Indian Oil Corporation [IOC] Complaints & Reviews

Dubey Indian Oil Gas agencies — Late delivery of LPG filled Cylinder

Dear Sir,
with due regards I want to book a complaint against Dubey Gas Service 64 Ellora Enclave, DayalBagh Agra, UP.
SAP Code-153675.
I am your customer against
SV No. 0069240
Consumer No. 17612.
I booked for refill on 15/10/2008 and expected date was 20/10/2008, but after repeated reminders also we have not received the filled cylendertill date(30/11/2008). Dubey Gas Services supplies cylender after taking out some gas.
I have also posted a complaint against it to Sanjay Place office of Indian Oil Gas, but they have ignored the complaint which I filed.
I request you to kindly look into the matter and do the needful.
Thanking you
Best Regards
RAj Kumar Saini
35A, Adanbagh Extention(payal Enclave)
Dayalbagh, Agra, UP
ph.no. - [protected]

not home delivery.DBC above one year.refill above 20 day's on booking.

Indian Oil Corporation LPG Section — Customer Services

I have booked following gas cylinder as detailed below:-
Ajeet Mehta Consumer No.22422 Booking No.6116 dated 20-03-09
Varsha Mehta Consumer No.00607 Booking No.6117 dated 20-03-09
with Raigarh Gas Service RAIGARH (C.G.). So far I have not received
any supply against these bookings. This situation remains almost all the time.
Kindly help and advise further.

Thanks.

Yours' friendly

Ajeet Mehta,
Darogapara,
Raigarh

Indian Oil — non issue of cylinder

dear sir in indore city sundaram gas service does not supply to us our booked cylinder after passing of 25 days they are selling cylender in black in open and real user is in trouble

Hi Sir,
Domestic Gas Connection of Indane with Koodathai Gas Agency[protected], Tamarassery, Chunkam
My consumer no.16610(VIncent, Thalayad)
Even we are facing the same kind of issues...They are not booking the gas on time or not giving the booking number. Last two months they are not delivering the gas cylinders in our area. We have raised many complaints in Applette tribunal, but till date nothing happened.

Please take necessary steps to fix this issues.

I AM ALSO FACING THE SAME PROBLMS. IF IT WAS OF ANY UNION, IT WILL BE SOON SOLVED. WE THE COMMON PEOPLE DON'T HAVE UNION...THAT IS WHY THIS IS HAPPENING...

MY NUMBER- 32454, SARA, KAZHAYIKKAL, KODIYATHOOR

Indane Gas Cylinders — DELAY OF CYLINDER DELIVERY AND IRRESPONSIBLE RESPONSE TOWARDS THE CUSTOMER

Sir,

I am the consumer of Indane Gas bearing consumer No.: 27126the supply of refill of cylinder through MADHU GAS AGENCY, SHANTINAGAR, BENGALURU. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts it says the number dosenot exist i personally go and book but even after 4-5 visits the cylinder is not delivered its real troublesome for me to keep travelling so far so many times. I requested to accept booking on phone but again when i try to book through telephone its same no change . the clerks have a bad attitude towards customers. The management is corrupt. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 295 Dated: 19-05-08, personally through dealer. I Hope to get the delivery of refill of cylinder immediately.

GURU GAS COMPANY — LATE DELIVERY OF GAS CYLINDER

DELIVRY WAS TO BE MADE WITHIN 15 DAYS OF REGISTRATION , BUT DERIVERY WAS NOT MADE WITHIN THE STATED TIME , AND THE REASON ASKED FOR THE LATENESS WAS OVER DEMAD. THIS HAD LED TO SEVERL PROBLEMS.

Indane Gas — delay in delivery & accepting booking by phone

sir,there is no time for common people,they give delivery to a person whom they know or if they took cylinder twice in a day by giving more mony than the origial price,they took almost 31-35 days to deliver the cylinder.when some one book the riffile by mobile ,the actually booking made after
5 days.sir i just want to say if they deliver riffile in time by giving equal impotance.....

so, please take some necessary step so that we get relife as soon as.
thanking you for taking the complaine.
have a great future for indian gas........................

Indane Gas Cylinders — PROBLEM IN GAS CYLINDER BOOKING

I have indane gas connection with GURU KRIPA Gas Agency who caters to DLF and gurgaon.This gas agency has provided with two phone nos[protected] and[protected]. But contacting these both no is a nightmare as they are always busy and if phone rings no body is picking up the phone.

we are in urgent need of the cylinders please do needful.

Regards,
Mitesh

Indane Gas — not issuing the paper

its approximately 6-8 months.....i applied for a gas connection.....he gave the connection....but regulator is old...and he don't gave us the papers of connections......so,pls do something for this problem......thanks

Every pump in India displays the name of the concerned sales officer with mobile No. You can call him over the phone and tell your complaint. Complaint register is available round the clock at any petrol pump. Get it from the manager/supervisor and write your complaint with all your contact details including mobile No. You will be contacted soon by the company sales officer or dealer. Don't forget that you are writing the complaint in a right way, what I mean is do not add cosmetics (write only what has happened ).

Dear sir,
I am from bihar and my consumer no. is 2679. 17 days before i ordered for home delivery of LPG gas. but still their is no service or any reply from the distributor side.
my distributor's code is 69131051. So please sort out this delay and do something for your consumers.
regard
Radheshyam Dubey
dist.-west champaran
bihar
pin-845455

BOOKING AND DELAY IN SUPPLY OF GAS CYLINDER.

I am a resident of 28/22 Welcome Colony, Anna Nagar Western Extn., Chennai-600 101
Tamil Nadu and my consumer #:18372. One M/S. GANESH GAS AGENCIES, Mogappair Road, Anna Nagr Western Extn., Chennai-101 and they didn’t issue a Domestic Gas Customer Card since 1998, we do not know their CODE Number and address. Their phone nos.are of 26562006 & 26562007.

For the last couple of years, I am facing problems of delay of refill gas cylinder supply. Whenever I book second cylinder, the persons who are attending calls said that they will book only 21days after receipt of last refill and then again 10 days for the receipt of cylinder after booking. So total 31 days and some times more than that. From Daily News paper we read as “you need not wait for another 21 days and more for refill gas. Could you please clarify that any rule prevailing now to book another refill only after 21 days?

I booked refill cylinder after 21 days, i.e., on 11.10.2010 but so far no reply from their end and they said it will take another couple of days to supply.

In this juncture, I request your benign office to take proper action and ensure that all your valuable customers not to face any hardships from the said agency at all times.

I would request you to transfer my connection to M/S.MARUTHI GAS AGENCIES, 1/1, Welcome colony, Anna Nagar Western Extn., Chennai- 600 101 which is adjacent to our place.

Thanking you

Yours faithfully
M.DAMODARAN
Mobile.No.[protected].

Sir,
I am a bonafide customer of Indian oil corporation gas bearing consumer no.51979 through the authorised distributor pattammal gas agency,mudichur road,west tambaram. I had booked for a cylinder on 08/02/2011. However the same has not been delivered till today instead of repeated reminder to distributor .my waiting no is 5210.It seems that for those who booked on 12/2/2011,they have got the delivery.there is also no proper response from the customer sevice and other authorities of Indian oil gas.Am sufferring without cylinder.My daily activities like cooking are disturbed to a great extent. Further, I have also make a complain to state incharge through e-mail on today.

Therfore, you may please help me in this mater.

Dear sir / madam
It is with great agony I draw your kind attention about your Gas Dealer OM GAS AGENCY at Ranjhi Jabalpur (MP).
I the undersigned is working as Non Gazetted Officer in Directorate General of Quality Assurance under Govt of India, Ministry of Defence at SQAE(A) & LPR Khamaria, Jabalpur. I have permanently transferred from Central Proof Establishment, Itarsi to SQAE(A) & LPR Khamaria, Jabalpur on 01 Oct 2011. My residential address at Jabalpur is as under:
Y Raja
H.No.2447, Amar Nager
Ambedkar Ward, Ranjhi
Jabalpur (MP) - 482005
I have placed my all Gas transfer related papers along with my ID and Address proof papers to OM GAS Agency, Ranjhi, Jabalpur on 10 Oct 2011 with hope that I will get my 02 Cylinders + regulator as soon as possible. Several visits have already made by me to OM GAS Agency, Ranjhi, Jabalpur but till date I have not received cylinders and regulator. Every time they told me that vehicle has not come yet, now December has come. On 03 Dec 2011 I have again visited OM GAS Agency, Ranjhi, Jabalpur A/N their staff told me that vehicle has not come yet, but from my some neighbours I come to known that they have distributed gas on 03 Dec 2011. I again went to OM GAS Agency, Ranjhi, Jabalpur on today (ie 05 Dec 2011) now again they are saying that when next vehicle comes we will provide you the same. Now this is totally unbearable for me because I have joined my work place on Oct 2011 along with my family and now December has come and I have not got the basic things here.
I can hardly believe that a department like yours which is reputed for its efficiency should be taking so much time in doing needful. I am quite hopeful that you will take a prompt action and oblige.

Y Raju

Sir,
I am a bonafide customer of Indian oil corporation gas bearing consumer no.9585 through the authorised distributor Rajajipuram Gas Service, Lucknow. I had on line auto booked for a re-fill cylinder on 22/02/2012. My Booking number is 261827. However the same has not been delivered till today instead of repeated reminder to distributor ., Therfore, you may please help me in this mater.

Somnath Chakraborty
[protected]

Indane LPG — Non transfer of my connection

Dear Sirs,
I was having a LPG connection with M/S Chahal Gas Service. When I contactede the agency yesterday for refill booking, I was told that my connection needs to be transferred to Mohali gas Service due to redistribution of territories. I was given a transfer voucher and was told that the new refill will be booked at the new agency.However, when I contacted Mohali Gas Services today; I was told that the computers are down and I should come after two days. They also told me that it is quite possible that the job may not be done on that day as well. When I requested the proprietor Mr Anoop Kumar to help me out, He was quite rude and told me “The computers are down from Bombay. You should have taken a full cylinder before taking transfer. These problems are being created by the company. We can’t do anything.”
Sir, I want to raise the following points:
1. I was never informed that I have to get the connection transferred. I came to know of it only when I went for refill booking.
2. Computers or server being down should not be used as an excuse to delay a genuine refill booking. We all know that the work can go on manually in this situation.
3. Even after two days, there is no concrete assurance of the work being done. Add to it the waiting period of 10 days for the refill delivery and my misery will be very clear.

You are requested to instruct either the old or the new supplier to book a refill at the earliest and ensure timely delivery. At the same time the dealer should be told to behave himself.

Thanks

Dr Piyush Gupta

Please help you
Sir my agencies is closed. please help you

gas connection from indane gas service — refusal to transfer the gas connection

Sir,

Undersigned is a registered indane gas customer from ajmer, rajasthan for several years, and have a gas connection in the name of my late father Sh.Arjandas lalwani at superbajar, near ajanta cinema, ajmer, rajasthan dealer of indane gas .Recently my oringinal gas book got lost somewhere.I lodged a formal FIR for the same and requested to transfer the connection in the name o[censored]ndersigned or alternatively issue the gas agency another gas book but i was asked to deposit a sum of Rs.2600/-, submit 2 affidavits and witnesses from my 3 sisters married outside as i have lost both my parents or alternatively take a new gas connection by depositing Rs.3000/-

Sir since I am going through financial crisis at present and it is very difficult for me to deposit such a large sum at a go.My humble submission is that since I have been using the connection for such a long time and already having gas cylinder, gas stove regulator with me issued by indane, the connection may kindly be transferred in my name .


thanking you,

yours faithfully

vinay a lalwani
1-kh-15, dhola bhata colony,
ajmer
Mob _[protected]