Indian Oil Corporation [IOC] Complaints & Reviews

Repected Sir

My name is K.Suresh Kumar My wife is an authorized gas connection holder of M/s Vatsala Gas Agency,Natesh Nagar, Virugambakkam, chennai 600 092. . My consumer number is 19618. I booked for a refill on 04/11/2009 that is after 28 days of a cylnder supplied.when I book for refil the agency people said will take 10 daysand they did not get their supply. but till date ie. on[protected] they have'nt delived the cylinder to us. when we phone several times regarding this, they are repeating the same answer (after 10 days) and they dint get their supply.

Now our both cylnders are exhausted.We are facing hell a lot problems.

But in the Media the Representative from Consumper protection council ,Indianoil,Bharat Petroleum ,Hindustan Petroleum says there is no such delay.

So sir please take necessary actions against the above mentioned Agency.

Thanking you

K.Suresh Kumar
62-c,Viswas Flats, Jayam
Jayalakshmi Street,
Venkatesh Nagar,
Virugambakkam,
Chennai 600 092.

Mobile : [protected]

The gas cylinder is booked in the name Mr.T N Subramaniam, customer no. 40930 (Hosur gate, Bangalore) The cylinder was booked on 02/11/09 and delivered on 12/11/09 that too after so many follow ups. The person who delivered the cylinder demanded Rs 380/-. Upon asking he gave a bill of Rs.325/-, which is the regular cylinder charge. He took Rs.55/- as transportation charge. Pls let me know is it that we need to give the transportation charge too and in that case why are we getting any bill for it. When asked the agency they said there is no transportation charge. Pls take neccessary action. If I shout or deny in giving him extra money then next time onwards he wont deliver the cylinder on time. I request you to look into the matter seriously as almost all o[censored]s are facing this kind of problem.

I am a consumer of Gas Cylinder of Indian Oil Corporation Of India through your authorized agency M/s.M.V.Enterprises, No.16A, N.M.Road, Avadi, Chennai – 600054.

I have booked for gas cylinder on[protected], but I did not receive my Gas cylinder till 05.11.2009. I made an enquiry to the Agency for which I did not receive a proper reply. So I made an enquiry through Phone to The Indian Oil Corporation Customer Care. After which I received my cylinder on[protected].

But, the bill which I received was dated on[protected]. The same problem has happened to me earlier. This leads me delay in booking my next cylinder, causing lot of inconvenience.

The same inconvenience has occurred to many other consumers in the same area. Their Name and consumer number has been sent along with their signature through registered post to the Indian Oil Corporation Office, Chennai.

I request you to take proper action ensuring no such inconvenience in future.

I look forward for your earliest action and reply.

Thanking you,

I got home delivery of refill booked on 23.10.2009 with M/S Abhil Indane, Rohtak (Haryana) Agency code 104468. Not supplied till date. Phone no. remains un attended. Personally visited on 30.10.09, 4,6,8 and 11.11.09 every time a new date is fixed with excuse 'Pichhe Se Gas Nahi Aai' kindly help in ractificationof system. Sincerely Yours- Dharam Veer Consumer No. AI-6893 Resident of H.No. 435/8 Chunnipura, Rohtak ( Haryana), Phone No.[protected].

Phone of the agency Abhil Indane, situated in Rohtak (Haryana) agency code 104468 remains un attended. Every time I have to send some one in person to get the refill booked. I got refill home delivery booked on 23.10.09 under registration number 6150. No delivery of refill is given despite repeated visits. Before this time also he delivered the home delivery after 2 months. I doubt the LPG refill are being sold through black marketing. A thorough investigation is requested.

dear sir
my consumer no. is OGD-16009 at ORAON GAS DISTRIBUTOR at RANCHI (JHKD) for LPG GAS.
he is regularly delaying in making delivery of gas for e.g-
gas booked on 18/08/09 received on 05/9/09
19/09/09 received on 09/10/09
28/10/09 - NOT RECEIVED YET
inspite of our regular complaint ( verbal and written) no action had yet been taken by the dealer.
hoping for an immediate and positive action in the matter with aa intimation to me.
thnks

Dear Sir,

I am K Srinivasa Rao from Howrah my Indian Gas Dealer "ALLADIN" Andul Road, Howrah regarding issue of 2nd Cylindar till now I am not receiving any Indian GAs 2nd Cylinder due his delay & Blocked, why because they are not receiving my request letter since 2006. He is told you are in quee so no need to any request letter for 2nd cylindar, but he never take my letter I am request to him my son age is 3 Years and also I am non locla please consider my request.

My Consumer No.Indian Gas - 003517

I wold request to you ask again & again please consider my above request & issue the 2nd Cylindar immediately

with regards

K Srinivasa Rao
Mob.No.[protected]
Jagach, Howrah-711 112

Kasna Indane Gas Service

Date Source Consumer No Company Name Distributor Telephone[protected] [protected] [protected]
1




Bookings

Please Select either Booking Or Complaints


Your booking is not accepted now because you have already booked your gas on date 10/30/2009 2:15:15 PM
Select Consumer No. GasAgencyName Company Name
11801 Kasna Indane Gas Service IOC

Still I am not received my cylinder

hissing sound after opening the valve with odour of cooking gas.monmohini gas agency durgapur is not receiving the phone call.want immediate replacement of the cylinder.attention appropriate authority.

i the consumer of M/s MUNDA GAS SERVICE the indane gas distributor of sambalpur (ODISHA)
my consumer no - 1041 is harrased with the service of the gas agency. and finally they had transfered my consumer card to another office without giving any reason ., when i asked the reason they refuse to tell and just said that due to lot of customer they had transfered the card.
When i asked the number of there senior officers they refuse to tell the number.
And after that went to the other office were my consumer card had been transfered they refuse to book the gas , they asked me to give the original documents ,id proof certificate etc etc.
so my request is to let me know the reason of transfer and if the company had transfer my card than why they r asking for documents .

STRICT ACTIONS SHOULD BE TAKEN AGAINST THIS DISTRIBUTOS AND THERE LICENSED SHOULD BE CANCELLED.

R.P AGRAWAL GAS OFFICE-

B.N.LAL HOUSE M/S MUNDA GAS SERVICE
SANSARAK INDANE GAS DISTRIBUTOR
SAMBALPUR (ODISHA) S.R.I.T MARKET
ph no-[protected] ,[protected] SAMBALPUR ((ODISHA))
PH[protected]

hello, i have a connection of indane gas with connection no 12918 from last approx 15 years. but now when we booked the cylender then agency person told us that this connection already running with any other person. i don't know how it is happen. I want to know that wthout my id proof and address proof the agency person how issued new gas copy to other person.

Please help me in this case.

Iam from Chennai. We have put new cylinder 3 days ago..its smelling very badly. We have been continuously trying to call all the available telephones.. either the phone keeps on ringing or its engaged. By luck if anyone picks up they say we will send the person. There no use of any emergency phone no. as it is never picked. The service is worst to the core.

The statutory details are:

Customer no. 31778
Customer's name : A.S.Balasubramanian (my father-in-law)
Address: 19, Avadi Srinivasan Street, Choolai, Chennai -112.
My contact no.[protected]

Name of the agency : Bharati Gas Service
Address : 163, Old # 80, N.S.C.Bose Road, Chennai - 79.

I had given a complaint at the IOC service cell nos. 24339236 and 24339246 to one Mr Sanjivani
Also the compalint was given at the Gas Agency nos. 25352935,25354798 and 25356142.
But all in vain as till no one has turned up.

Who is to be held responsible if any mishap occurs.

I request to authorities to kindly take it seriously.. and ensure that the service person reaches our home before evening... sharp 5 every body will walk away from the office.

This is very disguisting.

Pls take some action immediately.. before we are forced to take some stringent action.

Resp. Sir,

i am 70 years old widow women living alone in Itarsi. Garima Gas Agency in itarsi has stop my booking he said that gas connection is your husband name and you have to change the name, in this connection there are so many difficulty and i can not go anyware because of my health. but garima gas agency is selling the so many cylender in open market on black and i have to also purchase the cylender on black. Garima Gas Agency Itarsi behaves is so rude and careless.

Thanking you

Janki Dureja
W/o Late Sh. N. R. Dureja
Sanjay Bhawan
Nehru Ganj Itarsi

I have an gas connection with Trimurti Gas Service DDA Market Vikas Puri New Delhi 18.The gas was booked some 15 days back . after 10 days of booking the cylinder was sent when we went out
from house onlly for 30 minutes and after that 6 days have passed and neither the phones are atteded as whenever we phone both their No,s give busy tone while I have tried continously for 2 hours a day It seems they have kept the phone off the hook so that it always gives busy tone.There phone Nos are 28547346 and 28544262 and you can try your self.My connectio No is SGC-8470

I have booked my connection in 05/02/2001 at Aekta gas Services 4, Shoping Centre, Shashtrinagar Naranpura, Ahmedabad Wide Ref No. PRNo B-739058 wide SV No. ak/ahd/16815 alloted consumer no is A-17136Paid all my dues wied Cash Memo No of aekta Gas service wide 003073. Issuing me Domestic GAS consumre Card with all the details.

I have got my two cylinder as well connection and getting regular supply. I have computer Generated...

sir, i am trying to book my gas cylinder on phone no[protected]/04 of klher gas service agency ludhiana from last 15 days the phone was put on hold by them...........then i called the manager of the agency on his mobile no [protected] and requested him to book my gas but he refused to do so. when io sent my servant to their agency to book the gas the people at the agency says that the home delivery gas will be booked only on phone and refused to booked. i have got last refill cylinder on 30/09/2009.my connection no is KS5584.

Consumer No.15052 at Sankar Gas Agency,Chevayur ,Calicut, Kerala .Pin Code 673017
Booked On 3.10.2009 and The Booking No.was alloted as 573. But the Gas cylinder was not received Till Date i.e 7.11.2009.Through repeated reminders the Gas agency assured the Cylinder will be reached on 7.11.09.But It was not received yet. I think the priority is violated by the gas agency and they are not willing to reveal the priority No. which they have supplied today.This kind of irresponsible action is not fair and it will affect the good name and service of" Indane". So please take immediate necessary action to get my Gas Cylinder as soon as possible.

Have a connection with consumer No 5705 with M/s Illa Gas Agencies , Cylender booked on 12-10-09 but not deliver but I visited the place I found that the Illa Gas Agency, Sector 93, Noida , U.p has sealed now I have to re booked the cylender with M/s Kasna Gas Agencies, Kasna , Greater Noida , U.P and I followed the same and the booking was made on[protected] and It was told by booking agencies that the cylender will be deliver by a day or two but after repeated follow up cylender is not delivered .

Dear Sir / Madam,

I requrest you to say that, it is very pathetic situation now to GAS booing and receining of GAS cylinder on time in Correct weing. I ravi verma subscribed with M/s SAHAJ ENTERPRISES, GALI NO -3, GOVINDPURI, KALKAJI-19 from last 10 years. It is very difficult to write but its very horrble situation while bookin of GAS due to NOT pickingup the phone by customer care executive, if picked up not responding in good manner, If gas has been booked finaly, the GAS cylinder has not to be delivered on time and if delivered never found GAS in correct weight. At last, I am mentioning complain againt GAS Theft and no proper response from GAS agency incharge / Manager. I have already complained to agency manager regarding theft of GAS but no any action found against the vendor and they advised to receive GAS after correcting the weight but there no weighing scale having with vendor.

Really it is very pathetic and difficult to handle the situation. The most irritating act is that not pickingup phone by customer care attendents and not taking positive response by them for any complain.

Again you are requested to care on the situation and do the clean acation agints the THEFT OF LPG GAS which was booked and paid full of money by we customer.

regards

Ravi Verma
[protected]

Dear Sir,
I am Mini, Pallikkaveetil House, Thundathumkadavu, Varapuzha, Ernakulam District, Kerala, Pin-683517. My existing IOC indane consumer number of M/s Chittoorappan gas agencies, Edayakunnam, Ernakulam district, Kerala is 9533. In 27 June 2007 I have booked for an addtional gas cylinder at M/s Super Gas agencies, Elamakkara, Ernakulam -as on those days they were my agency. They have given me a waiting list priority number W.L. No 2382. Few months ago all ioc gas connection in my area shifted to M/s Chittoorappan Gas agencies. I have not yet received the applied additional cylinder sanctioned. From some reliable sources I came to know that all those who have applied before june 2009 have got their additional cylinder. I request you to take necessasory action to get me my applied additional cylinder immedietly. My Contact Number is [protected] mob-[protected]
Thanking You,
Yours Truely
Mini