[Resolved]  Indane / Lpg Domestic — Extreme late delivery of domestic LPG gas cylinder

LPG Cylinder — Late delivery

I am S.Senthilnathan with the residence address as
No.5, Srinivasa Nagar, Kelambakkam, Kancheepuram (DT). a consumer of Indane through M/s.Vijay GAs Agency with the office address as No.31/37, Ashtalakshmi garden, Besant nagar, Chennai - 600 090. My consumer No. 16514. The above agency

operating an extension counter at Kelambakkam.
In my experience in the past 3 years, there is no regular working hours for this office. there is no fixed phone number for this office. They frequently changing their mobile numbers. Booking of cylinder itself a tuff task due to this above problems.

This time the Kelambakkm office not found open, so the cylinder booked on 05.12.2008 through the Besant Nagar office, and they assured to deliver the cylinder in week time. Till now the cylinder was not delivered. When I am contacting the office, the person at the office instruct me to collect the cylinder from the office and refused for door delivery.

I don't know what i have to do. I wish to know what is the IOL guidlines regarding the door delivery. What kind instruction in this regard to the distributers.

So i kindly request the IOL to instruct the distributer to ensure the proper office setup with delivery facilities, so as to avoid the difficulties to the consumers.

Your early action in this regard is highly appriciated.

Regards

S.Senthilnathan

Indane/Domestic LPG Cylinder — Complaint regarding domestic LPG cylinder delivery

Dear Sir,

I am an Indane domestic LPG customer from Nabadwip.
I would like to inform that there is a huge illegal activities going on at Nabadwip(District Nadia, West Bengal) regarding distribution of LPG cylinders like below,

Most of the delivery-personals do not carry weighing machines with them and refuses to weigh the cylinder at the time of delivery.
The delivery center introduces a ridiculous precondition regarding this weighing issue like, customers must inform the delivery center if they want it to be weighed at the time of delivery.
The cylinders intended to a customer who has booked for it sometimes get sold at higher price instead of delivering it to the intended consumer.

I hope this issues will be taken care of at your earliest convenience as the general consumers are being suffered everyday for this kind of activities.

Thanks and Regards,
Koushik Das

Dear Sir/Madam,
My name is Lokraj and My Consumer pass book # is 10762, I have make a lpg booking with Shanti Indane Gas Agency Sad Nagar Palam New Delhi by 26-10-09 with booking # 9929. But till today I have not received any cylinder. My both baby (8monthand 3 years)are without food and milk since last night.
Hence I requested you to please look in to this.Your help is highly appreciated.
Thanks & Regards,
Lokraj
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Indane domestic LPG cylinder — Late delivery

Dear SIr, I am C.V. Shukla from Vadodara, Gujarat. I am having INDANE LPG cylinder connection for domestic use through M/s Shree Ram Gas Agency, Alkapuri, Vadodara. Since last couple of times, after booking of cylinder over the phone, no delivery is been made for next 15 days. I have booked cylinder on 9/2/2010, but till date I have not received the same. Both of my cylinders are empty. Please look in to matter and do need full.

Domestic lpg cylinder — Late Delivery

Sir,
I booke
d my gas cylinder on 10.04.2010, till 21.04.2010, no delivery has been made by the agency. I visited to your office on 14.04.10; they denied that that I have booked any cylinder on 10.04.2010. One employee rudely told me that you have not booked any gas, now you will get it after 4, 5 days. I request concern authority look in-to this matter.

Vimla Devi
Consumer no. 13971
A-100/213, gali No. 36 south Gamri
Som Bazar
Gonda Delhi-53
[protected]

Indane/Domestic LPG Cylinder — Cylinder getting empty much earlier than usual

The gas cilinder is getting empty within 15 days of it's installtion everytime though it being used for cooking of two persons.