Indian Oil Corporation [IOC] Complaints & Reviews

indane LPG cylinders — non delivery of cylinders + sale in black

Sir

My consumer no. is R6474 which is in the name of Mr. Shankar Lal Agarwal. The name of your affiliated agency where i m registered is "Rajendra Gas Agency" in Ambabari, Jaipur

As per your norms, the cylinder should have been delivered in 2 days. But its a normal practice of the agency to deliver the cylinder in 7-8 days. However, this time the cylinders are being dispatched after 15 days from the date of booking to all consumers. The reason given by the agency incharge is that their is a shortage of supply in cylinders from your part.

However, i have noticed through the newspapers that you have clarified that there is no short supply from your part.

On 20 November, 2007 i booked for a LPG cylinder. The booking no. is 87297. As per the agency, the due date for supply of cylinder is 6 december, 2007. But i havnt received my cylinder till today (7 December,2007 i.e. after 17 days from the date of booking). When asked from the agency incharge no satisfactory reply was given.

I have also observed many irregularities committd by the agency.

Many times while booking i have noticed that the person booking the cylinders use to keep the phones hold. It creates problems for the people who cant get the booking done by coming to the place of agency because of any reason. Also, it creates problems if any person have any query n want to contact through phone.
Also, no one answers on the customer care no. provided in the refil slip. So there is no place to file complaints against the agency.

I have even noticed that the agency do not give the booking no. to the customers on their own will. The booking no. is given only when asked by the customer. In case, the customer forgets to ask the no., the cylinder booked is sold out in black & when asked by customer later, he is told that the cylinder was not booked.

Yesterday i saw that a person got his cylinder booked & when he asked for the refil slip, the person booking the cylinder said that their is a power cut so they cant print the refil slip n give it to him. That person went thereafter n forgot to take the booking no. I noticed that there was no power cut at that place & the slip was generated few seconds after that person left the place.

The name of the agency have also been quoted in newspaper many times for irregularities commited.

I request you to take some serious action against the agency & please provide feedback to me otherwise i have to take legal action against you & the agency.

My gas distributors codeno.1067 chennai.i have booked for lpg gas cylinder refill and confirmed from the agencies that i will receive my cylinder on 4th april.But i could not received, but the distuributer said he dispatched the cylinder on 4th april .I suspect they delevered to somebody else insted of me.I request u kindly look in to the matter

indane LPG cylinders — not refunding of money in TV

I was customer in M/s. Devi gas agencies Cuddalore. I got shifted to vellore. When I approached Devi gas agencies regarding transfering they said you have to surrender both cylinder and regulator. So I surrendered the same. They issued a Termination Voucher. At that time I've asked about the money they said that money will not be given. You have to just handed over this voucher to the agency which is near to your place.

When I went there for registering this connection in vellore thay are asking money for the same. I told all the details but in vellore they are telling that you have to pay the money.

Then I enquired in Cuddalore devi gas agency they are telling that I've received the money. But thay issued only TV and not taking any voucher signature regarding refunding of money.

May I request you to please interveine in this and help me to get back my amount.

Indane Gas — gas cylinder not deliver

Sir,
I had booked a gas cylender with khan enterprises jhendewalan on March 6 2011.
My consumer no. is 21803. Till date, the same is not delivered to me. When I call to the agency to enquire about it, they not pick the phone. Please take necessary action.

Indane Gas — GAS CYLINDER NOT DELIVER

DEAR SIR /MAM

I HAVE BOOKED MY CYLINDER ON DTD: 15/04/2011, MY CONSUMER ID IS: 125524. BUT NOT DELIVER TILL 19/04/2011 18.30 pm.
THE GAS AGENCY NAME IS MS SOUTH DELHI ENT, 19,BASRUKAR MKT, MOTI BAGH NEW DELHI-110021

PLS SOLVE MY PROBLEM AND ARRANGE MY GAS TILL TIMELY


THANKS & REGARDS
VIJAY KUMAR
PH: [protected]

Gas booking done on 27/06/2011 for consumer number-30060 through Indane online refill gas booking (no.-9857). Cash memo number-9866 generated on 27/06/2011. Received sms that the gas cylinder has been delivered on 2nd july 2011 but till now no gas cylinder has been delivered against consumer number- 30060 at my registered residential address. Kindly do the needful.

Biplob Kumar Dey
G-1265(FF) Chittaranjan Park, New Delhi-110019
Consumer number- 30060 (Kalkalji Gas service- distributor for Indane)
Registered mobile number- [protected]
Alternate mobile number- [protected]

Indane Gas — gas cylinder not delivered

Dear sir
This is M. Damodaran from annanur, chennai

I am having a Consumer No. 24808 with the M.V Enterprises GAS Agency,phone no
[protected], 16a N.M road, avadi chenni 600054

I booked for Gas cylinder and got message that the cylinder has been delivered on 29/11/2011
but the cylinder has not been delivered to me till date since it has been more than 20 days.
Its happening many times

Pls do take immediate action.
Thanking you

Regards

M. Damodaran

I have Indian Oil Corporation LPG connection (Indane Gasa). My present agency is M/S Ragavendra Gas Agency, Avadi, Chennai - 54. My consumer No is 22192. I have booked my refill cylinder 23 Oct 2008 till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. When I try to contact over telephone mostly the phone gets engaged not because of busy telephone but they put the receiver aside. and when we get chance to speak the reply is not proper and they say " sending today''.

So Please look in to the matter and request you to please take necessary action immediately and ensure that they supply the gas to me immediately . It is requested that suitable action as deemed fit may please be taken against the gas agency and also the gas agency may also be checked frequently by the Indian Oil corporation to avoid further inconvenience to the consumers of Indane GAS users.

P Thangaraju
505, Poompozhilnagar
Avadi, Chennai - 62

lindane — Late Delivery of Gas

My present agency is M/S Ragavendra Gas Agency, Avadi, Chennai - 54. My consumer No is 27021. I have booked my refill cylinder 04.11.2008 till today I have not got my cylinder despite repeated reminders.When I try to contact over telephone mostly the phone gets engaged. and when we get chance to speak the reply is not proper and they say " sending today''.

So Please look in to the matter and request you to please take necessary action immediately and ensure that they supply the gas to me immediately . It is requested that suitable action as deemed fit may please be taken against the gas agency and also the gas agency may also be checked frequently by the Indian Oil corporation to avoid further inconvenience to the consumers of Indane GAS users.

S.babu
No 1/2 Type II O.C.F Qts, Giri nagar,
Avadi,
Chennai-600054

Indane Gas — late delivery, black marketing

respected sir/madam,
i am a customer of swantatra gas agency, civil lines, kanpur (u.p) (indane L.P.G.). i have booked my lpg cylinder 3weeks ago, but till date i have not got the delivery of my cylinder. they dont even pick up the phone during the working hours, which creates a lot of trouble for people. thety are also involved in black marketing of cylinders. I therefore, request you to please look into the matter, and get it solved as soon as possible, my customer no. is 24433
Thanking You

Indane Gas — Black Marketing and Delivery

Dear Forum,

My father booked Indane Gas from a distributor in Sonarpurby the name of Sonarpur Gas Service on 13th March 2012. Today is 03rd April and still no sign of Gas. When we go to the disyributor theu say it will take one more week... And it is the same story with all the consumers here. And we all know that we are not going to get in one week as well. From my reliable sources we came to know that the distributor are doong black marketing of Gas. Plase lpok into the matter and perform a thorough audit on them. Please help us.
My consumer no. is 20713.

Thanks and Regards
Devendu Das

SIR,
WE HAVE BOOKED ON 27/12/2014 FOR GAS CYLINDER BUT THEIR IS NO DELIEVERY OF CYLINDER TILL TODAY AND THEIR MANAGER SAID THAT WE CANT GIVE YOU CYLINDER

I BOOKED MY GAS CYLINDER ON 24 MARCH 2015, BUT STILL (06.04.2015) CYLINDER IS NOT DELIVERED.

GAS AGENCY - DIKSHIT GAS SEVA, EAST DELHI

APPLICANT - FAISAL AHMAD
MOBILE NO. [protected]
CONSUMER NO. 26118

I BOOKED MY GAS CYLINDER ON 21 MARCH 2015, BUT STILL (06.04.2015) CYLINDER IS NOT DELIVERED.

GAS AGENCY - SRI KRISHNA SAI INDANE GAS SERVICE, KANPUR URBAN

APPLICANT - UMAKANT TRIVEDI
MOBILE NO. [protected]
CONSUMER NO. 2517

Sir,
i would like to know if the booking of a refill of domestic gas
cylinders for dbc holders is after 21 days of delivery. The gas agency
here i.e. M/S Robertsganj Gas Agency takes about a week to 25 days to
deliver a refill and that too a customer has to go to there godown which
is in market it is very difficult to get the delivery as one has to
take leave from work. They also do not offer 'cash & carry' rates
to consumers. Please look into the matter and please let us know the
rule position for booking. Details- gas booking date 5-3-2014 but till date not received...

Thanks
Ravi kumar jain
Mob- [protected]

DEAR SIR,

SUB : COMPLAINT AGAINST GAS DISTRIBUTOR VIDE DISTRIBUTOR CODE NO.99041388 OF DANKUNI GAS DISTRIBUTOR.

I HAVE BOOKED GAS ON 15/02/2010, VIDE CASH MEMO NO.6361, THOUGH THE GAS SUPPLY DATE IN MY AREA IS ON 23/02/2010, I HAVE NOT YET RECEIVED THE GAS TODAY ITSELF. THIS TYPE OF PROBLEM IS FACING IN OUR AREA REGULARLY. THE DISTRIBUTOR IS NOT IN A POSITION TO LISTEN THE PROBLEM OF THE CONSUMER. TODAY I.E. 20TH MARCH,2010 ONE CARRIER NAMELY "PROSENJIT" KNOCK THE DOOR FOR GAS SUPPLY WITHOUT HAVING THE BOOKING SLIP. WHEN ASKED FOR THE CARRIER SAID THAT THE SLIP WITH THE DISTRIBUTOR. I IMMEDIATELY RUSHED TO DISTRIBUTOR TO ASK WHETHER THE BOOKING SLIP WITH THEM OR NOT. THE DISTRIBUTOR NOT LISTENING THE COMPLAINT ONLY GUARD THE CARRIER TO SAY THAT THE WHOLE RESPONSIBILITY REFERRED TO ONLY CONSUMER AND NOT CARRIER. KINDLY LET ME KNOW WHERE IS MY FAULT.

Kleen Gas, Bhubaneswar — Non Supply of Refill

I have booked for refill cylinder on 19.08.2010 with KLEEN GAS, UNIT-III, BHUBANESWAR. Till date I have not been supplied the same. No body is responding the telephone and when we go to the office of the Gas agency, it is found closed. How can I get my refil ?

The dealer is not accepting fresh booking of refil within 15dys of refil supply, which is normally supplied at a span of 20-25 days, means a consumer cann't get a refil before 34-40dyas even though he might be having a double cysinder connection. Why ? Is there any fixed rule for this ?

Sir,
I applied for new Indane gas connection in West Mambalam on 15th Nov. 2008. At the time of application, they told that within one month you will be getting the connection, but till now(5th Feb. 2009), i didn't get my new connection. Whenever i ask for the reason, they are telling that there is no stock of regulator. Thats what it is delayed. I am not sure whether this is the fact. So, can any one please help me.

Sir,
I have applied for new Indane gas connection in Erragadda Hyderbad on 25th Dec. 2008. At the time of application, they told that within one month you will be getting the connection, but till now i.e 19th Feb. 2009, i didn't get my new connection. Whenever i ask for the reason, they are telling that there is no stock of regulator. Please help me with this.

Thanks & Regards,
Kiran Reddy
[protected]

indanegas — delay in gas getting

Sir, I am the consumer of indanegas. our booking date is 5.8.2009 but after 35 days we cannot get gas. then we reqused again , our gas agency inform that again one week they giving our gas. We want immediate gas for our purposes. our consumer no 3624 .Sir , So please take suitable action for this complaints.

To Whom It May Concern:

I would like to register my complaint against Mithila Gas Agency, Sector 19, NOIDA who is the nominated agency of Indan Gas.

I have applied for new connection in the month of March 2009 and completed all the required formalities and still struggling to get connection.

I have visited at least 50 times to the agency but every time I have been asked to wait because some one from agency will visit my home than they will issue a new connection or pay some extra money.

Since I don’t have any gas connection I have to buy gas from black market and have to pay extra money every month.

I don’t understand where and how should I make a complaint to get new connection faster without paying any extra money (donation).

Best regards,
Nitesh Kumar
Z-405A
Sector 12
NOIDA – 201 301

Indian Oil — CYLINDER FILLED WITH WATER

SIR, I HAD BOOKED A CYLINDER FROM PARUL GAS SERVICES, CODE OF DEALER[protected], ON 17.1.09, THEY SUPPIED WATER FILLED CYLINDER VIDE R. NO.14145 DTD 17.1.09, AFTER SO MANY REQUETS THEY CHANGED THE CYLINDER.
YOU ARE REQUESTED TO CHECK THE MATTER AND DO THE NEEDFUL FOR THE BETTERMENT OF THE CONSUMERS

SMS & IVRS SYSTEM IS NOT ACTIVATE
Complaint agaist
Rani Bagh Gas Agency, WZ/2, Yadav Mkt. Opposite Samrat Enclave, Rani Bagh, Delhi-110034. Phone No. 27156777 e-mail [protected]@hotmail.co.uk
Conumer No. RP-12614
Sir,
My mobile no. [protected] was active for online registration. But since 8-10 months it is not active for the LPG booking. When I ask to the Gas Agency, they reply that your mobile no. is already registered and they book my cylinder personally. But they not send cylinder. After pursuing so many times, they tell that your door was locked, while is not true. After 20-25 days, I will get cylinder.
You are, therefore request, Please do necessary action against Rani Bagh Gas Agency & abide my trouble.
Thanks.
Yours Faithfully
Vimal Kant Chaturvedi
WZ/ 280-C, Srinagar, Shakurbasti, Delhi-110034.
e-mail : vimal.[protected]@livehindustan.com
Mobile No. [protected]
Consumer No. RP-12614

Please Activate My mobile no. for LPG Gas

agresive

LPG — not attending call for booking of refill

Dear Sir,
I am consumer of HP gas and my dealer is M/s Parvesh Gas Agency Tatibandh Raipur (C.G.).My consumer no is 603992.I am trying to book refill since last three days but no one is attending phone.Here it is pertinent to mention that this happened last time also and the refill could be got only after complaint to your good office.Thus I request you to sort the problem again.
Thanking You,

Your sincerely,

HARISH KUMAR BAGHEL
consumer no 603992

LPG — LPG HOME DELIVERY

SIR
AS YOUR GIVIN TOLL FREE NO.[protected] DATE 28/01/2010 MY COMPLAINT NO. 37659. AREA OFFICE AGRA. TILL NOW NOT SOLVE MY COMPLAIN. SO I M SENDING YOURS THIS COMPLAINT. PLEASE SOLVE & INFORM ME.

Indane LPG — Delivery complaint

Sir, Rs. 375.00 is taken by LPG distributor for delivery of one no. of cylinder. They are just leaving it at the grounds and behaving rudely with family/ladies at home. Pls look into,,

Indian Oil:Toll Free No. of Indian Oil :[protected] for complaints, suggestions or queries related to Petrol Diesel or LPG products

This helps. Turnaround time is 2 days.

Dear Sirs,

I am a consumer of IOC LPG under Consuner No.1580 for past several yeras. At present M/s.Annai Indane Gas Service, Trichy Road, Siganallur, Coimbatore-5 (Tel:[protected]/25112) is supplying the Reffill. For the last six months, the supplies were erratic. The latest date is as follows;

1. LAST REFILL DELIVERY MADE : 13/08/2010
2. REQUEST MADE FOR BOOKING: 06/09/2010
3. ACTUALLY BOOKED ON : 08/09/2010
4. TILL 22/09/2010 I HAVE NOT RECIEVED THE REFILL CYLINDER.

Kindly resolve this issue and help me to get the REFILL CYCLINDERS for 30 days cycle positively.

Regards
Bethsie Beulah Peter, GD, Asvini Aster Green Apartmeents,
Chinna Ayyavu Thever Layout, Kannabiran Mills Road,
Sowripalayam P.O.COIMBATORE-641 028 [Mobile: [protected]]
E-Mail: [protected]@yahoo.co.in