Indian Oil Corporation [IOC] Complaints & Reviews

We have booked our Gas Cylinder at m/s Coockwel Gas Distributor Sarabhaa nagar Ludhiana on 6th july 2010, but till 26th july we are unable to recieve our gas cylinder inspite of several reminders on telephone . Distributor is doing false commitments of supply every time. Some times they iinsist us to take the delivery of our own. W e are unable to collect the gas cylinder from the godown of this gas agency. Please take the quick action against gas agency for their irresponsible attitudes.


Sincerly
Jagjit Singh Nagpal
Consumer no: 26062

Sir,
This is inform you that i am a gas consumer at Chhatarpur gas Agency for that 10 years and regularly facing the monopoly of gas agency distributor there are certain following complains which are continuously torturing me for a long time
After booking for refilling cylinder I get the cylinder in 10 to 30 days and more got the last refilled cylinder on 15.05.2010 currently they booked the cylinder on 21.06.2010 and i still wondering for the cylinder and they are booking for some undue advantages.
i never get the home delivery of cylinder instead have to get the cylinder from agency go-down which 4 K.M. away from the city and they get the full charge of home delivery.
The distributor force to get the gas in black if there is a slight crisis as they are doing in present.
When a Consumer Asks for anything regarding guideline or norms. they always mis behave him.
The above are not only my problems these are all of others too.
So please do enquiry immidiately all the things given above requested with a hope that consumer satisfaction and service is above all.

Thanking You.

Your Sincerely
(Shakil Ahmad)
Consumer no.-014360 (Indane Gas)
Rani tlaiyya mastan shah colony CHHATARPUR
Distt. CHHATARPUR (M.P.)

Dear Sir
We are residing at Aashiana Colony Lucknow and Our Indane LPG Gas Supplier is AAR DEE Gas Service Jail Road Bangala Bajar Lucknow.The AAR DEE Gas Company has supplied us LPG Gas on[protected] against our booking vide their Cash Bill no-8768 and customer Id no-RD-10299.The cylider at the time of Delivery was weiged and it was found 30Kg..After a week the LPG Gas was exausted and it was found that only 2Kg. Gas was there and the rest the entire Quantity ie 28 Kg exluding the weight of Cylinder is Water.Immediatly the issue was taken up with Supplier who in turn replaced the LPG Gas Cylinder.and inform us that this water filled Cylinder has come from Refinery We would like to know at what stage the cylinder has been filled with water instead of Gas .This is a serios matter needs proper inquiry.
Thanking You,
K.R.Anand

Dear Sir,

I have a gas connection with Indane gas Distributor - BR Gas service ,5-50 Chandanagar, R.R District Hyderabad ( code - 125469) . Gas connection consumer No. 59087. The dealer is not accepting the booking for a second cylinder and is also unable to provide any tentative timeline by when they would be able to accept the booking request for a second cylinder . I request the concerned authorities to look in to the mater and arrange booking of gas cylinder (second) or help with some information/timelines in this regard. Due to our employment timings we are unable to get the refill of the single cylinder done immediately once it gets consumed, hence the need for the 2nd additional cylinder.

Appreciate a response .Thanking you.

Yours faithfully,
Bijush

I (K26115) have done cylinder booking on 24th July 2010 and I am told that the delivery will be made on 8th Aug 2010. Whether Indian Oil needs 15 days advance booking of cylinder?

hi sir myself KASHIMSAB from sindhanur my customer i.d no is 19608 and i booked second gas connection in 19 december 2009 booking no is 12698 but these siddalingeshwara gas agency people are till now not given and behaving very harshly sir... last 2 days before i called u my ph no is [protected].. another thing that these people are asking for more money around 3000rs.. for second second gas connection , so ple help me sir, and my one of my cousins new connections also they are giving trouble sir so ple ple ple help us sir.. ur beloved customers...

Dear Sir /Mam


This is to inform you I have been transfered from chennai to hyderabad on july 2008 consumer no 65511. since i already have indane gas connection on my name I have transfered it to hyd address on November 2008. I also need second gas cylinder , I have approached my dealer ( Namratha agencies - Kukatpally - Hyderabad )

When ever i approach they are saying give you phone no , we will callback. 2. Govt banned second cylinder , no supply of second cylinder I am fighting for all most two years still no proper reply from them .

Infact that person incharge is very rude on behavior not ready to hear any thing from the customer .

I have applied on march 2009 , sept 2009 , jan 2010 yet no reply from them

hence i am filling the complaint against them

pl take care



Rajendra Kumar

consumer no 65511

I've Indane domestic gas connection with Rama Gas Agency hosting office in Rammurthy Nagar.
I've not booked for cylinder for 6 months and the agency has locked my connection. They don' have any proper explanation for it.

dear sir/madam

i want to say that the indane gas agency
name - chamunda gas service,
164,somnath society,
b/h shavidev mandir,udhana magdalla road,surat

THE WHOLE STAFF IN THIS AGENCY specially Mr. KISHORE who tack care of all new booking ALL are very rude to customers.

i know there is no remedy for all this complains because it's a government company,

AND FOR THAT ONLY OUR INDIA NEVER COME UP BECAUSE OF ALL THIS very great PEOPLES

I am a registered consumer with Premier Gas Agency , Vasant Vihar , Indira Nagar, Dehradun with consumer no. 15712. Since last 2-3 yrs, we are regularly complainaing to the dealer about delay in gas delivery. It takes them 15-20 days to get the cylinder delivered and also we are forced to book the new requirement only after 15days of delivery. Presently also we have booking no. 795 dated 06.07.10 and yet to receive the gas. Secondly, they often keep their phones hanged up or didn't pick up inspite of continuous bells.

Respected sir ,
we are villager o[censored]jjain dist. in tehsil ghattia. we are surfing from unavailability of gas calendar in time. gas agency of ghattia does not provide gas calendar in time and sale out them in black which is illegal. gas agency always try to postponed to provide gas calendar even after 25 days. gas agency do not provide calendar with seal and do not talk with customer in proper manner . plz sir take immediate action against gas agency of ghattia named as HIND INDIAN.
address of gas agency- HIND INDIAN GAS AGENCY, MAIN ROAD
AGAR ROAD, FRONT OF BSNL OFFICE TEHSIL- GHATTIA
DIST- UJJAIN PIN COAD- 456550
Regards,
villagers of Ghattia

my consumer number is 32197 and the agency is Pooja Gas , Kakkanad .I had done gas refill booking online on14-06-10 and the ref. no. is 50 The cylinder has not been delivered yet . I had personally met the delivery man , and every time I ws told that delivery will be effected ' the same day " This has been going on for two weeks ! I have observed that those who " beg and plead " with the person get immediate service whereas customers like me are totally ignored .

I tried making a complaint online , by dialling [protected] , and when I press 2 for complaint I always get get the response " Oh, you have dialled the wrong number " .... needless to say , it is quite frustrating . I wonder if the response has been progarammed like that intentionally , to avoid complaints ! !

I would like to know what I should do next ...... ?

K J Paulose
e-mail <[protected]@yahoo.com>
Ph.[protected]

i have to say that the plant wasn't giving full loads to karnal , kurukshetra , kaithal side where as they give full loads to gurgaon fridabad side by taking bribe... in karnal zone they giv only 50 % stock and where as gurgaon side they are giving 80% load ... kindly veryfy

kishor sharma
karnal

Dear Sir
I had transfered my gas connection whose termination vocuher no is [protected] dated 21.06.2010. I had submitted zerox copy of vocuher on dated 06.07.2010 at M/s HPSCSC, Nalagarh. But till date they did not confirm for the same. I had talk with so many times with dealer but he does not deal properly to the customer.
Pl. suggest & guide the customer how much times will they required for delivery. I am working with MNC company & i have no time to follow up with those person again & again.

I complaining about gas cylander booking by Aditya gas agency Ambara distt Chhindwara MP .The booking cleark booked the gas cylender on phone and at the time of supply he denied about booking . and use filthy language My name is Shrikant Verma behind Barkuhi Hospital PO Chandametta Distt Chhindwara MP my gas consumer no 1716 Please arrange the proper gas booking and prevent KALABAZARI which is running in Aditya Gas Agency Ambara

Dear sir,
I had gas connection with venkateswara indane services, shop no. 3 of paradise complex, nagamalli thota, kakinada-3. Andhra pradesh, visakhapatnam ao. Gas connection consumer no. 12775. The dealer is not booking for second cylinder. I request the concerned authorities to look in to the mater and arrange booking of gas cylinder (Second) due to our employment timings we are unable to obtain immediately the cylinder. Hence we need 2nd additional cylinder.

Thanking you.

Yours faithfully,

Ch. V. Narasaiah./

I am trying their phone no for booking Gas Cylender for last one Week but unable to contact the number they had provided for booking. my customer no is K- 21703 Please book my cylender

Pankaj Kashyap
House No. -E -140
Beta - I
Greater Noida

Mobile No -[protected]

To whom it may concern
.......................................

This complaint is against Shashi gas service which has taken over Rudauli gas service in town Rudauli of distt.Faizabad.In Rudauli there is a huge crises of Indane LPG and it is created by the staff of the agency because of black marketing.Agency staff is hand in gloves with black marketeirs and we can not rule out the possiblity of area staff of the I.O.C. being invloved in it.At times fully loaded truck of gas cylinders,ment for Rudauli is diverted to faizabad for Shashi gas service and there at the distribution point people keeps on waiting without being informed.More so,the staff of the agency also misbehaves with the customers specialy the manager is very abusive.

Please take the matter seriuosly as it is directly ralated to public interest and it is also damaging the image of the company.

CH.SHAHRYAR
RUADULI
cell no.[protected]

Dear Sir,

I have applied for new gas connection (Running Sl. No 10646) from Sukhdev Vihar Gas Service (Address-12 CSC DDA MARKET, SUKHDEV VIHAR, DELHI-25 on dated 27/03/2010, he insure me that you will get new connection after 2 or 2 and half month.
But till dated near about 4 months have spend I have not received any type of letter for this regards, I was go to agency (Sukhdev Vihar Gas Service) they say whenever new connection will be available then you will be informed and they demand Rs 4000/- for new connection.

Sir, I want to know actual cost of the same, where I will found it.

Due to this I am facing lot of problem, I have not old connection, and newly I have separated with my family so I have much needed a new gas connection. Please do the needful. ([protected])



Thanking You

Respected Sir,

I am a user of Indane for LPG i.e. Indane Gas with connection No. N38373 and my Distributer is UNITED GAS AGENCY RAJENDRA NAGAR SAHIBABAD GHAZIABAD UP. THEY HAVE TWO PHONE FOR GAS BOOKING AS MENTIONED ON THE NOTICE BOARD OF AGENCY i.e.[protected] and[protected] but they never ever pick the phone where the ring goes on between 9AM to 10AM..... and after 10 AM the phone remain unreachable or busy till the closing time of Agency and as Closing time passed the scenario is repeated..........

I will be grateful to you if you take out neccessary action and solved it out