the earliest

Indane Cooking Gas — booking not registered

I've booked one cyllinder of coocking gas on09/05/2009 over telephone no 1260 with serial no 02, but till 28/05/2009 the gas did not reached my address &on inquiry at distributor's office I came to know that there was no record of booking through 1260. again they have booked the gas with same serial no 02, which also did not reach the destinationtill date.
My contention is what is the dependability on 24 hrs bookin system.& when gas cyllinders are deliverred with in 10 days at present why my booking has not served with priority taking the booking date as 09/05/2009.& who will be responsible for my inconvenience?

Indane Gas — gas cylinder not supplied since 12 days of booking.

I am a consumer of INDANE since last 22 years. Presently I am having my consumer No.13736 with NEEL GAS, Rampur Chowk, Narbada Road, Jabalpur. I have booked for a gas cylinder on 18/09/09 and reminded the dealer over phone/mobile for 09 times. They assured for delivery on next day. The cylinder is not delivered ason 29/09/09 by 10.0a.m.

Due to the false assurances non-of my family member can moved out of the house even to see & perform puja during Dussera festival which is disgusting! On earlier occassion also I lodged a complaint with IOC, Mumbai which seems to be redressed without any valid reasons. The IOC should look into the matter and see the reason of deficencies in service by the dealer. No body should be allowed to play joke in an irresponsible manner may it be the dealer or INDANE.

Sincerely,
B.P.Rath, [protected]
Sir/Madam,

I am a customer of Indane LPG with M/s Vaishnawi Gas Agency, Dhurwa, Ranchi, Jharkhand with Consumer Number :VI 07710. I had booked for refilling of LPG cylinder on 20/10/2009. I was told that refilling may take 4-5 days. But even after laps of about 20 days, I have not received the cylinder.
I am not sure when will i get the cylinder.
I am not sure what can be done to set these black-marketer right in this country
Pse. take necessary steps in this regard.
Thanking You

Shyam Babu
([protected])
Address:
Quarter No.: DT-1117
Dhurwa (Dam Side)
Ranchi (Jharkhand)

Indane Gas — Did not provide Gas after 12 days of Booking

Dear Sir/ Madam,

My customer No. is 00155676 and address is B-326 Lajpat Nagar, Sahibabad, Ghaziabad Uttar Pradesh Pin 201005.

Following problems at United Gas Company Sec 4 Rajendra Nagar Sahibabad Ghaziabad Uttar Pradesh Pin 201005.

Problem we faced this time is

We did not get the filled cylinder after booking of 12 days and they asked to come after 15 days. Since this delivery gets delay by more then 10 days, we will again face the problem as they do not accept the next booking before 21 days of booking. Ours is a big family two brothers family and parents. Please let us know how and where I can complaint.

Thank you!

gas not supplied even after 12 days of booking - Comment #1791463 - Image #0
Hi,
I booked gas on April 1 2010 from CITIZEN GAS ENTERPRISES, J- 26 MINI MRKT, ALAKNANDA, NEW DELHI. Customer Number - 11371. I repeatedly followed on the delivery of the gas and made several request to do the the same however the concerned people are not at all cooperating also they are not providing the booking number so that we can lodged a complaint. It is almost 15 days over the booking has been made. This is extremely unacceptable.
MY CUSTOMER ID iS 12120 BUT BUT PAST 12 DAYS I AM TRYING TO BOOK A CYLINDER ON PHONE BUT NO BODY IS LIFTING THE PHONE AND MOST OF THE TIME FULL DAY THE PHONE IS ENGAGE.

Indane Cooking Gas — Not supplying the cylinder after booking

My consumer no. is 3428-G. And name is subey singh. I live in sector - 17A, house no.641. I have booked a cyclinder on 23rd december 2011. But till now I have not received my cylinder from Mata Sheetla Gas Agency, Opp. Sector- 14 gurgaon. Either they will not pickup the phone or if they will pickup. they will give a whole lot of excuses. and everytime they do the same thing. I am totally fed up with these things. there is nothing where we can complaint against these people.they just make the people fool. there is 1 lady sitting on the counter if she will pickup the phone she will give only excuses, nothing else. now it's almost 20 days that I didn't get the cyclinder. then if i will book the cyclinder they will say that they will book it after 21 days. If in 2 months i will get only 1 cyclinder how will I manage. They say that there is no supply from company side. When company cannot deliever the cyclinder why they are giving new connections to people. just to make people fool. are we . why don't you take any action against these people. or they will just make the people life miserable like this only.
Respected,
Sir/Madam,
My gas booking date 11-04-12 but gas cylinder not deliver when i call her date 26-04-12 then she told me i will deliver gas tomorrow[protected] but gas not deliver.every consumer of this agency faced these type of problems.
My name - Ajit Kumar Singh
consumer No. 11909
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    M
    mahendra nath rai
    from Mumbai, Maharashtra
    Apr 14, 2010
    Resolved
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    Resolved

    Address: Uttar Pradesh

    sir i am residing in varanasi .i have booked a cylinder in indian oil corp.(ioc). the dealer is vaishnav gas agency. and the trolly man is ARVIND he gave me the below weight cylinder.i asked him then he told me that ioc is supplying this only. in varanasi every trolly man is doing this malpractise. and the dealer is telling that ioc is giving a trolly man rs.5/- only so he is liabel to this for his living hood . i want to ask what can a consumer do. in dealers office they are displaying unserviceble telephone no. where a consumer can complain it.
    Aug 14, 2020
    Complaint marked as Resolved 

    indian oil/ lpg gas — Late and less weighted Delivery of Cylinders

    I am Resident of Lucknow U.P. of Jankipuram Area, I am consumer of Indian Oil Corporation. My consumer No. is 19847. My problem is that my Gas Agency M/s Domestic Gas Service delivers 5 to 7 days after the booking mostly the cylenders are containing Less that 30 Kg. weight sometimes it is as low as 26Kg. My Phone No.[protected]
    Please refer the complain below so far I have not received the gas cylinder. Is There any way to know the Status tru RTI

    Dear Sir,
    Is the online lpg booking works?
    I have booked lpg gas cylinder online per details below
    Consumer No. : AB-19027
    Booking No. (Call Center) : 114
    Date :[protected]
    my second cylinder is about to finish Could you please look in to and arrange the Gas ASAP.
    This is not first time I have booked earlier also but ultimately I had to go to ASHU GAS SERVICES to book it again. at the ASHU GAS SERVICES there are three phone no given on the slip[protected],[protected] but they never pick up the phone. it is very frustrating every time we have to go to the Rajouri garden booking office to book the LPG Cylinder. Could you please help.

    Thanks & Regards
    Ranjeet Singh Rana

    Indian Oil Domestic Gas — late delivery

    TO WHOM SO EVER IT MAY CONCERN

    Dear Sir,

    i,AMINU ,PARUTHIKKUNAN HOUSE ,KOZHICHENA ,VALAKOLAM,676508 COUSTOMER NO;4293
    HAD BOOKED THE GAS CYLINDER 3 MONTH AGO REF NO;7413 IN MEGHA INDANE SERVICE
    KOTTAKKAL ,MALAPPURAM DIST,KERALA,WE GOT LAST CYLINDER FILLED ON 29-3-11 AND TODAY IS 5-07-11,THIS PROBLEM IS ONLY FOR THOSE WHO ARE AT THE BOTTOM OF THE PYRAMID AND MEGHA DISTRIBUTORS ARE DOING BLACK MARKETING OF GAS AND HERE IN THIS AREA MANY HOTELS ARE USING DOMESTIC GAS


    ON BEHALF OF AMINU, RASHADMOIDEEN-[protected]
    Respected sir,
    I am resident of Sarita Vihar, Near Appollo Hospital, New Delhi - 110025 lay down the following few lines for your information and an early action,
    That sir, the distributors of Indian Oil Corporation and Hindustan Petroleum in this area are supplied the cylinders to sub dealers (shop keepers who are selling gas in retail rate) as and when they receiving stocks. The sub dealers breaking the seals and removing gases 4 to 5 kgs from each cylinder and then they supplied to the homes.
    In this are more than hundred of shops (in some shops/houses they are keeping 10 to 25 cylinders for this purpose) for filling the gas from domestic cylinder to small gas cylinder with a capacity of 3 to 4 kgs and into industrial cylinders for a rate of RS. 80 to 85 per kg to poor labours i.e., one domestic cylinder with the capacity of 14 kg is being retailed by Rs. 1, 120 to 1, 190/-
    It is therefore, you are requested to look into the matter and take necessary action to stop the foul play.

    With regards,
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      M Padmavati
      from Noida, Uttar Pradesh
      Apr 14, 2010
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      Address: Hyderabad, Andhra Pradesh

      Refile booked on[protected] thru net.Not delivered till[protected].When approached ditributor Gruha Laxmi Enterprises,I was tol that I have to contact Sambhavi Indane.I went to them and shown the details of net booking.The satff told me that they do not have net facilty and promised to deliver the cylinder same day i.e[protected].This did not hapeen and they have not given new no. which is alloted to me.IOC has not sent any communication when we booked refil.Can any one at IOC help me in sorting out this and advising Sambhavi Indane to deliver refils.
      Refile booked on[protected] thru net.Not delivered till[protected].When approached ditributor rajeshgas
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        B
        bijay kumar das
        from Delhi, Delhi
        Apr 14, 2010
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        Address: Bihar

        Dear Sir,
        I am cosumer of Indane my consumer no. is tsv 5281 at nanak enterprises darbhanga & booked a cylinder on 27/2/2010 but still they have not delivered cylinder at home inspit of repeated complains

        indian oil/indane — abnormal delay in deliver of gas

        my cosumer no is 19576 and agency is madhavi gas agency, sheikhpet, hyderabad.i booked my gas on 6th august but till date not delivered to me after repeated request.i got fedup with the attitude of agency.agency may supply to hotel everyday but not to genuine consumer.why srong stepts are not taken by the govt.it is important to mention that gas are booked after 22 days of delivery and delivered after 15 or 20days after date of booking .it means one get the gas after a gap of 37 or 42 days but gas is over in a normal house after 30 or 35 days if parents are staying with us. so how can we manage for other days.i humbly request you to do some fruitful things to get rid off this problem.

        Indian Oil Corporation / Indane — ABNORMAL DELAY IN SUPPLY OF LPG CYLINDER

        I am a consumer under North Howrah Gas Distributors, 177, G.T.Road, Howrah-711106, consumer no.27708.From last three months supply of gas is very irregular and it is being supplied at a average time of three to four weeks. I had booked my gas on 7th January 2010, the delivery of which is yet to be made. Booking No. 4230. The Said agency does not even respond to any query over phone properly.

        You are hereby looked into the matter and arrange to give the feedback immediately taking this query as a Complaint.

        Indian Oil Corporation/Indane — late delivery of lpg cylinder

        nanak enterprises darbhanga bihar delivery of lpg as below
        bookin date delivery date
        27.11.07 06.01.2008
        05.02.08 25.02.2008
        19.03.08 01.04.2008
        24.04.08 30.04.2008
        13.06.08 16.07.2008
        14.08.08 27.08.2008
        03.10.08 26.10.2008
        19.11.08 30.11.2008
        24.12.08 8.1.09
        30.1.09 24.2.09
        24.3.09 31.3.09
        2.5.09 29.5.09
        8.7.09 4.8.09
        1.9.09 19.9.09
        13.10.09 13.11.09
        15.12.09 27.1.2010
        27.2.10 undelivered

        madhavi gas agency,indane gas — abnormal delay in supply

        dear sir/madam
        my gas agency ask to book the gas after 22 days of delivery which is normal rule i agree but the agency suuply the gas after 12-15 days of booking. in normal case gas finish in 30days. i always face hardship to manage the gas with my neighbour or some time get food from hotel. i am BP patient and get tense during that period. please please do some thing to get rid of this problem.pl issue instruction to the agency to deliver the gas within week after booking. i will be very much thankful to you and pray for you.pl oblige me.
        M j Khan
        [protected]
        Iam Indane gas costamer. my house gas connection No: 17049 . Address : Chinnathoppu Street, Thiruppathur,
        Thiruppathur (thaluk ), Sivaganga (Dist ), Tamil Nadu.Last 3 months before Iam booking Gas cylinder Till not
        Deliver the cylinder.So many time calling that delar but he is not give correct answer.
        Indane gas delar : Sivaganga.
        Dear,sir,
        i am your customer my customer no is tvs 5281/ 15281 in the name of Bijay
        kumar Das , I have booked a cylinder on dt,27.02.2010 vide receipt no.16544 but sorry
        to complain that till yoday it is undelivered
        Dear Sir,
        I am cosumer of Indane my consumer no. is tsv 5281 at nanak enterprises darbhanga & booked a cylinder on 27/2/2010 but still they have not delivered cylinder at home inspit of repeated complains
        I have Indian Oil Gas Connection in Ramanathapuram. Dealer name is Balaji Gas. My consumer number is 25603. My name is Vallivinayagam.I have booked before 20 dyas. When I asked, Mam what time it comes, she reply today sir, THe same answer repeated more than 10 days. But, it did not delivery till date (15.4.10). I am very fedup for your service. Pls. take action immediately.

        Indane Gas Agency — always delay in supply

        popular gas agency of rewa is not supplying cylinders well in time in spite of booking for a long time and after going at the agency to get the delivery of lpg its always the same reply of having shortage of supply at their end,but surprsingly the same cylinders are available in black after paying high cost for the same.
        its completely a breach of public distribution system .
        deer sir,
        mai daly complain karne gas agency pe jata hu gas lene k liye par mere ko gas prapt nahi ho pati hai daly agency wale gas clinder ko black kar dete hai or ham se khe dete hai ki kal mile gi, or is baar to gas clinder ko kha tha ki ghar paucha du ga par aaj ek hafta ho gya abhi tak gas nahi pauchi hai or jb call karte hai to call bhi nahi atand karte hai.
        so plz sir hasanpur gas agency, hasanpur (jyotiba phoolenagar) k upper karobhai karne ki krapa kare
        or jald se jald hme gas delivery karwane ki krpa kre.

        date-19.03.2011 vinu rastogi custmer number: 007364
        thanku

        Indian Oil Indane LPG — Late supply of cylinder

        I am a consumer of Indane Gas. I am registered with Golden Gas Service, Palam Vihar, Gurgaon-122017.
        My Registration/Cust. No. is 852828.
        I find that the supply of cylinder is always totally erratic. Once the demand is registered, it takes three to four weeks to get fresh supply and it is never delivered till I visit the outlet two three times. Every time I went there, I was told that the suppy from company was late. They always assured that the cylinder wiould be delivered the next day. But it did not happen. Delivery was always delyed by several days
        As an example, I registered my demand on 30th Dec 2011. Till yesterday (21.1.2012), when the cylinder was not delivered, I went to the office of Golden Gas Service and enquired. Again they told me the same thing that supply was delyaed. Then they told me that the same would be delivered by today (i.e. on 22.1.2012).
        I am writing this mail at 7.30 PM on 22.1.2012. Today too the cylinder has not reached us.
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          A
          amymole
          from Tellicherry, Kerala
          Apr 13, 2010
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          Address: Ernakulam, Kerala

          Dear Sir,
          Ref:- Consumer No.7694

          I have booked for Indane gas on 7.3.2010 at their Phone No.[protected]. But supplied has not so far been made. When I call for supply their distributer Mr.Vinod disconnects his phone No.[protected]. The cylinder on use is completely exhausted. Please take necessary steps to make supply immediately. There us no fuel for cooking other than this.

          Yours sincerely

          K.P.VARGHESE

          Indane Gas — Not supplying the cooking gas in time

          Dear Sir,

          Good morning.

          I, Mr Uma kanta Rath, a resident of Burla, Sambalpur, Orissa, 768017, here by submitting the complain against the distributer. On 10 Aug 09, I booked the cooking gas for my personal home use. In between more then 20 days passed. till today the distributer has not delivered the gas at my home. After that many people has booked. The distributer has delivered the gas. This no way better for a common person. These people are doing partiality to person to person. Kindly take the matter seriously and do the need ful with out delay.

          Thanks
          Uma kanta Rath
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            S
            SANJAY KUMAR
            from Delhi, Delhi
            Apr 13, 2010
            Resolved
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            Resolved

            Address: Delhi

            Non Supply of Refill
            I have a LPG connection from Indane.I am served by M/s K 2 International, Sarita Vihar, New Delhi (South Delhi). Though I booked a refill on 19.02.2010 & 15.03.2010. I have not received both booking the cylinder uo tp till date, though other consumers who booked their cylinder on 8.04.2010 were supplied today.

            The firm M/s K 2 International,Sarita Vihar, New Delhi do not any answer the telephone promptly.Their phones are either engaged or no body answers. After about 15 minutes they say that the cylinder will be delivered tomorrow.

            My consumer number is 36278.
            Aug 14, 2020
            Complaint marked as Resolved 

            South Delhi — non-delivery of gas

            I have booked for refill bearing No. 249293 dated 15.1.10 from my mobile No. [protected] but till date gas refill did not receive. Please do the needful. On the very same day sms has also sent by you.

            kishore
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              S
              shailesh kumar singh
              from New Delhi, Delhi
              Apr 12, 2010
              Resolved
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              Resolved

              Dear Sir,
              It is pathetic that leading oil & gas company of India is such a careless towards consumer safety. I am a consumer of Indane and today after replacing our cylinder we detected some leakages and then try to reach Indane service centre but fail. I got emergency number from their site and tried every number given there but phone was unattended every time. Please help us and tell how such a company be so careless towards life of their customer...

              Shailesh Singh
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              I echo with what you said...No one picks up the call. The emergency no has changed who knows...This is vewry disappointing

              Nitin Gupta
              Gurgaon
              Haryana
              I have the similar problems today, we replace the gas cylinder yesterday and it started leaking today we have tried to contact Gasdealer as usual his phone was busy. we tried calling Customer care failed to get the line even after somany times.
              Muthukumar Customer from Mogappair Chennai
              Very true. It is indeed unbelievable that a company like IOL is so unresponsive towards customers. The agents like Southend Gas Service at Garia should be put behand bars and their licence cancelled.
              amitabh
              Something similar happened with me too I called for mechanic from my gas company, Gurgaon Gas Service, gurgaon and he came completed the job and left the gas connection loose, now gas is spreading all over, and I am trying to contact them on all possible numbers given but no response. In a big mess gas is not working and they are not taking the call. Don't know what to do.
              Suravi Gas Service(Indane), Durgapur delivered me one lekage LPG Cylinder to me i have complained over phone no.[protected] on 09.11.2012. But on body attend my complain. Further today (10.11.12) i have submitted a written complained to Suravi Gas Service. But till now (10.11.12 03.21PM) they have not taken any action in this regards.

              KRISHNA CH. MONDAL
              KAMALALAYA, FULJHORE,
              DURGAPUR-06, [protected]
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                CHITRA55
                from Anand, Gujarat
                Apr 12, 2010
                Resolved
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                Address: Punjab

                sir/madam ,gas cylinder was leaking. gas was everywhere in house and hospital. gas agency informed. nobody came to help. i am regular customer of hardev gas agency jalandhar cantt. we were told by the manager that he has no help in form of boys who distribute cylinder. he attended phone after several calls. then we contacted the owner who was annoyed why we rang her and disturbed her.In the evening a man came from the agency and said that cylinder is leaking and has to be changed. it will be changed in the morning and till then he will tie some plastic bag. seeing the irresponsible behaviour of herdev agency and its representative we were shocked. now i have kept the leaking cylinder onroof and waiting for the morning. why not the indane company should fix the responsibility of service provider. why not the dealership shud be cancelled for such irresponsible behaviorof hardev gas agency. Dr.Chitra,jalandhar cantt.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  J
                  Jayalaxmi Baggi
                  from Hyderabad, Telangana
                  Apr 12, 2010
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  I AM INDANE GAS CONSUMER(REGN NO 12268). ON 11/4/2010 (sunday),NEW GAS REFILL WAS FIXED IN PLACE OF EXHAUSTED REFILL.. FROM THE FULL NEW REFILL ,THE GAS IS LEAKING FROM REGULATOR POINT WITH BUZZING SOUND. ALL INMATES OF THE ARE VERY MUCH SCARED OF LEAKAGE. NO BODY IS RESPONDING TO MY EMERGENCY CALLS. SERVICES ARE BAD. I AM FEELING HELPLESS. IF ANYTHING UNDESIRABE HAPPENS INDANE GAS AUTHORITIES ALONE ARE HELD RESPOSIBLE.PLEASE ACT FAST AND AVOID UNPLEASANT SITUATIUON.MY CELL NO IS [protected] MY GAS DEALER IS
                  SWAPNA ENTERPRISES, BAHADURPURA, HYDERABAD 500266
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  yes i agree there will be no response one example the delivery boy of rambagh attapur area delivers the cylinder after 15days of getting message of delivery in mobile he is simply selling the gas cylinder to the roadside vendors and telling us it will be late. swapna gas agency is a very bad service and no authorities are taking necessary measures to prevent this fraud all the officials are simply enjoying. they dont know the poor people problems whom to complaint about this because if we complaint in agency they all are all of one school and the delivery boy also demands for 20 to 30 rs. extra on delivery and if we not give next our cylinder comes one month late
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                    B
                    BHIKHABHAI HASAN BHAI MANSURI
                    Apr 12, 2010
                    Resolved
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                    Resolved

                    second cylinder not issue since last 7 year

                    Address: Vadodara, Gujarat

                    Agency code/Distributor code: 8418138 :
                    Name of Agency: Bhavani Inden gas agency.Waghoida, bharat nagar society waghodia. vadodara.-391760
                    SV no:313268 dATE: 03/01/2001
                    PRB NO: 612157.

                    Dear Sir,

                    my name is BHIKHA BHAI HASAN BHAI MANSURI Customer code 1912. waghodia.
                    Last seven year we are follow up with this agency for the secound cyllinder of LPG.botel. but they people not give...
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                    V
                    Vrinda Bai
                    from Ernakulam, Kerala
                    Apr 11, 2010
                    Resolved
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                    Address: Ernakulam, Kerala

                    Sir,
                    Our gas supplier CHITTOORAPPAN AGENCIES CHITTOR supplied a gas cylinder to us two weeks ago. On 6.4.2010 we tried to fit the cylinder with stove and noticed leakage.Now the cylinder was kept in an isolated place and it seems that small leaking is there from the cylinder. On this day onwards I am calling the agency to rectify the defect or take away the cylider. My consumer number is 13554. Still today no body attended from the agency. IF THIS IS THE SAFETY ASPECTS YOUR AGENCY IS FOLLOWING, IT WILL LEAD TO SERIOUS DISASTERS. WHY, YOUR EYE WILL OPEN ONLY AFTER THAT.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I wanna take indane gas cunection. I take applicataon form. i have a form sending by you. & distibuter wanna take 40000rs for cunnection. my regd no.2969.
                    It is very disheartening to note that this Indane Gas dealer - Chittoorappan Indane Services - is creating a bad name for the Indane brand itself.

                    I have been staying with my family at Cochin for the past 30 years and have been booking gas cylinders through Indane dealers. We recently moved to Elamakkara and transferred our connection to Chittoorappan and since then we have been having innumerable problems. Whenever, the delivery guy delivers our cylinder, he demands to be paid Rs.500/- extra for door-to-door delivery. After we complained about this to the agency, they started taking their own sweet time to deliver our cylinder after booking it almost 3 months back.

                    May I also bring to the attention of the authorities, that Chittoorappan agency is selling the cylinder in the black market. One morning, we received an unexpected call from the delivery man that he is bringing our gas. When we said that our gas is not over and we haven't booked yet, he said there is an extra cylinder in the godown so he can give it to us in black if we are ready to pay him an extra fee of Rs.2500/-

                    We refused and said we will complain to the authorities. A few hours later, my neighbour informed me that the same delivery guy called and asked him if he may be interested in getting a cylinder on the black.

                    Kindly take note of this because the owner of Chittoorappan insists that Indane is not supplying enough cylinders but the truth is Mr. Shaji and his workers are selling the cylinders on the black which is why it is not available for the common man.

                    Request your intervention in this regard, otherwise the name of Indane will be brandished because of the unethical dealings by third-rate gas agencies such as Chittoorappan.

                    Regards,
                    Major Varma
                    Elamakkara
                    [protected]@gmail.com
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                      R
                      RAJAGOPALAN K K
                      from Delhi, Delhi
                      Apr 10, 2010
                      Resolved
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                      Address: West Delhi, Delhi

                      Ref : Gandhari Gas Agencies, Avantika, Sector-2, Rohini, Delhi - 85
                      Our Consumer No. KM3140

                      Sub: Complaint regarding delay delivery of gas

                      Sir,

                      Whenever we are booking the gas they are taking at least 10-15 days and not talking properly. They are asking us to hold our telephone and again asking us to telephone. They are simply harassing us in this way.

                      Kindly help us.

                      Rajagopalan K.K.

                      Mob: [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        Suresh Dhawan
                        from Bengaluru, Karnataka
                        Apr 10, 2010
                        Resolved
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                        Address: Kangra, Himachal Pradesh

                        Sir,
                        I would like to inform to your goodself that I had make request to M/s Palam Gas Agency, Palampur, Distt. Kangra for Transfer Consumer No.24101 vide Transfer Voucher No.[protected] Dated : 27.03.2010. Moreover, in this connection, i have made contact many times regarding above matter to M/s Palam Gas Agency, Palampur, Dist. Kangra but they have not issued the new cylinders and gas regulator till now. They always make excusses regarding issue of new cylinders & gas regulator.

                        This is for your kind information and necessary action, please

                        Hope for favourable reply

                        Photocopy of Transfer Voucher is attached for ready reference.
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          ayanghosh
                          from Bengaluru, Karnataka
                          Apr 10, 2010
                          Resolved
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                          Address: North 24 Parganas, West Bengal

                          Dear Sir,
                          I am presently posted at Bankura district of west bengal having our permanent residence at Kolkata - 700056. We are having a Indane gas connection in the name Mrs. Bijoy Lakshmi Ghosh, my mother having consumer no. 53725 with FUEL CENTRE INDANE, M/S STAR DISTRIBUTOR, 1 FEEDER ROAD, KOLKATA 700056. On 12th February,2010 over telephone I booked a gas and the agency told me the booing no. 3725. Today after about 2 months when we called then they told no such booking has been done. This is a common practice of the agency as i heard from other consumers also.The agency giving some illegal supply in the black market.They are misbehaving too. please do something in this matter...............Ayan Ghosh.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Indane Gas — booking for gas on 28.10.08

                          sir/madam
                          i am customer of indian gas ..
                          vashali gas, saguna more, dinapur, patna-801503 is my distributer.i always get delead to get my cylender by 10-15 days.my booking for gas on
                          [protected].till i could not get cylender.i have not get any answer...
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                            S
                            SATYENDRA KUMAR
                            from Dumka, Jharkhand
                            Apr 9, 2010
                            Resolved
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                            Address: Jharkhand

                            I booked for LPG cooking Gas on 20.3.10 and after repeated request. they came for delivery today on 09.4.10 with demand of Rs. 50 extra i.e. minimum Rs.370 for the cylinder. After misbehaving they dared take back the cylinder with warning that they would not take even one Rupee less than Rs. 370.
                            I want to know whether
                            1. I should have paid the extra money.
                            2. What action you are going to Take for compliance of zero tolerance to corruption
                            3. They never give receipt at the time of delivery.
                            4. I have at least 100 witness who will tell you that they are taking Rs. 40-50 extra for LPG cylinder.
                            Earlier I have also registered complaint for the same but the corrupt system is still continuing
                            May I hope that you are going to stop this and take action against the said Gas distributer
                            May I hope to get the LPg within 2-3 days.

                            Satyendra Kumar
                            Consumer No. 16582
                            Binod Gas Distributer,Digwadih (Sindri)
                            Dist.- DHANBAD
                            JHARKHAND
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            IOCL, Indane Gas — Booking of Second Gas Cylinder

                            Dear Sir,

                            I am an Indian Oil Indane Gas Customer stationed in Gurgaon. I got my first gas connection through M/s. Gurukirpa Indane Gas Distributor. Even after several months, I am not getting my Booking for the second LPG Gas Cylinder. I am facing lot of problems for refilling which sometimes takes several days. My LPG Gas Consumer number is GK-60170.

                            Please help.

                            Regards,

                            Venkatesh Haran

                            Indane Gas — CORRUPTION

                            I AM Dr. NETRAM KUMHAR. I LIVE AT SAMLETI. I HAVE NEW GAS CONNECTION ON 7 JANUARY 2009. I PAY TO AJENCY DEALER Rs.2470/- BUT I RECIEVED BILL OF Rs. 1400/-

                            SIR I VERY TENSION
                            PLESE HELP ME
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                              M
                              M.Eshwaraiah
                              from Hyderabad, Telangana
                              Apr 9, 2010
                              Resolved
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                              Address: Andhra Pradesh

                              sir,

                              it is to inform you that on 29.03.2010 i have lodged a complaint against the dealer in the name of Jyothi Enterprises, Indian Oil Gas situated at Agahpura, Hyderabad, A.P about the irresponsible delivery of gas cylinders to the customers and the Mis behaviour of the Gas Agency. but till date there is no proper response from the concerned Gas Agency. my Consumer Number is 15679 in the name of M.Pramila, R/o H.No.11-6-524, KH Market, Nampally, Hyderabad, A.P (C) [protected]

                              kindly look in to this matter, which cited above and take necessary action.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Indian Oil Gas Corporation — gas refill delivery

                              i am customer no.D4778 . I PAY ONE RIFFILE 345 RUPEES AND PICK CYLINDERS 40 K.M.AT GAS GODOUN. MY DISTRIBUTOR CODE 151595 ATDANTA DIST.-SIKAR RAJASTHAN. OUR CITY HAVE 400 I.O.GAS CUSTOMER BUT IAM IN DIFFICULT SO PLEASE HELP ME
                              MY CELONE NO. [protected].
                              sir,
                              it is to inform u that i m a regular customer of Ram Raja indane gas service, Jhansi(code no.[protected].they never deliver refilled cylinder within the time limit.I had booked a refill order on[protected] &order no is 4602.Still i could not get my refilled cylinder till the date.so please kindly look in to this matter and take a rigid and necessary action against the Ram Raja gas agency.
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                                SANKAR NATH PRAMANIK
                                from Jabalpur, Madhya Pradesh
                                Apr 9, 2010
                                Resolved
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                                Resolved

                                Address: Mirzapur, Uttar Pradesh

                                Transfer Voucher [protected] dated 11/03/2010 issued from Vindhyabasini Gas Service, Mirzapur was uncared/unactioned by Padmashree Gas Service, Ganeshganj, Mirzapur, U.P. My swubmission of all documents and said Transfer Voucher ignored.
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                It is harassing and unfriendly customer attitude by Padmashree Gas Service, Ganeshgunj, Mirzapur. Bribery encouraged; No service without money. May God Help!
                                dear sir,
                                i have our LPG gas connection from from your dealer in Kakri, SONEBHADRA (U.P) since dated 14 Feb. 2005 costumer no. 1258 but till today you dealer have not given any gas cylinder to me & also not booking my gas please help to me
                                thanking you
                                yours
                                Narendra Agrawal
                                Anpara Bazaar, Anpara
                                email:- narendra.[protected]@gmail.com
                                Mobile no. [protected]
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                                  S
                                  SANJEEV KUMAR JHA
                                  from Ranchi, Jharkhand
                                  Apr 8, 2010
                                  Resolved
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                                  Resolved

                                  Address: Ranchi, Jharkhand

                                  I AM A CONSUMER OF INDANE LPG GAS BEARING CONSUMER NO. 3192 AT JHALAK INDANE, KATHPOOL, DORANDA (THE SAID DISTRIBUTOR HAS RECENTLY BEEN GIVEN CHARGE OF DORANDA AND ADJACENT AREAS).I MADE BOOKING ON 23.03.2010 ON TELEPHONE[protected]/253444), BUT TILL TODAY (8TH APRIL,10), THE GAS CYLINDER HAS NOT BEEN SUPPLIED TO MY RESIDENTIAL ADDRESS (ACO QUARTER, JHARKHAND HIGH COURT CAMPUS)

                                  I MADE SEVERAL TELEPHONIC REQUESTS TO THE CONCERNED AGENCY AND EVEN THE MANAGER OF THE SAID AGENCY WAS REQUESTED SEVERAL TIMES. EVERY TIME THEY PROMISED THAT THE SUPPLY WILL BE MADE NEXT DAY, BUT IT APPEARS THAT THEY ARE NOT TAKING PROPER CARE AND ACTING RELUCTANTLY.

                                  THIS IS NOT THE FIRST TIME, EARLIER ALSO THE GAS CYLINDER HAD BEEN SUPPLIED AFTER SO MANY REQUESTS. BUT THIS TIME IT APPEARS THAT MY REQUESTS ARE BEING TURNED DEAF HEAR. AS A RESPONSIBLE CITIZEN OF OUR COUNTRY, I FEEL IT MY DUTY TO BRING TO THE NOTICE OF THE CONCERNED AUTHORITY THE RELUCTANT ATTITUDE OF JHALAK INDANE, KATHPOOL, DORANDA, RANCHI. I ALSO HOPE THAT PROPER ACTION WILL BE TAKEN ON MY COMPLAIN AND I SHALL BE GETTING THE CYLINDER SOON AND ALSO THE SUCH PROBLEM WILL NOT ARISE FOR ANY OF THE FELLOW CONSUMERS.

                                  SANJEEV KUMAR JHA
                                  ASSISTANT, PROTOCOL SECTION
                                  JHARKHAND HIGH COURT, RANCHI
                                  MOBILE: [protected].
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Indane LPG — underweight and not proper i card with wander.

                                  cont... as u know the crime rate of delhi are riseing day by day and delhi police and government publised by tv, news paper, redio and other mean "dont open door to unknown person without his i card".a wander of ms prabhat gas service, shop no. 34, b- block com.center, new delhi dont want to show there i card becous thay are not supply prorer waight cylinder to theare customers.same incident happned with me on 19/4/2008, (complint allredy registred with you.)your 24 hour help line no not attanding by anybody when i dyled my land line no.[protected] meny time.your all no"s[protected]/[protected] and[protected] not attanded by any body.

                                  Indane LPG — Non supply of LPG in time

                                  It is deeply regretted that inspite of repeated request and personal approach the agency is not delivering the LPG cylinder booked for more than 15 days inspite of sufficient stock. On querring, the agency says if vender does not deliver the same that cannot do anything. Such play is on going at Punit Gas Agency, Police Colony, Anisabad, Patna. The agency delivers Gas out of term to many consumers and does not maintained priority list. Kindly please advise me in this regard as such an act is not at all desirable.
                                  consumer No.PN 7065
                                  Name - Bijendra Kumar
                                  Shivpuri, Chitkohara, Anisabad,
                                  Patna-800002.

                                  lpg indane — Cylinder not supplied in time.

                                  Dear sir.
                                  It is almost 13 days since we booked for refill cylinder. Yet not delivered. Booking number is 10301. GP gas, Raja Street, Coimbatore. kindly do the needful. Booking Date: 31/07/2009. Consumer number is 28767. Name: Mohamed Shamoon. Address: 824, III Floor, Oppanakara Street, CBE 1.

                                  Indane Gas-LPG — Non supply of LPG in time

                                  CUSTOMER NO 245150, TEJ ENTERPRISES, MANAV ASHRAM, GOPALPURA MOD, JAIPUR
                                  It has been experienced that the LPG booked with the above dealer, is not being supplied properly.
                                  After a lot of pursuation supply is given. Phones are not being attended properly, rather phones are not
                                  being connected with the dealer. No Toll No., SMS No. and no other emergency Nos printed on the Card are contactable. Overall customer service is very poor.
                                  I had booked gas and booking No is given as 2075 fifteen days before but till date it has not been supplied. Dealer's Ph Nos. are not available, always saying busy line.
                                  Please look into the customer service of the Dealer.
                                  Thanking You.
                                  My consumer No. is P17577. I booked for the LPG Cylinder approx 12 days back @ Tel N o.[protected] and was assured by the Agency that the Cylinder will be delivered on 11.01.2010.
                                  However till date neither the cylinder has been delivered nor the Tel no. of the agency is in order now.

                                  Please help as my existing cylinder is likely to run out of stock shortly.
                                  Dealer' Name : Priyanka Indane Gas Enterprises DASU KHAN, Kanpur (U.P.)

                                  My consumer No. is P17577. I booked for the LPG Cylinder approx 12 days back @ Tel N o.[protected] and was assured by the Agency that the Cylinder will be delivered on 11.01.2010.
                                  However till date neither the cylinder has been delivered nor the Tel no. of the agency is in order now.

                                  Please help as my existing cylinder is likely to run out of stock shortly.

                                  Indane Gas — non supply of cylinder in time

                                  i had booked a cylender on 6.1.10 with mann gas service bibiwala road Bathinda Punjab. my customer no is m 11064.But no cylender has been received by me after rep[eated phonic calls till date
                                  my comsumer no is 16312 i booking 6day on line no gas my home 3days.
                                  shekhawat indanegas service -tin :[protected] delhi-110094
                                  i anil kumer yadav m.no [protected].

                                  please help me...
                                  I already complain against gas supplier but no action was taken.
                                  My complain is LPG gas are under weight and after complain they stop our supply. My Consumer No. 20919 Ajay Singh, Agency Name Aroop Enterprise
                                  Ajay Singh, Howrah 30/06/2010

                                  Indane / LPG — Non supply of gas cylinder on time

                                  Dear Sir/Madam,
                                  Myself Dr. Ravindra Singh, a customer of Indane (customer no. 41312). I have booked my gas at Veer Shiv Gas Agency, Jodhpur on 07.02,11, but not received the gas cylender till today. I also contacted to the agency regarding the isuue but unfortunately, their response was very negative. they told that we have given the supply order to the concerned distributing person and our job is over. now you go and contact the distributing person.
                                  I am trying to contact the distributer but he is not picking-up the call. Now I am helpless and seeking your needful action at the earliest.
                                  Thanking you

                                  Dr. Ravindra singh
                                  Scientist
                                  14, Scientist Hostel
                                  Defence Laboratory, Jodhpur
                                  Ph. No. [protected], Email: [protected]@yahoo.com
                                  I AM A CONSUMER OF INDANE LPG GAS BEARING CONSUMER NO. K-9390 AT KALISH GAS SERVICE.[protected] S.R.DALMIA ROAD, MADHUPUR.DISTRICT- DEOGHAR, JHARKHAND.I MADE BOOKING ON 03/09/2011-Sno-426, THROUGH BOOKING OFFICE AT MADHUPUR BUT TILL TODAY (08/11/2011), THE GAS CYLINDER HAS NOT BEEN SUPPLIED TO MY RESIDENTIAL ADDRESS (COLLEGE ROAD PATHERCHAPTI, NEAR PRERNA BHARTI {NGO}.)I HAVE MADE COMPLAIN REPETED 5-TIMES IN COMPLAIN CELL-(COMPLAIN IN CHARGE MR. GANESH MURMUR FOR FOLLOWING DAYS-30/10/11, 3/11/11, 5/11/11, 6/11/11AND 8/11/11 TO MR JHA ON DUTY.)MY LAST BOOKING WAS ON 30/06/2011AND I RECEIVED LPG GAS ON 09/08/2011.ITS PITY SOME OF CONSUMER WHO BOOKED AFTER MY DATE, ITS 14/09/11. THERE CYLINDER HAS BEEN DELIVERED ON 06/011/2011. THROUGH DELIVER BOY DILIP AND JETENDRA.

                                  BEING AN RETIRED COMMANDANT OF PARAMILITARY FORCE ITS A PAIN TO ME TO BEAR SUCH SERVICE.
                                  KINDLY EXAMINE THIS MATTER AND MAKE A POSSIBILITY TO DELIVER THE LPG CYLINDER IN NOMINATE TIME . MY MOBILE NO- [protected].

                                  THANKS & BEST WISHES.

                                  LPG Cylinder — NOT SUPPLYING ON TIME

                                  My consumer no. T 1524. I had booked gas cylinder M/s Pasupatinath Gas Agency, Bhuwana on 15.04.2012. Either there phone is hook or not working. Please suggest.
                                  I AM CONSUMER OF LPG GAS CONSUMER NUMBER BEARING JIH 3569 AT JHALAK INDANE, DORANDA RANCHI. LAST FEW DAYS BACK I WAS DELIVERED LPG GAS CYLINDER, WHICH STOPPED BURNING AFTER 8 DAYS, THE SAME PROBLEM WAS SHOWN TO TECHNICIAN, HE SAID THAT THERE IS WATER INSIDE CYLINDER . NEXT I WENT TO JHALAK INDANE AGENCY WITH MY COMPLAIN, BUT THEY DID NOT DO ANY ACTION AND SAID TAHT IT IS INDANE'S PROBLEM . FURTHER I WANT TO LODGE COMPLAIN AGAINST THIS PROBLEM .THIS SHOULD NOT BE REPEATED AS THIS COULD BE DANGEROUS
                                  YOURS
                                  RAMANAND VAIDYA
                                  NEW ANANDPUR, NAMKUM
                                  RANCHI
                                  MOB [protected]
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                                    K
                                    kumar1975
                                    from Kanchipuram, Tamil Nadu
                                    Apr 8, 2010
                                    Resolved
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                                    Address: Pondicherry, Puducherry

                                    The Expired medicines sold by Medicals which is danger for the single life.

                                    But the expired cylinders sold by the IOC is danger to the family, as well as the entire street.

                                    The expired cylinders has been approved by the Sales officer for another 5 years. Who have given permission to this. Already the cylinder looks like pappat.

                                    Please treat this as serious one and make ensure the life of peoples

                                    Regards

                                    Kumar RR
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      N
                                      Nitin Singhal
                                      from Jhunjhunun, Rajasthan
                                      Apr 8, 2010
                                      Resolved
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                                      Resolved

                                      Address: Sri Ganganagar, Rajasthan

                                      Sir myself nitin I went on Karni Maa filling station Ioc petrol pump on 4-4-10 and i asked the salesman too deliver me 400 rs. diesel but he deliverd me the diesel for rs. 399 only and started abusing me when i asked him to deliver for one more rupee. then i told him that i will compaint it , he told me you do whatever you can do it. Sir there was no number of RSO IOC mentioned there on RO. and I got number from the another pump and called Vikram Jeet singh RSO IOC Suratgarh, He also started abusing me .

                                      Sir please mail me on my email address if you can for what action has been taken.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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