[Resolved]  Indane LPG — Non transfer of my gas connection

Indane LPG — Non transfer of my connection

Dear Sirs,
I was having a LPG connection with M/S Chahal Gas Service. When I contactede the agency yesterday for refill booking, I was told that my connection needs to be transferred to Mohali gas Service due to redistribution of territories. I was given a transfer voucher and was told that the new refill will be booked at the new agency.However, when I contacted Mohali Gas Services today; I was told that the computers are down and I should come after two days. They also told me that it is quite possible that the job may not be done on that day as well. When I requested the proprietor Mr Anoop Kumar to help me out, He was quite rude and told me “The computers are down from Bombay. You should have taken a full cylinder before taking transfer. These problems are being created by the company. We can’t do anything.”
Sir, I want to raise the following points:
1. I was never informed that I have to get the connection transferred. I came to know of it only when I went for refill booking.
2. Computers or server being down should not be used as an excuse to delay a genuine refill booking. We all know that the work can go on manually in this situation.
3. Even after two days, there is no concrete assurance of the work being done. Add to it the waiting period of 10 days for the refill delivery and my misery will be very clear.

You are requested to instruct either the old or the new supplier to book a refill at the earliest and ensure timely delivery. At the same time the dealer should be told to behave himself.

Thanks

Dr Piyush Gupta

Please help you
Sir my agencies is closed. please help you

gas connection from indane gas service — refusal to transfer the gas connection

Sir,

Undersigned is a registered indane gas customer from ajmer, rajasthan for several years, and have a gas connection in the name of my late father Sh.Arjandas lalwani at superbajar, near ajanta cinema, ajmer, rajasthan dealer of indane gas .Recently my oringinal gas book got lost somewhere.I lodged a formal FIR for the same and requested to transfer the connection in the name o[censored]ndersigned or alternatively issue the gas agency another gas book but i was asked to deposit a sum of Rs.2600/-, submit 2 affidavits and witnesses from my 3 sisters married outside as i have lost both my parents or alternatively take a new gas connection by depositing Rs.3000/-

Sir since I am going through financial crisis at present and it is very difficult for me to deposit such a large sum at a go.My humble submission is that since I have been using the connection for such a long time and already having gas cylinder, gas stove regulator with me issued by indane, the connection may kindly be transferred in my name .


thanking you,

yours faithfully

vinay a lalwani
1-kh-15, dhola bhata colony,
ajmer
Mob _[protected]