Indian Oil Corporation [IOC] Complaints & Reviews

Sir,

We have the indane gas cylinder with M.C. Gas Agency Chandakunnu bearing consumer no 14406 in the name of Raveendranadan, Thekethil House,V.K.Road, Nilambur, we have booked the cylinder in june and we never got the gas till yet. They only give the cylinder once in two or three months for the domestic use for the houses and we have to relay on other sources by spending more money. Also when we call the phone number 223337 it says as wrong number and other number is not picking up it comes as busy all the time. This is repeating since a year. this is happening to all the customers around this area. Hope you will do the need for the customers and not let the customer disturbed again.

Thanking you,

with regards
Raveendranadan

I have booked through on line TOM Gas on dated 19th August, 2010. But still Cylinder is not delivered. (Consumer no. k-16081).

Agency Phone[protected] /27541433 and[protected] all numbers are not responding

Indane cooking gas distributor "SAAHEB DISTRIBUTORS" 360A Upen Banerjee Road, Kolkata- 700060 Ph No-[protected] asking Rs 70/- for checking my Gas oven and its connection shortly as mandatory. But not willing to hand over Indane's circular to me neither the circular is pasted at his site.

I want to know wether there is a circular issed from Indane recently in this regard and why the said distributor not handing over the circular?

I will be happy if Indane send a circular to me in this regard and the position of the distributors is correct or not?
Prabir baran sarkar
56/2, M.I.D.Road. Kolkata-60
Customer No-FCS02371.

Dear sir,

My consumer no. 2006
Gas supply agency - DEWAN GAS, Chitnis Ki Goth , Lashkar , Gwalior
Date of booking for Indane Domestic gas supply--4th August 2010
No satisfactory and specific reply for delay in gas supply
Phone no.[protected] Never available and frustating

Thanks
R.P.Agarwal

sir,i have a gas(M/S Deep gas service)
(phone no-[protected]) connection & i booked a cylinder many days ago. I went gas office to bring gas receipt/memo for bringinging a gas cylinder. Gas sylinder godown is far about 3 k.m.s from gas office. When i said them to give me my receipt,then they said today is not more...time is over....at that time,the time was only 12.00 p.m.sir,i want to know does office time or working hours only for 12.00 p.m? They misbehave with so many people and use slang language to customer if anybody protest about this. Sir ,i request you to see the full matter and solve the problem.

Hi,

I want to book Gas on phone. I am trying customer care numbers

[protected]
[protected]
[protected]
[protected]

but not getting connected and by chance if connected no body pick up the phone.
As I am working person i cant go to its service centre.
Please look into the matter.

Regards
Amit Kumar Pandey

me (shasikant) gwalior me shree priya gas agency par new connection apply
karne ke liye[protected] se chackar laga raha ho vo har bar khate hai ki abhi
company ne connection band kar rakhe hai.

mene jab shoroom staff se connection book karne ko kaha to unhone paper
lene se mana karte hue kaha ki hum tume kaha dhudathe rahenge hum par yahi kam he kya.



mera mobile no-[protected]

Sir, I am Lalson Mathew .I approached Priya gas agency Ettumanoor Kottayam for new indane gas connection.Eventhough I submitted residential certificate from Ettumanoor grama panchayat as my address proof, & my electoral ID card,they insist upon ration card.I am a new resident here &not having ration card here.From the website of indane I came to know that ration card is not compulsary thing for new gas connection.What shold I do to get a new gas connection?Kindly reply me.

Today morning i filled petrol at Kasthuri Agency (IOC Petrol Agent) at perambur (near rly station), to my surprise the salesman without punching the elect. board put the petrol pipe into my bike fuel tank and told me that he filled Rs.50 worth without my knowledge. The board didnt show the quantity or amount of petrol he put. So he cleverly at the blink of an eye cheated me. Myself and my father who was sitting behind me where shocked by this incident.

Beware while filling at this agency or any bunk.

Ensure the you open your fuel tank only when you are alert and after seeing the board for confirmation of the amount of petrol you put.

dear sir/madam
it is very unfortunate that gas companies like indane are completely sick as far as there service and customer service is concerned.i have beeen calling the number[protected] since more then a month and i have been experiencing a ridiculous response from the agents and the customer service.the lady agent who responds to this number needs to be told what proffessionalism is and how to behave with the customers because of whom the reputation of indane is being brought down.she hangs up on the consumers which is insulting when you are not even getting the lpg on time.please respond to it or probably i'll have to see the company executives in the consumer court. waiting for your response.

ashutosh
[protected]@sify.com

I am a customer of indane with customer no D 12334 and have been registed with Sudha Indane Services, Code No. 127446 , Main Road, Attingal,Trivandrum Disrict Kerala Phone .[protected],[protected]I booked my gas cylinder on 16th June 2010 till 25 th Aug, 2010 no delivery has been made by the agency. I request concern authority look in-to this matter.
Thanking You
Laila beevi
C V House
Chemmarathumukku , Nagaroor PO
Trivandrum Dist, Kerala

I have been delivered my booking of LPG of indian gas after 26 days of my booking & next booking resused by kleen gas, bhubaneswar , saying that booking can't be done before 10 days of last delivery for my consumer no. 20763 in the name of suchitra gupta, & as per my knowlege, it is already cleared in RTI, that a genunine consumer can make their booking, as per her/his requirment, if kleen gas don't book my refil order than what action, i can take against him ? & what are my rights from indian oil corpo ?

Kindly help me
Waiting your answer
Thanks
Regards
Suchitra

respected sir,

Gharonda gas service, who is authorised LPG distributor in our area. his delivery boy is not carrying weighing scale with him during delivery of cylinde. is it not mandatory for them to carry? on complaining he told we are not going to carry .

regards,
paras shah

VIJAY RATNA ENTERPRISES

445/1 , 446/3,
karkarduma mor,
vikas marg
delhi 110092

22376815,22374334,22374335,22379484

the above
i had bin trying since last 3 days...no one is worried to pick up the phone...
it is simply harrassing.....
i wonder why cant they provide the customer the promised service...
they are just simply showing sheer carelessness...
plz check into the matter

NON DELIVERY OF REFILL CYLINDER OF INDANE GAS THROUGH DAGAR GAS AGENCY IS ALWAYS LATE IN DISTRIBUTION OF GAS SUPPLY, AND DUE TO WHY WE ARE FACING SO MANY PROBLEMS. THIS GAS AGENCY HAS A VERY POOR SERVICE, THEY ARE DOING BLACK MARKETING OF CYLINDER. ALMOST ALL THE REFILLS ARE UNDER WEIGHT, SEALS ARE BROKEN AND NOT DELIVERED GAS ON TIME. PLEASE NOTE IT AND TAKE ACTION, I HAD BOOKED MY GAS NO. 2O DAYS AGO AND STILL I AM WAITING FOR THE REFILL CYLINDER,ONLY NOT ME BUT EVERY CUNSUMER OF DAGAR GAS AGENCY IS PUZZLED DUE TO THESE PROBLMS.IF ANYBODY THERE READING MY PROBLEM AND CAN SOLVE THIS THEN I STRONGLY RECOMMEND THAT PLEASE INVESTIGATE SERIOUSLY, AND ON FINDING TRUTH IF THE SERIVCE OF DAGAR GAS AGENCY NOT FOUNDED RELIABLE, TERMINATE THEIR SERVICE FROM INDIAN OIL, AND GIVE CHARGE TO SOME HONEST GAS AGENCY SO THEY THE PEOPLE WOULD NOT SUFFER FROM THESE PROBLEMS IN FUTURE.

Dear Sir

I am a consumer having C.No-827621 of bamleshwari gas agency,baloda bazar,
distt- Raipur (Chhattisgarh) pin 493331. It is their rule/practise that
a new cylinder booking is registered after 21 days from the date of delivery
of last cylinder. So, following their practise ,we will try to book my cylinder
for new refill from last 21 days but they said always today is gas cylinder is not
availavle. when gas will come the i'll give you , i call after few days answer is
that again you are late gas cylinder is finished. what can i do please suggest?
That is lead time will stood as -21 days + 9+12 = 42 days. It is very unfortunate
to note that that a fresh cylinder will come after 42 days. I do not know how a family
can manage its cookings by a cylinder for 42 days.
I want to brought this to the notice of appropriate indane authorities for
looking into the matter.

mob no.[protected]

AS WE HAD TO FILL FUEL AND AIR FOR OUR CAR TYRES. THEY SAID THAT THEY HAVE BOTH THE FACILITY. BUT AFTER FILLING THE FUEL. WE COULD NOT FIND THE AIR FILLER. INSTEAD THEY HAVE A PUNCHER SHOP. RUN BY LOCAL PERSON. WHERE AS THEIR AIR FILLING MACHINE IS NOT WORKING . THE BUNK OWNER COLLECTS SOME AMOUNT FROM THE LOCAL PUNCHER PERSON . HENCE HE HAS NOT REPAIRED THE AIR FILLING MACHINE. THE PEOPLE WORKING THERE BEHAVED VERY RUDE TO US. AS WE COULD NOT CHECK OUR CAR TYRE AIR. THIS BUNK( INDIAN OIL PETROL BUNK) IS AFTER HOSUR NH ROAD . ON THE WAY TO KRISHNAGIRI.

NOT ONLY THIS THEY EVEN DON'T HAVE POINTS CARDS MACHINE.

KINDLY DO LOOK INTO THIS MATTER. AND DO THE NEEDFUL.

sir,
MC gas agencies nilambur malappuram indane distributor (LPG) always delay
ing to distribute the refilled cyllonders . more than 65 to 75 days needed to distribute LPG cyllenders to the customers. versy urgent to conduct enquiery in this regard to stop the unjustifiable actvities of the said indane distributor

Sir, I am a Indane gas customer o[censored]merkote under Nawarangapur Dist. of Orissa. I have only one cylinder.Last time I was issued cylinder 2 1/2 months ago. Now the agent is telling that you will not be issued gas now. when I want to know, he says that, "you will be issued next cylinder after 2 months from the date on which you have asked for cylinder". It means for example, if I was last issued cylinder on 01.01.10 and I came to the dealer on 15.02.10 for cylinder then he will issue me next cyliner on 15.04.10 (after 2 months). when I asked to issue me second cylinder in my name he says you will be issued the same after 2-3 years. Further he says if you will pay Rs.3000/- then you will get spot delivery of a new cylinder. The dealer is doing monopoly & harassing people by selling cylinders to hotels and restaurants by charging higher rates because there is no other gas agencies in the area. Honest people are suffering because the dealer is a monetarily powerful in the area. You are requested to kindly enquire the reality by asking personally local indane customers and provide justice to innocent gas customers.

Thanking you,

Customer.

Hi I am Mahesh from Chennai. My Indian oil Customer id is 16178. I booked for a gas cylinder a month ago with a Indian oil dealer (RAJAMMAL GAS AGENCY ID No - 1072). It is supposed to get delivered in two weeks, but even after a month it is not got delivered. When ever we call the office to query, they give irresponsible answers and hung up the call rudely. I went to the office in person. The receptionist said gas is already handover to gas guy murugan to deliver it to us, but murugan didn’t delivered the gas even after a month. Both of our cylinders got empty and we buy food from outside. These people sell the gas illegally to the non Indian oil customer for extra money. They do this regularly. Every month we struggle and fight lot to get the gas delivered to us. Please some one take action to help people like us. It doesn’t happen only to me, most of the people in my area suffer due to these bloody culprits.