Indian Oil Corporation [IOC] Complaints & Reviews

I came across the fraud happening in Sita Circle Petrol Bunk(Sindhu Auto Services Dealers of Indian Oil Corporation Ltd)..Today i am one of the victim,
As me with my colleague entered and parked near the dispensing machine, which was to my right, the guy near the machine asked me to check the ‘zero’ reading. A man to the left then collected Rs. 200 from me and put the petrol for of 3.94 L.I received the bill receipt and started my drive. The fuel indicator slowly inched up. Then I went for lunch in nandidni (hardly 3 km) and when i was back, astonished to see my full petrol blowed off it was hardly 300ml. I went back after 15mins and confronted the manager at the petrol bunk. He appeared angry with the employees who'd done this, and motioned to them to fill the petrol amount in my tank again; however he didn't seem surprised by the nature of the complaint, suggesting that he was aware that this was an ongoing issue.

I dont know who is going to review my complaint. Just I came to know about this site thru google search.

Basically, I registered for a new Gas connection for my home on 31.10.2009. Apart from a fees Reciept for Rs.190.00 + Rs.1650.00 I have been issued nothing including the registration copy.

I have been informed by the agency staff that I will be issued the registration form later. Three days before I went again to the agency for paying money for the second Cylidner as I have got the allotment of additional cylinder letter.

Alas, The Agency staff didn't recieve my money and give me the additional cylinder, instead they asked me the registration copy which was not basically issued to me when I registered on 31.10.2009.

Bashyam Gas Agency staffs has to take responsibility for this issue as they have lost my registration form. What can I do if they have lost it from their own office?

It looks too odd and also shows Bashyam gas agency staffs negligence towards their duties.

NB:

I was informed by a old lady who is working there in Bashyam agency as a staff that " Our owner should sign in the registration form before we issue it to you. So we keep the registration forms at our office without giving it to the consumers immediately after registration. Bashyam Gas Agency Owner is not present in the office.

My Self Navneet Singh Consumer of Indane Gas at Ludhiana with Consumer ID SK9811A on the name of my father's brother . For past 15 odd years we are using the the gas service from S.K Gas Service ,Ludhiana and evry time we change our residence we have informed the gas service to do needful, but this time they have even refused to book the gas and are not willing to change the address or not willing to change the consumer name to my name . First they told on booking that u will recieve gas with in a week now three weeks have past by now they are saying that we will not book your gas .

I am having a Indane Gas connection from M/s Kewal Gas Service,Ambala Cantt under consumer No.20424 with just one cylinder.I wanted to convert my single cylinder connection to DBC and approached to the agency and the person concerned gave me the availability after 15 days on a written document.But after approaching at the specified time i was told that the DBC connection are stoped till further notice.
When I approached to prop.Mr. Kewal singh Chatwal,he is so much arrogant towards the customers that he shouts on the customers and dont want to give any explanation why after giving the availability agency can't provide the connection.
When asked about the complaint register he simply abuses and says you go and complaint anywhere,I dont have any complaint register.
Only after the intervention of some Zonal officer at Tele No.[protected] I could manage to book again for my DBC.
But I am not sure whether it is still booked or not,though I have submitted my original Documents with the agency and more over it is done with the intervention of higher authorities I can hope it will be materialised.
I would like to know that is there any control of Indian Oil Corporation over these type of agencies and their Prop.
1.The complaint register is not maintained at the Agency.Not only maintained but I think it does not exist at all.
The irregularities will be informed to you at regular times which were mostly ignored by the people.

Thanking You,
Yash

I am a consumer in Sri Bhuvaneshvari Gas Agency Ambasamudram
and my consumer no is7779.This agency is taking 25 days after isssue of a refill for booking another refill. In the same way
the agency is taking more than 11 days for suppling a refill
from the date of regn.This left the consumer as helpless
and to suffer a lot.Kindly do the needful to set right the problem and minimise our dificalties.Thanking you sir.

Yours sincerely
Sd
P.S.SIvasubramanian

Consumer No. 13853.
Sandhya Flames
Aranmula
Pathanamthitta District
I have visited Sandhya Flames for the gas cylinder last month(12/01/2010). I booked the cylinder on 13/1/2010. Booking number is 117. Today, I demanded them for a cylinder and they told me that i will get the cylinder only after 1 week. For me, One cylinder is for 25 days. From the gas agency and my house, the distance is only 1 1/2 km. I need a simple answer, how long will it take for the delivery? I have to wait at home every day for them. I can't move anywhere because of them. If I am not available at home, they will take the cylinder back and they won't deliver the cylinder for the next time. For that reason , we are taking the cylinder from the gas agency directly if they delivery is a free service within 5 kms. This is making inconvenience for me. Please take the necessary actions.

Sir,
we booked a cylinder on 27/12/2009 with M/s jeyal Enterprises ,Tiruvallur
( 602 001). My consumer number is 12764. Still date Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had reply , what can we do , NO stock , But infront me he supplied 5 DOMESTIC cyliNDER to a hotel . When ask the agency , why & how you supplied the DOMESTIC cylinder to a hotel . His answer was `` they give more Rs. 100 /per cylieder and he is regular customar.

I request you to please considar my complient and take some action about this issue.

I have been trying to get gas in sec 4 MDC,houseno 225. I had booked gas on 30 december which was not delivered .After that I had again book the gas 22 jan which should have been delivered in 10 days.When I called for asking for gas the concern person told the gas is not booked yet and its booked on 9 feb and will be get after 12 days.i haven't got gas since two month.Its highly disappointing.Gas is neccessary resource.Some step should be taken on these people.I had called on this no 2562461.My booking no 22686

Sir, I am aconsumer of Indane gas. Consumer no 42121, resides at 3rd floor, Anusha Hospital, Plot no. 4-13-5/7, Kamalanagar, Vanasthalipuram. I had booked my gas on 28th january. Till date it is not delivered. When today I asked about my cylinder, the dealer told me, that I already have received cylinder on January 19th. On that day I was in Orissa in medical after operation.
Dealer: Shiridi Sai Gas agency
Opposite of Sushama theatre, Vanasthalipuram, Hyderabad.
Manoj Kumar Das
Copy Editor/Reporter
ETV Odia news
RFC, Hyderabad-12

I GOT THE TRANSFER PAPER OF GAS CONNECTION FROM BACKSON GAS AGENCY,JHANDEWALAN,NEW DELHI ON SEPTEMBER.2009, AND SUBMITTED THE SAME TO THE ELA GAS AGENCY, SECTOR-93,NOIDA,UP,BUT THE PERSON IN CHARGE ARGUED THAT YOU NEED TO LEAVE THE DOCUMENT AND WILL COLLECT THE ACKNOWLEDGMENT NEXT DAY AFTER SHOWING THE IDENTITY PROOF.NEXT DAY AFTER SUBMISSION OF TRANSFER PAPER,AGENCY WAS SEIZED.AFTER NUMBER OF VISIT TO THE AGENCY,I CAME TO KNOW THAT,AGENCY WAS SEIZED DUE TO UNKNOWN REASON.I HAVE BEEN MAKING MY EFFORTS FOR COLLECTING THE DOCUMENTS SUBMITTED FOR THE PURPOSE FROM MY END,BUT COULD NOT GET THE PROPER RECOURSE.
I NEED YOUR HELP IN THIS REGARD,SO THAT I COULD GET GAS CONNECTION.

CLIENT NAME :NOORUL HASAN KHAN
COUPON NUMBER :23364(BACKSON GAS AGENCY)
MOB.NO. [protected],E-MAIL ID.[protected]@fcsltd.com

Dear Sir,

With reference to the subject cited above, most respectfully I beg to inform you that I have resigned from IOT Infrastructure & Energy Services Ltd. on 20th Aug. 2009. I was working with IOT Infrastructure & Energy Services Ltd. (Formerly known as Indian Oiltanking Ltd.), posted at Sivasagar project site, Assam from Jan.2006 to Aug. 2009, having its Registered and Corporate Office at 103, Spectra , Hiranandani Business Park ,Powai, Mumbai 400 076.

Sir, After I resigned from IOT Infrastructure & Energy Services Ltd., project site office GGS-1, RDS, Sivasagar, Assam , have also issued me Employee Clearance Form / No Objection Certificate (NOC) on 13.10.09 .

After getting my Employee Clearance Form / No Objection Certificate (NOC) form IOT Sivasagar, Assam site office, I made several communications with H.R. Department of Corporate Office Mumbai through e-mail for my final settlement and release of Provident Fund . But all my requests were nullified by company from getting the Provident Fund.

So, I, therefore, request you to kindly look into the matter and take a necessary action for early settlement of my Provident Fund.

Anticipating your kind and necessary action please.

Thanking You
Yours truly,



(Kazimuddin Ahmed)
Dhai-Ali, Ward No. 2
P.O. & Dist- Sivasagar
Assam -785640
Cel No. – [protected]
Mail-id- [protected]@sify.com
Provident Fund A/C. No. MH/43482/386

Sir

I aged 73 years old I have shifted my residence from KK Nagar to Arumbakkam because I am unable to pay the higher rent which the landlord asked.

I shifted my house and transferred my GAs connection from KK Nagar to Aminjakarai GAS LINKS gas agency.

At the time of transfer I got my cylinder booked and they have provided new cylinder. When my other cylinder got empty I went for second booking by that time the GAs agency demanded a change of address proof.

I am unable to get an address proof for my new address :

ie 76 /3 Pillayar Koil St, Arumbakkam, Chennai 600 106

I approached my bank account - since I am pensioner - Indian Bank at Anna Nagar near Rountanna. They also asked me a change of address proof,

I do not understand what I have to do to book my new cylinder and my change of address to Bank account.

Please try to clear out my issue. As such I am maintaining a Mentally Handicapped patient with me for more than 2 decades

thanks
V. Brahadambal

Dear Sir,

I am a customer of Indane Gas Service, Shanti Indane, Palam, New Delhi. My consumer no. is 16061 on the name of my mother.
I had requested for delivery of Gas Cyllinder on 28th Jan, 2010 and the booking no. is 14046 by calling on 1260.
The cyllinder has not been delivered yet and no one picks the phone at Shanti Indane[protected]/[protected]. Also, previously when they delivered; they stole approx. half of the Gas and their service is pathetic.

Could you please help in this regard. We donot know where to complain.

Many thanks,
Anand Srivastav
+91 [protected]

sir Iam resident of CR Park New delhi,my Indane Gas consumer no 15298, offlate I am observing that my Gas cylider are finishing much before their due date,usually one cylinder used to last a minimum for 20-25 days,but for last 3/4 months they are finishing within 12-14 days strangely,I am a retired pensioner and with this kind price rise it is difficut for me to sustain under these circumstances.Request kindly see into thses so that you are able to take necessary .

Dear Sir
I am having gas connection of INDANE and distrubuter is Abhinav Gas Sector-13 karnal Haryana.First of all there phone is always busy and when connected the response is very bad/rood. They will not book the gas before 21 days of last booking and further to that they told that 21 days after delivery of gas cylinder and they deliver gas cylinder after 8-9 days after booking. total of more than 30 days for every gas cylinder.When contacted perossonaly they misbhevaed and very rood. Even they told that we will not book do what ever you can do and we will also harash in future.
Please help
Ajay Pawar

Baldeo Mathura
Sawati Gas Service is doing black market of lpg gas.

I have book a cylinder before 15th days but there are no cylinder available till now. and the workers of swati gas service is hidden from three days. they are not open the firm beacause the consumer is waiting from 16th days.

so Pls do somting.

Hello,

I am not getting proper Gas services from the concerned Gas Agency of Maihar, Distt.-Satna(M.P.).
I requested the agencies a lot of times even though I am unable to get the proper services at time.

Please help me to solve this serious issue asap.

Requesy you to please call me in my no ([protected]) so that I will let you know in detail about the major problems which I am facing here in Maihar.

Thanks in advance,
Gurujee,
Maihar, Distt.-Satna(M.P.).

I had gone to Rampoorna Gas Agency in Meerut (Uttar Pradesh) for new connection but they refused to give the connection without gas stove when i told him that i already have 4 burner ISI marked gas stove and i really do not need new gas stoveit .then Owner clearly said this is the only one of the medium to make some good money on new connection otherwise what we get in new connection,Can some action be taken against this corrupted agencies and get the needful done for the the needy customer....

Rgds,
Rajeev

Dear Sir,
My name is Amit R/o Jawla nagar, Shahdara, Delhi-32. And our cylinder booking number is 26398.
Every time I make a call to book, first they dont pick their phone and after few regular calls from my side, they book. and Everytime they delay in delivering cylinders even more than 15 days late. and they dont handle their customers politely.
Kindly Request you to please help me in this matter and take actions ASAP.
Thank You,
Amit Budhiraja
Jawla Nagar, East Delhi, Shahdara.

Dear sir or Madam,

My name is Virender Gupta lives in Delhi. I have a gas connection No. 9760 from Dhruv gas Service, who is authorised to distribute LPG cylinders of Indian Oil Corp.I want to draw your kind attention towards the problem that is continuosly facing by me and my family due to non booking of LPG cylinders because of telephone nos. provided by the aforesaid gas suppliers are not working regularly.And if we have booked gas at the desired no. given by them, then also not reaching the gas even after continuous remind at the office of supplier. Also we cannot do much because the contact nos. given by the supplier as well as Indian Oil Corp. are not working frequently even the emergency nos. which are provided for emergency complaints like in case of gas leakage etc.
I am giving the telephone no. provided by the supplier[protected], 23540370 and of Indian oil Corp. Emergency no. [protected], 23513192, 23411282 for your reference. please try the aforesaid nos. when you have spare time and then think of response.
Even in case of gas leakage of cylinder on 05/02/2010 received by me on
29/01/2010, ihave tired of trying calling the emergency nos together with general nos. of suppliuer. But there is no response.now i am complaining on this around 5:15 p.m. (noon) , but i have not changed my leakage cylinder till date[protected]. Now, i am tired and want to know the better way to tackle the matter.
Sir, please see the matter i can tolerate the non boking and delay in delivery of gas, but how one can tolerate the matter relating to others'life such as gas leakage.
Hope for positive action and reply. Waiting....
Thanks & regards
Virender Gupta
Add:- 1878/140, Ganesh pura, Tri Nagar , Delhi-110035
Contact No:[protected], 27388390, [protected]
email id:- [protected]@yahoo.co.in

Reg. No. (Gas):- 9760

Details of LPG supplier of IOC(INDANE)
Dhruv Gas Service
site no.3, jhandewalan, new delhi- 110055
Tel No.:[protected], 23540370