Indian Oil Corporation [IOC] Complaints & Reviews

we are the employees of Jawahar Navodaya Vidyalaya,Pandhana residing at the residential campus at Pandhana.Most of the employees have got the Indane cooking gas connection which had been managed earlier by Monika Indane Gas Agency,Pandhana,Khandwa(M.P.) .However,for almost a year now we been facing an acute inconvenience in the supply & distribution of gas cylinders as the former gas agency has been withdrawn and the new supplier ,Anupam Gas Agency,Khandwa(M.P.) which has been assigned the duty to supply & distribute gas cylinders at Pandhana has been engaged in gross mismanagement of its supply due to which we have to face an absolute inconvenience in getting the cooking gas at proper time as we have to take time off from our duties at residential school and cover a distance of around 5 kms.and even then not certain of getting the gas as there is a rampant blackmarketing by the local people who take the cylinders by illegal means and then sell the same at higher prices.We request you most earnestly to take proper action so that the genuine consumers do not have to suffer.


Yours faithfuly

Subhash Panjare
JNV Pandhana
Khandwa(M.P.)

I Rakesh(cust.no.-SL23822) of Indane gas distributor(SHAHEED SUBHASH GAS SERVICE,opp.Police station,G.T.Road,Shahdara,Delhi-110032.On phone booking gas refill on 20 oct.09 at 11:34am from resi.1/5143 gali no. 5, Balbir Nagar, Shahdara,Delhi-110032. But Indane Dist. self Changed the Cust. Booking Date to 27 oct. 09 at9:26am.A Week delay the Cust. supply due to done Black Cylinder.Taken Action

Dear Sir,

I am Abraham. I am residing at Chennai. My Aged Parents are living in my native place named by Papanasam, Thanjavur Dist. Every time i am visited in my native town, my parents are complaint about Indane gas suppliers, they are not supply the gas cylinders properly for registered cylinders. When i am asking about this at GEEPEE Gas Agencies, they are not response, in case they are replied that the "booked cylinder was supplied". This is not occurring one time or two time. Most of times, they are selling illegally for small amounts.

When my parents asked them, they told "give more money we will arrange the cylinder immediately" like that. If supposed to asked them what about our booked cylinder, the supplier told my parents that booked cylinder date was barred so do it again. In last week my parents asked the supplier, immediately He asked to bring consumer book and he noted the delivery date and signed without their knowledge without delivery of cylinder. So please consider my complaints as general and send your peoples there for inspection. That agencies is doing more illegal activities. Please save the papanasam people.

Thank You in anticipation

We are the resident of Gopalpur,Tehsil Palampur,District Kangra,Himachal pardesh.It has been routine in this area that the supply car doesnt come on regular basis.Like me so many people of the area are actually pissed off.Our nearest gas agency is either Palampur or Nagrota and the gas van comes and goes back from adjoining areas but doesnt come to our place.

Now the things are going out of control.Pls do someting

Thanks
Sanjeev Kapoor
[protected]

Dear Sir,
I had transfered my Gas connection From BARODA to SURAT (GUJARAT) vide TV NO:[protected] dated 11/07/2009.However due to unforeseen circumstances I had not reinstall the connection at Suarat and whish to shift the same at my native CHERUVATHUR (KERALA).I came to understood from Regional Distributors that for Inter state transfer a consent is required from Regional marketing Officer and accordingly I had sent the Original TV to Customer service cell, Indane area office ,PMK Tower Calicut ,Kerala on registered post(19/09/2009).However despite of Lapse of months nothing have been heared from them.
I request please look into the matter and needful for early action.
Regards,
C.krishnan

I had booked speed post no. EH[protected]IN on date 27.10.09 from PANIPAT to JAMSHEDPUR, But it is not yet been received at the destination. On web tracking in INDIANPOST website, it only says ......article bagged from PANIPAT to DHANBAD on 27.10.09 and no other info is available. I had also mailed for the same on 14.11.09 to [protected]@indiapost.gov.in but it got undelivered.
pls. suggest what next i should do.

I am a customer of indane with customer no 4363 & 3429 and have been registed with Sanganer Gas Agency, Shri Dinesh Sharma, 31/89 A, Pratap Nagar, Sanganer, Jaipur Ph # 0141 [protected] 2791830. I booked my gas cylinder 55-60 days ago, till yet no delivery has been made by the agency. I visited their office, their staff behaved very rudely. i am facing a lots of problem. I request concern authority look in-to this matter.

Plz help asap.
Thanking You
Shaji Kr. Sharma
[protected], [protected]
jaipur, (raj.)

Repected Sir

My name is K.Suresh Kumar My wife is an authorized gas connection holder of M/s Vatsala Gas Agency,Natesh Nagar, Virugambakkam, chennai 600 092. . My consumer number is 19618. I booked for a refill on 04/11/2009 that is after 28 days of a cylnder supplied.when I book for refil the agency people said will take 10 daysand they did not get their supply. but till date ie. on[protected] they have'nt delived the cylinder to us. when we phone several times regarding this, they are repeating the same answer (after 10 days) and they dint get their supply.

Now our both cylnders are exhausted.We are facing hell a lot problems.

But in the Media the Representative from Consumper protection council ,Indianoil,Bharat Petroleum ,Hindustan Petroleum says there is no such delay.

So sir please take necessary actions against the above mentioned Agency.

Thanking you

K.Suresh Kumar
62-c,Viswas Flats, Jayam
Jayalakshmi Street,
Venkatesh Nagar,
Virugambakkam,
Chennai 600 092.

Mobile : [protected]

The gas cylinder is booked in the name Mr.T N Subramaniam, customer no. 40930 (Hosur gate, Bangalore) The cylinder was booked on 02/11/09 and delivered on 12/11/09 that too after so many follow ups. The person who delivered the cylinder demanded Rs 380/-. Upon asking he gave a bill of Rs.325/-, which is the regular cylinder charge. He took Rs.55/- as transportation charge. Pls let me know is it that we need to give the transportation charge too and in that case why are we getting any bill for it. When asked the agency they said there is no transportation charge. Pls take neccessary action. If I shout or deny in giving him extra money then next time onwards he wont deliver the cylinder on time. I request you to look into the matter seriously as almost all o[censored]s are facing this kind of problem.

I am a consumer of Gas Cylinder of Indian Oil Corporation Of India through your authorized agency M/s.M.V.Enterprises, No.16A, N.M.Road, Avadi, Chennai – 600054.

I have booked for gas cylinder on[protected], but I did not receive my Gas cylinder till 05.11.2009. I made an enquiry to the Agency for which I did not receive a proper reply. So I made an enquiry through Phone to The Indian Oil Corporation Customer Care. After which I received my cylinder on[protected].

But, the bill which I received was dated on[protected]. The same problem has happened to me earlier. This leads me delay in booking my next cylinder, causing lot of inconvenience.

The same inconvenience has occurred to many other consumers in the same area. Their Name and consumer number has been sent along with their signature through registered post to the Indian Oil Corporation Office, Chennai.

I request you to take proper action ensuring no such inconvenience in future.

I look forward for your earliest action and reply.

Thanking you,

I got home delivery of refill booked on 23.10.2009 with M/S Abhil Indane, Rohtak (Haryana) Agency code 104468. Not supplied till date. Phone no. remains un attended. Personally visited on 30.10.09, 4,6,8 and 11.11.09 every time a new date is fixed with excuse 'Pichhe Se Gas Nahi Aai' kindly help in ractificationof system. Sincerely Yours- Dharam Veer Consumer No. AI-6893 Resident of H.No. 435/8 Chunnipura, Rohtak ( Haryana), Phone No.[protected].

Phone of the agency Abhil Indane, situated in Rohtak (Haryana) agency code 104468 remains un attended. Every time I have to send some one in person to get the refill booked. I got refill home delivery booked on 23.10.09 under registration number 6150. No delivery of refill is given despite repeated visits. Before this time also he delivered the home delivery after 2 months. I doubt the LPG refill are being sold through black marketing. A thorough investigation is requested.

dear sir
my consumer no. is OGD-16009 at ORAON GAS DISTRIBUTOR at RANCHI (JHKD) for LPG GAS.
he is regularly delaying in making delivery of gas for e.g-
gas booked on 18/08/09 received on 05/9/09
19/09/09 received on 09/10/09
28/10/09 - NOT RECEIVED YET
inspite of our regular complaint ( verbal and written) no action had yet been taken by the dealer.
hoping for an immediate and positive action in the matter with aa intimation to me.
thnks

Dear Sir,

I am K Srinivasa Rao from Howrah my Indian Gas Dealer "ALLADIN" Andul Road, Howrah regarding issue of 2nd Cylindar till now I am not receiving any Indian GAs 2nd Cylinder due his delay & Blocked, why because they are not receiving my request letter since 2006. He is told you are in quee so no need to any request letter for 2nd cylindar, but he never take my letter I am request to him my son age is 3 Years and also I am non locla please consider my request.

My Consumer No.Indian Gas - 003517

I wold request to you ask again & again please consider my above request & issue the 2nd Cylindar immediately

with regards

K Srinivasa Rao
Mob.No.[protected]
Jagach, Howrah-711 112

Kasna Indane Gas Service

Date Source Consumer No Company Name Distributor Telephone[protected] [protected] [protected]
1




Bookings

Please Select either Booking Or Complaints


Your booking is not accepted now because you have already booked your gas on date 10/30/2009 2:15:15 PM
Select Consumer No. GasAgencyName Company Name
11801 Kasna Indane Gas Service IOC

Still I am not received my cylinder

hissing sound after opening the valve with odour of cooking gas.monmohini gas agency durgapur is not receiving the phone call.want immediate replacement of the cylinder.attention appropriate authority.

i the consumer of M/s MUNDA GAS SERVICE the indane gas distributor of sambalpur (ODISHA)
my consumer no - 1041 is harrased with the service of the gas agency. and finally they had transfered my consumer card to another office without giving any reason ., when i asked the reason they refuse to tell and just said that due to lot of customer they had transfered the card.
When i asked the number of there senior officers they refuse to tell the number.
And after that went to the other office were my consumer card had been transfered they refuse to book the gas , they asked me to give the original documents ,id proof certificate etc etc.
so my request is to let me know the reason of transfer and if the company had transfer my card than why they r asking for documents .

STRICT ACTIONS SHOULD BE TAKEN AGAINST THIS DISTRIBUTOS AND THERE LICENSED SHOULD BE CANCELLED.

R.P AGRAWAL GAS OFFICE-

B.N.LAL HOUSE M/S MUNDA GAS SERVICE
SANSARAK INDANE GAS DISTRIBUTOR
SAMBALPUR (ODISHA) S.R.I.T MARKET
ph no-[protected] ,[protected] SAMBALPUR ((ODISHA))
PH[protected]

hello, i have a connection of indane gas with connection no 12918 from last approx 15 years. but now when we booked the cylender then agency person told us that this connection already running with any other person. i don't know how it is happen. I want to know that wthout my id proof and address proof the agency person how issued new gas copy to other person.

Please help me in this case.

Iam from Chennai. We have put new cylinder 3 days ago..its smelling very badly. We have been continuously trying to call all the available telephones.. either the phone keeps on ringing or its engaged. By luck if anyone picks up they say we will send the person. There no use of any emergency phone no. as it is never picked. The service is worst to the core.

The statutory details are:

Customer no. 31778
Customer's name : A.S.Balasubramanian (my father-in-law)
Address: 19, Avadi Srinivasan Street, Choolai, Chennai -112.
My contact no.[protected]

Name of the agency : Bharati Gas Service
Address : 163, Old # 80, N.S.C.Bose Road, Chennai - 79.

I had given a complaint at the IOC service cell nos. 24339236 and 24339246 to one Mr Sanjivani
Also the compalint was given at the Gas Agency nos. 25352935,25354798 and 25356142.
But all in vain as till no one has turned up.

Who is to be held responsible if any mishap occurs.

I request to authorities to kindly take it seriously.. and ensure that the service person reaches our home before evening... sharp 5 every body will walk away from the office.

This is very disguisting.

Pls take some action immediately.. before we are forced to take some stringent action.

Resp. Sir,

i am 70 years old widow women living alone in Itarsi. Garima Gas Agency in itarsi has stop my booking he said that gas connection is your husband name and you have to change the name, in this connection there are so many difficulty and i can not go anyware because of my health. but garima gas agency is selling the so many cylender in open market on black and i have to also purchase the cylender on black. Garima Gas Agency Itarsi behaves is so rude and careless.

Thanking you

Janki Dureja
W/o Late Sh. N. R. Dureja
Sanjay Bhawan
Nehru Ganj Itarsi