Indian Oil Corporation [IOC] Complaints & Reviews

I am an original consumer of IOC-Indane LPG (Consumer No.VGS/11373 vide SV.No.5065163 dated 21/11/2002 under Vindhyabasini Gas Service, Shuklah, Civil Lines, Mirzapur). In recent past, because of longer distance, said Distributor of its own initiative took back my SV and issued Transfer Voucher (TTV No.[protected]) on 11/03/2010 advising me to submit it to Padmashree Gas Service, Ganeshgunj, Mirzapur for easy home-delivery. I accordingly, approached Padmashree Gas Service on 14/03/2010 for submission necessary documents & said TTV for issuance of fresh SV and New Consumer Number. But I was initially ignored and after several reportings was finally refused with a filthy excuse. I represented to The Officer-in-Charge, IOC-Area Office, Allahabad but till dated no action taken against the said corrupted Distributor whose tacit demand of money and kind was refused by me during my submission of said papers on 14/03/2010 and thereafter.

Dear Sir,

I am a customer of Saradhi Enterprises, North Parur. My
customer I D is 7694. I had booked the gas last some one month back.
But on enquiry at the Agency Office they told that it will be supplied soon. On enquiry to the delivery man one Mr. Vinod he told that the delay caused due to the " Cut in the on line booking"? .The person at the counter did not give the booking number. When I asked why she did not give me the booking number she told me I should have asked for it. I was not satisfied with her reply. When I called today to enquire about when I booked last since I do not remember the date, she also told me that the booking was seen made on 22.6.2010 . But I did not either call or book yesterday since I had already made the booking. This is the third time I am booking over phone since the delivery man does not deliver the gas in time who has been delivering directly upto then.
I therefore request your goodself to please take necessary action to get the gas in time . I am holding two cylinders and the cylinder now being used is about to exhaust completely at any time. Mr. Vinod has taken away the empty cylinder I had kept at the delivery place which is my brother's house.
My address: K.P. VARGHESE, KALLUVEETTIL HOUSE,
PALIYAMTHURUTH, PIZHALA P.O.
PHONE: [protected]
email: [protected]@reddiffmail.com

Hello Sir/ Madam
I am Ashok Ku. Singh residing at Samta Colony, Near Bajar Samiti, Hajipur , Dist.- Vaishali , Bihar , had booked gas cylinder more than 21 days before with Amrapali Gas Agency, at Ambedakar Nagar of Hajipur , Dist. Vaishali , Bihar, with Gas Connection No. 11119.
They had not yet delievered the gas cylinder inspite of several reminders. Please go through the complaint as soon as possible.
Thanks
Yours Truly
Ashok Ku. Singh

Dear Sir,

This is to inform you that, I have booked for supply of Gas with M/s Chhavi Gas Agency, Roorkee ( Distributor of Indian Oil Corp.) on 28.05.10 Booking No.5433, after visit of 3 times at their office distributor has not provided the Gas cylinder on 18.06.10 my wife has gone at the office of distributor for supply of cylinder, distributor said her to show the book of slip, she has provided the book of slip and distributor snatch the copy booking slip and also maked a new booking on 18.06.10 booking no.5469.

Today on 21.06.10 my wife visited their office about supply of cylinder, the manager of distributor told her that you have already availed cylinder on 18.06.10 due to that we are unable to provide the same on today now you will come after 21 days.

You are requested to kindly take necessary action about said matter.

Regds,

Panchdev Dubey

Connection No.101417
with Chhavi Gas Agency

Agency Phone No.[protected]

I AM REGULAR USER OF LPG OF INDIAN OIL, INDANE SINCE 1985 AND BEING TRANSFERRED FROM ONE PLCE TO ANOTHER IN INDIA, WORKING AS REGIONAL COMMISSIONER , CMPFO, MINISTRY OF COAL. NOW THE SUPPLYING AGENCY RESHMI GAS AGENCY NAGPUR IS NOT BOOKING CYLLINDER TODAY THOUGH THEY ARE SUPPLYING ME SINCE 2002 HERE . THEY WANT MY RATION CARD NOW OR PHOTOCOPY OF MY PAN CARD AND NOT REGISTERING MY BOOKING FOR LPG CYLINDER NOR ARE THEY SENDING TECHNICIAN TO RECTIFY MDEFECTIVE CYLLINDER AT MY HOME.
KINDLY ASSURE NESSARY ACTION AND CONFIRM IF THEIR ACTION IS UNDER ANY GOVT INSTRUCTION ISSUED RECENTLY OR JUST HARRASSING ME.

YATRA SHYAM TURUNG CMNSUMER NO 13900
My e-mail [protected]@yahoo.co.in

My consumer number of Indange gas service is 24304 in the name of Mr.S.C.Ghosh. I made my booking for gas delivery on 28 May 2010 with the Indane gas agent "Gas and Gadgets" located in Kolkata. The address of the agent is as follows:

Gas and Gadgets, Shop no.34, Near Manton Super Market, Diamaond Harbour Road, Kolkata 700 034.

While I was assured that the delivery will be made within 10-12 days, I have still not received any delivery against my booking as of today, 18 June 2010, inspite of repeated follow-up calls and visits to the foregoing gas agent, who in turn, has asked me to refer the matter to Indane office, Due to the agent's insensitive approach, I am being harassed and is now compelled to make this complaint. It is imperative to note that while my booking of month of May is pending, bookings done on 3/4 June 2010 have been delivered.

I am original recorded consumer (VGS/11373 dated 21/11/2002) of Vi9ndhyabasini Gas Service, IOC-Indane LPG-Distributor, Mirzapur; Because of greater distance, said Distributor had taken back my SV.No.5065163 and inliu issued TTV. No.[protected] on 11/03/2010 instructing me to submit it to Padmashree Gas Service, Mirzapur for easy home-delivery of re-fills. But upon submission to Padmashree Gas Service my said TTV was neither actioned for allotment of fresh consumer number nor any SV issued against Security Deposites till date. All my written complaints and representations both to said Distributor and A.M of IOC-Area Office, Allahabad became futile as initial reluctances/refusal to consumer by Padmashree Gas Service, Mirzapur followed/endorsed tacitly also observed on the part of AM-IOC Area Office, Allahabad - their silence and passive attitude to protect corrupt distributors are much exposed. Is there any Customers Service/Care ?

Sir,
I have been using a connection consisting of 2 cilinders since a decade and i had carried this connection at many places on the course of my transfer.Recently i have got my connection transferred from Rupa, Arunachal Pradesh to Tezpur in Assam Sonitpur District where i have approached M/s Blueflame Gas Agency (Phone no[protected] with my Transfer voucher.To my worse experince ever the agency has said that they does not have paper to make new voucher and IOC Guwahati is not supplying them.It is already a week and i have not been issued cilinders, regulator etc for which i am facing lot of hardship managing meals for self and family.
It is requested at your end to intervene into the matter so that i receive my Cilinders and assessories at the earliest.

S.Chakraborty, Kumar gaon,Guru Nanak Tila,Ward No 2,Opp Guru Nanak School.Tezpur,Phone No [protected]

dear Sir,

As I Told You I am a Employee of M/s S.K. Jain Baroda Camp Sheopur.Our Co. works in the project of Restructuring & Re Habilitation Of Chambal Right Main Canal. this tender is near about 149 Crores.in This Phenomenon I always (three times in a week) take 12 kl HSD Diesel From Indian Oil Corporation Ltd by Order of Phone/Mobile.

But Previous 2/3 months Indian Oil Corporation Is not co operate with us. he Does not arrange tanker in the nit of time. today they does not recieve my phone/mobile.I calling Ioc Depot in this no.( [protected], MGR no.[protected]/ mobole [protected]) more than Fifteen time.but they are nat recieve my phone/mobile.this causes un satisfaction. this event is prooves by my call detail of 12/06/10.

because of this our machinery/trucks as well as Crusher will not working time to time. this causes a lot of problems as well as loss to us. where as our Co. is working Government Work. so this loss of direct loss of Government .formarlly I tell you my credit is Indian Oil Corporation is near about 12,43,533.46 . Where as One Tanker is released from 4,72,541. this amt is less than our credit amt.

This fault of Indian Oil Corporation Ltd. Causes Rs. 40,000,00/- per Day Loss of our Co. (Icluded 800 Cum Lining @ Rs 3625/- Per Day Filling 1000,00/- Per Day, Crusher Crushing Rs 10,000,00/- Metal Per Day all are Approximate Amt.) this loss Amt Of Forty Lakhs Rupee Is Recover from Indian Oil Corporation. as soon as you recieve this mail kindly send your feeback to us .

Thanking you.

M/s S.K. Jain
Near Jal Mandir
Baroda Camp, Sheopur
Madhya Pradesh
Mobile : [protected],[protected]

Jai Gurudatta gas agency in khammam giving bad services to the customers, always they r telling stock is not avialable, and they r saying directly take a cylinder unofficially by giving some extra amount (it is double).

Since 6 months Iam trying to get a cylinder, but they r still saying to come after 10 days.I applied for second (double) cylinder a long back, but till now i didnt get, they r syaing no stock of cylinders.

Can you please take action against to these ppl so that next time they will not repeat this, and here the ppl are selling the cylinders in black. customers are getting irritated with their services in khammam.

If you take action all the khammam residents will be happy and glad to you sir.

M/s Freedom Services, 4Mahajati Nagar, Birati, Kolkata-700051, never response on telephone Nos[protected],[protected] for gas booking during the hours 10am to 3pm. I have been trying for last 4 days. My consumer No FS-1010. Please take up the matter and inform the agency to provide the service on phone as it is not always possible to go personally to the agency for gas booking.

Thanking you,

Gopinath Mitra
98. P.K.Guha Road
Kolkata-700028

SRISAILA GAS SERVICES, INDANE DISTRIBUTORS, Shop No. 15, Bolck No.3, RBR Complex, Miyapur-49.

I am resident of

G-9, Priyanka Apartments,
Near e-Seva, Miyapur,
Hyderabad- 49.
Consumer No. 45097.


SRISAILA GAS SERVICES, INDANE DISTRIBUTORS, Shop No. 15, Bolck No.3, RBR Complex, Miyapur-49.

I am resident of

G-9, Priyanka Apartments,
Near e-Seva, Miyapur,
Hyderabad- 49.
Consumer No. 45097.


I am in Miyapur area. SRISAILA GAS SERVICE is delivering defective gas cylinders quite often. This is the six time we have been delivered a defective cylinder in last one year.

There are two kinds of defects with the cylinders which are delivered.

a. On just removing the cap of the cylinder, gas gushes out very fast. This is caused by the defective valve in the cylinder.

b. Gas leaks through the sides of the cylinder-regulator joint, when the regulator is turned on. This is also because of defective valve.

I have faced these two issues with the cylinders delivered by this gas agency. It is a greatest life threat and it can lead to very serious accidents if not noticed.

Normally before delivering cylinders to consumers, all the cylinders should be inspected properly and given ISI seal. However nowadays defective cylinders are also delivered with ISI seal. This is the most miserable part. This is dangerous for not only the consumers who purchase it, but also for their neighbors.

I raised my concerns to the authorities of gas agency, but it is of no use. Gas agency does not take any steps to correct this issue on their side, instead they blame the consumers and try to pass the buck. We have been given an emergency number : [protected], but could not connect to this number (It is always switched off).

Dear Users,

I was surprised to know that LPG Cylinder for Cooking have an expiry date courtesy TV Channel. Well we have been delivered a Gas Cylinder from Indane Gas, Lingampally Branch, Near BHEL, Hyderabad and to our surprise, we found that the cylinder has an expiry date of B-08. That means it has expired in March/April/May 2008.

Indane Gas doesn't have an online or 24x7 complaint booking service. Even if it is there, no one responds.

We need to be more careful during the delivery of LPG Cylinder to us. Please pass on this message to everyone.

Also suggest how we can prevent such fatal errors that will hamper the safety in our households.

Regards
Phani Prakash Lakkaraju

Dear Sir,

We are using Indane gas approximatly last 2 years. we don't have any problem. if we book for refiling through tomo gas & 1260 they informe us that your cous. no. is wrong on the other hand when we book the same consumer no. which is 27033 direct to representative of the keerti gas service (Tel. Phone. No.[protected] , it is booked.

So plz. look in to the matter. and do the favou. We shall be thanks full.


regard
Rakesh Kumar
40 D,LIG Flats, Rampura, Delhi 35
Mobile No. [protected]
ID No. 1610
Cust. No. 27033

Dear Sir,

I am a consumer of Indane Gas and the consumer no.is RE11689. For the last couple of years I have not been using this connection as the pipe line supply was installed at my home.
Now, I am shifting to B-50, South Ex-II, New Delhi-49 and I want to transfer my connection to my new address mentioned above. However,since my husband was looking after all such matters and he is no more, I really do not know where the original papers of the gas connection are and from which distributor the gas was been supplied to us. I have been calling up at the customer center of Indane Gas but I have got no help so far.Kindly help me in transferring my gas connection to the new address.
My Present address is: 64, Akash Kunj, Sec-9, Rohini,New Delhi-85
My New address is : B-50, South Extn.-II, New Delhi-49

Hello,

I want to give a complaint regarding M/S Kewal Gas Service Ambala Cantt. This Agency is no more service provider and has become a harassing unit for the people. Not even a single user is satisfied with this agency service. All the staff including the owner are ruthless people who always harass people in one way or the other.

Similar in my case I just want to transfer one of my existing connection to Delhi as i am working in delhi. We had visited approx. 15-20 times to the agency to get the connection transfered but this person gives one reason or the other to not to transfer.
Govt. should not give the agencies to these kind of people who does not understand the common man problem and to and fro from delhi to ambala was quite cumbersome and all that expense I have to do from my own pocket.
If compared, travelling from ambala to delhi costs me more for transfering 1 cylinder connection which was my own.
Please look into it and take stern action against these kind of people. My suggestion is too snatch the agency from these people and give it to some needy people who deserve.

Regards,
Jaspal Mehta

sir
i have got indane gas connection in 2006 my name is A.L.Sharma documents show the right name but in reiffiling reciept the name is shown as L.P..sharma I requested many times but a gency didn't correct it .PZ look in to the matter seriously &give them instruction to correct my name.
NAME-A.L.Sharma
connection num.-8798
Add- kochar colony,Gadarwara,Narsinghpur
pin-487551
mobile-[protected]

respected sir,

presently i am living in power grid corporation of india ltd nalagarh distt. solan. The dealer of indian gas agency at nalagarh used the rough word to all the public. he missguide the all people living in surrounding the nalagarh area. when i called the nalagarh indian gas agency first he did not pick the phone after picking the phone he miss guide me. when he gave the new connection he take the extra charges of new connection. The gas supply of gas not develring to people properly. so i am requested to you that take a necessary action on him.

Thanks



Vasu Dev Sharma
power grid corporation of india ltd
Nalagarh

I am customer of Anushka Indane, Nerul
Our customer number is 8341, Name: Samir Kolwalkar
Anushka has charged Rs. 50 extra to deliver LPG Gas cylinder after 6 p.m. dated 31st May 2010
Company has delivered the cylinder at 9.45 a.m. dated 31st May 2010.
Receipt number 5922.
Are there any extra delivery imposed by the company.

MY CUSTOMER ID NO. IS 88891111. ALMOST AFTER 20 DAYS OF GAS BOOKING AND INSPITE OF SERVERAL REMINDERS & VISIT AT AGENCY TILL DATE GAS HAS NOT BEEN DELIVERED.